Role Overview The Sales Manager will drive customer acquisition, manage regional sales operations, and build long-term relationships with ISPs, MSOs, and enterprise clients. You will lead demos, close deals, and collaborate with the product and marketing teams to expand Unistrat’s presence across India and emerging markets. Key Responsibilities Develop and execute a strategic sales plan to achieve monthly and annual revenue targets. Generate new leads through networking, referrals, exhibitions, and online outreach. Conduct product demos and presentations for Triple-A, Triple Play, and other Unistrat software solutions. Manage the entire sales cycle — from prospecting to closing deals and ensuring timely onboarding. Negotiate pricing, commercial terms, and long-term contracts with clients and channel partners. Coordinate with the technical and implementation teams for smooth project delivery. Maintain accurate records of sales activities, forecasts, and pipeline reports in CRM. Identify new market opportunities, partnerships, and regional expansion possibilities. Stay updated with industry trends, competitors, and emerging technologies in the ISP ecosystem.
We are looking for an energetic and tech-savvy Inside Sales Executive to join our sales team. You will be responsible for lead generation, product presentations, nurturing prospects, and supporting the field sales team in closing deals. The ideal candidate is proactive, persuasive, and passionate about technology and client engagement. Key Responsibilities Identify and qualify potential leads through online research, LinkedIn, calls, and inbound inquiries. Conduct product demonstrations and presentations over Zoom/Google Meet for prospective clients. Maintain and update CRM records with all interactions, leads, and opportunities. Work closely with the sales and marketing teams to convert leads into paying clients. Follow up with clients post-demo to answer queries and support deal closure. Prepare proposals, quotations, and supporting documents for sales pitches. Achieve monthly and quarterly targets for lead generation and conversions. Build long-term relationships with clients and partners for repeat business. Skills & Qualifications Bachelor’s degree in Business, Marketing, or IT (MBA preferred). 1–3 years of experience in Inside Sales / Pre-Sales / SaaS / IT Solutions. Excellent communication skills (English & Hindi). Strong understanding of SaaS, CRM, or ISP-related software (preferred but not mandatory). Good presentation and negotiation skills. Familiar with CRM tools and lead management platforms. Self-motivated with a positive, target-driven attitude. What We Offer Competitive salary with attractive incentives. Opportunity to grow into a Sales Manager or Regional Lead role. Work with cutting-edge ISP and Telecom technology solutions. A collaborative and growth-oriented environment. Continuous learning and professional development opportunities.
Role Overview We are seeking a Software Support Executive who will act as the first line of contact for clients using Unistrat’s software platforms. The role involves troubleshooting, guiding clients through configurations, handling support tickets, and ensuring smooth functioning of the deployed systems. This position requires a tech-savvy, patient, and customer-focused professional who can communicate clearly and resolve issues efficiently. Key Responsibilities Provide technical support to clients for Unistrat software products (Triple-A, Triple Play, and related modules). Diagnose, troubleshoot, and resolve application, network, and configuration issues via remote access, chat, and calls. Handle ticket management using the company’s CRM / support portal and ensure timely resolution. Coordinate with the development and implementation teams for escalated technical issues. Conduct client training sessions and explain software features, workflows, and best practices. Document recurring issues, user feedback, and suggested improvements for the product team. Assist during software deployment, integration, and updates on client servers or cloud systems. Maintain logs, support reports, and SLA compliance for all client interactions. Collaborate with sales and implementation teams to ensure customer satisfaction and retention. Required Skills & Qualifications Bachelor’s degree / Diploma in Computer Science, IT, Electronics, or Networking. 1–4 years of experience in Software Support / Technical Helpdesk / NOC / Customer Success roles. Basic knowledge of Networking (IP, DNS, VLAN, Radius, PPPoE) is preferred. Familiarity with Linux, Mikrotik, Cisco, or BNG systems is an added advantage. Strong communication and problem-solving skills. Patience, attention to detail, and customer-oriented approach. Ability to multitask and work under minimal supervision. What We Offer Competitive salary and performance-based incentives. Hands-on exposure to Carrier-grade ISP Management Platforms. Continuous training and growth opportunities within the telecom SaaS domain. Friendly and collaborative work environment.