UniQ Nutri Bio-Sciences LLP is hiring for Business Development Manager. will be responsible for developing sales and business development. Whole process from tele calling till negotiation will be handled by manager only. Handsome Incentive. Good Salary. Professional Environment. Person must be intelligent and hard working. There has to be stability in career.
TelecallerDepartment: Job Summary:Telecaller position is open for immediate hiring Responsibilities:Making calls to potential customers Explaining company services and products Maintaining daily call records Submitting daily progress reports Qualifications:12th grade or higher education Fluent communication skills in the local language Basic computer skills
Managing and leading a team of customer service representatives, providing training, and coaching to ensure high-quality service. Monitoring team performance, setting customer service metrics, and analyzing data to inform service improvements. Handling complex customer inquiries or complaints that have been escalated from frontline staff. Developing and implementing customer service policies and procedures to standardize and improve service delivery. Collaborating with other departments to resolve customer issues and improve the overall customer experience. Ensuring customer service team has the necessary tools, resources, and information to effectively assist customers. Providing regular feedback to team members, conducting performance evaluations, and managing team schedules. Identifying training needs and opportunities for skill development within the customer service team. Participating in the recruitment and hiring process for new customer service team members. Keeping abreast of new product launches, company policies, and industry trends to provide accurate information to customers. Facilitating communication and fostering a positive work environment to maintain high employee morale and motivation. Acting as a customer advocate by providing feedback to the company on customer needs and experiences.
A telesales executive, also known as a telesales agent, is a professional who sells products or services over the phone. They engage with potential and existing customers to promote offerings, build relationships, and ultimately drive sales. This role involves a combination of communication, sales, and customer service skills. Key responsibilities of a telesales executive include: Generating leads: Reaching out to potential customers through outbound calls and other sales techniques. Identifying customer needs: Understanding what customers are looking for and matching them with suitable products or services. Persuading customers: Convincing potential customers to make a purchase by highlighting the benefits of the product or service. Closing sales: Successfully negotiating deals and securing purchases. Building customer relationships: Maintaining contact with existing customers to ensure satisfaction and encourage repeat business. Providing customer service: Addressing customer inquiries, resolving issues, and providing support throughout the sales process. Meeting sales targets: Achieving or exceeding monthly or quarterly sales goals. Staying informed: Keeping up-to-date with product knowledge, industry trends, and sales techniques. Skills required for telesales executives: Strong communication skills: The ability to articulate clearly, listen actively, and build rapport with customers. Sales skills: Persuasion, negotiation, and closing techniques. Customer service skills: Patience, empathy, and problem-solving abilities. Product knowledge: A thorough understanding of the products or services being sold. Resilience: The ability to handle rejection and stay motivated. Organization and time management: Effectively managing a high volume of calls and leads.
A telesales executive, also known as a telesales agent, is a professional who sells products or services over the phone. They engage with potential and existing customers to promote offerings, build relationships, and ultimately drive sales. This role involves a combination of communication, sales, and customer service skills. Key responsibilities of a telesales executive include: Generating leads: Reaching out to potential customers through outbound calls and other sales techniques. Identifying customer needs: Understanding what customers are looking for and matching them with suitable products or services. Persuading customers: Convincing potential customers to make a purchase by highlighting the benefits of the product or service. Closing sales: Successfully negotiating deals and securing purchases. Building customer relationships: Maintaining contact with existing customers to ensure satisfaction and encourage repeat business. Providing customer service: Addressing customer inquiries, resolving issues, and providing support throughout the sales process. Meeting sales targets: Achieving or exceeding monthly or quarterly sales goals. Staying informed: Keeping up-to-date with product knowledge, industry trends, and sales techniques. Skills required for telesales executives: Strong communication skills: The ability to articulate clearly, listen actively, and build rapport with customers. Sales skills: Persuasion, negotiation, and closing techniques. Customer service skills: Patience, empathy, and problem-solving abilities. Product knowledge: A thorough understanding of the products or services being sold. Resilience: The ability to handle rejection and stay motivated. Organization and time management: Effectively managing a high volume of calls and leads.
Responsibilities Develop and implement HR strategies and initiatives aligned with the overall business strategyBridge management and employee relations by addressing demands, grievances or other issuesManage the recruitment and selection processSupport current and future business needs through the development, engagement, motivation and preservation of human capitalDevelop and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environmentOversee and manage a performance appraisal system that drives high performanceMaintain pay plan and benefits programAssess training needs to apply and monitor training programsReport to management and provide decision support through HR metricsEnsure legal compliance throughout human resource management