11 Uninstallation Jobs

Role Overview: You will be responsible for handling incoming calls, emails, and chats from users, which may require working on rotational shifts. You should have the ability to comprehend end users from international locations over the phone. Recording, classifying, and prioritizing tickets will be part of your responsibilities. Providing initial support and troubleshooting based on Knowledge Base articles, taking remote control of end users' machines if required, and routing requests to the appropriate support groups or third-party suppliers are key tasks. Monitoring the status, documenting progress towards resolution of all open tickets, keeping affected users informed about the progress, ...

As a candidate for this role, you will be responsible for the following tasks: - Enrolling MDM agent with required applications and setting up configurations in the Conket boxes. - Demonstrating basic knowledge of computer configurations and peripherals. - Troubleshooting computer applications such as Chrome, drivers, etc., including installation and uninstallation. - Possessing basic Excel reporting skills.,

Role Overview: You will be responsible for handling incoming calls, emails, and chats from users, providing initial support and troubleshooting, recording and prioritizing tickets, routing requests to appropriate support groups or third-party suppliers, monitoring ticket status, and ensuring timely resolution within SLA. Additionally, you will contribute to the Knowledge Base, attend trainings, and complete certifications for set competencies. Key Responsibilities: - Comprehend end users from international locations over the phone - Contribute to Knowledge Base with new articles - Take remote control of end users" machines for troubleshooting - Keep affected users informed about the progress...

As a Technology Support Specialist at our company based in Bengaluru, India, your role will involve handling incoming calls, emails, and chats from users, which may require working on rotational shifts. Your responsibilities will include: - Comprehending end users from International locations over the phone - Recording, classifying, and prioritizing tickets - Providing initial support and troubleshooting based on Knowledge Base articles - Taking remote control of end users" machines if required for troubleshooting - Routing requests to the appropriate support groups or third-party suppliers when tickets are not resolved during initial support - Monitoring the status and documenting the progr...

As a Technical Support Engineer based in Noida, India, your role will involve: - Handling incoming calls, emails, and chats from users, including international locations, and being prepared for rotational shifts if required. - Recording, classifying, and prioritizing tickets efficiently. - Providing initial support and troubleshooting using Knowledge Base articles. - Contributing valuable insights to the Knowledge Base by creating new articles. - Taking remote access to end-users" machines whenever necessary for troubleshooting purposes. - Ensuring requests are directed to the appropriate support groups or third-party suppliers if tickets are unresolved initially. - Monitoring and documentin...

Role Overview: As a Support Specialist in our company based in Bengaluru, India, your main responsibility will be to handle incoming calls, emails, and chats from users, with some accounts possibly requiring working on rotational shifts. You will need to have the ability to comprehend end users from international locations over the phone and record, classify, and prioritize tickets. Providing initial support and troubleshooting based on Knowledge Base articles will also be part of your daily tasks. Key Responsibilities: - Contributing to the Knowledge Base with new articles - Taking a remote of an end user's machine if required while troubleshooting - Routing requests to the appropriate supp...

As an individual in this role, you will be responsible for: - Basic knowledge on the computers Configuration and peripherals - Troubleshooting the computer applications chrome /drivers/etc. like installation and uninstallation - Basic Excel reporting skills You will be required to: - Enroll MDM agent with required application and setup to be configured in the Conket boxes.,

Role Overview: You will be responsible for handling incoming calls, emails, and chat from users, providing initial support and troubleshooting based on Knowledge Base articles, recording, classifying, and prioritizing tickets, and contributing to the Knowledge Base with new articles. Additionally, you will be required to comprehend end users from international locations over the phone, take remote control of end users" machines if necessary, monitor the status and document progress towards resolution of all open tickets, and keep affected users informed about the progress. You will also be responsible for escalating the process if necessary, confirming resolution, and closing tickets within ...

As a Technical Support Specialist, you will be responsible for handling incoming calls, emails, and chats from end users, which may require working on rotational shifts. Your key responsibilities will include: - Comprehending end users from international locations over the phone - Recording, classifying, and prioritizing tickets - Providing initial support and troubleshooting based on Knowledge Base articles - Taking remote control of end users" machines if required for troubleshooting - Routing requests to appropriate support groups or third-party suppliers when tickets are not resolved during initial support - Monitoring the status and documenting progress towards the resolution of all ope...

As a Technical Support Specialist at our company based in Bengaluru, India, you will play a crucial role in providing top-notch technical support to end users from international locations. Your primary responsibilities will include: - Handling incoming calls, emails, and chats from users, which may require working on rotational shifts - Comprehending end users" issues over the phone - Recording, classifying, and prioritizing tickets - Providing initial support and troubleshooting based on Knowledge Base articles - Taking remote control of end users" machines if required for troubleshooting - Routing requests to appropriate support groups or third-party suppliers when tickets are not resolved...

As an IT Support Specialist, you will be responsible for handling incoming calls, emails, and chats from end users, some of which may require working on rotational shifts. You must have the ability to effectively communicate with end users from international locations over the phone and provide initial support and troubleshooting based on Knowledge Base articles. Your role will involve recording, classifying, and prioritizing tickets, as well as contributing new articles to the Knowledge Base. In addition, you will be expected to take remote control of end users" machines if necessary for troubleshooting purposes and escalate issues to appropriate support groups or third-party suppliers when...