As a CRM & Loyalty Manager, you will be responsible for implementing and optimizing CRM strategies within the Casaretail.ai platform. Your expertise in leveraging Casaretail.ai CRM modules will enable you to effectively manage customer relationships by segmenting customers, creating targeted campaigns, and tracking customer interactions. Additionally, you will demonstrate proficiency in managing the entire customer lifecycle, from acquisition to retention, using Casaretail.ai to improve customer engagement and lifetime value. Your role will involve designing, executing, and managing loyalty programs using Casaretail.ai. You will create personalized loyalty experiences and rewards structures based on customer data, while tracking the performance of loyalty programs to measure metrics such as customer retention, repeat purchase rates, and program ROI. A key aspect of your responsibilities will be data-driven decision-making. Your strong analytical skills will allow you to interpret customer data within Casaretail.ai, refine CRM and loyalty strategies, and personalize customer journeys and marketing campaigns based on data-driven segmentation. Collaboration with marketing and sales teams will be essential to align CRM and loyalty strategies with broader business goals. You will coordinate with these teams to create integrated campaigns that drive customer engagement, and manage relationships with third-party vendors and partners to ensure Casaretail.ai solutions meet business needs. Your technical proficiency in the Casaretail.ai platform, particularly its CRM and loyalty functionalities, will enable you to work with IT teams to customize and optimize the platform according to business requirements. You will automate CRM and loyalty processes, integrate Casaretail.ai with other tools or platforms, and lead and develop a CRM and loyalty team to drive customer engagement, loyalty, and overall business growth. Your communication skills will be crucial in presenting CRM and loyalty performance metrics to senior management and stakeholders, articulating the business impact of initiatives clearly and convincingly. Your customer-centric mindset will drive you to enhance the customer experience through effective use of CRM and loyalty programs, empathizing with customers to design strategies that meet their needs and exceed their expectations. With 1-2 years of experience and a CTC of 5 LPA, you will be well-equipped to excel in this role and drive success through your expertise in CRM and loyalty management within the Casaretail.ai platform.,
Job Description You will be joining Unilet Appliances Pvt Ltd, a multi-brand consumer electronic retail chain founded in 2005 and based in Bangalore. Our retail outlets aim to provide customers with a distinctive shopping experience centered around lifestyle technology products. With a wide network of 52 multi-brand stores across different locations, Unilet has built a reputation for delivering precise, reliable, and consistent customer service. As a full-time HE Department Manager at our Tumkur store, your primary responsibility will be to oversee the operations and management of the Home Entertainment department. Your duties will include ensuring the delivery of efficient and effective customer service, managing inventory levels, and working closely with the sales team to boost sales and achieve set targets. To excel in this role, you should possess experience in retail management, particularly within the consumer electronics sector. A solid understanding of Home Entertainment products such as TVs, Audio Systems, and related electronics is essential. Your role will also require strong leadership skills to manage a team effectively, as well as excellent communication and interpersonal abilities to engage with both customers and colleagues. Furthermore, your capacity to analyze sales data and market trends will be crucial in making well-informed decisions that drive departmental performance. Previous experience in inventory management and merchandising will also be advantageous in ensuring the department's success.,
As a Home Entertainment (HE) Department Manager at Unilet Appliances Pvt Ltd, you will be responsible for overseeing the operations and management of the Home Entertainment department at our retail stores in Tumkur. Your primary focus will be on providing efficient and effective customer service, managing inventory, and collaborating with the sales team to drive sales and meet targets. In this full-time on-site role, you will leverage your experience in retail management, specifically in the consumer electronics industry, to ensure a seamless shopping experience for our customers. Your knowledge of Home Entertainment products, including TVs, Audio Systems, and other related electronics, will be crucial in guiding your team and assisting customers with their purchasing decisions. As a successful HE Department Manager, you will demonstrate strong leadership and team management skills to motivate and support your team members. Your excellent communication and interpersonal abilities will enable you to build rapport with customers and create a positive shopping environment. Additionally, your ability to analyze sales data and trends will help you make informed decisions to optimize department performance. Experience with inventory management and merchandising will also be valuable in maintaining the right product mix and presentation to drive sales. Join us at Unilet Appliances Pvt Ltd and be a part of our dynamic team, where you can contribute to our commitment to providing a unique retailing experience focused on lifestyle technology products.,
You will be joining a leading multi-brand consumer electronics retail chain, Unilet Appliances Pvt Ltd, that was established in 2005 and has grown to become a prominent presence in Karnataka. Based in Bangalore, the company is committed to offering a wide range of lifestyle technology products from renowned brands. With a rich history of over 15 years, Unilet has built a strong reputation for its reliability, precision, and exceptional service through its 52 outlets spread across Karnataka. As the HA Department Manager at Unilet Stores in Tumkur, you will have a full-time on-site role that involves overseeing the operations and performance of the Home Appliances department. Your responsibilities will include ensuring the smooth functioning of the department, managing inventory effectively, driving sales, and upholding high levels of customer satisfaction. To excel in this role, you should bring a background in retail management, with experience in inventory control and sales. Strong leadership and team management skills are essential for effectively leading your team. A good understanding of home appliances products and market trends will be beneficial in making informed decisions. Excellent communication and interpersonal abilities will be key in interacting with both your team and customers. Additionally, problem-solving and decision-making skills will be crucial in addressing challenges that arise. Your ability to analyze data and trends to make strategic decisions will play a significant role in the success of the department. A Bachelor's degree in Business Administration, Retail Management, or a related field will be advantageous in meeting the demands of this role.,