Hiring For L1 Support ( Technical Service Desk) KVC CONSULTANTS LTD

1.0 - 5.0 years

3 - 7 Lacs

hyderabad

Work from Office

Greetings From KVC CONSULTANTS, JOB DESCRIPTION:: GRADUATES WITH 1 YEAR EXP -- SALARY IS Rs 5.50 LPA GRADUATES WITH 2 YEAR EXP -- SALARY IS Rs 7.00 LPA Job Description: Technical Help Desk Support (L1) FOR THE LARGEST IT SECTOR CO IN INDIA Min 2 Experienced Customer & technical support. (Inbound calls / FCR - First Contact Resolution). Experience in Voice and email Support (US client). Strong customer service & Handling skills. Excellent written and verbal communication skills. (Language/Grammar Proficiency). Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite. Familiarity with ServiceNow Ticketing tool. Knowledge of common technical troubleshooting too...

Posted 1 day ago

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