International Service Desk Tech / Support Voice Sal -- Call-Shivangi KVC CONSULTANTS LTD

0.0 - 5.0 years

3 - 6 Lacs

pune, bengaluru

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Greetings from KVC CONSULTANTS LTD!! We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Location : Bangalore (Electronic City) Pune(Hinjewadi) SALARY FOR FRESHERS -- Rs 2.77 LPA ------ Salary : Rs 4.50 to 5.50 LPA FOR 1 YEARS PLUS EXP -- Salary : Rs 5.50 to 7.00 LPA FOR 2 YEARS PLUS EXP -- Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web, chat and Service Requests Job description: Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk t...

Posted 4 days ago

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Hiring For L1 Support ( Technical Service Desk) KVC CONSULTANTS LTD

1.0 - 5.0 years

3 - 7 Lacs

hyderabad

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Greetings From KVC CONSULTANTS, JOB DESCRIPTION:: GRADUATES WITH 1 YEAR EXP -- SALARY IS Rs 5.50 LPA GRADUATES WITH 2 YEAR EXP -- SALARY IS Rs 7.00 LPA Job Description: Technical Help Desk Support (L1) FOR THE LARGEST IT SECTOR CO IN INDIA Min 2 Experienced Customer & technical support. (Inbound calls / FCR - First Contact Resolution). Experience in Voice and email Support (US client). Strong customer service & Handling skills. Excellent written and verbal communication skills. (Language/Grammar Proficiency). Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite. Familiarity with ServiceNow Ticketing tool. Knowledge of common technical troubleshooting too...

Posted 1 month ago

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