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2.0 - 5.0 years
12 - 16 Lacs
Mumbai
Work from Office
POSITION SUMMARY: Associate will be responsible for: Reviewing loan and validating fees before closing Collaborating with vendors, loan processors and closers to resolve any missing conditions JOB FUNCTIONS AND RESPONSIBILITIES Understand Loan Origination process. Review mortgage-related documents for completion and accuracy. Ensure documents meet Investor requirements and guidelines. Update required data accurately in PHH system. Highlight and escalate in case of compliance or guidelines violation. Work in excel spreadsheets that are used for tracking and reporting. EDUCATION / EXPERIENCE Should be a graduate. Understanding of the Mortgage Servicing Industry. Effective communication and analytical skills required. Proficient in MS Office (Excel, Word and PowerPoint). No documented disciplinary action in the past 12 months. Should have an Appraisal rating of Fully Meets Expectations or above in the last completed performance cycle. Should have completed 12 months in the organization and 9 months in the current role. WORK SCHEDULE OR TRAVEL REQUIREMENTS Night shift and should report to office for training purpose.
Posted 2 weeks ago
0.0 - 4.0 years
2 - 6 Lacs
Mumbai
Work from Office
POSITION SUMMARY: Associate will be responsible for: Reviewing loan and validating fees before closing Collaborating with vendors, loan processors and closers to resolve any missing conditions JOB FUNCTIONS AND RESPONSIBILITIES Understand Loan Origination process. Review mortgage-related documents for completion and accuracy. Ensure documents meet Investor requirements and guidelines. Update required data accurately in PHH system. Highlight and escalate in case of compliance or guidelines violation. Work in excel spreadsheets that are used for tracking and reporting. EDUCATION / EXPERIENCE Should be a graduate. Understanding of the Mortgage Servicing Industry. Effective communication and analytical skills required. Proficient in MS Office (Excel, Word and PowerPoint). No documented disciplinary action in the past 12 months. Should have an Appraisal rating of Fully Meets Expectations or above in the last completed performance cycle. Should have completed 12 months in the organization and 9 months in the current role. WORK SCHEDULE OR TRAVEL REQUIREMENTS Night shift and should report to office for training purpose.
Posted 2 weeks ago
3.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
POSITION SUMMARY The Senior Auditor reports to Team Leader, Originations Credit Quality Control. The team is responsible to review loans from an underwriter s perspective for Forward and Reverse Lending (Pre and Post Funding) and provide appropriate and timely feedback to the underwriter. The position requires a thorough understanding of Conventional, FHA and VA underwriting guidelines for Forward and Reverse Lending transactions. The Auditor is responsible to review a loan sample selected for prefunding quality assurance underwriting and/or post funding review due diligence underwriting, including but not limited to, ensuring the loan meets investor/insurer requirements, limited regulatory requirements and is within risk tolerance as it relates to mortgage lending. JOB FUNCTION AND RESPONSIBILITIES: The Quality Control Senior Auditor reports to Team Leader, Originations Credit Quality Control. The team is responsible to review loans from an underwriter s perspective for Forward and Reverse Lending (Pre and Post Funding) and provide appropriate and timely feedback to the underwriter with strong organizational, problem-solving, and analytical skills and acute attention to details. The position requires a thorough understanding of Conventional, FHA and VA underwriting guidelines for Forward and Reverse Lending transactions. Thorough working knowledge of US mortgage documentation, policies, compliance, and procedures along with investor guideline requirement. High level of proficiency with mortgage loan processing and underwriting systems and must have in-depth knowledge of Conforming, Non-conforming, FHA, and VA investor requirements. The Auditor is responsible to review a loan sample selected for prefunding quality assurance underwriting and/or post funding review due diligence underwriting, including but not limited to, ensuring the loan meets investor/insurer requirements, limited regulatory requirements and is within risk tolerance as it relates to mortgage lending. Complete working knowledge on 4 C s (Credit, Capacity, Capital, and Collateral). Conventional and government investor specific working knowledge on all types of income calculation, credit reviews, Assets/Capital review, Appraisal review, AUS based and Manual underwriting related guideline requirements. QUALIFICATION: Bachelor s degree preferred. 3-5 years minimum Quality Control OR Mortgage Underwriting experience is required. Must have in-depth knowledge of Conforming, Non-conforming, FHA, and VA underwriting requirements Must have mortgage industry experience. Thorough working knowledge of real estate documentation, policies, compliance, and procedures. High level of proficiency with mortgage loan processing and underwriting systems. Commitment to excellence and high standards. Strong organizational, problem-solving, and analytical skills. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Acute attention to detail. Proficient on computer programs required for position. Good judgment with the ability to make timely and sound decisions. WORK SCHEDULE OR TRAVEL REQUIREMENTS: Mid-Shift
Posted 2 weeks ago
3.0 - 8.0 years
11 - 15 Lacs
Hyderabad
Work from Office
We are looking for a highly skilled and motivated Growth Analyst, Global Embedded Insurance to drive results for Uber s growing Optional Insurance products for riders and drivers. This role involves supporting implementation of growth strategies, owning product marketing for specific programs, maintaining key operational processes, and helping to coordinate cross-functional efforts to expand market penetration and revenue growth while delivering value to customers, insurers, and Uber. What You ll Do Reporting to the Embedded Insurance Risk Manager, you ll, Drive Growth Performance Help to grow adoption of our Optional Insurance programs to achieve OKRs, and key performance indicators (KPIs) for the optional insurance portfolio, including profitability, penetration rates, and customer retention. Work with internal stakeholders, tech providers and carriers to develop and execute growth strategies Design and Execute Data-Driven Marketing Strategies: Design and execute end-to-end marketing strategies for insurance product growth. Identify the key data and insights needed to guide campaign planning and prioritization. Leverage data analytics and customer insights to optimize campaign effectiveness. Use available tools including AI platforms to create/improve marketing content and measure marketing campaigns across relevant channels. Support Product Development and Expansion: Provide insights and recommendations to cross functional partners to inform product design, pricing, underwriting, and claims processes. Find opportunities to improve products and drive more value to drivers and riders Conduct market research to identify potential business opportunities Cultivate Key Partnerships: Partner with Regional Risk Managers to optimize external relationships with brokers, carriers, and/or insuretechs to support program growth Partner with our cross functional internal stakeholders (Ops, Eng, Legal, Program Management, Marketing, etc) to prioritize projects to grow trip penetration and monetization. Problem Solving and Escalation: Identify, escalate, and drive the resolution of program-level obstacles that may impede performance or growth. Support Operational and Administrative Tasks Work with Regional RMs for program launches including, review of program documentation, assist on creation of compliant financial flows and processes, and engaging with local Ops as it pertains to launches. Manage compliant and auditable invoice processes. Basic Qualifications Bachelors degree and 3+ years of professional experience in marketing/growth, with experience in the gig economy a plus. Digital Marketing Expertise: Proven experience executing and optimizing digital marketing campaigns (e.g. CRM/email marketing). Stakeholder Management: Excellent stakeholder management and communication skills, with experience working with senior partners and cross-functional teams. Analytical skills: Proven ability to work with data to inform decision making to meet sales targets. Work in an Ambiguous Environment: Ability to manage multiple priorities, solve problems, and drive results in a fast-paced environment. Fluency in English. Preferred Qualifications Degree in Marketing, Risk Management, Insurance, Business Administration, or a related field. Experience in insurtech and/or product development is a plus. Product Development: Experience in developing and launching financial or insurance products, including go-to-market strategy and product marketing execution. Collaborative Environment: Collaborative and flexible working style needed to be part of a growth bet in a constantly evolving environment. Fast Paced: Thrive in a fast-paced, dynamic, informal, non-hierarchical organization where decisions get made quickly. Proficiency in SQL a plus. *Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.
Posted 2 weeks ago
3.0 - 5.0 years
9 - 10 Lacs
Bengaluru
Work from Office
The Senior Auditor reports to Team Leader, Originations Credit Quality Control- The team is responsible to review loans from an underwriter s perspective for Forward and Reverse Lending (Pre and Post Funding) and provide appropriate and timely feedback to the underwriter- The position requires a thorough understanding of Conventional, FHA and VA underwriting guidelines for Forward and Reverse Lending transactions- The Auditor is responsible to review a loan sample selected for prefunding quality assurance underwriting and/or post funding review due diligence underwriting, including but not limited to, ensuring the loan meets investor/insurer requirements, limited regulatory requirements and is within risk tolerance as it relates to mortgage lending- JOB FUNCTION AND RESPONSIBILITIES: The Quality Control Senior Auditor reports to Team Leader, Originations Credit Quality Control- The team is responsible to review loans from an underwriter s perspective for Forward and Reverse Lending (Pre and Post Funding) and provide appropriate and timely feedback to the underwriter with strong organizational, problem-solving, and analytical skills and acute attention to details- The position requires a thorough understanding of Conventional, FHA and VA underwriting guidelines for Forward and Reverse Lending transactions- Thorough working knowledge of US mortgage documentation, policies, compliance, and procedures along with investor guideline requirement- High level of proficiency with mortgage loan processing and underwriting systems and must have in-depth knowledge of Conforming, Non-conforming, FHA, and VA investor requirements- The Auditor is responsible to review a loan sample selected for prefunding quality assurance underwriting and/or post funding review due diligence underwriting, including but not limited to, ensuring the loan meets investor/insurer requirements, limited regulatory requirements and is within risk tolerance as it relates to mortgage lending- Complete working knowledge on 4 C s (Credit, Capacity, Capital, and Collateral)- Conventional and government investor specific working knowledge on all types of income calculation, credit reviews, Assets/Capital review, Appraisal review, AUS based and Manual underwriting related guideline requirements- QUALIFICATION: Bachelor s degree preferred- 3-5 years minimum Quality Control OR Mortgage Underwriting experience is required- Must have in-depth knowledge of Conforming, Non-conforming, FHA, and VA underwriting requirements Must have mortgage industry experience- Thorough working knowledge of real estate documentation, policies, compliance, and procedures- High level of proficiency with mortgage loan processing and underwriting systems- Commitment to excellence and high standards- Strong organizational, problem-solving, and analytical skills- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm- Acute attention to detail- Proficient on computer programs required for position- Good judgment with the ability to make timely and sound decisions
Posted 2 weeks ago
1.0 - 4.0 years
4 - 7 Lacs
Kannur
Work from Office
Aster Medcity is looking for Manager.Insurance.Aster MIMS to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.
Posted 2 weeks ago
2.0 - 6.0 years
9 - 13 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Review and analyze carrier documentation to ensure accurate processing of Personal Lines insurance policies. Manage various Personal Lines subprocesses, including commission updates, revenue tracking, creation of renewal summaries, processing transactions across different lines of business, handling claims, alerts, mailbox and fax items, preparing billing prerequisites, and working closely with U.S. producers for onboarding new clients. Consistently meet key performance indicators (KPIs) by adhering to service level agreements (SLAs), quality standards, and turnaround time (TAT) requirements set by the business unit. Effectively manage assigned workloads and meet delivery expectations based on business priorities. Provide support for additional subprocesses as and when required. Ensure full compliance with company policies and regulatory guidelines to protect clients, colleagues, and business interests during transaction processing. Contribute to ongoing process improvement by identifying opportunities and recommending enhancements. Respond to emails promptly, following defined guidelines and timelines. Build and maintain strong, professional relationships with both internal and external stakeholders. Top 5 Competencies Client-Centric Approach Problem Solving Attention to Detail Initiative and Ownership Time Management Knowledge: Good understanding of Insurance Principles. Good understanding and knowledge of MS office (Especially MS Excel). Skills: Strong verbal and written communication skills Logical and analytical thinking abilities Quick learner with the ability to adapt to new processes and systems Effective at prioritizing and organizing tasks within tight deadlines Capable of working both independently and collaboratively in a team Able to perform well under pressure and manage time-sensitive tasks Qualifications Qualifications: Graduate/Postgraduate Shift Timings:-6:30 PM 3:30 AM Location:-Vikhroli
Posted 2 weeks ago
5.0 - 8.0 years
5 - 9 Lacs
Bengaluru
Work from Office
WHAT YOU GET TO DO Maintain a working knowledge of US Mortgage Originations closing procedures, federal and state lending laws Interpret state rules, statute laws, federal regulations & investor guidelines and apply them to specific loans Review mortgage loan documents (closing and disclosures) in the loan file Review loan file for compliance with all regulatory and client s guidelines/overlays Audit the file from a closing & compliance standpoint on a daily basis and note any exceptions. Assess risk and review for Frauds and Red Flags Audit closed loan disclosures and signed loan documents Effectively communicate with US based Underwriters/Clients & SMEs to ensure quality output WHAT ABOUT YOU? You have... Ability to obtain and decipher AUS findings (DU and LP) Experience in full origination mortgage processing, loan set up, loan documentation, closing, title, qual
Posted 2 weeks ago
10.0 - 13.0 years
25 - 30 Lacs
Pune
Work from Office
Step into a role of Senior Analyst at Barclays, where you ll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practise and previous experience. To thrive in this role, you will need some previous experience in: You may be assessed on key critical skills relevant for success in role such as: Candidates should have a good data analytical skillset Be good communicators Have a good knowledge of how the control and risk environment operates Strong customer focus and drive to the right thing for customers and the bank. Desirable skills sets: Excellent communication skills Hands on experience on using PowerApps will be added advantage Must have experience in underwriting/complex baking operations role. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To support the Specialist Customer Care team by providing exceptional customer service while resolving more complex customer needs/requests. Accountabilities Support the provision of customer service through various communication channels including chat, email and phone. Support the execution of customer service requirements to resolve more complex customer needs, requests and enquires. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement and providing recommendations for change in customer care processes, by providing feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of customer inquiries and issues related to the bank s products and services, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness . Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs.
Posted 2 weeks ago
1.0 - 6.0 years
6 - 7 Lacs
Bengaluru
Work from Office
We have openings for Mortgage Underwriting Level 2 positions. We are looking for graduates with a minimum of one year of experience. The salary offered is 6 lac. If you are interested, please call Sadiqa at 8951870134 or Shaziya at 9035018914.
Posted 2 weeks ago
5.0 - 8.0 years
50 - 55 Lacs
Noida
Work from Office
Company: Mercer Description: Mercer is seeking candidates for the following position based in their Noida / GGN Office This is a hybrid role that has a requirement of working at least three days a week in the office. This is an IC (Individual contributor) role Senior Manager H&B Consulting - Group Benefits Underwriting What can you expect Mercer is seeking a Senior Health Benefits Analyst to join our team servicing US/Canada regions. This position is a part of a team that provides comprehensive group benefits and human resources solutions to client organizations. The work involves performing data analysis/audit/reconciliation activities and assisting with creating reports.In this critical & analytical role, you will apply your knowledge of functional and technical requirements in conjunction with client business requirements. We will count on you to Create experience reports by gathering necessary data and reviewing it to ensure it is complete, accurate and reasonable Prepare and send templated experience reports to local teams within agreed upon timelines Collect and review vendor renewal data for accuracy and reasonableness Analyze renewal proposals and arrive at a suggested negotiated position for client teams Prepare templated client renewal reports to cascade to local consulting teams Collect and review financial statements for accuracy and reasonableness Prepare a templated financial statement report for client teams Technical peer review other teammates work to ensure accuracy Assist in keeping workflow tracking tool up to date Assist in development and evolution of tools and templates used for workflow, experience reports, financial summaries and renewals to gain efficiencies and streamline work What you need to have: Graduate with minimum 5 - 8 years relevant experience (in group benefits underwriting or benefits consulting, not benefits administration) Intermediate to advanced level knowledge in MS Excel (Must) Proficiency with MS PowerPoint Strong experience in Project/Process/Task Requirements & translating requirements into working deliverables Excel VBA/Python and PowerBi (Preferred- Good to have) Knowledge of H&B domain (Preferred) Sound knowledge of process documentation, development of SOP, knowledge artifacts Ability to work independently and on a team Advanced Logical, Data Analytical & Data Mining skills Strong experience in Workflow, RCA, Defect Management Project management skills thorough understanding of projects and processes Excellent interpersonal skills, strong oral & written communication skills Ability to prioritize and handle multiple tasks in a demanding work environment Applicants should be flexible working in shifts What makes you stand out Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively Master s in Business Administration (MBA) Pharmacy benefit management experience Understanding of the US healthcare industry, including pharmacy claim payment systems Project management certifications Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Kolkata
Work from Office
1) DRIVING OPERATIONAL EFFICIENCIES & DISTRIBUTION ENAGAGEMENT Daily WIP management Weekly/Fort-nightly Governance calls/Meetings Quality of Business discussions and drive issuance/ leakage/ Persistency/ E2R/ Free-look / Claims at zone/cluster level Processing post issuance customer requests(POS) Driving Persistency for the zone. 2) ESCALATION & QUERY MGMT S ingle point of contact for escalations management (service query / Under writing/URMU / claims) 3) TRAINING Train and educate sales team on the various ops process, underwriting guidelines, new initiatives and address FAQs Measure of Success >87% M0 issuance and 94% M2 Issuance 100% Customer Service and complaint resolution within TAT Partner, Customer satisfaction score-top 2 boxes with more than 80% Customer retention and reduction in leakage (less than 6 % pre and post) Trainings to partners and Distribution team on ops processes and policies Meet the renewal / persistency targets Meet the Surrender retention targets Audit ratings of 2 or above in all internal audits Desired qualifications and experience A Graduate/MBA Experience of 5-8 years plus in operations or customer services in a financial services industry. Knowledge and skills required Good communication skills Customer centric approach Process documentation and systems approach Previous experience preferably in relationship management and cross functional engagement Computer skills in using databases and office management software including spreadsheets/presentation skills.
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
1) DRIVING OPERATIONAL EFFICIENCIES & DISTRIBUTION ENAGAGEMENT Daily WIP management (governance calls) Weekly/Fort-nightly Governance calls/Meetings Monthly FWG with Bank and Distribution Quality of Business discussions and drive issuance/ leakage/ Persistency/ E2R/ Free-look / Claims at zone/cluster level 2) ESCALATION & QUERY MGMT S ingle point of contact for Broker escalations management (service query / Under writing / claims) 3) TRAINING Train and educate broker team on the various ops process, underwriting guidelines, new initiatives and address FAQs 4) Inter dept. coordination/structural fixes IT enhancements/ issues, process gaps, MIS customization, reporting requirements of partner Measure of Success >87% M0 issuance and 94% M2 Issuance 100% Customer Service and complaint resolution within TAT Bank Partner, Customer satisfaction score-top 2 boxes with more than 80% Customer retention and reduction in leakage (less than 6 % pre and post) Trainings to MLI Distribution team on ops processes and policies Meet the renewal / persistency targets Meet the Surrender retention targets Audit ratings of 2 or above in all internal audits Desired qualifications and experience A Graduate/MBA Experience of 5-8 years plus in operations or customer services in a financial services industry. Knowledge and skills required Good communication skills Customer centric approach Process documentation and systems approach Previous experience preferably in relationship management and cross functional engagement Computer skills in using databases and office management software including spreadsheets/presentation skills. Job Title Manager - Operations Position Deputy Manager No. Of Positions 1 Department Operations Function Operations Bancassurance Reporting to Senior Manager Band 5B Location Hyderabad/Chennai Last date of submission Key Responsibilities 1) DRIVING OPERATIONAL EFFICIENCIES & DISTRIBUTION ENAGAGEMENT Daily WIP management (governance calls) Weekly/Fort-nightly Governance calls/Meetings Monthly FWG with Bank and Distribution Quality of Business discussions and drive issuance/ leakage/ Persistency/ E2R/ Free-look / Claims at zone/cluster level 2) ESCALATION & QUERY MGMT S ingle point of contact for Broker escalations management (service query / Under writing / claims) 3) TRAINING Train and educate broker team on the various ops process, underwriting guidelines, new initiatives and address FAQs 4) Inter dept. coordination/structural fixes IT enhancements/ issues, process gaps, MIS customization, reporting requirements of partner Measure of Success >87% M0 issuance and 94% M2 Issuance 100% Customer Service and complaint resolution within TAT Bank Partner, Customer satisfaction score-top 2 boxes with more than 80% Customer retention and reduction in leakage (less than 6 % pre and post) Trainings to MLI Distribution team on ops processes and policies Meet the renewal / persistency targets Meet the Surrender retention targets Audit ratings of 2 or above in all internal audits Desired qualifications and experience A Graduate/MBA Experience of 5-8 years plus in operations or customer services in a financial services industry. Knowledge and skills required Good communication skills Customer centric approach Process documentation and systems approach Previous experience preferably in relationship management and cross functional engagement Computer skills in using databases and office management software including spreadsheets/presentation skills.
Posted 2 weeks ago
3.0 - 7.0 years
30 - 35 Lacs
Mumbai
Work from Office
As a Strategic Analytics Senior Associate, youll work with the risk team to generate thoughtful analytics and recommendations to the business concerning Fraud & Scam Risk-Prevention strategy development, implementation, operational controls, and performance monitoring. Responsibilities Develop and maintain periodic analytics to provide management with full insight into emerging fraud & scam trends and the quality of the originated accounts Attain a detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle Acquire an understanding of the operational processes (e. g. manual underwriting, portfolio management, collections) which will aid in understanding acquisition performance drivers Conduct ad hoc analytics and contribute to various projects representing Risk Management Qualifications MS degree and 3 years Risk Management or other quantitative experience preferred. Otherwise, BS degree and minimum 5 years Risk Management or other quantitative experience required Familiarity with risk analytic techniques Strong analytical and problem-solving abilities Strong written and oral communication skills Experience in delivering recommendations to senior management Adept to solving complex business problems independently Intermediate/ Advanced understanding of SAS, SQL, SAS Enterprise Miner, or other decision tree software Ability to query large amounts of data and transform the raw data into actionable management information As a Strategic Analytics Senior Associate, youll work with the risk team to generate thoughtful analytics and recommendations to the business concerning Fraud & Scam Risk-Prevention strategy development, implementation, operational controls, and performance monitoring. Responsibilities Develop and maintain periodic analytics to provide management with full insight into emerging fraud & scam trends and the quality of the originated accounts Attain a detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle Acquire an understanding of the operational processes (e. g. manual underwriting, portfolio management, collections) which will aid in understanding acquisition performance drivers Conduct ad hoc analytics and contribute to various projects representing Risk Management Qualifications MS degree and 3 years Risk Management or other quantitative experience preferred. Otherwise, BS degree and minimum 5 years Risk Management or other quantitative experience required Familiarity with risk analytic techniques Strong analytical and problem-solving abilities Strong written and oral communication skills Experience in delivering recommendations to senior management Adept to solving complex business problems independently Intermediate/ Advanced understanding of SAS, SQL, SAS Enterprise Miner, or other decision tree software Ability to query large amounts of data and transform the raw data into actionable management information
Posted 2 weeks ago
10.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
The Credit Risk Officer provides full leadership and supervisory responsibility. Provides oversight of the QC audit process, teams, and partners with the business. Applies in-depth disciplinary knowledge through provision of value-added perspectives. Develops processes, procedures, and plans within the overall function. Strong communication and diplomacy skills are required as well as ability to work with multiple business functions. Will have responsibility for quality, timeliness of audits and accurate reporting. Will monitor quality as a whole ensuring results remain within risk appetite. Responsibilities: Performs oversight of the audit function. Responsible for managing Risk and Controls and maintaining quality expectations set forth by the organization. Integrates in-depth credit underwriting background with a solid knowledge of industry standards and practices. Uses sound judgment to oversee more complex audit reviews and provide feedback to teams. Develop, conduct and host meetings with Senior level management as well as attend meetings with cross-functional business partners and contribute to meeting content. Analyze data, provide root cause analysis, generate accurate reports on a regular basis as well as facilitating ad-hoc reporting as needed in support of changes. Interact with and present to regulators, GSE’s and internal audit as needed. Attend various Regulatory Meetings, exam preparation meetings on behalf of Credit Risk to evaluate impacts. The ability to communicate, both in writing and verbally, with various organizational levels, complimented by a strong customer service ethic and team orientation is required. Ability to appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 10+ years previous consumer Mortgage underwriting experience. Extensive mortgage industry knowledge related to credit worthiness, regulatory requirements, agency/non-agency and FHA/VA guidelines is required. Exceptional skills in creating Power Point Presentations, Excel Spreadsheets and Word Documents required. Must be highly ethical and work with integrity. Excellent verbal and written communication skills as well as effective listening skills. Able to work across all levels in Risk Management and also with other Governance/Controls and business teams. Excellent Presentation skills – adept at presenting effectively to audiences of various sizes and adapting style as necessary. Many presentations will be with Sr. Leaders. Able to work with key decision makers across various levels and functions within the organization. Able to work in a rapidly changing environment, on multiple projects while supporting the audit team as a whole. Position will require strong organizational skills and attention to detail. Strong ability to analyze data and provide root cause analysis, identify trends, and recommend actions. Education: Bachelor’s/University degree or equivalent professional experience. ------------------------------------------------------ Job Family Group: Risk Management ------------------------------------------------------ Job Family: Credit Decisions ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Analytical Thinking, Constructive Debate, Escalation Management, Financial Analysis, Policy and Procedure, Policy and Regulation, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment. ------------------------------------------------------ Other Relevant Skills Credible Challenge, Data Analysis, Laws and Regulations, Management Reporting, Referral and Escalation, Risk Remediation. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
Posted 2 weeks ago
7.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
The Risk QC Credit Officer delivers results by exercising discretion and judgment that is based on an in-depth subject matter and industry expertise. Evaluates complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Strong communication and diplomacy skills are required in order to support, guide and influence others, in particular colleagues within the function and in other areas. May assist management with planning, policy and procedure formulation, and feedback regarding work product quality. Requires strong knowledge of process and the ability to identify gaps and take the lead on process improvement. Responsibilities: Uses judgment to conduct reviews of credit transactions ranging in complexity with direct business impact. This includes new residential real estate mortgage/HELOC financings ranging primarily in size from $500M to $5MM, with some larger dollar transactions up to $50MM, for professional services and high net worth customers of Citi Wealth covering properties in the U.S. Provide timely and accurate feedback to appropriate levels of management within the function regarding necessary corrections, adjustments and observations found during second level monthly audit reviews. Consistently evaluate processes and controls for improvement opportunities, potential gaps and appropriate remediation. Escalate process related concerns to the appropriate levels of management within the function. May interact with Risk Management, Originations and/or Credit Policy staff, including senior management levels when applicable or directed, to resolve issues. Performs other duties and functions as assigned. Qualifications: Candidate should have 7+years of experience in underwriting consumer mortgages; familiarity with Fannie Mae and Freddie Mac guidelines required. Other experience with portfolio or home equity lending is a plus. Thorough knowledge of property and credit requirements, including secondary marketing concepts. Excellent oral/written communication skills. Strong analytical, process driven and problem-solving skills; ability to interact with all levels of the organization; confident in ability and able to credibly defend rationale for decisions if challenged or otherwise necessary. Excellent leadership skills. Education: Bachelors/University degree strongly preferred (Business, Finance, Accounting or Economics) or equivalent professional experience. ------------------------------------------------------ Job Family Group: Risk Management ------------------------------------------------------ Job Family: Credit Decisions ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Analytical Thinking, Constructive Debate, Escalation Management, Financial Analysis, Policy and Procedure, Policy and Regulation, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
Posted 2 weeks ago
3.0 years
0 Lacs
Tamil Nadu, India
On-site
Job Purpose To contribute to risk management by ensuring that properties held as security for mortgages, home loans and Construction Finance are marketable and identifying and evaluating associated risks, to prepare and monitor the MIS for capturing the behaviour of the portfolio and the quality of security and to effectively monitor the technical vendors to ensure that the quality of technical reports and TATs are adhered Job Context & Major Challenges Organizational Context Key Aspects: Part of the Aditya Birla Financial Service Group (ABFSG), Aditya Birla Housing Finance Limited (ABHFL) is registered with the National Housing Bank as a housing finance company under the National Housing Bank Act, 1987. The company offers a complete range of housing finance solutions such as home loans, home improvement and home construction loans, balance transfer and top-up loans, loans against property and construction finance. The company acquired its license on 9th July 2014 and has aggressive growth plans. ABHFL operates in the Rs. 9.7 trillion Indian Housing Finance market, which has grown at a steady rate of 19% CAGR over the last 3 years while reporting good asset quality despite challenges in the operating environment. While the industry is dominated by five large groups, there has been an emergence of newer entrants in niche segments like affordable housing and self-employed borrowers, given the high potential in these segments. Despite increased focus by banks, HFCs have been able to maintain their share in the mortgage market and has remained stable at 37% as on September 2014. The nature of the HFC business (dealing largely with retail customers in the potentially sensitive area of housing/ mortgages), along with the additional regulatory and control mechanisms imposed as a result, means it is imperative that all functions and processes align and comply with sound risk management guidelines and applicable regulations/ controls proactively and judiciously. This is vital for managing risk and protecting interests of both the business as well as the customer. Job Context Key Aspects: The Risk team provides core underwriting services fundamental to the ABHFL business health, risk management and sustainability. Structured as a dual to the Sales/ Sourcing team, with positions mapped against corresponding Sales roles across the organization, the Risk team is responsible for necessary controls and process checks to ensure business performance and health. While the core responsibility for this function is to control the business via robust underwriting and risk management, supporting business expansion via joint evaluation of different product/ market growth proposals with the Sales team is also an important contribution. The role of Team Member – Technical is an integral part of the Risk & compliance & is responsible for carrying out due diligence for the underlying security i.e. Real Estate Property & ensure that all information required to take a credit decision w.r.t. real estate property be provided to higher management. He is also responsible for maintaining TAT. He is also responsible for providing updates about changes happening in statutory rules & regulations related real estate properties, real estate property rate movements, demand-supply analysis, impacts of economic changes on real estate property etc. In all he has to provide inputs related to real estate property to higher management which will help them in decision making to improvise TATs of the overall sanction process. Key Challenges Cross functional coordination to enable timely approval of proposals Regular updation on changing economic & Industry scenario. Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Preparing the Policy & Processes Preparing & review city specific process notes which can cater city specific deviations & mitigants for the same Inputs for updating technical policy, Vendor management Policy, Audit policy KRA2 Check the feasibility of Construction Finance Projects Visiting Construction Finance projects Due diligence of all project approvals Project analysis including evaluation of projects, project lifecycles, cost break-ups & Techno economic feasibility analysis Preparation of primary Project Feasibility analysis for Construction finance / Debt Syndication proposals Valuation of Construction Finance Projects, checking regulatory compliances w.r.t. permissions & Development Control Regulations of authorities Preparing project life cycles & Milestones Monitoring periodically the progress of projects & end use of funds for all construction finance cases Quarterly progress report for construction finance projects KRA3 Ensuring Business compliance Checking & validating valuation reports given by valuation agencies. Setting up of city specific process notes to identify city specific deviations & providing solutions for the same. Ensuring compliance with technical norms for the area in line with those set out as per the process. Timely collection and updating the amendments in development control regulations affecting real estate sector
Posted 2 weeks ago
3.0 years
7 - 7 Lacs
Indore, Madhya Pradesh, India
On-site
This role is for one of Weekday's clients Salary range: Rs 700000 - Rs 750000 (ie INR 7-7.5 LPA) Min Experience: 3 years Location: Indore JobType: full-time Requirements Key Responsibilities: Drive Home Loan (HL) business through direct sourcing and channel partner engagement (including DSAs) Manage the end-to-end sales cycle from lead generation, application sourcing, documentation, sanction to disbursement Ensure compliance with internal policies and regulatory norms at every stage of the loan process Maintain high standards of customer service and relationship management to drive repeat and referral business Achieve monthly and annual business targets in line with organizational goals Maintain regular MIS and reporting on leads, pipeline, and conversions. Candidate Requirements: Graduate (Post Graduate Preferred) Proven stability in previous roles with consistent business performance Strong business acumen with a clear understanding of market dynamics in the Home Loan sector In-depth knowledge of the entire Home Loan process, underwriting norms, legal, technical, and compliance requirements Ability to independently manage and close large ticket-size transactions (Up to 2 Cr) Excellent communication, negotiation, and client management skills Minimum 3-5 years of relevant experience with a reputed bank or HFC
Posted 2 weeks ago
2.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Non- QM Underwriter The Underwriter is responsible for assessing the risk of a borrower being able to repay their mortgage to the lender, decision the loan adhering to the regulatory guidelines and company policy & procedures. Job Duties: Underwrite and decision Non-QM loans to comply with all applicable regulations. Should be able to underwrite all Tiers, including complex loan transactions. Maintain client SLA expectations: Achieves individual Underwriter quality benchmarks. Achieves individual production goals and turn times. In-depth Knowledge of Non-QM (mandatory). Knowledge of QM (Conventional) UW Guidelines would be an added advantage. Ensuring compliance with company policies and guidelines. Perform Income calculation, debt to income ratios, review/analyse complex asset statements, financial statements, as well as personal and business income tax returns to render a decision. Analyse appraisal report and collateral offered in the loan application to determine acceptability and appropriate loan to value ratios for decisions. Analyse and review title opinions for decisioning on all loan applications. Documenting and effectively communicating reasons for the approval/denial of loans. Decision and review completion of the required conditions to approve loan and communicate requirements to appropriate parties. Education and/or Experience: Graduation 2+ years mortgage underwriting experience ((front-end & live UW)) Prior Supervisory skills are a plus. Language Skills: Strong written & verbal communication Proficiency in reading, writing & understanding English language. Ability to read, and interpret borrower documentation, company policies, procedures, guidelines, reports, and legal documents. Individual must have the ability to respond to common inquiries or complaints from clients. Strong email etiquette Others: Displays initiative and drive for results. Able to work independently. Problem solving and resolution skills. Proven decision-making skills. Proven quality acumen Ability to analyse data/reports and provide accurate assessments. Ability to work with minimal supervision. Organizational skills Good working knowledge of Microsoft Excel, Word, and Outlook
Posted 2 weeks ago
4.0 years
0 Lacs
Maharashtra, India
On-site
Job Description - IT Enriching Lives Winning as ONE ABC Company Info Aditya Birla Capital Limited ("ABCL") is the holding company for the financial services businesses of the Aditya Birla Group. With subsidiaries/JVs that have a strong presence across Protecting, Investing and Financing solutions, ABCL is a financial solutions group that caters to the diverse needs of its customers across their life cycle. Powered by more than 38,000 employees, the businesses of ABCL have a nationwide reach with over 1300 branches, more than 2,00,000 agents/channel partners and various bank partners. Aditya Birla Finance Limited Aditya Birla Finance Limited (“ABFL”), a subsidiary of Aditya Birla Capital Limited, is among the leading well-diversified non-banking financial services company in India. ABFL offers customized solutions in the areas of personal finance, mortgage finance, SME finance, corporate finance, wealth management, debt capital markets and loan syndication. What makes an ideal ABC Citizen? At ABC, we are constantly on the lookout for individuals who resonate with our 5 core values of Speed, Passion, Integrity, Seamlessness and commitment and live them every day, while also understanding our vision. We believe in building leaders who thrive on challenges, take the onus of creating and sustaining strong teams, and forms strong networks as a result of effective relationship-building. Role Details Business Aditya Birla Capital Unit Aditya Birla Capital Limited Location Thane Role Business Analyst Department Information Technology Eligibility Criteria Bachelor or master’s degree, Experience in Collection for mid market/corporate Required Skills & Competencies Bachelor's degree in Accounting, Finance, Information Technology, or related field SAP FI Certification (good to have) Strong knowledge of SAP FI modules and configurations Experience with SAP S/4HANA (preferred) Excellent analytical and problem-solving skills Good communication and interpersonal skills Ability to work independently and as part of a team Strong organizational and time-management skills Responsibilities Key Result Areas: Supporting Actions BRE Platform Experience Hands-on experience with BRE platforms such as Experian, FICO Blaze Advisor, Drools, DMN tools, or similar. Rule Documentation Maintain detailed documentation of all business rules, decisioning workflows, and testing results. Cross-Functional Coordination Act as a bridge between business teams, IT teams, and third-party vendors to ensure seamless rule implementation. Business & Functional Requirement Gathering Collaborate with credit, risk, operations, and other business units to gather and document requirements for loan processing and decision-making. Lending Policy and Workflow Analysis Analyze lending policies, regulatory guidelines, and business workflows to identify automation opportunities using BRE. Rule Definition and Modeling Define and model rules for credit scoring, eligibility, pricing, underwriting, and decisioning in alignment with NBFC policies. Loan Product Rule Framework Development Develop decision matrices, rule sets, and scenarios across loan products like Personal Loans, Business Loans, Home Loans, and LAP. BRE Rule Configuration Work with developers to configure decision tables, logic flows, and business rules within the BRE engine. Rule Validation and Testing Design and execute test cases to validate rule logic, compliance, and performance across various lending scenarios. Stakeholder Enablement & Walkthroughs Conduct workshops and walkthroughs to help stakeholders understand the implemented business rules and workflows. Candidate Profile Strong understanding of lending processes, including loan origination, credit underwriting, disbursement, and collections. Should be able to understand & interpret lending policy pertaining to eligibility, deviation, and controls. Familiarity with NBFC regulations, KYC norms, and compliance standards. Excellent communication, stakeholder management, and problem-solving skills. Bachelor's degree in Finance , Business, IT, or related fields. A Master’s degree or MBA is a plus. 4 + years of experience as a Business Analyst, with at least 2+ years focused on lending in the NBFC / Banking sector. Refer the links to know more Growth & Culture at ABC: https://www.adityabirlacapital.com/careers?ref=abc-homepage Stay updated with Life at ABC - Follow our LinkedIn Page: https://www.linkedin.com/company/aditya-birla-capital Browse our Glassdoor Reviews: https://shorturl.at/fJKQ0 Disclaimer Aditya Birla Capital is committed to provide equal opportunity to all in employment and prohibits discrimination or harassment in any form on the basis of race, colour, religion, ethnicity, age, gender, disability or any other characteristic protected by law. Diversity, Equity and Inclusion (DEI) is embedded in our recruitment policies based on our business needs and candidates meeting the eligibility criteria such as qualification, skills and experience. Important Aditya Birla Capital and its member companies do not demand or accept money from job applicants. Any job offer made against a service charge or security deposit or processing fees or background verification expenses or any other terms, whether refundable or non-refundable should be considered fake. An authentic job offer mail from us will have our domain name (adityabirlacapital.com). Please be aware of fraudsters using fake URLs to mask themselves as senders from reputed organisations. Hence always check and verify the email ID. Any mail offering a job, interview date and asking for personal details should be handled with caution, especially if the mail address list also includes email IDs ending with Gmail/Yahoo/Hotmail/Live domains. In case a job applicant is offered a job against payment in any form, or has accepted employment from fraudulent persons, Aditya Birla Capital and its member companies will NOT be held liable and responsible for any consequences thereof. Please remain vigilant of such offers and notify us here .You may also lodge a complaint with the law enforcement agencies. Beware of fake websites, email IDs, Facebook, LinkedIn pages that appear similar to ours. We reserve the right to initiate any appropriate action as we deem fit.
Posted 2 weeks ago
0 years
0 Lacs
Tiruchirappalli, Tamil Nadu, India
On-site
Role Summary: Responsible for handling and resolving customer complaints related to credit reports, RBI complaints, and internal escalations in a timely and compliant manner. Key Responsibilities: Acknowledge, analyze, and resolve customer complaints received via CICs (CIBIL, Experian, CRIF), RBI CMS, and NGRO. Coordinate with internal teams (operations, collections, underwriting) to gather necessary information. Prepare and submit formal responses to CICs and RBI portals. Maintain detailed logs and case histories as per audit and regulatory standards. Track timelines and ensure compliance with turnaround time (TAT) guidelines. Skills Required: Good knowledge of RBI regulations and credit bureau functioning. Proficient in Excel and ticketing tools. Excellent written communication. Analytical mindset with a problem-solving approach.
Posted 2 weeks ago
15.0 years
0 Lacs
Telangana
On-site
About Chubb Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com . About Chubb India At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape. We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning. Position Details Job Title : Engineering Lead Function/Department : Technology Location : Hyderabad Employment Type : Full Time Reports To : Ranganadhan, Ravi Kumar Role Overview Key Responsibilities About the Role We are seeking a highly experienced Principal Software Engineer with deep expertise in the insurance domain—specifically in claims systems—to lead the design and development of scalable, cloud-based applications that power our claims platform and customer self-service capabilities. You will provide technical leadership across the full software development lifecycle, ensuring solutions are secure, performant, and aligned with business objectives. This role combines hands-on technical expertise with mentoring responsibilities, empowering a team of developers to deliver high-quality, production-grade systems that handle complex claims processes. Key Responsibilities Lead the design and delivery of modern, large-scale claims processing systems and self-service portals, integrating seamlessly with internal and external platforms. Build robust, cloud-native solutions (Azure preferred) to support claims automation, straight-through processing, and operational efficiency. Drive the migration of legacy claims systems to serverless, API-driven architectures, ensuring scalability, resilience, and compliance with industry standards. Develop and optimize applications that process large data sets, leveraging frameworks like Spring Batch and implementing centralized logging via ELK stack. Collaborate closely with claims business stakeholders, translating complex insurance requirements into technical solutions that enable faster claims resolution and improved customer experience. Mentor and guide a team of developers, fostering a culture of technical excellence, collaboration, and continuous learning. Ensure alignment with enterprise architecture standards, security guidelines, and data governance policies. Functional Competencies Deep insurance domain expertise, with a strong focus on claims processing, including First Notice of Loss (FNOL), adjudication, claims payments. Good to have experience in Self-Service Portals design and implementation for customer engagement and digital servicing. Familiarity with Rule-Based Engines for claims adjudication and auto decisioning. Ability to translate complex business requirements into scalable, user-centric technical solutions. Strong communication and collaboration skills to engage with claims operations, product owners, and business stakeholders. Technical Competencies 15+ years of software engineering experience, with at least 5 years in a leadership role. Proven experience in the insurance domain, with focus on Claims systems and self-service capabilities. Expertise in Microsoft Technology Stack: Angular, MEAN, C#, .NET Core, Java, ASP.NET, MVC, Web API. Strong hands-on experience with SQL Server and Cosmos DB: database design, optimization, PL/SQL, stored procedures, triggers. Proficiency in REST API development, Microservices architecture, and Open API/Swagger specifications. Experience with messaging and streaming tools: MQ, Kafka. Knowledge of cloud platforms (Azure preferred), serverless architectures, Docker, Kubernetes. CI/CD and DevOps expertise: Git, Jenkins, Maven, Azure DevOps pipelines. Familiarity with Spring Batch Framework and ELK stack for logging and data processing. Preferred Qualifications Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. Knowledge of insurance regulatory frameworks and standards (e.g., GDPR, MAS, PDPA) is a plus. Exposure to claims fraud detection, analytics, or AI/ML-driven claims processing is an advantage. Why Join Us? Be at the forefront of digital transformation in the insurance industry. Lead impactful initiatives that simplify claims processing and enhance customer satisfaction. Work alongside experienced professionals in a collaborative, innovation-driven environment. Why Chubb? Join Chubb to be part of a leading global insurance company! Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results. Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026 Laser focus on excellence : At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results Start-Up Culture : Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter Growth and success : As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment Employee Benefits Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include: Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs. Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Hybrid Work Environment, Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits. Application Process Our recruitment process is designed to be transparent, and inclusive. Step 1 : Submit your application via the Chubb Careers Portal. Step 2 : Engage with our recruitment team for an initial discussion. Step 3 : Participate in HackerRank assessments/technical/functional interviews and assessments (if applicable). Step 4 : Final interaction with Chubb leadership. Join Us With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion , and are ready to make a difference, we invite you to be part of Chubb India’s journey . Apply Now : https://www.chubb.com/emea-careers/
Posted 2 weeks ago
7.0 - 12.0 years
0 Lacs
Telangana
On-site
About Chubb Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com. About Chubb India At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape. We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning. Job Title: Lead Data Engineer Location: Hyderabad Job Type: Full-Time Position: Lead Data Engineer Job Overview: This is a technical hands-on role in the implementation of data solutions and related downstream systems. The role involves working a Data Management team while towards establishing Data Reporting pipeline and automations using combination of Python scripts, Databricks, API, along with the ability to model a smart solution. Primary Responsibilities: Collaborate with the Architect, Product Manager, and other development team to build the Data Pipeline. Advise the product manager on the right use of technological components Work with stakeholders, including management and domain leads, to address data-related technical issues and support data infrastructure needs. Develop and program database management may include ETL processes, data modeling, and infrastructure, including using and developing APIs, front-end applications and automated data pipelines. Ensure enterprise data policies, best practices, standards, and processes are followed. Communicate, coordinate, and collaborate effectively with business, IT architecture, and data teams across multi-functional areas to complete deliverables. Technical Skills / Experience: 7 to 12 years of proven working experience in building data pipeline using scripts, ETL tools and doing data integration and data migration. Primary skill: Strong hands-on development skills in Python, Databricks, and API knowledge. Secondary Skill: Working Knowledge of database systems such as Azure SQL DB, Azure Synapse and Snowflake. Secondary Skill: Experience in working in a DevSecOps environment. Good to Have: Knowledge of data governance tools and integration with enterprise data platforms. Good to Have: Experience with data management components such as IDMC/IICS is a plus. Other Skills / Experience: Experience being part of high-performance agile teams in a fast-paced environment. Strong team emphasis and relationship-building skills; partners well with business and other IT/Data areas. Excellent communication and negotiation skills. Up to date with latest developments around AI, Development frameworks, technologies and can actively participate in innovation initiatives. Ability to organize, plan, and implement work assignments, juggle competing demand. Why Chubb? Join Chubb to be part of a leading global insurance company! Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results. Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026 Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter Growth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment Employee Benefits Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include: Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs. Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits. Application Process Our recruitment process is designed to be transparent, and inclusive. Step 1: Submit your application via the Chubb Careers Portal. Step 2: Engage with our recruitment team for an initial discussion. Step 3: Participate in HackerRank assessments/technical/functional interviews and assessments (if applicable). Step 4: Final interaction with Chubb leadership. Join Us With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey. Apply Now: Chubb External Careers
Posted 2 weeks ago
10.0 years
0 Lacs
Telangana
On-site
About Chubb Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com. About Chubb India At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape. We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning. Position Details Summary and Scope The Application Portfolio Management Lead is responsible for oversight and management of Chubb Application Portfolio Management function and the delivery of its core services (Strategic Planning, Application Lifecycle Management, Application Rationalization and Decommissioning) in partnership with the Platform and Application Architecture functions. The role reports into the Technology Governance Function under the Global Technology Portfolio Controller Responsibilities Oversight and Management of Application Portfolio Management function in partnership with platform and application architecture functions, from application creation to sunset. Analysis and Modeling of Application Portfolio Rationalization views and roadmaps at a regional and business unit level. Oversight and management of Application Sunset plans execution, including tracking and measurement of benefits in collaboration with Technology Financial Controller. Implement new application lifecycle management methodology to address the new way of working as digital enterprise, driving automation and consolidation of processes and tools across all regions. Collaborate with Technology Solution, Standard and Asset Capitalization Governance functions for implementation of an integrated Strategic Portfolio Management model. Support implementation of Total Cost of Ownership Model across all regions and business units. Knowledge, Skills and Abilities Master’s or Bachelor's Degree Knowledge and experience in Application Portfolio Management within a globally distributed technology organization Knowledge and experience in project and product-based governance Experience in Assets Lifecycle Management, from asset creation to sunset and associated processes and tools Knowledge of Total Cost of Ownership management, tracking and reporting Exposure to Technology Solution Governance processes and tools Key Attributes Demonstrated ability to communicate effectively both orally and in writing and to interact effectively with internal and external stakeholders Track record of high achievement in a team-based and results-oriented culture Proven track record in relationship-building and driving change in a matrixed work environment. Excellent analytical and critical thinking skills, with thorough attention to detail. Excellent planning, documentation and problem solving skills. Experience More than 10 years of Technology Industry experience with deep focus on application portfolio management and rationalization Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, colour, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran, or marital status, or any other characteristic protected by law. For additional information about Chubb or its services, please visit our website . Why Chubb? Join Chubb to be part of a leading global insurance company! Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results. Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026 Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter Growth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment Employee Benefits Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include: Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs. Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits. Application Process Our recruitment process is designed to be transparent, and inclusive. Step 1: Submit your application via the Chubb Careers Portal. Step 2: Engage with our recruitment team for an initial discussion. Step 3: Participate in HackerRank assessments/technical/functional interviews and assessments (if applicable). Step 4: Final interaction with Chubb leadership. Join Us With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey. Apply Now: Chubb External Careers
Posted 2 weeks ago
7.0 - 10.0 years
0 Lacs
Telangana
On-site
About Chubb Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com. About Chubb India At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape. We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning. Reporting to the VP COG ECM enterprise Forms Portfolio Delivery Manager, this role will be responsible for managing and supporting Implementation of a new Document solution for identified applications with the CCM landscape, in APAC. OpenText xPression and Duckcreek has been the corporate document generation tool of choice within Chubb. But xPression going end of life and be unsupported from 2025. A new Customer Communications Management (CCM) platform – Quadient Inspire - has been selected to replace xPression by a global working group and implementation of this new tool (including migration of existing forms/templates from xPression where applicable). Apart from migrating from xPression, there are multiple existing applications to be replaced with Quadient Inspire The role is based in Hyderabad/India with some travel to other Chubb offices. Although there are no direct line management responsibilities within this role, the successful applicant will be responsible for task management of Business Analysts and an Onshore/Offshore development team. The role will require the ability to manage multiple project/enhancement streams with a variety of levels of technical/functional scope and across a number of different technologies. Job Description Implement, and maintain high-performance Oracle Exadata, SQL Server and PostgreSQL databases, ensuring optimal performance, availability, and reliability. Manage sparse clone databases on Exadata including process of creating, maintaining, patching and other DB maintenance tasks. Experience with backup and recovery strategies using Oracle Recovery Manager (RMAN). Rubrik backup solution experience a plus. Knowledge of Exadata architecture and features (such as Smart Scan, Hybrid Columnar Compression, etc.) Install, configure, and upgrade database management systems and software including clustering environment and Experience with Oracle VM/Cluster ware/Database patching. Design and implement fault-tolerant Oracle & SQL Server solutions using high availability patterns for scalability and stability in on-premises and Microsoft Azure Monitor and maintain database storage, and database health, performance, sustainability, and security Oversee and manage database replication strategies, including setup, configuration, monitoring Monitor and maintain SQL server Always-on/Mirroring, Log shipping, backups, ETL SSIS, AutoSys jobs Respond to database and user problems, and provide guidance to junior level DBA Performance troubleshooting - performance tuning and optimization, identifying and resolving performance bottlenecks, Analyze SQL query plans, suggest and implement solutions to support developers Proactive monitoring -Analyze wait events and proactively address performance challenges to ensure efficient database operations Participate in on-call rotation and respond to critical database issues promptly, ensuring 24/7 availability of mission-critical systems Document database configurations, processes, and best practices, contributing to the creation and maintenance of internal knowledge resources Qualifications Bachelor’s degree in computer science, Information Technology, or a related field Minimum of 7-10 years of hands-on experience as a Database Administrator (Oracle Exadata, SQL Server and PostgreSQL) Expertise in analyzing and mitigating wait events, bottlenecks, and resource contention Excellent communication and interpersonal skills, with the ability to work collaboratively in cross-functional teams. Nice to have Oracle Administration certification SQL Server Administration certification Cloud technologies (Azure/Snowflake) experience Why Chubb? Join Chubb to be part of a leading global insurance company! Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results. Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026 Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter Growth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment Employee Benefits Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include: Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs. Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits. Application Process Our recruitment process is designed to be transparent, and inclusive. Step 1: Submit your application via the Chubb Careers Portal. Step 2: Engage with our recruitment team for an initial discussion. Step 3: Participate in HackerRank assessments/technical/functional interviews and assessments (if applicable). Step 4: Final interaction with Chubb leadership. Join Us With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey. Apply Now: Chubb External Careers
Posted 2 weeks ago
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