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GTech Web Solutions Pvt. Ltd. logo
Customer Service Specialist GTech Web Solutions Pvt. Ltd.

2.0 - 6.0 years

0 Lacs

kolkata, west bengal

On-site

As a candidate for this role, your responsibilities will include: - Handling clients on call, which is mandatory for this position. - Understanding the company's software and IT services in-depth to effectively assist clients globally. - Providing technical support through on-call and remote desk by diagnosing the issue. - Analyzing client needs and offering appropriate solutions and assistance. - Addressing and resolving client queries efficiently. - Providing technical support for software by diagnosing the issue. - Troubleshooting technical issues. - Solving software faults by coordinating with software developers. - Smart and proficient candidates are preferred for this role. Qualificati...

Posted 15 hours ago

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