19 Understanding Jobs

Would you like to join our Technical Service Team to lead and deliver service excellence We have an exciting opportunity for the position of Team Lead Smart Support DCC (Services) at our BIA location in Udaipur. As a Team Lead, your responsibilities will include understanding and delivering customer contracts, ensuring and resolving customer tickets correctly and completely in an effective and time-bound manner. You will be required to have an in-depth understanding of all technical aspects of software and applications used to deliver technical services to resolve customer issues. Additionally, you will be responsible for the learning and development of team members, resolving issues proactively using analytical techniques, and leading, coordinating, and allocating incidents and requests. You will also be expected to submit SLA and performance reports, invoice supporting data, and any ad-hoc analysis reports in a timely manner. Collaboration with the development team, CSS, market-facing team, and customers to solve recurring problems and ensure root cause analysis is essential. Ensuring compliance for Data Security Management and continuous process improvement through various tools and techniques are also key aspects of the role. The ideal candidate for this position should have a B.Tech./B.E. degree in IT/CS and possess 5 to 10 years of experience in leading a customer service desk team in an IT environment. Experience with coaching or mentoring others is desirable. Additionally, the candidate should have a proven ability to maintain good relationships with customers and vendors, engage and negotiate effectively with people, and be experienced with service desk software, including operating systems and MS Office.,

The job involves acquiring new customers by identifying sales prospects, following up on leads and referrals. You will be responsible for managing client relationships by developing and maintaining strong connections with clients to understand their needs and preferences. Additionally, you will need to understand and present products by giving demos or presentations to showcase the value of the product or service. This is a full-time, permanent position suitable for freshers. The benefits include health insurance and Provident Fund. The work schedule is during the day shift, and there is a performance bonus offered. The work location is in person, where you will be expected to engage with clients directly.,

The Office Assistant role involves managing office administrative activities to ensure the smooth operation of the office. Responsibilities include managing office equipment, records, documents, providing office assistance, organizing files, handling official mails, liaising with customers and vendors, and facilitating meetings. The Office Assistant is also responsible for office layout maintenance, stationery supplies, and equipment management. The ideal candidate should have a 12th standard education or a Diploma, relevant experience in a reputable company, and basic computer knowledge. Essential skills for this role include strong work ethics, effective local language communication, integrity in handling confidential information, and proficiency in the English language. Please note that the responsibilities listed above are not exhaustive and may be subject to expansion as needed. If you meet the qualifications and possess the necessary skills for this role, we encourage you to apply.,

The position requires a candidate with a strong educational background, including a master's in business administration, post-graduate diploma in Business Management, and completion of an internship preferably in Human Resources. The ideal candidate should possess technical skills such as understanding and executing Human Resources flow from Hire to Retire, knowledge in areas like Talent Acquisition, Talent Management, and Total Rewards, as well as hands-on experience with HR tools like HRIS (e.g., SAP, Success Factors, Workday). The role involves executing transactions within systems at high volumes and being highly flexible and adaptable to varying conditions and business requirements, particularly in a global environment with shared service space. Additionally, the candidate should have advanced level skills in Excel and PowerPoint, good communication skills for interaction with global employees, and proficiency in MS Office Suite. Attention to detail and the ability to work towards deadlines are crucial soft skills required for this role. In terms of roles and responsibilities, the candidate will be responsible for executing complex HR processes across the Hire to Retire domains within the team, adhering to agreed KRAs and customer service standards, and acting as a subject matter expert for processes. They will also participate in stakeholders" calls and meetings, contribute to strategies, projects, and implementations, audit process activities of associates and seniors, oversee the training of new joiners, and ensure resources are ready for on-the-job work. Reporting and analytics administration, execution, and implementation are also key responsibilities of the role. The proficiency level expected for the role includes advanced communication skills to connect with CoE stakeholders and employees in calls/meetings, advanced coordination skills to connect multiple resources/activities together, practitioner-level stakeholder management skills, advanced reporting and analytics skills for decision-making, advanced training and development skills for executing process training plans, and practitioner-level audit and compliance skills for ensuring process governance. If you enjoy fast-paced growth and collaborating with motivated over-achievers, this role offers a rewarding career opportunity for you.,

You will be responsible for requirements elicitation, understanding, analysis, and management. This includes comprehending the project's vision and requirements, contributing to creating supplemental requirements, and developing low-level technical specifications for a specific platform or service solution. Your role will involve project planning, tracking, and reporting. You will estimate tasks and resources needed for designing, building, and testing assigned code modules. Additionally, you will assist in creating detailed project schedules, evaluating risks, and adjusting priorities based on unresolved issues. It will be essential to ensure that project modules are progressing according to schedule and quality standards, communicating regularly with the team, and participating in project review meetings. In the design phase, you will create detailed designs for assigned pieces, ensuring they meet business requirements. You will also submit designs for review and incorporate feedback from the team. For development and support, you will build high-priority and complex systems according to functional specifications, detailed designs, and coding standards. Peer code reviews and compliance checks will be part of your responsibilities to maintain code quality and efficiency. During testing and debugging, you will participate in test design walkthroughs, conduct impact analysis, and assist in problem-solving activities. Documentation review, maintenance, and adherence to project processes and best practices will also be crucial aspects of your role. As a technical subject matter expert, you will support the internal team in system functionality and approach. You will conduct training sessions to enhance team skills and maintain knowledge repositories for continuous learning and development in relevant domains. This position can be based in Chennai or Gurgaon. It requires a proactive approach to process management, adherence to SDLC, and compliance with established policies and methodologies to ensure efficient project delivery and resource management.,

You will be responsible for requirements elicitation, understanding, analysis, and management. Your role will involve understanding the project's vision and requirements, contributing to the creation of supplemental requirements, and building low-level technical specifications for a specific platform and/or service solution. In addition, you will need to engage in project planning, tracking, and reporting activities. This includes estimating tasks and resources needed for designing, building, and testing the code for assigned module(s), providing inputs for creating detailed project schedules, and supporting the team in evaluating risks and adjusting priorities based on unresolved issues. You will be expected to ensure that assigned project modules are on track with respect to schedules and quality during development and testing phases and communicate regularly with the team regarding development changes, scheduling, and status. Participation in project review meetings and tracking/reporting progress for assigned modules is also part of your responsibilities. To be successful in this role, you should have experience working on end-to-end development projects, excellent communication skills, and prior direct client-facing experience. A strong understanding of OOPS concepts, project experience in C# .NET, familiarity with design patterns, relational database concepts, and application performance management is required. Experience with build automation tools, Agile/DevOps models, and cloud-related models is preferred. Knowledge of microservices development is considered an advantage. Your tasks will include identifying defects or potential risks for functionality, devising approaches to problem statements, designing, building, and maintaining efficient and reusable C# .NET code, as well as Microsoft .NET web-based applications. You will be responsible for ensuring the best possible performance and quality of applications using project and standard best practices, maintaining code quality, designing web user interfaces, debugging and troubleshooting existing code, developing unit test cases, and working on database design and optimization. Collaboration with the Agile team and updating TFS with the latest changes and appropriate status are also part of your duties. This position can be based in Chennai or any other specified locations.,

Job Description: This is a full-time on-site role for a Heating Air Conditioning Technician based in SAUDI ARABIA. As a Heating Air Conditioning Technician, your primary responsibilities will include the installation, maintenance, and repair of heating, air conditioning, and refrigeration systems. You will be expected to troubleshoot systems to identify issues, carry out preventive maintenance to ensure optimal system performance, and handle basic plumbing and electrical tasks associated with HVAC operations. It will also be your duty to ensure compliance with EPA regulations and standards. To excel in this role, you should possess skills in troubleshooting and preventive maintenance, as well as proficiency in plumbing and electrical work. An understanding of and adherence to EPA regulations is essential. Your strong problem-solving abilities and keen attention to detail will be crucial in this role. You will be required to work independently and efficiently manage your time. Possession of relevant certifications in HVAC technologies would be advantageous. A high school diploma or equivalent, along with technical training in HVAC systems, is required for this position.,

Join us as a "Technical Writer" at Barclays, where you will spearhead the evolution of the digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. You may be assessed on key critical skills relevant for success in this role, such as experience with researching, organizing, writing, editing, and formatting technical information, as well as job-specific skill sets. To be successful as a "Technical Writer", you should have experience with: - Proven experience in researching, organizing, writing, editing, and formatting technical information to produce high-quality documents and/or product marketing materials for a specific audience. - Exceptional writing, editing, and verbal communication skills regardless of the audience or corporate grade. - Expertise in understanding and communicating technical aspects of digital products to both highly technical and non-technical users. Desirable skillsets/ good to have: - Experience in building opportunities for colleague engagement, innovation, and exploration of products and services. - Experience in facilitating and leading colleagues to learn or adopt new products and services. - Familiarity with principles of information design, such as layout, typography, and graphics. - Comfort in recognizing and understanding stakeholder needs to build trust and ensure alignment to organizational messaging. This role will be based out of Pune. Purpose of the role: To collaborate with product owners and other technical teams involved in the product development process and utilize their knowledge of the bank's technologies to enact the vision defined in the product roadmap. Accountabilities: - Provision of subject matter expertise to support the collaboration between the product owner and the technical side of product development. - Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team. - Collaboration with internal stakeholders to gather and prioritize product requirements and features based on business value and feasibility that are well-defined, measurable, and secure. - Development and implementation of assessments to ensure continuous testing and improvement of product quality and performance. - Monitoring of product performance to identify opportunities for optimization that meets the bank's performance standards. - Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improve product development and delivery. Assistant Vice President Expectations: To advise and influence decision-making, contribute to policy development, and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge, and Drive the operating manual for how we behave.,

We are looking for Chartered Accountants with experience ranging between 3 years to 8 years and excellent communication and interpersonal skills. The ideal candidate should have the ability to understand and manage General Accounting, MIS, budgeting & costing. They will be responsible for finalizing Financial, MIS, P&L, CF, BS preparation and Operating MIS. Taking overall ownership for the F&A function and team members is a crucial aspect of the role. Ensuring all Statutory Compliances (Excise, Service Tax, TDS, VAT, income tax, GST, etc.) is also vital. The candidate should exhibit the ability to work unsupervised and engage in Cash Flow Planning. Identifying gaps, building robust processes, and reviewing Financial Statements are essential tasks. Leading the audit process with CA firms, managing relationships with Banks, reviewing day-to-day compliances, and leading working capital reduction are key responsibilities. The candidate should lead IT initiatives including ERP implementations, stock taking, inventory valuation, and coordination with Statutory bodies, auditors, suppliers, and debtors. Candidate Profile: Specific Skill Sets: - Team Leadership - Conceptual Thinking - Creative problem solving - Developing others - Understanding and monitoring the business environment Education & Experience: Chartered Accountant/ Cost Accountant with around 3-8 yrs of experience in the Manufacturing industry. Specific Technical Knowledge: - Accounting Standards - Tally - Conversant/updated knowledge on different commercial & business laws Experience: 3 to 8 years Article Assistant: We are looking for a motivated and committed Article Assistant who is currently pursuing Chartered Accountancy (CA) and has cleared either Group 1 or both groups of IPCC/Intermediate. The candidate will be exposed to a wide range of practical experiences in the fields of audit, taxation, accounting, ROC compliance, and more. Key Responsibilities: - Assist in statutory audits, tax audits, internal audits, and GST audits - Perform accounting, bookkeeping, and preparation of financial statements - Handle TDS, GST, and Income Tax return filings - Support senior team members in preparing and reviewing audit reports - Assist in ROC filings and MCA compliance work - Communicate with clients for data collection and clarifications - Maintain proper documentation and work papers as per firm standards - Stay updated with the latest amendments in taxation and accounting standards Skills Required: - Basic knowledge of accounting standards, auditing, and taxation - Proficiency in MS Office (Excel, Word) and accounting software like Tally, Zoho, etc. - Strong analytical and communication skills - Willingness to learn and take responsibility - Time management and ability to meet deadlines,

As a teacher, your role will involve understanding the child and developing an emotional bond with the learner. This connection is crucial for gaining better insight into the various developmental stages of the child, particularly in the areas of cognitive and emotional development. By spending ample time with the learner, you will be able to personally identify and address any areas of concern. This is a full-time position with a day shift schedule. The ideal candidate will possess a Master's degree, although it is preferred rather than mandatory. Proficiency in English language is also preferred for effective communication with students and colleagues.,

As a Help Desk Analyst at Exela, you will be the initial point of contact for both internal and external customers seeking technical assistance through various channels such as phone, email, chat, and ticketing system. Your responsibility will include effectively communicating with customers to understand their issues and needs, demonstrating patience, empathy, and understanding at all times to ensure customers are provided with timely and respectful assistance. Multitasking will be a key skill as you may need to handle multiple issues simultaneously. You will need to follow standard help desk procedures to capture, validate, resolve, and triage user queries or issues for further processing. In addition, you will be involved in Request Fulfilment by delivering services to customers such as Access Management, including tasks like user creation, de-activation, managing rights and privileges, and providing automated self-service options to reduce service requests and maintain service levels. Your role will also cover Incident Management where you will ensure timely and effective handling of incidents reported by users or through event monitoring tools. You will maintain an accurate log of each incident, categorize and prioritize them based on the level of disruption, and allocate resources for handling critical incidents. Furthermore, you will be responsible for Event Management by monitoring all events in the IT infrastructure, logging and recording events, escalating issues requiring human intervention, and informing management of recurring problems. You will identify and escalate urgent situations and direct unresolved issues to the next level of support personnel in a timely manner. To excel in this role, a basic knowledge of ITIL Service Operations (Incident Management, Problem Management, Change and Release Management) and understanding of SOX and IT general controls are required. A bachelor's degree in an IT-related field is preferred, along with strong customer service ethos, ability to work well with people, excellent communication skills, knowledge of call tracking applications, fundamental knowledge of IT infrastructure, networking, and software, and experience in troubleshooting and providing help desk support. Join Exela's team as a Help Desk Analyst and be part of a global leader in business process automation, providing digital transformation solutions to a diverse range of customers across various industries.,

As an Assistant Vice President in the ALM - Insights role at Barclays, your primary responsibility will be developing business capabilities for Finance. This will involve various key stages such as functional design, data management, end-to-end process and controls, delivery, and functional testing. Your role will be crucial in ensuring effective integration and optimization of these elements to support financial operations at Barclays. We pride ourselves on not just anticipating the future, but actively creating it. To excel in this role, you should possess the following skills and qualifications: - Bachelor's in Engineering/MBA-Finance/CA/Masters in economics or equivalent qualifications. - Additional certifications like CFA/FRM/PRM are desirable. - Strong Knowledge of IRRBB/ALM concepts and reporting. - Proficiency in Microsoft Excel. - Understanding and appreciation of an IT function within Finance/Treasury processes. - Strong communication skills. Additionally, the following skills would be highly valued: - Proficiency in MS Access, VBA, SQL. - Knowledge of transfer pricing, liquidity, or capital concepts. You will be evaluated based on key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. The purpose of this role is to model, measure, and manage the bank's financial balance sheet to report and optimize its risk profile and profitability. This includes analyzing the bank's assets and liabilities and developing strategies to manage interest rate risk on the banking book and other ALM risks. Your accountabilities will include: - Identifying, modeling, and measuring the bank's interest rate risk. - Developing and implementing strategies to manage interest rate risk in the banking book. - Managing the bank's banking book balance sheet to optimize asset and liability allocation. - Developing financial models to support decision-making processes related to asset and liability management. - Measuring the capital requirements in relation to interest rate and credit spread risk on the banking book. As an Assistant Vice President, you are expected to advise and influence decision-making, contribute to policy development, and take responsibility for operational effectiveness. You will lead a team performing complex tasks, set objectives, coach employees, and ensure performance alignment with objectives. You will also collaborate closely with other functions/business divisions and demonstrate leadership behaviours for colleagues to thrive and deliver excellent results. All colleagues at Barclays are expected to uphold the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as demonstrate the Barclays Mindset of Empower, Challenge, and Drive in their behavior and actions.,

You should have 3-4 years of experience in developing apps for the Shopify platform. Your skills should include proficiency in any programming language crucial for Shopify app development such as Ruby on Rails, NodeJS, or Laravel. You must have a deep understanding of Shopify's API, app development guidelines, GraphQL, and REST APIs for data manipulation. Your responsibilities will include creating user-friendly installation and configuration processes for Shopify store owners, ensuring the app complies with Shopify's security standards, and protecting user data. You should be able to produce clear and comprehensive documentation for app installation, configuration, and usage. It is essential to be aware of security best practices and familiar with the requirements for listing an app on the Shopify App Store. Additionally, experience with the Big Commerce platform and familiarity with other programming languages and frameworks will be beneficial for this role.,

Wipro Limited is a renowned technology services and consulting company dedicated to developing innovative solutions that cater to the complex digital transformation needs of clients worldwide. With a comprehensive portfolio encompassing consulting, design, engineering, and operations capabilities, we assist clients in achieving their most ambitious goals and establishing sustainable and future-ready businesses. Our global presence spans over 65 countries with a workforce exceeding 230,000 employees and business partners, all committed to enabling our customers, colleagues, and communities to thrive in a rapidly evolving world. For more details, visit us at www.wipro.com. During the recent unprecedented scale of the Pandemic, organizations, customers, and employees faced significant challenges and changes in the past 24 months. Wipro, with its employee-centric culture and industry leadership, spearheaded numerous changes during this critical period and extended support to employees and society at large. Our efforts and initiatives, including not-for-profit activities during the Pandemic, have been widely recognized and appreciated by the industry, customers, and society. As the demand for Business Continuity has escalated in recent years, we are seeking a Business Continuity Leader to further enhance our Business Continuity initiatives. The incumbent will oversee Business Continuity Initiatives in India for Wipro and will report to the General Manager of Global Business Continuity initiatives within the COO's office. Key Responsibilities: 1. Ensure compliance with the BCM Policy, objectives, strategy, and execution for Wipro. 2. Participate in all location crisis events and adhere to all planned/calendarized activities. 3. Collaborate with business teams to develop and implement Business Continuity plans for customers and conduct plan testing at regular intervals. 4. Maintain regular communication and governance with business teams to ensure the completion of all relevant Business Continuity activities. Required Skills/Experience: - Excellent communication skills. - Proficiency in and knowledge of MS tools. - Willingness to work in shifts for global coverage. - Strong analytical skills. Join us in reinventing your world at Wipro. We are shaping a modern Wipro and serving as an end-to-end digital transformation partner with grand aspirations. To achieve these goals, we are seeking individuals who are inspired by reinvention - of themselves, their careers, and their skills. We are dedicated to witnessing the continual evolution of our business and industry. Change is ingrained in our DNA, and as the world evolves, so do we. Embrace an environment driven by purpose, where you are empowered to craft your own reinvention. Come be a part of Wipro and actualize your ambitions. We explicitly welcome applications from individuals with disabilities.,

As a Design Release Engineer for Driveline, your primary responsibility will be to interpret customer requirements and translate them into detailed product specifications. You will be tasked with designing and developing driveline products that meet industry best practices and standards. Ensuring that all designs adhere to DFX requirements such as DFA (Design for Assembly) and DFM (Design for Manufacturing) will be crucial in this role. Conducting stakeholder meetings, developing DFMEA (Design Failure Mode and Effect Analysis), and prioritizing product safety, quality, and performance are key aspects of this position. You will lead cross-functional teams to achieve successful product releases by maintaining a systematic design and development approach and providing coaching to team members. Your core responsibilities will include facilitating seamless communication and documentation among stakeholders, maintaining comprehensive design documentation throughout the product lifecycle, supporting product validation activities, and collaborating with Quality, Manufacturing, and Procurement teams to ensure design requirements are met. Leveraging your knowledge of driveline components, local supplier bases, and competitor landscapes will be essential in informing design decisions and addressing any design, manufacturing, or field issues that may arise. To qualify for this role, you must hold a Bachelor's degree in Mechanical Engineering, Automotive Engineering, or Mechatronics, along with 5-10 years of relevant experience in driveline design, development, and release. Strong skills in OBJ and IBJ design, boots, axles, splines, sizing tools for strength and durability predictions, field failure analysis, and leadership in managing cross-functional teams are required. Proficiency in DFX principles, documentation, communication, and stakeholder management is essential. Preferred skills for this position include knowledge of the local supplier base in driveline components and systems, as well as familiarity with competitor product landscapes within the driveline industry.,

We are seeking Chartered Accountants with 3 to 8 years of experience and exceptional communication and interpersonal abilities. Your responsibilities will include managing General Accounting, MIS, budgeting, and costing, finalizing financial statements, ensuring statutory compliances, and leading the F&A function. You should be capable of working independently, planning cash flow, identifying process gaps, and overseeing financial audits. Additionally, you will be expected to handle bank relationships, reduce working capital, lead IT initiatives, and coordinate with various stakeholders. As a Chartered Accountant with 3 to 8 years of experience in the Manufacturing industry, you should possess strong leadership skills, conceptual thinking abilities, creative problem-solving capabilities, and the capacity to develop others. Your technical knowledge should cover Accounting Standards, Tally, and familiarity with commercial and business laws. The candidate will be responsible for stock-taking, inventory valuation, coordinating with statutory bodies, auditors, suppliers, and debtors. On the other hand, we are in need of a dedicated Article Assistant who is pursuing Chartered Accountancy and has cleared either Group 1 or both groups of IPCC/Intermediate. As an Article Assistant, you will gain hands-on experience in audit, taxation, accounting, ROC compliance, and more. Your duties will involve assisting in audits, preparing financial statements, managing tax filings, supporting senior team members, and staying updated with taxation and accounting standards. Proficiency in MS Office, accounting software, strong analytical skills, and effective communication are essential for this role. Additionally, you should be willing to learn, manage time efficiently, and meet deadlines effectively.,

What we're looking for: Experience: Well number of years is just a number. We believe if you have worked in the right environment, you will have what it takes. But yeah, we do want a strong product experience. Leadership: You enjoy leading from the front and value the stakeholder relationship. Strategy: You can put a product vision & multi-year strategy that everyone can rally behind. Execution: You can break down strategy into well-prioritised quarterly roadmaps & demonstrate execution excellence. Data-backed decisions: You can ask the right questions & use data to make decisions. Business Acumen: You enjoy building businesses & not just product features. Technical Proficiency: You can participate with engineering teams to influence design & architecture. Fun personality: People love working with you Superstar: That's what we want you to become at Ketto :) Role: Product Manager Industry Type: Internet (E-Commerce) Department: Product Management Employment Type: Full Time, Permanent Role Category: Product Management - Technology

As a Front Desk Executive, you will be responsible for greeting visitors and handling enquiries with professionalism and courtesy. Answering telephone calls promptly and courteously will be a key part of your role, as well as responding to emails in a timely manner. You will be in charge of organising incoming and outgoing post and deliveries, carrying out basic clerical duties, and updating database records accurately. Booking transport and making travel arrangements will also be part of your responsibilities, along with maintaining the reception area to ensure a welcoming environment. Managing the visitors book, distributing security passes, providing refreshments, and organising meeting rooms will be crucial tasks in this role. To excel as a Front Desk Executive, you should possess excellent administration and customer service skills. Proficiency in using computers is essential, and the ability to stay calm and patient in stressful situations is highly valued. Attention to detail, sensitivity, and strong verbal communication skills are also important qualities for this position. This is a full-time job with a day shift schedule and weekend availability. A Bachelor's degree is preferred in terms of education, and having at least 1 year of total work experience is also preferred. Fluency in English is preferred for this role, and the work location is in person.,

Position: Field Sales Executive Key Result Area (KRA) - WHY 1. Increase revenue Growth /Achieving Targets 2. Enhance Customer Relationships & Attract new customers for the product. 3. Ensure optimum use of resources for better team 4. lead generation techniques, sources Job Description WHAT ALL Product Knowledge: A thorough knowledge of product is essential to conduct yourself confidently and present the offerings to clients Prepare a weekly plan for team member as per review for desired results Lead Generation: Knowledge of different portals Solution Oriented Approach Resource Management leadership and interpersonal & technical skills confidence of motivate and guide team in order to achieve the set goals Collaboration & Team work for harmony Sales team potential, crafting sales planes Listening Skills Active Listening skills is Essential to understand client requirements. Taking effective actions. Close a deal by offering the right solutions. Strong knowledge of mathematics, data analysis, and statistical methods. Confidence Representing the company with pride and confidence is necessary to increase conversion ratio. Weekly Planning in Google sheet with Smart Goal. Key Performance Indicator How much Percentage of Monthly sales growth >98% % of Lead conversion Ratio >99% % of Monthly Profit Margin >100% % Customer satisfaction score & the percentage of Client Retention Rate >100%