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0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Hiring for Voice Bpo UG freshers can apply International & Domestic Voice Non voice max-24k Immediate joiners only 5 days work 2 week off Cab available For more call HR Shruthi@9008812627 shruthic@thejobfactory.co.in
Posted 2 months ago
1.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greeting!!! Location: Bangalore (UK/ US Shifts) About the Role: We are hiring for a leading MNC to support UK / US customers in various Customer Support Roles. We welcome applications from both freshers and experienced professionals who bring excellent communication skills, logical thinking, and the ability to work UK / US shifts. This role is vital for delivering exceptional customer service and ensuring smooth banking operations. To Book your slots Please contact - Muskaan: 8884496984 Akash: 8884496981 Sam: 9513900440 (Whatsapp the CV if the number is busy) Key Responsibilities: Customer Assistance: Provide top-notch support to UK / US customers via phone, email, and chat. Assist with everyday banking transactions, including account queries, fund transfers, and statement requests. Resolve customer issues in a timely and efficient manner. Service Excellence: Maintain a high standard of customer service by following bank procedures and compliance requirements. Identify opportunities for process improvements to enhance customer satisfaction. Address and resolve complaints professionally, escalating issues to senior management as needed. Communication & Collaboration: Use excellent verbal and written communication skills to clearly explain processes and resolve queries. Collaborate with cross-functional teams (e.g., technical support, operations) to resolve customer issues. Provide feedback for service improvement initiatives and contribute to team discussions. Shift & Process Adherence: Work in UK shifts to ensure support coverage during peak banking hours. Adhere to internal guidelines and regulatory standards. Maintain accurate and detailed records of customer interactions for compliance and quality purposes. Education: Freshers: A relevant graduate degree is preferred. Experienced: Minimum 1-year experience in international voice customer service Skills: Excellent Communication: Both written and verbal, with a clear command of English. Logical Thinking: Ability to analyze situations and make sound decisions quickly. Customer Focus: A proactive approach to handling queries and resolving issues. Ability to work in a fast-paced environment and adapt to changing customer needs. Basic understanding of banking operations and financial products is a plus. Additional Requirements: Comfortable working in UK shifts. Strong computer literacy and experience using CRM systems will be advantageous. A commitment to continuous improvement and learning new processes. Competitive salary and benefits package. Exposure to a reputable financial institution with a dynamic work environment. Training and development opportunities to enhance your career growth. A collaborative and supportive team environment. How to Apply: We look forward to hearing from you and discussing how you can contribute to our team. Best regards, Rivera Manpower Service
Posted 2 months ago
- 5 years
2 - 3 Lacs
Visakhapatnam, Chennai, Vadodara
Work from Office
Customer Support- BPO (Voice/Non Voice)!! Fresher & Experienced with good communication skills can apply. Qualification- UG/Graduate/ Post graduate Salary- 2.40 to 4.20 CTC + Allowances Shift- Rotational Looking for Immediate joiners only
Posted 2 months ago
1 - 5 years
4 - 7 Lacs
Bengaluru
Work from Office
Warm Greetings From Rivera Manpower Services, Job Title: Practioner Banking TransactionsLocation: Bangalore (UK Shifts) About the Role: We are hiring for a leading UK bank to support UK customers in various banking transactions. We welcome applications from both freshers and experienced professionals who bring excellent communication skills, logical thinking, and the ability to work UK shifts. This role is vital for delivering exceptional customer service and ensuring smooth banking operations. Key Responsibilities: Customer Assistance: Provide top-notch support to UK banking customers via phone, email, and chat. Assist with everyday banking transactions, including account queries, fund transfers, and statement requests. Resolve customer issues in a timely and efficient manner. Service Excellence: Maintain a high standard of customer service by following bank procedures and compliance requirements. Identify opportunities for process improvements to enhance customer satisfaction. Address and resolve complaints professionally, escalating issues to senior management as needed. Communication & Collaboration: Use excellent verbal and written communication skills to clearly explain processes and resolve queries. Collaborate with cross-functional teams (e.g., technical support, operations) to resolve customer issues. Provide feedback for service improvement initiatives and contribute to team discussions. Shift & Process Adherence: Work in UK shifts to ensure support coverage during peak banking hours. Adhere to internal guidelines and regulatory standards. Maintain accurate and detailed records of customer interactions for compliance and quality purposes. Education: Freshers: A relevant graduate degree is preferred. Experienced: Minimum 1-year experience in international voice customer service Skills: Excellent Communication: Both written and verbal, with a clear command of English. Logical Thinking: Ability to analyze situations and make sound decisions quickly. Customer Focus: A proactive approach to handling queries and resolving issues. Ability to work in a fast-paced environment and adapt to changing customer needs. Basic understanding of banking operations and financial products is a plus. Additional Requirements: Comfortable working in UK shifts. Strong computer literacy and experience using CRM systems will be advantageous. A commitment to continuous improvement and learning new processes. Competitive salary and benefits package. Exposure to a reputable financial institution with a dynamic work environment. Training and development opportunities to enhance your career growth. A collaborative and supportive team environment. How to Apply: Call and book your interview slot immediately! Phone: 7829336034 / 9986267393 /9380300644 /7829336202 We look forward to hearing from you and discussing how you can contribute to our team.
Posted 2 months ago
- 4 years
2 - 4 Lacs
Chennai
Work from Office
We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through various communication channels (phone, email, chat). Identify customer needs and escalate complex issues to senior team members when necessary. Maintain records of all interactions with customers using CRM software. Meet performance targets set by the company for quality metrics such as first call resolution rate, handle time, abandon rate etc. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)
Posted 2 months ago
- 5 years
3 - 8 Lacs
Noida, Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hiring for/ Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Graduate / Undergraduate / Freshers Are Also Eligible For this Candidates should have Excellent communication skills. Sal up-to :- 9Lpa Rotational shifts , Rotational week offs, WFO ONLY Applicant should have 1 year of International BPO experience in voice Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR:-Subhana CONTACT NO:- 8527620333 Call or WhatsApp your resume for the same.
Posted 2 months ago
- 5 years
3 - 5 Lacs
Noida
Work from Office
About the Role: Were seeking a customer-focused, detail-oriented International Customer Service Representative to join our dynamic e-commerce team. In this role, youll support our global customer base by providing timely, accurate, and empathetic assistance via email, chat, and phone. You'll play a key part in maintaining high customer satisfaction and ensuring smooth order processing across multiple markets. Key Responsibilities: Handle customer inquiries, complaints, and returns across international markets Provide support through various channels (email, live chat, social media, and calls) Collaborate with logistics and warehouse teams to resolve order and delivery issues Maintain accurate records of interactions and follow up to ensure resolution Identify and report recurring issues to improve service quality Qualifications: 0-5 years experience in customer service Excellent verbal and written communication in English Comfortable working in fast-paced, multicultural environment
Posted 2 months ago
- 5 years
2 - 4 Lacs
Gandhinagar, Ahmedabad, Vadodara
Hybrid
JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- Opportunity to work from home after 6 months of working on-site. REMOTE WORK : Available after six months of on-site work, subject to performance evaluation Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow
Posted 2 months ago
1 - 6 years
2 - 3 Lacs
Hyderabad/Secunderabad
Work from Office
Greetings From Scorelabs Inc ! We are Hiring Customer Support Executive ! Email and Chat Process Rotational Shifts Rotational Week Offs 6 days working CTC - 25K Max Required Candidate profile 1 year exp in chat / email process mandatory Work @ Gachibowli English / Hindi required Pls call to Hr Meghana - 8309294728 Perks and benefits Plus other benefits as applicable Two way cab
Posted 2 months ago
- 2 years
1 - 4 Lacs
Gurugram, Raipur, Mumbai (All Areas)
Work from Office
We have.. Hindi Call Center, English Call Center, Punjabi Call Center, Bengali Call Center, Oriya Call Center, Telugu Call Center, Tamil Call Center, Malayalam Call Center, Kannada Call Center, Marathi Call Center, Haryanvi Call Center, Gujrati Call Center, Himachali Call Center, Kashmiri Call Center Salary 15k to 35 k Call 9988353971 7508062612 9988350971 WhatsApp number 9781021114 Mail Id- bps0172@gmail.com Age Limit 18 to 32
Posted 2 months ago
- 3 years
2 - 2 Lacs
Kolkata
Work from Office
Direct Walk IN MNC BPO | with min 6 months experience in BPO Good Communication Skills in Hindi & English or Oriya & English Rotational Shift CTC upto 20k Any graduate / 12th pass Call 9986807212 Required Candidate profile Direct Walk in for Freshers and Experienced Any Graduate / 12th pass Looking for immediate joiners
Posted 2 months ago
1 - 5 years
2 - 6 Lacs
Pune
Work from Office
We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Handle international customer calls, emails, and chats with a focus on providing excellent customer service. Resolve customer queries and concerns in a timely and professional manner. Work as part of a team to achieve daily targets and goals. Participate in training programs to improve communication skills and product knowledge. Maintain accurate records of all interactions with customers. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Job Code # 513
Posted 2 months ago
1 - 5 years
3 - 6 Lacs
Pune
Work from Office
We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. *******Min 1 Year International Voice/Customer Support Experience Mandatory******** Exp : 1-5 Years Language : Proficient in English (Read + Write + Speak ) Job description: Candidate must be fluent in reading, writing and speaking English. Ability to communicate effectively with End Customers, Field Technicians and Personnel from other parts of the business. Possess effective problem-solving skills and have the ability to deliver timely resolution. Candidate needs to be Customer centric and should be committed to improve Customer experience. Ability to work under pressure and handle difficult Customers. Strong listening skills, being able to listen effectively and understand customers issues. Should be open to working in Shifts, Weekends and also participate in voluntary Overtime if there is a Business need. Should be a Team Player and contribute to Teams success. Support our operations by ensuring timely and efficient inbound call management to remove customer effort and to improve customer advocacy and experience throughout the activation process Provide first call resolution to support the management of the customers complaint or escalation when required. Ensure vulnerable customer issues are identified and acted upon or escalated accordingly. Engage customers by utilizing effective questioning techniques to identify the problem Ensure all legal & regulatory obligations are adhered to Work collaboratively with various stakeholders to resolve customer complaints and track escalations To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Voice Support Pune (Job Code # 246)
Posted 2 months ago
1 - 5 years
4 - 6 Lacs
Pune
Work from Office
We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. *******Min 1 Year International Voice/Customer Support Experience Mandatory******** Exp : 1-5 Years Language : Proficient in English (Read + Write + Speak ) Job description: Candidate must be fluent in reading, writing and speaking English. Ability to communicate effectively with End Customers, Field Technicians and Personnel from other parts of the business. Possess effective problem-solving skills and have the ability to deliver timely resolution. Candidate needs to be Customer centric and should be committed to improve Customer experience. Ability to work under pressure and handle difficult Customers. Strong listening skills, being able to listen effectively and understand customers issues. Should be open to working in Shifts, Weekends and also participate in voluntary Overtime if there is a Business need. Should be a Team Player and contribute to Teams success. Support our operations by ensuring timely and efficient inbound call management to remove customer effort and to improve customer advocacy and experience throughout the activation process Provide first call resolution to support the management of the customers complaint or escalation when required. Ensure vulnerable customer issues are identified and acted upon or escalated accordingly. Engage customers by utilizing effective questioning techniques to identify the problem Ensure all legal & regulatory obligations are adhered to Work collaboratively with various stakeholders to resolve customer complaints and track escalations To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Job Code # 246
Posted 2 months ago
1 - 4 years
3 - 6 Lacs
Pune
Work from Office
We Are Hiring For Leading ITES MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. *******Min 1 Year International Voice/Customer Support Experience Mandatory******** Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide customer support to international clients through phone calls, emails, or chats. Handle customer inquiries, resolve issues, and provide solutions in a timely manner. Maintain accurate records of customer interactions using CRM software. Collaborate with team members to achieve sales targets and improve process efficiency. Stay updated on product knowledge and company policies. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Job Code # 513
Posted 2 months ago
- 5 years
1 - 6 Lacs
Noida, Gurgaon/Gurugram, Delhi / NCR
Work from Office
Looking out for Immediate joining candidates with Excellent communication skills Job Location - Gurgaon & Noida Work from the office only Salary- 25k to 45k Day Shift / Rotational Shift Cab Facility in International BPO and Domestic Night Shift Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Anjali - 8290468925 HR Garima - 8360251609
Posted 2 months ago
1 - 6 years
1 - 6 Lacs
Noida, New Delhi, Gurgaon/Gurugram
Work from Office
Looking out for Immediate joining candidates with Excellent communication skills Job Location - Gurgaon & Noida Work from the office only Salary- 25k to 45k Day Shift / Rotational Shift Cab Facility in International BPO and Domestic Night Shift Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Anjali - 8290468925 HR Garima - 8360251609
Posted 2 months ago
- 5 years
1 - 6 Lacs
Noida, Gurgaon/Gurugram, Delhi / NCR
Work from Office
Looking out for Immediate joining candidates with Excellent communication skills Job Location - Gurgaon & Noida Work from the office only Salary- 25k to 45k Day Shift / Rotational Shift Cab Facility in International BPO and Domestic Night Shift Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Anjali - 8290468925 HR Garima - 8360251609
Posted 2 months ago
- 4 years
2 - 4 Lacs
Chennai
Work from Office
We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through various communication channels (phone, email, chat). Identify customer needs and escalate complex issues to senior team members when necessary. Maintain records of all interactions with customers using CRM software. Meet performance targets set by the company for quality metrics such as first call resolution rate, handle time, abandon rate etc. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)
Posted 2 months ago
1 - 5 years
2 - 3 Lacs
Chennai
Work from Office
We Are Hiring Freshers For Customer Support Role With Leading ITES Company. ( Immediate Joining). Apply Through Naukri and We Shall Call Back the Relevant Profiles. Job Location : Chennai Please Apply through Naukri, we Shall Call Back Relevant Profiles Roles and Responsibilities Handle customer queries via Call Provide excellent communication skills to resolve customer issues efficiently. Work on international non-voice processes for US clients. Meet performance targets set by the company. Collaborate with team members to achieve common goals. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)
Posted 2 months ago
- 5 years
3 - 4 Lacs
Guwahati, Shillong, Dimapur
Work from Office
English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Apply with your resume you will get call from HR. Required Candidate profile Candidate will get flight ticket and 5 days accommodation from Company side for relocation and 20000 relocation bonus Cab facility+subsidize meal facility+incentives+night shift allowance Perks and benefits Night Allowance, PF, ESIC, 24 days paid leave
Posted 2 months ago
- 5 years
3 - 4 Lacs
Nagpur, Jaipur, Raipur
Work from Office
English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Interview will be Online, Apply with your resume,you will get call from HR. Required Candidate profile Candidate will get flight ticket and 5 days accommodation from Company side for relocation Night Cab
Posted 2 months ago
- 5 years
3 - 4 Lacs
Visakhapatnam, Mangaluru, Bengaluru
Work from Office
English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Apply with your resume ,you will get call from HR. Required Candidate profile Candidate will get flight ticket and 5 days accommodation from Company side for relocation Cab facility+subsidize meal facility+incentives+night shift allowance Perks and benefits Night Allowance, PF, ESIC, 24 days paid leave
Posted 2 months ago
- 5 years
3 - 4 Lacs
Bhubaneswar, Kolkata, Ranchi
Work from Office
English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Apply with your resume or whatsApp resume on 9924675389,you will get call from HR. Required Candidate profile Candidate will get flight ticket and 5 days accommodation from Company side for relocation Cab facility+subsidize meal facility+incentives+night shift allowance Perks and benefits Night Allowance, PF, ESIC, 24 days paid leave
Posted 2 months ago
1 - 6 years
4 - 4 Lacs
Thane, Dombivli, Mumbai (All Areas)
Work from Office
Designation :Deputy Manger Voice Payroll-Bank payroll Job Location-Jui Nagar/Thane/Andheri Process-Inbound/Outbound Salary-Upto 4.5 Lakh (Depending On Interview) Day Shift Work From Office Call 9137797705 Isha email-hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Forex inb, Nri outb 24*7 for males and females will work upto 7.30pm only Graduate with at least 4/5 coms + exp in ceo level escalations or Nri Sales or premium rm is a must 2 rotational offs given Perks and benefits Medical Allowance + Performance based Incentives
Posted 2 months ago
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