2608 Uk Process Jobs - Page 49

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Maria - 9986584828 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Banking Support Designation : Process Associate Responsibilities: Dealing with customer day to day banking issues, Salary : Fresher 4.25lpa and exp 5.75 lpa Experience: Fresher or Experience in International voice is mandatory Qualification: Only Graduates/ no be and btech. Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, Maria 99865 84828 Rivera Manpower Services.

Role & responsibilities Wipro Hiring for HRO profile in Gurugram and Noida location. Wherein Graduate Fresher and Experienced can apply. Preferred candidate profile Grad Fresher and Exp. Final Year Result Awaited can also apply Need Good Communication-skills Perks and Benefits- Salary- 22k to 27k+ 8 to10k Incentives Both side cabs Sat and Sun Fixed Offs Opportunity to make career in HR Domain Click on "Apply NOW"

Warm Greetings from Rivera Manpower Services, Hiring: International Voice Customer Service | CTC Up to 6.5 LPA | Immediate Joiners Location: Bangalore Shift: US Rotational Shifts Work Mode: Work from Office Joiners: Immediate Joiners Only Job Type: Full-Time Job Description: We are hiring Customer Service Executives for an International Voice Process with one of the leading global service providers. This is a voice-based customer support role for experienced professionals with excellent communication skills and the ability to handle queries in a high-paced environment. Eligibility Criteria: Education: Graduate / Undergraduate Experience: Minimum 1 year of international voice process experience (mandatory) Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Willingness to work in US rotational shifts Immediate joiners only Role & Responsibilities: Handle inbound/outbound international customer calls Resolve queries efficiently and ensure customer satisfaction Adhere to SLA, quality, and compliance standards Update CRM systems with accurate interaction records Collaborate with internal teams for escalations and solutions Call to Apply / Book Your Interview Slot: DHARSHAN - 7996002799 (Whatsapp teh cv if number is busy) Grab this opportunity to work with a global brand and grow your career in international customer service!

Firstsource is looking for enthusiastic and customer-focused professionals to join our International Voice Process team. If you are fluent in English, passionate about delivering exceptional service, and ready to work in a dynamic BPO environment, we want to hear from you! Role & responsibilities: Handle inbound and outbound customer calls for international clients (e.g., US/UK process) Resolve queries related to billing, products, services, Maintain a high level of professionalism and empathy during all customer interactions Document call information and update systems accurately Follow company procedures and comply with data privacy regulations Preferred candidate profile: Requirements: Education: Graduates and undergraduates (with minimum 6 months of BPO experience) are welcome B.Sc / B.Tech / B.E / Postgraduates are not eligible as freshers Candidates from B.Sc / B.Tech / B.E / Postgraduate backgrounds must have a minimum of 1 year of experience in a customer support role Skills: Excellent spoken English with a neutral/global accent Strong interpersonal and listening skills Basic computer proficiency and ability to multitask Customer-focused mindset with problem-solving ability Work Schedule: UK Rotational shifts including night shifts (based on international process) 5 days working with 2 rotational weekly offs Work from Office (No WFH option) One way free cab facility( perks) If you are interested please share your resume or contact: HR- Kanak Kumari Phone- 6361345172 or mail to kanak.kumari@firstsource.com Walkin Details: FIRSTSOURCE SOLUTIONS LTD. HR - *Kanak* phone- 6361345172 3rd floor, Block - Dragon Fly (Last Block). *Brigade Tech Gardens.* Kundalahalli, Brookefields Green Avenue, Kundalahalli, ITPL Main Rd, Phase 2, Brookefield, Bengaluru, Karnataka 560037. Please mention below details on the CV before submitting. HR - *Kanak* *Carry one of the original id proof hard copy along with you.* * Brigade Tech Gardens 1800 102 0115 https://maps.app.goo.gl/LfMaKY839v2e9S1AA Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Job Title: Non-Voice Process Associate (UK Shift) Location: 3rd Floor, Dragonfly Building, Brigade Tech Gardens, ITPL Main Road, Brookfield, Bangalore Shift Timings: UK Shift (5:30 PM 2:30 AM IST) Working Days: 5 Days a Week (2 Rotational Offs) Eligibility Criteria: Minimum qualification: 10th Grade Passed (B.Tech graduates, and Post Graduate freshers are excluded) Excellent written communication skills in English Basic computer proficiency (MS Office, Internet, Email) Ability to work in a fast-paced environment Prior experience in a non-voice process is preferred but not mandatory Key Responsibilities: Handle customer inquiries and provide assistance via email or chat Process and update customer information accurately Ensure timely resolution of customer issues Maintain a high level of professionalism and customer service Compensation & Benefits: Competitive salary with unlimited performance-based incentives One-way cab facility provided Comprehensive health insurance Paid time off and holiday benefits Opportunities for career growth and development Interview Process : HR Round : Screening and discussion of job role and responsibilities. Assessment Test and Live Chat Round : Evaluation of skills related to customer support and technical troubleshooting. Operations Round : Final round to assess operational knowledge and practical skills. How to Apply : Interested candidates can contact HR, Zulfi , on 9945093145 . Please send your updated resumes to Zulfi.Bmm@firstsource.com. Shortlisted candidates will hear from us as quickly as possible. We look forward to receiving your applications and potentially having you join our dynamic team! Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses

Hiring for UK process non voice process Graduate and under graduate can apply Excellent communication Skill Fresher and Experience both can apply Typing speed 25 words in min Both side cab facilities Contact - Yash- 7454978934 Required Candidate profile Respond to customer inquiries via chat (non-voice) Resolve issues with clear, concise, and grammatically sound written communication Maintain high-quality service standards with timely responses

International Voice Process Experience - Min. 6 months exp. In International Voice Process CTC-Up to 4.92+Bonus Location -Pune No Relocations Night Shifts WFO-5 Days Working Excellent Communication HR Anugrah: 7737536478 / genesisanugrah@gmail.com Required Candidate profile The candidate must have at least 6 months of experience in International Voice Process. Should have good communication. Semi-Voice exp. can also apply. No Relocation outside of Maharashtra. Perks and benefits Both Side Cabs Salary+Loyalty bonus

Customer Support Executive - International Voice Process . Job Summary: We are seeking dynamic and customer-focused individuals to join our International Voice Process team. The role involves handling inbound and/or outbound calls for international clients, resolving queries, providing product/service information, and ensuring a high level of customer satisfaction. Mandatory Points Bachelors degree preferred For " freshers " & for " experience " under graduation can also apply . Flexible with night shifts Experience only in International voice process is eligible "EXCELLENT" Communication Required Key Responsibilities: Handle customer queries via phone calls in a professional manner. Provide accurate, valid, and complete information by using the right methods/tools. Resolve customer complaints promptly and ensure customer satisfaction. Document all call information according to standard operating procedures. Follow communication scripts, policies, and procedures. Meet personal/team qualitative and quantitative targets. Escalate unresolved issues to the appropriate internal teams. Requirements: Excellent verbal communication skills in English (mandatory). Minimum [6 months/1 year] of experience in an international voice process (preferred but not mandatory). Strong listening, problem-solving, and customer service skills. Ability to work in a fast-paced environment and meet targets. Willingness to work in night shifts and rotational shifts. Basic computer literacy MS Office, typing skills, CRM tools. Preferred Skills: Familiarity with CRM systems and practices. Sales or upselling experience (for sales process). Technical support knowledge (for tech support process). Benefits: Attractive salary with performance-based incentives. Transport facility (pickup and drop). Night shift allowance. Medical insurance. Opportunity for growth and career advancement. Interview Round: 1st round - versant test 2nd round - CD Round 3rd round - OPS Round ( all virtual mode ) Interested Candidate can send there 'RESUME' in this below mention mail nischitha_a@trigent.com Or can also contact us on 6366478114

Hiring For United Airlines !! Back office !! 21 k CTC !! Grad !! GGN EXCELLENT COMMAND ON ENGLISH LANGUAGE REQUIRED Loc : GGN Shift: 24*7 Salary upto 21 k CTC , 17 k in hand Fresher Can apply 9813027543 , 7015181230 Required Candidate profile Need immediate joiners Excellent communication skills Graduation is mandatory 8810300661 , 8287745053 , 9911567769

Full Time position Location : In office Roles & Responsibility : • Recording customer information accurately • Establish a good working relationship with Sales/operations team in process customer sales orders and ensure effective communication. • Providing efficient and accurate administration support to the Sales and operations team(such as input engineer timesheet information on a weekly basis and process engineer expenses) • Supporting the sales teams of any updates of sales orders. • Pro-active management of open work orders service and callouts • Ensure that all necessary information is accurately recorded in the relevant systems • Communicating with various departments including Sales and Assessors • Pro-active management of open work orders service and callouts • Ensure own email inboxes and teams shared inbox are managed effectively • Ensure portals are updated and responded to within the agreed SLA • Working to KPI's and SLA's. • Dispute resolution, price and contract queries. Years of experience • 2 - 6 years of experience in customer service operation process Educational Qualification • A graduate in any discipline Shift Timings : • 2 p.m. to 11 p.m Skill sets required : Mandatory • Have exceptional customer service skills • Excellent communication (verbal and written ) and team working skills • Good Attention to detail • High level MS Office knowledge skills • Be proactive and ability to grasp new processes Preferable • Possess previous customer service experience , ideally from service/engineering background • Be experienced in working with customer disputes

Chat Sales Representative is responsible for providing excellent customer service and driving sales via live chat and messaging platforms. This role involves understanding customer needs, answering inquiries, recommending our services, and converting chats into successful sales opportunities. Key Responsibilities : Engage customers in real-time through chat to understand their needs and provide tailored product recommendations. Respond promptly to inbound sales inquiries and follow up with potential leads. Upsell and cross-sell products based on customer interest and behavior. Achieve or exceed daily, weekly, and monthly sales targets. Maintain product knowledge to offer accurate information and advice. Handle multiple chats simultaneously while maintaining high service quality. Update CRM systems with lead and sales information. Collaborate with sales, marketing, and customer support teams to optimize chat strategies. Resolve basic customer service issues or escalate complex ones to the relevant department. Requirements & Qualifications : High school diploma or equivalent; Bachelor's degree in marketing, business, or related field is a plus. Previous experience in sales, especially in chat or digital channels, is highly preferred. Excellent written communication skills with a persuasive tone. Strong interpersonal and problem-solving abilities. Comfortable working in a fast-paced, KPI-driven environment. Familiarity with chat platforms, CRM tools, and e-commerce platforms. Skills : Strong typing speed and accuracy. Sales-oriented mindset. Multitasking and time management. Product knowledge. Customer-centric approach. Tech-savviness and adaptability. KPIs (Key Performance Indicators): Chat-to-sale conversion rate. Average response time. Customer satisfaction score (CSAT). Sales revenue generated through chat. Number of chats handled per shift. Benefits: 5-day Work Week Attractive compensation package Opportunities for career growth in international customer support. Performance Bonus

* Manage inbound queries and resolving their issues * Provide assistance through chat and voice support * Ensure timely resolution and follow-up of customer concerns Salary - 32k CTC + Huge Inc. To Apply Contact Muskan - 7303558869 (Call/Whatsapp) Required Candidate profile * Graduate fresher can also apply * UG with min 6 months of International BPO Exp * Excellent English communication skills required. * Comfortable with Rotational shift and Night shifts. Perks and benefits Over Time Cab facility Retention Bonus of 60k

Analyst / Senior Analyst Insurance Domain Job Overview: We are looking for a person who has possesses deep expertise in the insurance industry, including premium, claims, reserves, and treaty types, etc . Experienced in broker operations, especially Lloyd's market processes, softwares and regulatory reporting (UK focus). Key Responsibilities - Vednor Onboarding - Due Diligence - Document Indexing & Management - Sanction Screening - Compliance checks - Premium Bordereaux Processing - Knowledge of insurance systems like Acturis, Applied Epic/Eclipse will be added advantage - Experience in the insurance sector, preferably with brokers or MGAs, will be an added advantage - Familiarity with Lloyds systems integration (XIS, XCS, ICOS/IPOS) is a plus - Updating the process documents - Providing supporting documents during various internal/external audits - Advance excel knowledge Must haves: 2+ Years of experience with Insurance Domain. Experience with Insurance client is a must preferably UK or US. Strong communication skills (both written and verbal). Familiarity with MS Outlook and MS Office. Excellent MS Excel skills. Recent insurance experience is must. Knowledge of Lloyds concepts, and report is must from Manager and above position. Knowledge of broker business specifically IBA is added advantage till Deputy Manager position and must from Manager and above position. Qualifications: Graduate What We Offer Joining QX Global Group means becoming part of a creative team where you can personally grow and contribute to our collective goals. We offer competitive salaries, comprehensive benefits, and a supportive environment that values work-life balance. Work Model Location: Vadodara Model: WFO Shift Timings: Indian Shift (9.5 hours)

* Manage inbound queries related to Hotel bookings, cancellations, reschedules, and stay related issues * Ensure timely resolution of customer concern. Perks & Benefits: Salary - 38k CTC + Inc + $150 Bonus Both Side Cabs + Meal Location: Gurgaon Required Candidate profile > Grad Freshers and UG Experienced can apply > Excellent English comm skills req > Salary upto 34K In hand and upto 10K Incentives + 150$ Of Travel Incentives HR Jiya - 9315779945 (Call/Whatsapp) Perks and benefits 10K Incentives + 150$ of TA + IJP in 6 Months

Hiring for Sr. Advisors- Credit Card Support in Gurgaon Role & Responsibilities: *Step into the world of credit intelligence *Support US customers with credit & tech concerns *Blend empathy with accuracy *Your gateway to a trusted fintech brand! Required Candidate profile Eligibility: > Grad Freshers and UG Experienced can apply > Salary upto 29K In hand and Unlimited Incentives For More Info Call HR Shila - 9311974917 (Call/Whatsapp)

Hiring for Ad*be- Customer/ Technical Support Profile: - *Join Adobe’s Tech Support team *Assist global users with Adobe product issues *Troubleshoot software & licensing queries *Rotational shifts | WFO *Chance to Level up your IT support career! Required Candidate profile Eligibility: 1.Strong English & tech skills required 2. Knowledge of hardware would be preferred. *Salary- Upto 33K+ Lucrative Incentives* HR Yug- 8448410307 (Call/WhatsApp)

Qualifications - External Should have passed Any graduation/Postgraduation. Previous experience of working (2+ years) in a Customer Service environment and/or supporting customers in financial difficulty. Excellent communication/skills both conversational and written (E) Ability to work using a variety of systems on a computer (E ) Ability to organize work independently and as part of a team (E ) Positive attitude demonstrating teamwork and cooperation towards the achievement of operational goals and addressing barriers to exceptional customer service(E ) Previous experience of working in a Customer Service environment and/or supporting customers in financial difficulty (D). Deal with an array of complex delinquency situations, employing effective decision-making skills and knowledge when applying resolution tools that best meets the needs of the customer needs (E) Empathetic approach with ability to build rapport and engender trust. Committed and enthusiastic to an ever-changing environment to take responsibility for own development, seeking regular feedback and challenging yourself to improve. Flexible on Shifts/Week off & Hybrid working €

Experience in handling a sales team is mandatory. This position is for a FORTUNE 100 Client based in NOIDA. Excellent English written and oral communications skills are a must. The challenge: This position will have the responsibility for the 24x7 delivery of support services of Adobe's largest and most strategic enterprise customers. Leading a team of approximately ~12-18 Technical Support specialists, this position has responsibility to ensure each team member is effectively trained and equipped to resolve technical incidents for Adobe product offerings. This includes building a team culture of service excellence, technical credibility, and efficient problem resolution to address customer concerns. What you'll do 1. Lead and manage the Enterprise support team to build and promote a culture of service excellence. 2. Work with Adobe support managers & leaders to benchmark, identify, implement, and measure support as well as business-related metrics. 3. Manage your teams performance to ensure all KPIs and service level agreements are met. 4. People management, including hiring, goal-setting mentoring, and progressive discipline. 5. Ensure effective workforce planning, skills, and resources to enable support of expected customer needs and call volumes. 6. Where necessary, lead and engage cross-functional teams, domestically and/or regionally, to share and engage technical expertise and experience to support the timely delivery of business and customer needs. 7. Build strong technical expertise and capability within the team. 8. Develop and deliver key initiatives to improve business processes and customer service delivery 9. Assist in the development and implementation of strategic plans initiatives and direction 10. Lead the engagement of all parties necessary to ensure the timely management, communication and address of Customer concerns, escalations and issues 11. Participate in departmental projects and deployments of new products and services pre and post-launch 12. Act as liaison between technical support team, cross-functional departments and engineering staff 13. Act as the customers advocate in working with Engineering and Product Management on supportability of product and the customers experience of using Adobe products 14. What you need to succeed 15. At least 5 years+ experience leading a 24/7 team with exposure to enterprise segments in customer care or logistics 16. Deep knowledge of services operations, including benchmark measures for success 17. Ability to lead by influence and work effectively in highly matrixed organizations 18. Ability to think strategically, as well as tactically, and to exercise sound judgment in priority/goal setting 19. Strong knowledge and experience with industry best practice multi-channel contact center tools (CRM, CTI, Knowledge Management) and processes 20. Proven ability leading and building high-performing teams focused on continual improvement, process development, communication and knowledge sharing 21. Ability to develop and mentor a customer service organization that can empathize with customers and convey confidence Experience in a customer environment is preferred

SUMMARY Opening for International Customer support voice role in a top leading MNC Pune!!! About The Client- Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services. Job Description - Graduate, Undergraduate with min 6 months and above exp can apply Work Timing - Night shift Mode - Work From Office Job Location - Pune Eligibility - Excellent in English Communication is must. Nature - Contract 4-6 months (While this is a Contract role, the possibility of On-boarding on Client payroll may happen in case of exceptional performance and a business need at our Clients end) Requirements Need Excellent Communication skills. Good Knowledge in Customer Handling. Candidate needs to be ok with rotational shift & Night Shift. Immediate joiner would be preferred. Exp Salary- CTC 40000 upto monthly + Other. (depends on last CTC and experience) Shift - Night Shift Notice period: Immediate joiners or max 15 days notice. Qualification - Graduate/ Undergraduate with min 6 months and above exp can apply Experience: 06 months to 5 years experience in Customer Support,Technical support, BPO, International Voice process, Voice process, Inbound, KPO, Outbound process, Us Process / UK process/ Australian process etc can apply. Benefits Laptop and other assets will be provided by company P.F+ E.S.I + Others facility. Company will give both way cab facility.

* Candidate should be residing in Ahmedabad * Candidate should be fluent in English * Comfortable with rotational/Night shifts * Freshers can apply * Bcom/BA graduates preferred * Should be ready for a walk-in Interview Connect on : 8690111447

Greetings from Origin Recruiters We are Hiring for US Voice Process- Noida *Handle healthcare queries with care via calls *Assist US members with claims, benefits & billing *Build a career in global healthcare support! *Rotational shifts | WFO Required Candidate profile Note:- > Strong English & empathy required > Undergraduates and Graduates are welcome to apply > Salary- Upto 40K CTC+Incntvs+ Both Side cabs+ Meals HR Sneha- 9599854627 (Call/WhatsApp)

We are Hiring Customer Care Associate (International Voice) Minimum 1+ Year of experience in any International voice process Required Work Location : Manyata Tech Park, Bangalore Shift : Night Shift Salary : Upto 5 LPA + Shift allowances Qualification : Any Degree

CUSTOMER SUPPORT ROLE FOR INTERNATIONAL PROCESS, KAJAL - 8860800235 GRAD/UG/ FRESHER/ EXPERIENCE PROCESS - TRAVEL/E-COMMERCE/BANKING SALARY MAX UPTO 38000 INHAND LOCATION - GURGAON WFO, 5 DAYS WORKING, 24*7 SHIFTS CABS + INCENTIVES IMMEDIATE JOINERS

We are hiring Technical Support Executives for international voice process (UK shift). Candidates must have excellent communication skills in English with prior experience in international technical/customer support voice processes min. 1 years. Required Candidate profile 12th Pass required Excellent verbal communication skills in English Experience in international voice processes Preferred experience in technical voice support Ability to work in UK shift timings

Hiring for International Voice process Freshers package : 3.5 LPA Experience in Customer support :4.2 LPA SKILLS SET : VOICE process GRADUATION /Undergraduates ELIGIBILITY SCORE : 60 EXP : 1 YR IN Customer support 3 months contract ( 30 k Bonus for candidates who are joining on a Contract basis)* Excellent Communication Skills ROTATIONAL Shifts ( 5 DAYS WORK,2 WEEK OFF) S HIFT START AT 5:30 PM ( one WAY CAB ) ROUNDS OF INTERVIEW : # ASSESSMENT ( virtual ) # VERSANT Test (walk in) # OPS Round (walk in) Location : Hi tech city ,Hyderabad IF Anyone Interested can Drop ,resume to my Whatsaap : 8125336049 Teena Recruiter