2608 Uk Process Jobs - Page 48

Role & responsibilities MOL and Live Chat Process The process involves addressing end to end inquiries related to Members (Health insurance) preauthorization, policy servicing, claim assessment, complaints, and any other policy and claimsrelated queries through Live chat or email. These professionals are required to have a complete understanding of all the products/services portfolio to aid in responding to queries. Job Description • Seeking bright, articulate, detail-oriented candidates with a desire to help us exceed our customers expectations. Our Member Online and Live Chat team plays a critical role in delighting our customers through delivering timely, accurate, and professional service via email and Live Chat. • Need to a have deep understanding of health insurance policies, procedures, and claim processing to provide accurate and timely assistance to members. • Understanding of the life cycle of the AXA Health insurance claims life cycle from Policy Servicing, Underwriting, Pre-authorization, Assessment, Complaints. Provider sourcing etc., • Collaboration with internal teams will be essential to resolve complex member issues and will be expected to escalate cases when necessary to ensure timely resolution. • Require accurately documenting member interactions and information for tracking and reporting purposes. • Create a Complaint log where the member expresses dissatisfaction regarding the services. • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. • Ensure compliance with company policies, procedures, and regulatory requirements while assisting members with their inquiries. • Stay always updated with companys new product/services and policies. • Meeting individual and team-based productivity targets, including the handling of a minimum of 2 concurrent chats while maintaining high-quality service. • Achieving and maintaining a customer satisfaction rating of 95+ • Meeting response time targets for live chat and email inquiries, with an average response time of 2 mins or less for live chat and less than 24 hours for emails. • Demonstrate a customer-centric approach by maintaining a positive and professional demeanor during all customer interactions. Preferred candidate profile Graduate / post-graduate degree. • Typing Proficiency: 40-60 wpm. • Excellent communication skills with a strong command of written language as this process requires interaction with UK Customers (Communicate professionally, use proper grammar, punctuation, and spelling in complete) • Competent in MS office and web browser environments. • Work in rotational shifts between 07:30 AM to 1:30 AM (IST), Monday to Sunday. • Weekly off - 2 days

Urgent Hiring For US/ UK / LATAM Process Experience in PPC/ Meta Flight / Hotels/Cruise /Spanish Salary upto 50k Location -Gurugram Drop Your CV 7011890554

Hiring for health care process for senior customer care, inbound process, for senior customer care, voice process. salary:- 6.75 ctc and incentives if interested call airman- 895192041 or parathiba- 9035066285 for more details -meet@izeemanpower.com

Hiring for customer support, Technical support for voice/ chat/email for international BPO Work from office salary 27 K to 35K CTC shift: Rotational Unlimited Incentives & perks Excellent English Call @ 7470918234 Nancy Regards 7470918234 Nancy

MINIMUM QUALIFICATION Bachelor's degree in a related field is preferred. Any certification in consultative selling or sales SKILLS Exceptional verbal and written communication skills. Strong interpersonal and relationship-building skills. Adept at using virtual communication tools, including email and phone. Detail-oriented with excellent organizational skills. Ability to work independently and as part of a team. RELEVANT EXPERIENCE 2 plus years of relevant experience. Prior experience in student, admissions, or educational counselling is an advantage. Experience with Canadian institutes / immigration will be preferred. Familiarity with customer relationship management (CRM) - salesforce system is a plus. Proven customer service skills and an excellent communicator. Outstanding administrative and organization skills, ability to deliver against several priorities. Excellent presentation skills, with accuracy, attention to detail and a methodical approach PRINCIPAL RESPONSIBILITIES Student Outreach: Reach out to prospective students who have submitted inquiries online, using phone or email communication channels primarily. Information Dissemination: Provide detailed information about academic programs, admission requirements, and scholarship opportunities to potential students. Admissions Guidance: Assist prospective students in understanding the admissions process, including application submission, document requirements, and deadlines. Needs Assessment: Conduct needs assessments to identify the academic and career goals of each student and guide them in selecting programs that align with their objectives. Virtual Advising: Conduct one-on-one advising sessions with students to address questions, concerns, and provide guidance on academic and career planning. Sales Targets: Achieve monthly, quarterly, and annual deposit, and enrolment targets to contribute to the institution's growth. Key Performance Indicators (KPIs): Monitor and achieve KPIs, including conversion rates, application submission rates, student engagement rates (such as number of calls, and average response time), and enrolment frates. Follow-up and Relationship Building: Maintain regular contact with prospective students to build strong, supportive relationships and encourage their continued interest in our program by following set profiling techniques and processes. Record Keeping: Maintain accurate and up-to-date records of student interactions and inquiries within the institute's CRM system. Collaboration: Collaborate with the other teams as instructed by leaders to coordinate information sessions, virtual open houses, and other events. Compliance: Ensure that all advising activities adhere to institutional policies, industry regulations, and ethical standards Please call me between 11 and 6 p.m. on 7013876113 HR Razvi Note: Calls will be answered only from given time Monday through Friday.

**"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Job Details: 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must call Ambika on 9110654787 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must call Ambika on 9110654787 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must call Ambika on 9110654787 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must call Ambika on 9110654787 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must call Ambika on 9110654787 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

* Handle customer queries * Deliver timely and accurate resolutions via calls and chat * Maintain customer satisfaction and adhere to quality standards Salary upto 4.25 LPA + Incentives NO WORK FROM HOME AVAILABLE Required Candidate profile * Grad Freshers and UG with min 6 months of experienced candidates can apply * Excellent communication skills required To Apply Contact Shreya - 7011964232 (Call/Whatsapp) Perks and benefits 5 Days Working Both Side Cabs US Rotational shifts

**"JobShop: Your Source for Premier Call Center Careers!"** - Are you seeking a new challenge in the call center industry? JobShop offers a range of opportunities for experienced candidates, including international voice process, domestic voice process, and non-voice roles. - Work with the best companies in Bangalore and enjoy great benefits, competitive pay, and career advancement. Apply now to unlock your potential! Job Details: 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Urgent Hiring For US Collection Sales Process Experience in Customer Service , Sales Collection Can be 3rd Party / 1st Party Collection UK/US Collection Location- Noida Salary - 40k ctc Drop Your CV 7011890554

Greeting From The Job Factory....! Golden opportunity for freshers and experience For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Excellent communication is Required !!! Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in

Job description **"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: Process: International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) For More Details Call HR Medwin-6360064569 or 9964080000 or visit jobshop.ai to explore other open positions with us

Join the customer support team for one of the UK’s largest online warehouse and retail chains. Your role will involve handling inbound customer calls related to orders, deliveries, returns, product inquiries, and issue resolution. Viraj @8294897343 Required Candidate profile Excellent communication skills (verbal)in English. Strong problem-solving and decision-making abilities. Customer-centric mindset with a positive attitude. 12th and above Min 1 year int voice exp Perks and benefits Both side cab IJP Incentives

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 18k -45k 5 Days Working Rotational Shift Immediate Joiners Location - Gurgaon & Noida Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 Nashrah - 7856082868 HR Anjali - 8290468925

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 18k -45k 5 Days Working Rotational Shift Immediate Joiners Location - Gurgaon & Noida Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 Nashrah - 7856082868 HR Anjali - 8290468925

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 18k -45k 5 Days Working Rotational Shift Immediate Joiners Location - Gurgaon & Noida Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp Call & WhatsApp HR Anjali - 8290468925 HR Garima - 8360251609 Nashrah - 7856082868

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 18k -45k 5 Days Working Rotational Shift Immediate Joiners Location - Gurgaon & Noida Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp Nashrah - 7856082868 HR Anjali - 8290468925 HR Garima - 8360251609

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING MNCs Candidates residing in Pune and Bangalore may apply for the same & outstation candidates need to relocate to Pune/Bengaluru . NOTE:- NEED IMMEDIATE JOINERS ONLY NEED EXCELLENT ENGLISH COMMUNICATION ANY ENGLISH COMMUNICATION COURSE FOR FRESHER'S WOULD BE PREFFERED FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description Location :- Hinjewadi Phase - 2, Electronic City Process -- INTERNATIONAL Customer Support Voice Eligibility:- Graduates Freshers and Exp both can apply Salary :- Rs 4.5 LPA to 6.50 LPA Working Days : -5 days working with Cab facility . ## FRESHERS ELIGIBLE -- SALARY -- Rs 2.77 to 3 LPA ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Yagvanshi -- 9821182648 Vanshika- 9628373762 Areesha- 9628373763 Divya -- 9821182650 Laiba --9654201996 Siya -- 7565006262 KVC CONSULTANTS LTD NO PLACEMENT CHARGES

Hiring for International Voice Process for multiple companies CCE/Sales/Collection Min 1 Year of International calling experience of same domain with Excellent Spoken English Budget: Up to 5 LPA Location: Gurgaon & Noida Call: 7927304532/9560292948

We are hiring Customer Service and Telesales Executives for UK Inbound Voice Process! Job Role - Customer Service and Sales Salary - 30% hike on last documented experience till 5LPA. For freshers, 20k NTH. Working Days - 5 working days with 2 rotational week offs. Faicilities - Huge incentives, free cab facility and accelerated growth path Please share your CV at 9748011777 (Malhar Ghoshal)

Warm Greetings from Rivera Manpower Services, Hiring: International Voice Customer Service | CTC Up to 5.7 LPA | Immediate Joiners Location: Bangalore Shift: US Rotational Shifts Work Mode: Work from Office Joiners: Immediate Joiners Only Job Type: Full-Time Job Description: We are hiring Customer Service Executives for an International Voice Process with one of the leading global service providers. This is a voice-based customer support role for experienced professionals with excellent communication skills and the ability to handle queries in a high-paced environment. Eligibility Criteria: Education: Graduate / Undergraduate Experience: Minimum 1 year of international voice process experience (mandatory) Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Willingness to work in US rotational shifts Immediate joiners only Role & Responsibilities: Handle inbound/outbound international customer calls Resolve queries efficiently and ensure customer satisfaction Adhere to SLA, quality, and compliance standards Update CRM systems with accurate interaction records Collaborate with internal teams for escalations and solutions Call to Apply / Book Your Interview Slot: RINKY- 7996180830 (Whatsapp teh cv if number is busy) Grab this opportunity to work with a global brand and grow your career in international customer service!

Hiring For IGT Travel Voice Process. Where in you have to give Customer Services Vie the Calls. Job Details- Position: CSE - Qualification: UG/Graduate - Experience: 6 Months Min is Mus, 30K In - hand, upto 20K INC - Fresher - Only Graduate with salary of 26K, INC - Location : Work from Office GGN Sector 21- Both Side Cab Facilities/ Noida Sector 62 - Working Days: 5 days, Fix Week- end offs, Fix Night Shift - Rounds: HR, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/7042823679-Sonali https://web.whatsapp.com/8700056965 - Yashika https://web.whatsapp.com/9557020534 - Deepika

Warm Greetings from Rivera Manpower Services, Hiring: International Voice Customer Service | CTC Up to 6.5 LPA | Immediate Joiners Location: Bangalore Shift: US Rotational Shifts Work Mode: Work from Office Call to Apply / Book Your Interview Slot: JOY - 7996004799 (Whatsapp the cv if number is busy) Joiners: Immediate Joiners Only Job Type: Full-Time Job Description: We are hiring Customer Service Executives for an International Voice Process with one of the leading global service providers. This is a voice-based customer support role for experienced professionals with excellent communication skills and the ability to handle queries in a high-paced environment. Eligibility Criteria: Education: Graduate / Undergraduate Experience: Minimum 1 year of international voice process experience (mandatory) Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Willingness to work in US rotational shifts Immediate joiners only Role & Responsibilities: Handle inbound/outbound international customer calls Resolve queries efficiently and ensure customer satisfaction Adhere to SLA, quality, and compliance standards Update CRM systems with accurate interaction records Collaborate with internal teams for escalations and solutions Call to Apply / Book Your Interview Slot: JOY - 7996004799 (Whatsapp the cv if number is busy) Grab this opportunity to work with a global brand and grow your career in international customer service!

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop C all Ambika 9110657487 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Ambika 9110657487 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Role & responsibilities Role :- Senior Associate 5 Days working || 2 off Both side cabs Location :- Noida & Gurgaon Salary upto 5 Lpa + Free meals +Night shift allowance upto 12k If More info call or whatsApp HR Aditi @ 9582050101