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1.0 - 2.0 years
0 - 3 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Customer Support Executive - International Voice Process . Job Summary: We are seeking dynamic and customer-focused individuals to join our International Voice Process team. The role involves handling inbound and/or outbound calls for international clients, resolving queries, providing product/service information, and ensuring a high level of customer satisfaction. Mandatory Points Bachelors degree preferred For " freshers " & for " experience " under graduation can also apply . Flexible with night shifts Experience only in International voice process is eligible "EXCELLENT" Communication Required Key Responsibilities: Handle customer queries via phone calls in a professional manner. Provide accurate, valid, and complete information by using the right methods/tools. Resolve customer complaints promptly and ensure customer satisfaction. Document all call information according to standard operating procedures. Follow communication scripts, policies, and procedures. Meet personal/team qualitative and quantitative targets. Escalate unresolved issues to the appropriate internal teams. Requirements: Excellent verbal communication skills in English (mandatory). Minimum [6 months/1 year] of experience in an international voice process (preferred but not mandatory). Strong listening, problem-solving, and customer service skills. Ability to work in a fast-paced environment and meet targets. Willingness to work in night shifts and rotational shifts. Basic computer literacy MS Office, typing skills, CRM tools. Preferred Skills: Familiarity with CRM systems and practices. Sales or upselling experience (for sales process). Technical support knowledge (for tech support process). Benefits: Attractive salary with performance-based incentives. Transport facility (pickup and drop). Night shift allowance. Medical insurance. Opportunity for growth and career advancement. Interview Round: 1st round - versant test 2nd round - CD Round 3rd round - OPS Round ( all virtual mode ) Interested Candidate can send there 'RESUME' in this below mention mail nischitha_a@trigent.com Or can also contact us on 6366478114
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Ahmedabad
Work from Office
Job Title: Customer Support Associate Location: Ahmedabad, Gujarat Working Days: 5 Days a Week (Rotational Week Offs) Shift Timings: Rotational shifts (Based on UK Daylight Saving) Process Type: UK Voice Process (Inbound) Shift allowance Provident fund
Posted 1 month ago
0.0 - 3.0 years
2 - 4 Lacs
Pune
Work from Office
Role & responsibilities Excellent communication skills Experience in International BPO (Preferably in Insurance domain) Work Location - Pune Graduates - Freshers/Experienced UK/US (Rotational) Shifts NOTE - Interested candidates kindly, share your CV on rudrika.sawant@wns.com or contact - 8983041815
Posted 1 month ago
1.0 - 6.0 years
1 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for international Sales > Salary upto 50k per month > Incentives in USD > 5 Days working > Both side cabs > Location: Noida Sales Experience Required Undergrad/ Grad both can apply Call HR Deepali: 9650092537 Call HR Gurmukh : 8178634637
Posted 1 month ago
1.0 - 5.0 years
4 - 7 Lacs
Noida
Work from Office
About the Company: A globally recognized leader in Insurance, known for its commitment to delivering exceptional products and services to clients worldwide. With a strong presence in over [number] countries, we are dedicated to innovation, customer satisfaction, and excellence. We are seeking a highly motivated and customer-focused individual to join our dynamic Customer Service team. The successful candidate will be responsible for providing top-notch support to our clients, addressing their inquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve customer issues, complaints, and concerns with a focus on customer satisfaction. Provide product and service information to customers. Collaborate with internal departments to address and resolve complex issues. Maintain accurate records of customer interactions and transactions. Identify opportunities for process improvements and contribute to team efficiency. Qualifications: Bachelor's degree in any discipline or equivalent experience. Proven experience in a customer service role, preferably in an international environment. Excellent communication skills in [language(s)]. Strong problem-solving abilities and a customer-centric mindset. Ability to work in a fast-paced environment and handle multiple tasks.
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Noida, Gurugram
Work from Office
Job Summary: As a Customer Service Representative in a BPO setting, you will be responsible for handling customer inquiries, resolving issues, and providing outstanding service. This role involves communicating with customers through various channels, including phone, email, and chat, ensuring customer satisfaction and loyalty. Key Responsibilities: Customer Interaction Problem Resolution Record Keeping Education: Graduate/ Under Graduate Can Apply Experience: Experience in a BPO environment is highly desirable. Skills: Excellent communication skills, both verbal and written. Strong phone contact handling skills and active listening. Ability to multi-task, prioritize, and manage time effectively. Proficiency in using customer service software,databases, and tools. Customer orientation and ability to adapt/respond to different types of characters.
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Kanpur, Jaipur, Delhi / NCR
Work from Office
Customer Support - International Voice & Non voice Role - Handling customer queries Fresher/Experienced can apply Rotational shifts & week offs Salary upto 36k CTC 14 Days accommodation Interview mode - Virtual Himanshu- 9521247651 Immediate Joiners
Posted 1 month ago
3.0 - 8.0 years
5 - 8 Lacs
Mumbai
Work from Office
Skills International Voice customer service exp with excellent communication skills Onboarding by - Immediate , Shift 24*7(6:30 onwards Location – MDC2, Vikhroli - Mumbai Career Level – CL 11 and 12 Interview – CD and Ops FOR MORE INFO-Contact-Alfiya-878706464649
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Bangalore Rural, Bengaluru
Work from Office
Hiring for Leading ITES Company In Bangalore for Customer Support - Blended Process Interview Mode : Virtual Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
2 - 3 Lacs
Pune
Work from Office
Role & responsibilities Job title Customer Relationship Specialist (Australian Voice) Location: Chennai / Pune Working Hours: Permanent Work from Office on all days Australian Business Hours (2:30 am to 11:30 am IST) or (3:30 am to 2:30 pm IST) Holidays are followed as per Australian calendar. Job Summary: We are looking for customer care representative with excellent English communication skills and experience in B2B as well as B2C international customer service domain. This position involves effective coordination with Australian customer/stakeholders and fiber order management. Skills Capabilities: Strong Communication skills including experience handling international Customer calls and effective written communication. Strong problem-solving abilities with a customer-first mindset. Roles & Responsibility: Communication: Serve as the single point of contact for issue resolution and Customer communication via calls and mails throughout the order delivery lifecycle. Do accurate feasibility checks and product selection using client tools, ensuring strict adherence to client standards and guidelines throughout the qualification process. Responsibilities include Order and contract creation , follow up and maintaining end-to-end visibility of order status. Proactively manage internal and external stakeholder engagement (including end customers, Field teams, design teams and building authorities), ensuring clear, concise, and timely communication. Ensure 100% Quality and KPI compliance for all deliverables. Generate daily dashboards on order status and update customers as per the agreed process. Tools & Systems Knowledge (Optional): Salesforce, Google Map, PNI Spatial net Educational Qualification & Experience: Minimum of 1+ years of experience in International Call center operations (Australian English). Order Management knowledge is preferrable. Preferred candidate profile
Posted 1 month ago
0.0 - 5.0 years
2 - 6 Lacs
Kolkata
Work from Office
Multiple Openings Domestic & International BPO (Voice, Chat & Blended Process) Location: Salt Lake & New Town, Kolkata Open Positions: 1. Domestic Voice Process Experience: Minimum 1 year in customer service Salary: 3.10 LPA + benefits Work Schedule: 5.5 days working 2. International Blended Process Freshers & Experienced both can apply SALARY - Freshers: 23,000 in-hand + benefits Experienced: Up to 28,000 in-hand + benefits Shift: Rotational Work Schedule: 5 days working 3. International Chat Process Experience: Minimum 1 year in customer service Salary: Up to 20,000 in-hand + benefits Work Schedule: 5 days working 4. International Voice Process Experience: upto1 year Salary: Up to 6 LPA (30% hike on last CTC) Work Schedule: 5 days working Eligibility for All Roles: Graduate / Undergraduate Excellent communication skills Immediate joiners preferred Must be comfortable with rotational shifts (for international roles) Note: All roles are for Kolkata location only Interested candidates can WhatsApp their CV to: HR Diana - 9311602064 HR Simar 7840808749 HR Mehak - 8383025642
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Bangalore/Bengaluru
Work from Office
Handle customer queries Minimum Qualification Intermediate (or +2 equivalent) Inbound Customer Service Exceptional Spoken skills in English Rotational shift and Rotational Week off Call nidhi 8982430907
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Kolkata
Hybrid
Role & responsibilities Office Management: Answer phone calls, respond to emails, and manage general correspondence. Maintain organized filing systems for both physical and digital records. Order office supplies and ensure that the office is properly stocked. Coordinate office equipment maintenance and troubleshoot minor issues. Calendar and Schedule Management: Manage calendars, schedule appointments, and coordinate meetings for the team or executives. Arrange travel logistics including flights, accommodations, and transportation. Prepare meeting agendas, take notes, and distribute meeting minutes. Document Preparation and Filing: Prepare reports, presentations, and other documents as needed. Assist in the preparation and proofing of documents for presentations, proposals, or meetings. Organize and maintain confidential documents and records. Communication and Coordination: Liaise with clients, vendors, and other stakeholders to facilitate communication. Coordinate internal and external communications, including follow-up emails and inquiries. Provide general assistance to staff and visitors when necessary. Project Support: Assist with various projects, providing administrative support to teams as needed. Track project timelines, deliverables, and milestones. Help prepare materials and documentation for project meetings and updates. Financial Support: Assist with invoicing, expense tracking, and budget monitoring. Process purchase orders and ensure payment processing is completed accurately. Reconcile accounts and assist with preparing financial reports. Preferred candidate profile Proven experience as an Administrative Assistant or in a similar role (minimum of 1 years preferred). Proficiency in office software (Microsoft Office Suite, Google Workspace, etc.) and office equipment (e.g., fax, printer, copier). Strong communication skills, both written and verbal. Exceptional organizational skills and the ability to handle multiple tasks simultaneously. Ability to work independently and take initiative in a fast-paced environment. Attention to detail with a commitment to producing high-quality work. Ability to maintain confidentiality and handle sensitive information with discretion. Professional demeanor and strong interpersonal skills.
Posted 1 month ago
1.0 - 6.0 years
2 - 6 Lacs
Bengaluru
Work from Office
HIRING FOR LEADING INTERNATIONAL BPO NEED UG/GRAD CANDS WITH MIN 1 YEAR OF BPO EXP CS ROLE SAL UP TO - 5.6 LPA CTC VOICE/BLENDED GOOD COMMS REQ LOC - BENGALURU CALL/WHATSAPP SUGANDH 9910813775 VISHAL 9811395907 ROBIN 9811395069 MANISH 9811395733 Required Candidate profile FINE TO WORK IN 24x7 Shifts LOOKING FOR CANDS HAVING GOOD COMMS SKILLS, TRANPORTATIONS AS PER THE COMPANY POLICY REFRENCES ARE HIGHLY VALUABLE, SHARE YOUR PROFILE - hr@head-hunters.in Perks and benefits SHIFTS, CABS, INCENTIVES AS PER THE COMPANY REQ.
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Bengaluru
Work from Office
UG/GRADUATE FRESHER AND EXPERIENCED CAN APPLY EXCELLENT COMMUNICATION SKILLS REQUIRED 5 DAYS WORKING 2 DAYS OFF LOC: MANYATHA TECHPARK SALARY UPTO 7 LPA IMMEDIATE JOINING CALL/WHATSAPP Shilpa-9513335268 mail ur resume to- hr@izeemanpower.com
Posted 1 month ago
0.0 - 5.0 years
0 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Hi Applicant !!!! Hope doing well !! We have a great Opportunities for Job Seeker *URGENT REQUIREMENT FOR MULTI NATIONAL COMAPNIES & FOR BANK...* We are hiring corporate/ Banking process / BOP industry/KPO/Blended/Chat & email/Sales & collection process/Medical billing/Travel Process Great opportunity for career growth and Fresher can start their with good package Shifts- 24*7 shifts week off : 2 rotational off Job Location : Thane / Airoli / Malad / Ghansoli/ Vashi *#Immediate joining#* Hsc/Graduate fresher or experience both will do Salary - 15k to 40k + interesting incentives *Need Excellent communication skills* Easy selection Telephone or Walking interview For more information please share resume on * sujata@careerguideline.com * or what's app resume or call on 7738115585 Please share references and help your friends and colleagues with a good job...
Posted 1 month ago
1.0 - 6.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Openings for international call center, voice process, customer care, inbound process, voice support, grads and UG, fresher or exprience salalry:- 6.5 ctc and incentives. Kabishka-8951184961
Posted 1 month ago
0.0 - 3.0 years
3 - 3 Lacs
Noida, Gurugram
Work from Office
Wipro Hiring for Customer Support profile in Gurugram and Noida location, wherein Graduate Freshers and Experienced can apply. Preferred candidate profile Grad Fresher and Exp. Final Year Result Awaited can also apply Need Excellent Communication-skills Perks and Benefits- Salary- 22k to 27k+ 8 to10k Incentives. Both side cabs. Sat and Sun Fixed Offs. Experience should not be more than 3 years. For further information or to express your interest, please contact YUKTI 9811337267
Posted 1 month ago
2.0 - 7.0 years
4 - 7 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Role: International Sales Handle international sales processes including outbound calls and email correspondence Engage with global clients through calls, chat, and email with a professional approach Experience in generation of leads
Posted 1 month ago
0.0 - 4.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Opening for BPO Non voice process Good communication required Email/ Chat support process communication has to be good. Graduation is not mandatory
Posted 1 month ago
1.0 - 2.0 years
5 - 5 Lacs
Bengaluru
Work from Office
Required Exp Minimum 1 Year in International Voice Support Qualification Graduate (Mandatory) CTC Up to 5.75 LPA+ Variables Location Bangalore (Electronic City) Notice Immediate Joiners Only Shifts: 24*7(US Shifts) 2 Way Cab Contact 8769866443 Neha
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Pune
Work from Office
1 Years+ Exp. in International Voice Process (Required) Graduate Budget - Upto 5.50 LPA 5 Days/Rotational Shifts/Cabs (Excellent Communications Skills required) Please Call - 9999869475
Posted 1 month ago
3.0 - 7.0 years
3 - 8 Lacs
New Delhi, Gurugram
Work from Office
Min 1 years exp in UK Travel sales. voice process flights booking || Meta Calls salary up to 75k rotational shifts Rotational Off call Ramya 08864946771 Required Candidate profile Excellent communication skills no freshers only uk travel process exp immediate joiners only Ramya - 8864946771 Perks and benefits unlimited incentives
Posted 1 month ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Hiring: Process Specialist Domain: Int’l Voice Customer Support Exp: 1+ Yr / Freshers Welcome CTC: Up to 6 LPA + Incentives Location: Bangalore Shift: 24/7 (US) Cab: Both Ways Work Mode: WFO | Immediate Joiners Only Contact- 8306474104(Aman)
Posted 1 month ago
1.0 - 6.0 years
1 - 4 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Job Description: Telesales Executive - GEM Team, ImpactGuru Position: Telesales Executive Team: GEM (Give Every Month) Location: marol naka Mumbai, India Reports To: Sales Manager, GEM Team About ImpactGuru: ImpactGuru is a leading crowdfunding platform in India, helping people raise funds for medical emergencies, personal causes, and nonprofits. We aim to make healthcare affordable by utilizing technology to connect patients with donors globally. Role Overview: As a Telesales Executive for the GEM team, you will be responsible for promoting and selling our "Give Every Month" donation subscription program to potential donors. You will contact leads, explain the benefits of the GEM program, and convert them into monthly donors. Key Responsibilities: Lead Conversion: Make outbound calls to potential donors from provided leads. Explain the benefits and impact of the GEM subscription program. Convert leads into monthly donors by securing their commitment. Donor Engagement: Build and maintain relationships with potential and existing donors. Address any questions or concerns donors may have regarding the GEM program. Ensure a positive and seamless experience for all donors.
Posted 1 month ago
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