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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

JobShop is Hiring! We are Indias Largest BPO Recruitment Company. Openings for: International Voice Domestic Voice International Chat Process Call HR Shefali 7975181576 and 9964080000 Role Responsibilities: Guide candidates through the hiring process & documentation Call & confirm candidates post-documentation Maintain accurate employee records Ensure HR compliance and legal documentation Must-Have Skills: Good communication Detail-oriented Admin & compliance handling MS Excel proficiency Time management Apply now and grow with us! Call Naim 7406686000

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1.0 - 6.0 years

3 - 5 Lacs

Noida, New Delhi

Work from Office

Min 6 Months of experience in International Customer Support Salary upto- 24k to 36k in hand Loyalty Bonus - 20k Incentives-70k 5 days working with rotational shifts and week offs. Both side cabs. Sakshi - 8700591262 Required Candidate profile Good communication Skills required. Must have good verbal and written communication skills. Comfortable with work from office. 5 days working with rotational shifts and week offs. Both side cabs.

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0.0 - 5.0 years

3 - 5 Lacs

Noida, Ghaziabad, Delhi / NCR

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Hiring for Aviation International Voice Process (CAPTIVE UNIT) Graduation not Req Work from Office - 24\7 Shifts Location - Noida Salary upto - 44000 (INCLUDED VARIABLE) Both Way Cab Staff Travel Benefits WhatsApp Abhay 8448748429 to Apply Required Candidate profile Excellent Communication* Any industry experience will do ( BPO Preferred ) Any Age Any Education Any Location within Delhi NCR Immediate Joiner Required

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0.0 - 5.0 years

3 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

BRITISH AIRWAYS International Airline (Captive Unit) hiring for for Gurugram Location Fresher =30800 (INCLUDED VARIABLE) Experienced =44000 (INCLUDED VARIABLE) Work From Office Both Way Cab 5 Days Working/Rotational Shifts & Offs Shruti- 7303902864

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0.0 - 5.0 years

0 - 3 Lacs

Ahmedabad

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Connect on : 8690111447 Location: Ahmedabad Shift: Night Shift / Rotational *Handle inbound/outbound customer calls in a professional manner *Resolve customer complaints and queries efficiently *Maintain accurate call records and update CRM systems Required Candidate profile *12th pass / Graduate in any field *Freshers or candidates with 6 months in a voice process *Excellent verbal communication skills in English *Basic computer knowledge and typing speed *Fluent English

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0.0 - 2.0 years

1 - 3 Lacs

Bengaluru

Work from Office

Dear Candidate, We are hiring for Customer Service Advisor for Bengaluru Location. (To Confirm Please Drop a Whatsapp or call on 9399615758 Monica ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9399615758 Monica ) Any graduate can apply. Your responsibilities: Job Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. (To Confirm Please Drop a Whatsapp or call on 9399615758 Monica ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9399615758 Monica ) Regards SPARK CONSULTANCY

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1.0 - 6.0 years

3 - 4 Lacs

Gurugram

Remote

For further Detail Aneesh - 9205989467 (whatsapp only) Job Role: We are hiring experienced candidates for an international BPO voice process. This is a work-from-home opportunity strictly for candidates based in Delhi and Gurugram with immediate availability . Key Responsibilities: Handle international customer queries efficiently via calls. Maintain high levels of customer satisfaction. Ensure adherence to process compliance and quality metrics. What We Offer: Competitive salary: Up to 28,000 in-hand . Attractive performance-based incentives . Permanent WFH opportunity. Supportive and inclusive work culture. For further Detail Aneesh - 9205989467

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0.0 - 5.0 years

3 - 8 Lacs

Bengaluru

Work from Office

Job opportunity for multiple companies for candidates with excellent communication skills from 0 to 8 years of experience! Skills Required: Basic computer knowledge with Excellent Written & communication skill. Job Role: Voice, Semi-voice & Non voice process solving quires related technical, banking, Accounts issues. Eligibility Criteria: Under graduate / graduate with Good communication skills & flexible working in shifts freshers & Experience are eligible to apply. Designation: Analyst / Associate / Sr Associate / Technical Support Engineering / Business Analyst / Process Associate Rounds of Interview: Hr, Voice & Accent & Manager round. Work Location: Bangalore. Salary : 3,00000 to 800000/- Joining date : immediate Feel free to call at below No's to apply for suitable position. Mallik : 7259027282 / 7760984460 / 7259027295 / 9900024811 / 9686682465

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1.0 - 6.0 years

3 - 8 Lacs

Noida, Gurugram, Delhi / NCR

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Need min. 1yr international voice process expereince Graduation not neccessary Package up to 9 LPA (70k in hand approx) 5 days working Both way cabs Freshers - 21 to 30k in hand Contact : Harleen - 9717279212 harleenkaur.imaginators@gmail.com Required Candidate profile . Immediate Joiners would be preferred . Expereince from any background - Customer service , Sales, collections, Technical support, Upselling, etc,. will work. . Need good or excellent communications.

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1.0 - 6.0 years

1 - 5 Lacs

Chennai

Work from Office

Hiring KYC with Sanction, Profile, required excellent English with a minimum exp of 1 Year in International KYC process. Rotation shift, 2 Rotation week off, Both ways cabs available. Non-voice process immediate joining Online interview only * Required Candidate profile Should have International KYC Process experience / FATCA Graduation is Must Salary up to 5.5 LPA call Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 Arjuna-9810615875 *

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0.0 - 5.0 years

1 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Hiring for Customer Service Representative International process 12th pass can also apply Freshers are also welcome Both side cabs Huge growth opportunity NO CHARGES Whatsapp your details on WhatsApp your CV 8826673317 Required Candidate profile Good communication skills would be added advantage

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1.0 - 4.0 years

2 - 4 Lacs

Pune

Work from Office

- Take end to end ownership of the customer’s issue and follow through commitments. - Use simple language which is clearly understood by the customer. - Resolve customers query over the Web chat. - Immediate joining HR - Ms. Durga - 8072 135 893 Required Candidate profile Excellent communication skills, written and verbal Minimum 06 month experienced in live chat international BPO Any Graduate 5 days working with 2 rotational week off Both side cab providing.

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1.0 - 6.0 years

2 - 4 Lacs

Noida

Work from Office

Candidate Eligibility Criteria Education: Graduation & UG with 9 months of customer care Exp. Experience: Minimum 1 year in a travel-based BPO environment(Preferred) or with a premium Travel process Skill Set: C1 level communication Process Type: Voice Shifts: 24x7 rotational (Candidates must be comfortable with night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (window: 7 PM 6 AM) Process Operating Hours: 8:30 AM to 8:30 PM Virtual interview Salary 2.4 LPA to 4.2 LPA (Hike on Last drawn) Good communication Noida location Yuvraj- 7678666623 Email id yuvraj.mandal@nlbtech.in

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12.0 - 18.0 years

10 - 15 Lacs

Gurugram

Work from Office

Exp 12 Years+ (2 Years+ as Operations Manager on Papers) Minimum Team Size - 100+ (International Voice Process - ONLY) Graduate/MBA Budget - Upto 18 LPA UK Shifts/Cabs FEMALE CANDIDATES ONLY Please Call n Ping -9821726929

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop call Adeeba-7975182651/ 9964080000. Or You can also visit our website jobshop.ai to chat with our HR Recruiters 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Adeeba-7975182651/ 9964080000. Or You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Adeeba-7975182651/ 9964080000. Or You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Adeeba-7975182651/ 9964080000. Or You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Adeeba-7975182651/ 9964080000. Or You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Adeeba-7975182651/ 9964080000. Or You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! Would you like to add location details or any specific instructions for applicants? For More Details Call HR Muskan On-9380964680 / 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

3 - 5 Lacs

Pune, Bengaluru

Work from Office

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING MNCs Candidates residing in Pune and Bangalore may apply for the same & outstation candidates need to relocate to Pune/Bengaluru . NOTE:- NEED IMMEDIATE JOINERS ONLY NEED EXCELLENT ENGLISH COMMUNICATION ANY ENGLISH COMMUNICATION COURSE FOR FRESHER'S WOULD BE PREFFERED FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description Location :- Hinjewadi Phase - 2 Process -- INTERNATIONAL Customer Support Voice Eligibility:- Graduates Freshers and Exp both can apply Salary :- Rs 4.5 LPA to 5.75 LPA Working Days : -5 days working with Cab facility . ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . YAGYANSHI - 9821182648 Siya -- 7565006262 Divya -- 9821182650 Areesha- 9628373763 Vanshika- 9628373762 Laiba 9654201996 KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse

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0.0 - 5.0 years

2 - 6 Lacs

Pune, Bengaluru

Work from Office

Job description Greetings from KVC CONSULTANTS LTD!! We Are Hiring For Leading IT Company. Job Locations :---- 1) PUNE - HINJEWADI PHASE - 2 2) BANGALORE- ELECTRONIC CITY Salary : Rs 4 LPA -- FOR 1 YEAR PLUS EXP FRESHERS -- Rs 2.77 -- LPA Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests Roles and Responsibilities --- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Job Locations : Hyderabad - Gachibowli Salary : Rs 4 LPA -- FOR 1 YEAR PLUS EXP Language: Proficient in English (Read + Write + Speak ) 1 Technical Support Specialist Provide Tier 1 and Tier 2 technical support for Microsoft platforms and tools Troubleshoot and resolve issues related to Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) Support users with Windows operating systems 2 Technical Support -Gaming Service Provide technical support for gaming consoles and services Assist with account issues, payments, and subscriptions Handle customer inquiries through phone, chat, and email Guide users through setup, troubleshooting, and product features Mandatory Language Skill: Prior SD experience and good English speaking skills DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD ,BANGALORE SD WITH YOUR RESUME . HR MAHBISH 9628373764 HR LAIBA 9654201996 HR AYASHA 9821182649 HR DIVYA 9821182650 HR AREESHA 9628373763 HR SIYA 7565006262 HR VANSHIKHA 9628373762 ------------------------------------------ #KVC CONSULTANTS LTD # #NO PLACEMENT CHARGES#

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1.0 - 6.0 years

3 - 4 Lacs

Gurugram

Work from Office

Hiring with minimum 1 year of US sales or international voice experience with excellent English communication skills. Your role will include dealing with US-based customers. To Scheduled Interview - CONTACT HR Reba - 8299310069

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0.0 - 4.0 years

1 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Hiring for International Voice Process Candidates should have Excellent Communication skills Day/Night Shifts Both Side/one side cab, depends on process Good Incentives B.tech and Postgraduate should have 6 months of experience into international voice process Saturday & Sunday is a fixed off B.Tech and MBA Freshers are not Applicable Role & responsibilities Preferred candidate profile

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1.0 - 4.0 years

2 - 6 Lacs

Gurugram, Delhi / NCR

Work from Office

Should have only international voice experience of minimum 1 year. Excellent Communication skills. Cabs will be provided for pick and drop within hiring zone of 40 kms. interested can share your resumes to Lavanya(9361645614)

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2.0 - 7.0 years

3 - 5 Lacs

Faridabad

Work from Office

Position Overview We are looking for a highly motivated and detail-oriented Customer Specialist for our International BPM operations. The role involves interacting with global clients, primarily from [UK/US/markets], addressing customer inquiries, resolving issues, ensuring service quality, and supporting end-to-end process delivery. Role & responsibilities Understand the problem of customers and handle escalations. Provide customer support to clients through Voice and Non-voice Oversee customer service operations to ensure high standards of service delivery. Accurate payment posting in the revenue cycle software provided by the client and generating the invoices Ensures that all the request, queries and complaint of customer are responded in a timely and professional manner Demonstrated ability to build strong relationships with customers Receive 40-60 inbound calls from current patients or prospective patients. Communicate effectively with clients and insurance companies to facilitate a seamless intake process. Handle inquiries and resolve issue with an emphasis on delivering excellent customer services. Assists in resolution of outstanding issues from earlier transactions. Requirements: Communication: Strong verbal and written communication skills Education: Graduates, Post-Graduates in a relevant field such as Marketing, Business Administration, or Communications. Experience: Minimum 2+ years as an Account Manager/customer service. Prior experience in BPOs, Banking or Credit card process is preferable. Must have experience in US or UK B2B or B2C calling. Preference will be given to the candidates having experience in healthcare, Patient calling, soft collections. Technical Skills: Basic knowledge of MS Office (Excel, Word, Outlook) and CRM tools. A positive attitude, a customer-centric mindset, and problem-solving abilities Benefits: 5 days working Attractive salary with performance-based incentives. Medical insurance. Accidental Insurance Gratuity Maternity Leaves/Paternity Leaves benefits

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1.0 - 4.0 years

24 - 72 Lacs

Lucknow

Work from Office

Responsibilities: * Lead generation through cold calling & international sales * Manage UK process from lead to close * Meet revenue targets within budget constraints * Collaborate with US team on global opportunities

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0.0 - 5.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Experienced Customer Care Associates for TOP MNC. Location: Gurgaon / Noida upto 45k per month + Allowances 5 Days working Both side cabs Rotational Shifts Only Graduates can apply. Minimum 6 months exp is required Gurmukh: 9650005226

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