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0.0 - 5.0 years

1 - 4 Lacs

Noida, Gurgaon/Gurugram, Delhi / NCR

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Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 18k -45k 5 Days Working Rotational Shift Immediate Joiners Job Location - Gurgaon Only Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 HR Nashrah - 7856082868

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0.0 - 5.0 years

1 - 4 Lacs

Noida, Gurgaon/Gurugram, Delhi / NCR

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Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 20k - 45k 5 Days Working Rotational Shift Immediate Joiners Location - Gurgaon & Noida Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 HR Nashrah - 7856082868

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2.0 - 7.0 years

3 - 7 Lacs

Noida, Pune

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Job DescriptionJob Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

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0.0 - 5.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Resolving customer queries over chat or voice Salary upto 4LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR Piyush - 6377534547 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

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0.0 - 5.0 years

3 - 5 Lacs

Kolkata, Jaipur

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Resolving customer queries over chat or voice Salary upto 6LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates call to HR Jyoti- 9214555567 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

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2.0 - 5.0 years

6 - 8 Lacs

Ahmedabad

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Responsibilities: * Manage UK processes from property management accounting to VAT compliance * Ensure fluent English communication with clients and stakeholders * Prepare accurate financial reports using Xero or QuickBooks, Experience with rent roll

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5.0 - 10.0 years

5 - 8 Lacs

Kochi

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Company Description As India's largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding 15,000 crore in FY24,Join us on our mission to make insurance simple, accessible, and effective for all. Role Description The Leader is responsible for overseeing and managing a team of Customer Service Representatives to consistently meet and exceed SLA targets. This role involves coaching, motivating, and mentoring team members, monitoring their performance, and implementing effective customer service strategies. Acting as the primary point of contact for the customer service team, the Leader ensures the achievement of key objectives while maintaining a high standard of customer satisfaction. Key Responsibilities: Supervise and mentor a team of customer service executives handling inbound calls. Manage team performance through regular feedback, coaching, and performance reviews. Ensure effective rostering and shift management for optimal coverage. Ensure prompt, courteous, and accurate responses to all customer inquiries. Monitor calls to ensure quality and adherence to customer service standards. Handle escalated calls and resolve complex customer issues efficiently. Monitor daily service levels and call metrics (AHT, CSAT, FCR, etc.) Analyze call trends and provide insights to improve process efficiency. Ensure adherence to standard operating procedures (SOPs) and compliance policies. Identify training needs and assist in delivering training sessions. Drive continuous learning and skill development within the team. Prepare daily/weekly/monthly performance reports. Share actionable insights with management to improve customer service operations Qualifications: Bachelors degree in business, marketing, or a related field (or equivalent experience). 8+ years of customer service experience, with at least 5 year in a leadership or supervisory role. Strong leadership and people management skills Excellent communication and interpersonal skills Problem-solving and conflict resolution abilities Proficiency in CRM tools and call center technologies Analytical mindset with data-driven decision-making Preferred Qualifications: Experience in a specific industry related to the company products or services. Knowledge of customer service techniques and methodologies. Compensation and Benefits: Competitive base salary plus performance-based incentives. Health insurance , Unlimited Incentives. Interested candidates may please reach out to HR Himanshi Verma at 9069719390 or drop their updated CV at himanshiverma@policybazaar.com Regards, Himanshi Verma || Human Resource 9069719390

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1.0 - 6.0 years

3 - 6 Lacs

Bengaluru

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Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Smitha - 9880964847 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process Work Location: Bangalore CTC Details: Exp UG & Grads - Sal Upto 6LPA Shift Timings: US/UK Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with 1 year of international voice experience is mandatory ). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance Regards, Smitha HR Team

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1.0 - 3.0 years

3 - 4 Lacs

Noida, Ghaziabad, New Delhi

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Profile - Customer Service Representative (International Process) Location - Noida Salary - upto 40k CTC Experience - 1-3 year Qualification - Undergraduate/Graduate Skills - Excellent Communication skills Rahul (HR) 9315128616 (Call/Whatsapp)

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1.0 - 6.0 years

3 - 6 Lacs

New Delhi, Gurugram, Delhi / NCR

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SNEHA-8448100705 Hi Folks!! We Required any international Process Sales Executive Who must have excellent comms skills & IMMEDIATE JOINERS Salary upto 50k+Incentives Job Location-Gurgaon 5 Days working CAB+MEAL+UNLIMITED INCENTIVES Interview: F2F Required Candidate profile Candidate should be able to speak Excellent English Sneha-8448100705 Min 6 months experience required in International sales Salary: 50k working:5 days telephonic interview Need immediate joiner

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0.0 - 5.0 years

2 - 5 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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US Client Service Handle client communication via email and phone. Serve as the point of contact for client account management. Ensure service levels are met in line with client expectations. Develop and nurture international business relationships.

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0.0 - 5.0 years

2 - 3 Lacs

Noida

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Immediate requirement for Demand Generation Executive - Freshers/Experienced Roles & responsibilities: Contact Discovery through Professional networking and professional websites. Pre-Sales, Cold Calling and Lead Generation. Manage and maintain a pipeline of interested prospects. Effectively perform outbound calls to target prospects in defined geographies. Focus on achieving the targets defined and assigned. Preferred candidate profile: Excellent command on English (compulsory) Diploma Holders /Undergraduates/Graduates in any stream Graduate freshers with no experience are welcome only with good communication in english Willing to work from the office Willing to work in Night shifts/Self travel Self-motivated and target oriented. Perks and benefits:- High frequency IJP roll outs Free Mediclaim Uncapped Incentives Bi-annual Rewards One time Complimentary meal Employee engagement activities Weekends Off Interested candidates, kindly call or WhatsApp your resume at 7042536132-Tanya Walk-in Directly Address: Pinnacle tower 3rd floor , 301 Ondirect marketing services llp, Noida sector 62 A block (INTERVIEW TIMINGS : 6 :00 PM TO 7:30 PM, MON-FRI ONLY ) Please make sure to bring the hard copy of your Resume also the dress code for interview is business formals. Best Regards, HR Tanya 7042536132

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0.0 - 5.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

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Profile: Associate Service Consultant About Policybazaar.com What would be the roles and responsibilities • Providing complete information about the product to the customer. • Solving all product or service related issues of the customers. • Preparing the Customer Service Guidelines • Keeping a Record of the Customers • Giving the right pitch to the potential customers, so they end up buying the product or availing the services. • Keeping a proper record of the customers. • Maintaining and updating the information of the customers regularly. • Providing the best possible solution to the queries of the customers. Making products and services reports by collecting and analysing the information provided by the customers. What we are looking for in a candidate • Should be Confident & Dynamic. • Should have a bent towards Sales. • Excellent interpersonal and listening skills • Good persuasion skill. • Should be efficient in converting customer interest into sales. What do we offer? • Amazing work culture. • Complete Day shift. • 6 Day working • 1 Roster off • Unlimited Incentives • Good opportunity for career progression. • GMC- Group medical coverage • Gratuity is paid as per applicable law which is over and above total offered CTC Contact Person- Prerna- 9311504109 || prernasaraswat@gmaiil.com

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1.0 - 6.0 years

3 - 7 Lacs

Noida, Gurugram, Delhi / NCR

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Job Description: We are hiring passionate and customer-focused professionals for our Customer Service team in the Travel and Telecom domain. The role involves handling customer queries via phone, email, or chat, resolving issues related to travel bookings or telecom services, and ensuring high levels of customer satisfaction. To apply, Call HR Deepanshu at 9289040051 Key Responsibilities: Respond to customer inquiries promptly and professionally Assist with travel bookings, cancellations, rescheduling, or telecom-related queries Troubleshoot issues and escalate when required Maintain accurate customer records and follow up on unresolved issues Requirements: Graduate with excellent communication skills 16 years of experience in customer service (Travel or Telecom domain preferred) Willingness to work in rotational shifts Strong problem-solving and interpersonal skills

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0.0 - 5.0 years

0 - 3 Lacs

Hyderabad, Bengaluru

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Role & responsibilities Job Description: Freshers and Experience Eligibility: 10+2/ 10+3/ Any Grad / Post Grad Experience: 0 Year to 8 years of International BPO / International Sales /Any International Customer service/ Technical support/ Semi Voice CTC: 2.70 LPA to Max 6 LPA 5 Days Working 2 Week offs Transportation: Home Pick & Drop Immediate Joiners only to 15 days Notice period Interested Candidates can drop their Updated Resume to kancharlamadhuri@lyrostech.com / sanvitha@lyrostech.com or else Contact HR Madhuri- 7093292181 / 8555943103 It would be grateful if reference are shared for these vacancies, Contact HR Madhuri- 7093292181 Thanks & Regards Madhuri-HR Human Resources Recruiter Preferred candidate profile Any Fresher and Experienced into NON IT

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0.0 - 4.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring Freshers for voice profile for Gurgaon Excellent Oppurtunity for Freshers EXCELLENT COMMUNICATION REQUIRED Grad/UG/BTECH/CAN APPLY 24*7 Shift 5 Days working Salary fresher 26k +Incentive+Transport allowance Call or whtsapp RUBY- 8368392241

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0.0 years

1 - 3 Lacs

Gurugram

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MEGA WALK-IN INTERVIEW DRIVE FOR FRESHERS on 10th July- 20th July'25 Mention ( HR Palak Medhavi ) on top of your cv with a passport size photo. Time: 10:30am-3:30pm Venue: InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016 Key Responsibilities: - Handle customer inquiries and resolve issues efficiently. - Deliver excellent customer service and enhance customer satisfaction. - Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience. Requirements: - Only graduate freshers can apply. - Voice Inbound Process. - Strong communication and interpersonal skills - Calling Handling Etiquette. Benefits: - Transport facility - Rotational Shifts - Lucrative Incentive Interview Rounds: - HR Round - Voice Assessment - Voice Written Assessment - Operations Round NOTE: Come for a walk-in interview along with your updated resume and passport size picture. Mention my name on the top of it HR PALAK MEDHAVI. Interested can also share their resumes on Whatsapp - 7303391661' - Palak Medhavi

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1.0 - 3.0 years

4 - 5 Lacs

Gurugram

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Selection Process : HR Round Versant Round (Pass score 58 and above) CD Round Ops Round Requirements : Should have only international chat experience of minimum 6 months. Excellent Communication skills. Comfortable for 10 hours shift and fixed night shift plus travelling hours. Cabs will be provided for pick and drop within hiring zone of 40 kms. Eligibility : Undergraduate/Graduate Mandatory Docs : Candidates must have previous companies reliving/experience letter. Current Company Offer letter and pay slips. Highest education PDC/Degree ID Proof PAN is mandate with updated image

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1.0 - 3.0 years

3 - 6 Lacs

Bengaluru

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Greetings from THE JOB FACTORY !!! Job Summary: We're looking for a skilled International Banking BPO Voice Process associate to handle customer inquiries and issues related to international banking services. The ideal candidate will have excellent communication skills, problem-solving abilities. For More details call : HR PAVITHRA T@ 9538878908 (Call or whatsapp) Email id : pavithrat@thejobfactory.co.in Responsibilities: CREDIT CARD PROCESS US BANKING TOP BANK - Customer Service: Handle inbound and outbound calls from international customers, providing accurate and timely information to resolve queries and complaints. - Issue Resolution: Efficiently resolve customer issues and escalate unresolved problems to internal teams. Requirements: - Education: Bachelor's degree or Under Graduate - Experience: Fresher or Experience both can apply - Excellent Communication: Strong verbal and written communication skills in English. - Problem-Solving: Ability to resolve complex customer issues efficiently. - Time Management: Ability to manage multiple customer interactions simultaneously. - Banking Knowledge: Good understanding of international banking regulations Salary and Benefits: - Salary: Industry-Leading Salary (Salary Negotiable) - Benefits: Performance-based incentives, health insurance, and allowances. For More details call : HR PAVITHRA T@ 9538878908 (Call or whatsapp) Email id : pavithrat@thejobfactory.co.in ONLY BANGALORE LOCATION ****DO REFER YOUR FRIEND'S****

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0.0 - 5.0 years

3 - 5 Lacs

Gurugram

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Hiring For Travel Blended Process. Where in you have to give Customer Services Vie the Calls. Job Details- Position: CSE - Qualification: UG/Graduate - Experience: 6 Months Min is Mus, upto 36 In - hand, upto 10K INC - Fresher - Only Graduate with salary of 23K, I10K NC - Location : Work from Office GGN Both Side Cab Facilities - Working Days: 5 days, Fix Rotational Week offs, Only Night Shift - Rounds: HR, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/7982129914 - Raj https://web.whatsapp.com/9119315928 - Priya https://web.whatsapp.com/7042823679 - Sonali https://web.whatsapp.com/9557020534 - Deepika https://web.whatsapp.com/8700056965 - Yaashika

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0.0 - 5.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring For Wipro AVIVA, UK Voice Process. Where in you have to give HR Customer Services Vie the Calls. Job Details- Position: CSE - Qualification: Graduate/Result Awaited - Experience: 6 Months Min is Mus, 30K In - hand, upto 20K INC - Fresher - Only Graduate with salary of 26K, INC 20K - Location : Work from Office GGN Sector 21- Both Side Cab Facilities/ Noida Sector 62 - Working Days: 5 days, Fix Week- end offs, Fix Night Shift - Rounds: HR, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/7042823679 - Sonali https://web.whatsapp.com/8700056965 - Yashika https://web.whatsapp.com/9557020534 - Deepika https://web.whatsapp.com/9119315928 - Priya

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0.0 - 5.0 years

3 - 5 Lacs

Gurugram, Delhi / NCR

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https://web.whatsapp.com/Hiring for an International Social Media Voice Process. Where in you have to give Customer Service Vie the Calls to the Customers. Job Details- Position: CSE - Qualification: Graduate/UG - Experience: 12 Months With UG can apply Salary - Upto 42K and INC Fresher only - Graduate with Max 22k Inhand and INC - Location : Gurugram - Working Days: 5 days, US shift, Rotational - Rounds: HR, SVAR & OPS- Rounds on virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/7042823679 - Sonali https://web.whatsapp.com/8700056965 - Yaashika https://web.whatsapp.com/9557020534 - Deepika https://web.whatsapp.com/79821 29914 - Rajveer https://web.whatsapp.com/ 9119315928 - Priya

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0.0 - 5.0 years

1 - 4 Lacs

Bangalore/Bengaluru

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Senior Executive Operations Day shift & 24/7 shift Candidate needs to handle Queries Requests & Complaints the goal is to achieve superior customer engagement Semi voice & nonvoice process salary upto 35000 Regards priya 80810 73001

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0.0 - 5.0 years

2 - 5 Lacs

Gurugram

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Hiring For International Blended Process. Where in you have to give Customer Services Vie the Calls. Job Details- Position: CSE - Qualification: UG/Graduate - Experience: 12 Months Min is Mus, 32K In - hand, upto 20K INC. - Fresher - Only Graduate with salary of 23K, INC - Location : Work from Office DLF- Both Side Cab Facilities - Working Days: 5 days, Fix Rotational Week offs, Only Night Shift - Rounds: AMCAT, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/8700056965 - Yaashika https://web.whatsapp.com/9557020534 - Deepika https://web.whatsapp.com/91193 15928 - Priya https://web.whatsapp.com/7982129914 - Raj

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0.0 - 4.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring For Wipro HRO Voice Process. Where in you have to give HR Customer Services Vie the Calls. Job Details- Position: CSE - Qualification: Graduate/Result Awaited - Experience: 6 Months Min is Mus, 30K In - hand, upto 20K INC - Fresher - Only Graduate with salary of 26K, INC 20K - Location : Work from Office GGN Sector 21- Both Side Cab Facilities/ Noida Sector 62 - Working Days: 5 days, Fix Week- end offs, Fix Night Shift - Rounds: HR, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/7042823679 - Sonali https://web.whatsapp.com/8700056965 - Yashika https://web.whatsapp.com/9557020534 - Deepika https://web.whatsapp.com/9119315928 - Priya

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