Experience Required: 9 to 13 years (Relevant Pega experience) Work Mode: Hybrid Key Responsibilities Architect and manage solutions on the Pega platform, including rules engine, case management, and decisioning. Integrate Pega with external systems using REST and SOAP APIs. Lead Pega Cloud Migration efforts and address migration-related challenges. Perform performance tuning and application optimization. Participate in design and solution discussions, ensuring alignment with business goals. Conduct design and code reviews to maintain code quality and best practices. Engage in hands-on development and complex debugging. Collaborate with cross-functional teams for team coordination and technical support. Work effectively in an Agile development environment. Required Skills & Qualifications Strong analytical, problem-solving, and communication skills. Excellent debugging and hands-on coding capabilities. Experience in leading technical teams and providing architecture-level input. PLSA (Pega Lead System Architect) Certification is mandatory. Domain knowledge in Health Insurance is preferred. Job Type: Contractual / Temporary Contract length: 12 months Pay: ₹150,000.00 - ₹250,000.00 per month Schedule: Day shift Work Location: In person Speak with the employer +91 9833126019

Job Summary The client is from US Healthcare domain and provides new/existing patients with the best possible patient experience in relation to their prescriptions, clinical services, billing inquiries, feedback and suggestions. As the first line of contact to patients and stakeholders, the customer service representative will set the tone for how the client's services are experienced. Job Responsibilities · Receives inbound calls and performs outbound calls to patients or physician's offices regarding orders for medications, pharmacy services and any other non-clinical inquiries. · Adds or updates insurance and pharma information in patient's record, or collect insurance information and alert appropriate teams to update the patient's account. · Creates patient activities as a reminder for the following tasks including but not limited to follow-up calls for patients, to initiate discharge of services, to contact a patient's doctor office, to mail a letter to a patient. · Connects patients with doctors/pharmacists for counseling and clinical inquiries as required. · Escalates calls to clinicians, insurance verification teams, specialized teams as required. · Adding appointments, cancellation, rescheduling, on given schedules of Dr. Visit in the facility. · Replying to every doubt and provide solutions as per the regulations and terms very professionally. · Each and every conversation on call should be only in English language. · Integrity to follow HIPAA guidelines *We are looking for the candidates from Mumbai Location only. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Work from home Application Question(s): Do you have experience in US Healthcare domain as Customer Service Representative Experience: Relevant: 1 year (Required) US Healthcare domain as Customer Service Representative: 1 year (Required) Language: English (Required) Location: Mumbai, Maharashtra (Required) Shift availability: Night Shift (Required) Work Location: In person Application Deadline: 19/07/2025 Expected Start Date: 25/07/2025

As a skilled professional in Pega platform solutions, you will be responsible for architecting and managing solutions, integrating with external systems, leading Pega Cloud Migration efforts, and optimizing application performance. Your role will involve participating in design discussions, conducting code reviews, engaging in hands-on development, and collaborating with cross-functional teams to ensure alignment with business goals. Your strong analytical and problem-solving skills, along with excellent debugging capabilities, will be essential for success in this role. Key Responsibilities: - Architect and manage solutions on the Pega platform, including rules engine, case management, and decisioning. - Integrate Pega with external systems using REST and SOAP APIs. - Lead Pega Cloud Migration efforts and address migration-related challenges. - Perform performance tuning and application optimization. - Participate in design and solution discussions, ensuring alignment with business goals. - Conduct design and code reviews to maintain code quality and best practices. - Engage in hands-on development and complex debugging. - Collaborate with cross-functional teams for team coordination and technical support. - Work effectively in an Agile development environment. Required Skills & Qualifications: - Strong analytical, problem-solving, and communication skills. - Excellent debugging and hands-on coding capabilities. - Experience in leading technical teams and providing architecture-level input. - PLSA (Pega Lead System Architect) Certification is mandatory. - Domain knowledge in Health Insurance is preferred. This is a Contractual / Temporary job with a contract length of 12 months. The work schedule is during the day shift, and the work location is in person. If you are interested in this opportunity, please reach out to the employer at +91 9833126019 for further discussions.,