275 Ui Policy Jobs - Page 7

Customize, implement, and manage ServiceNow applications to streamline IT service management processes. Focus on configuring workflows, incident management, and creating custom apps to meet business needs.

Design, develop, and configure ServiceNow applications and workflows. Implement ITSM, ITOM, and automation solutions. Customize ServiceNow modules to optimize IT service management and enhance user experience. Integrate with third-party systems to streamline business operations.

Design, develop, and customize solutions on the ServiceNow platform. You will work with business analysts to implement and enhance ServiceNow applications. Strong expertise in JavaScript, ServiceNow scripting, and platform customization is essential for this role.

Develops and customizes ServiceNow applications, automating IT service management and workflow automation.

Design and implement ServiceNow Virtual Agent solutions to automate and streamline IT service management. Focus on developing AI-powered chatbots to assist end-users with common tasks, enhancing user experience and efficiency.

Design and develop custom applications and integrations on the ServiceNow platform. Focus on automating workflows, building modules, and improving IT service management functionality within ServiceNow.

Develop and customize ServiceNow applications to automate IT service management processes. Focus on creating efficient workflows, integrations, and user interfaces to streamline business operations.

Job Details: Skill: SAP BW HANA Experience: 7+ Years Location: - PAN INDIA Notice Period: Immediate Joiners or within 15 days Employee type : CTH Job Description: 7+ years hand-on experience in SAP BW and HANA. (5+ years can be considered if it s a candidate with strong technical skills) Well verse with Data warehousing concepts Expertise in both BW and ECC back end object development and support extractors, datasources, DSOs, infocubes, multiproviders, infosets, open hubs, APDs, infopackages, DTPs Proficient in design and development of HANA models Calculation view, Procedures, Table Functions Good skills in SQL and ABAP 365 / SharePoint online , Hands on experience 3+ years of relevant experience in SharePoint with minerience on office 365 / SharePoint online , Hands on experience in coding using Angular, HTML, JavaScript, CSS, React JS, SPFx, and RES

Greetings from IDESLABS PVT LTD Immediate Openings on SAP BW HANA ConsultantExperience 5+Skill:- SAP BW HANA ConsultantLocation :- PAN INDIANotice Period :- Immediate.Job description: Minimum 1 full life cycle implementation on CBP- TPM planning using BW-IP & HANA Experience in collecting requirements, designing of solutions, and developing the solution . Excellent Communication Skills / Client management Must be Independently able to navigate or create promotion in CRM system.Detailed :- Expertise in Data modelling and designing Info Objects, Info Cubes, Aggregates, DSO/ODS objects, Transformations, Data transfer processes (DTPs), Info Sources, Data Sources, Composite providers and Info Sets. Expert in the various BW-IP objects and functionalities Expert in working on Planning ADSO/CUBE, Aggregation level, Planning Function (AMDP, FOX), Planning sequence, event setting, process chain and Input enabled report. Expert in ABAP/ AMDP debugging skill. Must have hands on experience with CRM & ECC & Third-party tool integration (Pricing, rebate, Actual data, spin data etc..) SAP CRM technical experience good to have. Testing and resolving issues in existing BW models and reports. Documentation & walk through of solution with business

Responsibilities: * Implement ITSM processes using ServiceNow platform. * Develop CMDB, ITOM, Asset Mgmt., Service Catalog & Business Rules. * Analyze workflows, create Client Scripts & UI Policies. Work from home

Job Summary Synechron is seeking an experienced ServiceNow Architect with IT experience and deep expertise in IT Service Management (ITSM) , Workplace Service Delivery (WSD) , and HR Service Delivery (HRSD) modules. The successful candidate will lead the design, development, and implementation of scalable, secure, and high-performing ServiceNow solutions aligned with organizational business objectives. This role plays a critical part in driving digital transformation initiatives, optimizing service delivery processes, and ensuring platform stability and compliance. Software Required Software Skills: ServiceNow platform (latest LTS versions, with at least 8+ years of hands-on solution design) Scripting and developmentJavaScript (including GlideScript), UI Policies, Business Rules, Client Scripts, and Workflows Integration toolsREST APIs, SOAP APIs, IntegrationHub, MID Servers ServiceNow modulesITSM, WSD, HRSD Platform administration and configuration tools within ServiceNow Preferred Software Skills: ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) for ITSM and HRSD Knowledge of Agile/Scrum project management tools Security and compliance tools/frameworks (GDPR, HIPAA) Overall Responsibilities Architect and oversee end-to-end implementation of ServiceNow modules including ITSM, WSD, and HRSD, ensuring alignment with enterprise service management strategies. Collaborate with business and technical stakeholders to gather requirements, define technical solutions, and optimize processes. Design scalable, robust, and maintainable platform architecture, including integrations with external systems. Enforce governance standards, development best practices, and platform security protocols. Lead platform upgrades, patch management, and release cycles to ensure optimal platform performance. Provide technical guidance and mentorship to developers, administrators, and project teams. Conduct regular platform health checks, monitor performance, and implement improvements. Stay informed about ServiceNow product updates and new features, recommending adoption strategies. Ensure compliance with security, privacy, and data management policies. Technical Skills (By Category) Programming Languages: RequiredJavaScript (for scripting, workflow customization, UI policies) PreferredJava, other scripting languages for automation and integration Databases/Data Management: Familiarity with ServiceNow data models, CMDB, and data integration best practices Cloud Technologies: PreferredExperience with cloud platforms (AWS, Azure, GCP) especially in context of integrations or hosting Frameworks and Libraries: Knowledge of ServiceNow Flow Designer, IntegrationHub, and custom application development Development Tools and Methodologies: Expertise with Agile/Scrum methodologies Version control (e.g., Git) Development and deployment best practices Security Protocols: In-depth understanding of security architecture within ServiceNow Experience with roles, permissions, compliance frameworks (GDPR, HIPAA) Experience Minimum 10 years of IT industry experience with at least 8+ years dedicating to ServiceNow platform architecture and solution design Proven experience in implementing core ServiceNow modulesITSM, HRSD, WSD Strong grasp of enterprise IT processes, especially ITIL-based service management Demonstrated success in leading complex platform upgrades and multi-instance environments Experience working in large-scale, multi-stakeholder enterprise settings Knowledge of regulatory standards such as GDPR, HIPAA is desirable Alternative pathways: Candidates with substantial enterprise IT architecture experience and proven ServiceNow expertise are encouraged to apply. Day-to-Day Activities Lead design workshops, gather client requirements, and translate needs into technical architecture solutions Develop and customize ServiceNow modules, workflows, and integrations Conduct code reviews, enforce coding standards, and oversee application health Coordinate with platform administrators for environment updates and maintenance Collaborate with security teams to ensure compliance and risk mitigation Conduct platform performance reviews and implement optimization strategies Document architecture, configurations, and best practices Provide ongoing support, troubleshooting, and continuous improvement initiatives Mentor junior team members and contribute to knowledge sharing Qualifications Academic backgroundBachelor's degree in Computer Science, Information Technology, or related discipline; equivalent professional experience acceptable Certifications: RequiredServiceNow CSA, CIS (ITSM & HRSD) PreferredServiceNow CAD, additional security or integration certifications TrainingCommitment to continuous learning through certifications, webinars, and industry events Demonstrated experience in enterprise-scale implementations and platform upgrades Professional Competencies Critical thinking with the ability to analyze complex technical and business challenges Leadership skills to guide teams and influence stakeholders Excellent communication skills, capable of articulating complex solutions clearly Stakeholder management and collaboration across diverse teams Adaptability to evolving technologies and project scopes Innovation mindset to leverage new ServiceNow features and best practices Strong time management and task prioritization skills S YNECHRONS DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicants gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law . Candidate Application Notice

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Primary Skills Resource should have 6-7 years of experience in BI tools and atleast 2 years in SAC implementation experience. Should have good hands on experience is working on top of SAP and non SAP data sources Resource should have good communication skills and able work with minimal support Should have good Knowledge on SAC various data source connectivity. Different type SAC data model creation (Analytic and Planning) SAC visualizations/story creation Digital Boardroom setup Should have good knowledge in Analytics Designer and R coding Good Knowledge on SAC Planning, Predictive and other advanced features of SAC Resource should have 6-7 years of experience Planning tool ( SAP BPC, BW IP, non SAP planning tool like Anaplan) and atleast 2 years in SAC implementation experience. Should have good hands on experience is working on top of SAP and non SAP data sources Secondary Skills Experience in BI tools and SAC implementation Experience SAC visualizations/story creation Knowledge in Analytics Designer and R coding Knowledge on SAC Planning, Predictive and other advanced features of SAC Experience in Planning tool (SAP BPC, BW IP, Non-SAP planning tool like Anaplan) Experience in working on top of SAP and non-SAP data sources

Responsibilities: * Implement ITSM processes using ServiceNow platform. * Develop CMDB, HRSD, UI Policies & Business Rules. * Ensure compliance with ITIL standards. * Collaborate on client script development and testing. Work from home

Responsibilities: * Collaborate with clients on project requirements and deliverables. * Develop custom solutions using ServiceNow platform. * Ensure compliance with ITIL best practices and industry standards. * ITSM, CMDB, HRSD Work from home

Exp 5 to 10 years Mobile Developer - Design and develop mobile interfaces and workflows using ServiceNow Mobile Studio and Applets . Implement and configure mobile app configurations, navigation, and branding within the ServiceNow platform. Collaborate with product owners and UX/UI designers to ensure a responsive and intuitive mobile user experience. Integrate ServiceNow mobile apps with platform features (Forms, Lists, Notifications, Approvals, etc.). Optimize app performance, troubleshoot issues, and perform root cause analysis. ServiceNow development experience, with hands-on experience in Now Mobile and Mobile Agent app configuration. Proficient in ServiceNow Applets, Mobile Studio, and Flow Designer . Strong understanding of ServiceNow architecture, scripting (JavaScript, Glide APIs) , and integrations. Familiarity with UI Policies, UI Scripts, Client Scripts, and REST APIs in the context of mobile. Experience with Agile methodologies and CI/CD practices . Good problem-solving, communication, and interpersonal skills. Preferably ServiceNow CAD certified.

Job Title: ServiceNow CMDB Developer Experience: 8+ Years Location: Bengaluru Notice Period: Immediate to 30 Days Employment Type: [Full-Time] About Us NexusNow.ai is a global leader in delivering cutting-edge AI , ServiceNow , and digital transformation solutions . We collaborate with enterprises to enable scalable service delivery and automation through best-in-class platforms and talent. Join us to be part of impactful projects that drive innovation in the field service domain . Were looking for a CMDB Developer with strong experience on the ServiceNow platform, including: ITSM, CSM, Discovery, Asset Management Flow Designer, Workflows, ACLs, APIs Custom App Development & Integration (REST APIs) Strong debugging & troubleshooting skills Excellent communication and analytical ability Immediate joiners preferred. Interested or know someone suitable? DM me or send profiles at sindhi.barnwal@nexusnow.ai

Exp - 8 - 10 yrs cbr- 190K location - Bangalore/ Pune/ Coimbatore ServiceNow Platform Developer The candidate will be responsible for designing, deploying, and managing ServiceNow applications development and solutions that meet both current and anticipated requirements. Responsibilities: 5+ years of experience and expertise in ServiceNow development and applications/ modules ITSM and ITOM Experienced in ServiceNow Event Management module Integration of Different Monitoring sources through Connector Instances based and API based Deep understanding of domain concepts like SNMP Traps, servers, databases etc., for Integration understanding Event Field MappingCreation, modification and customization Event Rules and Alert Management rulesCreation, modification and customization Subflow and flow designer development and customization Alert Co-relation rulesCreation, modification and customization Reg-ex creation and customization Experience in Service Operations WorkspaceEnable, customize using UI builder and for List views and access Dashboards and ReportsCreation, modification and customization Event Management properties and their importance Creation of Business Rules including script for custom solutions Java script expert knowledge inline to ServiceNow functions, tables Collaborate with Business Functional team members to write/estimate stories Hands-on development experience in ServiceNow Platform Can handle sprint demos, delivery of additional development artifacts and documentation, and knowledge transfer activities as required Assist in identifying and implementing key business KPI metrics Develop, document, implement, and maintain ServiceNow governance processes, procedures, and policies Create and maintain design, SOP, training related documentation Design, develop, and deploy new ServiceNow functionalities Identify, investigate and resolve ServiceNow issues Experience with scripting in the ServiceNow platform using JSBusiness Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc. Excellent interpersonal skills, customer centric attitude, and situational awareness Experience with SDLC processes implementing in a variety of project methodologieswaterfall, iterative, SAFe, Agile/Scrum Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: ServiceNow - Event Management. Experience5-8 Years.

AEM FORMS Role Purpose 8+ years of work experience OR 5+ relevant expeience AEM AdaptiveFormsimplementation experience Skills as follows - AEMFormsEvolution, Capabilities, Terminologies Installation, Configuration and Deployment AEMFormsOSGi - Architecture and topologies AdaptiveForms Overview , Familiarizing with the authoring UI & AdaptiveFormField types Adaptiveformcreation - Based on an XFAFormtemplate Adaptiveformcreation - Based on XML & JSON Adaptiveformcreation - Based on FDM AdaptiveFormExpressions Panels, Layout, Navigational structures Rules & Java scripting, building Functions Multi-lingualforms Do AdaptiveFormFragments Creating, managing, Localization, Re-use, Lazy-loading, Databinding AdaptiveFormWorkflows (OSGi) Workflow models, stages, application, invoking workflows Custom workflows FormData Model( Need to Add ) Configuring data sources Creation of FDM Using FDM AdaptiveFormPre-fill / Submissions Server-side validations Pre-fill Adaptiveforms Submission to REST APIs, Submission usingFormsData-model Saving data to databases Data sources & FDM AdaptiveFormTemplates AdaptiveFormThemes Mandatory Skills: Adobe Document Cloud and AEM Forms. Experience3-5 Years.

Job Type: Full Time / Permanent Job Title: ServiceNow Developer Location: GNDC, Noida Exp: 7+ Years Skill Req.: Service Now Developer with Any Module (ITSM, FSM, CSM, ITOM, HRSD) Interview Mode: F2F Job Description: Responsibilities: Design and develop custom applications and modules on the ServiceNow platform. Configure workflows, forms, business rules, and UI policies. Integrate ServiceNow with external systems using REST/SOAP APIs. Troubleshoot and resolve technical issues. Collaborate with stakeholders to gather and analyze requirements. Ensure adherence to best practices and coding standards. Requirements: Proven experience as a ServiceNow Developer. Expertise in at least one ServiceNow module (e.g., ITSM, ITOM, HRSD). Proficiency in JavaScript and ServiceNow scripting (client/server side). Experience with ServiceNow Studio, Flow Designer, and IntegrationHub is a plus. ServiceNow Certified Application Developer or other relevant certifications preferred.

Job Description Servicenow Architect to have a platform wide understanding, how apps integrate , knowledge on new workspace UI Manual playbooks, workforce- nothing is automated currently. Architects need to support in automation. Implementation / Integration support for Servicenow MS Teams integration Experience is “NowAssist” related support to simplify the work of analyst

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful. Overview about TII At Target, we have a timeless purpose and a proven strategy. And that hasnt happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Targets global team and has more than 4,000 team members supporting the companys global strategy and operations. Job Summary: We are seeking a highly skilled Senior Engineer - Threat hunting and countermeasures to join our world class cybersecurity-cyber defence team. The ideal candidate will proactively identify, investigate, and mitigate cyber threats across the organization. This role involves working with advanced tools, conducting threat hunting and providing actionable insights to improve the organizations security posture. About The Role/Key Responsibilities: Threat Hunting & Analysis: Conduct proactive threat hunting across networks, endpoints, and cloud environments. leveraging intelligence, hypothesis-driven methodologies, and data analysis to identify and mitigate hidden threats. Work collaboratively to implement solutions based on the MITRE ATT&CK framework, Red team or Purple Team results, and other threat modeling methodologies. Advocate for continuous improvement, staying current with emerging threats, tools, and techniques. Advanced Threat Detection: Develop and refine detection rules in SIEMs and other security tools. Build and optimize tools, scripts, and automations to enhance the efficiency and effectiveness of hunting and countermeasure deployment Collaboration & Reporting: Partner with intelligence, detection, and incident response teams to validate and operationalize findings Prepare detailed reports and briefings on threat hunting activities, findings, and trends. Advocate for continuous improvement, staying current with emerging threats, tools, and techniques. Present findings to senior leadership and provide strategic recommendations. About You/Qualifications: Bachelors degree in computer science, Information Security, or related field (or equivalent experience). 4 years of experience in threat hunting, incident response, countermeasure engineering or related roles. Strong understanding of threat hunting methodologies, detection engineering, and countermeasure design. Experience with security tools such as SIEM, EDR, NDR, and forensic analysis tools. Proficiency in scripting languages (Python, PowerShell, etc.) for automation and analysis. Familiarity with threat intelligence platforms and frameworks like MITRE ATT&CK, Pyramid of Pain, and detection engineering principles. Strong analytical, problem-solving, and communication skills. Proven ability to conceptualize and operationalize threat hunting hypotheses based on threat intelligence and research. Proficient in analyzing diverse data sources, including host-based (e.g., Sysmon, CrowdStrike) and network-based (e.g., Zeek, Suricata) logs. Experience with scripting and programming for hunting and countermeasure automation (Python preferred). Familiarity with technologies such as Splunk, Elastic-Search, SIGMA, YARA, and cloud detection in GCP and AWS. Adept at communicating technical concepts to both technical and non-technical audiences, with a focus on leadership and cross-team collaboration. A self-starter with a passion for innovation and solving complex problems in a high-stakes environment. Desired Skills (Added advantage) Experience with deception techniques, honeytokens, or other adversary engagement strategies. Background in malware analysis, reverse engineering, or exploit development. Certifications such as GREM, GCFA, or similar in advanced threat hunting and analysis. Why Join Us Be part of a forward-thinking world class cybersecurity team. Opportunities for professional growth and continuous learning. Useful Links- Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits Culturehttps://india.target.com/life-at-target/belonging

ServiceNow HRSD & ITSM Developer1 Job Experience developing implementation plans in ServiceNow Knowledge of HR functions, processes, and best practices. Configure and deploy ITSM workflows for Incident, Problem, Change, Knowledge, and Request Management. 3+ years of ServiceNow development experience with excellent working knowledge on PORTAL Development (Employee Service Center, ESC Pro and Service Portal) CSA/ CAD certifications (Compulsory). CIS-HRSD/ CIS-ITSM certification (Compulsory). Strong knowledge of JavaScript. Experience customizing ServiceNow usingForms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions. Extensive hands-on experience with web-based languagesJavaScript, CSS, Jelly, XML, HTML, and Glide. Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs. Experience in agile development environments. Strong understanding of ITIL practices and their application in ITSM and HRSD solutions. Excellent communication and presentation skills

ServiceNow Lead1 Key Responsibilities ITSM Architect and implement workflows for Incident, Problem, Change, Knowledge, and Request Management. Automate ITSM processes and develop custom solutions for specific business needs. GRC/SECOps Design and implement Governance, Risk, and Compliance (GRC) solutions, including risk management, policy and compliance management, and audit management. Lead the deployment and enhancement of Security Operations (SECOps) modules, including: Security Incident Response (SIR)Automate workflows for security incident management to reduce response times. Threat IntelligenceIntegrate with external threat feeds to enrich incident details and enhance response. Vulnerability Response (VR)Develop processes for identifying, prioritizing, and remediating vulnerabilities across systems and applications. Event Management IntegrationCorrelate security events with IT incidents for proactive resolution. Attack Surface ManagementEnable visibility into the organization's exposed assets and vulnerabilities. Integrate SECOps modules with third-party tools like SIEMs (e.g., Splunk, QRadar) and endpoint protection platforms for comprehensive security monitoring. Automate the response to security incidents using playbooks, workflows, and orchestration. Monitor and enhance platform performance for continuous improvements in detection and response capabilities. HRSD Lead the design and deployment of HR Service Delivery workflows, including onboarding, lifecycle events, and employee self-service portals. Ensure seamless integration of HRSD with other business systems to enhance the employee experience. CSM Oversee the configuration of Customer Service Management (CSM) modules, including case management and customer portals. Develop solutions to improve customer service processes and integrate CSM with third-party systems. SPM (Strategic Portfolio Management) Implement and optimize SPM modules, including Project and Portfolio Management (PPM), demand management, and resource planning. Develop dashboards for performance analytics and project tracking. General Responsibilities Partner with client business and technical team members to turn business requirements and technical challenges into technical solutions. Develop and host periodic workshops, white papers, and other success stories to educate and share knowledge within the ServiceNow ecosystem. Collaborate with technical team members to develop next-gen platform technologies and enhance delivery methodologies. Evaluate concepts and recommend the best solution. Skilled in using evaluation techniques ranging from simple "pro and con" comparisons to sophisticated Return on Investment (ROI) calculations. Provide peer mentoring and coaching to technical consultants and other technical team members. Support marketing events, including user conferences, regional trade shows, and webinars, etc. Provide strategic guidance and technical leadership across ServiceNow modules. Design and deliver scalable solutions that align with ITIL, security, and enterprise best practices. Collaborate with business stakeholders to gather requirements and translate them into technical designs. Integrate ServiceNow with third-party tools using REST/SOAP APIs, MID servers, and other methods. Mentor junior developers and administrators, providing guidance and best practices. Create training materials, documentation, and deliver training sessions to end-users. Monitor platform performance and ensure solutions are optimized for scalability and reliability. Excellent problem solving, analytical, and decision-making skills. Excellent communication skills with the ability to present effectively to both internal and external stakeholders. Demonstrated ability to influence, both credibly and effectively, with all levels within the organization. Demonstrated consulting aptitude (understanding of business drivers behind technology, problem solver, attention to detail, resourcefulness, etc.). Facilitation skills in leading and planning meetings, reviews, workshops, and retrospectives. Proven ability to lead multiple complex projects at a time, paying close attention to the details. Ability to tie technology back to solving a business needs and desired outcomes. Education Bachelors degree in Computer Science, IT, or related field (Masters degree preferred). Job 8+ years of ServiceNow development experience, with at least 3+ years in a lead or technical expert role. CSA/CAD certifications (Compulsory). CIS certifications (ITSM, GRC/SECOps, HRSD/CSM/ITOM/ITAM/SPM) in at least one speciality Multiple CIS highly preferred. Advanced knowledge of JavaScript, Flow Designer, and ServiceNow platform architecture. Experience with web technologies (XML, HTML, Angular JS, Web Services, etc.) Knowledge of technical components such as LDAP, VPN, SSL, API usage, etc. Experience with multiple ServiceNow Implementations in various industries Proven experience delivering solutions across multiple ServiceNow modules. Knowledge, Skills, Abilities, and Responsibilities Extensive expertise in ServiceNow modules: ITSMIncident, Problem, Change, Knowledge, Request Management. GRCRisk assessments, policy and compliance management, and audit trails. SECOps: Security Incident Response (SIR)Automate, track, and manage security incidents. Threat Intelligence IntegrationAutomate ingestion and correlation of threat data from external feeds. Vulnerability ManagementImplement workflows for identifying and remediating vulnerabilities. OrchestrationAutomate routine security tasks with playbooks and workflows. Event and SIEM IntegrationEnable seamless integration with Splunk, QRadar, or other SIEM tools for event correlation. Security DashboardingDevelop real-time security dashboards to provide actionable insights. HRSDEmployee onboarding, lifecycle events, case and knowledge management. CSMCase management, customer portals, and service workflows. SPMPortfolio management, resource planning, and demand management. ITOMDiscovery, Service Mapping, Event Management, and Cloud Management. ITAMAsset lifecycle management for HAM and SAM. Strong understanding of CMDB best practices and configuration management. Experience in integrating ServiceNow with third-party platforms using REST/SOAP APIs and other techniques. Expertise in ServiceNow customizations, including: UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, and Script Includes. Hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide. Proven ability to manage and deliver complex implementations. Strong knowledge of ITIL best practices and process alignment. Excellent leadership, communication, and collaboration skills.

ELT on Looker reporting.1 8+ years of experience in Looker admin skills, LookML, NDTs, PDTs, Schedules, Groups, etc. Collaborate with ELT on Looker reporting. Actively build a deep knowledge of Backcountrys root data sources, how the data is created, and how the data is ultimately used. This will include heavy collaboration with Sr. Leaders and individual contributors. Act as a lead for team contractors working in Looker assigning and reviewing their work, mentoring them on Looker best practices and BC business practices. Design elegant Looker explores for business use cases to align data modeling to Sr. Leadership vision for how they want their team to report on and measure the business. Coordinate and build enterprise-level reporting, dashboarding, and analytics with an emphasis on teaching analysts how to work with data. Ensure and recommend opportunities to stabilize and automate reporting so the business can reliably receive and use their reports to drive the business. Evaluate opportunities to acquire new streams of data, by building raw data pipelines into our data lake, and then exploring that data for potential value. Continually improve existing data by defining entity relationships / data models to improve accuracy, usability, and security of data. Work closely with business data consumers/creators to understand their data needs and translate those needs to data solutions. Help business users understand data, helping them build reports, new metrics, and ideate new ways for data to inform business success.

Work youll do Create, configure, and customize ServiceNow applications for new and existing implementations related to SPM module. Create and configure functional data such as Notifications and Service Level Agreements. Create and configure script objects such as Business Rules, Script Includes, UI Policies and Actions, Client Scripts, ACLs. Create/ update Flow designers. Create and configure Portal Pages. Configure and customize Workspaces related to SPM. Create and update Scripted REST APIs and REST Messages. Set-up interfaces between ServiceNow and other platforms in line with integration opportunities identified by Solution Architects. Perform system and integration testing. Recommend Administration settings and best practices. Create documentation of the developments, unit test cases and implementation plans. Work effectively in dive Work location: Hyderabad/Bengaluru/Pune Shift Timings: 11am- 8 pm Key Technical Skills, Experience and Knowledge At least 5-6 years of ServiceNow experience, including custom development, configuration. At least 2-3 years of ServiceNow team lead experience. ServiceNow scripting experience using JavaScript, HTML, CSS, XML and REST/SOAP Web Services. Understanding and experience of Business Rules, Script Includes, UI Actions and all scripted aspects of ServiceNow. Customize ServiceNow UI and Service Portal through use of UI pages, CMS, CSS and Service Portal widgets. Strong knowledge of integrations and migrations. Deep understanding of ITIL. Strong understanding of ServiceNow administration settings. Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale ServiceNow implementations Performs well in an agile environment with constant feedback and interaction with the team. Ability to accurately estimate level of effort/duration on projects and tasks. A positive attitude and perseverance required to troubleshoot/resolve complex technical issues whilst balancing multiple priorities. Demonstrated ability to troubleshoot technical issues. Strong knowledge in application development life cycle Executes design activities leveraging knowledge of all application design techniques; Ensures design is consistent with solution architecture; Ensures adherence to design standards; Performs technology proofs-of-concept to support design approaches Execute construction of solution that leverages knowledge of designated programming language(s) and ensures consistency with proposed design approach; Initiates peer reviews of system code; Establishes standards and leading practices Experience working with geographically distributed and culturally diverse work groups Strong written and verbal communication skills with the ability to present to IT and business leaders Demonstrated ability to stay current with development best practices, existing and emerging technology platforms, and industry trends Experience with formal software development methodologies, with a focus on Agile Certifications ServiceNow Certified Systems Administrator is a must. ServiceNow Implementation Specialist & CAD is a great bonus. Essential competencies High degree of technical expertise in relevant areas Team Orientation and Team lead Motivated team player willing to learn from others Analytical, logical, thorough and methodical Problem management skills Able to work without supervision using their initiative to be creative in solution design Excellent interpersonal manner, communication skills & customer focuss