275 Ui Policy Jobs - Page 4

Must Have Experience 2+ years of hands-on experience on ServiceNow administration Experienced in implementation of ITSM solution using industry best practices Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound Familiar with administration of Custom Codes Hands on experience in leading at least 2 ServiceNow upgrades, establishing best practices. Good experience of Service Portal and widget creation Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation Knowledge of Authentication via Auth 2.0, certificates and Mid Server Implemented ServiceNow project in Domain separated instance Good knowledge of MID Server installation and management Experience of custom applications development Experience of LDAP/Active Directory/SSO implementation Experience of Orchestration use case implementation Good to have Experience Worked on CMDB, CSDM, Discovery & Service Mapping Experience in working on Performance Analytics Design and modification of ServiceNow Service Portal. Knowledge of Flow Designer, Integration Hub Experience in working on Performance Analytics Design and modification of ServiceNow Service Portal. Review existing set up and provide best practice recommendations in line with the OEM Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. Academic and Professional Experience Professional 2 years of experience with ServiceNow required 2 years of experience with IT Industry required Academics Certification as ServiceNow System certified administration CIS-ITSM, Certified Application developer ITIL Foundations certification is preferred. Bachelors degree or equivalent combination of education and experience.

Deepak Key skills Minimum 3 years experience in ServiceNow development roles. ServiceNow Admin Certification (or higher). ITIL Practitioner Certification (or higher). Strong experience with Business Rules, UI Actions, Client Scripts, and Workflow Design. Experience across scripting languages (JavaScript, Glide, PowerShell) and frameworks (.NET, Angular, React). Familiarity with Microsoft Azure services and cloud infrastructure. Demonstrated experience with APIs, middleware, and network technologies (firewalls, proxies, etc.). Background in large, complex enterprise environments with multiple integration points. Ability to produce detailed solution documentation and stakeholder communications. Desirable skills: Ability to develop, script, and enhance ServiceNow modules and integrations (e.g., ITSM, ITSM Pro, ITOM). Lead the design, development, and delivery of scalable ServiceNow solutions. Strong communication and coordination skills with internal stakeholders and vendors to implement technical plans and improvements. Build and maintain release plans and environment provisioning in ServiceNow. Document technical designs and architecture including "as built" and operations guides. Monitor and assess emerging technologies and ensure solutions align with enterprise standards

Must Have Experience Experienced in implementation of ITSM & ITOM solution using industry best practices Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. 3rd party software integrations with ServiceNow Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more. Experience in multiple ServiceNow implementations Lead the configuration and customization of ServiceNow instances Good to have Experience Knowledge of Flow Designer, Integration Hub Worked on Discovery, Service Mapping, Event Mgmt Worked on CSM, HRSD, GRC, ITBM Experience in working on Performance Analytics Design and modification of ServiceNow Service Portal. Review existing set up and provide best practice recommendations in line with the OEM Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. Experience with HTML coding and Jelly script strongly preferred Academic and Professional Experience Professional 3+ years of experience with ServiceNow required 5+ years of experience with IT Industry required Academics Certified System Admin CIS-ITSM, Certified Application developer ITIL Foundations certification is preferred. Bachelors degree or equivalent combination of education and experience.

Job Description Advanced experience with Service Now implementations Strong technical knowledge in Scripting System Definition Business Rules Menus UI Forms UI Actions Content Management Imports Transforms Web Services and Notifications Developing designing configuring and rollout of new application modules workflows and catalog requests Experience with Business Rules Script Includes UI Actions Scheduled Jobs all scripted aspects of the Service Now system Experience with ServiceNow client and server-side JavaScript and the Service Now APIs Strong understanding of ITSM best practice processes must be self-motivated with a proven track record in ITSM technologies Experience in the development and implementation of Service Portal and Widgets Experience in Integration with third-party tools Experience with the development and implementation of ServiceNow ITSM modules Incident Management Problem Management Configuration Management Change Management Knowledge Management or other ITSM application Hands-on experience integrating multiple data sources into a unified ServiceNow CMDB as well as integrating data between Primary Skills Service Now implementation/Integration ServiceNow ITSM Module ServiceNow Scripting (Server/Client/Javascript) Secondary Skills CSA Certification is (Good to have) Workflow

Hiring for USA based big Multinational Company (MNC) We are seeking a skilled and experienced ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform. The ideal candidate will work closely with internal stakeholders to translate business requirements into technical specifications and scalable solutions, ensuring high performance and user satisfaction. Design, configure, and customize ServiceNow applications and modules based on business needs. Develop and maintain custom applications and integrations within the ServiceNow platform. Implement new workflows, automation, and custom scripts using JavaScript, Glide, and ServiceNow APIs. Collaborate with stakeholders to gather and analyze requirements, and propose technical solutions. Maintain platform performance, troubleshoot issues, and perform root cause analysis. Create and maintain technical documentation, including solution designs and process flows. Stay current with ServiceNow updates, new features, and best practices. Ensure compliance with coding standards, security guidelines, and IT governance policies. Support ServiceNow upgrade and patching cycles with minimal disruption. Integrate ServiceNow with other third-party applications and data sources (e.g., REST/SOAP APIs). Core Modules/Areas of Responsibility: IT Service Management (ITSM) IT Operations Management (ITOM) IT Asset Management (ITAM) HR Service Delivery (HRSD) Customer Service Management (CSM) Security Operations (SecOps) Service Portal / UI Policies

Job Summary: We are looking for a highly skilled and experienced ServiceNow Developer with over 7 years of hands-on expertise in developing and customizing solutions on the ServiceNow platform, with a strong focus on IT Service Management (ITSM) and IT Operations Management (ITOM) modules. The ideal candidate will work closely with architects, product owners, and cross-functional teams to deliver high-quality ServiceNow solutions aligned with business needs. Key Responsibilities: Design, develop, and customize ServiceNow applications and modules, with a primary focus on ITSM (Incident, Change, Problem, Request, Knowledge) and ITOM (Discovery, CMDB, Event Management, Orchestration). Create and configure Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Workflows. Implement and manage ServiceNow Discovery, MID Servers, and CMDB health. Develop integrations between ServiceNow and external systems using REST/SOAP APIs, IntegrationHub, and custom integrations. Participate in gathering requirements, translating them into functional/technical specifications, and delivering robust solutions. Optimize performance and scalability of ServiceNow instances. Participate in testing, QA, and production deployment activities. Create and maintain technical documentation for implementations and customizations. Collaborate with platform architects and business stakeholders to ensure alignment with the overall ServiceNow roadmap. Required Skills & Experience: 7+ years of hands-on experience in ServiceNow development and administration. Strong experience in core ITSM modules and ITOM components like Discovery, CMDB, Event Management, Orchestration, and Service Mapping. Proficient in JavaScript, Glide API, and Flow Designer. Deep understanding of CMDB structure, data models, and dependency mapping. Experience working with MID Servers, credentials management, and probes/sensors. Expertise in building custom applications and configuring portal widgets (Service Portal). Solid knowledge of Access Control Rules (ACLs), UI Policies, and Data Policies. Experience with version upgrades, clone management, and patching activities. Familiarity with Agile/Scrum development practices. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) Mandatory Certified Implementation Specialist (CIS) in ITSM or ITOM Preferred Exposure to DevOps, App Engine, or SecOps is a plus Experience working in large enterprise environments is desirable Soft Skills: Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Ability to work both independently and as part of a team Self-motivated with a passion for learning and growing in the ServiceNow ecosystem Do: Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: ServiceNow - IT Service Management. Experience: 5-8 Years.

Develop catalog items, workflows, and integrations in the ServiceNow platform. Support configuration updates and assist in delivering automation projects for digital service operations. Tools & Platforms: ITSM, HRSD, Flow Designer, FSM, EC Pro Key Responsibilities: Configure catalog items, UI policies, notifications, and approval flows. Write scripts using the Glide API to automate form behavior and background logic. Support integration tasks involving REST APIs or data imports. Participate in Agile ceremonies, sprint planning, and QA testing. Contribute to documentation, versioning, and user guides

Experience Required: 6+ Years Job Summary: We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in designing, developing, and implementing ServiceNow solutions. The ideal candidate will be proficient in ServiceNow platform administration, scripting, integrations, and module development while ensuring best practices in ITSM, ITBM, HRSD or other relevant modules. Key Responsibilities: Design, develop, and implement ServiceNow applications, including custom applications, workflows, UI policies, business rules, and client scripts. Customize and enhance ServiceNow ITSM, ITBM, HRSD, Custom Scoped modules based on business requirements. Develop and configure Service Catalog, Request Management, Incident, Problem, Change, and CMDB modules.. Develop integrations using REST/SOAP APIs, MID Server, and third-party applications. Configure and maintain flows in Flow Designer and implement automation with Scripted REST APIs, Workflows, and Integration Hub. Implement Access Control (ACLs), security rules to ensure secure operations. Participate in ServiceNow upgrades, patching, and version management while ensuring system stability. Troubleshoot and resolve performance issues, system errors, and service outages. Work with business analysts for the requirements Create and maintain technical documentation, test cases, and deployment procedures. Stay updated with ServiceNow best practices, new releases, and industry trends. Required Skills & Qualifications: 6+ years of experience as a ServiceNow Developer. Strong expertise in JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, and Script Includes. Hands-on experience with ServiceNow Administration, ITSM, ITOM, HRSD, or other modules. Experience in Flow Designer, Integration Hub, and ServiceNow REST/SOAP integrations. Strong understanding of data model, CMDB architecture, and ServiceNow tables. Familiarity with ATF (Automated Test Framework) and ServiceNow Performance Analytics. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience in ServiceNow Scoped Applications and Custom App Development. Soft Skills: Strong analytical and problem-solving abilities. Ability to work independently and as part of a team. Attention to detail and a commitment to quality. Preferred Certifications: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD)

We are seeking a skilled and experienced ServiceNow Developer/Consultant to join our team. The ideal candidate will have a strong background in ServiceNow development and configuration, with hands-on experience in implementing and maintaining various modules and integrations. Key Responsibilities: Design, develop, and implement solutions using Script Includes, Client Scripts, Business Rules, and Flow Designer. Configure and customize Service Catalog items, Request tables, UI Policies, and UI Actions. Collaborate with stakeholders to gather requirements and translate them into technical solutions within the ServiceNow platform. Develop and maintain REST/SOAP integrations with third-party systems. Ensure adherence to best practices in ServiceNow development and platform governance. Provide support for incident resolution and enhancements related to ServiceNow modules. Maintain documentation and knowledge base using Confluence and manage tasks using JIRA. Required Skills and Qualifications: 45 years of hands-on experience in ServiceNow development. Proficiency in JavaScript and ServiceNow scripting components. Strong understanding of ITSM processes and ServiceNow architecture. Experience with Service Catalog, Request Management, and Workflow Configuration. Familiarity with Agile methodologies and tools such as JIRA and Confluence. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Preferred Certifications (Optional but Advantageous): ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ITIL Foundation Certification Mandatory Skills ServiceNow, expertise in script includes, client scripts, business rules, integration, and flow designer. Configure and customize Service Catalog items, Request tables, UI Policies, and UI Actions.

Diverse Lynx is looking for ServiceNow Developer to join our dynamic team and embark on a rewarding career journey Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers Design quality features and thinks about how the applications and solutions will evolve in the future Solving complex problems in a highly dynamic and agile environment Having a strong focus on code quality and reusability

We are looking for a ServiceNow - Developer Youll make a difference by: Design, develop, and implement ServiceNow applications and modules (e.g., ITSM, CSM, HAM/SAM, etc.) Customize ServiceNow forms, workflows, business rules, client scripts, UI policies, ACLs, and notifications, etc. Build and optimize Service Portals, widgets, and catalog items with a user-centric design Integrate ServiceNow with third-party tools and external systems using REST/SOAP APIs, Integration Hub, and spokes Participate in requirement gathering, technical design, testing, and deployment processes Troubleshoot, debug, and improve existing ServiceNow implementations Maintain clear and comprehensive technical documentation for all customizations Ensure platform security, performance, and compliance with standard methodologies Collaborate with partners, business analysts, and other developers to deliver high-quality solutions Handle data imports, transform maps, scheduled jobs, and background scripts Conduct unit testing, peer reviews, and UAT Support upgrades and patching activities, ensuring compatibility of custom developments with new releases Stay updated with the latest ServiceNow features and standard methodologies Youll win us over by: 3+ years of experience in ServiceNow development, with at least 1+ year in the CSM module Solid understanding of ServiceNow modules like Incident, Problem, Change, CMDB, Catalog, Knowledge, etc. Experience with ServiceNow Flow Designer, Integration Hub, and Service Portal Hands-on experience with REST/SOAP API integrations Proven knowledge of data security between scopes, including cross-scope privilege management and carrying out scoped access controls Good understanding of ServiceNow Translation Framework and implementing multilingual support across modules Proficient in JavaScript, Glide APIs, and Client-side/server-side scripting Understanding of data models, Access Control (ACL), and CSM-specific roles and permissions Demonstrable understanding of ServiceNow upgrade process and handling deprecated features ServiceNow Certified System Administrator (CSA) Good to have ServiceNow Certified Application Developer / Implementation Specialist Experience with DevOps for ServiceNow (ATF, pipelines, source control integration) Project based experience in data migration/validation Experience with AI Search, Next Experience UI, and Workspaces Understanding of ITIL process Familiarity with Agile/Scrum methodologies

Role: ServiceNow Developer Experience: 5+ Years Availability: Immediate Joiners Only Are you a ServiceNow expert with a passion for building seamless digital workflows? Do you have solid experience with CSM and ITSM modules? If yes we want, YOU on our team! What We're Looking For: 5+ years of experience in ServiceNow development Proven expertise in CSM (Customer Service Management) & ITSM (IT Service Management) Strong problem-solving skills and coding best practices Someone who can hit the ground running – immediate joiners only

Overview We are seeking a skilled ServiceNow ITSM Developer with 3–5 years of experience on the ServiceNow platform, including hands-on expertise in Employee Center Pro. The candidate will be responsible for developing, configuring, and enhancing ITSM applications and the Employee Center Pro portal to deliver a unified, modern employee experience. Key Responsibilities Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB, Service Catalog). Develop and enhance Employee Center Pro experiences, including landing pages, topic pages, catalog items, and guided journeys. Build intuitive Service Portal and Agent Workspace features to improve user experience. Work with stakeholders to design taxonomy, content delivery, and knowledge management in Employee Center Pro. Configure and implement navigation, targeted campaigns, and audience-based content visibility. Develop scripts, workflows, Flow Designer actions, and UI policies to automate ITSM processes. Integrate Employee Center Pro with HR, IT, and other enterprise services for a single unified portal. Support upgrades, platform health checks, and ensure compliance with best practices. Create reports and dashboards to track ITSM and Employee Center adoption metrics. Collaborate with cross-functional teams in an agile environment to deliver business requirements. Required Qualifications 3–5 years of hands-on ServiceNow development experience. Strong knowledge of ITSM modules (Incident, Change, Problem, Request, CMDB). Hands-on experience with Employee Center Pro – including page configuration, taxonomy, and personalization. Proficiency in JavaScript, Glide APIs, Flow Designer, and UI Builder. Experience developing in Service Portal and Agent Workspace. Understanding of content delivery, knowledge management, and audience targeting in Employee Center. Strong problem-solving skills with ability to troubleshoot and resolve platform issues. Preferred Qualifications ServiceNow Certified System Administrator (CSA) certification (required or in progress). ServiceNow Certified Implementation Specialist – ITSM or Employee Center certification. Experience with HRSD or CSM modules for broader portal use cases. Familiarity with CSDM framework and CMDB data modeling. Prior experience in global enterprise ServiceNow implementations.

Summary: We are looking for a ServiceNow ITOM Developer with strong administration, development, and support skills on ServiceNow Event Management and Discovery. The ServiceNow Developer role will work closely with business and product teams to achieve the desired outcome within the Agile Methodology. A person should have excellent analytical and developer skills with exceptional verbal and written communication. As a part of ServiceNow practice at NCR, you will always be motivated and get opportunities to advance and experience in new areas to strengthen your capabilities and skills. Key Responsibilities: Will be responsible to develop and implement different ServiceNow applications and integrationsfrominitiationto completion, tailored to the customer requirements Creation / implementation / modification of ServiceNow Event Management and Discovery others components Maintain technical documentation and assist/participate in QA and user training activities. Understanding of the project delivery lifecycle and processes and their implementation Scripting (JavaScript) for different modules for writing Rules, Updating/creating workflows, APIs etc Understand detailed requirements and own your code from design, implementation, test automation, and delivery ofhigh-qualitysolutions to our customers Solving complex problems in a highly dynamic and agile environment Having a strong focus on code quality and reusability Basic Requirements B.E./B.Tech in Computer Engineering or MCA or an equivalent education. 1.5-5 years of relevant experience in design and development with ServiceNow platform. Proficiency inscripting includingJavaScript, CSS, HTML,Angularwith experience in REST API integration will be a plus. Proficiency with ServiceNow framework and good understanding of UI Scripting, UI Action, UI Policy, UI Macro, Business Rules, Workflow development, service-now administration, Reporting in ServiceNow, SQL, Database view in ServiceNow. Experience across Waterfall and Agile project methodologies Dynamic team player with good verbal and written communication. Experience on one or more ITSM, SAM or other SNOW modules. Implementations will be a big plus. Preferred Requirements ITIL Certified ServiceNow CSA Any additional ServiceNow certifications will be a plus

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: ServiceNow - IT Service Management . Experience5-8 Years . 60% development and 40% Lead the deliverables Technical competency Core ServiceNow Development Strong hands-on experience with ServiceNow CSM module. ITSM module (RITM, workflows), service portal experience preferred. Proficient in Client scripts, Business rules, UI policies, UI actions Flow Designer / Workflow / Scripted Flows Service Catalog & Request Management CMDB & Discovery integration Custom App Development Scoped applications Scripted REST APIs, Inbound/Outbound integrations MID server configurations Team Leadership Mentor and guide junior/mid-level developers Conduct peer reviews, enforce coding standards and best practices Solution Design Translate business requirements into technical solutions Design scalable, maintainable ITSM implementations Manage technical debt and roadmap alignment Have the ownership mindset with cross collaboration skills

Role Overview: We are seeking a highly experienced and visionary ServiceNow Architect with a strong focus on ServiceNow App Engine implementation . The ideal candidate will possess over 10 years of progressive experience in IT, with a significant portion dedicated to architecting and delivering robust solutions on the ServiceNow platform. This role requires deep technical expertise, strategic thinking, and the ability to lead the design and implementation of custom applications using ServiceNow's low-code/no-code capabilities, particularly within the App Engine ecosystem. Key Responsibilities: Lead the architectural design, development, and implementation of custom applications and workflows using the ServiceNow App Engine. Translate complex business requirements into scalable, efficient, and secure technical solutions on the ServiceNow platform. Provide expert guidance and best practices for leveraging ServiceNow App Engine Studio (AES), Flow Designer, Process Automation Designer, UI Builder, and other App Engine components. Oversee and contribute to advanced ServiceNow scripting (Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, etc.) to extend platform functionality. Design and implement integrations between ServiceNow and external systems using Integration Hub, REST, SOAP, and other relevant technologies. Ensure adherence to ServiceNow best practices, architectural standards, security guidelines, and performance optimization principles. Collaborate closely with business stakeholders, product owners, developers, and other IT teams to ensure successful project delivery. Conduct technical reviews, provide mentorship to development teams, and foster a culture of innovation and continuous improvement. Stay abreast of the latest ServiceNow features, releases, and industry trends, particularly concerning the App Engine and low-code/no-code development. Technical Skills Required Skills (Must to Have): Overall Experience: 12+ years of progressive experience in IT, with a strong focus on enterprise application development and architecture. ServiceNow Architecture Experience: Proven experience (at least 3-5 years) specifically as a ServiceNow Architect, leading solution design and implementation. ServiceNow App Engine Expertise: Demonstrable, hands-on experience in implementing and architecting solutions using ServiceNow App Engine . Expertise with App Engine Studio (AES) for custom application development. Deep proficiency in Flow Designer for workflow automation. Strong experience with UI Builder for creating engaging user experiences. ServiceNow Development: Expert-level proficiency in ServiceNow scripting including Server-side (Business Rules, Script Includes, GlideRecord, Scripted REST APIs) and Client-side (Client Scripts, UI Policies, UI Actions). Integrations: Solid experience designing and implementing integrations using ServiceNow Integration Hub, REST APIs, SOAP, and other integration patterns. Platform Knowledge: In-depth understanding of the ServiceNow data model, security framework (ACLs, roles), and platform capabilities. Problem-Solving: Exceptional analytical and problem-solving skills with the ability to troubleshoot complex technical issues. Communication: Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. Location: Ability to work from our Gurugram office. Nice-to-have skills Preferred Skills (Good to Have): Experience with Process Automation Designer for orchestrating multi-departmental workflows. Familiarity with the ServiceNow Now Experience UI Framework and component development. Experience with other core ServiceNow modules (e.g., ITSM, CSM, HRSD, ITOM, GRC) and how they integrate with custom applications. Knowledge of Agile/Scrum methodologies and experience working in an Agile development environment. Understanding of ServiceNow DevOps and CI/CD practices . Additional ServiceNow certifications (e.g., Certified Implementation Specialist in relevant modules, or Certified Technical Architect - CTA). Experience with cloud platforms (AWS, Azure, GCP) from an integration or hosting perspective. Prior experience in a technical leadership or mentorship role, guiding junior developers. Certifications: ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD).

As a ServiceNow Developer at our expanding Bangalore location, you will play a crucial role in designing, developing, and implementing transformative solutions for our global clients. Collaborating with stakeholders, you will gather requirements, conduct solution designs, and deliver demos to ensure successful project execution. Your responsibilities will include customizing workflows, developing Service Portal tools, and integrating ServiceNow with external systems to enhance user experience and operational efficiency. You will be expected to perform code reviews, unit testing, and ensure compliance with ServiceNow best practices and governance models. Troubleshooting platform issues, optimizing performance, and managing upgrades, patches, and version migrations will also be part of your daily tasks. To excel in this role, you must have at least 2 years of hands-on ServiceNow development experience in an on-site environment. Proficiency in ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, and UI Actions, is essential. Strong expertise in JavaScript, AJAX, and RESTful/SOAP API integrations is required. Experience with Flow Designer, IntegrationHub, and Service Portal customization is a must. A solid understanding of ITIL processes and excellent communication skills are also key qualifications. Preferred qualifications include ServiceNow System Administrator and Application Developer certifications, experience with Scoped Applications and CMDB integrations, familiarity with Discovery, Orchestration, and MID Server configuration, exposure to Agile/Scrum methodologies and DevOps pipelines, and knowledge of Performance Analytics and reporting on ServiceNow. In return, we offer a collaborative on-site environment in Bangalore that fosters continuous learning and innovation. You will have the opportunity to work on impactful projects across global enterprises, receive a competitive compensation package, and benefit from career development support. Join our team and be part of our mission to empower organizations with streamlined, secure, and scalable processes through ServiceNow solutions.,

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Job Title: Lead Technical Consultant Experience Level: 6- 10 years Short Description: As a Lead ServiceNow Specialist, you will spearhead initiatives to optimize and expand our use of the ServiceNow platform across various business functions, including Customer Service Management, Sourcing and Procurement Operations, Legal Services Delivery, and Financial Services Operations. This leadership role demands a deep understanding of ServiceNow&aposs capabilities, strategic vision, and the ability to translate complex business requirements into efficient technical solutions. You will lead a team of developers and collaborate closely with business stakeholders to drive innovation and operational excellence. Roles and Responsibilities: Build and oversee the design, development, and implementation of ServiceNow solutions across multiple modules such as Service Portal, Workspaces, CMDB, Service Catalog, and Now Agent. S2P, FSO, CRM, ITAM, ITOM, IRM/GRC or a combination of these modules. Responsible for the technical specifications and implementation of the ServiceNow integrations. Create and manage scripts, workflows and architecture documents. Lead the integration of ServiceNow with other low-code platforms, RPA, and IDP technologies to enhance business processes and automation. Develop and enforce best practices in code development, system architecture, and process automation while leading code and peer reviews. Conduct sophisticated troubleshooting and problem-solving across the ServiceNow platform. Direct and mentor a team of ServiceNow developers and analysts, fostering a culture of continuous improvement and professional growth. Manage key stakeholder relationships, translating complex business needs into technical specifications and ensuring alignment with business objectives. Drive innovation in IT service management, leveraging new technologies and methodologies to enhance service delivery. Build robust Integrations with other peripheral systems, middleware, application. Manage the ServiceNow upgrade process, ensuring compatibility and minimal disruption. Skills and Qualifications: Proven expertise in the ServiceNow platform, Script include Client and Server-side scripting including advanced knowledge of Service Portal, Workspaces, CMDB, Service Catalog, Knowledge Management and Change Management. Advanced proficiency in App Engine Studio, flows to build custom applications using ServiceNow OOTB and plugins. ServiceNow Portal development experience with Angular, JS, CSS, SQL/MongoDB. Strong leadership skills with the ability to lead by example in developing solutions and managing teams. Expertise in DevOps practices, including continuous integration and continuous deployment. Excellent analytical, problem-solving, and project management skills. Proficient in JavaScript, HTML, CSS, and other relevant web technologies. Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs, scripted, Web-Services, AJAX, Business Rules, SOAP, REST, SSO-SAML Exposure to configuring UI Actions/UI Policy ACL, Business Rules, Glide Scripting. Experience and Education Background: Bachelor&aposs or master&aposs degree in computer science, Information Systems, or a related field. 6-10 years of progressive experience in ServiceNow development and administration. Required certifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), any other relevant Micro-certifications, Solutions based certifications is an advantage. Other Preferred Skills: Familiarity with additional low-code platforms, Robotic Process Automation (RPA), and Intelligent Document Processing (IDP) platforms. Experience in ITIL or similar frameworks, with certification preferred. Strong interpersonal and communication skills, capable of working directly with clients and high-level organizational leaders. Additional Information: This position offers the opportunity to be at the forefront of IT service management and digital transformation initiatives. Professional development opportunities, including training and certification in emerging technologies and leadership. Qualifications BE Show more Show less

Diverse Lynx is looking for Servicenow Developer to join our dynamic team and embark on a rewarding career journey Education and Background:Obtain a strong foundation in computer science, information technology, or a related field Familiarize yourself with IT service management concepts and best practices ServiceNow Knowledge:Gain a deep understanding of the ServiceNow platform, its architecture, and its various modules and applications Study ServiceNow's scripting languages, including JavaScript, Glide, and AngularJS Certifications:Consider obtaining ServiceNow certifications, such as the "ServiceNow Certified Application Developer" certification, to validate your skills and expertise Technical Skills:Develop proficiency in scripting languages, particularly JavaScript, which is extensively used for customizing and extending ServiceNow applications Learn about the Glide API, REST API, and other integration mechanisms used within the platform Gain expertise in designing and implementing custom workflows, business rules, and UI policies Application Development:Understand how to create custom applications within ServiceNow to meet specific business needs Develop and customize forms, lists, and other UI components Automation and Integration:Learn how to integrate ServiceNow with other third-party systems and tools to streamline business processes Explore integration techniques using RESTful APIs, SOAP, and MID Server Problem-Solving Skills:Develop strong analytical and problem-solving skills to troubleshoot and resolve issues within the platform Best Practices:Stay updated with ServiceNow best practices, guidelines, and coding standards to ensure efficient and maintainable solutions Continuous Learning:ServiceNow is a dynamic platform, so continuous learning is essential Keep up with updates, new features, and changes to the platform

Job Description Lead Business Architect (Expe. 6- 8 Years) Location Hyderabad, Notice Period -0 to 15 days Roles & Responsibility 1. Lead the business team in gathering requirements with SMEs and document use cases and choosing the best way to implement requirements leveraging the Pegasystem software and DCO capabilities. 2. Understanding business process management and business requirements of the customers and translating them to BRD/Functional spec/Use stories 3. To ensure that the documented use cases adequately represent the needs of the business and meet all requirements & to ensure that the enterprise standards are adhered to including storage of artifacts, traceability, version control and change control 4. Help to document business rules & Assist with the draft UI and draft fl ow development 5. Assist with class structure design from the perspective of the business needs 6. Design and configure rules and flows & ensure Product Owner sign off(s)

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description Job Title : Senior Manager- ServiceNow Platform Technical Architect Qualification : BE / B.tech Relevant Experience : 15+ Years Must Have Skills : The ServiceNow Technical Architect is responsible for designing and implementing scalable, secure, and efficient ServiceNow solutions that align with business objectives. This role involves assessing current architecture, re-defining platform architecture aligned with best practices, integration requirement with enterprise systems, and providing technical expertise to the development teams. Key Responsibilities Solution Architecture & Design Define and implement scalable, performant ServiceNow solutions that align with business needs. Develop and maintain ServiceNow architecture standards, best practices, and governance frameworks. Ensure technical alignment with enterprise IT strategies, security policies, and compliance requirements. Customize and implement SRE practices for platform and associated products/applications Technical Leadership & Governance Provide architectural guidance and technical mentorship to ServiceNow developers and administrators. Conduct code reviews, technical audits, and system performance optimizations. Establish governance policies for instance management, upgrades, and platform security. Platform Development & Customization Oversee the customization and configuration of ServiceNow applications and modules. Review custom scripts, business rules, UI policies, workflows, and integrations from Service now best practices standpoint Utilize ServiceNow development tools such as Flow Designer, UI Builder, and Glide APIs. Integration & Automation Design and implement integrations with third-party systems using REST, SOAP, LDAP, and MID Server. Optimize workflows and automation using Integration Hub and Orchestration. Ensure seamless data flow between ServiceNow and enterprise applications. Collaboration & Stakeholder Management Work closely with business analysts, product owners, and IT teams to translate business requirements into technical solutions. Provide expert consultation on ServiceNow capabilities, roadmap, and implementation strategies. -Communicate technical concepts effectively to both technical and non-technical stakeholders. Platform Maintenance & Upgrades Manage ServiceNow upgrades, patching, and instance performance monitoring. Ensure minimal disruption and adherence to ServiceNows upgrade best practices. Stay up to date with new ServiceNow releases and features. Required Qualifications 18-20 years of total software engineering/ IT experience.15+ years of ServiceNow development/Ops & Technical architecture experience. ServiceNow Expertise: Deep understanding of ServiceNow architecture, data model, and development best practices. Development Skills: Proficiency in JavaScript, Glide APIs, Flow Designer, andUI development. Integration Knowledge: Experience with REST, SOAP, JSON, LDAP, OAuth, and integration middleware. Cloud & Security: Understanding of cloud infrastructure, IT security, and compliance frameworks. Certifications: ServiceNow Certified Technical Architect (Must have). ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), Certified Application Developer (CAD), Preferred Qualifications Experience in working in Agile/Scrum environments. Familiarity with ITIL framework and best practices. Strong problem-solving, analytical, and communication skills. Location : Hyderabad CTC Range : As per market standards Notice period : Immediate Shift Timing : General Shift Mode of Interview : Virtual Mode of Work : Work from office Bhuvaneshwari S Senior Specialist Black and White outsourcing Pvt Ltd Bangalore, Karnataka,INDIA. bhuvaneshwari@blackwhite.in | www.blackwhite.in

BMC is looking for a Remedy Developer, an innovator at heart, to join a team of highly skilled software developers, responsible for BMCs Helix Capacity Optimization product. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Contribute to feature enhancements, corrective fixes - design to deploy Interact with Architects / Team leads to understand the scope of new requirements Provide resolution for product defects Work with geographically diverse cross-functional teams to coordinate the development work Work on customer issue resolution and proactive problem solving To ensure youre set up for success, you will bring the following skillset & experience: You have 3-6 years of experience in Remedy Workflow development. You must have experience in BMC Remedy Application development. You have knowledge of functional and design aspects of the BMC Remedy ITSM Suite. You have experince in developing enterprise software products. You are a self-learner whos passionate about problem solving and technology . You are a team player with good communication skills in English (verbal and written) Whilst these are nice to have, our team can help you develop in the following skills: Experience with BMC products like DWP, Helix platform, HSSO is preferable

Service Now Job Description Basic Qualifications: Basic Requirements: Minimum 6+ years Relevant ServiceNow Experience . Responsible for handling escalations, participates in escalation meetings and should be solution oriented in decision makings. Should have managed a team of ServiceNow resources and is able to manage a team working remotely and on different time zones. Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows. System/Process Automation (Orchestration) experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS Experience in working on ServiceNow Development using Agile/Scrum methodology. Ability to communicate fluently with client stakeholders. Flexible for rotational shifts including night shift. Preferred Skills: Understanding of Configuration Management as it relates to ITIL Experience in the new ServiceNow scoped applications, Virtual agent, Performance Analytics, ATF, Predictive Intelligence, Agent Workspace, Mobile app etc., Web Services Integration (SOAP, REST, JSON, JDBC) Experience implementing systems using the Agile/Scrum methodology Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong communication, Strong presentation and writing skills. Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Minimum ServiceNow CSA certified. ITIL certification / CIS/ CAD ServiceNow certification is an advantage. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.

Job Summary: We are looking for a highly skilled and experienced ServiceNow Developer with over 6+years of hands-on expertise in developing and customizing solutions on the ServiceNow platform, with a strong focus on CSM Module . The ideal candidate will work closely with architects, product owners, and cross-functional teams to deliver high-quality ServiceNow solutions aligned with business needs. Key Responsibilities: Design and implement scalable ServiceNow solutions across CSM , ITSM, ITOM and custom applications while ensuring security, compliance, and performance. Manage data migration and customer onboarding experience from legacy applications to the ServiceNow / SaaS stack. Collaborate with stakeholders to translate business requirements into technical solutions and provide strategic platform guidance. Drive project timelines, track milestones, and ensure successful delivery of implementations in alignment with business objectives. Develop workflows, business rules, UI policies, and integrations using REST, SOAP, MID Server, and automation tools like Flow Designer and Integration Hub. Define architecture standards, governance models, coding best practices, and CI/CD pipelines for efficient ServiceNow development and deployment. Mentor developers, conduct code reviews, and oversee technical assessments to ensure quality and adherence to best practices. Stay updated on ServiceNow innovations, recommend enhancements, and engage with the ServiceNow community for continuous improvement. Possess strong expertise in ServiceNow scripting, integrations, CSM, CMDB, ITIL frameworks, cloud computing, and enterprise IT landscapes. Possess a strong understanding of project management principles, ensuring work is structured around key milestones, timelines, and deliverables. Experience with Telco or Order Management is a plus. Preferred Qualifications: Any Bachelors/Masters degree(BE/BTech/ME/MTech) ServiceNow Certified System Administrator (CSA) - Preferred Certified Implementation Specialist (CIS) in ITSM or ITOM - Preferred Experience working in large enterprise environments is desirable Soft Skills: Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Ability to work both independently and as part of a team Self-motivated with a passion for learning and growing in the ServiceNow ecosystem Competencies Client Centricity Passion for Results Execution Excellence Collaborative Working Learning Agility Problem Solving & Decision Making Effective communication >

Basic Requirements: Minimum 5+ years Relevant ServiceNow Experience . Responsible for handling escalations, participates in escalation meetings and should be solution oriented in decision makings. Should have managed a team of ServiceNow resources and is able to manage a team working remotely and on different time zones. Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows. System/Process Automation (Orchestration) experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS Experience in working on ServiceNow Development using Agile/Scrum methodology. Preferred Skills: Understanding of Configuration Management as it relates to ITIL Experience in the new ServiceNow scoped applications, Virtual agent, Performance Analytics, ATF, Predictive Intelligence, Agent Workspace, Mobile app etc., Web Services Integration (SOAP, REST, JSON, JDBC) Experience implementing systems using the Agile/Scrum methodology Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong communication, Strong presentation and writing skills. Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Minimum ServiceNow CSA certified. ITIL certification / CIS/ CAD ServiceNow certification is an advantage. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives