Senior Specialist, Content Design Mastercard

5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Senior Specialist, Content Design at Mastercard, you will be an integral part of the Customer Experience and Design team, specifically working in the Content Design team as part of Mastercard's Foundry. Your role involves contributing to B2B2C products that enable Mastercard to provide innovative solutions for its customers. Your main responsibilities will include serving as the sole content design expert on a multi-disciplinary team, developing content strategies for digital experiences based on research and testing, and creating documentation to showcase your work. You will be tasked with crafting consistent, concise, and accessible UI copy, as well as ensuring that your work aligns with best practices in content strategy and UX writing. Additionally, you will be responsible for developing documentation to assist customers in implementing products successfully and actively participating in Mastercard's CX&D community. The ideal candidate for this role should possess demonstrated expertise in managing content design workflows using best-practice methods, ability to drive work forward proactively and independently, excellent writing and communication skills, and the capacity to set clear objectives and manage competing priorities in a dynamic environment. Strong interpersonal skills are essential, as you will need to influence strategic direction and collaborate with cross-functional stakeholders effectively. Moreover, as part of Mastercard's commitment to information security, it is expected that you adhere to the organization's security policies and practices, maintain confidentiality and integrity of accessed information, report any suspected security violations, and complete mandatory security trainings as required. If you are a proactive and skilled content designer with a passion for crafting compelling digital experiences, then this role at Mastercard offers an exciting opportunity to make a significant impact within a leading global company.,

Posted 3 days ago

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Product Writer(UI/UX + Content) Somani Technologies

3.0 - 7.0 years

6 - 8 Lacs

Bengaluru

Hybrid

Immediate to 15 days joiners preferred About the Role Were looking for a Product Writer who can shape both the product experience and the stories we tell around it. This isnt just about microcopy (though we love a good tooltip)—it’s about how language flows through everything a user sees, touches, or feels across our platform. You’ll work closely with product managers, designers, and developers to bring clarity, consistency, and context to every interaction—and collaborate with content teams to ensure a unified brand voice. What You’ll Do Write clear, concise, and intuitive UI copy across the product (buttons, errors, tooltips, , etc.) Craft transactional and behavioural emails triggered by user actions Develop in-app messages, feature tours, and onboarding flows Collaborate with design, product, tech, and content teams to uphold our tone of voice Support product documentation, help content, and in-product feature stories Assist in naming conventions, glossary development, and writing guidelines Test and iterate copy based on feedback, data, or user research Support marketing or platform-wide messaging initiatives What You Bring 3–5 years of experience writing product or UX copy for digital platforms A portfolio that reflects versatility—from UI microcopy to feature explainers Deep understanding of user-centred design and how language drives behaviour A knack for balancing clarity with creativity Experience working in agile, cross-functional teams Bonus: Experience with SaaS, community platforms, CMS, or Figma

Posted 1 week ago

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