Client Ledger Checking Call the agent and monitor the payment Resolve customers queries with the help of our sales team or operations team Credit Given to the Agent - as per the Companys Policy Checking payments in Bank as well as Payment Gateway and updating the customers account accordingly Other Credit Control related work.

As a Store Associate, you will be responsible for overseeing the procurement process, managing inventory levels, and ensuring efficient supply chain operations within the store or organization. RESPONSIBILITIES: Maintain accurate records of inventory levels and transactions. Monitor inventory levels to avoid stock outs and overstock situations. Conduct regular inventory audits to reconcile physical stock with records. Evaluate vendor performance based on quality, delivery, and pricing fixed on the software. Coordinate the logistics of incoming and outgoing shipments. Prepare regular reports on inventory levels, procurement activities, and department wise issue. Ensure compliance with company policies, procedures, and regulatory requirements. SKILLS SETS: Knowledge of procurement processes, inventory management techniques, and supply chain principles. Strong analytical and problem-solving skills. Excellent communication and negotiation abilities. Proficiency in using inventory management software and MS Office (Excel, Word). Attention to detail and ability to prioritize tasks effectively. EDUCATION: Graduation.

THE SUPPORT EXECUTIVE WILL PERFORM THE ACTIVIES TO PROVIDE QUALITY CUSTOMER SERVICE Responsibilities/Activities: COMMUNICATE WITH THE TRAVEL AGENT TO RESOLVE COMPLAINT OR QUERY ABOUT HIS PURCHASED TICKES BY MAKING OR RECEIVING A CALL E-MAIL COMMUNICATION WITH THE TRAVEL AGENT TO SOLVE THEIR QUERIES. COORDINATE WITH INTERNAL TEAM FOR VARIOUS QUERY RESOLUTION. AIRLINES WEBSITES & E-MAIL NAVIGATION FOR VARIOUS ASPECTS. COMMUNICATE WITH AIRLINES SUPPORT TEAM FOR VARIOUS ACTIVITY IN THE PNR. PROPER HANDOVER OF THE ASSIGNED TASK IN CASE OF REQUIREMENT. Performs other duties as assigned.

UDAAN Hotels Resorts is looking for Customer Support Executive to join our dynamic team and embark on a rewarding career journey Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team

UDAAN Hotels Resorts is looking for Telecalling Associate to join our dynamic team and embark on a rewarding career journey Studying the details of each offering and remaining abreast of updates to these offerings. Obtaining and updating lists of individuals' contact details. Calling active and budding clients to encourage the purchase of items. Addressing Noting important details of each conversation. Communicating verbal acceptances of offers to our sales team for closing. Recording all successful and unsuccessful attempts to close sales. Attending regular team meetings to clarify progress and performance-related expectations. Conducting each of your functions with the utmost respect, regardless of others' dispositions

UDAAN Hotels Resorts is looking for Customer Support - GDS Trained to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries via phone, email, or live chat Troubleshooting technical problems and providing solutions Recording and updating customer information in databases Escalating complex issues to higher levels of support Maintaining a high level of knowledge about company products and services Providing exceptional customer service and building positive relationships with customers Collaborating with other teams to resolve customer issues and improve processes Staying current with industry developments and updates to company policies Continuously seeking ways to improve customer experience and overall satisfaction.

UDAAN Hotels Resorts is looking for Manager - Credit Control to join our dynamic team and embark on a rewarding career journey Credit Analysis: Assessing the creditworthiness of potential borrowers by analyzing their financial statements, credit history, and repayment capacity Risk Assessment: Evaluating the level of credit risk associated with different borrowers and determining appropriate credit limits and terms Credit Policy: Developing and implementing credit policies and procedures to ensure consistency and compliance with internal guidelines and industry regulations Credit Underwriting: Approving or declining credit applications based on the risk assessment and established criteria Credit Monitoring: Monitoring the credit performance of existing borrowers and taking proactive measures to address potential delinquencies or defaults Debt Recovery: Overseeing debt collection efforts and working with collection agencies if necessary to recover outstanding debts Customer Relationship Management: Building and maintaining relationships with customers or clients to understand their credit needs and address any credit-related concerns Credit Reporting: Reporting on credit-related metrics and performance to senior management or relevant stakeholders Collateral Management: Evaluating and managing collateral provided by borrowers to secure credit facilities

UDAAN Hotels Resorts is looking for Data Analyst to join our dynamic team and embark on a rewarding career journey Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets. Processing confidential data and information according to guidelines. Helping develop reports and analysis. Managing and designing the reporting environment, including data sources, security, and metadata. Supporting the data warehouse in identifying and revising reporting requirements. Supporting initiatives for data integrity and normalization. Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems. Generating reports from single or multiple systems. Troubleshooting the reporting database environment and reports. Evaluating changes and updates to source production systems. Training end-users on new reports and dashboards. Providing technical expertise in data storage structures, data mining, and data cleansing.

UDAAN Hotels Resorts is looking for Chartered Accountant to join our dynamic team and embark on a rewarding career journey Oversee the duties of the accounting team. Implement accounting systems and processes. Reconcile income statements. Prepare monthly financial reports. Control the master data of the general register. Review and release online banking payments. Ensure compliance with state revenue service. Provide ongoing accounting and reporting support. Manage the full financial process. Prepare an expense budget report.

UDAAN Hotels Resorts is looking for Company Secretary to join our dynamic team and embark on a rewarding career journey To be a designated Company secretary for Group Companies at Vidyavihar (West) officeHandle documentation with high-level of confidentiality To Manage the secretarial aspects of Board Meetings, AGMs, and other corporate activities including preparation, review and distribution of Notice, Agenda Items, Minutes of the meetings, Board Resolutions, and any other documents as applicable To ensure and vet the contracts and other documents of the company keeping company interest ahead Compliance and advisory work relating to Companies Act, ROC and other Secretarial Compliance To maintain records of all documents required for Audit and establish the right auditable procedures Prepare and present periodic compliance reports to senior managementTo assist Finance department as and when required

UDAAN Hotels Resorts is looking for Hotel Operation Professional to join our dynamic team and embark on a rewarding career journey Develop and implement operational strategies, policies, and procedures to optimize efficiency and productivity across all areas of operation Oversee daily operations, including inventory management, supply chain logistics, production scheduling, and quality control, to meet production targets and customer demand Monitor key performance indicators (KPIs) and operational metrics to track performance, identify areas for improvement, and implement corrective actions as needed Lead and motivate a team of operations staff, including supervisors, technicians, and support personnel, to ensure alignment with organizational goals and objectives Collaborate with cross-functional teams, including sales, finance, and engineering, to coordinate activities and resolve operational issues in a timely manner Ensure compliance with regulatory requirements, safety standards, and company policies and procedures in all aspects of operations Identify opportunities for process improvements, cost reduction, and revenue enhancement, and implement initiatives to drive operational efficiency and profitability Prepare regular reports and presentations for senior management, summarizing operational performance, challenges, and opportunities

UDAAN Hotels Resorts is looking for Sales Support Professional to join our dynamic team and embark on a rewarding career journey Sales Administration: Assist with sales administrative tasks such as preparing sales reports, maintaining customer databases, updating sales documentation, and managing sales contracts or agreements Order Processing: Process sales orders received from customers, ensuring accuracy and timeliness Coordinate with various departments, including logistics and finance, to facilitate order fulfillment and timely delivery Customer Communication: Interact with customers via phone, email, or in-person to address inquiries, provide product information, resolve issues, and assist with order status updates Maintain positive and professional customer relationships Sales Data Analysis: Analyze sales data, including sales reports, customer feedback, and market trends, to identify opportunities for sales growth or improvement Provide insights and recommendations to the sales team based on data analysis Sales Support Materials: Assist in the creation and maintenance of sales support materials such as presentations, product catalogs, sales collateral, and training materials Ensure these materials are up to date and readily accessible to the sales team Sales Pipeline Management: Help manage the sales pipeline by tracking and updating leads, opportunities, and sales activities in CRM (Customer Relationship Management) systems Provide regular updates to the sales team regarding the status of leads and opportunities Sales Team Coordination: Collaborate with the sales team to coordinate meetings, sales events, and presentations Assist in the preparation of sales proposals, contracts, and sales presentations Sales Reporting and Forecasting: Prepare and maintain sales reports, performance dashboards, and sales forecasting documents Provide accurate and timely sales data and analysis to support decision-making and planning Product Knowledge: Develop a solid understanding of the company's products or services, features, benefits, and competitive advantages Stay updated with product updates, industry trends, and market dynamics to effectively support sales efforts Process Improvement: Identify opportunities for process improvement and automation within the sales support function Propose and implement solutions to enhance sales support efficiency, accuracy, and customer satisfaction Must be good with communication Good marks in educational background Graduate in any level Can handle the work of KYC and maintain the file of agents

UDAAN Hotels Resorts is looking for Accounts Executive to join our dynamic team and embark on a rewarding career journey Providing support for clients by learning about and satisfying their needs. Making cold calls or reaching out to prospects. Following up with prospects several times throughout the sales cycle to ensure needs are being met. Presenting and demonstrating the value of products and services to prospective buyers. Compiling and analyzing data to find trends. Developing sales strategies and setting quotas. Staying current on company offerings and industry trends. Maintaining a database of contact information. Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience. Handling complaints and negotiations.

We are seeking a new graphic designer to join our company. You will be designing a wide variety of things across digital and offline media. To be successful in this position, you'll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail. Responsibilities: Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), and other relevant design tools. Strong portfolio showcasing a range of design skills, including branding, print, and digital design. Understanding of typography, color theory, and layout principles. Knowledge of current design trends and willingness to stay updated with industry developments. Excellent communication skills and the ability to collaborate effectively with cross-functional teams. Attention to detail and a passion for creating exceptional design solutions. Experience with video editing and motion graphics is a plus. Flexibility to adapt to evolving brand needs and design requirements. Requirements: bachelors degree in graphic design or related field. Experience as a graphic designer or in a related field. Demonstrable graphic design skills with a strong portfolio. Proficiency with required desktop publishing tools, including Photoshop, InDesign Quark, and Illustrator. Effective time management skills and the ability to meet deadlines. Able to give and receive constructive criticism. Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design. Experience with computer-aided design.

UDAAN Hotels Resorts is looking for Human Resource Professional to join our dynamic team and embark on a rewarding career journey A Human Resource (HR) job description typically involves tasks such as managing employee recruitment and selection, administering employee benefits and compensation, developing and implementing personnel policies and procedures, maintaining employee records, providing employee training and development opportunities, and resolving employee relations issues HR professionals may also be responsible for ensuring compliance with employment laws and regulations, as well as contributing to overall organizational strategy and planning Effective communication, attention to detail, and strong interpersonal skills are often required for success in an HR role

We are seeking a Graphic Designer to join our team. You will be designing a wide variety of things across digital and offline media. If you believe you are self-starter, capable of delivering creative ideas & show amazing attention to detail, let s meet. Your responsibilities: Planning concepts by studying relevant information & materials Illustrate concept by designing rough layout of art and copy regarding arrangement, size, type size and style & related aesthetic concepts Liaising, managing & advising stakeholder requirements, budget, design style, format, print production & timescales Preparing rough drafts of material based on the agreed brief Develop illustrations, logos & other designs using software or by hand Use the appropriate colors & layouts for each graphic Work with copywriters and creative directors to produce final design Test graphics across various media Ensure final graphics and layouts are visually appealing Communicate with stakeholders about layout & design Create a wide range of graphics & layouts for product illustrations, company logos & websites with software as photoshop Reviewing final layouts and suggesting improvements if needed Completes projects by coordinating with outside agencies, art services, printers, etc Maintains technical knowledge by attending design workshops, reviewing professional publications; participating in professional societies Contributes to team effort by accomplishing results within timelines Skill sets/Experience we require: Proven work experience in graphic design or related field Proficiency in desktop publishing tools including photoshop, InDesign Quark & Illustrator An eye for aesthetics and details Good communication skills Ability to work methodically & meet deadlines Professional approach to time, costs & deadlines Pedigree: bachelors/masters degree in Graphic Design or related field

Marketing Manager/Executive is responsible for developing and executing comprehensive marketing strategies to promote a travel agencys products and services, including destinations, packages, and special deals, across various channels like online platforms, social media, and traditional advertising, with the goal of attracting new customers and increasing sales, while closely monitoring campaign performance and adapting strategies based on market trends and customer insights. Qualifications: Bachelors degree in Marketing, Tourism, Business Administration, or a related field .. MBA in Marketing (major) Proven experience in digital marketing strategies, including SEO, SEM, social media marketing, and email marketing Strong understanding of the travel industry, including market trends, destinations, and customer behavior Excellent writing and communication skills to create engaging marketing content Analytical skills to interpret data and measure campaign performance Creative thinking and ability to develop innovative marketing concepts Project management skills to execute marketing campaigns efficiently Proficiency in marketing automation tools and CRM systems

An MIS Executive manages an organizations Management Information Systems (MIS) They are responsible for data analysis, report generation, and system maintenance They also ensure that the organizations technology infrastructure supports its business goals Qualifications Bachelors degree in Computer Science, IT, or a related stream Experience managing a team Practical experience with software applications Excel skills such as data sorting, cell formatting, and pivot tables

We are looking for a skilled Accounting Clerk to perform a variety of accounting, bookkeeping and financial tasks. You should be familiar with all accounting procedures and have a flair for numbers. Ultimately, you should ensure that the company s daily accounting functions run accurately and effectively. Your responsibilities: Provide accounting and clerical support to the accounting department Type accurately, prepare and maintain accounting documents and records Prepare bank deposits, general ledger postings and statements Reconcile accounts in a timely manner Enter key data of financial transactions in database daily Aid and support company personnel Research, track and restore accounting or documentation problems and discrepancies Inform management and compile reports/summaries on activity areas Function in accordance with established standards, procedures and applicable laws Responding appropriately to vendor, client, and internal requests. Ensuring Accounting Department runs smoothly and efficiently. Performing basic office tasks, including answering phones, responding to emails, processing mail, filing, etc Skill sets/Experience we require: Proven accounting experience, preferably as an account receivable or accounts payable associate Familiarity with bookkeeping and basic accounting procedures Competency in MS Office, databases and accounting software Comprehensive knowledge of Accounting procedures and principles. Ethical behavior when dealing with sensitive financial information. High level of accuracy and efficiency. Exceptional verbal and written communication skills. Courteous, professional manner, strong customer service skills. Computer literacy and strong typing skills, experience with accounting software may be required. Attention to detail. Willingness to comply with all company, local, state, and federal financial regulations. Pedigree: High school degree bachelors in Commerce, Mathematics or equivalent field preferred

UDAAN Hotels Resorts is looking for Online Reputation Executive to join our dynamic team and embark on a rewarding career journey Develop and implement online reputation management strategies. Monitor and respond to online reviews and feedback. Collaborate with cross-functional teams to achieve business goals. Prepare and deliver online reputation reports. Provide training and support to online reputation staff.