2 Ucmdb Jobs

As a Senior Specialist at Linde Global Support Services Pvt. Ltd in Kolkata, WB, India, you will play a crucial role in providing ongoing application support and development within IS Tools for Linde IS and Group. Your main responsibilities will include modifying and adapting standard design application systems to make processes more efficient through IT solutions. You will ensure process compliance of a global service delivered using the tools to one or multiple Business Regions, thereby ensuring service continuity. It is essential for you to be proficient and self-driven in all tools, act as a backup for any resources as needed, and find automation solutions for manual tasks within the departments. At Linde, we offer a range of benefits to make your workplace comfortable and enjoyable, including loyalty offers, annual leave, an on-site eatery, employee resource groups, and a supportive team environment. By joining us, you will have the opportunity to make a significant impact by developing IT solutions in adherence to policies, guidelines, and procedures of Global IS. You will also participate in global projects in the IS Tools area, contribute knowledge, and ensure project completion within the timeframe. To excel in this role, you must possess the ability to plan your workload effectively, work in teams, and be self-motivated with a meticulous and organized approach. Strong communication skills are essential for interacting with stakeholders and achieving successful outcomes in your subject area. Analytical skills, innovative thinking, and a willingness to work flexible hours are key requirements for this position. In addition, you should have technical and functional competence in areas such as technical analysis, designing, testing, and implementation applicable to IT IS Tools like Power BI, Open Text SMAX, PPM, UCMDB, OO, or any other tool. Having a degree or equivalent from a reputed institute, along with relevant certifications and 8-10 years of experience in IT, is preferred. You should also be well-versed in IT strategies, trends, and developments, with a solid understanding of service delivery and strong technical communication skills. Joining Linde Global Support Services Pvt. Ltd means becoming part of a leading global industrial gases and engineering company committed to making the world more productive and sustainable. If you are inspired by this opportunity and ready to contribute your expertise, we look forward to receiving your application via our online job market. Let's work together to create a positive work experience and drive impactful IT solutions for the future.,

Professional Family: Business Support Employment Type: Permanent (Hybrid Mode) Summary: Be responsible of following and implementing the Configuration Management directives, set by Process Manager, in uCMDB system. Have process operational execution per technical requirement, identifying the need for corrective action and coordinating the follow up with supporting teams and processes. Drive technical governance with supporting team and report back to Configuration Management Process Manager. Planning and execution of uCMDB technical deliverables with administrative and development capabilities in SaaS mode. Technical Qualifications/Trainings and/or Certifications : UD 120 CMDB Essentials. UD 120 Universal Discovery. ITIL V3 or ITIL V4 certified. SIAM Foundation (Desired). Required Education: B Tech, Computer Science Engineering, or Masters in IT, or equivalent. Certifications : - ITIL V3 or 4 Foundation (Mandatory) - UD120 CMDB Essentials & UD120 Discovery - SIAM Foundation (Desired) Technical Experiences and Expertise: At least 3 years of experience in Microfocus or OpenText uCMDB solution administration and development. Good data analytical and presentation skills with hands-on experience on tools like MS Excel and Powerpoint. Good knowledge of advanced ITSM Tools; preferably on SMAX, uCMDB, universal discovery; a MicroFocus/OpenText Product. General knowledge of IT operations, familiarity with business services and service management. Familiarity with the ITIL V3 and or ITIL 4 foundation and the Configuration Management System, (CMS) in particular. Background in network or enterprise application administration. Well-versed with concept of Public cloud hosting environment, e.g. Amazon. Familiarity with testing concepts Responsibilities and Duties: Setting up of uCMDB configurations as per directives laid down by Configuration Process Manager. Following the functional requirement, define the concept of Universal Discovery (UD) and be able to identify its applications implementation method. Identify the architecture and deployment process of UD, and the installation and setup of the data flow probe and its log files Define the concepts of discovery adapters, discovery jobs, discovery scripts, and other discovery resources Use CMS UI, Admin UI, UD for discovery activities. Setup zone-based discovery method and discovery activities. Define TQL (Topology Query Language) as per the process and business requirements. Design and build agentless and agent-based discoveries, and use inventory scanners Work with the Software Library Viewer and various inventory tools Use the application recognition process and discovery rules Troubleshooting issues with basic setup including but not limited to integration, reconciliation, merging, and purging rules. Setting up Enrichment rules in uCMDB and SMAX, both for data fulfilment and enrichment. Perform application dependency mapping discovery and inventory discovery. Setting up uCMDB in liase with existing SMAX setup. Participate and drive product release activities. Perform system upgrade, CP upgrades, and underlying infrastructure management. Creation and movement of release package from lower to production environment. Ensure all Configuration Items under management are properly controlled, and that accurate and reliable information about lifecycle and configuration status is available in SMAX and uCMDB as and when requested. Host governance forums with Supporting CI custodian group in order to track and address any operational challenges. Perform configuration audits to validate information in CMDB in accordance with the CMS and initiate any required root cause analysis and corrective actions. Understand the scope of asset and configuration management processes, function, the items to be controlled, and information that is to be recorded, as per process documentation. Assess and drive coordination for an effective and efficient Service Catalog Management, Change processes, Release Management, or other ITIL processes within Bureau Veritas to deliver required Asset and Configuration data life-cycle processes. Deliver to support achievement for SLA and KPIs associated with data completeness, correctness, and compliance. Provide knowledge transfer and training to technical groups or advance capabilities to less experienced staff. Create and maintain Application and Service Models along with each topology layer, seeking support from Service / Application Owners. Assist and support Process Manager to drive and accomplish key objectives of Configuration Management Process. Perform UATs pre and post any internal periodic release or by ITSM Tooling partner. CMDB validation with any Change Management Request implementation, as part of review. Tackle process failures independently and communicate updates to collaborators. Assist Process Manager in reviewing process and related documentation. Represent Configuration Management in different forums and spread education in campaigns. Soft Skills Teamwork Adaptive to onshore and offshore model / multiculture working environment Autonomy (spirit of initiative) Open minded, relational quality Customer-oriented Discipline