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1.0 - 5.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As an ITSM L1 Application Support Analyst at Jio, your role involves ensuring the stability of core business applications by providing L1 support for enterprise applications such as Service Manager, OBM, and uCMDB. You will be responsible for managing, monitoring, and resolving incidents and alerts to meet strict SLAs. Your expertise in utilizing the Ticketing tool (Service Manager) workflow is crucial for effective support. Additionally, you will work hands-on with both Linux and Windows OS for installation and troubleshooting, perform routine health checks, updates, and configuration tasks. Key Responsibilities: - Provide L1 support for enterprise applications like Service Manager, OBM, an...
Posted 2 days ago
8.0 - 12.0 years
0 Lacs
kolkata, west bengal
On-site
As a Senior Specialist at Linde Global Support Services Pvt. Ltd in Kolkata, WB, India, you will play a crucial role in providing ongoing application support and development within IS Tools for Linde IS and Group. Your main responsibilities will include: - Modifying and adapting standard design application systems to make processes more efficient through IT solutions. - Ensuring process compliance of a global service delivered using the tools to one or multiple Business Regions, thereby ensuring service continuity. - Acting as a backup for any resources as needed and finding automation solutions for manual tasks within the departments. To excel in this role, it is essential for you to posses...
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
kolkata, west bengal
On-site
As a Senior Specialist, you will play a crucial role in providing ongoing application support and development within IS Tools for Linde IS and Group, helping them achieve their business and IS service objectives. Your responsibilities will include modifying and adapting standard design application systems to enhance efficiency through IT solutions, ensuring process compliance of a Global service across one or multiple Business Regions, and finding automation opportunities for manual tasks within the departments. In this role, you will be developing IT solutions in alignment with Global IS policies and procedures, participating in global projects related to IS Tools, and contributing your exp...
Posted 2 months ago
8.0 - 12.0 years
0 Lacs
kolkata, west bengal
On-site
As a Senior Specialist at Linde Global Support Services Pvt. Ltd in Kolkata, WB, India, you will play a crucial role in providing ongoing application support and development within IS Tools for Linde IS and Group. Your main responsibilities will include modifying and adapting standard design application systems to make processes more efficient through IT solutions. You will ensure process compliance of a global service delivered using the tools to one or multiple Business Regions, thereby ensuring service continuity. It is essential for you to be proficient and self-driven in all tools, act as a backup for any resources as needed, and find automation solutions for manual tasks within the dep...
Posted 4 months ago
5 - 10 years
15 - 30 Lacs
Noida
Work from Office
Professional Family: Business Support Employment Type: Permanent (Hybrid Mode) Summary: Be responsible of following and implementing the Configuration Management directives, set by Process Manager, in uCMDB system. Have process operational execution per technical requirement, identifying the need for corrective action and coordinating the follow up with supporting teams and processes. Drive technical governance with supporting team and report back to Configuration Management Process Manager. Planning and execution of uCMDB technical deliverables with administrative and development capabilities in SaaS mode. Technical Qualifications/Trainings and/or Certifications : UD 120 CMDB Essentials. UD...
Posted 6 months ago
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