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3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Cisco Unified Communications Specialist at the company, your primary role will involve managing, supporting, and troubleshooting Cisco Unified Communications products such as Unified Communications Manager (CUCM), Unity Connection (CUC), IM & Presence (IMP), Contact Center Express (UCCX), and Expressway Clusters. Your responsibilities will include: - Demonstrating a strong understanding and knowledge of Cisco voice gateways, CUBE, and other SBC's. - Possessing a strong understanding and knowledge of voice protocols including SIP, MGCP, SSCP, H.323, RTP, and RTCP. - Having a strong understanding and knowledge of networking concepts such as TCP/IP, DNS, DHCP, and TFTP. - Proficiency with ...
Posted 3 weeks ago
2.0 - 8.0 years
0 Lacs
andhra pradesh
On-site
As a Senior Cisco Engineer UCCE, you will be responsible for the following key responsibilities: - Performing break/fix, moves, adds, and changes for telephony equipment and adjuncts with 8 years of experience - Supporting Cisco solutions with 5 years of experience, including Cisco Call Manager, UCCE/UCCX, Cisco Voice Portal, Unified Messaging, Voice Gateways, CUBE, Webex Calling, and Contact Center - Proficiency in ICM, UCCX Scripting - Utilizing an automated ticketing system with 2 years of experience - Supporting Cisco hardware and software for 5 years - Demonstrating strong computer skills and excellent knowledge of general business applications like MS Word and Excel - Exhibiting excell...
Posted 1 month ago
2.0 - 4.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Job Description Experience: 2 years Location: Mumbai Skills BE/BTech in EC/CS with 2 years of relevant work experience Programming skills on c/c++ / java / javascript Use of API testing tool like Postman / SoapUI Work experience in Contact Center technology like, ACD, IVR, CTI is preferred Work experience in UCCX scripting and Finesse customization is added advantage Understanding of Networking technology and working with database system is preferred Job Description & Responsibility L1-level support for the Cisco UCCX PS-Apps ecosystem. Strong understanding of IVR scripts. Proficiency in ServiceNow integration with Finesse CTI. Perform regular system health checks. Troubleshoot and resolve a...
Posted 2 months ago
0.0 years
0 Lacs
bengaluru, karnataka, india
Remote
Job Description Primary Roles & Responsibilities: Manage, support, and troubleshoot Cisco Unified Communications products including Unified Communications Manager(CUCM), Unity Connection(CUC), IM & Presence(IMP), Contact Center Express(UCCX), and Expressway Clusters. Strong understanding and knowledge of Cisco voice gateways, CUBE, and other SBC's. Strong understanding and knowledge of voice protocols such as SIP, MGCP, SSCP, H.323, RTP, and RTCP Strong understanding and knowledge of networking concepts such as TCP/IP, DNS, DHCP, and TFTP Proficiency with monitoring and troubleshooting tools like RTMT, Dialed Number Analyzer, Packet Capture tools etc. Knowledge of UCCX Scripting will be cons...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Cisco Unified Communications Specialist at Black Box, your primary roles and responsibilities will include: - Managing, supporting, and troubleshooting Cisco Unified Communications products like Unified Communications Manager (CUCM), Unity Connection (CUC), IM & Presence (IMP), Contact Center Express (UCCX), and Expressway Clusters. - Demonstrating a strong understanding and knowledge of Cisco voice gateways, CUBE, and other SBCs. - Possessing a strong understanding and knowledge of voice protocols such as SIP, MGCP, SSCP, H.323, RTP, and RTCP. - Having a solid understanding and knowledge of networking concepts like TCP/IP, DNS, DHCP, and TFTP. - Proficiency in using monitoring and trou...
Posted 3 months ago
8.0 - 10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description Develops, maintains and manages Unified communication application standards and systems and contact center solutions. Drives the development of detailed configuration parameters, custom extensions, workflow and integration solutions. Coordinates with teams to ensure solutions are designed to operate in highly available and reliable environments. Provides technical support and advises on the use of programming tools, systems and networks. Provides support to address availability and reliability issues on various systems (that is, Microsoft Teams Voice, Cisco, Nice InContact Center,) across multiple locations Responsibilities Works on a Large portfolio of Unified communication ...
Posted 5 months ago
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