5.0 - 10.0 years

0 Lacs

thiruvananthapuram, all india

On-site

As the Voice Service Owner within the Unified Communication & Collaboration (UCC) function at our company, you will be leading the voice infrastructure and voice recording services for BFSI clients. Your responsibilities will include ensuring compliance standards are met, maintaining optimal performance, and driving strategic improvements. - Lead voice service strategy, design, and deployment across enterprise environments. - Manage and maintain voice infrastructure such as telephony systems, voice gateways, SBCs, and PSTN integration. - Oversee voice recording platforms to ensure regulatory compliance in BFSI environments. - Handle incident management, root cause analysis, and change contro...

Posted 1 month ago

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UCC Service Owner - Voice UST Global

5.0 - 10.0 years

0 Lacs

thiruvananthapuram, kerala

On-site

As the Voice Service Owner within the Unified Communication & Collaboration (UCC) function at UST, you will lead the voice infrastructure and voice recording services for BFSI clients. Your responsibilities include ensuring telephony systems meet compliance standards, maintaining optimal performance, and driving strategic improvements. You will be responsible for leading the voice service strategy, design, and deployment across enterprise environments. This involves managing and maintaining voice infrastructure such as telephony systems, voice gateways, SBCs, and PSTN integration. Additionally, you will oversee voice recording platforms to ensure regulatory compliance in BFSI environments. Y...

Posted 4 months ago

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