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Video Conference Technician Kinly

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a VC Bridge Operator at Kinly in India (Pune), you will be an integral part of the Kinly Global Service team, providing remote technical audio/video support for the unified communications system across the global banks estate. Your role will involve serving as the initial point of contact for both internal (Kinly) and global bank staff/leadership. This includes responding to customer phone calls and e-mails, troubleshooting video meetings, opening and escalating tickets for customer issues, and ensuring timely updates for clients and global teams in the 24/5 environment. You will engage in ongoing training and certification initiatives to keep your knowledge up-to-date in support of advan...

Posted 2 months ago

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