Sr.Network Engineer-NOC, L2 Customer Support Nexapp Technologies

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

Job Description: You will be joining Nexapp Technologies Pvt. Ltd. as a Network Engineer - L2 Customer Support in Pune. Your primary responsibility will be to provide advanced technical support to customers, ensuring the stability and performance of their network infrastructure. Collaboration with the L1 support team, engineering team, and customers will be essential for troubleshooting and resolving complex network issues. Key Responsibilities: - Network Monitoring: - Continuously monitor network performance and identify potential issues proactively. - Utilize network monitoring tools for optimal network operation and performance. - Analyze network traffic and usage patterns to detect and a...

Posted 1 month ago

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Sr.Network Engineer L2 Support Whitefield Careers

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Senior Network Engineer (L2 Customer Support), you will play a crucial role within our technical support team, ensuring the stability and optimal performance of our customers" network infrastructure. Your responsibilities will involve handling intricate troubleshooting tasks, managing incidents, and assisting customers in achieving their network objectives. You will be responsible for monitoring network performance continuously and utilizing tools to optimize network operations while identifying any anomalies that may arise. Additionally, providing advanced technical support to customers and escalating unresolved issues to the L3 team will be a key aspect of your role. Collaboration wit...

Posted 4 months ago

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