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1.0 - 4.0 years
3 - 5 Lacs
Gurugram, Delhi / NCR
Work from Office
Role & responsibilities Out calling Abandoned Cart & Cancellation Feedback & ratings from New Customers i. At the time of order placement (welcome & feedback) ii. At the time of Delivery (feedback) iii. Post installation (final feedback & rating) 2. In-coming calls Assistance while placing the order Assistance in product information Assistance in any service-related escalations & close looping 3. Coordination D2C Service SPOC Logistics Operations head D2C 4. MOP analysis Daily analysis & reporting of MOP (Online pricing) 5. Website Audit Pricing, Offers Specifications & Features Infographics & Images Competitive landscaping UAT Analysis Required Candidate Profile Excellent Communications & Customer handling skills Language proficiency English & Hindi (any additional language will be a merit) MS XL knowledge & report making Minimum Product knowledge Should be willing to learn & focused towards self-growth
Posted 2 weeks ago
4.0 - 9.0 years
11 - 15 Lacs
Pune
Work from Office
Key Responsibilities Partner with the Core HCM Lead to ensure Workday is configured in line with best practices through the delivery of Change Requests and Project delivery Drive design, configuration, and deployment of Workday system enhancements for Global and Regional initiatives Responsible for managing Mass loads for creating new employee records in bulk using EIB s. Create Mass operation Management processes and complex conditional rules for HCM related Business processes. Facilitate design workshops with key stakeholders from regional and global teams, gathering and documenting their business requirements Translate business requirements into a technical delivery, detailing out all impacts and associated configurations Adhere to delivery documentation standards, like Configuration enhancement document detailing the complete change lifecycle inclusive of requirements, technical build, unit testing, UAT and associated business sign off Partner across other HR System domains to ensure full impact assessments are fully understood and well coordinated in the delivery of change Set up and guide UAT relating to Change or Project Delivery Assist in writing, developing and co-ordinate test scripts and associated efforts Manage defect resolution, fixing issues as part of Change or Project Delivery Partner with our Support Team, enhancing their functional HCM knowledge and assisting with the ongoing build of the Support Knowledge Base. Ensure smooth transition of knowledge is provided to support team when changes are delivered. Assist with our Support Tool build (Walkme), providing functional guidance linked to required enhancements Assist with the functional impact assessment of Workday Releases through to the configuration of Mandatory changes Review and drive Optional Workday Release changes which deliver an enhanced user experience or process efficiencies Troubleshoot and resolve configuration issues Personal Attributes Believes in the delivery of absolute quality Strong attention to detail and focus A logical thinker, who is adaptable to any situation Able to work effectively in a fast-paced environment Flexible and adaptable to handle both planned and unplanned responsibilities Ability to work in a team-oriented, collaborative environment Highly Analytical and able solve both business and technical problems. Excellent verbal and written communication skills to effectively interact with team members and senior stakeholders Ability to prioritize workload and execute tasks independently, providing timely follow-up and resolution Proven ability in developing effective working relationships across all levels of the organisation. Operates with a high level of integrity, diplomacy, tact, and professionalism An independent learner who can utilize Workday Community and translate research to aid with their delivery Critical experience Workday Core HCM Certified with 4 years active configuration experience Working knowledge of Workday Business process, security model, EIB s and MOM s. Workday Release analysis and recommendations Intermediate Microsoft Excel / Word
Posted 2 weeks ago
8.0 - 13.0 years
10 - 15 Lacs
Pune
Work from Office
Roles & Responsibilities : Manage multiple end-to-end single or multi-country implementations for customers simultaneously, acting in the role of Implementation Success Manager. Manage the end-to-end deployment of the solution (across all modules, functionalities, integration points, and people/change management topics in scope), manage the roadmap, and report to the global steering committee. Build trustworthy relationships to communicate and work effectively with customers, internal teams, and stakeholders. Oversee global/regional TE policy or template development if multi-country deployment and in program scope in case of EA implementation. Study the AP process and map it to the ecosystem of the Autonomous AP solution. Drive the requirement gathering and documentation. Evaluate complex customer business requirements gathered by the Implementation Consultants following Fin Trans proven and consistent methodology. Manage the development and review of functional documentation, such as TE policies and process documentation, CDW (conceptual design), and technical integration design. Independently drive the product configuration according to customer business requirements while considering functional and technical dependencies. Gathering of detailed integration-related requirements/inputs from the Fin Trans/APTeam customers and translate customer requirements into application design (according to customer needs and the respective scope of implementation)Act hands-on in complex technical configurations and conduct functional reviews of configurations completed by Implementation/Functional Consultants. Manage UAT-related test result evaluation and bug-fixing. Manage and maintain cut-over plan (business and technical) Deliver on SLA and commitments under time and budget pressure, incl. updating project tracking systems and fulfilling administrative responsibilities. Ideal candidates have: 8+ years of experience in implementing Saas products or other relevant business consulting. In-depth knowledge of AP/P2P function A strong leader who can mentor and loves to develop people. Strong project management skills Exceptional customer presence and presentation skills; comfortable in talking with C-level executives. Ability to liaise with multiple internal cross-functional teams. Basic understanding of integration framework for integration with relevant ERP/P2P systems
Posted 2 weeks ago
10.0 - 20.0 years
25 - 40 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities The Business Analyst External Integrations is a critical role for ensuring seamless integration between the Insurance Marketplace platform and external ecosystem partners such as insurers, government data platforms (like Vahan, Aadhaar, CERSAI), identity verification services (e-KYC, NSDL), and payment gateways. responsibilities Lead integration requirement analysis for all insurer and third-party interfaces (e.g., Vahan, Aadhaar, NSDL, CERSAI, e-KYC, NPCI, payment gateways). Coordinate with insurers and ecosystem partners to gather, document, and validate interface requirements and onboarding processes. Define data schemas, mapping templates, and API specifications; collaborate with developers on integration design. Ensure regulatory and security compliance for sensitive integrations such as Aadhaar, PAN, and KYC flows. Draft and maintain BRDs, FRDs, Interface Control Documents (ICDs), and sequence/process flow diagrams. Collaborate with product managers, tech leads, QA, and infosec teams to ensure end-to-end readiness and traceability. Participate in partner onboarding, technical workshops, and sandbox testing. Support UAT and production release validation with insurers and ecosystem agencies. Troubleshoot integration issues and support resolution in collaboration with support/infra teams. This is an individual contributor role, with cross-functional collaboration across product, technology, operations, and compliance. Maintain an integration tracker, API inventory, and documentation repository Convert business requirements into technical user stories and solution blueprints. Support UAT and drive alignment between business expectations and technology deliverables.
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Pune
Work from Office
JOB RESPONSIBILITIES : Collaborate with business users and stakeholders to gather and document functional requirements related to dealership operations (sales, service, parts, inventory, finance) Assist in the configuration and customization of DMS platforms Support end-to-end implementation of DMS modules, including data mapping, testing and go-live activities Prepare detailed functional specifications, user manuals and training documentation Participate in UAT (User Acceptance Testing) and support clients during and after deployment Troubleshoot issues and coordinate with technical teams to ensure timely resolution. Monitor system performance and recommend enhancements based on user feedback. Provide L2 support to clients and be the interface between L2 and L3 wherever required. Provide client training for application usage and best practices wherever required. Flexibility to work in shift roster. WORK EXPERIENCE: Minimum 6 months experience in Business Process Analysis, Documentation, UAT, Application Design, Configuration, and Test Scenario Generation, Requirement gathering, Gap Analysis and Mapping. Good analytical and problem-solving skills Good communication skills in English and Hindi Experience of providing L2 Support
Posted 2 weeks ago
7.0 - 12.0 years
18 - 25 Lacs
Bengaluru
Work from Office
Responsibilities: * Lead digital delivery projects from ideation to launch * Ensure legal compliance & risk management * Manage stakeholders, user stories, budgets & timelines * Collaborate with partners, contractors & vendors Health insurance Annual bonus
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Thane
Work from Office
Azure Data Engineer involved in all stages of the development life cycle, through requirements analysis, coding, unit testing, system testing, UAT and warranty-support Analyzing data sets and designing and coding stable and scalable data pipelined also integrating into existing data pipelines Ensure timely delivery of systems that meet functional requirements by performing comprehensive unit testing. Implement processes and tools to ensure data quality and reliability. Review, refactor, and debug code to identify and resolve defects, improve performance, and address technical debt. Provide technical support and troubleshooting assistance for developed systems, ensuring smooth operation and issue resolution. Collaborate with clients and stakeholders to understand business requirements and align technical solutions to meet their needs. Qualifications Graduate with Engineering and IT specialization
Posted 2 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
Navi Mumbai
Work from Office
Prepare FRD, BRD, and SRS documents. Lead Requirement Gathering, Gap Analysis, and Functional Analysis. Support Wireframing, UAT, and Agile project delivery. Work with tools like MS Office, Visio, JIRA, and Redmine.
Posted 2 weeks ago
5.0 - 9.0 years
8 - 12 Lacs
Bengaluru
Remote
Greetings!!! We have an urgent opening Tax Analyst- Vertex, Oracle Cloud Fusion Tax- Remote Role:- Vertex, Oracle Cloud Fusion Tax Location- Remote Duration: Long term Contract Budget: 13 LPA Immediate to 15 days Joiner Mandatory Skills: Vertex, Oracle Cloud Fusion Tax, Oracle Apps Finance, UAT, System Integration Testing JD: Skills: Having at least total 3+ years of working experience Experience on Merger & Acquisition is highly desirable Strong expertise in Vertex & Oracle Cloud Fusion Tax Good Knowledge of Oracle Apps Finance (EBS) modules Conduct System Integration Testing, work collaboratively with team members support business during UAT Leads troubleshooting efforts on critical issues with cross functional teams through resolution Works with functional leadership teams to set expectations and conduct planning and execution of SME training activities Strong technical and analytical skills on problem solving and suggest solutions Experience with Vertex tax engine and integrations with other applications/Billing platform. Participate in project throughout their lifecycle to ensure that the requirements are met to include making tax rules configurations, reviewing test cases, troubleshooting issues, and ensuring alignment across teams. Working knowledge of indirect taxes including US sales taxes, EU value-added taxes and other global transaction taxes Understands business environment and helps to connect/align relevant business stakeholders for complex Tax requirements. Develop as-is and to-be process flows to support the design and development of solutions Partners with Vertex, Oracle & E-Invoicing Vendors for Tax compliance If you're interested, please send your resume to suhas@iitjobs.com.
Posted 2 weeks ago
3.0 - 7.0 years
5 - 15 Lacs
Bengaluru
Hybrid
Job Title: QA and UAT Engineer Location: Bangalore Job Type: Full-Time Experience: 3 to 7 Years Reports To: QA Lead / Product Manager About the Role: We are seeking a skilled and detail-oriented QA and UAT Engineer to join our quality assurance team. You will be responsible for validating product features, executing test plans, and managing UAT cycles to ensure the delivery of high-quality supply chain software solutions. This role involves collaboration with cross-functional teams, including development, product management, and customer success, to maintain software excellence. Key Responsibilities: Design, develop, and execute detailed manual test cases based on business and technical requirements. Lead and support User Acceptance Testing (UAT) cycles with internal stakeholders and end-users. Identify, document, and manage defects and enhancements using Jira, ServiceNow, or equivalent ticketing systems. Work closely with product and development teams to clarify requirements and ensure feature testability. Analyze and validate results against expected outcomes, ensuring functional correctness and usability. Develop and maintain test documentation , including test plans, traceability matrices, and summary reports. Participate in Agile/Scrum ceremonies including sprint planning, demos, and retrospectives. Provide training and support during UAT phases, ensuring testers understand the business context. Required Skills and Qualifications: 3 to 7 years of experience in software QA and UAT testing , preferably in supply chain, logistics, or enterprise software domains. Strong knowledge of QA methodologies, tools, and best practices. Hands-on experience with Jira, ServiceNow , or similar issue tracking/test management tools. Proficiency in creating and executing manual test cases and UAT scripts . Good understanding of software development lifecycle (SDLC) and Agile methodologies. Strong attention to detail, analytical thinking, and problem-solving skills. Excellent communication and documentation skills. Ability to work independently and manage testing for multiple projects. Nice to Have: Familiarity with SQL for data validation and back-end testing. Exposure to API testing using tools like Postman . Experience with automated testing tools (e.g., Selenium) is a plus, though not mandatory. Background in supply chain systems such as WMS, TMS, or procurement software. What We Offer: Competitive compensation and benefits package Flexible working hours and remote options Opportunity to work with innovative supply chain solutions Collaborative and fast-paced team environment Career development and learning opportunities
Posted 2 weeks ago
1.0 - 3.0 years
5 - 9 Lacs
Chennai
Work from Office
JOB DESCRIPTION Job Title : Sr. Analyst / Analyst Department : E-Commerce Sub Department : Professional Services Reporting : Manager E-Commerce Professional Services Role Summary: The candidate shall be responsible for deploying the EDI or API solutions with our key customers across the globe, including requirement analysis, creating business requirement documents, performing end to end UAT, stakeholder communication and providing post-go-live support. He/she shall be responsible for maintaining the product and deployment-specific information in the internal knowledge base. Core Responsibilities: Providing Functional Support to Customers and worldwide agency / eCommerce network on our solutions (EDI/API): Managing & implementing assigned Professional Service projects with our VIP Customers in coordination with HO Product Owner. The scope of projects includes Schedule, Pricing Booking, SI, Invoice, Bills of Lading & Tracking deployment via EDI & API platforms. Analyzing and qualifying customer requirements Validating required changes with concerned product owners Coordinating development with HO and IT team Performing the functional tests with qualification environments Organizing production roll-out Ensure timely update of Project Status in Internal Tools. Perform User Acceptance Test (UAT) for newly deployed projects or enhancement or bug fixes delivered. Assist HO on reporting & invoicing requirement for API solutions. Internal Knowledge Base Management Documenting Customer Deployment details Key Performance Indicators: Demonstrate expertise in handling eCommerce Professional Services to the group’s Customers. Maintain up to date tracker of projects status in internal tool. Document all new flow deployed, and changes made on existing flow Pro-active Support to the customers on Booking & SI products as per the defined SLA Continuous Improvement - Target is to Introduce 1 innovative ideas/process improvement per semester (2 per year) Qualifications and Skill Sets: Business Analysis and Defining Solution Quickly understands the business requirements & existing business processes and suggest optimal solutions. Analyse the business requirements and propose evolutions or changes required in existing application. Educational Background & Technical Knowledge Preferred Graduate / Engineering graduate in Computer Science Basic understanding of programming and development methodologies Experience in working with EDI/API solutions dedicated to Shipping/Logistics preferred Basic knowledge on SQL databases Should have good knowledge in MS Excel & PowerPoint Candidate having experience in shipping Industry is preferred Communication Understanding the needs of the internal or external customers when initiating actions or making decisions. Communicates effectively to HO & RO eCommerce / IT Liaison effectively between all the internal/external stakeholders
Posted 2 weeks ago
6.0 - 11.0 years
14 - 18 Lacs
Hyderabad
Remote
Job Description We are seeking an experienced EBS Finance Functional Consultant to join our team. The ideal candidate will have extensive knowledge of Oracle E-Business Suite (EBS) Financial modules and will be responsible for providing functional expertise, implementation, support, and enhancement of our financial systems. This role requires working closely with business users, technical teams, and other stakeholders to ensure the efficient and effective use of EBS Financial functionalities. Key Responsibilities: Provide functional expertise in Oracle E-Business Suite Financial modules including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets (FA), Cash Management (CM), and Oracle E-Business Tax. Work with business users to gather and analyze requirements, identify business processes, and recommend best practices for leveraging EBS Financial functionalities. Configure and customize EBS Financial modules to meet business needs, including defining accounting rules, financial reporting, and workflows. Develop functional specifications for custom reports, interfaces, conversions, and extensions (RICEW) and collaborate with technical teams to ensure successful delivery. Conduct system testing, user acceptance testing (UAT), and support end-users during the testing phase. Provide ongoing functional support and maintenance for EBS Financial systems, including troubleshooting issues, applying patches, and performing upgrades. Develop and deliver training materials and conduct training sessions for end-users and super-users. Ensure that all functional documentation, including configurations, process flows, and training materials, is complete and up-to-date. Stay current with new features and functionality in Oracle EBS and recommend improvements and optimizations. Participate in the full project lifecycle, from requirements gathering to deployment and post-implementation support. Qualifications: Bachelors degree in Finance, Accounting, Business Administration, Information Technology, or a related field. 6 years of experience in Oracle E-Business Suite Financial functional consulting and support. Strong knowledge of Oracle EBS Financial modules, including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets (FA), Cash Management (CM), and Oracle E-Business Tax. Experience with Oracle EBS R12, including implementation, configuration, and support. Excellent analytical and problem-solving skills with the ability to analyze complex business requirements and translate them into system solutions. Strong communication and interpersonal skills with the ability to work effectively with business users, technical teams, and other stakeholders. Ability to work independently as well as collaboratively in a team environment. Strong organizational skills and the ability to manage multiple tasks and projects simultaneously. Oracle E-Business Suite certifications are a plus. Preferred Skills: Experience with Oracle Cloud Financials or other cloud-based financial systems. Knowledge of financial business processes and best practices. Experience with data migration and integration projects. Familiarity with Agile development methodologies. Understanding of Oracle SQL and basic technical concepts related to EBS. Knowledge of Tax and Statutory requirements for country specific localizations is an added advantage
Posted 2 weeks ago
6.0 - 11.0 years
11 - 15 Lacs
Haryana
Work from Office
About Company Job Description Job Purpose The role will be a part of the ReNew’s Program Management Office (PMO). The key dimension of the role will be Project Scheduling. List of responsibilities: • Developing detailed project schedules using Primavera P6 software, including the creation of work breakdown structures, resource loading, and critical path analysis. • Collaborating with project managers, engineers, and other stakeholders to gather information and define project scope, objectives, and schedule constraints. • Analyzing and interpreting project data to identify potential schedule risks and develop mitigation plans. • Maintaining and updating project schedules on a regular basis to reflect progress, changes, and delays. • Communicating schedule status and progress to project stakeholders, including management and other relevant parties. • Providing guidance and training to project team members on the use of Primavera P6 software. • Continuously monitoring the project schedule and providing feedback and suggestions for improvement to the project team. • Keep the project schedule and documentation up-to-date, accurate and in compliance with the project requirements. • Understand the contractual obligation and ensure that the project schedule is aligned with the contract schedule. • Provide support to the project manager in managing project change requests and claims and ensure that the schedule is updated accordingly. • Integrated schedule in P6 • Prior experience in Solar, Wind, Regulatory, financing activities are desirable. • Coordinate with Power BI team & publish integrated BI dashboard
Posted 2 weeks ago
2.0 - 7.0 years
5 - 7 Lacs
Navi Mumbai
Work from Office
Job Title: UAT Functional Tester LMS FIN ONE Application Experience: 2+ yrs Job Description We are looking for a UAT Functional Tester with 2 to 3 years of experience, specifically in testing Loan Management Systems, with hands-on exposure to the FIN ONE application. The ideal candidate will have a strong understanding of the loan lifecycle and experience collaborating with business and technical teams to ensure high-quality software delivery. Key Responsibilities Execute UAT scenarios based on business requirements and process workflows. Validate functionalities of the Loan Management System (LMS), with a specific focus on the FIN ONE application. Identify, document, and track functional issues, bugs, and inconsistencies. Coordinate with business stakeholders to obtain UAT sign-offs. Work closely with developers and QA teams to verify and retest fixes. Maintain comprehensive documentation of test cases, results, and logs. Participate in review meetings and provide feedback on system performance from an end-user perspective. Required Skills & Experience 2 to 3 years of experience in functional testing, preferably within the banking or NBFC domain. Mandatory experience with FIN ONE Loan Management System (LMS) . Solid understanding of the loan lifecycle, including disbursements, repayment schedules, interest calculations, and delinquency management. Proven experience in UAT testing: creating test scenarios, executing test cases, and documenting outcomes. Familiarity with SDLC and STLC processes. Excellent communication skills to interact effectively with business users and technical teams. Good to Have Experience with test management tools such as JIRA , HP ALM , or similar platforms.
Posted 2 weeks ago
8.0 - 13.0 years
25 - 40 Lacs
Bengaluru, Mumbai (All Areas)
Hybrid
Responsible for requirements gathering, workflow and gap analysis for Portfolio Solutions projects, focusing on equity/derivatives trade processing, clearing, and reporting Work with global teams and coordinate with trading, ops, risk, and compliance Required Candidate profile Proven experience in investment/trading, OMS (Fidessa pref), use case dev & translating business needs into tech solutions. Skilled in Agile, JIRA, SDLC, testing, data analysis, full trade lifecycle.
Posted 2 weeks ago
8.0 - 13.0 years
25 - 40 Lacs
Bengaluru, Mumbai (All Areas)
Hybrid
Collaborate with front-office teams to gather requirements, analyze workflows, identify inefficiencies, support UAT, implement improvements, and ensure successful adoption of systems to boost client satisfaction, performance, and business alignment. Required Candidate profile Capital market knowledge with expertise in trade lifecycle, financial products, modelling & risk management. Skilled in BRD/FSD creation, Jira, Agile, data analysis & cross-functional collaboration.
Posted 2 weeks ago
10.0 - 12.0 years
15 - 18 Lacs
Hyderabad
Hybrid
Managing end to end testing of Unit testing, System Testing, UAT and Regulatory testing related to Sox & etc Test case review, planning with various functional, technical teams Infrastructure testing like integration / Connectivity testing, Performance testing, OAT and DR testing SAP & Non-SAP Integration testing with sap & non-SAP and 3rd party applications, Managing the test execution in each phase of the upgrade/migration cycles, Defect management with various teams, running defects triage meetings, Managing testing risk and issues, and reporting daily Working towards review the test documentation, test sign-off and publishing test completion report etc. Managing the go-lives & Hypercare support for the defect tracking Solution manager test tool suite preparation
Posted 2 weeks ago
1.0 - 4.0 years
2 - 7 Lacs
Indore, Ahmedabad, Mumbai (All Areas)
Work from Office
We urgently seek a Business Analysis in Ahmedabad, Gujarat(WFO). Must have 1+ years of experience in the IT Industry. Must have good communication skills. IT Project Manager can also apply
Posted 2 weeks ago
10.0 - 13.0 years
13 - 18 Lacs
Gurugram, Bengaluru
Work from Office
Run customer workshops to discuss scope (requirement gathering sessions). Create functional architecture and creation functional requirements documents or helps in create the product backlog, user story grooming. Analysis of all requirements and documentation in the Bank s system. Functional expertise on D365 CE platform (Customer Service, Sales Modules). Demonstrate the features developed during the sprint review meeting. UAT scripts validation and provide inputs in the creation of scripts Review of training documents and provide inputs Support the implementation team by providing responses to all queries. Dynamics 365 Ce, Sales, Power Automate
Posted 2 weeks ago
2.0 - 6.0 years
7 - 11 Lacs
Noida
Work from Office
Testing Salesforce CRM application and support UAT with good Insurance domain knowledge Responsible for execution of the test scenarios and test steps (including positive and negative testing) for each feature and user story. Work with Product Owner to resolve issues and defects Conduct postproduction / smoke testing Monitor and track all testing efforts using Agile principles and tool set (e.g., Azure) Writing test scenarios/test cases (Functional, System, Integration, and UAT) Preparing Estimates Perform and Support Testing (UAT) Defect Management (Specially Azure DevOps) Perform and support data setup activities and preparation of test data Working awareness of other MS applications (Word, PowerPoint, Visio, Excel etc.) Good in verbal and written communication Should be able to do client communication
Posted 2 weeks ago
5.0 - 10.0 years
1 - 5 Lacs
Pune
Work from Office
Atlas is looking for Business Analyst to join our dynamic team and embark on a rewarding career journey Analyze business processes and identify areas for improvement using data-driven insights Develop functional requirements, process flows, and documentation for tech implementation Collaborate with stakeholders to align solutions with business goals Monitor KPIs post-implementation to evaluate effectiveness
Posted 2 weeks ago
4.0 - 6.0 years
7 - 9 Lacs
Gurugram
Work from Office
Position summary: The role requires the candidate to have excellent organizational & communication skills, strong business analysis skills in leading the requirements gathering, documenting the same as visualized mock-ups/use cases, keeping the build backlog always up-to-date. The candidate is expected to work in the product management/business analysis requirement function and work closely with the Business/Product heads, fellow BA team members, Development and QA teams to deliver client requests, product enhancements, data quality improvements, operational efficiencies and system changes. Duties & accountabilities: Understand the business requirements from the product and commercial team, business sponsors, external clients and the operations team along with understanding system capabilities from Development and QA leads and other key stakeholders Gather, analyze and document detailed business and functional requirements. Obtain sign-off on requirements from functional stakeholders across the globe Document requirements in the form of visualized mock-ups/use cases/user stories and keeping the product backlog well groomed & prioritized at all times Manage prioritization of key projects including enhancements, system fixes, client/product/operational requests and keeping this in sync with product roadmap. Drive innovations and efficiency by studying and analysing data and creating solutions which make existing processes streamlined. Define project/release scope, obtain development and QA estimates by working with project manager on the overall project plan. Transform business requests and other business requirements into technical requirements that can be implemented by the software development team, including filling in any gaps. On daily stand ups, work with development team and business stakeholders to clarify work requests, overcome design obstacles, and make informed decisions in a timely fashion. Work with the business and development team to establish acceptance criteria to ensure applications are thoroughly tested prior to release Own the delivery and execution from the beginning of the business idea to final testing of the production release. Identify any development risks and develop contingency plans. Resolve complex design problems, specifically, integrating long ingrained heritage platform functionality into integrated solutions. Independently and proactively evaluate and manage resolution for issues with the system using extensive knowledge of tools, application and process. Develop clear action plans for problem resolution, monitor results and follows through until completion across multiple functional groups. Work closely with development and QA to ensure implementation meets requirements and mitigate risks in overall project execution to enable completion of project per committed scope Review test cases from QA team, conduct demos for end users, participate and monitor the UAT Address client issues and escalated queries; participate in external calls/meetings with clients when required. Raise issues and requests from client service team, sales, or directly from clients with product managers. Brainstorm and innovate solutions and new ideas to achieve efficiencies and new functionality to improve system usability, save cost, and increase revenue Business competencies Education and experience: Bachelors degree (preferably Masters) in the field of management or technology required along with 4-6 years of prior experience as a Business Analyst, Product Owner Experience working in an Agile development environment Strong presentation and analysis skills, with a strong working knowledge of Microsoft office tools, especially excel Good understanding of database structures and basic knowledge of SQL Prior asset servicing experience preferred; corporate actions experience strongly preferred. Good understanding (preferably experience) of various financial asset classes Familiarity with feeds from financial data vendors such as SIX, IDC etc. along with applicable ISO 15022/20022 standards Demonstrated ability to successfully implement programs successfully Demonstrated ability to successfully work and manage large and diverse stakeholder groups with no organizationally authority to deliver results Demonstrated ability to successfully take a program from inception to final delivery. Demonstrated experience in successfully working in a globally dispersed, virtual team environment. Open minded, flexible, ability to reconcile among various perspectives and willing to adapt to evolving situations in a fast paced environment Contribute to customer forums and external user working groups Commercial awareness: Good understanding of financial markets and instruments, practises around asset servicing and various regulatory requirements Good to have awareness around competitors and industry practices Management requirements: Good time management and organizational skills, ability to co-ordinate among stakeholders Conflict resolution and problem solving skills are required with excellent prioritization skills Taking accountability of the deliverables, confident & self-decision making capability Personal competencies Personal impact: Dynamic, open minded, flexible, ability to reconcile among various perspectives and willing to adapt to evolving situations in a fast paced environment Ability to meet stringent deadlines, flexibility to perform different roles within product management Communication: Excellent written and verbal communication skills. Able to communicate effectively across all levels of stakeholders locally and in different global locations Tactful & creative approach to communication to address client issue & escalation, problem solving, and identifying potential solutions and proposing ideas Teamwork: Ability to work with a complex stakeholder group across geographical boundaries within the product Ability to work & partner with different products for possible synergies
Posted 2 weeks ago
3.0 - 7.0 years
11 - 15 Lacs
Gurugram
Work from Office
FS XSector Specialism Operations Management Level Senior Associate & Summary At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decisionmaking and driving business growth. Those in intelligent automation at PwC will focus on conducting process mining, designing next generation small and largescale automation solutions, and implementing intelligent process automation, robotic process automation and digital workflow solutions to help clients achieve operational efficiencies and reduce costs. & Summary Ensure solutions align with business requirements and industry best practices. Gather, document, and analyze business requirements through stakeholder interviews, workshops, and surveys. Collaborate with business stakeholders and technical teams to translate business needs into functional specifications. Conduct detailed analysis of business processes to identify areas for improvement and automation opportunities. Develop and present business cases and solution proposals to stakeholders for approval and implementation. Facilitate communication and coordination between business units and IT teams to ensure alignment and project success. Create workflow diagrams, use cases, and other documentation to support project requirements and design. Monitor and report on project progress, addressing any issues or roadblocks to ensure timely delivery. Perform gap analysis between current and desired business processes and systems, recommending solutions for bridging the gaps. Conduct user acceptance testing (UAT) and validate solutions against business requirements. Stay informed about industry trends and best practices, advocating for the adoption of innovative technologies and methodologies.Experience in customerfacing roles, with the ability to understand and translate business requirements effectively. Proven experience in collaborating with developers and technical teams. Excellent communication, presentation, and interpersonal skills. Experience in creating business cases and obtaining stakeholder signoff. Strong problemsolving skills and attention to detail. Mandatory skill sets RPA Framework, Business requirement gathering and assessment Preferred skill sets RPA Framework, Business requirement gathering and assessment Years of experience required 3 7 years Education Qualification Btech, Mtech , MCA, MBAFULL TIME Education Degrees/Field of Study required Master of Business Administration, Bachelor of Technology Degrees/Field of Study preferred Required Skills Responsive Frameworks Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Automation Algorithms, Automation Engineering, Automation Framework Design and Development, Automation Programming, Automation Solutions, Automation Studio, Automation System Efficiency, Blue Prism, Business Analysis, Business Performance Management, Business Process Analysis, Business Process Automation (BPA), Business Transformation, Business Value Optimization, C++ Programming Language, Cognitive Automation, Communication, Conducting Discovery, Configuration Management (CM), Continuous Process Improvement {+ 36 more} Travel Requirements Government Clearance Required?
Posted 2 weeks ago
0.0 - 1.0 years
0 Lacs
Pune
Work from Office
Job Snapshot We are seeking a talented and proactive Managed Services Associate Interns who will take charge of projects and handle administrative tasks on the Mindtickle platform, catering to our clients unique business needs. What s in it for you? Develop and oversee learning programs on the Mindtickle platform. Execute ad-hoc administrative tasks on the Mindtickle platform. Facilitate the migration of content files and learning programs from third-party sources to the Mindtickle platform. Foster strong relationships with other service teams. Ensure timely communication and updates to internal teams throughout the project lifecycle. Efficiently manage multiple projects simultaneously, adhering to SLAs. Execute tasks with precision and accuracy, while diligently documenting progress for the team and future reference. Conduct thorough User Acceptance Testing (UAT) and audits before project handovers to the POC. Communicate deliverables to clients/Internal team. We d love to hear from you if you: Strong verbal and written communication skills. Bachelor s degree Ability to thrive under tight deadlines and manage multiple tasks concurrently. Keen attention to detail and adeptness in comprehending problem statements. Quick learner who can grasp the intricacies of the Mindtickle platform and adapt to new technologies. Our culture & accolades As an organization, it s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth. Our culture reflects our employees globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together. Mindtickle is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.
Posted 2 weeks ago
5.0 - 7.0 years
9 - 10 Lacs
Mumbai
Work from Office
1 Responsible for gathering business requirements to create clear, concise and complete business/functional requirement documents (BRD) for assigned projects 2 Coordinate with all required stakeholders and come up with best solutions 3 Understanding the needs of multiple stakeholders 4 Identifying the current- and future-state business processes 5 This role will be a bridge between all the business users and IT App team and cater to their systems needs and requirements 6 Activity to set priorities, strengthen operations, establish agreement around intended outcomes/results and adjust the organizations growth in response to a changing environment 7 BRD to include the scope, detailed existing process and proposed process flows and relevant sign offs 8 Prepared BRD to be signed by all respective stakeholders and the same has to be forwarded to IT team for development 9 Must have Motor/Health Claim & policy experience of 3 years
Posted 2 weeks ago
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