521 Uat Jobs - Page 2

Job Title: Insurance Operations Analyst / UAT Executive Location: Gurgaon Company: Care Health Insurance Job Description: We are seeking a detail-oriented professional with a strong understanding of the insurance sector to support business operations and conduct User Acceptance Testing (UAT). The ideal candidate will have proficiency in tools like Excel, Google Sheets, and Jira, and be capable of analyzing and validating system functionality based on user requirements. Key Responsibilities: • Perform User Acceptance Testing (UAT) for insurance-related processes • Work with cross-functional teams to ensure business requirements are met • Prepare and maintain reports using Excel and Google Sheets • Track and manage tasks using Jira • Provide insights and feedback for process improvement Key Requirements: • Knowledge of the insurance sector • Proficient in Excel and Google Sheets • Familiarity with Jira or similar project management tools • Ability to perform UAT and document test results • Strong analytical and communication skills

Role will drive the design, development, and deployment of acquiring solutions, ensuring high-performance, scalable, and secure systems They will provide technical expertise and collaborate with stakeholders to deliver innovative payment solutions The role requires deep expertise in clearing, authorization, and acquiring platforms, along with strong problem-solving and communication skills to navigate complex financial ecosystems Should have hands on experience in shipping the product from development to SIT to UAT to Prod Hand on experience on implementing acquiring solutions (Clearing + Authorization etc) Skill set Java and a bit of exposure to DB

Role will drive the design, development, and deployment of acquiring solutions, ensuring high-performance, scalable, and secure systems They will provide technical expertise and collaborate with stakeholders to deliver innovative payment solutions The role requires deep expertise in clearing, authorization, and acquiring platforms, along with strong problem-solving and communication skills to navigate complex financial ecosystems Should have hands on experience in shipping the product from development to SIT to UAT to Prod Hand on experience on implementing acquiring solutions (Clearing + Authorization etc) Skill set Java and a bit of exposure to DB

Examining and evaluating current systems. Identifying system requirements. Liaising with users to track additional requirements and features. Learn and help in software development and documentation and provide test data to Development team. Creating BRDs, ICD, business solutions design document. Feasibility of solutions Knowledge of business information systems. Excellent analytical skills. A good problem-solving attitude. Should have self-learning attitude. Responsible for defining business problem, business objectives and key business requirements, Modelling requirements to restate and clarify them. Study requirements feasibility to determine the requirements are technically, operationally, and economically viable. Should understand the SDLC process and able to create Use cases, scenarios, and test data in Operations systems. Responsible for driving the requirements process, scheduling meetings, merging input, influencing stakeholders, and ensuring decisions are made. Support the solution manager with scoping and baselining of solution and BAU requirements with respect to Systems. Hands on experience with user acceptance testing and working knowledge of all phases of SDLC.

Key Responsibilities: For Functional Roles: Gather and analyze business requirements to implement solutions in Oracle R12 modules (e.g., AP, AR, GL, PO, OM, INV). Configure Oracle EBS modules according to business needs. Support month-end and year-end financial processes. Lead or support module upgrades, patches, and testing (UAT, SIT). Work with users to resolve application-related issues. Prepare functional specifications for technical teams. For Technical Roles: Design, develop, and support customizations, extensions, and interfaces using PL/SQL, Oracle Forms, Reports, BI Publisher, and Workflow . Build and maintain interfaces (Inbound/Outbound) with external systems. Support data conversions and migrations using APIs and open interfaces. Troubleshoot performance and application issues. Collaborate with functional consultants and end users.

DAZN Group is looking for Business Analyst to join our dynamic team and embark on a rewarding career journey Analyze business processes and identify areas for improvement using data-driven insights Develop functional requirements, process flows, and documentation for tech implementation Collaborate with stakeholders to align solutions with business goals Monitor KPIs post-implementation to evaluate effectiveness

URGENT: CyberArk Implementation SME Remote | Immediate Start URGENT: CyberArk Implementation SME (Remote) : 10+ years Start Date Job Description Work with implementation architect to implement and integrate solutions. SIA, SCA, PCloud and advanced use of REST API are key skillsets. Implement solutions to accommodate a very large scale and rapidly expanding environment. Collaborate with various stakeholders in large technical landscape. Drive SIT & UAT processes. Create end user training materials and guides. Collaborate closely with RUN team during handover and onboarding phase.

Urgent Hiring: CyberArk Architect (Remote) 10+ Yrs Experience URGENT: CyberArk Architect (Remote) : 10+ years Start Date Job Description Lead and coordinate implementation work. Work closely with Automation Architect to build and test automations. Strong documentation skills. SIA, SCA, PCloud and advanced use of REST API are key skillsets. Lead integration work with different types of infrastructure and applications. Implement solutions to accommodate very large scale and rapidly expanding environments. Collaborate with various stakeholders in large technical landscape. Drive SIT & UAT processes. Create end user training materials and guides. Collaborate closely with RUN team during handover and onboarding phase.

We are looking forward to hire SAP GRC Professionals in the following areas : Minimum of 6 years of experience in S/4Hana, Fiori Understanding of Global templates and rollouts Org value grouping and restrictions Requirement gathering on localized roles and build SOD analysis, clean design, and ruleset update if required. Unit testing, FUT/UAT support, and issue fixing. Experience in designing, and customizing roles with relevant Catalogs/Groups/Apps Working knowledge of cloud and on-premises environments Working knowledge of ITGC and SOX controls, monitoring, and extraction of data Experience with defining system controls and developing procedures. Strategic thinking, problem-solving, and decision-making capabilities Strong communication skills with employees at all levels including the ability to translate distinct terminology differences between and for technical teams and business teams. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Key Responsibilities: Work with stakeholders to understand business needs, pain points, and objectives related to document processing and workflow automation. Translate client and market requirements into detailed user stories, business requirements, and functional specifications. Collaborate with product and engineering teams to ensure timely and accurate delivery of features. Participate in product roadmap discussions, backlog grooming, sprint planning, and UAT activities. Conduct market and competitive analysis to help shape product strategy. Support presales efforts by preparing documentation, demos, and use case narratives. Develop wireframes, workflow diagrams, and process maps to communicate product concepts effectively. Ensure product compliance with data security, industry standards, and client-specific regulations.

Shape the future of product delivery while crafting solutions that enhance and optimize customer authentication experiences. Lead discovery, formulate requirements, and liaise with stakeholders as part of a team at the forefront of authentication. As a Product Delivery Manager in Consumer and Community Banking, you will play a pivotal role in enhancing decision-making capabilities, specifically in customer authentication. You will create, test, and implement decision models aligned with business objectives, leveraging your expertise in Sapiens Decision and business rules logic. Join us to contribute to a culture of innovation and excellence, where your insights will drive success and growth Job responsibilities Collaborate with stakeholders to understand business requirements and acceptance criteria. Refine and optimize decision logic to meet defined acceptance criteria and business objectives. Evaluate and improve decision models to enhance business outcomes. Utilize Sapiens Decision to model and document business rules. Ensure business rules are clear, consistent, and aligned with organizational goals. Maintain comprehensive documentation of decision models and business rules. Develop detailed test plans and test cases to validate decision models. Conduct thorough testing of rules logic within the decision model. Work closely with User Acceptance Testing (UAT) teams for accurate testing. Coordinate with technical teams to implement decision models in production and Proactively identify opportunities for process improvements. Stay updated with industry trends and advancements in decision modeling tools. Required qualifications, capabilities, and skills 5+ years of experience on building decisioning model and business rule logic ie. Sapiens Prior experience with decision modelling or business rules logic. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Ability to manage multiple projects and priorities and fast-paced environment Preferred qualifications, capabilities, and skills Previous experience with Sapiens Decision or equivalent decision modelling software Experience working with UAT and technical teams

What you will do Lets do this. Lets change the world. In this vital role you will a key contributor to the companys global digital transformation initiatives, delivering secure, compliant, and user-friendly digital solutions. As part of the Global Medical Technology Medical Information team, you will play a critical role in ensuring quality, compliance, and performance across Amgens Medical Information platforms. In this role, you will be responsible for ensuring the quality and compliance of enterprise applications, with a strong focus on test planning, Implementation, defect management, and test automation. You will work closely with product owners, developers, and QA teams to validate systems against business and regulatory requirements. Your expertise in automation testing, along with manual testing knowledge, will contribute to delivering robust solutions across platforms such as Medical Information Websites and other validated systems. This role is critical in ensuring that applications meet performance, security, and compliance expectations across the development lifecycle, especially in GxP-regulated environments. Roles & Responsibilities: Design and develop manual and automated test cases based on functional and non-functional requirements. Create and maintain the Requirement Traceability Matrix (RTM) to ensure full test coverage. Assist in User Acceptance Testing (UAT), working closely with business collaborators. Set up test data based on preconditions identified in test cases. Implement tests including Dry Runs, Operational Qualification (OQ), and regression testing. Capture test evidence and document test results in accordance with validation standards. Log and track defects using tools such as JIRA or HP ALM, ensuring clear documentation and traceability. Ensure defects are re-tested post-fix and verified for closure in collaboration with development teams. Implement test scripts provided by analysts, focusing on accuracy and completeness of testing. Collaborate with developers to ensure all identified bugs and issues are addressed and resolved effectively. Support automation testing efforts by building and maintaining scripts in tools like Selenium, TestNG, or similar. Maintain detailed documentation of test cycles, supporting audit readiness and compliance. Ability to perform responsibilities in compliance with GxP and Computer System Validation (CSV) regulations, ensuring proper documentation and adherence to regulatory standards. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Bachelors degree and 0 to 3 years of Computer Science, IT or related field experience Or Diploma and 4 to 7 years of Computer Science, IT or related field experience. Preferred Qualifications: BS/MS in Computer Science, Information Systems, or related field. 3+ years of experience in application testing and automation frameworks. Strong knowledge of test lifecycle documentation including test plans, RTMs, OQ protocols, and summary reports. Hands-on experience with Selenium, TestNG, Postman, JMeter, or similar tools. Experience in validated (GxP) environments and with CSV practices. Familiarity with Agile/Scrum methodologies and continuous testing practices. Experience working in cross-functional teams, especially in healthcare or pharmaceutical domains. Knowledge of test management and defect tracking tools (e.g., HP ALM, JIRA, qTest). Functional Skills: Must-Have Skills: Strong experience in designing and implementing both manual and automated test cases based on functional and non-functional requirements. Hands-on expertise in building and maintaining automated functional, regression, and integration tests scripts using tools such as Selenium, TestNG, Postman, or similar, enabling scalable and reusable test automation. Proficient in using tools like JIRA, HP ALM, or qTest for defect logging, tracking, test execution, and traceability, ensuring audit readiness and compliance with validation standards. Familiarity with Jenkins, GitHub Actions, or similar tools for integrating testing into DevOps pipelines. Develop, enhance, and maintain test automation scripts using data-driven, keyword-driven, or hybrid frameworks, enabling reusable, scalable, and maintainable test coverage across Salesforce and integrated systems. Proficient in creating test lifecycle documentation (RTMs, OQ protocols, test plans, reports) and supporting end-to-end testing within regulated GxP and CSV-compliant computer systems, ensuring adherence to validation, audit, and documentation standards. Good-to-Have Skills: Familiarity with performance testing (e.g., JMeter) and API testing using tools like Postman to validate service-level functionality and performance. Experience working within Agile or Scrum frameworks and supporting continuous testing practices across sprint cycles and iterative releases. Ability to work effectively with cross-functional teams including developers, QA, and business collaborators to support UAT, validate fixes, and ensure issue resolution throughout the development lifecycle. Background in testing applications in the healthcare or pharmaceutical industry, with an understanding of compliance, patient safety, and regulatory constraints. Ability to manage test data setup and maintain thorough documentation of test evidence to support compliance, audit preparation, and traceability. Experience collaborating with cross-functional teams, particularly within healthcare or pharmaceutical environments. Professional Certifications ISTQB Foundation or Advanced Level Certification. Certified Automation Tester (e.g., Selenium WebDriver Certification). SAFe Agile or Scrum Certification (optional). Certified CSV/Validation Professional (optional). Soft Skills: Strong attention to detail and documentation quality. Excellent analytical and problem-solving skills. Good verbal and written communication skills. Ability to work both independently and within a team. High accountability and ownership of assigned tasks. Adaptability to fast-paced and evolving environments. Strong collaboration skills across functional and technical teams.

Key-User to play a pivotal role in resolving technical issues highlighted by end users with suport from RBPE and other stakeholders. Key-User should have excellent knowledge on overall Alstom design process within engineering domain. Key-User to particiapte in User Acceptance Test (UATs) for new features on PLM4A application and provide feedback for GO-Live Key-User is the leader of coherence of data for his stream within his/her site Key-User trains end-users, both for process appropriation and IS tool, in stabilized mod. The KU has been trained to train the trainer cessions. In deployment phase, Key-user, will be help by deployment team. Key-User is capturing incidents & defects raised by end-users. He/She processing characterization of issues. Whenever possible, He/She contains them by workaround. He/she expresses issues & transmit them to the appropriate support team Key-user consolidate needs of enhancement in this domain at plant level: Identifies business needs and writes request for change Propose methodologies improvements to RBPE who will request the validation of Central M&T Key-User are in charge to test new functionalities or other upgrades of the solution Key-User may conduct specific trainingson need basis. Key-User puts in place and manages IS usage control, ensuring that end-users are well using the system ( according to core model rules). Key-User support RBPE for local translation of documentations Key-User manages the accounts access in his stream, according to internal control rules On request, supports RBPE in cross functional workshops/methodologies or in support mission to other sites

Role Overview You will lead strategy, design and delivery of AI-enabled digital-transformation programmes. The remit spans process discovery and mapping, Zoho solution architecture, generative-AI prototyping, governance and project leadershipacting as the bridge between senior client stakeholders and internal development, data-science and change-management teams. Key Responsibilities - Assisting Presales Team Collaborate with the sales team and product team to understand the requirements of potential customers and create live Demos as per prospects' business requirements. - Strategy & Advisory Define AI and digital-transformation roadmaps aligned to business objectives and regulatory guidelines. Identify and prioritise use-cases for predictive analytics, generative-AI assistants, autonomous workflows process optimization, and efficiency gains using Zoho applications. - Process & Solution Design Facilitate workshops to capture as-is processes and design to-be” states in BPMN / Zoho Blueprint. Translate requirements into data pipelines, ML feature sets and prompt libraries for developer hand-off. - AI Development & Governance Oversee model build, validation and MLOps for predictive, NLP and Gen-AI use-cases. Implement responsible-AI controls covering fairness, privacy, security and regulatory compliance. - Configuration & Testing Configure, customize and optimize Zoho applications, such as Zoho CRM, Zoho Desk, Zoho People, Zoho Projects, etc. Work closely with development teams to design and develop customizations and integrations within the Zoho ecosystem. Conduct functional testing, including creating test cases, executing tests, and documenting results. - Project Governance & Stakeholder Leadership Mentor Zoho developers and data-science teams, promoting continuous learning and innovation. Provide training and support to end-users on Zoho applications, ensuring effective adoption and utilization. Own budgets, sprint plans and resource allocations; report progress to CXO-level sponsors. - Security & Risk Conduct AI threat modelling and recommend secure-by-design model pipelines across cloud platforms. Preferred Skills - Core Requirements 5+ years technology consulting in BFSI with live AI/ML deployments Proven Zoho Creator/CRM builds and production ML solutions (TensorFlow, PyTorch, LangChain) Python, SQL and cloud AI services (AWS SageMaker, Azure OpenAI, Google Vertex) BPMN 2.0 or UML modelling; strong stakeholder-workshop skills - Preferred Assets MBA (Finance/Systems) or M.Tech (AI) Experience with RPA or other low-code platforms (OutSystems, Mendix) Edge-AI / IoT analytics exposure in branch operations Familiarity with scaled-agile frameworks (SAFe, LeSS) - Soft-Skill Profile We value analytical rigour, consultative storytelling, adaptability, stakeholder influence and an ethical mindset—competencies recognised as success factors in top global consulting practices. What We Offer Signature BFSI + AI transformation projects with marquee clients Flat hierarchy, rapid promotion path and annual certification budget Competitive compensation, comprehensive health cover and an inclusive culture of innovation

Should have expertise and be WM expert/major, starts from WM and move towards Logistics Execution (Warehouse Structure, Inbound/Outbound Process, Picking/Putaway strategies, Bin-Bin transfer, WM Physical Inventory/Stock Take Process, Cross Docking, 2 Step Picking, Reports, Delivery Split, Transfer Order Split, Labelling, Barcoding Integration with IM, PP, MM, QM Ability to be primarily responsible for all phases of an SAP WM and MM implementation: project preparation, requirements identification and analysis, general design document, implementation and configuration, commissioning, post-production support and document preparation and training for end-users in accordance with the delivery schedule Participate in warehouse management implementation activities and act as a liaison with business process owners to validate requirements for changes to processes and recommend ERP related best practices. Participate in user sessions for requirements gathering, analysis, documentation, configuration, unit testing, and UAT..

Job Title: Salesforce CPQ Developer Location: Remote (Onsite only on Day 1 for laptop collection) Experience Required: 4+ Years Shift Timing: IST General Shift Client Interview: Yes Start Date: Immediate Background Verification: Mandatory - Aadhaar, PAN, and UAN Required About the Role We re looking for a skilled Salesforce CPQ Developer to join a client project via Hubnex Labs. You ll be responsible for building, customizing, and optimizing CPQ solutions within the Salesforce ecosystem, working closely with US-based stakeholders. Strong communication skills are essential. Key Responsibilities Design and implement end-to-end Salesforce CPQ solutions. Customize product configurations, price rules, quote templates, and approval workflows. Develop using Apex, Visualforce, SOQL, and Lightning Web Components (LWC). Integrate Salesforce CPQ with external systems where needed. Collaborate with business teams to understand functional requirements and translate them into technical solutions. Conduct unit testing, support QA and UAT phases. Maintain up-to-date technical documentation. Participate in code reviews and contribute to team best practices. Key Requirements Bachelor s degree in Computer Science, Information Systems, or related field. Minimum 4 years of experience in Salesforce development. Strong experience with CPQ - product bundles, pricing models, discount structures, quote documents. Hands-on expertise with Apex, LWC, SOQL, and Visualforce. Deep understanding of Salesforce data models, security, and platform architecture. Salesforce CPQ Specialist Certification is a strong plus. Excellent problem-solving skills with strong attention to detail. Must possess clear and confident communication skills for regular interaction with US-based clients. Interested candidates can apply immediately. Priority will be given to those who can join early.

JD for SAP Fieldglass. Key Responsibilities: Implement, configure, and maintain SAP Fieldglass modules (CWM, SOW, and Services Procurement). Collaborate with business stakeholders to gather requirements, design solutions, and implement enhancements. Manage integrations between SAP Fieldglass and other systems (SAP ERP, SuccessFactors, or third-party tools). Conduct UAT, training sessions, and knowledge transfer with business users. Troubleshoot system issues and work with SAP support for resolution. Ensure compliance with vendor management, time tracking, invoicing, and procurement policies. Prepare functional and technical documentation. Provide ongoing support, monitoring, and optimization of Fieldglass applications.

Roles and Responsibilities Automation Tester with experience in Selenium preferably experience with Payments domain. Understanding the requirements from the Customer Preparation of the Test Scripts based on the requirements Preparation of the Test Scenarios Estimating the Testing efforts Conduct Test Case Reviews Execution of one or more different test phases (SIT, UAT, Regression test) Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements. Desired Candidate Profile Graduates B.E/B.TECH/BCA/MCA 2 to 5 years of Experience in Selenium Experience in Payments Domain Excellent interpersonal and communication skills Ability to multi-task, work under pressure and adhere to tight deadlines Experience in writing SQL queries

Hiring " Business Data Analyst " for US client on a payroll of Mynd Integrated solutions Designation- Data Analyst / Business Data Analyst Location - Sec 8, IMT Manesar, Gurgaon Shift Timings- Day 8 to 4:30 Pm Working Days- 5 Days Working (Fixed sat/ sun off) Working Model Onsite Cab Facility provided to Hiring Zone Tenure Upto 1.5 Years. The contract is renewed every 6 months based on performance and client requirements, with the possibility of conversion to the clients direct payroll based on the same criteria. There is No bond. Mode of Interview First Virtual and Final is Face to Face Interested can share Resume "Komal.kareer@myndsol.com" Job Role in Short Support the global CLM implementation project by analyzing contract data, preparing documentation, supporting data migration, and performing UAT. Collaborate with global and regional teams to enhance contract process efficiency and reporting capabilities . Job Responsibilities Perform detailed data analysis and support the migration of contract-related data. Assist in documentation of business processe s and support project-related administrative tasks. Conduct User Acceptance Testing (UAT) for tools and workflows under the CLM implementation project. Develop r eports and dashboards using Excel, Power BI, and other tools. Coordinate with global project teams and internal stakeholders to support process improvements. Track key project metrics and proactively report progress, risks, and updates to the team. Ensure accuracy and completeness of data and documentation throughout the project lifecycle.

Key Deliverables: Understanding the requirements from Business Team. Preparation of Business / Change Requirements Document along with the test Cases. Co-ordinating with Development Team and with Business team on the requirements. Conducting a CR Meeting with Business Team and with the Development Team. Getting a Timeline from the development team on the discussed CRs. Testing to be completed on time for the CRs delivered in UAT. Bug free product to be released in production. Implementing new ideas and innovative on the products and Gap Tracker to be maintained for the requirements which is not fully covered either by the Business Team or by the development team CR status to be continuously Monitored and Tracked. Status to be published with the timeline to the respective stake holders and managers. Additional Preferred Qualification: Business Analyst certification will be additional advantage, Technical Knowledge on patch deployment. Insurance Domain will be key preferred qualification, Coding Knowledge will be an additional qualification, Product knowledge,

Join us and be part of a collaborative environment where your contributions are recognized and your professional growth is supported. If you are ready to take on new challenges and make a meaningful impact, we invite you to apply and become a vital member of our team. Job Summary As an Operations Analyst in Collateral Operations, you will be responsible for Portfolio Reconciliation, Regulatory adherence for all regulations, cross LOBs metrics and projects. Additionally, you will be building the culture of continuous improvement supporting business across Back Office, Middle offices as well as Global teams. You will be interacting with multiple Operations & Technology teams within the organization to provide business support. Job Responsibilities Manage portfolio reconciliation and collateral dispute Handle MTM Breaks Including data quality, strategic projects, etc. Continuous focus on deep dive and fixing on upstream issues to keep the breaks to minimum. Resolve breaks with Middle Offices, Credit risk, VCG, etc. Play a key role in regulatory compliance CFTC, EMIR, NCMR, etc. Perform UAT testing. Implement Strategic automation projects. Required qualifications, capabilities and skills Graduate or Post-Graduate with 2 years experience in operations. Familiarity with Capital Markets & OTC Derivatives i. e. Investment Banking, including OTC product, process and system knowledge. Ability to drive results through a "hands-on" approach. Excellent verbal and written communication skills, and adapt at communicating with all levels of the business and technical parts of the organization. Skilled in MS office applications including Outlook, PowerPoint, Excel, Word and Access. Can operate effectively in a dynamic environment with tight deadlines, and can prioritize ones own and team s work to achieve goals . Flexibility to work global hours. Preferred qualifications, capabilities and skills Knowledge on CFTC, EMIR, NCMR regulations preferable. Experience on OTC Confirmations, Collateral Management and Reconciliation platforms will be an advantage.

Developing and Maintaining Integrations in Oracle Integrator Cloud, Design Document, create the integration, perform unit test, debug Support various stages of testing like SIT & UAT. Certified on Oracle Integrator Cloud platform Required Candidate profile At least 2 projects implemented using Oracle Integrator Cloud Expert skill level in OIC Understanding of agile development methodology, Devops

Experiences for any of the roles should no less than 3 years in the field. Candidates who have experience in Service Now, Rally, handling of Change release management would be added advantage. SF Consultants who are certified and experienced in SF Performance and rewards Module : Experienced running end to end of an EOY Performance and Rewards process Creating a variety of templates with complex calculation, eligibility rules Creation outcome statements Facilitate data creation in support of UAT with Business and obtain sign off Support in cutover into production and hypercare support Good understanding and appreciation of data lineage between source system to receiving system (i.e SAP > SF and vice versa), understanding platform integration i.e between SAP > SF Experienced in supporting Half year releases, performing impact analysis of new mandatory/optional changes and engage with business to support the changes that needs to be adopted Experience in supporting cases in relation to Performance and Rewards and identifying root cause analysis and provide solutions. Mandatory skills SAP SF

Design, implement, and configure EP solutions to meet business requirements. Resolve EP related production support incidents. Conduct unit testing, integration testing, and user acceptance testing (UAT) for new developments. Mandatory skills SAP EP

Role & responsibilities Gather functional requirements for flight/hotel booking modules. Write BRDs and FRDs for developers and QA teams. Act as bridge between OTA operations team and tech teams. Design UAT scenarios for GDS integration and payment flows Preferred candidate profile Strong understanding of OTA flow: flight > booking > payment > issue Familiarity with PNR lifecycle, refund types (full/partial), tax handling Tools: Jira, Confluence, MS Visio, Excel