796 Typing Speed Jobs - Page 27

OPENING FOR Process Associate- Non-Voice Process - 5 Days Working Graduation Must Required

Urgent Hiring For "Banking Operations Executive" Experience - Minimum 1 year of Email Shift- Rotational Excel experience is required.{ VLOOKUP, HLOOKUP, PIVIOT TABLE} Package - 3 LPA - 3.5 LPA location - Chandivali HR Arti 9522754537

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com . Customer Services Representative Associate/Analyst - Customer Service The Alight Customer Services Team is responsible for providing timely and accurate customer service through any/all mediums including email, phone and web chat, requiring strong communication skills and knowledge of client plans and provisions to resolve the participants issues. We strive for first-call resolution while adhering to service level agreements, ensuring a positive participant experience through effective solutions and personal service. Responsibilities Handling a leave of absence claims initiation requests from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their claims. Handling claims related to FMLA, disability (STD/LTD), parental leave, personal leave, and other applicable programs. Spend 100% of production time logged in on calls Articulate complex client policies and leave provisions in a simplified manner. Maintain internal & client defined quality scores. Ensure Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently. Ensure proper documentation and follow-ups and follow SOP s Identifying issues, process delays, and quality problems and recommending and implementing solutions. Consistently applying logical reasoning and critical thinking skills. Ability to work in a fast-paced environment with short deadlines. Take complete ownership of self-learning & development Requirements Bachelor s degree in B.Com, B.A, BBA,B.Sc (Full time MBA/MCA/B Tech/BE/B Ed candidates will not be considered). Associate Level hires: 2-5 years of work experience in International Customer Service Voice Process. Analyst Level hires: 5 - 8 years of work experience in International Customer Service Voice Process. Excellent verbal and written communication skills. Outstanding customer service skills Appropriate Typing speed to be able to efficiently manage documentation during/post interaction. Ability to work evening/night shifts (5.00 PM to 6.00 A.M Window) Alight requires all virtual interviews to be conducted on video. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and Top 100 Company for Remote Jobs 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com . Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

A Snapshot of Your Day You will be responsible for the Release Material Masters (MM) from the Engineering network into the Manufacturing network via. Workflows, notifications etc. Check MM attributes to ensure MM will be planned accordingly in the manufacturing network. Add MM s to the manufacturing Bill of Material (BOM), such as raw materials. Offer its external and internal customers a quality service while achieving the objectives defined by the Management. How You ll Make an Impact Build new items in SAP Material Master (MM):Maintain MM information Populate all attributes by applying templates and manually updating vital attributes. Update attributes as necessary for MM to remain in status 30, Active . Cleanse existing MM s to upgrade them from status 15 Engineering to status 30. Build new BOM s as required. Planning knowledge required. Some shop and SCM knowledge required. Process Engineering Change Notifications (CN s) through workflow from the Engineering system, (GloBus). Collaborate with Engineering and Manufacturing personnel internally and at other divisions in maintenance of MM and BOM s. Helps with special projects, program maintenance, etc, as advised by department manager. Maintains department files What You Bring Associates degree plus 2-3 years experience with Material Master s (MM) and Bills of Material (BOM s). Experience with Material Requirement Planning (MRP). Average typing speed with above average accuracy; must be able to organize and prioritize Workloads to maximum efficiency; good communications skills and ability to deal effectively with all levels of detail associated with work assignment are required. Knowledge of BOM structure and Material Master attributes required. Ability to interpret mechanical drawings. Ability to read and interpret documents such as safety rules, processes and procedures. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization

The Alight Customer Services Team is responsible for providing timely and accurate customer service through any/all mediums including email, phone and web chat, requiring strong communication skills and knowledge of client plans and provisions to resolve the participants issues. We strive for first-call resolution while adhering to service level agreements, ensuring a positive participant experience through effective solutions and personal service. Responsibilities Handling a leave of absence claims initiation requests from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their claims. Handling claims related to FMLA, disability (STD/LTD), parental leave, personal leave, and other applicable programs. Spend 100% of production time logged in on calls Articulate complex client policies and leave provisions in a simplified manner. Maintain internal & client defined quality scores. Ensure Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently. Ensure proper documentation and follow-ups and follow SOP s Identifying issues, process delays, and quality problems and recommending and implementing solutions. Consistently applying logical reasoning and critical thinking skills. Ability to work in a fast-paced environment with short deadlines. Take complete ownership of self-learning & development Requirements Bachelor s degree in B.Com, B.A, BBA,B.Sc (Full time MBA/MCA/B Tech/BE/B Ed candidates will not be considered). Associate Level hires: 2-5 years of work experience in International Customer Service Voice Process. Analyst Level hires: 5 - 8 years of work experience in International Customer Service Voice Process. Excellent verbal and written communication skills. Outstanding customer service skills Appropriate Typing speed to be able to efficiently manage documentation during/post interaction. Ability to work evening/night shifts (5.00 PM to 6.00 A.M Window)

Hiring Alert at AXA Global Business Services (AXA GBS) !! Join us for a Walk-In Drive for International Voice Process, Chat Support & Email Support Process on 26th May 2025 and 29th May 2025. Work Location: Ecopolis, Yelahanka & Manyata Tech Park (depending on business need) Shift Timings: Rotational Shifts (between 7:45 AM and 1:30 AM) Working Days: 5 days working with 2 days rotational off Education: Graduate (Candidates from MBA/MCA/BCA/B. E./BTech/MTech/B.Sc. CS/B.Sc. IT are NOT eligible) Notice Period: 0 to 15 days

Roles and Responsibilities Manage data entry operations with high accuracy and efficiency. Perform daily facility management tasks, including maintenance scheduling and inventory control. Utilize advanced Excel skills to analyze data and create reports. Collaborate with team members to achieve project goals. Ensure timely completion of tasks while maintaining attention to detail.

Roles and Responsibilities Manage data entry operations with high accuracy and efficiency. Perform daily facility management tasks, including maintenance scheduling and inventory control. Utilize advanced Excel skills to analyze data and create reports. Collaborate with team members to achieve project goals. Ensure timely completion of tasks while maintaining attention to detail.

Role & responsibilities 2-7 years of experience in back office operations or a related field. MBA/PGDM degree from a reputed institution. Strong proficiency in Microsoft Excel including HLOOKUP, VLOOKUP, Pivot Tables. Good command over English language with excellent written and verbal communication skills.

Responsibilities: Data Entry Work. Computer knowledge Must. Basic Chatgpt Knowledge. Ms Office Knowledge. Urgently Required.

Greetings from e-care India!!! We are looking for Freshers in International Voice voice: Day shift Job Essentials: Good Communication in English both Oral and Written is mandatory. 10th and 12th should be from English Medium Background. Post Graduates are eligible to attend the Interview. Any UG Graduate can attend the Interview. Candidates having arrears can also attend the interview. Graduation is not mandatory. Candidates with 0-1 yr of experience in BPO (Domestic & International) can also attend. Job Benefits for Voice Sat & Sun Fixed Week-off One Way Cab Drop Facility Available at Free of Cost Dinner at Subsidiary rates. Performance and attendance Incentives. Interested Candidates can Walk-in to below mentioned address between from 10:30 am to 02:30 pm. Venue: 5th Floor, WSS Towers, 107-108 Harris Road (Mount Road), Chennai-600002 . Landmark: Near Casino Theater.

Experience in a call center or customer service environment (6 months max) Good Communication Skills (Hindi / English + Any regional language) Should be fluent in Hindi & any regional language Effective and Timely Communication Building up a Good Image and Rapport Good Confidence To work for both voice & non-voice process Research Skills Flexible on working hours (6 days working / Sunday week off) Ability to learn and execute the learning at work faster and efficiently Work commitment Basic knowledge of Computers -Typing speed of 30 - 35 wpm Provide customers with product and service information Manage and resolve customer complaints Identify and escalate priority issues Complete call logs Skills Required: Good Communication Skills,Good Confidence,Research,listening skills, Candidate Attributes: Listening skills Problem analysis and problem-solving Customer service orientation Attention to detail Adaptability Teamwork High energy level

Basic knowledge of Microsoft Excel, Word, and data entry software. Good typing speed and attention to detail. Strong organizational and time-management skills. Ability to work independently and as part of a team We will pay Rs.10,000/month.

Job Title: Customer Care Executive Chat Process Location: Noida Job Type: Full-Time Shift: Rotational Shifts / Night Shifts Experience: 0-2 years Industry: BPO / Customer Service Key Responsibilities: Respond to customer queries through live chat in a timely and professional manner. Resolve product or service issues by clarifying the customer's concern and determining the cause. Maintain customer satisfaction by providing accurate information and efficient resolution. Escalate complex issues to the appropriate department when necessary. For Further details Connect Aneesh at 9205989467

Title- Data entry operator Location : Palghar (factory) Salary 15 k -18k Shift - 9.30 am - 6.30pm Gender : Male Friday will be weekly off Job Description - * Accurately enter data into company databases, spreadsheets, or systems * Review data for errors, missing information, or inconsistencies and correct them * Communicate with team members to clarify data requirements or resolve discrepancies * Perform regular backups and ensure data is securely stored * Maintain an organized filing system for both electronic and paper records Requirement * HSC/Graduate with 1-2yrs of exp in Data Entry Operator or similar role * Proficient in Microsoft Office (especially Excel and Word) * Strong attention to detail and accuracy * Basic understanding of administrative processes Benefits * PF * ESIC * Paid Leaves * Leave encashment * Yearly bonus * Commuter assistance You can share your resume on - charvi.a@ipsgroup.co.in

Graduation Mandatory Fresher or up to 3 yrs Experience in Voice process Ready to work from Office Night & Day Shift job - Monday to Friday (8pm - 5am) Required Candidate profile Please share your CV to hr.east@knowledgesplice.com or can call 6289978449 (Rittika)

We are looking for individuals who are efficient and capable of handling data entry tasks accurately and swiftly. This role primarily involves ERP data entry, which includes maintaining and entering data, ensuring data integrity, and supporting various operational processes. Description We are seeking a detail-oriented Data Entry professional to join our team in India. The ideal candidate will have 2-5 years of experience in data entry and will be responsible for accurately inputting and managing data within our systems. Responsibilities Accurately input data into the company's database and systems. Verify and correct data entries to maintain data integrity. Generate reports based on data input and provide insights as needed. Assist in data management and organization for various projects. Collaborate with team members to ensure data accuracy and completeness. Skills and Qualifications Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) Experience with data entry software and databases Strong attention to detail and accuracy Excellent typing skills with a minimum speed of 40 words per minute Ability to manage time effectively and meet deadlines Basic knowledge of data management principles and practices Good communication skills, both written and verbal Qualification : Any Graduate Experience : 2 to 5 Year's Job Location : Turkapally, Shamirpet Salay : Negotiable Contact Immediately: Cygnus Staffing Solutions

HI openings for NONVOICE Banking process/Customer support graduates /Undergraduates can apply freshers or ANY 1 year of any experience Freshers:18k salary :30 Day Shift Required Good yping Speed Location:BTM,Whitefield call hr Suman@7848820047 call hr Pooja@9886112704 call hr@9343402211

Process :- BFL Process Handling Inbound / Outbound calls. Minimum HSC Pass. Basic English Communication skill required. Salary Upto 17K Immediate joining To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Gaurav:- 7796427055

Role & responsibilities In this Role you will be Responsible For : - Read and understand the process documents provided by the customer - Analyze the insurance claims and process as per standard operating procedures - To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations - Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims Requirements for this role include: - 2025 passed out students are not eligible 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. - Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements - Ability to communicate (oral/written) effectively in English to exchange information with our client. Interested please share resume to pushpa.shanmugam@nttdata.com

Customer Care Support(Non-Voice)-Bulk BPO Hiring Freshers are welcome 6 Months Contract Work Location: Seruseri (SIPCOT) Chennai Notice Period: Immediate Facilities: Food (one snack and a meal) and Common route transport(One side) are currently provided, subject to company and account policy & practice. Two shifts Apr-Oct (6.30 am -3.30 PM / 3.30 PM to 0.30 AM), Nov-Mar (7.30 to 4.30 PM / 4.30 PM to 1.30 AM) Salary: 10 K CTC + daily allowance of Rs. 200 per day worked in the morning shift and daily allowance of Rs. 250 per day worked in the afternoon shift. Candidate Knowledge/Skills/Behaviors Expected Graduate with fair English skills (primarily reading and comprehension), Basic MS Office skills , Analytical and typing skills (important) . Banking knowledge is desirable but not mandatory. Quality and productivity will be key performance indicators supported by displaying professionalism, initiative, and teamwork. Integrity is of prime importance especially as the process deals with finances. Work is strictly monitored at various levels. Candidate should be flexible to work in shifts and on either site. The work environment is friendly and professional, with respect for all. Prior experience is not mandatory. Fresher, or experienced but willing to work at a starting level. (0-2 yrs) Graduate (Preferably from Arts, Commerce, Science or Computer Science). ROLE & RESPONSIBILITIES: Handling a range of Non-voice, Back office Financial Processing Work of a UK Government Bank. Staff do not have to talk to Regional Business Unit or Clients in the UK. They will interact with SMEs/TLs in Chennai. Staff will need to read and comprehend scanned documents of UK citizens, financial documents/letters from UK Attorneys, Courts, Legal certificates, Bank documents etc., and check online whitelisted sites for validation of customer identity and documents. Adhere to Compliance, INFOSEC, and audit requirements. Mobile phones are not allowed in the Ops area. Candidate will report to a Team Leader Work progression flows (Way of working) from Simple, Medium to Complex levels Please share the the most updated resume to geeta.negi@compunnel.com if you are interested in the opportunity:

The Senior Document Production Specialist reports to the Deputy Manager of the Document Production Unit and is expected to create a positive working relationship with team members in their group. The duties of a Senior Document Production Specialist would cover the following: Document creation, conversions, formatting , revisions, clean up, repair and indexing Presentation creation, conversions, formatting and revisions Spreadsheet creation, conversions, formatting, revisions, linking and archiving Document tables and automation including TOAs, TOCs and cross referencing Template and form creation Merge and compare documents Mail merge and label creation Data entry and editing Client briefing Creating, modifying and emailing files Quality checking for accuracy and formatting and editing services There are two high level categories, detailed below, which describe the core activities of the DPS role: Document Production Services: Providing an accurate and high quality document production service to fee earners using Clifford Chance Housestyle Ensuring all work and projects are completed as per instructions from the client and /or specifications Staying within timelines and deadlines for the completion dates for projects. This requires good time management and organisational skills Ability to quality check documents to ensure clients quality expectations are met within stipulated turnaround times Follow workflow processes as per the Standard Operating Procedures Notifying the Team Lead immediately when the deadline is likely to be missed Meet quality benchmarks Carry out work smoothly and efficiently Continue to develop speed, accuracy and proof reading skills and responsible for downtime training objectives Maintain confidentiality of all client information Working collaboratively with team members to ensure the provision of first class support services to fee earners Key Personal Attributes A key attribute of a Sr.DPS success will be dependent on the positive and collaborative working relationships which they build with colleagues, the Team Leads and the London DP team Flexible in approach to increase of volume outside of shift hours Effective time management skills Professional approach to problem solving Good decision making abilities Keen eye for detail Ability to adapt any process changes in minimal time period Able to deal with the pressures of high volumes Flexible and Service orientated Your experience Minimum copy typing speed of 40 wpm Fluent in written and oral communication in English at all levels internally and externally Advanced knowledge of Microsoft

Are you looking for rewarding customer service jobs in HowrahFusion CX is expanding its team in Howrah and is looking for dedicated Customer Service Associates to join us in Howrah! This is an exciting opportunity for freshers and experienced candidates with excellent English communication skills and a passion for providing high-quality customer service. Join us as a customer service associate to level up your career with a global customer experience and customer service leader. If you re seeking customer service job vacancies in Howrah, join Fusion CX and be part of a team dedicated to transforming customer experiences. Role responsibilities Customer Service Associates in Howrah Manage Voice Support to customers. Should have a High level of attention to detail and accuracy. Job Requirements: Preferred candidate profile for Customer Service Associate role in Howrah Bachelor s degree Excellent English communication skills. Must be willing to work the night shift A minimum typing speed of 30 words per minute in English. Capable of handling a high number of inbound and outbound calls. Must be willing to work in the office Candidates preferred from Howrah district A candidate who are pursuing their graduation from distance learning too can apply but ensure that examinations are after 06 months from the date of joining. Freshers can also apply.

Are you looking for exciting customer service associate or Customer Service Representative jobs in SiliguriDo you want to start or grow your career with a dynamic company that values growth and innovationJoin us as a customer service representative in Fusion CX Siliguri and cater to the customers of a leading ecommerce platform. Fusion CX, a leading global provider of customer experience solutions, is now hiring talented individuals to join our expanding team in Siliguri as a part of our effort to strengthen our presence in the northeast region. With a strong presence in the customer service industry, we offer a range of job vacancies in Siliguri, providing a fantastic opportunity for those seeking a career that combines professional development with a supportive work culture. Fusion CX is on a massive hiring spree. we are offering customer service associate roles in a thriving work environment with structured career growth. So, whether you are exploring a call center job in Siliguri or aiming to elevate your career with a top-tier company, aim for more and join a customer experience transformation company. Multiple positions available apply now! Job Description Customer Service Representative Role Overview The Customer Service Representative for eCommerce process is responsible for communicating and interpreting customers needs, delivering professional, courteous, and quality service before, during, and after customer interaction across various channels, depending on account-specific operations. The role also involves ensuring the accuracy and confidentiality of all customer-related information. Key Responsibilities Customer Communication : Communicate and interpret customers needs by delivering professional, courteous, and quality service via multiple channels (phone, email, chat, etc.). Confidentiality Accuracy : Ensure the accuracy and confidentiality of all customer-related information, including account details, credit card information, billing details, and customer identification. Adherence to Policies : Adhere to account-specific standard procedures, guidelines, and policies regarding customer interaction and communication. Key Performance Indicators (KPIs) : Meet or exceed client-defined KPIs, which may include attendance and adherence, quality assurance (QA), productivity, call handling time, and customer satisfaction (CSAT). Job Requirements Customer Service Representative Qualifications Summary Education Experience: The role is open to freshers with a bachelor s degree and HS with relevant experience. Strong Communication Skills : Excellent English speaking and grammar skills. Reading Comprehension : Ability to understand and analyze customer situations, clearly conveying solutions over the phone or in writing. Basic Computer Skills : Basic computer literacy with a typing speed of 25-35 words per minute. Flexibility : Willingness to work flexible schedules, including night shifts and holidays as required. Required Qualities Skills Problem-Solving : Effective problem-solving skills to address customer concerns efficiently. Adaptability : Ability to quickly integrate new information, adjust to varying situations, and deal with ambiguity in decision-making. Clear Communication : Use simple, correct language and avoid negative terms. Maintain professionalism in all written and verbal communication. Listening Emotional Intelligence : Strong listening and comprehension skills. Ability to empathize with customers and apply emotional intelligence to interactions. Maintaining composure and focus during stressful situations and offering personalized customer service. Speed Accuracy : Ability to provide fast responses while ensuring accuracy and quality of service. Why Join Fusion CX At Fusion CX, we create a work environment that encourages both personal and professional growth, offering a wide range of job opportunities in Siliguri. As a leading company in customer experience solutions, Fusion CX is committed to excellence and innovation, providing not just a job but a long-term career path leading to growth and sustenance in the customer service industry. By joining our team, you will gain access to competitive salaries, flexible work schedules, and a culture dedicated to continuous learning and development. Apply now and join us as a customer service representative in Fusion CX Siliguri to join a prominent eCommerce process. We pride ourselves on an employee-focused approach, with comprehensive training and career advancement opportunities. As part of our diverse and dynamic team, you will have the support to succeed and grow. Fusion CX offers more than just a job in Siliguri - it s a community where your contributions are valued and your career is nurtured. We are conducting a large-scale hiring drive! Don t miss out on one of the best customer service or call center job vacancies in Siliguri! Apply now and take the next step in your career with Fusion CX!

Are you a fresher or an experienced looking for customer service jobs in Mumbai? Do you want to begin your career in a global CX company? Fusion CX is offering exciting customer service associate jobs in Mumbai. Fusion CX is seeking empathetic, patient, and persuasive individuals to join our vibrant team as Customer Service Representatives in Mumbai. This role is crucial in providing assistance and protection services to our customers, focusing on explaining claim rejections and resolving concerns. If you re fluent in English and Hindi, possess excellent communication skills, and are passionate about helping others. In that case, we invite you to apply and grow with us in a fast-paced environment. Job Description As a Customer Service Representative for our Mumbai team, you will: Proactively reach out to customers to discuss their policies, answer questions, and address any concerns. Inform customers about claim rejections, explain the reasons sensitively and professionally, and guide them through the resolution process. Provide accurate information on policies, comply with guidelines, and use scripts effectively to meet customer needs. Maintain meticulous records of customer interactions, ensuring data accuracy and compliance with operating procedures. Manage multiple calls and responsibilities efficiently, prioritizing tasks to meet deadlines while maintaining a positive demeanor. Conduct follow-ups as necessary to ensure customer satisfaction and thorough resolution of queries. Job Requirements Here is the list of educational qualifications, skills, and attributes of an ideal candidate for the customer service representative role in Mumbai: Education: Graduates with no prior work experience or undergraduates with a minimum of 6 months of experience post-12th board exams are welcome to apply. Skills: Certification in Versant Level 5. Basic computer literacy and proficiency in MS Office (Word and Excel). Typing speed of 22 WPM with 85% accuracy. Exceptional communication and interpersonal skills. Capability to work both independently and as part of a team. Positive attitude and a strong work ethic. Age criteria: 18 to 38 years. Hiring Process: HR Screening/Filtration. Psychometric test (80% pass rate required). Typing test. Versant test. Operational Interview. Why Join Fusion CX in Mumbai: Joining Fusion CX means becoming part of an organization dedicated to making a meaningful impact on people s lives. Our Customer Service Representatives in Mumbai will play a vital role in assisting and protecting customers, ensuring they receive the support and information they need. We offer: A dynamic work environment where your skills and passion for helping others are valued and nurtured. Opportunities for professional growth and development in the customer service industry. The chance to be part of a fast-growing company and a team committed to excellence and customer satisfaction. If you re looking for a fulfilling career where you can genuinely help people and contribute to their well-being, Fusion CX is the place for you. We offer diverse customer service roles and rewarding customer service representative jobs for people who want to build their careers with a global CX company. Apply today to start your journey with us.