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1.0 years
0 - 0 Lacs
Pune, Maharashtra
On-site
Process- UK Healthcare Designation: Customer Service Executive Shift timings: 12 pm to 9 pm / 1 pm to 10 pm / 2 pm to 11 pm Salary: Upto 4.5 LPA (Negotiable) Week Offs: Saturday Sunday Fixed Off Transport: Home pick up and Home drop free of cost Need Excellent Communication Require 1 year Experience into customer service Qualification- Graduate only Contact -HR priyanka – 9518566395 Job Types: Full-time, Permanent, Fresher Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Monday to Friday Night shift Rotational shift UK shift Weekend availability Language: English (Preferred) Hindi (Preferred) Work Location: In person
Posted 1 week ago
3.0 years
0 - 0 Lacs
Gurugram, Haryana
On-site
Job Description: We are seeking an experienced Operations Profiles to oversee our travel operations, including air ticketing, hotel reservations, cab services, and tour packages. The ideal candidate will have a strong background in the travel industry and excellent leadership skills. Key Responsibilities: Air Ticketing: Book tickets through GDS software and other portals. Liaise with airlines for best-negotiated fares. Resolve issues related to airline tickets (bookings, cancellations, additional tickets). Maintain strong PR with airlines. Analyse air tour budgets and secure lower fares. Hotel Reservations: Handle hotel reservations, ensuring timely and accurate bookings. Negotiate competitive rates with hotels. Maintain a database of preferred hotels. Establish relationships with potential hotel partners. Oversee billing processes and payment reconciliation. Operations Management: Draft and implement corrective action plans and procedures. Manage a team for demand planning and vendor negotiations. Build long-term relationships with clients. Stay updated with industry changes. Assist with day-to-day operations and vendor management. Requirements: Bachelor’s degree in Travel, Tourism, Hospitality Management, Business Administration, or a related field. 6Montha-3years of experience in travel management or travel operations. Proven experience in managing corporate clients and complex operations. Excellent communication, negotiation, and problem-solving skills. Strong leadership and managerial skills. Proficient in Microsoft Excel. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Night shift Application Question(s): Have you completed your graduation in Travel and Tourism? Do you have experience working with MS Excel ? On a Scale of 1-10, how much would you rate yourself in Typing Speed Work Location: In person
Posted 1 week ago
0 years
0 - 0 Lacs
Gurgaon
On-site
Job Summary: We are seeking a meticulous and efficient Data Entry Operator to manage and maintain accurate data within our systems. The ideal candidate will possess strong typing skills, attention to detail, and the ability to handle confidential information with integrity. Key Responsibilities: Accurately input and update data into various computer systems and databases. Verify data by comparing it to source documents and correct any discrepancies. Organize and maintain both digital and physical records for easy retrieval. Generate routine reports and summaries as required. Collaborate with team members to ensure data consistency and integrity. Perform regular backups to ensure data preservation. Maintain confidentiality and security of all data. Required Skills & Qualifications: High school diploma or equivalent; additional computer training or certification is a plus. Proven experience as a Data Entry Operator or similar role. Excellent typing speed and accuracy. Proficient in MS Office (Word, Excel, Outlook) and data entry software. Strong attention to detail and organizational skills. Ability to work independently and meet deadlines. Familiarity with administrative duties. Preferred Qualifications: Experience with ERP or CRM systems. Basic knowledge of office equipment’s. Job Types: Full-time, Part-time Pay: ₹13,000.00 - ₹16,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Language: English (Preferred) Work Location: In person
Posted 1 week ago
3.0 years
0 - 0 Lacs
Gurgaon
On-site
Urgent Hiring For Experience Candidates Job Profile :- Customer Support Executive Job Description :- Minimum Graduate Typing Speed up to 30 - 25 WPM Good Communication skills Ability for Email Writing Ability to stay organized, have strong attention to details and Quick learner Computer Proficiency is a must Job Offer: Full-time (Permanent) Experience Required: 02-to-03-year experience required in Customer Support Email writing Salary Offered: ₹300,000.00 - ₹450,000.00 per annuum Benefits: Food Provided Insurance Schedule: Monday to Friday Night shift Education: Bachelor's (Preferred) Experience: Data Entry: 1 year (Preferred) Email Writing: 1 year (Preferred) Customer Service: 1 year (Preferred) Language: Fluent English (Required) Shift availability: Night Shift (Required) Location :- Gurgaon Sec 48 Male and Female both candidates can apply Immedidate joiner Interested candidates can connect on my no 7042417170 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Food provided Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Speak with the employer +91 7042417170
Posted 1 week ago
1.0 years
0 - 0 Lacs
India
On-site
We are looking to hire an experienced Female Customer Support Executive , having excellent communication skills and positive attitude towards works. She must have minimum 1 year experience in the customer support/customer service. Candidate location should be in Delhi-NCR, Noida, Ghaziabad, Gurgaon or Faridabad. Roles and Responsibilities: Candidate will be responsible to attend the clients queries by Call/Email Should clarify customers queries and give an appropriate solution Elaborate to clients about our products and services Timely revert to clients/customers without any missing information Strong phone contact handling skills & Active Listening Good negotiating and convincing skills Desired Candidate Profile: Excellent verbal and written communication skills in English - Hindi (both language) Good knowledge of MS Office (Excel) Can learn new things quickly Should have experience as client service executive (min 1 years) Good typing speed on keyboard Positive attitude Job Type: Full-time Pay: ₹15,000.00 - ₹27,000.00 per month Schedule: Day shift Language: English (Required) Location: Barakhamba, Delhi, Delhi (Required) Work Location: In person
Posted 1 week ago
0 years
0 - 0 Lacs
Delhi
Remote
Job Title: English Translator Job Location: Shalimar Bagh, Delhi WORK FROM OFFICE ONLY (No Remote Work) Job Summary: We are seeking a skilled Language Translator to join our team. The successful candidate will be responsible for translating Hindi text into English language. English Key Requirements: Ability to read and write language mentioned above Proficiency in typing language mentioned above on a computer with a minimum speed of 30wpm Error-free translation with no grammatical errors Ability to maintain original meaning and context MADHVI MALHOTRA 9990694682. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Work Location: In person
Posted 1 week ago
0 years
0 - 0 Lacs
Karol Bāgh
On-site
Key Responsibilities: Input data efficiently and accurately into various systems from multiple sources. Verify data for accuracy and correct any discrepancies found during data entry. Maintain and update existing databases ensuring data integrity. Generate reports, spreadsheets, and data summaries as requested. Manage electronic files and documents, ensuring secure storage and easy retrieval. Assist with periodic audits to ensure data consistency and accuracy. Communicate effectively with team members and other departments to clarify data entry instructions when necessary. Maintain confidentiality of all sensitive data handled. Required Skills: Excellent typing speed and accuracy. Proficiency in Microsoft Office Suite (especially Excel, Word) and data entry software. Attention to detail with a commitment to accuracy. Strong organizational and multitasking skills. Ability to work independently with minimal supervision. Good communication and interpersonal skills. Basic understanding of database systems and management. Educational Qualifications: High school diploma or equivalent required. Additional certification or training in data entry or related fields is advantageous. Experience: Proven data entry experience or relevant role preferred. Familiarity with administrative tasks and data handling. Working Conditions: Office-based role with extended hours at a computer. Regular interaction with various departments to collect and verify data. Career Growth: Opportunities for advancement into supervisory or specialized data management roles based on performance and expertise. Job Type: Full-time Pay: ₹11,896.69 - ₹15,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Food provided Health insurance Leave encashment Life insurance Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Language: English (Required) Work Location: In person
Posted 1 week ago
2.0 - 3.0 years
0 - 0 Lacs
Gurugram, Haryana
On-site
Job Responsibilities ● Handle Taxi Booking for clients, ensuring timely and accurate bookings based on their preferences and requirements. ● Collaborate with vendors to negotiate competitive rates and secure the best possible deals for our clients. ● Maintain a database of preferred Cabs and vendors , including their amenities, pricing, and policies. ● Establish strong relationships to expand our network and offer a wider range of options. ● Negotiate contractual agreements with Taxi vendors to secure favourable terms, exclusive rates, and additional perks for our clients. ● Communicating with customers to answer questions about booking, pricing, or schedules. ● Collecting payment from customers for booking, including cash, credit card transactions, checks, or money orders. ● Entering customer information into a computer system to issue tickets or update records. ● Explain applicable fees and taxes for each ticket. ● Helping clients with travel-related questions. ● Working alongside the tours sales team. ➔ Skills ● Excellent communication and interpersonal skills ● Problem-solving skills ● Strong negotiation skills ➔ Requirements ● Minimum 2-3 years of experience in Taxi Booking ● Bachelors or Diploma in Travel, tourism, or any related field. ● Experience in managing corporate clients ● Ability to work in a fast-paced environment ● Fluent in written and spoken English ● Able to work on excel Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Night shift Experience: Travel & Tourism: 1 year (Preferred) Vendor management: 1 year (Preferred) Microsoft Excel: 1 year (Preferred) Work Location: In person
Posted 1 week ago
1.0 years
0 Lacs
Tripunittura
On-site
Our company is growing rapidly and is searching for an enthusiastic candidates for joining our Canvassing team. To join our growing team, please review the list of responsibilities and qualifications. Keys and Responsibilities Canvassing the customers visiting the PSK. Good typing speed. Proficient in both verbal and written skills in Malayalam, English and Hindi. Both male and female candidates are welcome. Assist teammates and manager in daily office operations. Job Types: Full-time, Permanent Pay: From ₹12,000.00 per month Schedule: Day shift Education: Higher Secondary(12th Pass) (Required) Experience: total work: 1 year (Preferred) Work Location: In person
Posted 1 week ago
0 years
0 - 0 Lacs
Sirhind
On-site
TO MOTIVATE THE STUDENTS FOR ADMISSION IN ADMISSION CELL TYPING WORK TELE-CALLING AS WELL AS MARKETING WORK FEMALE PREFERABLE GOOD COMMUNICATION SKILLS COMPUTRER GRAPHIC IF KNOW PREFERABLE Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹18,000.00 per month Schedule: Day shift Work Location: In person Application Deadline: 20/04/2025
Posted 1 week ago
1.0 - 2.0 years
0 - 0 Lacs
Mohali
On-site
About the Role: We are looking for a proactive and customer-oriented Job description About the Role: We are looking for a proactive and customer-oriented Job description About the Role: We are looking for a proactive and customer-oriented Customer Service Agent to manage both INBOUND & OUTBOUND interactions. This role requires excellent communication skills, problem-solving ability, and a commitment to delivering top-notch customer service across multiple channels. Key Responsibilities: 1–2 years experience in international collections, preferably UK process Experience in BPO/KPO/Call center environments Experience with inbound/outbound collections and negotiating payment plans Adherence to quality and compliance metrics Familiarity with CRM tools, dialers Good typing speed and documentation accuracy Ability to work with MS Excel, Word, etc. Willingness to work UK business hours (typically 1:30 PM to 09:30 PM IST) Comfortable with rotational shifts or extended hours if needed Knowledge of UK geography (helps in rapport building) Experience in collections for UK utilities, telecom, or finance Requirements: Excellent spoken and written English Neutral to UK-accented English is a strong plus Strong listening skills and phone etiquette Minimum graduate or undergraduate degree Only looking for female candidate Benefits: Positive and inclusive work environment Career growth within a growing organization Drop Facility provided to manage both INBOUND & OUTBOUND interactions. This role requires excellent communication skills, problem-solving ability, and a commitment to delivering top-notch customer service across multiple channels. Key Responsibilities: 1–2 years experience in international collections, preferably UK process Experience in BPO/KPO/Call center environments Experience with inbound/outbound collections and negotiating payment plans Adherence to quality and compliance metrics Familiarity with CRM tools, dialers Good typing speed and documentation accuracy Ability to work with MS Excel, Word, etc. Willingness to work UK business hours (typically 1:30 PM to 09:30 PM IST) Comfortable with rotational shifts or extended hours if needed Knowledge of UK geography (helps in rapport building) Experience in collections for UK utilities, telecom, or finance Requirements: Excellent spoken and written English Neutral to UK-accented English is a strong plus Strong listening skills and phone etiquette Minimum graduate or undergraduate degree Only looking for female candidate Benefits: Positive and inclusive work environment Career growth within a growing organization Drop Facility provided to manage both INBOUND & OUTBOUND interactions. This role requires excellent communication skills, problem-solving ability, and a commitment to delivering top-notch customer service across multiple channels. Key Responsibilities: 1–2 years experience in international collections, preferably UK process Experience in BPO/KPO/Call center environments Experience with inbound/outbound collections and negotiating payment plans Adherence to quality and compliance metrics Familiarity with CRM tools, dialers Good typing speed and documentation accuracy Ability to work with MS Excel, Word, etc. Willingness to work UK business hours (typically 1:30 PM to 09:30 PM IST) Comfortable with rotational shifts or extended hours if needed Knowledge of UK geography (helps in rapport building) Experience in collections for UK utilities, telecom, or finance Requirements: Excellent spoken and written English Neutral to UK-accented English is a strong plus Strong listening skills and phone etiquette Minimum graduate or undergraduate degree Only looking for female candidate Benefits: Positive and inclusive work environment Career growth within a growing organization Drop Facility provided Job Types: Full-time, Permanent Pay: ₹20,205.95 - ₹25,720.82 per month Benefits: Commuter assistance Flexible schedule Leave encashment Paid sick time Paid time off Schedule: Evening shift Fixed shift UK shift Weekend availability Language: Hindi (Preferred) English (Preferred) Work Location: In person
Posted 1 week ago
2.0 - 4.0 years
0 - 0 Lacs
Raipur
On-site
Job Summary: We are looking for a reliable and detail-oriented Admin Executive to support our tendering and administrative operations. The ideal candidate will assist in document preparation, tender submissions, office coordination, and general administration tasks. This role is crucial in ensuring smooth functioning of daily business activities and timely tender submissions in the construction domain. Key Responsibilities: Assist in preparing and organizing tender documents , including forms, affidavits, declarations, and annexures. Download tender documents from government e-portals (e.g., CPPP, GeM, State PWD portals) and maintain a tracking sheet. Ensure timely collection, printing, scanning, and submission of all relevant documents. Handle vendor registrations , client empanelment , and maintain credentials for tender portals. Coordinate with internal teams (technical, finance, legal) to collect necessary information for bid submissions. Maintain physical and digital records of tenders , correspondence, and project documents. Handle day-to-day office tasks such as filing , data entry , stationery procurement , courier dispatch , and general upkeep . Liaise with clients, consultants, and government offices for follow-ups and documentation. Assist in arranging meetings, travel bookings, and schedules for tender-related site visits or presentations. Qualifications: Graduate in any discipline (B.Com / B.A / BBA preferred). 2–4 years of experience in admin or tender coordination roles, preferably in a construction or infrastructure company . Proficiency in MS Office (Word, Excel, Outlook) and working knowledge of e-tendering platforms . Good communication skills (verbal and written). Strong organizational and time-management abilities. Ability to handle confidential information responsibly. Preferred Skills: Familiarity with e-procurement processes and public sector tender documentation. Typing speed and accuracy for data/document entry tasks. Proactive attitude, willingness to learn, and ability to work under tight deadlines. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Morning shift Supplemental Pay: Commission pay Performance bonus Experience: AutoCAD: 5 years (Required) Construction company : 5 years (Required) Water treatment plant: 5 years (Required) Procurement : 5 years (Required) Government Tender : 5 years (Required) Work Location: In person
Posted 1 week ago
0 years
0 - 0 Lacs
India
On-site
Key Responsibilities: Design and develop graphics for campaigns, digital platforms, print ads, brochures, hoardings, flex banners, and branding materials. Create high-quality Odia language creatives using Akruti or Shree-Lipi as per brief requirements. Coordinate with content writers, marketing, and production teams to translate ideas into compelling visuals. Ensure timely delivery of all design projects while maintaining brand standards and accuracy in Odia/Hindi language usage. Revise and improve designs based on feedback and campaign performance. Required Skills: Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign, CorelDraw preferred). Must know Odia/Hindi typing using Akruti or Shree-Lipi software . Strong sense of layout, typography, color theory, and visual storytelling. Ability to manage multiple projects simultaneously. Knowledge of print production processes and regional content designing is a plus. Basic animation/video editing skills are a bonus. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person
Posted 1 week ago
0 years
0 - 0 Lacs
India
On-site
Should have Graduate Degree having good academic career from 10th Onwards. Candidates with MHA/BCA/MCA Degree will be preferred. - To make data related to each department - Proficiency in computer - Good command of English - Good typing speed - Able to handle official work Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Provident Fund Work Location: In person
Posted 1 week ago
1.0 years
0 - 0 Lacs
India
On-site
Excellent typing abilities. Excellent time management and multitasking abilities. Proficiency in data capturing and office management software such as MS Office and Google Suite. The ability to manage and process high volumes of data accurately. Good understanding of databases and digital and paper filing systems. Knowledge of administrative and clerical operations. Job Type: Full-time Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Education: Bachelor's (Preferred) Experience: Microsoft Office: 1 year (Preferred) total work: 1 year (Preferred) Language: English (Preferred) Work Location: In person
Posted 1 week ago
0.0 - 2.0 years
0 - 0 Lacs
Hyderabad, Telangana
On-site
Outbound calls To explain our products and services to customers Resolving queries and issues related to the universities and courses. Required Candidate Profile: Proficient in both verbal and written communication skills. Capable of efficiently managing multiple critical tasks. Strong communication abilities, with prior experience in customer care within any service-oriented industry being advantageous. Possesses good computer literacy. Proficiency in English, Hindi, and Telugu, along with a drive for professional advancement, is essential. Ability to handle customer inquiries, provide product explanations, and offer relevant information. Mandatory follow-up with leads through phone calls, emails, and WhatsApp messages. REQUIREMENTS: Experience: 0 to 2years Female candidates are preferred Job Type: Full-time Pay: ₹14,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person
Posted 1 week ago
6.0 years
0 Lacs
Bengaluru
On-site
Since June 2021, frog is part of Capgemini Invent . frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community — and the world at large. PRIMARY SKILLS 1. Proficiency in English. 2. Good written and Verbal communication skills . 3. Good typing skills . 4. Hands on knowledge of MS office. 5. Good knowledge of ICC Regulations Like UCP, ISBP, ISP, URC, URR, INCOTERMS 2020 6. Good understanding of regulatory requirements Like OFAC, Boycott Language, Trade Finance Red Flag etc. 7. Capability to agreed between Client and Capgemini (following general guidelines set by ICC like UCP 600, ISBP as well as Customer specifications as set by Client). understand the process documents Like SOP ‘s and Process the Transactions within agreed timelines as defined in SOP or other manuals 8. CDCS certification is Preferred. 9. 6+ years of experience in Trade Finance Domain. SECONDARY SKILLS 1 .Authorize transactions of Letter Of credit, Documentary Collections ,BTB,SBLC within the agreed timelines & accuracy 2.Coordination with client 3.Queue management, work allocation & Tracking of the transactions assigned and completion on time. 4.Preparation of various MIS & Daily Reporting of the activities/transactions processed. 5.Managing the Client Relationship 6.Works closely with MUFG Stakeholders to understand various business requirements 7.Ensures robust governance, controls & compliance 8.Escalation and resolution handling 9.Monitor performance & drive internal reviews with team 10.Delivery, quality and exception handling should be monitored 11.Identify and resolve exceptions, Reporting & escalate issue 12.Maintain quality, accuracy & Turnaround time (TAT) as per Service Level Agreement (SLA) 13.Handling team size of 6 to 10 members. Equal Opportunities at frog Frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Bengaluru
On-site
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. The role of an associate is to contribute to the overall team performance and profitability by implementing action plans which in return will improve and maintain client satisfaction. Job title: Trainee Process Consultant Job Description: Education: Any Graduate Experience: 0-1 Year Roles & Responsibilities: Possess basic knowledge of Claims Administrations - Non Voice Good reasoning and analytical skills Able to communicate fluently in the language required for the function/location Active listening skills Passion to learn Influencing skills Ability to comprehend the process requirement well Adhere to attendance and punctuality norms Acquiring knowledge & skills of related areas of the process Processing claims/developing projects/handling calls as per the process guidelines Adhering to the SLA, understanding Quality & Auditing parameters Meeting assigned productivity goals Understanding and adhering to quality standards Meeting TAT Mandatory Skills : Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Proficiency with the necessary technology, including computers, software applications, phone systems, etc. Ability to understand basic data and take appropriate action. Ability to drive individual and team efficiency and productivity through effective and efficient metric management. Ability to coach, train, and motivate employees and evaluate their performance. Ability to strategically lead and develop team towards improved performance. Ability to delegate and manage work loads and projects across functions within the organization. Ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions. Preferred Skills : MS office Typing skills & computer skills Effective communication in English Good analytical skills Comprehending ability Location: CHN, One Paramount (RMZ Infinity)India
Posted 1 week ago
1.0 - 3.0 years
0 Lacs
Bengaluru
On-site
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? •? 2-3 years of customer support experience via phone, email, and chat ? Experience working with direct consumers, in B2C environment; B2B is a distinct advantage ? Strong communication skills with a proactive and positive approach to tasks ? High attention to details and follow through ? An effective team player who is able to also work independently ? Proven ability to deal with problems and solve them effectively ? Professional customer service skills: solutions mindset, helping nature, passion for the customer and the customer experience ? Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) ? Online advertising experience is a huge plus and preferred • Strong coping, emotional resilience, and stress-management skills • Excellent comprehension, communication, and English language skills • Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies • Strong attention to detail • Comfort synthesizing and analyzing information from multiple streams • Strong critical thinking and decision-making skills • -Computer proficiency and typing speed (minimum 30 WPM preferred). • -Flexibility to work in rotational shifts including weekends. • -Ready to work from Office • -Experience in voice process is a plus Roles and Responsibilities: •• Review, classify and/or remove content according to client guidelines, using specific tools and channels • Understand and remain updated on changing client policies and guidelines • Investigate, resolve, and relay complex content issues to the broader Trust and Safety team o Provide support to customers via live chat on various platforms. o Respond to customer inquiries in a professional and timely manner. o Assist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns. o Identify and resolve customer issues and complaints effectively. o Escalate unresolved issues to higher-level support teams when necessary. o Maintain a calm, positive, and helpful attitude with all customer interactions. o Stay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information. o Provide clear and concise explanations to customers regarding products, services, or policies. o Manage multiple customer chats simultaneously while maintaining a high level of customer service. o Ensure that chat responses are efficient, clear, and accurate. o Meet performance metrics for response time, resolution time, and customer satisfaction. o Document customer interactions accurately in the system. o Log all inquiries, complaints, and solutions provided for future reference. o Maintain detailed records of customer issues and feedback for quality and training purposes. o Work closely with other team members and departments to ensure seamless service delivery. o Share feedback, best practices, and insights with the team leader to improve overall team performance. o Maintain high levels of professionalism and ensure that all interactions align with company standards and policies. o Participate in regular training sessions to improve skills and knowledge. Any Graduation
Posted 1 week ago
1.0 - 3.0 years
0 Lacs
Bengaluru
On-site
Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for? •Ability to work well in a team •Adaptable and flexible •Agility for quick learning •Collaboration and interpersonal skills •Written and verbal communication Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts Any Graduation
Posted 1 week ago
2.0 years
3 - 5 Lacs
Chennai
Remote
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a "BPO Business Support Associate" to join our team in "Chennai,India." We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. Position's General Duties and Tasks We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. In these roles you will be responsible for: Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via Chat/email. Ensuring customer satisfaction and strive to meet service standards. Providing Outstanding customer service Processing and logging incoming chats/emails into the CRM system. Identifying customer needs, Forwarding, and escalating inquiries to relevant individuals and departments. Communicating effectively and professionally with both internal and external customers to resolve questions and issues. Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. Collaborating with management or other team members as appropriate to proactively address service issues and concerns. Analyse and clear inquiries of the Team and address it appropriately. Reaching out to various stakeholders for any further inquiry. Coordinating training and mentoring activities for new team members. Maintaining confidentiality of information. Performing other duties as the need arises. Required Skills for this role include: Candidate should have a minimum of 2+ years' experience in Chat support that required you to work regularly scheduled shifts. Possesses excellent verbal and written communication skills Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 2+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product. 2+ months of experience in a role that required you to communicate (verbal/written) effectively in a professional/office setting. Typing speed of 35 wpm. Ready to work in complete night shifts Any Graduation with English as a compulsory subject. Ability to sit at a desk/remote for extended periods. Proficient with MS Office suites and leading CRM tools such as Salesforce Preferred Skills include: Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(chat/email) from customers inquiring about payments, policy information, or claims. Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime basis business requirement.
Posted 1 week ago
0.0 - 2.0 years
0 - 0 Lacs
Chennai
Remote
Job Title: Customer Service Executive Job Type: Full-time Experience: 0-2 years (Freshers Welcome) Job Summary: We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives . The ideal candidate should have excellent communication skills, fluency in English, and a passion for helping customers. Both freshers and experienced professionals are welcome to apply. Key Responsibilities: Handle inbound and/or outbound customer queries via phone, email, or chat. Provide timely and accurate information about products and services. Resolve customer complaints effectively while maintaining a positive attitude. Ensure customer satisfaction through professional and empathetic communication. Record and document customer interactions using CRM tools. Collaborate with internal teams to escalate unresolved issues. Meet daily/weekly performance metrics and service levels. Required Skills & Qualifications: Strong verbal and written communication skills in English. Ability to work well in a team environment. Basic computer knowledge and typing skills. Problem-solving mindset with a customer-first approach. Positive attitude and willingness to learn. Ability to remain calm and composed under pressure. Educational Qualification: Minimum 12th pass or Graduate in any discipline. Preferred (for experienced candidates): Prior experience in customer service, call center, or helpdesk environment. Familiarity with CRM tools and customer handling techniques. What We Offer: Friendly and supportive work environment. On-the-job training and career growth opportunities. Competitive salary and performance incentives. Flexible work shifts and weekly offs. Job Type: Full-time Pay: ₹12,000.00 - ₹25,000.00 per month Schedule: Monday to Friday Night shift US shift Language: English (Preferred) Work Location: Remote
Posted 1 week ago
2.0 years
0 - 0 Lacs
Erode
Remote
Hey! We are seeking a talented and motivated Fullstack React Developer with a minimum of 2 years of experience to join our growing team. This role involves building and maintaining live applications that integrate AI-generated code , while also managing backend services and databases. Responsibilities: Develop high-quality web applications using React Handle fullstack responsibilities including frontend, backend, and database design Implement and maintain features that leverage AI-generated code and models Collaborate with cross-functional teams including design and product Troubleshoot, test, and deploy software solutions to production environments Requirements: 2+ years professional experience with React.js Experience with Node.js , Express, or similar backend frameworks Proficient in database systems (e.g., MySQL , MongoDB , PostgreSQL ) Familiarity with using AI-generated or assisted code in production Understanding of REST APIs, Git, and CI/CD workflows Ability to work independently and in a team setting Nice to Have: Familiarity with AI tools , LLMs, or prompt engineering Experience deploying apps on AWS , GCP , or other cloud platforms Background in UI/UX best practices and responsive design Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Internet reimbursement Work from home Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Experience: 8 key typing: 2 years (Required) Language: Tamil (Required) Location: Erode, Tamil Nadu (Required) Work Location: Remote Speak with the employer +91 9566330055
Posted 1 week ago
1.0 years
0 - 0 Lacs
India
On-site
candidates need to know good typing skill and system knowledge and simple english knowledge. Job Type: Full-time Pay: ₹10,000.00 - ₹13,000.00 per month Supplemental Pay: Joining bonus Education: Bachelor's (Preferred) Experience: Microsoft Office: 1 year (Preferred) total work: 1 year (Preferred) Language: English (Preferred) Work Location: In person Expected Start Date: 06/09/2025
Posted 1 week ago
0 years
0 - 0 Lacs
Salem
On-site
Job Responsibilities: Conduct thorough online research to collect accurate and relevant business data. Perform industry validation by verifying and categorizing companies based on specific criteria. Identify and extract valid contact details, including emails, using various research tools and platforms. Append, update, and cleanse datasets to ensure high-quality deliverables. Collaborate with team members to ensure consistent data standards and smooth workflow. Utilize Google Research, LinkedIn, and basic ChatGPT prompts to enhance data collection efficiency. - Communicate findings effectively within the team and participate in process improvement discussions. Key Skills Required: - Strong analytical and research skills - Good communication and teamwork abilities - Familiarity with data tools, Google search techniques, and basic AI tools like ChatGPT - Attention to detail and a commitment to data accuracy Job Type: Full-time Pay: ₹5,000.00 - ₹10,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Application Question(s): What is your overall experience? What is your relevant experience in data entry What is your typing speed? Are you available for face to face interview? What is your notice period? Language: English (Preferred) Work Location: In person
Posted 1 week ago
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