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0.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Confidence can sometimes hold us back from applying for a job. Here’s a secret: there's no such thing as a "perfect" candidate. Poshmark is looking for exceptional people who want to make a positive impact through their work and help create an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day. Job Description Poshmark is the largest community marketplace for fashion where anyone can buy, sell and share their personal style. With millions of shoppers and seller stylists, Poshmark brings together a vibrant community every day to express themselves and share their love of fashion. As a Community Associate, Email Support you are responsible for providing excellent front-line customer support via email to our growing Community. You will triage and respond to high volumes of time-sensitive customer inquiries--related to orders, their account, and provide detailed product education. Our goal is to maintain a high level of customer satisfaction while assisting with a seamless user experience. Your ability to investigate, resolve issues, and communicate effectively will be critical in maintaining Poshmark’s high standards of customer satisfaction. The ideal Community Associate... understands empathy is the key to helping others exercises strong problem-solving skills and resourcefulness showcases endless patience and contagious positive energy has excellent written and verbal English communication skills Is self motivated and thrives working independently Responsibilities Engage with Poshmark users via email support Respond to users in a timely, friendly, and professional manner Demonstrate empathy through thoughtful and prompt resolutions for the Community Research, troubleshoot, and recommend solutions for open orders and account-related issues Gather feedback and suggestions from the Community Strive to exceed Volume, First Response Time, Resolution Rate and CES (Customer Effort Score) goals Flexibility to work on holidays and occasional overtime, as required. This role will be for 5 working days/week, between 9PM - 6AM IST. Requirements Should be based in Chennai or within Tamil Nadu State, India. This role will be fully Remote, with 5 working days/week, 9 hrs/day between shift hours of 9PM - 6AM IST. 0-2 years of equivalent experience in customer service or community support, particularly in e-commerce. Customer service via email using Salesforce or previous support experience dealing with US-Based customers preferred; new college graduates are encouraged to apply Strong Macbook navigation and typing skills Excellent written and verbal English communication skills, with keen attention to detail Willing to work on holidays and provide support over weekends, as required Problem-solving mindset with the ability to work independently and as part of a team Ability to collaborate and interact with managers and peers primarily from the US office headquarters with professionalism Enthusiastic about community, customer service, and spreading love and kindness Endless patience and a positive attitude with the ability to turn a negative into a positive. Competitive by nature; thrives off the success of a team Believes that helping users is crucial to the growth and success of the company 3 Months Accomplishments Comprehensive onboarding and hands-on training during the initial weeks Exhibit strong Macbook navigation and typing skills Exhibit strong Salesforce Service Cloud and G-suite tools navigation Self-motivated, independent, transparency in communication and collaboration with local India-based managers and US headquarters managers via Slack/Zoom. Independently handle Tier 1 cases (General/Account/Order/Payment related issues) with efficiency and accuracy 6 Months Accomplishments Seamlessly navigate through all Tier 1 scenarios with ease and accuracy Handle escalated cases with manager guidance Provide resolutions that adhere to company policies, guidelines, and terms Meet and exceed established daily case goals on a consistent basis 12+Months Accomplishments Handle escalated cases independently with manager guidance Potential to begin providing mentorship and guidance to new team members and peers Begin contributing to team initiatives Poshmark is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. View Poshmark's Job Applicant Privacy Policy here.
Posted 5 days ago
0.0 - 2.0 years
0 - 0 Lacs
Chittaranjan Avenue, Kolkata, West Bengal
On-site
Job Title : Female Back Office Coordinator For urgent basis Experience Leve l: 1-3 Years only in Back office data entry position Skill: - Advance Excel (mandatory) Typing Speed:- 31+ WPM Job Type: Full time Job Location: Building, 6th Floor, Shyam Market, Matrimonial Service Provider, 174, Chittaranjan Ave, Kolkata, West Bengal 700007 Job Description: We are seeking a detail-oriented and proactive Back Office Coordinator to join our team. The ideal candidate will have 1-3years of experience in a similar role, with proficiency in Google Sheets and excellent coordination skills with sales teams. The primary responsibilities of this role include managing data in Google Sheets, coordinating with the sales team, and maintaining efficient back-office operations. Responsibilities: Analyze and interpret data to generate reports. Maintain and update internal databases. Handle data entry, documentation, and coordination with internal teams. Prepare MIS reports and assist in process improvements. Experience in CRM or ERP systems. Basic understanding of SQL or any data query language. Proven experience as a data analyst, back office executive, or similar role. Strong proficiency in Advance Excel , Google Sheets, and basic data tools. Ability to multitask and meet deadlines. Requirements: 1-2 years of experience in a similar back-office role. Proficiency in Google Sheets and Microsoft Office suite. Strong communication and coordination skills. Ability to work independently and collaboratively within a team. Excellent attention to detail and accuracy. Typing speed of at least 31 words per minute. Immediate availability to join the team. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Application Question(s): Typing Speed at Least 30+wpm Experience: BACK OFFICE: 2 years (Required) Work Location: In person Application Deadline: 20/08/2025
Posted 5 days ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About the Company As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com Roles and Responsibilities: • Formatting, editing and proofreading English subtitles for audio and grammatical accuracy for major Hollywood studios. • Formatting, editing and proofreading English subtitles intended for the deaf and hard of hearing. • Footnoting cultural references and expressions as an aid to translators. • Performing audio fidelity quality checks (ensuring subtitles match the audio). • Localizing language and spelling for British and U.S. English releases. • Manipulating English files using proprietary software, including preparing scripts and running conversions between formats. • Staying abreast of changing studio requests and ensuring the timely delivery of projects. • Editing DHI files as per the set quality and quantity benchmarks on the team. • Ability to accurately identify, locate and use team documentation like checklists, work instructions, manual, client documents etc. • Ability to navigate on Sfera and the database well. • The Editor needs to be able to identify and report problems as soon as they occur when working on files. • Reading all emails addressed to them by their leads and managers. • Good process knowledge in order to produce a quality product. Skills and personal attributes • Exceptional audio sensitivity – ability to understand spoken American English. • Good comprehension skills. • Effective communication skills. • Proven research skills and fact-checking using Internet-based search engines. • Broad cultural knowledge and wide range of interests. • Team player, detail-oriented, ability to multi-task and work under tight deadline. • Technically proficient in Microsoft Office, including Word, Excel, Outlook, Access, PowerPoint. • Good knowledge of Computers and internet. • Good typing speed and accuracy. • Broad cultural knowledge and wide range of interests. • To be regular in attendance • Have a good attitude towards co-workers and superiors • Proficiency in relevant software • Have a good attitude towards co-workers and superiors • He/she needs to be able to work without too much supervision • To be willing to take on new responsibilities Note: Applicant should be flexible with change in work weeks and/or shift if there’s a business need
Posted 5 days ago
0.0 - 2.0 years
0 - 0 Lacs
Rohtak, Haryana
On-site
GD Goenka International School, Rohtak is looking for a talented, hardworking and passionate Computer Operator (Residential ) who must be skilled in MS-Office and Designing Software. Job Description: · Should be well-versed in MS Office (MS-WORD, MS-EXCEL, MS POWERPOINT) and Designing Software like Photoshop, CorelDRAW, PageMaker. · Should have good communication skills. · Candidate should have Good Communication Skills in English. · Should have experience of 1-2 years working as a computer operator in any reputed school or a coaching institute. · Must be skilled in CBSE Board Work – School Affiliation - Student Registration – Generating LOC – Uploading Practical Marks etc. · Must be skilled in UDISE, Form-VI etc. · Must be skilled in typing and designing question papers, assignment etc. · Generating Reports – ERP Software – CBSE Portal – Haryana Govt. Portals etc. Job Type: Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Ability to commute/relocate: Rohtak, Haryana: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Preferred) Experience: Total Work: 2 years (Preferred) Language: English (Preferred) Work Location: In person
Posted 5 days ago
0.0 - 5.0 years
0 - 0 Lacs
Delhi, Delhi
On-site
Urgent Required DTP Operator & Editor cum proof Reader (children books all subject) in BLUEINK International Pvt. Ltd. ,Nehru place New Delhi Software Knowledge - InDesign Typing - Hindi and English Exp. - up to 5 years ( Children Books all subject) publication house Joining - Immediate Salary - up to 30k per month Male & Female both candidate apply Job Types: Full-time, Permanent, Internship Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person
Posted 5 days ago
0.0 years
0 - 0 Lacs
Chennai, Tamil Nadu
On-site
Vee Gee Associates is a reputed bank loan verification agency (RCU) operating across Tamil Nadu. We specialize in delivering accurate and reliable background verification services to support leading banks and financial institutions. Position: Backend Officer Qualifications & Skills Required: Graduate (Any discipline) Proficient in MS Office (Excel, Word, etc.) Good typing skills Candidates residing near Pallavaram preferred How to Apply: Interested candidates can contact us at 8015507457 for more details. Walk-in Interview Venue: Vee Gee Associates 5/54, Rangasamy Pillai Street, 2nd Floor, Cantonment Pallavaram, Chennai – 600043 (Landmark: Above Indian Bank / Opp. St. Theressa School) Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Work Location: In person
Posted 5 days ago
0.0 - 30.0 years
0 Lacs
Mumbai, Maharashtra
On-site
We are hiring enthusiastic and customer-focused individuals for the role of Customer Support Executive. The ideal candidate should have good communication skills in English and at least one regional or alternative language. This is a rotational shift-based role suitable for candidates looking to build a career in customer service. Key Responsibilities: Handle customer queries and complaints via phone, email, or chat. Provide accurate information and support on products and services. Escalate unresolved issues to the appropriate departments. Maintain records of customer interactions and transactions. Ensure customer satisfaction and deliver a great service experience. Required Qualifications & Skills: Minimum qualification: 12th Pass (Higher Secondary Education) Age: Below 30 years. Excellent communication skills in English. Basic computer knowledge and typing skills. Willing to work in 24×7 rotational shifts, including night shifts and weekends. Preferred (but not mandatory): Previous experience in customer service or BPO. Job Types: Full-time, Fresher Pay: ₹18,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Required) Hindi (Preferred) Work Location: In person
Posted 5 days ago
0.0 - 2.0 years
0 Lacs
Chennai, Tamil Nadu
Remote
Confidence can sometimes hold us back from applying for a job. Here’s a secret: there's no such thing as a "perfect" candidate. Poshmark is looking for exceptional people who want to make a positive impact through their work and help create an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day. Job Description: Poshmark is the largest community marketplace for fashion where anyone can buy, sell and share their personal style. With millions of shoppers and seller stylists, Poshmark brings together a vibrant community every day to express themselves and share their love of fashion. As a Community Associate, Email Support you are responsible for providing excellent front-line customer support via email to our growing Community. You will triage and respond to high volumes of time-sensitive customer inquiries-related to orders, their account, and provide detailed product education. Our goal is to maintain a high level of customer satisfaction while assisting with a seamless user experience. Your ability to investigate, resolve issues, and communicate effectively will be critical in maintaining Poshmark’s high standards of customer satisfaction. The ideal Community Associate... understands empathy is the key to helping others exercises strong problem-solving skills and resourcefulness showcases endless patience and contagious positive energy has excellent written and verbal English communication skills Is self motivated and thrives working independently Responsibilities: Engage with Poshmark users via email support Respond to users in a timely, friendly, and professional manner Demonstrate empathy through thoughtful and prompt resolutions for the Community Research, troubleshoot, and recommend solutions for open orders and account-related issues Gather feedback and suggestions from the Community Strive to exceed Volume, First Response Time, Resolution Rate and CES (Customer Effort Score) goals Flexibility to work on holidays and occasional overtime, as required. This role will be for 5 working days/week, between 9PM - 6AM IST. Requirements: Should be based in Chennai or within Tamil Nadu State, India. This role will be fully Remote, with 5 working days/week, 9 hrs/day between shift hours of 9PM - 6AM IST. 0-2 years of equivalent experience in customer service or community support, particularly in e-commerce. Customer service via email using Salesforce or previous support experience dealing with US-Based customers preferred; new college graduates are encouraged to apply Strong Macbook navigation and typing skills Excellent written and verbal English communication skills, with keen attention to detail Willing to work on holidays and provide support over weekends, as required Problem-solving mindset with the ability to work independently and as part of a team Ability to collaborate and interact with managers and peers primarily from the US office headquarters with professionalism Enthusiastic about community, customer service, and spreading love and kindness Endless patience and a positive attitude with the ability to turn a negative into a positive. Competitive by nature; thrives off the success of a team Believes that helping users is crucial to the growth and success of the company 3 Months Accomplishments Comprehensive onboarding and hands-on training during the initial weeks Exhibit strong Macbook navigation and typing skills Exhibit strong Salesforce Service Cloud and G-suite tools navigation Self-motivated, independent, transparency in communication and collaboration with local India-based managers and US headquarters managers via Slack/Zoom. Independently handle Tier 1 cases (General/Account/Order/Payment related issues) with efficiency and accuracy 6 Months Accomplishments Seamlessly navigate through all Tier 1 scenarios with ease and accuracy Handle escalated cases with manager guidance Provide resolutions that adhere to company policies, guidelines, and terms Meet and exceed established daily case goals on a consistent basis 12+Months Accomplishments Handle escalated cases independently with manager guidance Potential to begin providing mentorship and guidance to new team members and peers Begin contributing to team initiatives Poshmark is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 5 days ago
2.0 years
0 Lacs
Chennai, Tamil Nadu
Remote
Additional Information Job Number 25130858 Job Category Sales & Marketing Location Four Points by Sheraton Chennai Velachery, No 333 Velachery Tambaram Main Rd, Chennai, Tamil Nadu, India, 600042 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Posted 5 days ago
0.0 years
0 Lacs
Telangana
On-site
DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS *Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 days ago
0.0 years
0 Lacs
Telangana
On-site
DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS *Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 days ago
0.0 years
0 Lacs
Telangana
On-site
DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS *Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 days ago
0.0 years
0 Lacs
Telangana
On-site
DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS *Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 days ago
0.0 years
0 Lacs
Telangana
On-site
DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS *Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 days ago
0.0 - 4.0 years
0 Lacs
maharashtra
On-site
We are looking for a detail-oriented Data Entry Clerk to become a part of our team. Your main responsibility will be to input, update, and maintain accurate data in our computerised systems. Your duties will include performing data entry tasks using various software applications, maintaining and updating databases with a high level of accuracy, assisting with general office tasks, providing clerical support, answering phone calls professionally with excellent phone etiquette, and organising and maintaining physical and digital files in an orderly manner. To be successful in this role, you should be proficient in data entry and computerised systems, have previous experience in an office environment (advantageous), possess strong organisational skills with the ability to multitask effectively, be familiar with Google Suite and QuickBooks (desirable), have excellent typing speed and accuracy, and have knowledge of clerical procedures and administrative tasks. If you are a meticulous individual with a passion for data entry and administrative duties, we invite you to apply for this exciting opportunity as a Data Entry Clerk. This position is Full-time, Permanent, and Fresher candidates are welcome to apply. Education: Bachelor's degree is preferred. Work Location: In person.,
Posted 5 days ago
0.0 years
0 - 0 Lacs
Jaipur, Rajasthan
On-site
Location: Jaipur (Work from Office) Job Type: Full-time, Permanent Working Days: 5.5 Days a Week Shift Timing: Day Shift Only Interview Mode: Walk-in Job Description: We are hiring for Customer Service Associates across multiple categories at our Jaipur office. These are day shift roles in a blended process (voice/chat/email). Candidates with excellent communication skills are encouraged to apply. Openings Available: High-End Premium Customer Service Vacancies: 40 Salary: Up to ₹25,000 CTC Requirement: Excellent communication; international BPO experience preferred Premium Customer Service Vacancies: 50 Salary: Up to ₹22,000 CTC Requirement: Good communication; BPO/non-BPO experience accepted Non-Premium Customer Service (Domestic) Vacancies: 50 Salary: Up to ₹15,000 CTC Requirement: Basic communication; Freshers can apply Eligibility : 12th Pass / Graduate / Undergraduate Freshers & Experienced candidates welcome Strong English communication for premium roles Basic computer and typing knowledge Benefits : Fixed day shift – no night work Stable full-time job with growth opportunities Paid training provided Friendly and professional work culture Interview Details : Walk-in Interviews daily from 10 AM to 7 PM (Monday to Saturday) Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Language: English (Required) Location: Jaipur city, Rajasthan (Required) Work Location: In person
Posted 5 days ago
0.0 years
0 - 0 Lacs
Noida, Uttar Pradesh
On-site
Job description Job Title: Customer Support Executive – Day Shift & Rotational Shifts (Freshers Welcome) Company: BPO Convergence Job Location: E-2, Sector 1, Noida, Uttar Pradesh Job Type: Full-Time Salary: Up to ₹20,000 per month Key Responsibilities: Handle inbound and outbound customer calls efficiently. Resolve customer queries and provide accurate information. Maintain a professional and positive attitude in all interactions. Record and update customer information in the system. Able to handle multiple chats at a time. Requirements: Excellent verbal communication skills (English & Hindi) Minimum Qualification: Undergraduate or Graduate (any stream) Freshers are encouraged to apply Basic computer knowledge and typing skills Benefits: Salary up to ₹20,000/month Day shift only & Rotational shifts Medical benefits Friendly and supportive work environment Walk-in interviews Interview Details: Address: BPO Convergence, E-2, Sector 1, Noida Contact Person: HR Gauri Phone: 8395035655/8630878597 Walk-in Timing: 9AM to 3PM (Monday to Saturday) Job Types: Full-time, Permanent Pay: ₹10,000.82 - ₹20,000.00 per month Schedule: Day shift Morning shift Rotational Shifts (night shifts) Supplemental Pay: Overtime pay Language: Hindi (Required) English (Preferred) Mention HR Gauri over the resume also share your cv on my Whatsapp number (8395035655) Work Location: In person Job Types: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹20,000.00 per month Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person
Posted 5 days ago
0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Urgent Hiring for Customer Support Role: Handling Queries for E-commerce customers. 📍 Location - Ahmedabad Process - Voice Process (E-commerce Support) Work Mode - Work From Office only Last Date to Join - 14th August 2025 📩Drop Your Resume: contact.jobinfinito@gmail.com or WhatsApp Your Resume - 8709610692 JOB REQUIREMENTS:- Minimum qualification 10+2 or 10+3 and no pursuing candidates Freshers are preferred Willingness to work for 24/7 working environment is a must, which involves Night Shift No leaves for the first 3 months of joining 6 days working, rotational shifts and 1 weekly off (rotational) Knowledge on Computers word & Excel Candidate should have Knowledge of OS Languages Required: Excellent Communication Skills in Hindi and basic English (Able to comprehend English) Hiring Type: Contract; Tenure: August Joiners (3 months) // Couple of batches will be hired as permanent Immediate Joiners (Joining Dates: Last date is 14-Aug-25) Voice Process INTERVIEW DETAILS:- Location: Tech Mahindra, Stratum @ Venus Grounds, Jhansi Ki Rani, Surendra Mangaldas road, Satellite Rd, Nehru Nagar, Ahmedabad, Gujarat 380015 Interview Timings: 11am to 3pm Interview Mode: Face to Face SALARY & BENEFITS:- Fresher: 2.2lpa – 15k in hand before transport deductions Experienced (12 months and above) 2.5lpa – 17k in hand before transport deductions Couple of batches can be offered 2.5lpa as fresher however their hiring type will be contract (3 months) Cab facility: One side during odd hours (9pm to 6am) INTERVIEW ROUNDS:- Screening Operations Round Typing - Speed 25wpm / 85% accuracy Online Assessments
Posted 5 days ago
0.0 years
0 - 0 Lacs
Kolkata, West Bengal
On-site
Job Description: We are hiring for Customer Support Associates for our Voice Process . The role involves resolving customer queries via voice calls with a focus on excellent service delivery. Key Responsibilities: Handle customer inquiries and provide resolutions via voice calls. Maintain high customer satisfaction with clear and effective communication. Adhere to shift schedules (including night shifts) and company policies. Ensure a typing speed of 30 WPM with 90% accuracy . Mandatory Requirements: Minimum Qualification: HS Passed (Higher Secondary). Freshers & Experienced candidates can apply. Excellent verbal communication in English & Hindi (no major MTI). Willingness to work in 24/7 rotational shifts . No planned leaves for the first 3 months after joining. Interview Process: HR Round – General screening. Typing Test – 30 WPM, 90% accuracy. OPS Round – General assessment. Voice Versant Test (V4 and above). PMAP Assessment. Client Round – Video Call. Perks & Benefits: Pick-up & drop facility for odd shifts. Training provided (may include night sessions). Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹16,000.00 per month Benefits: Commuter assistance Application Question(s): Are you comfortable working in 24/7 rotational shifts, including night shifts? Are you willing to commit to no planned leaves for the first 3 months after joining? Language: English (Required) Hindi (Required) Location: Kolkata, West Bengal (Required) Work Location: In person
Posted 5 days ago
0.0 - 4.0 years
0 Lacs
delhi
On-site
As a content creator focusing on cyber security courses and training, you will be tasked with writing clear, engaging, and original content across various platforms. Your responsibilities include developing content for blogs, articles, social media posts, newsletters, and web pages. It is essential to conduct basic research to maintain the accuracy and relevance of the information provided. Collaboration with the marketing team is crucial to ensure that the content aligns with campaign objectives. Proofreading and editing content before publication is necessary to guarantee high quality. Consistency in tone, language, and messaging is key in maintaining the brand voice. To excel in this role, you must possess a strong command of written and spoken English, excellent communication skills, and a good typing speed with attention to grammar and spelling. The ability to work independently and meet deadlines is essential for success in this position. While a basic knowledge of cyber security is a plus, a willingness to learn about the subject matter is equally valued. Familiarity with tools such as MS Word, Google Docs, and other content creation platforms is advantageous. This is a full-time position that requires in-person work at the designated location.,
Posted 5 days ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
As a Customer Service Representative at Enhancor, you will be a crucial part of our team, providing exceptional support to our clients" customers. Engaging with callers with empathy, effective communication, and accurate information retrieval will be your primary responsibilities. You will follow our clients" scripts, protocols, and processes diligently to ensure a high level of service delivery. This role demands a keen eye for detail as extensive documentation and notation are essential for serving high-level corporate clients effectively. Working in rotational shifts to provide 24-hour support, 365 days a year, you will have the flexibility to choose your work hours. At Enhancor, we offer a stable career opportunity where you can grow professionally, face new challenges, and explore career paths aligned with your interests and abilities. Your duties will include message intake and dispersal, providing support through voice, chat, or calls, scheduling appointments, order intake, trouble ticket management, email responses, monitoring system alerts, immediate notification of emergent issues, after-hours emergency call handling, complaints, and escalation management. To excel in this role, we are looking for candidates with 0.6 months to 4 years of relevant experience, preferably in international customer service. A welcoming voice with an upbeat tone, typing speed over 25 WPM, excellent customer service and computer literacy skills, flexibility, and exceptional verbal and communication abilities are crucial for success in this position. Proficiency in a Windows-based environment and availability to work a weekend day each week are required. Your training will last approximately one week, following which you will transition to your new set schedule. Good attendance and schedule adherence are vital for maintaining the high standards of service delivery at Enhancor. If you are ready to take on this exciting opportunity and be part of a dynamic team, we welcome you to join us at Enhancor.,
Posted 5 days ago
20.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. About The Job The Service Desk Analyst will be responsible for delivering advanced technical support to end users at IntouchCX. The primary focus will be to resolve complex technical issues remotely, ensuring timely and effective solutions. The role will collaborate closely with Tier 1 support and escalate issues as necessary to higher-level support teams. Coverage includes all 24/7 office users as well as remote users (WFH). As Service Desk Analyst, You Will… Provide Tier II contact and incident resolution to customers with hardware, software, and application problems Diagnose and resolve complex technical issues related to hardware, software, and network infrastructure Utilize remote tools and techniques to troubleshoot and resolve problems efficiently Provide excellent customer service while assisting end-users with technical inquiries and issues Communicate effectively with both technical and non-technical users to gather information and explain solutions Collaborate with Tier 1 support to gather initial information and escalate issues to higher-level support teams when necessary Document and communicate escalated issues clearly to facilitate efficient problem resolution Maintain accurate and detailed records of technical issues, solutions provided, and any follow-up actions taken based on ITIL best practices Contribute to knowledge base articles to facilitate Tier 1 support and self-service resolution Proficiently use remote support tools and technologies to access and troubleshoot end-users' systems Stay updated on the latest remote support tools and technologies Collaborate with other support teams, as well as system administrators and other IT departments , to address complex technical challenges Participate in team meetings and share insights to improve overall support effectiveness Provide guidance and mentorship to Tier 1 support personnel Stay informed about industry trends and technologies, and share knowledge with the team Troubleshoot simple issues including password resets, basic network, and application issues and apply first call resolution (FCR) using Knowledge Base for simple issues Act as a liaison between Global Service Desk & all departments and business unit As Service Desk Analyst, You Have… Must be a full time Technical Graduate 1 to 3 years of experience in IT operations or Technical Service Desk with global customer facing experience Must have good logical probing, understanding and troubleshooting skills Good to have experience in working on ticketing system tools like Jira, Service Now or Remedy Must have exceptional English written and verbal communication skills Technical awareness with ability to match resources to technical issues appropriately Fair knowledge and experience on Windows OS, AD, G Suite, MS office User Administration etc. Understanding of incidents, service requests and major incidents is required Self-motivated and able to work in a fast paced environment with ability to think and act independently Strong analytical skills Excellent customer service skills, should know how to de-escalate issues Strong relationship-building skills, can network and work well with remote stakeholders Excellent collaboration skills Understanding of process management Typing speed of a minimum 25-30 words per minute Multilingual will be a bonus but not compulsory
Posted 5 days ago
20.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. About The Job As a Senior Service Desk Analyst, you will play a key role in providing advanced technical support to end-users, ensuring the smooth operation of IT systems, and contributing to the overall efficiency of the organization. Leveraging the expertise, you will troubleshoot complex issues, mentor junior team members, and collaborate with cross-functional teams to enhance the quality of remote support services. You should be able to identify, capture, and organize information as knowledge assets for knowledge sharing. Support window includes all 24/7 office users as well as remote users at home location (WFH) As Senior Service Desk Analyst, You Will… Provide expert-level technical support for hardware, software, and network-related issues Diagnose and resolve complex problems efficiently, ensuring minimal downtime for end-users Mentor and guide junior support analysts in problem-solving, troubleshooting techniques, and customer service best practices Conduct training sessions to enhance the skills of the remote support team Manage and prioritize escalated support issues, ensuring timely resolution and effective communication with end-users Collaborate with other support tiers and departments for seamless issue resolution Maintain accurate and detailed documentation of troubleshooting steps, solutions, and best practices Contribute to the development of a knowledge base and ensure its accessibility to the support team Optimize the use of remote support tools and technologies to enhance efficiency in issue resolution Stay informed about the latest advancements in remote support tools and recommend improvements Uphold a high standard of customer service, ensuring positive interactions with end-users Address and resolve challenging customer situations professionally and efficiently Identify opportunities for process improvement and actively participate in the implementation of new tools and methodologies Provide insights and recommendations for enhancing the overall remote support strategy Ensure adherence to cybersecurity best practices in remote support activities Stay informed about emerging security threats and implement measures to safeguard systems and data Improve existing processes through process gap analysis, reduction of process redundancies, enforcement of risks and controls and proposing automation Develop reporting mechanisms to measure ongoing performance and bottlenecks Provide accurately and timely information to users in accessible formats Act as a liaison from Service Desk to L0 Service Desk and all other departments and business units Coordinate the knowledge article feedback to review the comments and assign to the knowledge or process owner to review the article Recommend improvements to the Knowledge or process owner As Senior Service Desk Analyst, You Have… Must be a full time technical graduate Must have a minimum or 3-5+ years of experience in IT service Desk Operations and Technical Troubleshooting Must have good logical probing, understanding and troubleshooting skills Good to have experience in working on ticketing system tools like Jira, Service Now or Remedy Experience with remote support tools and technologies Familiarity with IT service management (ITSM) processes and tools Relevant certifications (e.g., CompTIA A+, Network+, ITIL) are a plus Must have exceptional English written and verbal communication skills Concentrated, hands-on experience in installing, diagnosing problems and training customers in the use of software and hardware Hands on experience on Windows OS, AD, User Administration along with other complex issues related to system, Network, Proxy and VPN Hands on experience in Major Incident Management Excellent knowledge of technical management, information analysis, and of computer hardware/software systems Experience in knowledge management content development (create, edit, validate and manage knowledge articles) or technical writing Clarity and understanding of process management and Process Improvement Excellent collaboration, facilitation and training skills Ability to follow SOPs and resolve issues Self-motivated and should have the ability to multitask with ability to think and act independently Strong critical analytical skills, excellent customer service skills Strong relationship-building skills, can network and work well with remote stakeholders Typing speed of a minimum 30 words per minute Ability to speak Spanish is plus but not compulsory
Posted 5 days ago
1.0 - 5.0 years
0 Lacs
jaipur, rajasthan
On-site
This is a full-time on-site role for a Data Entry and Validation Assistant located in Jaipur. As a Data Entry and Validation Assistant, your primary responsibility will be to accurately enter and update data into the company's systems. You will also be tasked with validating data to ensure accuracy and completeness. Maintaining detailed records of data entry and validation activities will be a crucial aspect of your role. In your day-to-day tasks, you will handle various administrative duties, provide exceptional customer service, and play a key role in upholding high levels of data integrity and compliance with company standards. To excel in this position, you should possess proficiency in typing and computer literacy skills. Strong administrative assistance and customer service skills are essential. Excellent communication skills will enable you to interact effectively with team members and external stakeholders. Attention to detail and accuracy are paramount in ensuring the quality of the entered data. You should be able to work both independently and collaboratively within a team environment. A high school diploma or equivalent is required for this role. Additional qualifications in Office Administration would be considered a plus, enhancing your capabilities in fulfilling the duties of a Data Entry and Validation Assistant.,
Posted 5 days ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Selected Intern's Day-to-day Responsibilities Include Setting, communicating, and maintaining timelines and priorities on every project Coordinating all operations, from sourcing and negotiating with vendors and suppliers to venue searches and bookings Typing, compiling, and preparing reports, presentations, and correspondence Managing databases, Dropbox folders, and data entry systems Implementing and maintaining administrative systems Liaising with staff, suppliers, and clients Collating and filing expenses About Company: My Digital Shelf is a leading entrepreneurial conference, research, and production company, specializing in the FMCG industry. As a prominent B2B platform, we organize events, conferences, and media engagements to support consumer goods brands in developing and executing effective digital strategies. Our innovative tools, including promotions, gamification, analytics, SEO, and targeted brand engagement, help brands enhance their digital presence and achieve impactful results.
Posted 5 days ago
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