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0 years

0 Lacs

Kochi, Kerala, India

On-site

Looking for graduates in any stream except B. Tech. US healthcare experience is preferable. Good comprehension and analyzing skills. Good typing and data entry skills. Accuracy and speed should be 98% and 30 WPM. Sound knowledge on working on MS Excel, Word Ability to effectively communicate with client over emails Manages multiple tasks and demonstrates excellent time management skills Should be able to comprehend client’s requirements Open for night shifts. Flexible to work on weekends if required.

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2.0 - 5.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Role Description Role Proficiency: A Voice Associate should under very minimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should under very minimal guidance effectively and efficiently process the transactions assigned in a timely manner and ensure that quality of output and accuracy of information is maintained in alignment with SLAs Outcomes Acts under very minimal guidance to achieve the following: Service Level Agreement (SLAs) specified by the client in terms of quality productivity and schedule should be managed to ensure 100% adherence. Data: Analyze information enter and verify data following the SOP to ensure completion of the task. Voice: Customer calls responses and any updates or edits to workflow based on after call work should be performed as per directions. Be aware of any clients processor product updates and ensure 100% compliance towards the same. Proficient in the process and assist other team members who are new to the process to ensure quick readiness of the team. Able to handle and manage higher complexity tasks. Able to analyze processes and come up with ideas to automate them to increase operational efficiency. Measures Of Outcomes 100% Adherence to quality standards Adherence to turnaround time for response and resolution Completion of all mandatory training requirements 100% adherence to process and standards 100% adherence to SLAs where applicable Number of issues fixed and tasks completed Number of non-compliance issues with respect to SOP Production readiness of new joiners within agreed timelines by providing guidance Zero/No Client Escalations Outputs Expected Processing Data: Processing transactions assigned as per SOPs Handling Calls Voice Handle customer support calls resolve issues and complete after-call work Production Take calls (voice) or process complex transactions (data) Quality Perform quality control for transactions processed by associates if required Reporting Create reports prepare spreadsheets of daily transactions data entry in software/tool Report status of tasks assigned complying with project related reporting standards and process Productivity Completion of tasks with zero errors. Take steps to improve performance based on coaching Monitors progress of requests for support and ensures users and other interested parties are kept informed. Issue Resolution Identifies analyses and solves the incidents/transactions. Address any problems with the supervisor /QA to ensure maximum productivity and efficiency. Training Attends one on one need-based domain/project/technical trainings as needed. On time completion of all mandatory training requirements of the organization and customer. Provide on floor training and one to one mentorship of new joiners. Escalation Escalate problems to appropriate individuals and support team based on established guidelines and procedures. Manage Knowledge Consume project related documents share point libraries and client universities Communication Share status update to the respective stakeholders and within the team Collaboration Collaborate with different towers of delivery for quick resolution (within SLA); document learnings for self-reference. Collaborate with other team members for timely resolution of errors Assist new team members to understand the customer environment. Process Adherence Thorough understanding of organization and customer defined process; consult with mentor when in doubt. Adherence to defined processes. organization’ s policies and business conduct. Skill Examples Customer Focus: Focus on providing prompt and efficient service to customers goes out of the way to ensure that individual customer needs are met. Attention to detail to ensure SOPs are followed and mistakes are not knowingly made Team Work: Respect others and work well within the team. Communication: Speak clearly and write in a clear and concise manner. Uses appropriate style and language for communication (Data) Communication: Speaks in an accent neutral manner or with the accent required for the process with good vocabulary and grammar skills. Writes clearly (Voice) Typing Speed with 15WPM and 80% accuracy Make rule-based decisions and judgments based on guidance from Lead Analytical ability to understand the larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Willingness and ability to learn new skills domain knowledge etc. Sr. Process Associate Quality Auditor SME Frontline resource - Voice/Backoffice Quality Auditors SME Knowledge Examples Familiar with Windows Operating Systems MS Word MS Excel. English comprehension – Reading writing and speaking Domain knowledge based on process (healthcare banking investment F&A retail customer support etc) Fair understanding of customer infrastructure ability to co-relate failures. Familiarity with work allocation and intake functions Experience level – 2 to 5 years Additional Comments Reconciliations Junior Analyst Shift time zone : APAC/EMEA Overview of Role/Principle Responsibilities: Working within the Reconciliations team in ensuring the integrity of custody and cash position data is maintained within our internal systems through our daily reconciliation processes. Ensure the complete reconciliation, investigation and allocation of all breaks are completed within set SLA’s and deadlines. The role holder will thrive in a fast-paced environment with an emphasis on meeting tight deadlines. A strong interest in learning and harnessing technology will help you with your role in the organisation. Key Responsibilities:  Accountable for allocated portfolios, proactive investigation and timely follow up of queries arising from internal stakeholders, clients, counterparties, custodians and administrators;  Perform custody transaction and position reconciliation against internal records;  Maintain ownership of daily cash and stock breaks by conducting investigation on differences, and monitoring through timely resolution with processing teams and custodians/administrators;  Perform outstanding OTC bilateral collateral and outstanding position reconciliation, outstanding fixed deposit positions, between internal and counterparty records and monitor through breaks resolution in a timely manner;  Validate and update internal records with relevant transactions, such as fees and income;  Work through high volumes, prioritise, and manage workload according to risk or deadlines;  Meet the needs of our business partners and internal clients; and Assist in the training of staff; and  Provide specialist product knowledge; contribute to department and Company initiatives and projects. Skills and Behaviours Required:  Will be required to undertake comprehensive training and development opportunities related to Operations.  Prior experience in reconciliations / investment accounting preferred;  Strong and proven investigations skills preferred (liaising with internal & external parties);  Familiar with equities, fixed income and derivative products desired; and  Proficient in basic software including MS Excel.  Wider experience in Asset Management and understanding of the end-to-end asset lifecycle;  Understanding of operational risks and control frameworks; and  Prior experience of Aladdin and Tri-Optima.  Good at analysing and solving problem with a strong handle on operational risk;  Effective in managing your own time with ability to prioritise tasks appropriately;  Open to feedback, receptive to change, challenges status quo and continually looks out for team and self-improvement opportunities;  Excellent communicator with strong interpersonal skills;  A strong team player able to develop and manage strong working relationships with global internal departments and external counterparties; and  Able to adapt to changes quickly and be an advocator of an innovative culture within the team. Discharge of responsibilities The role holder shall ensure that all their responsibilities are performed to the highest levels of integrity, quality and transparency and in a manner most likely to promote the success of the Company, taking into account the interests of key stakeholders including clients, employees, regulators, suppliers and society as a whole. In discharging their responsibilities the individual shall establish appropriate oversight and control structures for all areas under their control where needed. Skills Back Office Operations,Investment Management,Reconciliation

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0 years

1 - 1 Lacs

Chandigarh

On-site

Data Entry Operator Responsible for accurately entering, updating, and maintaining data .Must be proficient in MS Excel/Google Sheets, have good typing speed, and ensure timely submission of reports. call 9417912249 Job Type: Full-time Pay: ₹15,000.00 - ₹16,000.00 per month Benefits: Provident Fund Work Location: In person

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20.0 years

0 Lacs

Hyderābād

Remote

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. About the Job As a Senior Service Desk Analyst, you will play a key role in providing advanced technical support to end-users, ensuring the smooth operation of IT systems, and contributing to the overall efficiency of the organization. Leveraging the expertise, you will troubleshoot complex issues, mentor junior team members, and collaborate with cross-functional teams to enhance the quality of remote support services. You should be able to identify, capture, and organize information as knowledge assets for knowledge sharing. Support window includes all 24/7 office users as well as remote users at home location (WFH) As Senior Service Desk Analyst, You Will… Provide expert-level technical support for hardware, software, and network-related issues Diagnose and resolve complex problems efficiently, ensuring minimal downtime for end-users Mentor and guide junior support analysts in problem-solving, troubleshooting techniques, and customer service best practices Conduct training sessions to enhance the skills of the remote support team Manage and prioritize escalated support issues, ensuring timely resolution and effective communication with end-users Collaborate with other support tiers and departments for seamless issue resolution Maintain accurate and detailed documentation of troubleshooting steps, solutions, and best practices Contribute to the development of a knowledge base and ensure its accessibility to the support team Optimize the use of remote support tools and technologies to enhance efficiency in issue resolution Stay informed about the latest advancements in remote support tools and recommend improvements Uphold a high standard of customer service, ensuring positive interactions with end-users Address and resolve challenging customer situations professionally and efficiently Identify opportunities for process improvement and actively participate in the implementation of new tools and methodologies Provide insights and recommendations for enhancing the overall remote support strategy Ensure adherence to cybersecurity best practices in remote support activities Stay informed about emerging security threats and implement measures to safeguard systems and data Improve existing processes through process gap analysis, reduction of process redundancies, enforcement of risks and controls and proposing automation Develop reporting mechanisms to measure ongoing performance and bottlenecks Provide accurately and timely information to users in accessible formats Act as a liaison from Service Desk to L0 Service Desk and all other departments and business units Coordinate the knowledge article feedback to review the comments and assign to the knowledge or process owner to review the article Recommend improvements to the Knowledge or process owner As Senior Service Desk Analyst, You Have… Must be a full time technical graduate Must have a minimum or 3-5+ years of experience in IT service Desk Operations and Technical Troubleshooting Must have good logical probing, understanding and troubleshooting skills Good to have experience in working on ticketing system tools like Jira, Service Now or Remedy Experience with remote support tools and technologies Familiarity with IT service management (ITSM) processes and tools Relevant certifications (e.g., CompTIA A+, Network+, ITIL) are a plus Must have exceptional English written and verbal communication skills Concentrated, hands-on experience in installing, diagnosing problems and training customers in the use of software and hardware Hands on experience on Windows OS, AD, User Administration along with other complex issues related to system, Network, Proxy and VPN Hands on experience in Major Incident Management Excellent knowledge of technical management, information analysis, and of computer hardware/software systems Experience in knowledge management content development (create, edit, validate and manage knowledge articles) or technical writing Clarity and understanding of process management and Process Improvement Excellent collaboration, facilitation and training skills Ability to follow SOPs and resolve issues Self-motivated and should have the ability to multitask with ability to think and act independently Strong critical analytical skills, excellent customer service skills Strong relationship-building skills, can network and work well with remote stakeholders Typing speed of a minimum 30 words per minute Ability to speak Spanish is plus but not compulsory

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1.0 years

0 Lacs

Telangana

On-site

DESCRIPTION ROW IB team is seeking a highly motivated Investigation Specialist to help manage daily operational activities centrally across INFCs. Our teams' objective is to provide the accurate resolution to all the sellers and fulfillment centres. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class services with Amazon.in's customer centric focus applied to the Seller experience. The Investigation Specialist will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. An Investigation Representative at ROW IB is responsible for flow of information between different stakeholders and resolves the issues created by sellers accurately in a timely manner. Key job responsibilities An Investigation Representative provides timely resolution to the issue in hand by researching, querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive seller experience without compromising on time. The candidate should have the basic understanding of inbounding and should be able to communicate clearly in english in the written and verbal form. A day in the life An Investigation Representative is responsible for conducting assigned investigations in a timely manner within an ambiguous environment using data analysis and other tools. This requires high level of ownership throughout investigation life cycle by facilitating flow of information, reporting progress and identifying blockers & providing resolutions. An Investigation Representative will insist on high standards by effective deep dive to summarize findings and proposing solutions by identifying gaps and risks in current mechanisms. About the team Rest of World Inbound (ROW IB) team is a vertical of ROW APEX, India Operations. Our team objective is to provide the hassle free and smooth inbounding experience to all sellers and vendors across amazon fulfillment centres. The team is responsible to plan the freight delivery across fulfillment centres and perform rescue operations, and contingency management. BASIC QUALIFICATIONS Graduation from a recognized university with 1 year of work experience. Excellent communication skills (written and verbal) in English language. Ability to communicate correctly and understand the issues. Ability to concentrate – follow up on issues without distraction to resolution. Work successfully in a team environment as well as independently. Familiarity with Windows, Microsoft Outlook, Microsoft Word, internet browser and Excellent typing skills. Demonstrates an ability to successfully navigate websites. PREFERRED QUALIFICATIONS 1 - Excellent communication skills (written and verbal) in English language. 2 - Good Working knowledge of MS office. 3. Deep diving skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Virtual Supply Chain/Transportation Management

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20.0 years

0 Lacs

Hyderābād

Remote

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. About the Job The Service Desk Analyst will be responsible for delivering advanced technical support to end users at IntouchCX. The primary focus will be to resolve complex technical issues remotely, ensuring timely and effective solutions. The role will collaborate closely with Tier 1 support and escalate issues as necessary to higher-level support teams. Coverage includes all 24/7 office users as well as remote users (WFH). As Service Desk Analyst, You Will… Provide Tier II contact and incident resolution to customers with hardware, software, and application problems Diagnose and resolve complex technical issues related to hardware, software, and network infrastructure Utilize remote tools and techniques to troubleshoot and resolve problems efficiently Provide excellent customer service while assisting end-users with technical inquiries and issues Communicate effectively with both technical and non-technical users to gather information and explain solutions Collaborate with Tier 1 support to gather initial information and escalate issues to higher-level support teams when necessary Document and communicate escalated issues clearly to facilitate efficient problem resolution Maintain accurate and detailed records of technical issues, solutions provided, and any follow-up actions taken based on ITIL best practices Contribute to knowledge base articles to facilitate Tier 1 support and self-service resolution Proficiently use remote support tools and technologies to access and troubleshoot end-users' systems Stay updated on the latest remote support tools and technologies Collaborate with other support teams, as well as system administrators and other IT departments , to address complex technical challenges Participate in team meetings and share insights to improve overall support effectiveness Provide guidance and mentorship to Tier 1 support personnel Stay informed about industry trends and technologies, and share knowledge with the team Troubleshoot simple issues including password resets, basic network, and application issues and apply first call resolution (FCR) using Knowledge Base for simple issues Act as a liaison between Global Service Desk & all departments and business unit As Service Desk Analyst, You Have… Must be a full time Technical Graduate 1 to 3 years of experience in IT operations or Technical Service Desk with global customer facing experience Must have good logical probing, understanding and troubleshooting skills Good to have experience in working on ticketing system tools like Jira, Service Now or Remedy Must have exceptional English written and verbal communication skills Technical awareness with ability to match resources to technical issues appropriately Fair knowledge and experience on Windows OS, AD, G Suite, MS office User Administration etc. Understanding of incidents, service requests and major incidents is required Self-motivated and able to work in a fast paced environment with ability to think and act independently Strong analytical skills Excellent customer service skills, should know how to de-escalate issues Strong relationship-building skills, can network and work well with remote stakeholders Excellent collaboration skills Understanding of process management Typing speed of a minimum 25-30 words per minute Multilingual will be a bonus but not compulsory

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0 years

0 Lacs

Telangana

On-site

DESCRIPTION Description Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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0 years

1 - 2 Lacs

Hyderābād

Remote

Greetings from PeerTechz Publications!! We are looking for a Data Collection Process Executive Job Description: Good typing speed ; You should be good with your fingers and your basic typing speed must be 30- 40 WPM, with 90% accuracy. You will be maintaining the database of articles being received by the review department. You are responsible for detecting and correcting errors in written documents. One must be decent and proficient in English reading skills, also understanding skills Data collection : Gather data from various sources, such as surveys, databases, and other digital platforms Data reporting : Create reports, dashboards, and visualizations to support business operations and decision-making Compliance : Ensure all data collection processes are in line with company policies, industry standards, and legal regulations Process improvement : Identify opportunities to improve data collection and reporting processes Education: Graduates and Post Graduates from Bio chemistry Interview process 1.Typing Test 2.Written Exam Our office is located at KPHB Colony (First Phase) We are considering candidates from Science Background ONLY Fresher salary:13k to 15k (for Graduates) and 15k to 18k for Post Graduates Experienced salary:19k to 22k pls note no VIRTUAL INTERVIEWS are possible This is a Work from Office job and no WFH will be given Interested candidates can watsapp resumes to 8886537655 or hr@ppploa.com mentioning the following details 1.Highest Qualification: 2.Work experience (if any) with salary 3.Current location: Only shortlisted candidates will be contacted and interviews will be scheduled Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: Hyderabad –In office(KPHB colony phase 1) Thanks HR dept Job Type: Full-time Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

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0 years

0 Lacs

Telangana

On-site

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS *Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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0 years

0 Lacs

Telangana

On-site

DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Logistics background and Experience in similar role Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Virtual Supply Chain/Transportation Management

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0 years

2 - 3 Lacs

Hyderābād

On-site

DESCRIPTION A Transportation Representative at ROW IB facilitates flow of information between different stakeholders (Warehouses/Category teams/Carriers) and resolves any potential issues that impact customer experience and business continuity. Transportation Representative at ROW IB works across Inbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, to plan the freight for delivery in warehouses as per given appointment time. Transportation Representative on Inbound addresses any potential issues occurring during the lifecycle of forecasting to actual delivery of the appointment. Key job responsibilities A Transportation Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and verbal form. A day in the life Summary of Responsibilities Effectively communicate in a clear and professional manner at all times. Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners. Effectively manage sensitive cases by reporting up the escalation matrix. Demonstrate excellent time-management skills. Maintains or exceeds targeted performance metrics. Actively seek solutions through logical reasoning and identify trends to suggest process improvements. About the team Rest of World Inbound (ROW IB) team is a vertical of ROW APEX, India Operations. Our team objective is to provide the hassle free and smooth inbounding experience to all sellers and vendors across amazon fulfillment centres. The team is responsible to plan the freight delivery across fulfillment centres and perform rescue operations, and contingency management. BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS *Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, Hyderabad IND, TS, Virtual Supply Chain/Transportation Management

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0 years

1 - 2 Lacs

India

On-site

Job Description: Role: Back-End Process (Non-Technical) Job Type: Full-Time Experience: Both Freshers and Experienced candidates can apply Qualification: Any Graduate Preferred Skills: Basic English communication skills required Role Overview: Join our dynamic team handling essential back-end operations. This role requires attention to detail, critical thinking, and the ability to follow content guidelines and process protocols accurately. Ideal for candidates who are observant, responsible and comfortable working in a structured environment. Responsibilities: ∙Reviewing and processing platform content in line with company policies ∙Identifying and categorizing information based on given criteria ∙Ensuring accuracy, relevance and quality of reviewed materials ∙Maintaining productivity and compliance standards ∙Escalating edge cases or complex scenarios to internal teams when needed. Skills Required: ∙Good reading comprehension and analytical thinking ∙Basic computer and typing skills ∙Strong focus and ability to handle repetitive tasks ∙Comfortable working in a fast-paced, process-driven environment. ∙Flexible to work in rotational shifts, including night shifts if required. ∙Immediate joiners preferred Please Carry: ∙Updated resume ∙Valid ID proof Do not carry any personal laptop, Tab etc. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹23,000.00 per month Benefits: Health insurance Provident Fund

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3.0 years

1 - 3 Lacs

Gurgaon

On-site

Job Description: We are seeking an experienced Operations Profiles to oversee our travel operations, including air ticketing, hotel reservations, cab services, and tour packages. The ideal candidate will have a strong background in the travel industry and excellent leadership skills. Key Responsibilities: Air Ticketing: Book tickets through GDS software and other portals. Liaise with airlines for best-negotiated fares. Resolve issues related to airline tickets (bookings, cancellations, additional tickets). Maintain strong PR with airlines. Analyse air tour budgets and secure lower fares. Hotel Reservations: Handle hotel reservations, ensuring timely and accurate bookings. Negotiate competitive rates with hotels. Maintain a database of preferred hotels. Establish relationships with potential hotel partners. Oversee billing processes and payment reconciliation. Operations Management: Draft and implement corrective action plans and procedures. Manage a team for demand planning and vendor negotiations. Build long-term relationships with clients. Stay updated with industry changes. Assist with day-to-day operations and vendor management. Requirements: Bachelor’s degree in Travel, Tourism, Hospitality Management, Business Administration, or a related field. 6Montha-3years of experience in travel management or travel operations. Proven experience in managing corporate clients and complex operations. Excellent communication, negotiation, and problem-solving skills. Strong leadership and managerial skills. Proficient in Microsoft Excel. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Application Question(s): Have you completed your graduation in Travel and Tourism? Do you have experience working with MS Excel ? On a Scale of 1-10, how much would you rate yourself in Typing Speed What are your specialisations are? Are they in Hotel, Air, Cab or Tour Packages Work Location: In person

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1.0 - 2.0 years

1 - 2 Lacs

Rohtak

On-site

GD Goenka International School, Rohtak is looking for a talented, hardworking and passionate Computer Operator (Residential ) who must be skilled in MS-Office and Designing Software. Job Description: · Should be well-versed in MS Office (MS-WORD, MS-EXCEL, MS POWERPOINT) and Designing Software like Photoshop, CorelDRAW, PageMaker. · Should have good communication skills. · Candidate should have Good Communication Skills in English. · Should have experience of 1-2 years working as a computer operator in any reputed school or a coaching institute. · Must be skilled in CBSE Board Work – School Affiliation - Student Registration – Generating LOC – Uploading Practical Marks etc. · Must be skilled in UDISE, Form-VI etc. · Must be skilled in typing and designing question papers, assignment etc. · Generating Reports – ERP Software – CBSE Portal – Haryana Govt. Portals etc. Job Type: Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Ability to commute/relocate: Rohtak, Haryana: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Preferred) Experience: Total Work: 2 years (Preferred) Language: English (Preferred) Work Location: In person

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0 years

1 - 4 Lacs

India

On-site

Job Summary: We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives for both Voice and Non-Voice processes. The ideal candidate will handle customer queries, resolve issues, and ensure excellent service delivery through calls, emails, and chat. Roles & Responsibilities: Handle inbound and outbound customer calls in a professional manner (Voice process). Respond to customer queries via email, chat, or other written communication channels (Non-Voice process). Resolve product or service-related issues efficiently and provide accurate information. Maintain customer interaction records in the system. Follow up on unresolved queries to ensure customer satisfaction. Adhere to quality and process guidelines set by the company. Coordinate with internal departments for escalations or issue resolution. Requirements: Education: Minimum 12th pass / Graduate in any discipline. Experience: Fresher/Experienced candidates can apply (BPO/Customer Service experience preferred). Good communication skills in English and Hindi. Ability to handle customer concerns with patience and professionalism. Basic computer knowledge and typing speed. Willingness to work in rotational shifts (if required). Benefits: Competitive salary with incentives. Training and skill development programs. Career growth opportunities. Job Type: Full-time Pay: ₹15,000.00 - ₹40,000.00 per month Work Location: In person Speak with the employer +91 9520990604

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0 years

1 - 1 Lacs

Faizābād

On-site

Job Title: Data Entry Operator Location: Faridabad, Haryana Job Type: Full-time Job Description: We are looking for a detail-oriented and efficient Data Entry Operator to join our team in Faridabad . The ideal candidate will have strong skills in Microsoft Excel and MS Office , along with the ability to accurately input, manage, and maintain data. Key Responsibilities: Enter, update, and maintain data in databases and systems accurately. Prepare and manage reports using MS Excel and MS Office tools. Verify and correct data where necessary. Ensure data integrity and confidentiality. Assist with administrative tasks as needed. Requirements: Proven experience in data entry or a related field. Strong knowledge of Microsoft Excel (functions, formulas, formatting) and MS Office (Word, Outlook, PowerPoint). Good typing speed with high accuracy. Attention to detail and organizational skills. Ability to work independently and as part of a team. Minimum qualification: 12th Pass or Graduate. Location: Candidate must be based in or willing to commute to Faridabad . share your resume 704276008 Job Type: Permanent Pay: ₹15,000.00 - ₹16,000.00 per month

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1.0 years

3 - 4 Lacs

Gurgaon

On-site

Hiring: Voice Process – Citi Customer Service Location: Noida & Shifts: 24/7 (Rotational) Process: Voice – Customer Service for Citi (Financial Services) Job Levels & Packages Entry Level Qualification: Graduate / Undergraduate with 6 months experience CTC: ₹3,40,000/year Experienced Qualification: Undergraduate / Graduate with 1 year experience CTC: ₹4,25,000/year (approx.) – 20–30% hike on Last Drawn Salary Selection Process FSR (Full Screening Round) Operations Interview Versant English Test (Min. Score: 60) Typing Test (Min. 20 WPM @ 85% accuracy) WBI (Written Behavioral Interview) Requirements Strong spoken English & pronunciation Ability to work rotational shifts including nights Document verification (education, experience, salary slips) Willingness to work in hiring zones only WhatsApp: 6282679922 Job Types: Full-time, Permanent Pay: ₹350,000.00 - ₹430,000.00 per year Benefits: Commuter assistance Application Question(s): Please enter your WhatsApp Number Can you speak English fluently? Can you type at a minimum speed of 20 words per minute with at least 85% accuracy? Work Location: In person

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2.0 years

1 - 2 Lacs

India

On-site

Educational & Professional 1) B-Com from Recognized University 2) 12th ( Commerce) from Recognized Board 3) Working Experience with Tally Prime 4) Knowledge of MS Word, MS Excel, Busy 5)Good Typing Speed Job Profile Banking 1) Knowledge of CC Limit, BG & LC &,Term Loan, Branch A/c, foreign Payment 2) Daily Cheque Deposit to Banks & maintain record 3) Data entry-Receipts/Payment/Contra in Multiple Banks ( CC, Current, Saving) Purchase, Journal, Cash 1) Knowledge of GST, Direct / Indirect Exp, Accounting with Inventory, TDS, ESI, EPF, Multiple Branch, 2) Journal Data Entry-Salary, Expenses, Branch Transaction, Credit Card Transaction, 3) Maintain Impress Accounts & related Transaction 4) Maintain Credit Cards Accounts, other cards accounts & Related Transaction 5) Data Entry -Cash Transaction/exp. 6) Maintain File Records, Banks, Loan, Vehicle, Purchase, Sale, Cash & Journal Voucher 7) Daily Bank Reconciliation -in Multiple Banks ( CC, Current, Saving) 8) Party & Branch Reconciliation, Inter Branch Inventory Reconciliation Salary - 15k to 20k per month Interested candidates should send their CV to this email address hr@sheetaltanks.co.in or contact us at this number 7303058709 Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Education: Bachelor's (Preferred) Experience: Taxation: 2 years (Preferred) total work: 2 years (Preferred) Language: English (Preferred) License/Certification: Tally (Preferred) Work Location: In person

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0 years

1 - 1 Lacs

India

On-site

Write clear, engaging, and original content related to cyber security courses and training. Assist in developing content for blogs, articles, social media posts, newsletters, and web pages. Conduct basic research to ensure accuracy and relevance of content. Collaborate with the marketing team to support campaigns with high-quality writing. Proofread and edit content before publishing. Maintain consistency in tone, language, and messaging. Strong command of written and spoken English . Excellent communication skills. Good typing speed with attention to grammar and spelling. Ability to work independently and meet deadlines. Basic knowledge of cyber security or willingness to learn is a plus. Familiarity with MS Word, Google Docs, and other content tools. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Education: Higher Secondary(12th Pass) (Preferred) Language: English (Required) Location: Rohini Sector-7, Delhi, Delhi (Required) Work Location: In person

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2.0 years

3 - 4 Lacs

India

On-site

Profile Graphic Designer Location -Daryaganj Delhi Male candidates required MUST HAVE EXP IN HINDI TYPING AND CONTENT Min Experience Required -2years to 3 years Office timing:-9:30am to 7:00pm 6 days working Salary:-30k to 40k Contact via WhatsApp:-9266110089 Job description:- Candidate must have exp in hindi content…… Should have worked on in-design, Corel draw, photoshop ,canva & illustrator. - Responsible to design book cover & layout. - Can do the Typesetting and page lay outing individually. - Creative thinking & understanding the colours & fonts. Regards Neha Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Work Location: In person

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0 years

0 Lacs

Delhi

On-site

DESCRIPTION Description Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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0 years

0 Lacs

Delhi

On-site

DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Logistics background and Experience in similar role Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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1.0 years

1 - 1 Lacs

Delhi

On-site

Dear candidate, We are looking for computer operators, fresher to 1-year experience. The candidate must have good knowledge of MS office, Fast typing, and also good communication skills. Office Location: Netaji Subhash Place Job Types: Full-time, Fresher Pay: ₹120,000.00 - ₹140,000.00 per year Application Question(s): Are you willing to work at Netaji Subhash Place? Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Work Location: In person

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0 years

0 Lacs

Punjab

On-site

DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Logistics background and Experience in similar role Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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1.0 years

2 - 2 Lacs

Puri

On-site

Experience: 1 year (Preferred) · Taking sales order from client as per procedure · Making invoices as per order in software (Oracle, Excel, Typing Speed 20+ etc) . Working on different software . Experience in paint industry. . Checking and mails replying. . Stock maintaining. . Report generation in excel. . Communication to HO. . Manual register/files maintain Skills- EMail drafting · Excel knowledge ( V-lookup, Pivot, formulas , paste special etc.) Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Provident Fund Application Question(s): Are you ok for Puri (Odisha)Location? What is your current monthly in hand salary? What is your expected monthly in hand salary? How many years of experience do you have in Advanced Excel? How many years of experience do you have in Billing? Are you ok for 18,000-20,000 salary? Are you ok for 10-11hrs duty? What is your age? What is your notice period? Do you have experience in paint industry? If yes, then mention the name. Work Location: In person

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