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1.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 2+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services Expertise in Money In processes such as Asset transfer, enrollments, record keeping services, account maintenance, IRA contributions, file processing, etc. Address change verification: Verify participants’ addresses using tools provided by public records system and the United States Postal Service. Hands on with developing process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rules Experience in the US retirement industry mandatory Open to working in US shifts based on business requirements Good verbal & written communication skills Good typing skills and attention to detail. Good time management skills Ability work independently Processing monetary and non-monetary transactions for assigned clients ransactions. Ensuring accuracy on transactions processed Demonstrated knowledge of rollover in/transfer forms. Ability to perform enrollment requests. Knowledge of IGO/NIGO is a must. Strict adherence to non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Support creation of procedure documents - SOP’s Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

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1.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 2+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services Expertise in Money In processes such as Asset transfer, enrollments, record keeping services, account maintenance, IRA contributions, file processing, etc. Address change verification: Verify participants’ addresses using tools provided by public records system and the United States Postal Service. Hands on with developing process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rules Experience in the US retirement industry mandatory Open to working in US shifts based on business requirements Good verbal & written communication skills Good typing skills and attention to detail. Good time management skills Ability work independently Processing monetary and non-monetary transactions for assigned clients ransactions. Ensuring accuracy on transactions processed Demonstrated knowledge of rollover in/transfer forms. Ability to perform enrollment requests. Knowledge of IGO/NIGO is a must. Strict adherence to non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Support creation of procedure documents - SOP’s Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

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1.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 2+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services Expertise in Money In processes such as Asset transfer, enrollments, record keeping services, account maintenance, IRA contributions, file processing, etc. Address change verification: Verify participants’ addresses using tools provided by public records system and the United States Postal Service. Hands on with developing process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rules Experience in the US retirement industry mandatory Open to working in US shifts based on business requirements Good verbal & written communication skills Good typing skills and attention to detail. Good time management skills Ability work independently Processing monetary and non-monetary transactions for assigned clients ransactions. Ensuring accuracy on transactions processed Demonstrated knowledge of rollover in/transfer forms. Ability to perform enrollment requests. Knowledge of IGO/NIGO is a must. Strict adherence to non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Support creation of procedure documents - SOP’s Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

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1.0 - 3.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence. Respond to client service needs and own end to end identified tasks through a centralized service model. Provides operational and administrative support including but not limited to online remittance support, file exchange, involuntary distributions, lost earnings calculations, plan document and plan design support, plan remediations, Builds institutional knowledge and relationships while enhancing functional understanding of TIAA services and products. Submits and tracks service request work items appropriately in partnership with business partners. US Retirement services: - 401k, 403B, Defined contribution, Client Service Management, Plan Management Services, Plan document, Plan Implementation etc Review specific client requirements and artifacts for completeness and accuracy and notify Implementation Team Review and updates configuration fields. Performs research, analyzes data and follows up with other functional departments to answer ad-hoc client queries on Fund Transfer and Investment Line up check Ensures that all individual trades and accounts have been reviewed and verified before performing Fund Transfer and RRMD/MDO payout Prepares and delivers Impacted participant list to Implementation team before performing RRMD/MDO payouts during Plan Merger and Bulk Cross Contract Transfer Deletion of recurring RRMD payment after payout RRMD Re-establishment for future payment after participant fund transfer to New Plan Review client requirement and impacted participant list with implementation team for projects before execution or Fund Transfer Understanding of Required Minimum Distribution calculation and OMNI system Review updated and policy change regarding RMD payout Systematic Withdrawal Payment and US Taxation updatation in system Review Air Traffic Control report for Plan Merger and Bulk Cross Contract Transfer project Review artifacts and timeline, ask clarifying questions, answer any questions regarding Client Requirement to Implementation Team. Perform large set of RRMD/MDO payment within deadline for impacted participants Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

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0 years

0 Lacs

Vijayawada, Andhra Pradesh, India

On-site

Computer literacy: ᄋ In addition to data entry and typing, also need to have knowledge of spreadsheet and word processing creation software Time management and organization: ᄋ Able to use a variety of organization methods, including calendar management, to handle multiple projects at one time and completing tasks efficiently and quickly ᄋ Handle sensitive financial information and dispatched emails in a timely and professional manner. Customer service: ᄋ Should have strong professional conversation etiquette, especially in person and over the phone when interacting with company representatives, clients and customers. Service Orientation ᄋ Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC ᄋ Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Sales Analytics: ᄋ Able to understand and predict sales trends and sales results while helping in the understanding of these trends and finding improvement points. ᄋ Able to determine the success of a previous sales drive and forecast as well as determine how future ones will fare. Sales Co-ordination: ᄋ Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. ᄋ Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently. ᄋ Work with account managers to create and implement targeted sales strategies ᄋ Keep up with new product sales launches and make sure the sales team is up to date ᄋ Provide customer service by staying on top of pending orders and customer requests

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0.0 years

0 - 0 Lacs

Pitampura, Delhi, Delhi

On-site

Milani Electric & Solar is one of Canada’s largest and leading Plumbing, Heating & Air Conditioning company. We solve all your plumbing, heating, air conditioning, drainage, electrical and solar needs. As we continue to expand, we are seeking a dedicated Data/Customer Service Representative to join our dynamic team in India! As a member of our team, you will be working for a well-established Canadian company, providing top-notch customer support and data entry services. We would love to hear from people with excellent English communication skills who truly enjoy customer service. Position Details: Location : In-office position in Delhi, India Responsibilities : Answering customer phone calls for emergency plumbing, heating, and AC services Calmly and effectively guide customers through their needs and ensure they get the help they need as quickly as possible Helping customers with any questions or listen to concerns they have Learning product knowledge and developing an understanding about plumbing, heating & ac to guide the customer effectively and ensure you can relay accurate information to them Entering data such as customer information, work completed, technician hours into the system Providing excellent service to customers during all situations Ensuring all data is accurate and updated in a timely manner Send invoices to customers Any other duties set by Management Qualifications: Strong communication skills, with a focus on customer service English Medium Educated Proficiency in data entry and familiarity with office software Ability to work in a fast-paced environment and manage emergency calls efficiently Detail-oriented and capable of managing multiple tasks at once Previous customer service or data entry experience is a plus Knowledge about plumbing, heating and air conditioning is an asset Good typing skills If you’re a motivated individual looking to grow with a leading company, we’d love to hear from you! Apply today and start your journey with Milani Electric & Solar. While we thank all candidates for their interest, only those who most closely match our requirements will be contacted will be contacted. Job Types: Full-time, Permanent, Fresher Pay: ₹60,000.00 - ₹99,000.00 per month Language: English (Preferred) Work Location: In person

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1.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 2+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services Experience in performing account reconciliation and state reporting. This also includes responsibility for the overarching, end-to-end governance and oversight of all unclaimed property and lost policies including stale-dated checks and electronic funds transfer (EFT) reject notifications (for living participants), death claim related activities for retirement services and unsettled death benefits due to the beneficiary(ies), unclaimed property examinations, and audits. Experience in the US retirement industry Open core Night shifts based on business requirements Good verbal & written communication skills in English Good typing skill and attention to detail. Good time management skills Ability to work independently Identify triggering event occurrences - death, returned payment, regulatory change, etc. Send preliminary due diligence letter using Customer approved template(s) and perform quality control review If no response is received from the property owner, funds are deemed unclaimed and move through the escheatment process. Perform research to locate the property owner. Send statutory due diligence letter using Customer approved template(s). If response received, follow Procedures Manual based on scenario. If property owner is not found/response is not received, prepare holder report and file with applicable state. Escheatment process: close funds remitted to the state and records in the unclaimed property unit. Reconcile escheatment to the general ledger as part of the monthly reconciliation. Conduct research to determine if new payment information is available. If new information is available, perform a stop/reissue. If new information is not available, mark funds for escheatment. Receive notification by Customer client that payment needs to be stopped/reissued. Perform research on request to determine payment status. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

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1.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 3+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services 2+ years experience in Money Out processes such as Inservice withdrawal, Survivor benefit, Immediate Annuity, Deferred Annuity, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions, Complex Distributions, Loan payoff and child support Hands on with developing process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rules ASPPA Certified (Preferred) Experience in the US retirement industry mandatory Experience in Leading & Managing teams Open core Night shifts based on business requirements Good verbal & written communication skills Good typing skill and attention to detail. Good time management skills Ability work independently Coaching and mentoring others to draw out their skills and expertise Strong leadership skills, with the ability to motivate and inspire team members Strict adherence to non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Adherence to client SLAs Identify potential areas that require additional controls Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Creating and updating procedure documents while ensure that the standards are followed Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

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1.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 2+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services Experience in performing account reconciliation and state reporting. This also includes responsibility for the overarching, end-to-end governance and oversight of all unclaimed property and lost policies including stale-dated checks and electronic funds transfer (EFT) reject notifications (for living participants), death claim related activities for retirement services and unsettled death benefits due to the beneficiary(ies), unclaimed property examinations, and audits. Experience in the US retirement industry Open core Night shifts based on business requirements Good verbal & written communication skills in English Good typing skill and attention to detail. Good time management skills Ability to work independently Identify triggering event occurrences - death, returned payment, regulatory change, etc. Send preliminary due diligence letter using Customer approved template(s) and perform quality control review If no response is received from the property owner, funds are deemed unclaimed and move through the escheatment process. Perform research to locate the property owner. Send statutory due diligence letter using Customer approved template(s). If response received, follow Procedures Manual based on scenario. If property owner is not found/response is not received, prepare holder report and file with applicable state. Escheatment process: close funds remitted to the state and records in the unclaimed property unit. Reconcile escheatment to the general ledger as part of the monthly reconciliation. Conduct research to determine if new payment information is available. If new information is available, perform a stop/reissue. If new information is not available, mark funds for escheatment. Receive notification by Customer client that payment needs to be stopped/reissued. Perform research on request to determine payment status. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

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1.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 2+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services Experience in performing account reconciliation and state reporting. This also includes responsibility for the overarching, end-to-end governance and oversight of all unclaimed property and lost policies including stale-dated checks and electronic funds transfer (EFT) reject notifications (for living participants), death claim related activities for retirement services and unsettled death benefits due to the beneficiary(ies), unclaimed property examinations, and audits. Experience in the US retirement industry Open core Night shifts based on business requirements Good verbal & written communication skills in English Good typing skill and attention to detail. Good time management skills Ability to work independently Identify triggering event occurrences - death, returned payment, regulatory change, etc. Send preliminary due diligence letter using Customer approved template(s) and perform quality control review If no response is received from the property owner, funds are deemed unclaimed and move through the escheatment process. Perform research to locate the property owner. Send statutory due diligence letter using Customer approved template(s). If response received, follow Procedures Manual based on scenario. If property owner is not found/response is not received, prepare holder report and file with applicable state. Escheatment process: close funds remitted to the state and records in the unclaimed property unit. Reconcile escheatment to the general ledger as part of the monthly reconciliation. Conduct research to determine if new payment information is available. If new information is available, perform a stop/reissue. If new information is not available, mark funds for escheatment. Receive notification by Customer client that payment needs to be stopped/reissued. Perform research on request to determine payment status. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

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1.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 2+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services Experience in performing account reconciliation and state reporting. This also includes responsibility for the overarching, end-to-end governance and oversight of all unclaimed property and lost policies including stale-dated checks and electronic funds transfer (EFT) reject notifications (for living participants), death claim related activities for retirement services and unsettled death benefits due to the beneficiary(ies), unclaimed property examinations, and audits. Experience in the US retirement industry Open core Night shifts based on business requirements Good verbal & written communication skills in English Good typing skill and attention to detail. Good time management skills Ability to work independently Identify triggering event occurrences - death, returned payment, regulatory change, etc. Send preliminary due diligence letter using Customer approved template(s) and perform quality control review If no response is received from the property owner, funds are deemed unclaimed and move through the escheatment process. Perform research to locate the property owner. Send statutory due diligence letter using Customer approved template(s). If response received, follow Procedures Manual based on scenario. If property owner is not found/response is not received, prepare holder report and file with applicable state. Escheatment process: close funds remitted to the state and records in the unclaimed property unit. Reconcile escheatment to the general ledger as part of the monthly reconciliation. Conduct research to determine if new payment information is available. If new information is available, perform a stop/reissue. If new information is not available, mark funds for escheatment. Receive notification by Customer client that payment needs to be stopped/reissued. Perform research on request to determine payment status. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

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1.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 2+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services Experience in performing account reconciliation and state reporting. This also includes responsibility for the overarching, end-to-end governance and oversight of all unclaimed property and lost policies including stale-dated checks and electronic funds transfer (EFT) reject notifications (for living participants), death claim related activities for retirement services and unsettled death benefits due to the beneficiary(ies), unclaimed property examinations, and audits. Experience in the US retirement industry Open core Night shifts based on business requirements Good verbal & written communication skills in English Good typing skill and attention to detail. Good time management skills Ability to work independently Identify triggering event occurrences - death, returned payment, regulatory change, etc. Send preliminary due diligence letter using Customer approved template(s) and perform quality control review If no response is received from the property owner, funds are deemed unclaimed and move through the escheatment process. Perform research to locate the property owner. Send statutory due diligence letter using Customer approved template(s). If response received, follow Procedures Manual based on scenario. If property owner is not found/response is not received, prepare holder report and file with applicable state. Escheatment process: close funds remitted to the state and records in the unclaimed property unit. Reconcile escheatment to the general ledger as part of the monthly reconciliation. Conduct research to determine if new payment information is available. If new information is available, perform a stop/reissue. If new information is not available, mark funds for escheatment. Receive notification by Customer client that payment needs to be stopped/reissued. Perform research on request to determine payment status. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

Posted 3 days ago

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1.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 3+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services 2+ years experience in Money Out processes such as Inservice withdrawal, Survivor benefit, Immediate Annuity, Deferred Annuity, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions, Complex Distributions, Loan payoff and child support Hands on with developing process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rules ASPPA Certified (Preferred) Experience in the US retirement industry mandatory Experience in Leading & Managing teams Open core Night shifts based on business requirements Good verbal & written communication skills Good typing skill and attention to detail. Good time management skills Ability work independently Coaching and mentoring others to draw out their skills and expertise Strong leadership skills, with the ability to motivate and inspire team members Strict adherence to non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Adherence to client SLAs Identify potential areas that require additional controls Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Creating and updating procedure documents while ensure that the standards are followed Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

Posted 3 days ago

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1.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 3+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services 2+ years experience in Money Out processes such as Inservice withdrawal, Survivor benefit, Immediate Annuity, Deferred Annuity, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions, Complex Distributions, Loan payoff and child support Hands on with developing process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rules ASPPA Certified (Preferred) Experience in the US retirement industry mandatory Experience in Leading & Managing teams Open core Night shifts based on business requirements Good verbal & written communication skills Good typing skill and attention to detail. Good time management skills Ability work independently Coaching and mentoring others to draw out their skills and expertise Strong leadership skills, with the ability to motivate and inspire team members Strict adherence to non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Adherence to client SLAs Identify potential areas that require additional controls Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Creating and updating procedure documents while ensure that the standards are followed Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

Posted 3 days ago

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1.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 2+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services Experience in performing account reconciliation and state reporting. This also includes responsibility for the overarching, end-to-end governance and oversight of all unclaimed property and lost policies including stale-dated checks and electronic funds transfer (EFT) reject notifications (for living participants), death claim related activities for retirement services and unsettled death benefits due to the beneficiary(ies), unclaimed property examinations, and audits. Experience in the US retirement industry Open core Night shifts based on business requirements Good verbal & written communication skills in English Good typing skill and attention to detail. Good time management skills Ability to work independently Identify triggering event occurrences - death, returned payment, regulatory change, etc. Send preliminary due diligence letter using Customer approved template(s) and perform quality control review If no response is received from the property owner, funds are deemed unclaimed and move through the escheatment process. Perform research to locate the property owner. Send statutory due diligence letter using Customer approved template(s). If response received, follow Procedures Manual based on scenario. If property owner is not found/response is not received, prepare holder report and file with applicable state. Escheatment process: close funds remitted to the state and records in the unclaimed property unit. Reconcile escheatment to the general ledger as part of the monthly reconciliation. Conduct research to determine if new payment information is available. If new information is available, perform a stop/reissue. If new information is not available, mark funds for escheatment. Receive notification by Customer client that payment needs to be stopped/reissued. Perform research on request to determine payment status. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

Posted 3 days ago

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1.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 3+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services 2+ years experience in Money Out processes such as Inservice withdrawal, Survivor benefit, Immediate Annuity, Deferred Annuity, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions, Complex Distributions, Loan payoff and child support Hands on with developing process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rules ASPPA Certified (Preferred) Experience in the US retirement industry mandatory Experience in Leading & Managing teams Open core Night shifts based on business requirements Good verbal & written communication skills Good typing skill and attention to detail. Good time management skills Ability work independently Coaching and mentoring others to draw out their skills and expertise Strong leadership skills, with the ability to motivate and inspire team members Strict adherence to non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Adherence to client SLAs Identify potential areas that require additional controls Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Creating and updating procedure documents while ensure that the standards are followed Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

Posted 3 days ago

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1.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 2+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services Experience in performing account reconciliation and state reporting. This also includes responsibility for the overarching, end-to-end governance and oversight of all unclaimed property and lost policies including stale-dated checks and electronic funds transfer (EFT) reject notifications (for living participants), death claim related activities for retirement services and unsettled death benefits due to the beneficiary(ies), unclaimed property examinations, and audits. Experience in the US retirement industry Open core Night shifts based on business requirements Good verbal & written communication skills in English Good typing skill and attention to detail. Good time management skills Ability to work independently Identify triggering event occurrences - death, returned payment, regulatory change, etc. Send preliminary due diligence letter using Customer approved template(s) and perform quality control review If no response is received from the property owner, funds are deemed unclaimed and move through the escheatment process. Perform research to locate the property owner. Send statutory due diligence letter using Customer approved template(s). If response received, follow Procedures Manual based on scenario. If property owner is not found/response is not received, prepare holder report and file with applicable state. Escheatment process: close funds remitted to the state and records in the unclaimed property unit. Reconcile escheatment to the general ledger as part of the monthly reconciliation. Conduct research to determine if new payment information is available. If new information is available, perform a stop/reissue. If new information is not available, mark funds for escheatment. Receive notification by Customer client that payment needs to be stopped/reissued. Perform research on request to determine payment status. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

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1.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 3+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services 2+ years experience in Money Out processes such as Inservice withdrawal, Survivor benefit, Immediate Annuity, Deferred Annuity, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions, Complex Distributions, Loan payoff and child support Hands on with developing process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rules ASPPA Certified (Preferred) Experience in the US retirement industry mandatory Experience in Leading & Managing teams Open core Night shifts based on business requirements Good verbal & written communication skills Good typing skill and attention to detail. Good time management skills Ability work independently Coaching and mentoring others to draw out their skills and expertise Strong leadership skills, with the ability to motivate and inspire team members Strict adherence to non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Adherence to client SLAs Identify potential areas that require additional controls Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Creating and updating procedure documents while ensure that the standards are followed Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

Posted 3 days ago

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1.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 2+ years of experience in US Retirement Services domain – Defined Contributions – Managing Institutional contributions/ payroll contributions Alternatively, 1+ years experience in payroll processing (preferred) Remittance file management, Incoming contribution management, Payroll file management, Suspense resolution, Client communication (email and phone), Lockbox management Experience in the US retirement industry Experience using Omni or any other Record Keeping platform (preferred) Open core Night shifts based on business requirements Good verbal & written communication skills in English Good typing skill and attention to detail. Good time management skills Ability work independently Process incoming contributions for assigned clients ransactions. Includes; o Manual formatting nonstandard payroll files received (large data), excellent excel skills, data formatting, text to column de-limit. Analytical skills to separate out various contribution sources o Suspense resolution, research and match contributions that don’t auto match to a source o Resolve errors from a remittance file and review reports prior to posting o Individual contributions - Create deposit TSA/ TPA others, based on contribution received from Lockbox, Wire, ACH, Cheques Communication: Work with plan administrators and Customer Service Management via email and phone for sending Good Order Notices (GON) and or payroll issues o resolve suspense contributions Ensures all items are processed and\or resolved in a time. Supports business in audit processes. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Perform research on all processing irregularities and drive issues to resolution Strict adherence to non-disclosure of client information by preserving client confidentiality. Research on any queries/ requests sent by the Business Partners/Client Support Team Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

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1.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 3+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services 2+ years experience in Money Out processes such as Inservice withdrawal, Survivor benefit, Immediate Annuity, Deferred Annuity, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions, Complex Distributions, Loan payoff and child support Hands on with developing process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rules ASPPA Certified (Preferred) Experience in the US retirement industry mandatory Experience in Leading & Managing teams Open core Night shifts based on business requirements Good verbal & written communication skills Good typing skill and attention to detail. Good time management skills Ability work independently Coaching and mentoring others to draw out their skills and expertise Strong leadership skills, with the ability to motivate and inspire team members Strict adherence to non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Adherence to client SLAs Identify potential areas that require additional controls Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Creating and updating procedure documents while ensure that the standards are followed Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

Posted 3 days ago

Apply

1.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 3+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services 2+ years experience in Money Out processes such as Inservice withdrawal, Survivor benefit, Immediate Annuity, Deferred Annuity, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions, Complex Distributions, Loan payoff and child support Hands on with developing process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rules ASPPA Certified (Preferred) Experience in the US retirement industry mandatory Experience in Leading & Managing teams Open core Night shifts based on business requirements Good verbal & written communication skills Good typing skill and attention to detail. Good time management skills Ability work independently Coaching and mentoring others to draw out their skills and expertise Strong leadership skills, with the ability to motivate and inspire team members Strict adherence to non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Adherence to client SLAs Identify potential areas that require additional controls Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Creating and updating procedure documents while ensure that the standards are followed Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

Posted 3 days ago

Apply

1.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 2+ years of experience in US Retirement Services domain – Defined Contributions – Managing Institutional contributions/ payroll contributions Alternatively, 1+ years experience in payroll processing (preferred) Remittance file management, Incoming contribution management, Payroll file management, Suspense resolution, Client communication (email and phone), Lockbox management Experience in the US retirement industry Experience using Omni or any other Record Keeping platform (preferred) Open core Night shifts based on business requirements Good verbal & written communication skills in English Good typing skill and attention to detail. Good time management skills Ability work independently Process incoming contributions for assigned clients ransactions. Includes; o Manual formatting nonstandard payroll files received (large data), excellent excel skills, data formatting, text to column de-limit. Analytical skills to separate out various contribution sources o Suspense resolution, research and match contributions that don’t auto match to a source o Resolve errors from a remittance file and review reports prior to posting o Individual contributions - Create deposit TSA/ TPA others, based on contribution received from Lockbox, Wire, ACH, Cheques Communication: Work with plan administrators and Customer Service Management via email and phone for sending Good Order Notices (GON) and or payroll issues o resolve suspense contributions Ensures all items are processed and\or resolved in a time. Supports business in audit processes. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Perform research on all processing irregularities and drive issues to resolution Strict adherence to non-disclosure of client information by preserving client confidentiality. Research on any queries/ requests sent by the Business Partners/Client Support Team Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

Posted 3 days ago

Apply

1.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 3+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services 2+ years experience in Money Out processes such as Inservice withdrawal, Survivor benefit, Immediate Annuity, Deferred Annuity, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions, Complex Distributions, Loan payoff and child support Hands on with developing process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rules ASPPA Certified (Preferred) Experience in the US retirement industry mandatory Experience in Leading & Managing teams Open core Night shifts based on business requirements Good verbal & written communication skills Good typing skill and attention to detail. Good time management skills Ability work independently Coaching and mentoring others to draw out their skills and expertise Strong leadership skills, with the ability to motivate and inspire team members Strict adherence to non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Adherence to client SLAs Identify potential areas that require additional controls Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Creating and updating procedure documents while ensure that the standards are followed Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

Posted 3 days ago

Apply

1.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 2+ years of experience in US Retirement Services domain – Defined Contributions – Managing Institutional contributions/ payroll contributions Alternatively, 1+ years experience in payroll processing (preferred) Remittance file management, Incoming contribution management, Payroll file management, Suspense resolution, Client communication (email and phone), Lockbox management Experience in the US retirement industry Experience using Omni or any other Record Keeping platform (preferred) Open core Night shifts based on business requirements Good verbal & written communication skills in English Good typing skill and attention to detail. Good time management skills Ability work independently Process incoming contributions for assigned clients ransactions. Includes; o Manual formatting nonstandard payroll files received (large data), excellent excel skills, data formatting, text to column de-limit. Analytical skills to separate out various contribution sources o Suspense resolution, research and match contributions that don’t auto match to a source o Resolve errors from a remittance file and review reports prior to posting o Individual contributions - Create deposit TSA/ TPA others, based on contribution received from Lockbox, Wire, ACH, Cheques Communication: Work with plan administrators and Customer Service Management via email and phone for sending Good Order Notices (GON) and or payroll issues o resolve suspense contributions Ensures all items are processed and\or resolved in a time. Supports business in audit processes. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Perform research on all processing irregularities and drive issues to resolution Strict adherence to non-disclosure of client information by preserving client confidentiality. Research on any queries/ requests sent by the Business Partners/Client Support Team Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

Posted 3 days ago

Apply

1.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 3+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services 2+ years experience in Money Out processes such as Inservice withdrawal, Survivor benefit, Immediate Annuity, Deferred Annuity, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions, Complex Distributions, Loan payoff and child support Hands on with developing process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rules ASPPA Certified (Preferred) Experience in the US retirement industry mandatory Experience in Leading & Managing teams Open core Night shifts based on business requirements Good verbal & written communication skills Good typing skill and attention to detail. Good time management skills Ability work independently Coaching and mentoring others to draw out their skills and expertise Strong leadership skills, with the ability to motivate and inspire team members Strict adherence to non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Adherence to client SLAs Identify potential areas that require additional controls Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Creating and updating procedure documents while ensure that the standards are followed Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

Posted 3 days ago

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