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0.0 - 1.0 years

0 - 0 Lacs

Barrackpur, Kolkata, West Bengal

On-site

Job Summary: We are seeking a dedicated and knowledgeable Computer Teacher to join our academic team. The ideal candidate will be responsible for delivering effective computer education to students, from basic computer literacy to programming and digital skills, depending on the grade level. Key Responsibilities: Plan and deliver engaging computer lessons in line with the school curriculum. Teach students fundamental concepts such as typing, Microsoft Office tools, internet usage, and basic hardware/software knowledge. Introduce coding, programming, web design, and digital literacy topics where applicable. Use various teaching tools and technologies to enhance student learning. Prepare lesson plans, assessments, and progress reports. Evaluate student performance and provide constructive feedback. Maintain computer lab equipment and report technical issues promptly. Guide students in projects, practical work, and IT-related competitions. Promote safe, responsible, and ethical use of technology. Attend staff meetings, training, and participate in school events. Qualifications and Skills: Bachelor's and Master's degree in Computer Science / IT / BCA or equivalent. B.Ed is mandatory Prior teaching experience in a school environment is an advantage. Strong knowledge of computer applications and programming languages (e.g., Python, HTML/CSS, Scratch, etc.). Excellent communication and classroom management skills. Passion for teaching and technology. Ability to adapt to different teaching levels (Primary, Middle, Senior). Work Schedule: Monday to Saturday (School hours as per schedule) Additional hours during events or examinations, if required Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Ability to commute/relocate: Barrackpur, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Have you completed your Bachelor's and Master's in a regular course ? Have you completed your B.Ed ? Experience: Teaching: 1 year (Preferred) Language: English (Required) Hindi (Required) Work Location: In person

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0.0 - 1.0 years

0 - 0 Lacs

Noida, Uttar Pradesh

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Location - Noida sector 135 Salary - 25- 35k monthly +incentives Qualification - Any 12th pass and above Required Candidate profile Good communication skills in English. Basic computer knowledge (typing, CRM usage, data entry). Polite, patient, and customer-oriented approach. Ability to work in a fast-paced environment. Should be comfortable with rotaional night shift Perks and benefits 5 Days Working Cab/Bus Facility Available Job Type: Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Application Question(s): Do you have experience in International Customer Support ? Are you comfortable with night rotational shift ? Education: Higher Secondary(12th Pass) (Preferred) Experience: Customer service: 1 year (Preferred) Language: English (Preferred) Location: Noida, Uttar Pradesh (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Speak with the employer +91 9432511514

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0.0 - 1.0 years

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Zirakpur, Punjab

On-site

Job Title: Customer Service & Data Entry Coordinator Location: Zirakpur, Punjab (Near Cosmo Mall) Type: Work from Office Experience Level: 1–2 Years Salary: Rs 15,000- Rs. 20,000 / Month (No deductions) Industry: Health, Wellness & Nutrition We’re looking for a detail-oriented and customer-focused Customer Service & Data Entry Coordinator to join our team. In this role, you will be responsible for accurately entering customer data into our system to generate personalized diet charts, ensuring timely delivery, and handling customer communications regarding the same. Key Responsibilities Input customer and patient data with high accuracy into the internal software system to generate customized diet plans. Ensure data is entered in the correct format and cross-verified before finalizing output. Share personalized diet charts with customers through the appropriate communication channels. Make follow-up calls to confirm receipt of diet plans and provide basic guidance or redirection if customers have questions. Receive incoming calls and assist customers with any queries related to their plans or updates. Maintain logs of interactions, files shared, and customer feedback. Collaborate with the nutrition and sales teams to ensure accuracy and timeliness of deliveries. Requirements Proven experience in data entry, customer service, or administrative roles (preferred). Proficiency in MS Excel , including functions like VLOOKUP, HLOOKUP, and Pivot Tables . (Plus Point) Typing speed of at least 30 wpm with high accuracy. Strong communication skills in both Hindi and English . Ability to manage multiple tasks, stay organized, and maintain attention to detail. Comfort in handling both backend data tasks and customer-facing interactions. What We Offer Competitive salary package Supportive training and onboarding Exposure to both customer service and wellness operations Growth opportunities in a fast-paced, health-driven organization Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Ability to commute/relocate: Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: work: 1 year (Preferred) Location: Zirakpur, Punjab (Preferred) Work Location: In person

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0.0 years

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Jaipur, Rajasthan

On-site

Location: Jaipur (Work from Office) Job Type: Full-time, Permanent Working Days: 5.5 Days a Week Shift Timing: Day Shift Only Interview Mode: Walk-in Job Description: We are hiring for Customer Service Associates across multiple categories at our Jaipur office. These are day shift roles in a blended process (voice/chat/email). Candidates with excellent communication skills are encouraged to apply. Openings Available: High-End Premium Customer Service Vacancies: 40 Salary: Up to ₹25,000 CTC Requirement: Excellent communication; international BPO experience preferred Premium Customer Service Vacancies: 50 Salary: Up to ₹22,000 CTC Requirement: Good communication; BPO/non-BPO experience accepted Non-Premium Customer Service (Domestic) Vacancies: 50 Salary: Up to ₹15,000 CTC Requirement: Basic communication; Freshers can apply Eligibility : 12th Pass / Graduate / Undergraduate Freshers & Experienced candidates welcome Strong English communication for premium roles Basic computer and typing knowledge Benefits : Fixed day shift – no night work Stable full-time job with growth opportunities Paid training provided Friendly and professional work culture Interview Details : Walk-in Interviews daily from 10 AM to 7 PM (Monday to Saturday) Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Language: English (Required) Location: Jaipur city, Rajasthan (Required) Work Location: In person

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0.0 years

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Andhra Pradesh

On-site

DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Logistics background and Experience in similar role Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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0.0 - 1.0 years

0 Lacs

Puducherry, Puducherry

On-site

Fresher any Degree - Bachelor's or Masters Degree Good Communication Skills both in English & Tamil Can work in Excel, Word, and Typing knowledge in System Job Types: Full-time, Fresher Pay: From ₹12,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Provident Fund Ability to commute/relocate: Pondicherry, Puducherry - 605110, Puducherry: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred) HR: 1 year (Preferred) Language: English (Preferred) Work Location: In person

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0 years

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Kochi, Kerala, India

On-site

Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland Unlocking digital performance. Delivering measurable results. Job Description Consultant is responsible for delivering outstanding customer experience via calls to users by using the right principles to resolve any issue, inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly goals of Customer Satisfaction & Productivity. You would be responsible for - Resolving requests/inquiries made by customers via calls Achieving contact center statistics and SLAs (contractual metrics) Adhering to non-disclosure agreement & data security policies Completing upskilling & e-courses mandated by each program Attending coaching sessions & ensure feedback is implemented 100% schedule adherence, no absenteeism & positively contribute to reduce program shrinkage Qualifications Eligibility Criteria : Any full time HSC/UG/PG Graduate (Arts/Science/Commerce/Engineering/Pharma/MBA/MCA) - 2025 Passout can apply Other Additional Skills required: Excellent verbal and written English language skills. Good analytical and typing skills. Flexibility to work shifts including nights. Candidates must reside within a radius of 25 Km of our office Additional Information Work Location: Cochin. Timings: 8 Hours plus 1 Hour break, 5 or 6 days per week. Perks: Cab facilities available (within 25 Kms of office location). Disclaimer:- Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to “TAHelpdesk@Sutherlandglobal.com”

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3.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 4+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services Expertise in Money In processes such as Asset transfer, enrollments, record keeping services, account maintenance, IRA contributions, file processing, etc. Address change verification: Verify participants’ addresses using tools provided by public records system and the United States Postal Service. Hands on with developing process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rules Experience in the US retirement industry mandatory Open to working in US shifts based on business requirements Good verbal & written communication skills Good typing skills and attention to detail. Good time management skills Ability work independently Processing monetary and non-monetary transactions for assigned clients ransactions. Ensuring accuracy on transactions processed Demonstrated knowledge of rollover in/transfer forms. Ability to perform enrollment requests. Knowledge of IGO/NIGO is a must. Strict adherence to non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Support creation of procedure documents - SOP’s Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

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3.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 4+ years of experience in US Retirement Services domain – Defined Contributions - Institutional Services 2+ years of mandatory experience as a Client Agreement Consultant specialist with core competence in preparing and amending; o Updation of the Customer client agreement documents based on changes in the plans’ products, services, pricing, and contractual terms for their recordkeeping services Submit request for update to recordkeeping agreement Review the request and determine the proper documentation that is needed for the implementation ASPPA Certified (Preferred) Creating and updating procedure documents while ensure that the standards are followed Experience in the US retirement industry Experience in Leading & Managing teams Open to working in core Night shifts based on business requirements Good verbal & written communication skills Good typing skill and attention to detail. Good time management skills Ability work independently Conduct research & prepare appropriate documents and upload to a system Send document to client for signature. Update agreements based on client feedback. Update agreements based on client feedback Verify the appropriate signatory executed the agreement and prepare any ancillary documents needed. Coaching and mentoring others to draw out their skills and expertise Strong leadership skills, with the ability to motivate and inspire team members Strict adherence to non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Adherence to client SLAs Identify potential areas that require additional controls Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

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3.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? Responsible for completing all allocated tasks within the stipulated timeframe. Maintain 100% quality and meet all desired deliverables Have a strong eye for detail and good understanding of the documentation process Standardized process documents (SOP’s) where necessary, based on the guidance from process leads & US business partners. Updating and maintaining process task sheet/documentation for his/her own tasks Research on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Ensure Quality Control standards that have been set are adhered to. US Retirement Services domain – Defined Contributions - Institutional Services Understanding of US 401K and 403B business Strong math and analytical skills Excellent verbal and written communication skills. Sharp sense of urgency when needed Shows good judgment and take initiative to accomplish tasks Maintains confidentiality Works independently Ability to make decisions and solve problems while working under pressure Time management & Attention to Detail MS Excel proficiency. Thorough team player Review and updates plan configuration fields. Good Attention to detail with research and timely resolution ability. Ability to work in centers of excellence model. Excellent written communication skills ASPPA Certified (Preferred) CRPS (Preferred) Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

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3.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 4+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services Expertise in Money In processes such as Asset transfer, enrollments, record keeping services, account maintenance, IRA contributions, file processing, etc. Address change verification: Verify participants’ addresses using tools provided by public records system and the United States Postal Service. Hands on with developing process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rules Experience in the US retirement industry mandatory Open to working in US shifts based on business requirements Good verbal & written communication skills Good typing skills and attention to detail. Good time management skills Ability work independently Processing monetary and non-monetary transactions for assigned clients ransactions. Ensuring accuracy on transactions processed Demonstrated knowledge of rollover in/transfer forms. Ability to perform enrollment requests. Knowledge of IGO/NIGO is a must. Strict adherence to non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Support creation of procedure documents - SOP’s Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

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3.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence. Respond to client service needs and own end to end identified tasks through a centralized service model. Provides operational and administrative support including but not limited to online remittance support, file exchange, involuntary distributions, lost earnings calculations, plan document and plan design support, plan remediations, Builds institutional knowledge and relationships while enhancing functional understanding of TIAA services and products. Submits and tracks service request work items appropriately in partnership with business partners. US Retirement services: - 401k, 403B, Defined contribution, Client Service Management, Plan Management Services, Plan document, Plan Implementation etc Review specific client requirements and artifacts for completeness and accuracy and notify Implementation Team Review and updates configuration fields. Review Air Traffic Control report for Plan Merger and Bulk Cross Contract Transfer project Review artifacts and timeline, ask clarifying questions, answer any questions regarding Client Requirement to Implementation Team. Performs research, analyzes data and follows up with other functional departments to answer ad-hoc client queries on Fund Transfer and Investment Line up check Ensures that all individual trades and accounts have been reviewed and verified before performing Fund Transfer and RRMD/MDO payout Prepares and delivers Impacted participant list to Implementation team before performing RRMD/MDO payouts during Plan Merger and Bulk Cross Contract Transfer Deletion of recurring RRMD payment after payout RRMD Re-establishment for future payment after participant fund transfer to New Plan Review client requirement and impacted participant list with implementation team for projects before execution or Fund Transfer Understanding of Required Minimum Distribution calculation and OMNI system Review updated and policy change regarding RMD payout Systematic Withdrawal Payment and US Taxation updatation in system Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

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3.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? Experience in retirement plan administration or third party administration (TPA) Familiarity with transaction types as rollovers. loan repayment and plan to plan transfers Knowledge of ERISA regulations and retirement plan compliance standards Experience working with IT or technical teams to coordinate data processing or system updates Excellent communication and collaboration skills Strong analytical and problem solving skills with high attention to detail Investigate and resolve discrepancies in financial transactions, including contributions, distributions, transfers and account adjustments. Process corrections and adjustments within the Omni recordkeeping platform, ensuring compliance with internal controls and regulatory standards. Prepare and provide detailed transaction files and specifications to the IT Production support team for bulk processing. Review and validate the accuracy of the bulk transaction results post processing, identifying and escalating any anomalies Collaborate with internal teams including Finance, Client services and IT to resolve transaction issues and improve data accuracy Monitor exception reports and transaction logs to proactively identify and address anomalies Maintain thorough documentation of all correction activities for audit and compliance purpose Support Month End, year end reconciliation and reporting processes Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

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3.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? Experience in retirement plan administration or third party administration (TPA) Familiarity with transaction types as rollovers. loan repayment and plan to plan transfers Knowledge of ERISA regulations and retirement plan compliance standards Experience working with IT or technical teams to coordinate data processing or system updates Excellent communication and collaboration skills Strong analytical and problem solving skills with high attention to detail Investigate and resolve discrepancies in financial transactions, including contributions, distributions, transfers and account adjustments. Process corrections and adjustments within the Omni recordkeeping platform, ensuring compliance with internal controls and regulatory standards. Prepare and provide detailed transaction files and specifications to the IT Production support team for bulk processing. Review and validate the accuracy of the bulk transaction results post processing, identifying and escalating any anomalies Collaborate with internal teams including Finance, Client services and IT to resolve transaction issues and improve data accuracy Monitor exception reports and transaction logs to proactively identify and address anomalies Maintain thorough documentation of all correction activities for audit and compliance purpose Support Month End, year end reconciliation and reporting processes Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

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3.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 4+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services Expertise in Money In processes such as Asset transfer, enrollments, record keeping services, account maintenance, IRA contributions, file processing, etc. Address change verification: Verify participants’ addresses using tools provided by public records system and the United States Postal Service. Hands on with developing process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rules Experience in the US retirement industry mandatory Open to working in US shifts based on business requirements Good verbal & written communication skills Good typing skills and attention to detail. Good time management skills Ability work independently Processing monetary and non-monetary transactions for assigned clients ransactions. Ensuring accuracy on transactions processed Demonstrated knowledge of rollover in/transfer forms. Ability to perform enrollment requests. Knowledge of IGO/NIGO is a must. Strict adherence to non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Support creation of procedure documents - SOP’s Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Posted 2 days ago

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3.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? Experience in retirement plan administration or third party administration (TPA) Familiarity with transaction types as rollovers. loan repayment and plan to plan transfers Knowledge of ERISA regulations and retirement plan compliance standards Experience working with IT or technical teams to coordinate data processing or system updates Excellent communication and collaboration skills Strong analytical and problem solving skills with high attention to detail Investigate and resolve discrepancies in financial transactions, including contributions, distributions, transfers and account adjustments. Process corrections and adjustments within the Omni recordkeeping platform, ensuring compliance with internal controls and regulatory standards. Prepare and provide detailed transaction files and specifications to the IT Production support team for bulk processing. Review and validate the accuracy of the bulk transaction results post processing, identifying and escalating any anomalies Collaborate with internal teams including Finance, Client services and IT to resolve transaction issues and improve data accuracy Monitor exception reports and transaction logs to proactively identify and address anomalies Maintain thorough documentation of all correction activities for audit and compliance purpose Support Month End, year end reconciliation and reporting processes Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Posted 2 days ago

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3.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 4+ years of mandatory experience in US Retirement Services domain – Defined Contributions. Hands on with processing: o perform research for bulk request exception processing o Validate if client communication is required and draft communication. o Send communication to legal and compliance. o Review and approve communication. o Communication to be routed to rapid response team for distribution. Experience in the US retirement industry mandatory Open to working in core Night shifts based on business requirements Good verbal & written communication skills Good typing skill and attention to detail. Good time management skills Ability work independently Perform review of reported issue Demonstrated ability to perform complex research Ensures all items are processed and\or resolved on time. Supports business in ensuring positive audit results Demonstrated ability to CLEARLY, CONCISELY and EFFECTIVELY communicate with external stakeholders about complex issues/problems and work proactively to resolve them Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Perform research on all processing irregularities and drive issues to resolution Strict adherence to non-disclosure of client information by preserving client confidentiality. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Excellent organizational skills with ability to identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Posted 2 days ago

Apply

3.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 4+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services Expertise in Money In processes such as Asset transfer, enrollments, record keeping services, account maintenance, IRA contributions, file processing, etc. Address change verification: Verify participants’ addresses using tools provided by public records system and the United States Postal Service. Hands on with developing process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rules Experience in the US retirement industry mandatory Open to working in US shifts based on business requirements Good verbal & written communication skills Good typing skills and attention to detail. Good time management skills Ability work independently Processing monetary and non-monetary transactions for assigned clients ransactions. Ensuring accuracy on transactions processed Demonstrated knowledge of rollover in/transfer forms. Ability to perform enrollment requests. Knowledge of IGO/NIGO is a must. Strict adherence to non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Support creation of procedure documents - SOP’s Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Posted 2 days ago

Apply

3.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? Experience in retirement plan administration or third party administration (TPA) Familiarity with transaction types as rollovers. loan repayment and plan to plan transfers Knowledge of ERISA regulations and retirement plan compliance standards Experience working with IT or technical teams to coordinate data processing or system updates Excellent communication and collaboration skills Strong analytical and problem solving skills with high attention to detail Investigate and resolve discrepancies in financial transactions, including contributions, distributions, transfers and account adjustments. Process corrections and adjustments within the Omni recordkeeping platform, ensuring compliance with internal controls and regulatory standards. Prepare and provide detailed transaction files and specifications to the IT Production support team for bulk processing. Review and validate the accuracy of the bulk transaction results post processing, identifying and escalating any anomalies Collaborate with internal teams including Finance, Client services and IT to resolve transaction issues and improve data accuracy Monitor exception reports and transaction logs to proactively identify and address anomalies Maintain thorough documentation of all correction activities for audit and compliance purpose Support Month End, year end reconciliation and reporting processes Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Posted 2 days ago

Apply

3.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? Experience in retirement plan administration or third party administration (TPA) Familiarity with transaction types as rollovers. loan repayment and plan to plan transfers Knowledge of ERISA regulations and retirement plan compliance standards Experience working with IT or technical teams to coordinate data processing or system updates Excellent communication and collaboration skills Strong analytical and problem solving skills with high attention to detail Investigate and resolve discrepancies in financial transactions, including contributions, distributions, transfers and account adjustments. Process corrections and adjustments within the Omni recordkeeping platform, ensuring compliance with internal controls and regulatory standards. Prepare and provide detailed transaction files and specifications to the IT Production support team for bulk processing. Review and validate the accuracy of the bulk transaction results post processing, identifying and escalating any anomalies Collaborate with internal teams including Finance, Client services and IT to resolve transaction issues and improve data accuracy Monitor exception reports and transaction logs to proactively identify and address anomalies Maintain thorough documentation of all correction activities for audit and compliance purpose Support Month End, year end reconciliation and reporting processes Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Posted 2 days ago

Apply

3.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 4+ years of experience in US Retirement Services domain – Defined Contributions - Institutional Services 2+ years of mandatory experience as a Client Agreement Consultant specialist with core competence in preparing and amending; o Updation of the Customer client agreement documents based on changes in the plans’ products, services, pricing, and contractual terms for their recordkeeping services Submit request for update to recordkeeping agreement Review the request and determine the proper documentation that is needed for the implementation ASPPA Certified (Preferred) Creating and updating procedure documents while ensure that the standards are followed Experience in the US retirement industry Experience in Leading & Managing teams Open to working in core Night shifts based on business requirements Good verbal & written communication skills Good typing skill and attention to detail. Good time management skills Ability work independently Conduct research & prepare appropriate documents and upload to a system Send document to client for signature. Update agreements based on client feedback. Update agreements based on client feedback Verify the appropriate signatory executed the agreement and prepare any ancillary documents needed. Coaching and mentoring others to draw out their skills and expertise Strong leadership skills, with the ability to motivate and inspire team members Strict adherence to non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Adherence to client SLAs Identify potential areas that require additional controls Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Posted 2 days ago

Apply

3.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? Experience in retirement plan administration or third party administration (TPA) Familiarity with transaction types as rollovers. loan repayment and plan to plan transfers Knowledge of ERISA regulations and retirement plan compliance standards Experience working with IT or technical teams to coordinate data processing or system updates Excellent communication and collaboration skills Strong analytical and problem solving skills with high attention to detail Investigate and resolve discrepancies in financial transactions, including contributions, distributions, transfers and account adjustments. Process corrections and adjustments within the Omni recordkeeping platform, ensuring compliance with internal controls and regulatory standards. Prepare and provide detailed transaction files and specifications to the IT Production support team for bulk processing. Review and validate the accuracy of the bulk transaction results post processing, identifying and escalating any anomalies Collaborate with internal teams including Finance, Client services and IT to resolve transaction issues and improve data accuracy Monitor exception reports and transaction logs to proactively identify and address anomalies Maintain thorough documentation of all correction activities for audit and compliance purpose Support Month End, year end reconciliation and reporting processes Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Posted 2 days ago

Apply

3.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? Experience in retirement plan administration or third party administration (TPA) Familiarity with transaction types as rollovers. loan repayment and plan to plan transfers Knowledge of ERISA regulations and retirement plan compliance standards Experience working with IT or technical teams to coordinate data processing or system updates Excellent communication and collaboration skills Strong analytical and problem solving skills with high attention to detail Investigate and resolve discrepancies in financial transactions, including contributions, distributions, transfers and account adjustments. Process corrections and adjustments within the Omni recordkeeping platform, ensuring compliance with internal controls and regulatory standards. Prepare and provide detailed transaction files and specifications to the IT Production support team for bulk processing. Review and validate the accuracy of the bulk transaction results post processing, identifying and escalating any anomalies Collaborate with internal teams including Finance, Client services and IT to resolve transaction issues and improve data accuracy Monitor exception reports and transaction logs to proactively identify and address anomalies Maintain thorough documentation of all correction activities for audit and compliance purpose Support Month End, year end reconciliation and reporting processes Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Posted 2 days ago

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3.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? Responsible for completing all allocated tasks within the stipulated timeframe. Maintain 100% quality and meet all desired deliverables Have a strong eye for detail and good understanding of the documentation process Standardized process documents (SOP’s) where necessary, based on the guidance from process leads & US business partners. Updating and maintaining process task sheet/documentation for his/her own tasks Research on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Ensure Quality Control standards that have been set are adhered to. US Retirement Services domain – Defined Contributions - Institutional Services Understanding of US 401K and 403B business Strong math and analytical skills Excellent verbal and written communication skills. Sharp sense of urgency when needed Shows good judgment and take initiative to accomplish tasks Maintains confidentiality Works independently Ability to make decisions and solve problems while working under pressure Time management & Attention to Detail MS Excel proficiency. Thorough team player Review and updates plan configuration fields. Good Attention to detail with research and timely resolution ability. Ability to work in centers of excellence model. Excellent written communication skills ASPPA Certified (Preferred) CRPS (Preferred) Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Posted 2 days ago

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3.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence. Respond to client service needs and own end to end identified tasks through a centralized service model. Provides operational and administrative support including but not limited to online remittance support, file exchange, involuntary distributions, lost earnings calculations, plan document and plan design support, plan remediations, Builds institutional knowledge and relationships while enhancing functional understanding of TIAA services and products. Submits and tracks service request work items appropriately in partnership with business partners. US Retirement services: - 401k, 403B, Defined contribution, Client Service Management, Plan Management Services, Plan document, Plan Implementation etc Review specific client requirements and artifacts for completeness and accuracy and notify Implementation Team Review and updates configuration fields. Review Air Traffic Control report for Plan Merger and Bulk Cross Contract Transfer project Review artifacts and timeline, ask clarifying questions, answer any questions regarding Client Requirement to Implementation Team. Performs research, analyzes data and follows up with other functional departments to answer ad-hoc client queries on Fund Transfer and Investment Line up check Ensures that all individual trades and accounts have been reviewed and verified before performing Fund Transfer and RRMD/MDO payout Prepares and delivers Impacted participant list to Implementation team before performing RRMD/MDO payouts during Plan Merger and Bulk Cross Contract Transfer Deletion of recurring RRMD payment after payout RRMD Re-establishment for future payment after participant fund transfer to New Plan Review client requirement and impacted participant list with implementation team for projects before execution or Fund Transfer Understanding of Required Minimum Distribution calculation and OMNI system Review updated and policy change regarding RMD payout Systematic Withdrawal Payment and US Taxation updatation in system Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Posted 2 days ago

Apply
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