17084 Typing Jobs - Page 16

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? 5+ years of experience in US Retirement Services domain – Defined Contributions - Institutional Services 3+ years of mandatory experience in Plan Document Unit with proven ability on the below: o Receive request for document update and submit to Supplier. o Perform in good order/not in good order review and communicate gaps in inputs back to client or relationship team (if any). o Perform due diligence on request and resolve contractual variances (if any). o Draft new / updated plan document (for clients on Customer’s plan document). If external, document provisions in system (e.g., Plan Document Review). o Perform quality control review of plan document against incoming requirement. Excellent communication skills, ability to lead multi-party meetings in the stipulated timelines ASPPA Certified (Preferred) Obtain sign off from client on updated document. Submit request to implementation/setup team to align Customer systems to update provisions (if needed). Submit any identified variances to relationship team (contractual or operational) or plan management services system for resolution. Validate cleared contractual variances and system updates and return for completion as needed or close out task if complete. Complete quality control review. Coaching and mentoring others to draw out their skills and expertise Strong leadership skills, with the ability to motivate and inspire team members Strict adherence to non-disclosure of client information by preserving client confidentiality. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Adherence to client SLAs Identify potential areas that require additional controls Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts, Any Graduation

Description A Transportation Representative at ROW IB facilitates flow of information between different stakeholders (Warehouses/Category teams/Carriers) and resolves any potential issues that impact customer experience and business continuity. Transportation Representative at ROW IB works across Inbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, to plan the freight for delivery in warehouses as per given appointment time. Transportation Representative on Inbound addresses any potential issues occurring during the lifecycle of forecasting to actual delivery of the appointment. Key job responsibilities A Transportation Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and verbal form. A day in the life Summary Of Responsibilities Effectively communicate in a clear and professional manner at all times. Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners. Effectively manage sensitive cases by reporting up the escalation matrix. Demonstrate excellent time-management skills. Maintains or exceeds targeted performance metrics. Actively seek solutions through logical reasoning and identify trends to suggest process improvements. About The Team Rest of World Inbound (ROW IB) team is a vertical of ROW APEX, India Operations. Our team objective is to provide the hassle free and smooth inbounding experience to all sellers and vendors across amazon fulfillment centres. The team is responsible to plan the freight delivery across fulfillment centres and perform rescue operations, and contingency management. Basic Qualifications Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications Preferred Qualifications Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad Job ID: A3056860

Description The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements Basic Qualifications Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications Preferred Qualifications Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Telangana Job ID: A3056849

Description The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements Basic Qualifications Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications Preferred Qualifications Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Telangana Job ID: A3056849

Job Description Are you ready to be at the forefront of digital payment innovation? Join our Payments Operations team and make a meaningful impact by ensuring seamless financial transactions. This is your opportunity to grow your career in a fast-paced environment, where your contributions will be valued and your skills will be honed. As a Payment Lifecycle Specialist IV within Payments Operations, you will play a crucial role in the smooth transfer of funds between various parties. Working under regular supervision, you will help maintain our reputation for excellent service and secure financial transactions. Your responsibilities will include payment processing across various products, such as the transfer of funds between financial institutions, cardholders, merchants, corporate and retail clients, and the reconciliation of purchase and sales options, futures, or securities. This may involve sanctions screening, payment investigations, funds control, exception processing, resolving reconciliation breaks, and invoicing or cash management activities. Job Responsibilities Execute high-volume payment processing tasks, including validating global currency fund transfers to ensure accurate and timely transactions, following established procedures. Process payments for cash, trade, merchant, or commercial card transactions as well as customer accounts and verification, performing basic research, reviewing sanctions, fraud, fund controls, and client investigation. Identify, resolve, or escalate either procedural issues or operational errors that may arise during payments processing including upholding compliance and risk standards. Collaborate with cross-functional and cross-locational teams and clients, maintaining productive relationships to drive mutually beneficial outcomes in line with team objectives. Detect and escalate potential fraudulent threats and help prevent financial and reputational damage to the institution. Contribute to process optimization initiatives including projects to identify inefficiencies, improve quality, and enhance the customer experience. Coach, train, or mentor team members to deliver to our high service standards for productivity, quality, and customer experience. Interface with other operations departments to research and resolve inquiries, including escalated matters. Learn and apply skills in innovation, market product knowledge, and artificial intelligence to identify opportunities to improve or optimize payment lifecycle processes. Required Qualifications, Capabilities, And Skills Intermediate knowledge of global payment processing operations or similar operations, including understanding of standard operating procedures and customer-specific instructions. Skilled in effective execution and task management, with strong time management abilities to ensure timely and accurate completion of work. Proven ability in decision making and problem solving, utilizing critical and analytical thinking to ensure accuracy and effective solutions in moderately complex situations. Proficiency in data analysis techniques, with the ability to interpret and communicate data effectively to inform decision-making processes. Demonstrated communication skills and emotional intelligence, including a growth mindset and personal resiliency, to collaborate productively with management, teams, and other stakeholders in diverse and dynamic environments. Ability to collaborate with stakeholders and cross-functional teams to solve problems, influence outcomes, and drive continuous improvement initiatives in payment processing. Intermediate computer, software, and technical skills, including alpha/numeric data entry and typing skills. Foundational understanding of cybersecurity controls and anti-fraud strategies to assist in identifying and addressing potential threats to protect information and systems. Preferred Qualifications, Capabilities, And Skills Knowledge of ISO or Swift message processing or management. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Job Description Are you ready to be at the forefront of digital payment innovation? Join our Payments Operations team and make a meaningful impact by ensuring seamless financial transactions. This is your opportunity to grow your career in a fast-paced environment, where your contributions will be valued and your skills will be honed. As a Payment Lifecycle Specialist III within Payments Operations, you will play a crucial role in the smooth transfer of funds between various parties. Working under regular supervision, you will help maintain our reputation for excellent service and secure financial transactions. Your responsibilities will include payment processing across various products, such as the transfer of funds between financial institutions, cardholders, merchants, corporate and retail clients, and the reconciliation of purchase and sales options, futures, or securities. This may involve sanctions screening, payment investigations, funds control, exception processing, resolving reconciliation breaks, and invoicing or cash management activities. Job Responsibilities Execute high-volume payment processing tasks, including validating global currency fund transfers to ensure accurate and timely transactions, following established procedures. Process payments for cash, trade, merchant, or commercial card transactions as well as customer accounts and verification, performing basic research, reviewing sanctions, fraud, fund controls, and client investigation. Identify, resolve, or escalate procedural issues, operational errors, or potential fraudulent threats that may arise during payments processing and help prevent financial and reputational damage to the institution. Collaborate with cross-functional and cross-locational teams and clients, maintaining productive relationships to drive mutually beneficial outcomes in line with team objectives. Utilize automation technologies to streamline payment operations, enhancing efficiency and accuracy, and contribute to process optimization efforts by identifying inefficiencies in current processes and proposing solutions. Contribute to the development and implementation of anti-fraud strategies to detect and prevent fraudulent transactions. Informally coach new or less experienced teammates or check routine, non-complex tasks as needed. Review, research and pass manual entries to resolve Funds transfer inquiries. Interact with Clients or Client Service team as and when required to provide or receive update on wire transfer inquiries. Process Manual instructions received on fund / wire transfers for global currencies. Required Qualifications, Capabilities, And Skills Basic or intermediate knowledge of global payment processing operations or similar operations, including understanding of standard operating procedures and customer-specific instructions. Skilled in effective execution and task management, with strong time management abilities to ensure timely and accurate completion of work while adhering to established policies and procedures. Proven ability in decision making and problem solving, utilizing critical and analytical thinking to ensure accuracy and effective solutions in moderately complex situations. Demonstrated communication skills and emotional intelligence, including a growth mindset and personal resiliency, to collaborate productively with management, teams, and other stakeholders in diverse and dynamic environments. Ability to collaborate with stakeholders and cross-functional teams to solve problems, influence outcomes, and drive continuous improvement initiatives in payment processing. Basic or intermediate computer, software, and technical skills, including alpha/numeric data entry and typing skills. Basic understanding of cybersecurity controls and anti-fraud strategies to assist in identifying and addressing potential threats to protect information and systems. Experience and a working knowledge of various aspects of International Payment Processing Operations. Preferred Qualifications, Capabilities, And Skills Knowledge of ISO or Swift message processing or management. Demonstrated ability to apply automation technologies to streamline operational processes. Experience in identifying and addressing cybersecurity threats and applying anti-fraud strategies, with a focus on protecting information and systems. Knowledge of MS Access, Excel, PowerPoint, and Word. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Company Description Shiva Electronics is an electrical/electronic manufacturing company based out of 2438 18th St NW, Washington, United States. We specialize in producing high-quality electronic components and systems. Our commitment to innovation and customer satisfaction sets us apart in the industry. At Shiva Electronics, we strive to create advanced solutions for a broad range of applications. Role Description This is a full-time on-site role for a Computer Operator, located in Malerkotla. The Computer Operator will be responsible for managing and overseeing computer systems and back-office operations. Day-to-day tasks include monitoring computer operations, ensuring systems run smoothly, maintaining hardware and software, performing data entry, typing documents, and troubleshooting issues as they arise. Qualifications Proficiency in Computer Operations and Computer Literacy Skills in Communication and Back Office Operations Typing skills with speed and accuracy Excellent problem-solving abilities Ability to work independently and as part of a team Prior experience in a similar role is advantageous Bachelor's degree or equivalent in a related field

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Work closely with engineering and product management to plan, create, and maintain user-focused technical documentation for multiple product features or applications, in alignment with an established content strategy Provide input to help shape future content strategy for the product or business unit you help to support Contribute to the continued evolution of ServiceNow’s content development processes, DITA-based information model, and writing style and standards Develop a strong understanding of the ServiceNow product ecosystem and expert knowledge of the specific product area and user base you support Qualifications Basic Qualifications: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Understanding of content development life cycles and processes 4+ years work experience in technical communication Samples of your prior technical writing work or other writing that demonstrates your ability to communicate complex ideas and technical information clearly Experience authoring in the Darwin Information Typing Architecture (DITA) or another XML-based structured authoring architecture Experience independently planning, creating, and delivering documentation in a fast-paced, globally distributed software development environment Ability and eagerness to demonstrate leadership by mentoring other writers, adapting quickly to changing priorities, and helping diverse cross-functional teams collaborate effectively to deliver exceptional results Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Company Description Stenographer, Gee Limited is an electrical/electronic manufacturing company based in Mumbai, Maharashtra, India. Known for its quality and reliability, the company operates from Room No. 47, Ground Floor, Tilak Road, Sindhu Baug “B” Ghatkopar – East. Stenographer, Gee Limited is dedicated to delivering innovative solutions in the electrical and electronic manufacturing sector. Role Description This is a full-time on-site role for a Stenographer, located in Tinwari. The Stenographer will be responsible for transcribing spoken words into written form, typing documents and correspondence, utilizing stenography techniques, and performing general clerical duties. Accurate record-keeping and timely submission of transcriptions will be key day-to-day tasks. Qualifications Proficiency in Transcription and Typing skills Experience in Stenography and related techniques Strong Clerical Skills Excellent Writing abilities Strong attention to detail and accuracy Ability to work efficiently in an on-site environment Prior experience in an administrative or clerical role is beneficial High school diploma or equivalent; additional certification in stenography is a plus

Job Title: Customer Chat Support Executive Location: [Gurugram Sec -39] Salary: Max:- ₹35,000 CTC per 📌Candidate who have Customer support experienced in Swiggy , Zomato etc...kindly Apply for this position..... Key Responsibilities: Handle Customer Queries: Respond to customer queries regarding orders, refunds, and deliveries via chat. Provide accurate updates about order status, delivery time, and restaurant availability. Resolve Issues in Real-Time: Coordinate with delivery partners and restaurants to address order delays, wrong/missing items, or other concerns. Process refunds, replacements, or compensations as per company policy. Ensure Service Quality: Communicate politely, professionally, and empathetically at all times. Manage high chat volumes while maintaining fast response times. System Operations: Use internal tools to track, manage, and update order details. Document all customer interactions and resolutions accurately. Meet Performance Targets: Handle 120–150 customer chats per day. Maintain typing speed of 50–70 WPM with high accuracy. Achieve customer satisfaction score (CSAT) targets. Requirements: Proficient verbal and written communication skills in English. Strong typing skills (50–70 WPM) with high accuracy. Ability to multitask and manage high chat volumes. Previous experience in chat support or customer service preferred. Problem-solving mindset and a positive attitude. Work Schedule: 6 working days a week (Rotational off; no fixed off on Sunday and Monday). Shift Timings: Morning Shift: 7:00 AM – 5:00 PM Evening Shift: 3:00 PM – 11:30 PM Rotational shifts as per business requirements. Benefits: Competitive salary up to ₹35,000 CTC. Growth opportunities in a fast-paced environment. Supportive team and training provided.

Company = PATTERNS Job Location = Chhani Jakat Naka , Vadodara, Gujarat Job Title = Operations Executive Department = Operations Reports to = TL-CSS Job type= Full-time- Permanent Shift Type = Night Shift Shift Time = 07:30 Pm to 05:30 Am (IST) Shift time might change based on Business, Clients, or HOD needs. Work Days = 5 days Week off = 2 rotational Hours of work = 10 Hours Break = 1 hour inclusive of work hours Individual Incentives = (Yes) Extra Hours = (Yes) Qualification = Graduation or Post Graduation (Preferred) Language = English Gender = Male & Female Both Can apply. Training = On the job Process related training Joining = Immediate Preferred Transportation = For transport between home and office, employees need to make their own arrangement at their own cost and responsibility. Job Description -------Operations Executive The role of the CSS will be to handle the International calls, emails, and chats of the customers; to be precise, they need to replicate the clients’ business like payroll handling, back-office work, selling masks, cosmetics content writing, etc. Responsibilities include resolving customer queries, recommending solutions, and guiding products & services to users through features and functionalities. To be successful in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with the help desk software. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures . RESPONSIBILITIES Ø Follow communication Procedures, Guidelines, and Policies. Ø Effectively manage many customer queries & technical issues by solving them in a complete, timely, and accurate way via Phone calls, Emails, Chats & Tickets. Ø Identify customer needs and helps customers use specific features to achieve satisfaction. Ø Provide accurate, valid, and complete information by using the right methods/tools. ØBuild sustainable relationships of trust through open and interactive communication. Ø Handle complaints, provide appropriate solutions and alternatives within the time limits. Ø Gather customer feedback and share with our Product, Sales, and Marketing teams through the client-side coordinator. Ø Assist in training junior customer service specialists if need be Ø Get cross-training and handle other projects/processes/updating products on websites simultaneously if required. Any other tasks the Immediate Supervisor may assign. Please refer if you know someone is looking/eligible/available for this job position as we have multiple openings for this position. SKILL SETS v Excellent verbal & written English skills with Knowledge of Correct Spelling, Grammar, and Punctuations. v Computer & Internet Savvy v Fast Typing (25 WPM to 60 WPM in English Qwerty Typing) with an eye for thoroughness and Accuracy (96%-100%) v Knowledge in customer complaint handling v Focused v Go-Getter v Fast Learner v Information collection and management skills WE OFFER: Training: Customer Service Specialists usually receive short-term on-the-job training that might last 1 to 2 weeks; it depends on person to person and the HOD’s decision to continue training that long. Generally, Customer Service training may focus on procedures for answering questions, information, and the usage of different Help Desk platforms and Customer relationship management platforms. Salary is also provided during the training period . Tools to Succeed: You will be given the resources and tools to succeed in a very competitive marketplace Work Environment: An environment that is high in energy with a relaxed culture. If you are focused, dedicated, and motivated to succeed, we will provide you with the ground - the ability to learn and grow, deliver winning experiences, autonomy, tools, and resources - needed for you to do so! BENEFITS ü Rewards & Recognition ü Corporate Discounts For Employees ü Earned Leaves ü Employee wellness program ü Mediclaim ü Individual Development Plans ü Team Outing IN-HOUSE FACILITIES ² Cafeteria - Choose from the menu -- Eat, Socialize, Relax, or Collaborate. ² Meal Facility- Tiffin @ a token amount of Rs 400 (PM) ² Indoor Game zone Job Type: Full-time Pay: From ₹21,500.00 per month Benefits: Health insurance Provident Fund Language: English (Required) Location: Chhani, Vadodara, Gujarat (Preferred) Work Location: In person

Job Title: CCTV Operator Location: South India Zone – Bengaluru, Chennai, Hyderabad, Kochi, Coimbatore, Visakhapatnam, Mysuru, Mangalore, Madurai, Vijayawada, etc. (Deployment based on client/site requirement) Department: Security Operations / Technical Surveillance Reports To: Control Room In-charge / Security Supervisor / Assignment Manager Company: G4S Secure Solutions (India) Pvt. Ltd. Position Summary The CCTV Operator is responsible for operating and monitoring surveillance systems to safeguard people, property, and infrastructure at client locations across South India. This role involves real-time monitoring, incident detection, reporting, and supporting emergency response through CCTV systems, access control integration, and event logging. Key Responsibilities CCTV Surveillance Monitoring: Monitor multiple live camera feeds in real-time from control rooms across various zones. Ensure continuous surveillance of critical and sensitive zones such as entry/exit points, lobbies, warehouses, data centers, etc. Immediately alert on-site security supervisors in case of suspicious activity, safety violations, or emergencies. Incident Management: Respond swiftly to unusual or abnormal activity, including intrusion, fire alarms, loitering, or unauthorized access. Maintain video evidence and submit incident clips to relevant teams following chain-of-custody protocols. Assist site teams during live incidents by guiding them using visual monitoring. Access Control Support: Monitor and verify access control events if CCTV is integrated with turnstiles, boom barriers, or biometric systems. Cross-check identity and authorization of personnel or vehicles as per client SOPs. Flag tailgating, force entries, or violation of visitor movement policy. Video Archiving & Retrieval: Ensure timely recording and safe storage of CCTV footage as per the site’s retention policy. Retrieve historical footage upon request from the client or internal G4S supervisors. Maintain accurate logbooks of footage access and storage transfers. Equipment Maintenance Support: Conduct regular checks on all CCTV equipment including cameras, DVR/NVRs, monitors, switches, and power backups. Coordinate with the technical support team or client vendor for maintenance, servicing, or repairs. Report any malfunctioning cameras or broken connections immediately. Reporting & Documentation: Maintain daily control room logs, shift handover notes, and incident records. Submit daily/weekly security reports including observations, alerts raised, and footage reviewed. Follow confidentiality protocols and restrict sharing of sensitive visual data. Eligibility Criteria Education: Minimum 12th Pass. Diploma in Electronics, IT, or Computer Applications preferred. Experience: 1–3 years of experience in CCTV operation/control room roles Experience in malls, tech parks, industrial plants, hospitals, or logistics hubs preferred Age: 21–45 years Language Proficiency: Working knowledge of English + regional language (Kannada, Tamil, Telugu, Malayalam) is mandatory based on location. Typing & Computer Skills: Basic computer operation skills required (MS Word, Excel, CCTV software usage) Key Skills & Competencies Alertness and high situational awareness Familiarity with analog/IP cameras, DVRs/NVRs, VMS platforms Calmness under pressure and strong incident judgment Team coordination and communication Ethical conduct, confidentiality, and integrity Ability to work in 12-hour rotational shifts (day/night) Work Conditions 8–12 hour shifts, rotating day/night schedules Indoor, air-conditioned control room environment Uniform and ID card will be issued as per client or site requirements May be required to work on holidays/weekends depending on duty roster Salary & Benefits Salary in line with Minimum Wages (Skilled category) for the state – Karnataka, Tamil Nadu, Telangana, Andhra Pradesh, Kerala ESI, PF, Bonus, Gratuity, and Leave benefits as per statutory compliance Accommodation and food may be provided for remote locations or 24x7 duty sites Night duty allowance applicable where relevant Growth Opportunities Within G4S CCTV Operator → Control Room In-Charge → Site Security Supervisor → Technical Security Supervisor → Operations Executive Contact Details Mr. Santhosha Arasu (Bengaluru) - 900555656 Mr. Nirmal Kumar (Bengaluru) - 8050891926 Mr. Arvind Kumar (Hyderabad) - 8121011852 Mr. Arup Mahanaty (Hyderabad) - 9100097703 Mr. Paneer Selvam (Chennai) - 9962012328 Mr. Siva Kumar S (Chennai) - 9962980270

Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland Unlocking digital performance. Delivering measurable results. Job Description Consultant is responsible for delivering outstanding customer experience via calls, email, chat or social media to users by using the right principles to resolve any issue, inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly goals of Customer Satisfaction & Productivity. You would be responsible for - Resolving requests/inquiries made by customers via email, chat or Social Achieving contact center statistics and SLAs (contractual metrics) Adhering to non-disclosure agreement & data security policies Completing upskilling & e-courses mandated by each program Attending coaching sessions & ensure feedback is implemented 100% schedule adherence, no absenteeism & positively contribute to reduce program shrinkage Qualifications Eligibility Criteria : Any full time HSC/UG/PG Graduate (Arts/Science/Commerce/Engineering/Pharma/MBA/MCA) - 2025 Passout can apply Other Additional Skills required: Excellent verbal and written English language skills. Good analytical and typing skills. Flexibility to work shifts including nights. Candidates must reside within a radius of 25 Km of our office Additional Information Work Location: Cochin. Timings: 8 Hours plus 1 Hour break, 5 or 6 days per week. Perks: Cab facilities available (within 25 Kms of office location). Disclaimer:- Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to “TAHelpdesk@Sutherlandglobal.com”

Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes, and enduring relationships. Sutherland Unlocking digital performance. Delivering measurable results. Job Description The consultant is responsible for delivering an outstanding customer experience via email, chat, or social media by applying the appropriate principles to resolve any issues, inquiries, or concerns. They must ensure that all customer questions are answered in a timely manner and consistently meet monthly goals for Customer Satisfaction and Productivity. You would be responsible for: Resolving customer requests and inquiries via email, chat, or social media Achieving contact center performance metrics and service level agreements (SLAs) Adhering to non-disclosure agreements and data security policies Completing all required upskilling and e-learning courses for each program Attending coaching sessions and implementing feedback received Maintaining 100% schedule adherence, avoiding absenteeism, and contributing positively to reduce program shrinkage Qualifications Eligibility Criteria: Any full-time HSC, UG, or PG graduate (Arts, Science, Commerce, Engineering, Pharmacy, MBA, or MCA) — 2025 pass-outs can apply. Additional Skills Required: Excellent verbal and written English communication skills Good analytical and typing skills Flexibility to work in shifts, including night shifts Candidates must reside within a 25 km radius of our office Additional Information Working Location: Bhopal Timings: 8 hours per day plus a 1-hour break; 5 or 6 days per week Perks: Cab facilities available (within 25 km of the office location) Disclaimer: Sutherland never requests payment or favors in exchange for job opportunities. Please report any suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Company Description Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 37 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms. We believe that the best relationships come from trust and value. We call it One Sutherland. Job Description Consultant is responsible for delivering outstanding customer experience via email, chat or social media to users by using the right principles to resolve any issue, inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly goals of Customer Satisfaction & Productivity. You would be responsible for - Resolving requests/inquiries made by customers via email, chat or Social Achieving contact center statistics and SLAs (contractual metrics) Adhering to non-disclosure agreement & data security policies Completing upskilling & e-courses mandated by each program Attending coaching sessions & ensure feedback is implemented 100% schedule adherence, no absenteeism & positively contribute to reduce program shrinkage Qualifications Eligibility Criteria : Any full time HSC/UG/PG Graduate (Arts/Science/Commerce/Engineering/Pharma/MBA/MCA) - 2025 Passout can apply Other Additional Skills required: Excellent verbal and written English language skills. Good analytical and typing skills. Flexibility to work shifts including nights. Candidates must reside within a radius of 25 Km of our office Additional Information Working Location: Bhopal Timings: 8 hours per day plus a 1-hour break; 5 or 6 days per week Perks: Cab facilities available (within 25 km of the office location) Disclaimer: Sutherland never requests payment or favors in exchange for job opportunities. Please report any suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Company Overview Pinnacle Infotech values inclusive growth in an agile, diverse environment. With 30+ years of global experience, 3,400+ experts completed 15,000+ projects across 43+ countries for 5,000+ clients. Join us for rapid advancement, cutting-edge training, and impactful global projects. Embrace E.A.R.T.H. values, celebrate uniqueness, and drive swift career growth with Pinnaclites! Position Name: Data Entry Operator No. of Open Position: 5 Qualification: Graduate in any stream Years of Experience: 1-3 yrs Required Skills: Working experience in MS Office- Word, Excel, PowerPoint is mandatory Knowledge in Blue-beam, Adobe, MS Access will be preferred Excellent typing speed & accuracy is mandatory Working experience in any database application will be preferred Familiar with common data environments like Egnyte or Dropbox Basic idea in AutoCAD Roles & Responsibilities: Indexing & Renaming of all types of Data Entry jobs Handling the Client/stakeholders emails Server management to keep the data Preparation of invoices Upload/download the data from Egnyte/Dropbox Handling CADPMS Portal Communication Skill: Good communication skills in English We are looking for #Immediate Joiners Interested candidates, please share your resume at sunitas@pinnacleinfotech.com

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Title: Lead Customer Service Representative Reports To: Supervisor, Customer Service Career Track: Associate Band: Band 4 Thermo Fisher Scientific’s Mission is to enable our customers to make the world healthier, cleaner and safer. We are fulfilling this Mission every day by helping customers around the world respond to global pandemics, find cures for cancer, deliver better healthcare outcomes, protect the environment, make sure our food and water are safe, and develop other scientific breakthroughs that improve millions of lives around the world. As a member of the team, your work will have a real-world impact! How will you make an impact? As a Customer Service Group Leader (GL), you will be driving your success by proactively supporting our customer service colleagues and delivering exceptional customer experience. Successful colleagues in this role are confident decision makers, enjoy problem solving, have technical proficiency, exhibit and promote 4i Values, and have a passion for providing outstanding assistance to their customers via inbound and outbound phone calls, email, and live chat. What will you do? Key Responsibilities: Provide support to our Customer Service colleagues by leading coaching sessions, performing live monitoring and mentorship Embrace Practical Process Improvement (PPI) to create strategies for improvements Participate in continuous learning and career development Identify trends and areas of opportunity to create best practices Answer team members' questions, troubleshoot and support our team members in facilitating communication assistance Follow established performance metrics including but not limited to CEA standards, conformance, occupancy, and follow-up on all action Ensure team reports are pulled and reviewed daily Assist in working to increase productivity and efficiency where applicable How will you get there: Education High school graduate or equivalent, bachelor’s degree preferred, or a similar combination of education and experience Experience Demonstrate leadership qualities that embody “One Team, One Goal” 2+ years of experience in customer service role; customer call center experience a plus Knowledge, Skills, And Abilities Proficient in the basic use of PCs including Microsoft Office, Internet Explorer and strong typing skills as well as able to work in multiple systems concurrently using multiple monitors Dedication to colleague support by maintaining composure and positive demeanor during difficult conversations Support the organization to an evolving workforce with frequent changes Ability to prioritize work to remain on task and address escalations in real time Strong written and verbal communication skills with the ability to follow policies and procedures consistently and independently Strong understanding of metrics and overall business/cross-functional awareness Attention to detail, accuracy, and strong decision making and problem-solving skills Organizational skills, time management skills and ability to multitask

Greetings from Core2Code Healthcare.!!! Job Requirements Job Title: Medical Coder Trainee Location: Chennai Salary: 3,25,000 - 4,00,000.P.A Qualification: Bachelor's degree in Life Sciences (Biology, Microbiology, Biotechnology), Pharmacy, Nursing, or related field Experience: Freshers are welcome; no prior experience is required. Job Description: Join our team at AS Medical Coding Technologies in Chennai as a Medical Coder Train ee. As a Medical Coder, you will play a crucial role in converting healthcare information into numeric codes using ICD-10 CM and CPT code books. Responsibilities: Review and analyze medical records to extract relevant information. Convert medical data into numeric codes using ICD-10 CM and CPT code books. Ensure accuracy and compliance with coding guidelines. Collaborate with healthcare professionals to clarify documentation. Requirements: Bachelor's degree in Life Sciences, Pharmacy, Nursing, or related field. Strong attention to detail and analytical skills. Good communication skills and the ability to work in a team. Willingness to learn and adapt to industry coding standards. Benefits: Comprehensive training program for freshers. Competitive salary with regular performance reviews. Opportunities for career growth and advancement. Positive and collaborative work environment. Eligibility: All (UG/PG) Life Science& Paramedical Graduates Nursing GNM/DGNM Life science graduates Pharmacy Physician assistant Bio medical Engineers Bio chemistry Bio technology Bio informatics Micro biology Zoology and Advanced zoology Biology Botany Plant biotechnology Genetics Food and Nutrition Paramedical Physiotherapy REGARDS Lavanya HR 7200273695

Role Description Role Proficiency: A Voice Lead Able to take customer support calls effectively and efficiently resolve the issue handle escalated calls perform call quality monitoring and reporting and coach team towards meeting SLAs.rnA Data Lead Able to process complex transactions resolve queries from team and clarify complex scenarios while ensuring that quality of output and accuracy of information is maintained in alignment with SLAs. Outcomes With the right coaching and supervision a lead will be able to do the following: Service Level Agreement (SLAs) specified by the Client in terms of quality productivity and schedule should be managed to ensure 100% adherence for self as well as team. Voice: Monitor (live and remote) cases and give effective feedback to close transactions. Data: Perform QC and QA to ensure process and output quality giving feedback to associates to ensure smooth functioning Manage and maintain process updates and clarification trackers for effective reporting and tracking of transactions. Address any problems with the supervisor/QA to ensure maximum productivity and efficiency. Closely monitor day to day operations of self and team to ensure utilization and minimize errors. Review automation ideas from the team to increase and improve operational efficiency; use solutioning mindset to innovate new ideas for the same. Measures Of Outcomes 100% Adherence to quality standards process and SLA’s Number of issues fixed/tasks completed Number of non-compliance issues with respect to SOP Zero/No Client Escalations % of QC and QA scores RCA and Corrective Action Plans Daily/weekly performance reporting Number of high-quality RCA and QA output Mentors A band associates. Production Outputs Expected: Take calls (voice) or process complex transactions (data) Quality Perform quality control of transactions processed by associates SME Role Clarify questions on processes guidelines etc to associates as required Reporting Create reports on specific SLAs/performance measures/KPIs. Track records daily weekly and monthly to ensure efficient and error free reporting to clients. Management Set clear team goals and delegating tasks setting deadlines for internal teams. By means of RCA huddles training needs analysis and corrective action plans; ensure improvement of quality scores. Recognize high performance and reward accomplishments. Motivate team members on a continuous basis to maintain the morale and effectiveness of the team. Take steps to improve performance based on coaching Training Discover training needs and provide coaching to the teams. Attends one on one need-based domain/project/technical trainings as needed. On time completion of all mandatory training requirements of organization and customer. Provide on floor training and one on one mentorship for new joiners. Provide coaching training and guidance to new team members to engage and build productivity of team. Issue Resolution Listen to team members’ feedback and resolve any issues or conflicts. Work closely with team members to solve customer problems. Understand agent's problems and weaknesses and address Identifies analyses and solves the incidents/transactions. Perform resolution exercises and quality calibration with clients and ensure 100% participation. Adherence Aware of any clients process product and updates and ensure 100% compliance towards the same. Adhere to release management process. Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Escalation Escalate problems to appropriate individuals and support team based on established guidelines and procedures. Monitoring Monitors progress of requests for support and ensures users and other interested parties are kept informed. Manage Knowledge Consume project related documents share point libraries and client universities. Mentor Mentoring and providing guidance to peers and junior associates. Assist new team members in understanding the customer environment Communication Provide status update to the respective stakeholders and within the team Collaboration Collaborate with different towers of delivery for quick resolution (within SLA) document learnings for self-reference. Actively participate in team/organization-wide initiatives. Collaborate with other team members for timely resolution of errors. Skill Examples Customer Focus: Focus on providing a prompt and efficient service to customers goes out of the way to ensure that individual customer needs are met. Attention to detail to ensure team follows SOPs and does not make unintentional errors Team Work: Respect others and work well within the team. Communication: Speak clearly and write in a clear and concise manner. Uses appropriate style and language for communication (Data) Communication: Speaks in an accent neutral manner or with the accent required for the process with good vocabulary and grammar skills. Writes clearly (Voice) Typing Speed with 15WPM and 80% accuracy Analysis and Decision Making: Makes systematic and rational judgments based on information and relevant assumptions. Makes rule based and discretionary decisions Team coaching on errors: Provide feedback on QA errors perform root cause analysis and create corrective action plans. Excellent communication and leadership skills. Organizational and time management skills. Ability to follow SOP documents and escalate the s within the defined SLA. Willingness and ability to learn new skills domain knowledge etc. Team Leader/Sr. Domain Expert/Training Lead/QA Lead/MIS Lead/Process Excellence Lead Supervisors Domain Experts Six Sigma - Green Belt Knowledge Examples Familiar with Windows Operating Systems MS Office English comprehension – Reading writing and speaking Domain knowledge based on process (healthcare banking investment F&A retail customer support etc) Expertise in process knowledge and guidelines Expertise with work allocation and intake functions Expertise in MS Excel Expertise in quality control processes including pare to analysis and root cause analysis Excellent understanding of customer infrastructure ability to co-relate failures Experience level – 5 to 9 years Additional Comments Team leader Post trade As a Team Leader, you will manage complex corporate actions, collaborate with various departments, such as Investment, Compliance, Tax, and Accounting, and work closely with external stakeholders and counterparties. This role requires you to thrive in a fast-paced environment while adhering to tight deadlines and continuously learning new technologies to improve processes. Additionally, you will guide the development and performance of the Analysts on your team, ensuring a high level of operational efficiency. ________________________________________ Task and activities: Scrutinize and identify new event sources from multiple custodians and data vendors. Create and manage composite corporate action records within the system, aligning options across custodians. Review and approve corporate action records created by team members. Ensure corporate action event details are communicated to the investment team within agreed timelines. Manage authorized Fund Manager decisions for elective corporate actions. Reconcile holdings between custodians and internal systems, resolving discrepancies or escalating issues as needed. Prepare, authorize, and release instructions to custodians in a timely and accurate manner. Review and confirm instructions created by team members before sending them to custodians. Ensure successful transmission of instructions and confirmation of receipt for non-default instructions. Accurately book stock and cash entitlements for corporate actions. Monitor and manage compliance s during the lifecycle of corporate actions. Ensure all processes are checked and authorized in compliance with established procedures and controls. Maintain proper documentation for all corporate actions, ensuring timely event closure. Oversee and resolve queries received through corporate action mailboxes, ensuring team members take ownership and respond promptly. Proactively escalate potential issues before they become significant risks. Investigate and resolve stock and cash breaks related to corporate action bookings. Ensure all critical daily tasks are completed, signed off, and accurately reported. Assist the manager in performance appraisals and policy enforcement. Develop team members to meet both team and business objectives. Provide training on specialist product knowledge and contribute to department and company-wide initiatives. Ensure any identified issues are disclosed fully and in a timely manner, with full documentation on the same day. ________________________________________ Asset Classes Managed: Equities Bonds Unit Trusts CFDs Leveraged Loans Private Assets ________________________________________ Required and preferred skills: At least 7+ years of professional experience in corporate actions, including both mandatory and voluntary actions, within a Custodian or Asset Manager setting. This includes managing events such as dividends, stock splits, rights issues, mergers and acquisitions, spin-offs, tender offers, share buybacks, and liquidations. Strong technical proficiency in handling end-to-end corporate actions and understanding the associated risks and market implications. Ideally, a broader experience in Banking or Asset Management, with a comprehensive understanding of the asset lifecycle. Experience processing corporate actions and income, particularly on platforms like Aladdin, is preferred. Proven ability to independently execute processes, take ownership of outcomes, and challenge existing procedures to drive continuous improvement. Strong numerical and analytical skills, including the ability to conduct root cause analysis. Deep awareness of the risks inherent in corporate actions and a proactive approach to mitigating those risks. Excellent time management and prioritization skills, with the ability to manage multiple tasks under tight deadlines. Outstanding communication skills and the ability to build strong working relationships across departments and with external parties. Experience working with asset classes such as Equities, Bonds, Unit Trusts, and CFDs is essential; experience with Private Assets and Leveraged Loans is a plus. Relevant asset management qualifications, such as the Investment Operations Certificate (IOC), CFA Institute Investment Foundations, or similar certifications, are desirable. Strong leadership and team development skills, with the ability to coach and mentor team members. Proactive problem-solving skills, with a strong focus on operational risk management. Open to feedback and committed to personal and team development, constantly seeking opportunities for improvement. Ability to adapt to change and foster an innovative culture within the team. Skills Leadership Development,Trade Lifecycle,Trade Management

Looking for graduates in any stream except B. Tech. US healthcare experience is preferable. Good comprehension and analyzing skills. Good typing and data entry skills. Accuracy and speed should be 98% and 30 WPM. Sound knowledge on working on MS Excel, Word Ability to effectively communicate with client over emails Manages multiple tasks and demonstrates excellent time management skills Should be able to comprehend client’s requirements Open for night shifts. Flexible to work on weekends if required.

Role Description Role Proficiency: A Voice Associate should under very minimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should under very minimal guidance effectively and efficiently process the transactions assigned in a timely manner and ensure that quality of output and accuracy of information is maintained in alignment with SLAs Outcomes Acts under very minimal guidance to achieve the following: Service Level Agreement (SLAs) specified by the client in terms of quality productivity and schedule should be managed to ensure 100% adherence. Data: Analyze information enter and verify data following the SOP to ensure completion of the task. Voice: Customer calls responses and any updates or edits to workflow based on after call work should be performed as per directions. Be aware of any clients processor product updates and ensure 100% compliance towards the same. Proficient in the process and assist other team members who are new to the process to ensure quick readiness of the team. Able to handle and manage higher complexity tasks. Able to analyze processes and come up with ideas to automate them to increase operational efficiency. Measures Of Outcomes 100% Adherence to quality standards Adherence to turnaround time for response and resolution Completion of all mandatory training requirements 100% adherence to process and standards 100% adherence to SLAs where applicable Number of issues fixed and tasks completed Number of non-compliance issues with respect to SOP Production readiness of new joiners within agreed timelines by providing guidance Zero/No Client Escalations Outputs Expected Processing Data: Processing transactions assigned as per SOPs Handling Calls Voice Handle customer support calls resolve issues and complete after-call work Production Take calls (voice) or process complex transactions (data) Quality Perform quality control for transactions processed by associates if required Reporting Create reports prepare spreadsheets of daily transactions data entry in software/tool Report status of tasks assigned complying with project related reporting standards and process Productivity Completion of tasks with zero errors. Take steps to improve performance based on coaching Monitors progress of requests for support and ensures users and other interested parties are kept informed. Issue Resolution Identifies analyses and solves the incidents/transactions. Address any problems with the supervisor /QA to ensure maximum productivity and efficiency. Training Attends one on one need-based domain/project/technical trainings as needed. On time completion of all mandatory training requirements of the organization and customer. Provide on floor training and one to one mentorship of new joiners. Escalation Escalate problems to appropriate individuals and support team based on established guidelines and procedures. Manage Knowledge Consume project related documents share point libraries and client universities Communication Share status update to the respective stakeholders and within the team Collaboration Collaborate with different towers of delivery for quick resolution (within SLA); document learnings for self-reference. Collaborate with other team members for timely resolution of errors Assist new team members to understand the customer environment. Process Adherence Thorough understanding of organization and customer defined process; consult with mentor when in doubt. Adherence to defined processes. organization’ s policies and business conduct. Skill Examples Customer Focus: Focus on providing prompt and efficient service to customers goes out of the way to ensure that individual customer needs are met. Attention to detail to ensure SOPs are followed and mistakes are not knowingly made Team Work: Respect others and work well within the team. Communication: Speak clearly and write in a clear and concise manner. Uses appropriate style and language for communication (Data) Communication: Speaks in an accent neutral manner or with the accent required for the process with good vocabulary and grammar skills. Writes clearly (Voice) Typing Speed with 15WPM and 80% accuracy Make rule-based decisions and judgments based on guidance from Lead Analytical ability to understand the larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Willingness and ability to learn new skills domain knowledge etc. Sr. Process Associate Quality Auditor SME Frontline resource - Voice/Backoffice Quality Auditors SME Knowledge Examples Familiar with Windows Operating Systems MS Word MS Excel. English comprehension – Reading writing and speaking Domain knowledge based on process (healthcare banking investment F&A retail customer support etc) Fair understanding of customer infrastructure ability to co-relate failures. Familiarity with work allocation and intake functions Experience level – 2 to 5 years Additional Comments Reconciliations Junior Analyst Shift time zone : APAC/EMEA Overview of Role/Principle Responsibilities: Working within the Reconciliations team in ensuring the integrity of custody and cash position data is maintained within our internal systems through our daily reconciliation processes. Ensure the complete reconciliation, investigation and allocation of all breaks are completed within set SLA’s and deadlines. The role holder will thrive in a fast-paced environment with an emphasis on meeting tight deadlines. A strong interest in learning and harnessing technology will help you with your role in the organisation. Key Responsibilities:  Accountable for allocated portfolios, proactive investigation and timely follow up of queries arising from internal stakeholders, clients, counterparties, custodians and administrators;  Perform custody transaction and position reconciliation against internal records;  Maintain ownership of daily cash and stock breaks by conducting investigation on differences, and monitoring through timely resolution with processing teams and custodians/administrators;  Perform outstanding OTC bilateral collateral and outstanding position reconciliation, outstanding fixed deposit positions, between internal and counterparty records and monitor through breaks resolution in a timely manner;  Validate and update internal records with relevant transactions, such as fees and income;  Work through high volumes, prioritise, and manage workload according to risk or deadlines;  Meet the needs of our business partners and internal clients; and Assist in the training of staff; and  Provide specialist product knowledge; contribute to department and Company initiatives and projects. Skills and Behaviours Required:  Will be required to undertake comprehensive training and development opportunities related to Operations.  Prior experience in reconciliations / investment accounting preferred;  Strong and proven investigations skills preferred (liaising with internal & external parties);  Familiar with equities, fixed income and derivative products desired; and  Proficient in basic software including MS Excel.  Wider experience in Asset Management and understanding of the end-to-end asset lifecycle;  Understanding of operational risks and control frameworks; and  Prior experience of Aladdin and Tri-Optima.  Good at analysing and solving problem with a strong handle on operational risk;  Effective in managing your own time with ability to prioritise tasks appropriately;  Open to feedback, receptive to change, challenges status quo and continually looks out for team and self-improvement opportunities;  Excellent communicator with strong interpersonal skills;  A strong team player able to develop and manage strong working relationships with global internal departments and external counterparties; and  Able to adapt to changes quickly and be an advocator of an innovative culture within the team. Discharge of responsibilities The role holder shall ensure that all their responsibilities are performed to the highest levels of integrity, quality and transparency and in a manner most likely to promote the success of the Company, taking into account the interests of key stakeholders including clients, employees, regulators, suppliers and society as a whole. In discharging their responsibilities the individual shall establish appropriate oversight and control structures for all areas under their control where needed. Skills Back Office Operations,Investment Management,Reconciliation

Data Entry Operator Responsible for accurately entering, updating, and maintaining data .Must be proficient in MS Excel/Google Sheets, have good typing speed, and ensure timely submission of reports. call 9417912249 Job Type: Full-time Pay: ₹15,000.00 - ₹16,000.00 per month Benefits: Provident Fund Work Location: In person

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. About the Job As a Senior Service Desk Analyst, you will play a key role in providing advanced technical support to end-users, ensuring the smooth operation of IT systems, and contributing to the overall efficiency of the organization. Leveraging the expertise, you will troubleshoot complex issues, mentor junior team members, and collaborate with cross-functional teams to enhance the quality of remote support services. You should be able to identify, capture, and organize information as knowledge assets for knowledge sharing. Support window includes all 24/7 office users as well as remote users at home location (WFH) As Senior Service Desk Analyst, You Will… Provide expert-level technical support for hardware, software, and network-related issues Diagnose and resolve complex problems efficiently, ensuring minimal downtime for end-users Mentor and guide junior support analysts in problem-solving, troubleshooting techniques, and customer service best practices Conduct training sessions to enhance the skills of the remote support team Manage and prioritize escalated support issues, ensuring timely resolution and effective communication with end-users Collaborate with other support tiers and departments for seamless issue resolution Maintain accurate and detailed documentation of troubleshooting steps, solutions, and best practices Contribute to the development of a knowledge base and ensure its accessibility to the support team Optimize the use of remote support tools and technologies to enhance efficiency in issue resolution Stay informed about the latest advancements in remote support tools and recommend improvements Uphold a high standard of customer service, ensuring positive interactions with end-users Address and resolve challenging customer situations professionally and efficiently Identify opportunities for process improvement and actively participate in the implementation of new tools and methodologies Provide insights and recommendations for enhancing the overall remote support strategy Ensure adherence to cybersecurity best practices in remote support activities Stay informed about emerging security threats and implement measures to safeguard systems and data Improve existing processes through process gap analysis, reduction of process redundancies, enforcement of risks and controls and proposing automation Develop reporting mechanisms to measure ongoing performance and bottlenecks Provide accurately and timely information to users in accessible formats Act as a liaison from Service Desk to L0 Service Desk and all other departments and business units Coordinate the knowledge article feedback to review the comments and assign to the knowledge or process owner to review the article Recommend improvements to the Knowledge or process owner As Senior Service Desk Analyst, You Have… Must be a full time technical graduate Must have a minimum or 3-5+ years of experience in IT service Desk Operations and Technical Troubleshooting Must have good logical probing, understanding and troubleshooting skills Good to have experience in working on ticketing system tools like Jira, Service Now or Remedy Experience with remote support tools and technologies Familiarity with IT service management (ITSM) processes and tools Relevant certifications (e.g., CompTIA A+, Network+, ITIL) are a plus Must have exceptional English written and verbal communication skills Concentrated, hands-on experience in installing, diagnosing problems and training customers in the use of software and hardware Hands on experience on Windows OS, AD, User Administration along with other complex issues related to system, Network, Proxy and VPN Hands on experience in Major Incident Management Excellent knowledge of technical management, information analysis, and of computer hardware/software systems Experience in knowledge management content development (create, edit, validate and manage knowledge articles) or technical writing Clarity and understanding of process management and Process Improvement Excellent collaboration, facilitation and training skills Ability to follow SOPs and resolve issues Self-motivated and should have the ability to multitask with ability to think and act independently Strong critical analytical skills, excellent customer service skills Strong relationship-building skills, can network and work well with remote stakeholders Typing speed of a minimum 30 words per minute Ability to speak Spanish is plus but not compulsory

DESCRIPTION ROW IB team is seeking a highly motivated Investigation Specialist to help manage daily operational activities centrally across INFCs. Our teams' objective is to provide the accurate resolution to all the sellers and fulfillment centres. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class services with Amazon.in's customer centric focus applied to the Seller experience. The Investigation Specialist will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. An Investigation Representative at ROW IB is responsible for flow of information between different stakeholders and resolves the issues created by sellers accurately in a timely manner. Key job responsibilities An Investigation Representative provides timely resolution to the issue in hand by researching, querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive seller experience without compromising on time. The candidate should have the basic understanding of inbounding and should be able to communicate clearly in english in the written and verbal form. A day in the life An Investigation Representative is responsible for conducting assigned investigations in a timely manner within an ambiguous environment using data analysis and other tools. This requires high level of ownership throughout investigation life cycle by facilitating flow of information, reporting progress and identifying blockers & providing resolutions. An Investigation Representative will insist on high standards by effective deep dive to summarize findings and proposing solutions by identifying gaps and risks in current mechanisms. About the team Rest of World Inbound (ROW IB) team is a vertical of ROW APEX, India Operations. Our team objective is to provide the hassle free and smooth inbounding experience to all sellers and vendors across amazon fulfillment centres. The team is responsible to plan the freight delivery across fulfillment centres and perform rescue operations, and contingency management. BASIC QUALIFICATIONS Graduation from a recognized university with 1 year of work experience. Excellent communication skills (written and verbal) in English language. Ability to communicate correctly and understand the issues. Ability to concentrate – follow up on issues without distraction to resolution. Work successfully in a team environment as well as independently. Familiarity with Windows, Microsoft Outlook, Microsoft Word, internet browser and Excellent typing skills. Demonstrates an ability to successfully navigate websites. PREFERRED QUALIFICATIONS 1 - Excellent communication skills (written and verbal) in English language. 2 - Good Working knowledge of MS office. 3. Deep diving skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Virtual Supply Chain/Transportation Management

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. About the Job The Service Desk Analyst will be responsible for delivering advanced technical support to end users at IntouchCX. The primary focus will be to resolve complex technical issues remotely, ensuring timely and effective solutions. The role will collaborate closely with Tier 1 support and escalate issues as necessary to higher-level support teams. Coverage includes all 24/7 office users as well as remote users (WFH). As Service Desk Analyst, You Will… Provide Tier II contact and incident resolution to customers with hardware, software, and application problems Diagnose and resolve complex technical issues related to hardware, software, and network infrastructure Utilize remote tools and techniques to troubleshoot and resolve problems efficiently Provide excellent customer service while assisting end-users with technical inquiries and issues Communicate effectively with both technical and non-technical users to gather information and explain solutions Collaborate with Tier 1 support to gather initial information and escalate issues to higher-level support teams when necessary Document and communicate escalated issues clearly to facilitate efficient problem resolution Maintain accurate and detailed records of technical issues, solutions provided, and any follow-up actions taken based on ITIL best practices Contribute to knowledge base articles to facilitate Tier 1 support and self-service resolution Proficiently use remote support tools and technologies to access and troubleshoot end-users' systems Stay updated on the latest remote support tools and technologies Collaborate with other support teams, as well as system administrators and other IT departments , to address complex technical challenges Participate in team meetings and share insights to improve overall support effectiveness Provide guidance and mentorship to Tier 1 support personnel Stay informed about industry trends and technologies, and share knowledge with the team Troubleshoot simple issues including password resets, basic network, and application issues and apply first call resolution (FCR) using Knowledge Base for simple issues Act as a liaison between Global Service Desk & all departments and business unit As Service Desk Analyst, You Have… Must be a full time Technical Graduate 1 to 3 years of experience in IT operations or Technical Service Desk with global customer facing experience Must have good logical probing, understanding and troubleshooting skills Good to have experience in working on ticketing system tools like Jira, Service Now or Remedy Must have exceptional English written and verbal communication skills Technical awareness with ability to match resources to technical issues appropriately Fair knowledge and experience on Windows OS, AD, G Suite, MS office User Administration etc. Understanding of incidents, service requests and major incidents is required Self-motivated and able to work in a fast paced environment with ability to think and act independently Strong analytical skills Excellent customer service skills, should know how to de-escalate issues Strong relationship-building skills, can network and work well with remote stakeholders Excellent collaboration skills Understanding of process management Typing speed of a minimum 25-30 words per minute Multilingual will be a bonus but not compulsory