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5 - 10 years
7 - 12 Lacs
Jaipur
Work from Office
Project Role :IT Service Management Representative Project Role Description :Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills :TWS Administration Good to have skills :ControlM Administration Minimum 5 year(s) of experience is required Educational Qualification :As per Accenture Standard Summary:As an IT Service Management Representative, you will be responsible for managing the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure service management lifecycle, ensuring client satisfaction, and managing risk to services. You will also provide operational support, ensuring production systems and devices are online and available. Roles & Responsibilities: Lead the TWS Administration and ensure the smooth functioning of the production systems. Provide operational support and ensure that the production systems and devices are online and available. Manage the delivery of IT production systems and services and support the infrastructure service management lifecycle. Ensure client satisfaction and manage risk to services. Collaborate with cross-functional teams to ensure the smooth functioning of the production systems. Professional & Technical Skills: Must To Have Skills:TWS Administration. Good To Have Skills:ControlM Administration. Experience in managing IT production systems and services. Strong understanding of infrastructure service management lifecycle. Experience in ensuring client satisfaction and managing risk to services. Experience in collaborating with cross-functional teams. Additional Information: The candidate should have a minimum of 5 years of experience in TWS Administration. The ideal candidate will possess a strong educational background in IT Service Management or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualifications As per Accenture Standard
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Jaipur
Work from Office
Project Role :IT Service Management Representative Project Role Description :Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills :TWS Administration Good to have skills :ControlM Administration Minimum 5 year(s) of experience is required Educational Qualification :As per Accenture Standard Summary:As an IT Service Management Representative, you will be responsible for managing the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure service management lifecycle, ensuring client satisfaction, and managing risk to services. You will also provide operational support, ensuring production systems and devices are online and available. Roles & Responsibilities: Lead the TWS Administration and ensure the smooth functioning of the production systems. Provide operational support and ensure that the production systems and devices are online and available. Manage the delivery of IT production systems and services and support the infrastructure service management lifecycle. Ensure client satisfaction and manage risk to services. Collaborate with cross-functional teams and provide technical expertise in TWS Administration and ControlM Administration. Professional & Technical Skills: Must To Have Skills:TWS Administration. Good To Have Skills:ControlM Administration. Strong understanding of IT Service Management. Experience in managing the delivery of IT production systems and services. Experience in providing operational support and ensuring that the production systems and devices are online and available. Additional Information: The candidate should have a minimum of 5 years of experience in TWS Administration. The ideal candidate will possess a strong educational background in IT Service Management or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualifications As per Accenture Standard
Posted 3 months ago
7 - 12 years
9 - 14 Lacs
Coimbatore
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : IBM z/OS Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities: Monitor batch jobs. Report/resolve issues and support batch scheduling changes Monitor batch & console alerts. Report using escalation matrix. Apply SOP's to troubleshoot issues. Perform IPL/HMC operations, POR and support system maintenances. Handle system breakdowns - Emergency IPL, IPL with dump Identify & report risks to SLAs and engage stakeholders Monitor System performance, software, disk/tape utilization Professional & Technical Skills: Experience to lead Mainframe Operations & Scheduling team Expertise with tools like TWS, Control-M, CA-7, ESP, System Automation, Mainview. Knowledge of z/OS system functions, DB2, CICS, IMS, ADABAS for ability to troubleshoot/guide team to fix the issues Handle escalations and provide recommendations/updates as needed Well versed with incident lifecycle management Experience to perform people management tasks - track performance and behavior. Client communiation Professional Attributes: Technical Competency Problem-Solving Skills Communication Skills Honesty Work Ethic Flexibility Loyalty Determination and Persistence Ability to Work in Harmony with Co-Workers Willingness to improvise knowledge and add to skills Educational Qualification: University degree in computer science, engineering or equivalent Additional Information: The candidate should have a minimum of 7.5 years of experience in IBM z/OS This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education
Posted 3 months ago
2 - 7 years
4 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM z/OS Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing technical support to end-users. Roles & Responsibilities:Perform IPL/HMC operations and system maintenances. Handle system breakdowns - Emergency IPL, Dumps Identify & report risks to SLAs and engage stakeholders Monitor System performance, software, disk/tape utilization Professional & Technical Skills: Expertise with batch scheduling tools - particularly in CA-ESP tool. Good to have experience with other scheduling tools like TWS/OPC, CA-7, or Control-M Experience to work with Spool management tools, system monitoring and automation tools Expertise & knowledge to perform IPL and knowledge of HMC operations Experienced to support Production/LIVE environment in 24x7 support model -Determination and Persistence Ability to Work in Harmony with Co-Workers Willingness to improvise knowledge and add to skills Additional Information: The candidate should have a minimum of 2 years of experience in IBM z/OS. This position is based at our Bengaluru office. A 15 years full-time education is required.Extensive hands-on experience in Console Operations and Batch job scheduling using CA ESP tool Qualifications 15 years full time education
Posted 3 months ago
2 - 7 years
9 - 18 Lacs
Chennai, Pune, Bengaluru
Hybrid
In-Depth technical knowledge of T24, Programming, IF, Webservice(TWS) and OFS.•In-Depth Integration FW.Hands on exp.in T24 architecture & components like T24 Support with AA, Enquiries, Versions, Templates, OFS, TAFC, TAFJ, Multithread browsing etc., Required Candidate profile Strong Temenos T24 Technical knowledge Strong knowledge in in TAFC and TAFJ,T24 ,TCServer, TOCFEE and TAFJEE connectivity.•Customer, Accounts, Loans, Deposits & Delivery Module. Exp. for dev-3-15 yrs
Posted 3 months ago
2 - 4 years
3 - 7 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM z/OS Good to have skills : Mainframe DevOps Minimum 2 year(s) of experience is required Educational Qualification : Graduate br/>Key Responsibilities :Monitor critical batches & console alerts. Report batch issues. Apply SOP to troubleshoot. Perform IPL/HMC operations and system maintenances. Handle system breakdowns - Emergency IPL, Dumps Identify & report risks to SLAs and engage stakeholders Monitor System performance br/>Technical Experience :Expertise with batch scheduling tools - particularly in TWS tool. Good to have experience with other scheduling tools like CA-ESP, CA-7, or Control-M Experience to work with Spool management tools, system monitoring and automation tools Expertise & knowledge to perform IPL and knowledge of HMC operations Experienced to support Production/LIVE environment in 24x7 support model br/>Professional Attributes :Good communication skill br/>Educational Qualification :Graduate Qualification Graduate
Posted 3 months ago
2 - 4 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : IBM Z/OS Operating Systems Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Graduate Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve troubleshooting and resolving issues related to IBM Z/OS Operating Systems and providing hardware/software support across all server and network areas. Roles & Responsibilities: Monitor batch jobs. Report/resolve issues and batch scheduling changes in TWS tool Perform basic batch operations tasks. (RERUN, Step Restart, HOLD) Handle Current Plan batch activities and ad hoc changes. Monitor critical batches & console alerts. Report batch issues. Apply SOP to troubleshoot. Perform IPL/HMC operations and system maintenances. Handle system breakdowns - Emergency IPL, Dumps Identify & report risks to SLAs and engage stakeholders Monitor System performanceProfessional & Technical Skills: Must Have Skills:Extensive hands-on experience in Console Operations and Batch operations using TWS tool. Good To Have Skills:Knowledge of other operating systems like Windows, Linux, etc. Experience to monitor consoles and other monitoring tools for various alerts and report as required Expertise with batch scheduling tools - particularly in TWS tool. Good to have experience with other scheduling tools like CA-ESP, CA-7, or Control-M Experience to work with Spool management tools, system monitoring and automation tools Expertise & knowledge to perform IPL and knowledge of HMC operations Experienced to support Production/LIVE environment in 24x7 support model Technical Competency Educational qualification:University degree in computer science, engineering or equivalentAdditional Information: Problem-Solving Skills Communication Skills Honesty Work Ethics Flexibility Loyalty Determination and Persistence Ability to Work in Harmony with Co-Workers Willingness to improvise knowledge and add to skills Qualification Graduate
Posted 3 months ago
2 - 5 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : TWS Administration Good to have skills : NA Educational Qualification : 15 years of full time education Project Role :Software Development Engineer Project Role Description :Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have Skills :TWS AdministrationGood to Have Skills : Job Requirements :Key Responsibilities : Summary As an IT Service Management Representative you will be responsible for managing the delivery of IT production systems and services Your typical day will involve supporting the infrastructure service management lifecycle ensuring client satisfaction and managing risk to services You will also provide operational support ensuring production systems and devices are online and available Technical Experience :Strong understanding of object-oriented programming principles Professional Attributes :Good communication skill Educational Qualification:15 years of full time education Additional Information : Qualifications 15 years of full time education
Posted 3 months ago
0 - 2 years
2 - 4 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM z/OS Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Roles & Responsibilities: Monitor batch jobs. Report/resolve issues and batch scheduling changes in CA-ESP tool Perform basic CA ESP operational tasks. (RERUN, HOLD, SET TO OK, FREE, BYPASS) Monitor batch & console alerts. Report using escalation matrix Apply SOP's to troubleshoot issues. Perform IPL/HMC operations and system maintenances. Handle system breakdowns - Emergency IPL, Dumps Identify & report risks to SLAs and engage stakeholders Monitor System performance, software, disk/tape utilization Professional & Technical Skills: Expertise with batch scheduling tools - particularly in CA-ESP tool. Good to have experience with other scheduling tools like TWS/OPC, CA-7, or Control-M Experience to work with Spool management tools, system monitoring and automation tools Expertise & knowledge to perform IPL and knowledge of HMC operations Experienced to support Production/LIVE environment in 24x7 support model Determination and Persistence Ability to Work in Harmony with Co-Workers Willingness to improvise knowledge and add to skills Additional Information: The candidate should have a minimum of 0-2 years of experience in IBM z/OS. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 3 months ago
0 - 2 years
2 - 4 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM z/OS Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Roles & Responsibilities: Monitor critical batches & console alerts. Report batch issues. Apply SOP to troubleshoot. Perform IPL/HMC operations and system maintenances. Handle system breakdowns - Emergency IPL, Dumps Identify & report risks to SLAs and engage stakeholders Monitor System performance Professional & Technical Skills:Expertise with batch scheduling tools - particularly in TWS tool. Good to have experience with other scheduling tools like CA-ESP, CA-7, or Control-M Experience to work with Spool management tools, system monitoring and automation tools Expertise & knowledge to perform IPL and knowledge of HMC operations Experienced to support Production/LIVE environment in 24x7 support model Technical Competency Problem-Solving Skills Communication Skills Additional Information: The candidate should have a minimum of 0-2 years of experience in IBM z/OS. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Pune
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : TWS Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary:As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the effort to design, build, and configure applications- Act as the primary point of contact- Manage the team and ensure successful project delivery Professional & Technical Skills:- Must To Have Skills:Proficiency in TWS Administration- Strong understanding of software development principles and methodologies- Experience in designing and implementing application architectures- Knowledge of database management systems and SQL- Experience with troubleshooting and resolving application issues Additional Information:- The candidate should have a minimum of 5 years of experience in TWS Administration- This position is based in Coimbatore- A 15 years full-time education is required Qualifications 15 years full time education
Posted 3 months ago
3 - 8 years
5 - 10 Lacs
Nagpur
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : IBM z/OS Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for ensuring the successful delivery of projects and providing technical guidance to the team. Your typical day will involve collaborating with stakeholders, analyzing requirements, designing solutions, and overseeing the development and implementation of applications. You will also be involved in troubleshooting and resolving any issues that arise during the project. Roles & Responsibilities: Monitor batch jobs. Report/resolve issues and support batch scheduling changes Monitor batch & console alerts. Report using escalation matrix. Apply SOP's to troubleshoot issues. Perform IPL/HMC operations, POR and support system maintenances. Handle system breakdowns - Emergency IPL, IPL with dump Identify & report risks to SLAs and engage stakeholders Monitor System performance, software, disk/tape utilization Professional & Technical Skills: Experience to lead Mainframe Operations & Scheduling team Expertise with tools like TWS, Control-M, CA-7, ESP, System Automation, Mainview. Knowledge of z/OS system functions, DB2, CICS, IMS, ADABAS for ability to troubleshoot/guide team to fix the issues Handle escalations and provide recommendations/updates as needed Well versed with incident lifecycle management Experience to perform people management tasks - track performance and behavior. Client communiation Professional Attributes: Technical Competency Problem-Solving Skills Communication Skills Honesty Work Ethic Flexibility Loyalty Determination and Persistence Ability to Work in Harmony with Co-Workers Willingness to improvise knowledge and add to skills Educational Qualification: University degree in computer science, engineering or equivalent Additional Information: The candidate should have a minimum of 3 years of experience in IBM z/OS. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 3 months ago
4 - 7 years
14 - 19 Lacs
Bengaluru
Hybrid
TWS/Tivoli Workload Scheduler Job Description Product Experience: 1. Working experience on TWS of 3+ years 2. Tivoli Workload scheduler - Administration and Trouble Shooting (Version 9.x.x and above) 3. Experience with Mainframe, Unix and Windows Platforms. 4. Problem Solving & Analytical skills 5. File Transfer Protocol admin - standard & secure 6. Good Communication Skills 7. Experience working in Support organization a plus. Responsibilities for the role will include: 1. Strong analytics and problem-solving skills. 2. Work on customer support role connecting with internal teams and external customers. 3. Develop, Implement, and document operational processes & procedures 4. Be able to identify issues related to scheduling activity, i.e., production batch issues. 5. Be available for on-call rotation after business hours to provide 24hr support for any production operational issues. 6. Work closely with application developers to provide scheduling solutions using company standards and IBM recommended Best Practices 7. Install and configure TWS software across UNIX and Windows environments for troubleshooting. 8. Troubleshoot Issues on Job failures 9. Coordination with different teams in case of Issues 10. Administration/scheduling experience of batch across multiple platforms 11. IWS/TWS Agent Configuration 7 am – 4 pm 11:30 am – 9 pm
Posted 3 months ago
3 - 6 years
5 - 8 Lacs
Bengaluru
Work from Office
Responsibilities As a Computer Operator for the CIO Hybrid Cloud Z IT Operations team, you will maintain, support and help to enhance the mission-critical mainframe systems which support IBMs key internal applications. You will have opportunities to learn about other technologies, such as Linux and OpenShift on Z, and the observability tools which drive our automation. You will use tools such as the Z console, Tivoli Workload Scheduler (TWS), Jira and ServiceNow. You will receive extensive structured training and have the opportunity to certify on the solutions we support. A typical day may include: Learning new skills, and enhancing existing ones through our training plan. Later in your career at IBM you, like all employees, will be required to complete at least 40 hours of training each year, earning badges, certifications and qualifications Working with experienced operators on one or more of the five teams in Operations, monitoring and controlling the operation of the mainframe hardware and software; Starting and stopping system tasks, monitoring the system consoles for unusual conditions, and working with the system programming and production control staff to ensure the health and normal operation of the systems; Making sure that batch workloads run to completion without error or delay; Analyzing first-level problems for all systems, resolving and routing as appropriate, supporting the systems management processes specific to requirements; Attending team standups or cross-functional interactions Using IBMs Slack channels to interact with other colleagues across the company on business, technical and social topics Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise The professional should demonstrate deep knowledge of IMS in z/OS mainframe environment, be able to solve complex problems and have living experience in installation, configuration, high availability, root cause analysis, performance tuning, and security & compliance activities. Good communication, teamwork, interest in learning new technologies. Experience in working with global teams, with people from several locations. Autonomy to work without supervision, targeting to achieve agreed-upon goals and with innovative mindset. Fluent in English, both written and spoken. Availability to 24x7 support, according to business needs. Preferred technical and professional experience Technical background (IT infrastructure and operational systems) Customer relationship skills Attending graduation in IT areas (computer science, information security, systems analysis, etc.) or graduation completed Availability to work on a flexible schedule, including night shift and weekends
Posted 3 months ago
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