1138 Twilio Jobs - Page 23

Role Overview This is a dual role where you will: Manage customer service & inside sales tasks (lead qualification, follow-ups, order support, account management). Work with AI-driven tools (chatbots, CRM automations, AI-assisted calls) to streamline Tier 1 support and ensure smooth customer experiences. Key Responsibilities Handle inbound/outbound calls, emails, and chats for Canadian clients. Manage lead qualification, follow-ups, and customer account updates. Support order processing, payment schedules, and issue resolution. Train and maintain AI chatbot flows for FAQs and Tier 1 inquiries. Use CRM tools (HubSpot, Salesforce, Zoho, or similar) to track leads & customer interactions. Escal...

Lead Assistant Manager EXL/LAM/1464592 Global TechnologyNoida Posted On 28 Aug 2025 End Date 12 Oct 2025 Required Experience 5 - 10 Years Basic Section Number Of Positions 8 Band B2 Band Name Lead Assistant Manager Cost Code G070102 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 1500000.0000 - 2000000.0000 Complexity Level Not Applicable Work Type Work From Office – Fully Working From EXL/ Client Offices Organisational Group Enabling Sub Group Global Technology Organization Global Technology LOB Global Technology SBU Technology Operations Country India City Noida Center Noida - Centre 59 Skills Skill AI CONCEPT Minimum Qualification B TECH Certification N...

Experience : 3.00 + years Salary : INR 2000000.00 / year (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Hybrid (Bengaluru) Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: Confido Health) (*Note: This is a requirement for one of Uplers' client - Healthcare Tech from the USA) What do you need for this opportunity? Must have skills required: Ci/Cd Pipelines, Healthcare IT, telephony, Manual Testing, Selenium, voice AI in QA, Automation Testing, JavaScript, SQL Healthcare Tech from the USA is Looking for: Job Title: QA/QC Engineer Location: Bangalore [Hybrid] About Company Client is an AI-pow...

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’...

Job Title: IT Systems Administrator – Team Lead Location: [Hybrid] - Chennai (Most Preferred: Candidates currently based in Chennai) Work Type: Full-time Experience: 3–6 Years (can be adjusted) Reports To: IT Manager / Head of Infrastructure Job Summary: We are seeking a skilled and proactive IT Systems Administrator to manage, maintain, and support a diverse IT infrastructure including Windows/Linux servers, desktop environments, cloud services, network hardware, and user management tools. The ideal candidate should have strong troubleshooting abilities, experience handling IT assets, and the capability to coordinate with vendors and internal teams for L1, L2, and L3 support across multiple...

Job Summary Job Title: Intermediate Full Stack Development Resource Location: Bangalore Job Type: Full Time Experience: 4 6 Years About Us: We are a forward thinking company dedicated to delivering innovative solutions in the tech industry. We are looking for a talented Intermediate Full Stack Development Resource to join our team and contribute to our exciting projects. Job Description: As an Intermediate Full Stack Development Resource, you will be responsible for both front end and back end development tasks. You will work closely with cross functional teams to design, develop, and maintain high quality software solutions. Your ability to learn quickly, communicate effectively, and collab...

Company Description Beverage Trade Network is a premier network for beverage, wine, spirits, and beer importers, distributors, producers, and related companies. Our extensive database and directory listings provide importers and distributors with the advantage of sourcing and innovating their portfolios. We facilitate direct connections between producers and thousands of wine, beer, and liquor distributors, helping them expand their distribution network. Our platform serves as a one-stop sourcing point, enabling buyers to easily locate and contact each other, thereby enhancing their portfolios with innovative products. Role Description This is a full-time on-site role for an AI Voice & Text-...

Job Title: Senior Business Analyst – US / EMEA Region Experience: 6–8 Years Location: Pune Department: Pre-Sales & Onboarding Reports To: Senior Director, Pre-sales & Onboarding Company Overview Conversive (powered by SMS-Magic) is a global Conversational AI and messaging platform enabling compliant, intelligent, and scalable customer engagement. Trusted by 3,000+ businesses across North America, Europe, and APAC, we help organizations accelerate revenue, reduce response times, and elevate customer experience. Our platform integrates seamlessly with leading CRMs like Salesforce and HubSpot and supports multi-channel communication (SMS, WhatsApp, Facebook Messenger, etc.) — all built on a fou...

We are looking for a highly motivated GenAI Engineer with strong hands-on experience working with LLMs, RAG workflows, and production-ready AI applications. Experience: 2 + Years Location: Mohali, Punjab Work Mode: On-site Timings: 10:00 AM – 7:00 PM (Day Shift) Interview Mode: Face-to-Face ( On-Site) Contact: +91-9872993778 (Mon–Fri, 11 AM – 6 PM) Key Responsibilities: Design and implement GenAI solutions using LLMs, NLP, and computer vision. Lead product teams in building scalable, LLM-powered digital products. Manage client onboarding, rollout, and ongoing enhancements. Build and maintain RAG pipelines and LLMOps workflows. Work with cloud GenAI platforms (Azure OpenAI, AWS, GCP). Integra...

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’...

Delivery/Architect- GCP-Google Dialog flow/ CCAI Bangalore/Pune/Gurugram/Noida Hybrid role Experience- 6+ years Required Qualifications: Bachelor's degree in computer science, Engineering, Information Technology, or a related field. 3-5+ years of hands-on experience designing and delivering Google CCAI solutions, with significant expertise in both CCAI Agent Assist and Dialogflow (ES/CX) . Deep understanding of Natural Language Understanding (NLU), Natural Language Generation (NLG), and conversational AI principles. Proven experience integrating Dialogflow solutions with various channels (e.g., Genesys, Twilio, Google Contact Center AI Partner Integrations). Strong proficiency in at least on...

We are looking for a highly motivated GenAI Engineer with strong hands-on experience working with LLMs, RAG workflows, and production-ready AI applications. Experience: 2 + Years Location: Mohali, Punjab Work Mode: On-site Timings: 10:00 AM – 7:00 PM (Day Shift) Interview Mode: Face-to-Face ( On-Site) Contact: +91-9872993778 (Mon–Fri, 11 AM – 6 PM) Key Responsibilities: Design and implement GenAI solutions using LLMs, NLP, and computer vision. Lead product teams in building scalable, LLM-powered digital products. Manage client onboarding, rollout, and ongoing enhancements. Build and maintain RAG pipelines and LLMOps workflows. Work with cloud GenAI platforms (Azure OpenAI, AWS, GCP). Integra...

Uniphore is one of the largest B2B AI-native companiesdecades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. W...

About The Role : Batish Technologies is looking for a highly skilled Full Stack AI Developer to join our team The ideal candidate will have strong expertise in frontend (Angular/React), backend (Node.js/Python), cloud platforms (AWS/GCP/Azure), and experience in integrating Generative AI models to build innovative, scalable, and AI-powered web applications. You will work on both the development and deployment of cutting-edge software solutions that leverage AI technologies to improve user experiences and automate processes. Key Responsibilities Frontend Development :Expertise in Angular/React for developing interactive web interfaces. Backend Development :Proficiency in Node.js and Python to...

Work with us Career @ Bluebash Come Along and Connect! Life here is jam-packed with action, appreciation, and accomplishments. We hire great talents from across the globe, persuade them to create something unique, give them the liberty to work in all the departments, let them grow, and enjoy all the festivals together. A unique destination for job satisfaction and fruitful life. Telephony/VoIP Engineer (CCaaS/CPaaS Specialist): 5-15 years Experience Experience: 5 – 15 Years Location: Mohali, Punjab Employment Type : Full-time About Us : We are an AI Voice Agent startup building the next generation of intelligent, human-like voice assistants for businesses. Our platform integrates with teleph...

Delivery/Architect- GCP-Google Dialog flow/ CCAI -Google DialogFlow Bangalore/Pune/Gurugram/Noida Hybrid role Experience- 6+ years Required Qualifications: Bachelor's degree in computer science, Engineering, Information Technology, or a related field. 6+ years of progressive experience in software development, or technical consulting roles. 3-5+ years of hands-on experience designing and delivering Google CCAI solutions, with significant expertise in both CCAI Agent Assist and Dialogflow (ES/CX) . Deep understanding of Natural Language Understanding (NLU), Natural Language Generation (NLG), and conversational AI principles. Proven experience integrating Dialogflow solutions with various chan...

You will be responsible for determining the operational feasibility of solutions, documenting and demonstrating solutions using various methods such as flowcharts and diagrams, preparing and installing solutions based on system specifications, standards, and programming, and staying updated on the latest development tools and techniques. Additionally, you will be expected to participate in educational opportunities, protect operations by maintaining confidentiality, provide information on development and service issues, and contribute to the organization's mission by achieving desired results. As an Engineer, you will develop software solutions by understanding information needs, consulting ...

You won’t just manage products — you’ll rewrite how people experience connection. As our Technical Product Manager, you’ll guide the transformation of customer communication into something seamless, human, and intelligent. This is your chance to merge craft with vision. You’ll shape next-generation platforms where AI and telephony converge to deliver clarity, speed, and confidence at every touchpoint. Each decision you make will ripple outward, improving lives and redefining what great service feels like. You’ll feel the pride of knowing that every solution you design gives people back time, dignity, and peace of mind. Each milestone you achieve becomes part of a story where conversations ar...

About The Role Advantmed; a leader in US Healthcare, is looking for empathetic individuals with great interpersonal skills who can build relationships with their employees. The right person will thrive in an "all hands-on deck" environment. Design, deploy, and manage VoIP systems using platforms like FreePBX, Genesys Cloud, and RingCentral etc. Maintain and troubleshoot SIP trunks, call routing, and number provisioning. Implement and manage fax solutions. Support and optimize call center operations including IVR, call queues, and call flows using Queue Matrix and related systems. Collaborate with cross-functional teams to integrate voice systems with CRM, ticketing, and other enterprise appl...

We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation— helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. Position Overview: We’re looking for a data-driven, strategic Marketing Analyst to join our high-impact team. In this role, you’ll transform complex data into actionable insights that drive marketin...

We are seeking a skilled React Native Developer to join our development team. The ideal candidate will have hands-on experience building cross-platform mobile applications, an understanding of modern development practices, and the ability to collaborate with designers, backend developers, and product managers to deliver high-quality mobile solutions. Key Responsibilities Develop and maintain cross-platform mobile applications using React Native. Write clean, scalable, and reusable code following best practices. Integrate REST APIs, WebSocket APIs, and third-party SDKs (e.g., Firebase, Twilio, Stripe). Work with state management libraries (MobX, Redux, Context API). Debug and optimize applica...

AlgoMill (AGM) IT Solutions is one of the India's leading Fintech Companies with clients in over 110 countries. We provide latest Technology based scalable software solutions to Global Financial corporations. With decades of management level experience in the Financial Services industry, we understand our client's business and what they require to be successful. We have offices in India, UK and Seychelles, and we are strong and growing team of likeminded highly qualified professionals. We foster a start-up culture in a flat structure organization where every individual is directly responsible for his or her own performance. We are looking for highly energetic individuals who strive to delive...

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description What Are Your Responsibilities Ensure that every customer derives the most value possible f...

Delivery/Solution Architect- Google Dialog flow/ CCAI -Google Dialog Flow-hybrid-Bangalore/Pune/Gurugram/Noida Hybrid role Experience- 6+ years Required Qualifications: Bachelor's degree in computer science, Engineering, Information Technology, or a related field. 6+ years of progressive experience in software development, or technical consulting roles. 3-5+ years of hands-on experience designing and delivering Google CCAI solutions, with significant expertise in both CCAI Agent Assist and Dialogflow (ES/CX) . Deep understanding of Natural Language Understanding (NLU), Natural Language Generation (NLG), and conversational AI principles. Proven experience integrating Dialogflow solutions with...

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Okta is seeking a technical writer who is passionate about creating and delivering d...