171 Twilio Jobs

Role Summary: We are looking for a proactive and highly organised Operations & Project Coordinator to join our growing team. This role is pivotal in ensuring smooth project execution, maintaining daily operations, and supporting cross-functional teams. The ideal candidate thrives in a fast-paced environment, has excellent attention to detail, and is comfortable managing multiple priorities at once—including supporting and executing email and SMS marketing campaigns. Key Responsibilities: Project Management: Coordinate ongoing projects, ensuring timely completion of milestones and deliverables. Prepare and share weekly progress reports with relevant stakeholders. Organise and facilitate team meetings, document action points, and track follow-ups. Operational & Marketing Support: Oversee daily workflows and assist with task allocation across teams. Coordinate and execute email and SMS marketing campaigns, including content scheduling and basic list management. Liaise with external vendors, service providers, and partners as required. Maintain operational documentation and standard operating procedures (SOPs). Team Communication: Act as the main point of contact between cross-functional teams (marketing, product, tech, etc.). Ensure smooth communication flow for internal announcements and project updates. Document and circulate minutes of meetings. Data, Analytics, & Reporting: Collect and organise performance data, including campaign metrics for email and SMS marketing. Prepare and present insights and recommendations for improving workflows and campaign effectiveness. Process Improvement: Identify and suggest improvements to current processes. Assist in the development and implementation of new operational and marketing standards. Administrative Assistance: Provide general administrative support, including calendar management, scheduling, and follow-ups. Support leadership with ad-hoc projects as needed. Ideal Candidate Profile: Bachelor’s degree in Business Administration, Management, Marketing, or a related field. 1–3 years of experience in operations, project coordination, or a similar role. Hands-on experience with email marketing and SMS marketing tools/platforms (such as Mailchimp, Sendinblue, Twilio, etc.). Strong organisational, communication, and interpersonal skills. Proficiency with project management tools (e.g., Trello, Asana, Monday.com) and MS Office Suite. Analytical mindset with attention to detail. Ability to work independently as well as collaboratively within a team. Prior experience in a fast-paced or startup environment is a plus. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Schedule: Day shift Work Location: In person Application Deadline: 19/06/2025 Expected Start Date: 23/06/2025

Job Description: We are seeking a highly skilled Telephony Integration Developer with deep expertise in SIP (Session Initiation Protocol) and SIPREC (SIP Recording) to join our growing team. You will be responsible for designing, developing, and integrating telephony systems with a strong emphasis on VoIP communication, call recording, and SIP signaling. Responsibilities: ● Design and implement telephony integrations using SIP and SIPREC. ● Develop APIs and backend services to handle call control, call recording, and session management. ● Work with PBX systems, SIP Servers, and Media Servers for SIP call flows and media capture. ● Integrate third-party VoIP systems with internal applications and platforms. ● Analyze and troubleshoot SIP signaling and RTP media flows. ● Collaborate with cross-functional teams including DevOps, Product, and QA to deliver scalable solutions. ● Create technical documentation, diagrams, and support material. ● Ensure systems are secure, resilient, and scalable. Must-Have Skills: ● Strong experience with SIP protocol (INVITE, ACK, BYE, REGISTER, REFER OPTIONS, etc.) ● Practical experience with SIPREC for recording VoIP calls. ● Solid development skills in JavaScript (Node.js). ● Experience working with SIP Servers (e.g., FreeSWITCH, Asterisk, Kamailio, OpenSIPS). ● Hands-on knowledge of WebRTC, RTP streams, and VoIP media handling. ● Experience building and consuming RESTful APIs. ● Familiarity with call flows, SIP traces analysis (using Wireshark, sngrep, or similar). ● Strong understanding of networking basics (UDP, TCP, NAT traversal, STUN/TURN). ● Ability to troubleshoot and debug complex telephony and media issues. Good to Have Skills: ● Experience with Media Servers (e.g., Janus, Kurento, Mediasoup). ● Knowledge of Call Recording Systems architecture and compliance standards (PCI-DSS, GDPR). ● Experience with Cloud Telephony Platforms (Twilio, Genesys Cloud, Amazon Chime SDK, etc.). ● Familiarity with Session Border Controllers (SBCs). ● Prior experience with SIP trunking and carrier integrations. ● Exposure to Protocol Buffers or gRPC for real-time messaging. ● Understanding of security practices in VoIP (TLS, SRTP, SIP over WebSockets). ● Knowledge of Docker and Kubernetes for deploying SIP services at scale. ● Sound knowledge of telecom protocols like SIP/ICE/STUN/TURN/SRTP/DTLS/H323/Diameter/Radius ● Shall be thoroughly analytical and fix issues for SBC Portfolio of Products ● Shall be thorough with Linux/RTOS internals and product Architecture is preferred ● Strong Knowledge of TCP/UDP/IP and networking concepts is a must ● Knowledge of IP telephony, SIP, Call Routing Techniques of ARS, AAR on Trunk config environment ● Prior Experience on working with FreeSwitch, Kamailio & RTP Proxy, etc ● Strong understanding of Audio streaming/websockets and their application in real-time communication systems. ● In-depth knowledge of audio codecs and their impact on voice quality and bandwidth utilization. ● Experience with gRPC and Protobuf for building efficient and scalable communication interfaces. ● Extensive experience in large scale product development in Enterprise, webRTC, VoIP, VoLTE based products Base Language/Framework: ● Primary Language: JavaScript (Node.js backend) ● Frameworks/Tools: Express.js, Socket.io (for signaling if needed), Wireshark (for debugging), Sngrep. Show more Show less

The landscape of work has transformed dramatically in recent years, with remote work becoming a cornerstone of modern employment. As of 2025, many U.S. companies are embracing remote and hybrid work models, offering professionals the flexibility to work from home or anywhere else. This shift has been driven by advancements in technology, evolving employee expectations, and the proven benefits of remote work, such as increased productivity and better work-life balance. If you’re a job seeker looking for remote opportunities, this guide highlights top companies hiring for remote roles in the U.S., key industries offering these positions, and actionable tips to land your dream remote job. Below, we explore the current remote work scene, spotlight companies actively hiring, and provide insights to help you navigate the job market. Why Remote Work Continues to Thrive in 2025 Remote work is no longer a temporary trend but a permanent fixture in the U.S. job market. According to recent data, 9% of U.S. jobs on platforms like LinkedIn are fully Remote Work Hiring Now, yet they attract nearly 40% of applications, underscoring the high demand for these roles. Companies are adopting remote work to reduce overhead costs, access a global talent pool, and meet employee preferences for flexibility. Industries such as technology, healthcare, finance, and customer service are leading the charge, offering roles that range from entry-level to senior positions. Remote work also supports digital nomadism, allowing professionals to work from anywhere in the U.S. without geographic restrictions, provided they meet legal and time zone requirements. Benefits Of Remote Work For Employees Flexibility: Work from home or any location, balancing personal and professional commitments. Cost Savings: Eliminate commuting expenses and reduce costs for professional attire or meals. Improved Productivity: Create a personalized work environment to enhance focus and efficiency. Work-Life Balance: Spend more time with family or pursue hobbies without long commutes. Benefits For Employers Wider Talent Pool: Hire skilled professionals regardless of their location in the U.S. Reduced Overhead: Save on office space, utilities, and other operational costs. Higher Retention: Flexible work arrangements boost employee satisfaction and loyalty. Increased Productivity: Studies show remote workers often outperform office-based employees in certain roles. Top Industries Hiring for Remote Work in 2025 Several Industries Are At The Forefront Of The Remote Work Revolution, Offering Diverse Opportunities For Job Seekers. Here’s a Look At The Key Sectors Driving Remote Hiring In The U.S. Technology: Software development, data science, and IT roles dominate remote job listings, with companies leveraging tools like Slack, Zoom, and GitHub for collaboration. Healthcare: Telehealth, medical billing, and administrative roles are increasingly remote, with organizations like CVS Health leading the way. Finance: Financial analysts, accountants, and customer service roles in banking and insurance are shifting to remote settings. Customer Service: Call center and support roles are highly flexible, with companies like UnitedHealth Group hiring remote representatives. Marketing and Content Creation: Content writers, social media managers, and digital marketers thrive in remote environments, supported by platforms like HubSpot and Buffer. Education: Online tutoring, instructional design, and administrative roles in education are growing, with companies like Stride, Inc. offering remote positions. Also Read: Top Remote Call Center Jobs Hiring Now – Work From Home Guide Top Companies Offering Remote Work Hiring Now in the U.S. Role Based on recent job market analyses and posts on platforms like X, the following companies are actively hiring for remote roles in 2025. These employers span various industries and offer a mix of full-time, part-time, and contract positions. Below is a curated list of 20 companies, their remote work policies, and the types of roles they’re hiring for: Zapier Industry: Technology Remote Policy: Fully remote, work-from-anywhere model with no geographic restrictions. Open Roles: Software engineers, customer support specialists, and marketing managers. Benefits: Home office budget, flexible PTO, and equity options. Why Join: Zapier’s asynchronous work culture supports flexibility and autonomy, ideal for digital nomads. GitLab Industry: Technology Remote Policy: Remote-first, with employees in over 65 countries. Open Roles: DevOps engineers, product managers, and data analysts. Benefits: Transparent culture, stock options, and learning stipends. Why Join: GitLab’s handbook-driven approach ensures clarity and inclusivity for remote workers. CVS Health Industry: Healthcare Remote Policy: Offers hybrid and fully remote roles, with a focus on telehealth and customer service. Open Roles: Prevention coordinators, customer service representatives, and IT specialists. Benefits: Comprehensive health insurance, wellness programs, and tuition reimbursement. Why Join: CVS Health combines healthcare impact with flexible work arrangements. UnitedHealth Group Industry: Healthcare Remote Policy: Hybrid and fully remote options, depending on the role. Open Roles: Medical coders, customer service agents, and data analysts. Benefits: Competitive pay, parental leave, and employee assistance programs. Why Join: UnitedHealth Group is a leader in remote healthcare roles with robust benefits. Buffer Industry: Marketing/Social Media Remote Policy: Fully remote with a focus on asynchronous communication. Open Roles: Social media managers, content writers, and customer advocates. Benefits: Four-day workweeks, free Kindle with books, and transparent salaries. Why Join: Buffer’s open culture and emphasis on work-life balance make it a top choice. Affirm Industry: Financial Services Remote Policy: Remote-first, with optional office spaces for hybrid work. Open Roles: Financial analysts, software engineers, and customer success managers. Benefits: No late fees for employees, wellness programs, and stock options. Why Join: Affirm’s mission-driven approach resonates with professionals seeking impactful roles. Atlassian Industry: Technology Remote Policy: Team Anywhere model, allowing work from any U.S. location. Open Roles: Software developers, UX designers, and marketing specialists. Benefits: Flexible PTO, team offsites, and professional development programs. Why Join: Atlassian’s tools like Jira and Confluence are built for remote collaboration. HubSpot Industry: Marketing/Sales Remote Policy: Hybrid model with significant remote flexibility. Open Roles: Inbound marketing specialists, sales representatives, and content strategists. Benefits Paid parental leave, remote work stipends, and employee resource groups. Why Join: HubSpot’s focus on employee growth makes it ideal for career-driven professionals. Reddit Industry: Social Media Remote Policy: Flexible model allowing permanent remote work or hybrid options. Open Roles: Community managers, software engineers, and data scientists. Benefits: Flexible work locations, wellness stipends, and inclusive culture. Why Join: Reddit’s community-driven platform offers creative and engaging remote roles. Intuit Industry: Financial Services Remote Policy: Remote-friendly with roles in multiple U.S. states. Open Roles: Accountants, customer support specialists, and UX designers. Benefits: Pay equity, fertility benefits, and volunteer time off. Why Join: Intuit’s products like TurboTax make it a trusted name in remote finance roles. Dropbox Industry: Technology Remote Policy: Fully remote with a focus on digital-first collaboration. Open Roles: Cloud engineers, product managers, and marketing specialists. Benefits: Flexible PTO, wellness reimbursements, and remote work stipends. Why Join: Dropbox’s innovative tools support seamless remote work. Shopify Industry: eCommerce Remote Policy: Digital by Design, fully remote across the U.S. Open Roles: eCommerce specialists, software developers, and customer support agents. Benefits: Stock options, learning budgets, and health insurance. Why Join: Shopify empowers entrepreneurs, offering dynamic remote opportunities. Spotify Industry: Entertainment/Technology Remote Policy: Work-from-anywhere model with time zone flexibility. Open Roles: Audio engineers, marketing managers, and data analysts. Benefits: Parental leave, wellness allowances, and learning programs. Why Join: Spotify’s creative culture appeals to tech and music enthusiasts. Pinterest Industry: Social Media Remote Policy: PinFlex model, allowing remote or hybrid work. Open Roles: Content curators, software engineers, and ad specialists. Benefits: Flexible work locations, health insurance, and employee resource groups. Why Join: Pinterest’s visual platform offers unique remote marketing roles. Okta Industry: Technology/Cybersecurity Remote Policy: Dynamic Work model, fully remote with office access. Open Roles: Cybersecurity analysts, software engineers, and sales representatives. Benefits: Stock options, wellness programs, and professional development. Why Join: Okta’s focus on security makes it a leader in remote tech roles. Coursera Industry: Education Remote Policy: Remote-friendly with global reach. Open Roles: Instructional designers, content developers, and customer success managers. Benefits: Learning stipends, flexible PTO, and health insurance. Why Join: Coursera’s mission to transform education aligns with remote learning trends. Zillow Industry: Real Estate/Technology Remote Policy: Hybrid and fully remote options. Open Roles: Data analysts, software developers, and customer support specialists. Benefits: Home office stipends, wellness programs, and equity awards. Why Join: Zillow’s innovative approach to real estate offers diverse remote roles. Slack Industry: Technology Remote Policy: Remote-first with asynchronous collaboration. Open Roles: Software engineers, customer experience specialists, and product managers. Benefits: Flexible PTO, wellness reimbursements, and team offsites. Why Join: Slack’s communication tools are built for remote team success. NVIDIA Industry: Technology/AI Remote Policy: Remote-friendly with roles across the U.S. Open Roles: AI researchers, software engineers, and sales specialists. Benefits: Tuition reimbursement, parental leave, and health insurance. Why Join: NVIDIA’s cutting-edge AI work offers exciting remote opportunities. Twilio Industry: Technology/Communications Remote Policy: Remote-first with global flexibility. Open Roles: Cloud engineers, customer success managers, and marketing specialists. Benefits: Stock options, wellness stipends, and learning programs. Why Join: Twilio’s communication solutions power remote collaboration. Note : Job openings and remote policies may vary. Check company career pages or platforms like FlexJobs, We Work Remotely, or LinkedIn for the latest listings. Also Read: Remote Pharmacy Technician Jobs: Work From Home Roles You Can Apply For Job openings How To Find Remote Jobs In 2025 Securing a remote job requires a strategic approach, especially in a competitive market. Here are actionable tips to help you stand out: Use Specialized Job Boards: Platforms like FlexJobs, We Work Remotely, and Remote.co curate verified remote job listings, reducing the risk of scams. Set up alerts for roles matching your skills and preferences. Tailor Your Application: Highlight remote work skills like self-motivation, time management, and proficiency with tools like Zoom, Slack, or Asana. Customize your resume and cover letter with keywords from job descriptions. Leverage Networking: Connect with professionals on LinkedIn or join remote work communities to discover hidden opportunities. Attend virtual industry events to meet hiring managers directly. Showcase Remote Readiness: Demonstrate familiarity with remote tools and asynchronous communication. Include past remote work experience or transferable skills in your portfolio. Research Company Policies: Understand each company’s remote work policy (e.g., fully remote vs. hybrid) to ensure alignment with your needs. Check for time zone or state-specific requirements. Upskill for In-Demand Roles: Learn tools like Adobe Creative Suite for design roles or Python for tech positions. Pursue certifications in project management, digital marketing, or data analysis to boost your qualifications. Challenges Of Remote Work And How To Overcome Them While remote work offers numerous benefits, it comes with challenges. Here’s how to address common hurdles: Isolation: Combat loneliness by joining virtual coworking spaces or scheduling regular check-ins with colleagues. Distractions: Create a dedicated workspace and set boundaries with family or housemates. Communication Gaps: Use tools like Slack or Microsoft Teams for clear, asynchronous communication. Career Growth: Seek companies with transparent promotion paths and invest in continuous learning to stay competitive. Conclusion – Remote Work Hiring Now Remote work continues to redefine the U.S. job market in 2025, offering unparalleled flexibility and opportunities across industries like technology, healthcare, finance, and education. Companies like Zapier, GitLab, CVS Health, and Buffer are leading the way, hiring for diverse roles with competitive benefits. By leveraging specialized job boards, tailoring your applications, and upskilling, you can secure a remote job that aligns with your career goals and lifestyle. Whether you’re a seasoned professional or new to the workforce, the remote job market is brimming with possibilities. Start your search today and take the first step toward a flexible, fulfilling career. Frequently Asked Questions (FAQs) – Remote Work Hiring Now Which industries offer the most remote jobs in 2025? Technology, healthcare, finance, customer service, and marketing are among the top industries offering remote roles, with positions like software developers, telehealth professionals, and content writers in high demand. How can I find legitimate remote jobs? Use trusted platforms like FlexJobs, We Work Remotely, or LinkedIn to find verified listings. Avoid generic job boards to reduce the risk of scams. What skills are essential for remote work? Key skills include self-motivation, time management, communication, and proficiency with remote tools like Zoom, Slack, and project management software. Are remote jobs available for entry-level candidates? Yes, roles like virtual assistants, customer service representatives, and content writers are ideal for beginners and often require minimal experience. Do remote jobs pay as well as in-office roles? Many remote jobs, especially in tech and finance, offer competitive salaries, sometimes exceeding industry averages due to cost savings on office spaces. What are the benefits of working for a remote-first company? Remote-first companies offer flexibility, asynchronous work options, and benefits like home office stipends, wellness programs, and learning budgets. Can I work remotely from anywhere in the U.S.? Some companies allow work from anywhere, while others have state-specific requirements due to tax or legal regulations. Check job descriptions for details. How do I stand out when applying for remote jobs? Tailor your resume to highlight remote work skills, showcase measurable achievements, and demonstrate familiarity with collaboration tools in your cover letter. Are there part-time remote jobs available? Yes, companies like Amplify Education and Yoko Co. offer part-time remote roles in fields like education, customer service, and content creation. What tools should I learn for remote work? Familiarize yourself with tools like Slack, Zoom, Trello, Asana, and Google Workspace to enhance your remote work efficiency and appeal to employers. Related Posts Step-by-Step: How to Start Your Remote Data Entry Career Today Top 1099 Work From Home Jobs in the U.S. for Independent Contractors Legit Work From Home Jobs for Stepmoms: Real Opportunities & Flexible Roles in 2025 Top RN Careers Work From Home Nursing Jobs in the U.S. Best Work From Home Jobs Houston You Can Start Today Remote Pathophysiology Teaching Jobs: Companies Hiring Now in the USA Higher Education Remote Jobs: Teaching, Admin & More (U.S.) 25 Legit Work from Home Jobs That Really Pay Well in the USA Show more Show less

Thanks! Here's a professional job description for a Digital Marketing Executive (WhatsApp & Social Media Ads) role. Let me know if you'd like it customized further for a specific company or location. Job Title: Digital Marketing Executive – WhatsApp & Social Media Advertising Job Type: Full-time Location: Kopar Khairane, Navi Mumbai Industry: Digital Marketing / Advertising / E-commerce Job Overview we are seeking a highly motivated Digital Marketing Executive with expertise in managing WhatsApp campaigns and paid advertising across social media platforms. The ideal candidate will be responsible for strategizing, executing, and optimizing digital campaigns to drive engagement, lead generation, and conversions. Key Responsibilities plan and execute marketing campaigns via WhatsApp Business and automation tools. Create and manage paid ad campaigns on Facebook, Instagram, and other social media platforms. Monitor campaign performance, analyze data, and prepare performance reports. Collaborate with designers and content creators to develop high-impact ad creatives and messages. A/B test creatives, copy, and targeting for continuous campaign improvement. Maintain and update customer databases for remarketing and segmentation. Stay updated with the latest trends and best practices in digital advertising. RequirementsProven experience (1–3 years) in digital marketing, especially WhatsApp marketing and social media ads. Hands-on experience with Meta Ads Manager and WhatsApp Business APIs or third-party tools. Strong analytical skills with the ability to interpret campaign data and KPIs. Excellent communication and content writing skills. Ability to work independently and manage multiple campaigns simultaneously. Preferred QualificationsCertification in Digital Marketing (Google, Meta, HubSpot, etc.) Experience with tools like Zapier, Twilio, or chatbot platforms (e.g., WATI, Interakt). BenefitsCompetitive salary + performance bonuses Flexible working hours / Remote work options Opportunities for learning and career growth Collaborative and fast-paced team environment

Job Title: Automation Engineer – Go High Level + n8n + AI Integration Job Type: Part-time Work-mode: Remote Job Description: We are looking for an experienced Automation Engineer to build and optimize AI-driven lead engagement workflows. The ideal candidate will integrate Go High Level (GHL), n8n, and OpenAI (ChatGPT) to enable smart SMS conversations, lead qualification, opt-out handling, error alerts, and multi-client attribution. Key Responsibilities: Develop n8n workflows to power AI-based two-way SMS chats using OpenAI and GHL. Implement opt-out detection, tagging, and compliance logic in GHL. Build intelligent lead qualification and appointment booking logic via SMS. Set up client-specific tracking for workflow executions and errors. Configure real-time error alerts (Slack/WhatsApp) and logging systems. Enhance calendar workflows to include SMS reminders and updates. Required Skills: Strong hands-on experience with n8n workflow automation Familiarity with Go High Level (GHL) APIs and a ob Title: Automation Engineer – Go High Level + n8n + AI Integration Job Type: Part-time Work-mode: Remote Job Description: We are looking for an experienced Automation Engineer to build and optimize AI-driven lead engagement workflows. The ideal candidate will integrate Go High Level (GHL), n8n, and OpenAI (ChatGPT) to enable smart SMS conversations, lead qualification, opt-out handling, error alerts, and multi-client attribution. Key Responsibilities: Develop n8n workflows to power AI-based two-way SMS chats using OpenAI and GHL. Implement opt-out detection, tagging, and compliance logic in GHL. Build intelligent lead qualification and appointment booking logic via SMS. Set up client-specific tracking for workflow executions and errors. Configure real-time error alerts (Slack/WhatsApp) and logging systems. Enhance calendar workflows to include SMS reminders and updates. Required Skills: Strong hands-on experience with n8n workflow automation Familiarity with Go High Level (GHL) APIs and automation features Experience integrating OpenAI / ChatGPT in custom flows Knowledge of Twilio , API/webhooks , and multi-tenant workflow structures Bonus: Slack/WhatsApp integration, error monitoring, QuickBooks knowledge Deliverables: Functional automation system with documented workflows, API integrations, and modular design ready for scaling.utomation features Experience integrating OpenAI / ChatGPT in custom flows Knowledge of Twilio , API/webhooks , and multi-tenant workflow structures Bonus: Slack/WhatsApp integration, error monitoring, QuickBooks knowledge Deliverables: Functional automation system with documented workflows, API integrations, and modular design ready for scaling. Show more Show less

QA Engineer Requirement Exp : 3-8 years Remote Role Must-Have Skills ● Strong manual testing experience, covering both functional and non-functional testing ● Proficient in building and using automated testing tools for front-end and back-end validation (e.g., Cypress, Playwright, Selenium, Postman) ● Experience with API testing (RESTful services, JSON payload validation, status code assertions) ● Proven experience validating AI/ML models in production (LLMs, classification models, etc.) ● Understanding of hallucination detection, output relevance, token-level correctness, and fallback testing in GenAI applications ● Comfortable working in Agile workflows with tools like JIRA for sprint planning, defect tracking, and documentation ● Ability to clearly report test coverage, issues, and risk to client-facing and engineering teams Good-to-Have Skills ● Exposure to LLM orchestration frameworks or prompt routing tools (e.g., LangChain, LangGraph) ● Familiarity with GenAI testing tools such as PromptLayer, TruLens, or LLM Guard ● Experience validating multi-turn conversational agents or voice-based AI systems (e.g., Twilio-based interactions) ● Familiarity with QA practices in regulated environments (e.g., healthcare, HIPAA compliance) ● Basic scripting for test setup and debugging (e.g., Python, JavaScript)—not for development, but for testing support Show more Show less

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. As a Senior IT Internal Auditor, you will work with an agile team in a fast paced/high technology environment on multiple audit engagements across the enterprise throughout the audit cycle. You will participate in activities including identifying and assessing IT risks, developing and executing audit programs, completion of high-quality workpapers, identifying issues and reporting the results to audit stakeholders and management. This position will report to the Internal Audit Manager and will work closely with Business Technology (BT), Security, Engineering and other cross functional stakeholders. We’re looking for an individual with strong technology experience and an understanding of technology audit and IT risk, who is eager to join a small, growing team within a company continuing to experience rapid growth and expansion. Company Description: Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while still enforcing strong security protections. It integrates directly with an organization’s existing directories and identity systems, as well as 4,000+ applications. Because Okta runs on an integrated platform, organizations can implement the service quickly at large scale and low total cost. Thousands of customers, including Adobe, Allergan, Chiquita, LinkedIn, and Western Union, trust Okta to help their organizations work faster, boost revenue, and stay secure. To learn more about Okta, visit: https://www.okta.com . Responsibilities: Evaluate the design and operational effectiveness of key cybersecurity and related controls used at Okta Conduct walkthroughs, test controls and document workpapers (in a manner that aligns to our department methodology), assess IT risks, design audit programs, execute fieldwork, and write audit reports Effectively partner with BT, Security, Engineering, and cross functional stakeholders to ensure completion of remediation activities agreed upon during audit projects Gain stakeholder agreement on root causes of issues and appropriate corrective actions, while maintaining positive client relationships Participate in providing risk-based consulting to assist management during the development of business process improvements or the implementation of new systems Provide guidance, training and mentorship to other team members, fostering professional growth and ensuring knowledge transfer across the team Exercise judgment regarding planning, risk assessments, and completion of objectives on complex projects Qualifications: Bachelor’s degree in computer science, information systems, “STEM” (Science, Technology, Engineering and Math) or related major 3+ years of experience in audit with a focus on technology and IT risk Process an understanding of IT general controls including cybersecurity, SDLC, access and change management, logging and monitoring, disaster recovery, and cloud computing Technical expertise in IT systems including infrastructure, cybersecurity, and familiarity with IT governance frameworks Analytical and critical thinking proficiency in analyzing complex data and extracting meaningful insights Ability to identify root causes of issues and recommend appropriate remediation and safeguards Big 4 or similar auditing experience is desirable Strong written and verbal communication skills, including listening and interviewing skills Experience using industry standards/framework such as NIST CSF and COBIT Proven ability to conduct a variety of operational audits, including financial, operational, and IT Experience with cloud-based or software as a service (SaaS) companies is a plus Maintains a CISM, CISSP, CEH, or CISA designation Excellent analytical, organizational, and written/verbal communication skills Position is eligible for hybrid work, so communication, collaboration, and organization are key to your success Ability to effectively discuss audit findings and develop impactful solutions with business partners, focusing on right-sized solutions given the size and complexity of the organization Solutions oriented, with a willingness to roll up your sleeves to “get it done” Ability and desire to work hands on in an evolving, fast-paced environment #LI-CS7 What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Okta The foundation for secure connections between people and technology Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Location : India (Work from anywhere fully remote; preference for top tech hubs like Bangalore, Hyderabad, Pune, Mumbai, Chennai, Noida, Chandigarh, Kolkata) Reporting: Directly to the Founder & CEO & CTO Job Type: Full-time Salary: Competitive, based on experience About Quicoo Quicoo is building Australia’s first full-stack, multi-service super app — rideshare, courier dispatch, fleet and logistics management — all unified into a single powerful platform for everyday users, drivers, businesses, and fleet operators. Our mission: One App Does It All — transparent, reliable, and local. 🗂️ Role Overview We’re looking for an ambitious Backend Developer to help architect, build, and optimise the robust backend that powers Quicoo’s real-time rideshare bookings, dynamic pricing, driver tracking, fleet operations, job bidding, and automated compliance. You’ll craft secure, scalable Laravel APIs, smart surge pricing logic, dynamic fare engines, corporate billing, and event-based notifications — and work alongside a passionate mobile, frontend, and product team building Australia’s next big transport-tech success story. 🎯 What You’ll Do ✅ Design & build REST APIs for Rideshare, Courier, Fleet, Bid-to-Book, Click & Collect, and Admin services using Laravel + MySQL ✅ Develop real-time fare calculators , dynamic pricing engines, and geo-fenced heatmap surge logic with full admin control and override tools ✅ Build workflows for instant bookings, schedule-ahead rides, multi-stop rides , auto-rebooking, and fallback driver dispatch ✅ Architect and implement the Bid-to-Book module — customer job posts, driver bidding system, escrow hold & release flows ✅ Integrate corporate account management , fleet billing, and subscription models for high-volume B2B partners ✅ Implement Firebase Realtime DB and Laravel WebSockets for live driver tracking, trip status streams, and proof-of-trip compliance for law enforcement ✅ Build robust user authentication , driver onboarding (KYC, vehicle checks), visa work-hour limit enforcement, and fatigue compliance logic ✅ Integrate Stripe, Apple Pay, Google Pay for payments, refunds, commission splits, corporate invoicing, and wallet top-ups ✅ Develop event-based automation for push notifications (Firebase) , SMS alerts (Twilio) , and email triggers (SendGrid) linked to booking status, surge changes, reassignments, and compliance alerts ✅ Implement auto load allocation for courier jobs based on parcel weight/vehicle capacity and smart route optimisation ✅ Develop multi-job allocation logic to dynamically assign multiple bookings to a single driver on the fly with accurate ETAs ✅ Build system logging & audit trails for bookings, compliance, payments, and driver penalties ✅ Write clean, reusable, well-documented code; review pull requests, write tests, and collaborate daily in Agile sprints 🔑 Must-Have Skills ✔️ 3+ years experience with Laravel/PHP ✔️ Strong expertise in MySQL design, indexing & query optimisation ✔️ Comfortable with Firebase Realtime DB and Laravel WebSockets ✔️ Solid grasp of REST API design, OAuth2/JWT authentication ✔️ Proven Stripe API integration experience ✔️ Familiar with Redis queues, job dispatching & real-time event processing ✔️ Strong Git workflows, CI/CD best practices ✔️ Clear communicator, collaborative, and thrives in fast-moving Agile teams Show more Show less

At Anthias Biopharma Pvt Ltd, we're just launching a company. As an early-stage biopharma startup, we’re building from the ground up with bold ideas. The Role Job Description: Full-Stack Developer (E-Commerce and ERP Integration) Position Overview We are looking for a skilled and versatile Full-Stack Developer to join our team and take charge of designing, developing, and managing an advanced e-commerce platform integrated with ERP solutions. The ideal candidate will have expertise across multiple platforms (Shopify, WordPress, Odoo, or custom development) and a proven track record of delivering scalable and user-friendly applications. You will play a critical role in transforming SilkPharmacy.com into a cutting-edge, feature-rich online pharmacy. Key Responsibilities E-Commerce Development: Customize, integrate, and optimize platforms like Shopify, WordPress (WooCommerce), or Odoo for advanced e-commerce features. Develop and implement order management workflows, including draft orders, prescription management, and payment tracking. Build dynamic functionalities like multi-country price display, refrigerated shipping charges, and product search forwarding. Backend Development: Design and implement scalable backend systems using Python (Odoo), PHP (WordPress), or other relevant technologies. Develop RESTful APIs for integrating third-party services like payment gateways, shipping providers, and call center systems. Manage database interactions and ensure secure handling of sensitive customer data. Frontend Development: Create responsive, user-friendly interfaces using HTML, CSS, JavaScript, and modern frameworks (React/Vue.js/Angular). Customize templates and themes using Liquid (Shopify) or QWeb (Odoo). CRM and Call Center Integration: Integrate Zoho CRM and Tele CMI dialer for customer management and call center automation. Implement features like order history, repeat customer identification, and automated follow-ups for prescriptions and payments. Order Fulfillment Automation: Build workflows for forwarding orders to fulfillment partners across different countries, including email/WhatsApp-based Excel exports. Manage tracking number uploads and partner ledger reconciliation. Business Workflow Automation: Automate email and notification workflows for prescription requests, payment reminders, and refill reminders. Set adjustable frequency and thresholds for notifications and follow-ups. Testing and Debugging: Conduct thorough testing of applications to ensure performance, security, and reliability. Resolve bugs and optimize code for scalability. Security and Compliance: Implement security best practices to safeguard data and ensure compliance with industry standards (e.g., GDPR). Manage SSL certificates, firewalls, and secure payment gateway integrations. Ideal Profile Required Skills And Qualifications Technical Expertise: Proficiency in Python, PHP, JavaScript, HTML5, and CSS3. Experience with frameworks like Django/Flask, Laravel, or CodeIgniter. Expertise in e-commerce platforms like Shopify (Liquid), WordPress (WooCommerce), and Odoo. Familiarity with APIs (RESTful/GraphQL) and webhooks for third-party integrations. Database management experience with PostgreSQL, MySQL, and MongoDB. Knowledge of version control tools like Git. E-Commerce and ERP Integration: Deep understanding of order management, inventory, and multi-country pricing. Experience with prescription workflows, payment tracking, and fulfillment automation. Frontend Development: Strong understanding of UI/UX principles and responsive design. Experience with modern JS frameworks (React, Vue.js, Angular) is a plus. Cloud and Hosting Expertise: Experience with AWS, Google Cloud, or Azure. Knowledge of Linux server management, NGINX, Apache, and Docker. Call Center and CRM Tools: Familiarity with Zoho CRM, Tele CMI, Twilio, or similar tools. Integration experience with call center features like auto-dialers, transcription, andvoice-to-text. Business Workflow Automation: Hands-on experience with Zapier, Integromat, or similar tools. Additional Skills: Strong problem-solving and debugging skills. Excellent communication and ability to document processes effectively. What's on Offer? Work alongside & learn from best in class talent Join a well known brand within IT Services Work within a company with a solid track record of success Show more Show less

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as our next Staff Backend Engineer on Twilio’s Segment Engineering teams. About The Job As a Staff Backend Engineer on the Twilio Segment Engineering team, you’ll help us build and scale systems that support the leading Customer Data Platform (CDP) in a rapidly evolving and competitive market. Our products process billions of data points per hour, enabling customers to orchestrate and activate their data efficiently and flexibly. Segment provides a best-in-class data infrastructure and orchestration platform that supports a wide range of customer use cases, from identity resolution to real-time audience segmentation. As an engineer on this team, you will be responsible for designing, developing, and optimizing backend services that power data pipelines, APIs, and event-driven architectures. If you thrive in fast-moving environments, enjoy working on scalable systems, and are passionate about building high-performance backend services, this role is for you. Responsibilities In this role, you’ll: Design, develop, and maintain backend services that power Twilio Segment’s high scale data platform. Build scalable and high-performance APIs and data pipelines to support customer data orchestration. Improve the reliability, scalability, and efficiency of Segment’s backend systems. Collaborate with cross-functional teams including product, design, and infrastructure to deliver customer-focused solutions. Drive best practices in software engineering, including code reviews, testing, and deployment processes. Ensure high operational excellence by monitoring, troubleshooting, and maintaining always-on cloud services. Contribute to architectural discussions and technical roadmaps that align with Twilio’s CXaaS vision and Segment’s strategic initiatives. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 8+ years of experience writing production-grade backend code in a modern programming language (e.g., Golang, Python, Java, Scala, or similar). Strong fundamentals and experience in building fault tolerant distributed systems, event-driven architectures, and database design. Experience working with AWS cloud-based infrastructure. Well-versed in designing and building high-scale, low-latency APIs. Solid grasp of Linux systems and networking concepts. Strong debugging and troubleshooting skills for complex distributed applications. Experience shipping services (products) following the CI/CD development paradigm. Effective communication skills and ability to collaborate in a fast-paced team environment. Comfortable with ambiguity and problem-solving in a rapidly growing company. Desired Experience working with event streaming technologies (Kafka, Pulsar, or similar). Experience with database technologies like PostgreSQL, DynamoDB, or Databricks SQ>. Familiarity with containerization and orchestration tools (Docker, Kubernetes). Background in building multi-tenant SaaS platforms at scale. Experience working with observability tools such as Prometheus, Grafana, or Datadog. Experience working in a geographically distributed team. Location This role will be remote and based in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi). Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Show more Show less

We’re hiring a VoIP/SIP Engineer with deep expertise in large-scale real-time communication, SIP (LiveKit, OpenSIPS, Asterisk, Kamailio, etc.), and seamless human-AI call flows. What You’ll Do Architect, build, and scale high-concurrency VoIP platforms (think 10,000+ concurrent calls, multi-tenant). Deep-dive into SIP stack (LiveKit, OpenSIPS, etc.), optimize call routing, failover, and reliability. Integrate state-of-the-art AI voice agents into live voice traffic (real-time TTS/STT, call hand-off, etc.). Solve for ultra-low latency and seamless transfer between human and AI agents. Design for global scaling, redundancy, and compliance. Be the go-to expert for SIP security, NAT traversal, media streaming, protocol optimization, and troubleshooting at scale. You Must Have Proven experience architecting & running large-scale SIP/VoIP infrastructure (real-world scale, not “lab only”). Hands-on expertise with LiveKit, OpenSIPS, Kamailio, or similar platforms. Real experience with AI voice/telephony integration (TTS, STT, call control APIs, LLM workflow integration). Mastery of call concurrency, load balancing, RTP/media streaming, SBCs, NAT/firewall handling, etc. Solid skills in troubleshooting, profiling, and scaling real-time distributed systems. Track record of automating deployment/management (Kubernetes/Docker/Cloud infra). Clear, direct communication—no fluff. Bonus Experience with CPaaS integrations (Twilio, Plivo, Vonage). Knowledge of call center automation or conversational AI platforms. Past projects with high-throughput WebRTC/SIP hybrids. Who Should Apply If you’re the person that others call when their VoIP stack melts under load or when AI voice integration hits a wall, we want you. You’re comfortable being the authority in the room—and delivering solutions that work at scale. Show more Show less

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Okta is seeking a technical writer who is passionate about creating and delivering customer-centered technical content. We’re looking for a collaborative, creative team member who understands how to write clear, concise, and relevant content. Reporting to the Manager of Technical Documentation, you will work closely with a global network of engineers, product managers, and customer success professionals to understand real-world use cases for identity and access management. You will create practical technical content that guides Okta customers to adopt and deploy our solutions successfully. If you have a passion for learning new technologies and want to help us drive the adoption and ubiquity of our products and platform, this is the place for you! Location: Bengaluru, Karnataka, India Work Mode: Hybrid (2-3 days Onsite per week) Note: "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment." What you’ll be doing Design, develop, edit, and deliver accurate and effective documentation for Okta products. Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team to ensure quality and accuracy of content. Prioritize projects when working with multiple engineering teams. Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance. What you’ll bring to the role Minimum 4 years relevant experience writing documentation for Cloud or Enterprise products. Bachelor degree or certificate in Technical Writing is preferred. Self-starter who thrives in a fast-paced environment. Excellent written and verbal communication skills. Experience writing customer-facing developer documentation and release notes. Experience with Markdown, Visual Studio Code, and source control tools such as Git and GitHub. Enjoys collaborating with other writers. And extra credit if you have experience in any of the following! Strong ability to understand the application of security products in the real world and produce use case-based content. Knowledge of Okta or similar identity and access management solutions. Experience with DITA, OpenAPI, and Redocly Experience working in an Agile environment. #LI-Hybrid #LI-ASITRAY What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Okta The foundation for secure connections between people and technology Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Okta is seeking management leadership to lead a group of admin and developer documentation writers and doc tool engineers. You will report to the Senior Documentation Manager and be responsible for not only managing a team of writers and developers, but also contributing to the documentation, strategy, direction and communication of the Information Development team with a mission to produce high quality content. You will be responsible for ensuring close partnerships with Product Management and our Developer Content Strategy teams. Our product portfolios and engineering organization continue to grow at a rapid rate, and we need the right leadership to help us scale and define the right strategy to take our documentation to the next level! If you are someone who is interested in making a difference, this is the place for you! Location: Bengaluru, Karnataka, India Work Mode: Hybrid (2-3 days Onsite per week) Note: "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment." Job Duties and Responsibilities: Work with the Senior Manager, Product Managers and Developer Success to drive the long-term strategy and planning for product and developer documentation in collaboration with other engineering and product teams. Define and plan content projects, set targets, and measure success and effectiveness of deliverables leveraging Agile methodology. Contribute to the content development as we grow our team in the India office. Leverage resources, expertise, and knowledge across multiple projects to ensure attainment of project deliverables from project start to completion. Lead by example and set clear expectations and create a positive work environment that ensures a positive, respectful team environment, fostering collaboration and development. Mentor, guide, train and manage a team of talented & motivated professionals skilled in the art of technical writing and documentation site design. We have development offices in San Francisco, Bellevue, Toronto, and Bangalore. You will be managing writers and doc tool developers in India. Interface with QA, Product Management, Technical Support, and Technical Operations. Minimum REQUIRED Knowledge, Skills, and Abilities: 10+ years of technical documentation experience in admin/end user, developer, and API documentation. 5+ years directly leading and managing technical writers developing software documentation in a scrum environment. Experience with MadCap Flare, DITA, Acrolinx, VSCode, GitHub, Jira, Confluence Experience writing for APIs, SDKs, and embedded systems. Exceptional communication skills, in writing and verbally, whether in small group discussions, large-scale presentations, or with executives. Exceptional collaboration, partnership, presentation, and influencing skills. Proven track record in performance management and career development of individual contributors. Preferred Qualifications Experience in a technology company. Hands-on experience with markdown. Education and Training: Bachelor's degree in English, Communication, Technical and/or Professional Writing, Library & Information Science, Management, related degree or equivalent professional experience. #LI-Hybrid #LI-ASITRAY What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Okta The foundation for secure connections between people and technology Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Job Title:Five9_Level 9_Consultant_(Entity -S&C GN) Management Level:Level 9 - Consultant Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills: Five9, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, , Industry Solutions Consulting Good to have skills: Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Genesys Cloud, Genesys Engage, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : Join our team of SONG consultants who solve customer-facing challenges with clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce, and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction, and impacting front-end business metrics in a positive manner. Roles & Responsibilities: Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs. Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Five9 contact center solutions to clients:Product overview, Partner readiness support, pricing, documentation, first call presentations. Drive Partner support activities:A strong focus on nurturing deeper, more strategic relationships with key parties. Develop requirements based on leadership input:Performance/Status reporting, Problem Solving and Conflict Management. Professional & Technical Skills: Experience working with Customer Service Operations:Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing:Experience in Five9. In-depth knowledge and know-how of Customer Service Operations:Cross-industry experience, functional and hands-on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like VCC Administrator, Campaigns and IVR scripts. Proactively identifying customer needs through a technical benefits assessment:Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics:This includes pricing strategy of different on-premises and cloud solutions and providing detailed TCO. Experience in VCC administration & application experience:Use VCC Administrator, Campaign management tools, Scripts, Five9 Framework Components (such as Multi-Protocol Label Switching (MPLS), CRM integrations, IVA, etc.) or similar solutions. Additional Information: An opportunity to work on transformative projects with key G2000 clients. Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture:Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. About Our Company | Accenture Qualification Experience:4-8 years Educational Qualification:Engineering Degree or MBA from a tier 1 institute

Job Title :Genesys_Level 7_Manager_(Entity -S&C GN) Management Level :Level 7 - Manager Location :Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills : Genesys Cloud, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, Industry Solutions Consulting Good to have skills : Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary :Join our team of SONG consultants who solve customer-facing challenges at clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce, and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction, and impacting front-end business metrics in a positive manner. Roles & Responsibilities : Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs. Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients:Product overview, Partner readiness support, pricing, documentation, first call presentations. Drive Partner support activities:A strong focus on nurturing deeper, more strategic relationships with key parties. Develop requirements based on leadership input:Performance/Status reporting, Problem Solving and Conflict Management. Professional & Technical Skills : Experience working with Customer Service Operations:Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing:Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations:Cross-industry experience, functional and hands-on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment:Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics:This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO. Experience in Genesys Cloud administration & application experience:Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Additional Information : An opportunity to work on transformative projects with key G2000 clients. Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture :Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. About Our Company | AccentureQualification Experience :8+ years Educational Qualification :MBA from a tier 1 institute

Job Title - (Genesys)+(Level 7-Manager)+(Entity -S&C GN) Management Level: 7-Manager Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must-have skills: Genesys, Genesys pure cloud, Genesys cloud Good to have skills: Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Functional Experience :Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs Industry Experience Experience & Specialization in any of industry divisions such as Communication Media & Technology, Financial Services, Health & Public Services, Products & Resources. Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to excel at the role: Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 8+Years Educational Qualification: MBA from a tier 1 institute

Job Title :Five9_Level 7_Manager_(Entity -S&C GN) Management Level :Level 7 - Manager Location :Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills : Five9, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, , Industry Solutions Consulting Good to have skills : Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Genesys Cloud, Genesys Engage, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary :Join our team of SONG consultants who solve customer-facing challenges with clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce, and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction, and impacting front-end business metrics in a positive manner. Roles & Responsibilities : Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs. Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Five9 contact center solutions to clients:Product overview, Partner readiness support, pricing, documentation, first call presentations. Drive Partner support activities:A strong focus on nurturing deeper, more strategic relationships with key parties. Develop requirements based on leadership input:Performance/Status reporting, Problem Solving and Conflict Management. Professional & Technical Skills : Experience working with Customer Service Operations:Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing:Experience in Five9. In-depth knowledge and know-how of Customer Service Operations:Cross-industry experience, functional and hands-on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like VCC Administrator, Campaigns and IVR scripts. Proactively identifying customer needs through a technical benefits assessment:Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics:This includes pricing strategy of different on-premises and cloud solutions and providing detailed TCO. Experience in VCC administration & application experience:Use VCC Administrator, Campaign management tools, Scripts, Five9 Framework Components (such as Multi-Protocol Label Switching (MPLS), CRM integrations, IVA, etc.) or similar solutions. Additional Information : An opportunity to work on transformative projects with key G2000 clients. Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture :Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. About Our Company | Accenture Qualification Experience :8+ years Educational Qualification :MBA from a tier 1 institute

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio. Join the team as our next Staff Software Engineer, Warehouse Activation About The Job This position is needed to lead in a technical capacity a team focused on Twilio Segment Warehouse Activation. As a Staff Software Engineer in the Warehouse Activation group, you’ll build and scale systems that process 1B+ rows per month, helping our customers unlock value of our Customer Data Platform (CDP). The team you will help lead will have a deep understanding of large distributed systems and data processing at scale. In addition, the systems you manage connect directly to customer Data Warehouses such as Snowflake and Databricks. In your role you will be responsible for understanding Data Warehouse APIs and how to best integrate with these systems at high scale. We iterate quickly on these products and features and learn new things daily — all while writing quality code. We work closely with product and design and solve some of the toughest engineering problems to unlock new possibilities for our customers. If you get excited by building products with high customer impact — this is the place for you. Responsibilities In this role, you will: Design and build the next generation of Warehouse Activation platform, process billions of events, and power various use cases for Twilio Segment customers. This encompasses working on stream data processing, storage, and other mission-critical systems. Ship features that opt for high availability and throughput with eventual consistency Collaborate with engineering and product leads, as well as teams across Twilio Segment Support the reliability and security of the platform Build and optimize globally available and highly scalable distributed systems Be able to act as a team Tech Lead as needed Mentor other engineers on the team in technical architecture and design Partner with application teams to deliver end to end customer success. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required 8+ years of experience writing production-grade code in a modern programming language Strong theoretical fundamentals and hands-on experience designing and implementing highly available and performant fault-tolerant distributed systems. Experience programming in one or more of the following: Go, Java, Scala, or similar languages Well-versed in concurrent programming, along with a solid grasp of Linux systems and networking concepts. Experience operating large-scale, distributed systems on top of cloud infrastructure such as Amazon Web Services (AWS) or Google Cloud Platform (GCP) Experience in message passing systems (e.g., Kafka, AWS Kinesis) and/or modern stream processing systems (e.g., Spark, Flink). Have hands-on experience with container orchestration frameworks (e.g. Kubernetes, EKS, ECS) Experience shipping services (products) following CI/CD development paradigm. Deep understanding of architectural patterns of high-scale web applications (e.g., well-designed APIs, high volume data pipelines, efficient algorithms) Ideally domain expertise in the Modern Data stack with experience in developing cloud-based data solution components and architecture covering data ingestion, data processing and data storage Have a track record of successfully leading teams, large projects, or owned and built an important, complex system end to end, delivered iteratively. Excellent written and verbal technical communication skills to convey complex technical concepts effectively. Location : This role will be remote and based in India(Karnataka, Maharashtra, New Delhi, Tamil nadu and Telangana) What We Offer There are many benefits to working at Twilio, including things like competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Show more Show less

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio. Join the team as our next Software Engineer(L3), Warehouse Activation. About The Job This position is needed to manage and grow a team focused on Twilio Segment Warehouse Activation. As a Software Engineer(L3) in the Warehouse Activation group, you’ll build and scale systems that process 1B+ rows per month, helping our customers unlock value of our customer data platform (CDP). The team you will contribute tohelp lead will have a deep understanding of large distributed systems and data processing at scale. In addition, the systems you manage connect directly to customer Data Warehouses such as Snowflake and Databricks. In your role you will be responsible for understanding Data Warehouse APIs and how to best integrate with these systems at high scale. We iterate quickly on these products and features and learn new things daily — all while writing quality code. We work closely with product and design and solve some of the toughest engineering problems to unlock new possibilities for our customers. If you get excited by building products with high customer impact — this is the place for you. Responsibilities In this role, you will: Design and build the next generation of Warehouse Activation platform, process billions of events, and power various use cases for Twilio Segment customers. This encompasses working on stream data processing, storage, and other mission-critical systems Ship features that opt for high availability and throughput with eventual consistency Collaborate with engineering and product leads, as well as teams across Twilio Segment Support the reliability and security of the platform Build and optimize globally available and highly scalable distributed systems Mentor other engineers on the team in technical architecture and design Partner with application teams to deliver end to end customer success. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required 5+ years of experience writing production-grade code in a modern programming language Strong theoretical fundamentals and hands-on experience designing and implementing highly available and performant fault-tolerant distributed systems. Experience programming in one or more of the following: Go, Java, Scala, or similar languages Well-versed in concurrent programming, along with a solid grasp of Linux systems and networking concepts. Experience operating large-scale, distributed systems on top of cloud infrastructure such as Amazon Web Services (AWS) or Google CloudCompute Platform (GCP) Experience in message passing systems (e.g., Kafka, AWS Kinesis) and/or modern stream processing systems (e.g., Spark, Flink). Have hands-on experience with container orchestration frameworks (e.g. Kubernetes, EKS, ECS) Experience shipping services (products) following CI/CD development paradigm. Strong understanding of architectural patterns of high-scale web applications (e.g., well-designed APIs, high volume data pipelines, efficient algorithms) Ideally domain expertise in the Modern Data stack with experience in developing cloud-based data solution components and architecture covering data ingestion, data processing and data storage Have a track record of successfully delivering on large or complex projects delivered iteratively. Strong written and verbal technical communication skills to convey complex technical concepts effectively. Comfortable asking questions and taking initiative to solve problems where it is often necessary to “draw the owl” Location : This role will be remote and based in India(Karnataka, Maharashtra, New Delhi, Tamil nadu and Telangana) What We Offer There are many benefits to working at Twilio, including things like competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Show more Show less

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next Engineering Manager on Twilio’s Flex product team. About The Job This position is needed to manage the Flex Billing & Backend team of software engineers to own and extend the feature set offering to customers and therefore the overall solution reach of Flex. Flex is Twilio’s contact center platform and is a unique solution that provides customers with the building blocks they need to build a fully customized contact center solution to meet their needs. Responsibilities In this role, you’ll: Own and deliver delightful experiences for Twilio customers while: Be a champion for your team, setting individuals up for success and putting others’ growth first. Understand the architecture and processes required to build and operate always-available complex and scalable distributed systems in cloud environments. Advocate agile processes, continuous integration and test automation. Be a strategic problem solver and thrive operating in broad scope, from conception through continuous operation of 24x7 services. Exhibit strong communication skills: in person, or on paper. You can explain technical concepts to product managers, architects, other engineers, and support. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: You have a minimum of 10+years experience with 5 years of proven track record of leading and managing software teams. Experience managing multiple workstreams within the team Bachelor’s or Master’s degree in Computer Science, Engineering or related field. Technical Experience with: REST APIs Programming languages: Java/GoLang Relational databases like MySQL container technologies - Docker/Kubernetes. modern automated testing and CI/CD pipelines. SaaS Telemetry and Observability tools such as Datadog, Graphana, Prometheus. Excellent problem solving, critical thinking, and communication skills. Broad knowledge of development environments and tools used to implement and build code for deployment. Have strong familiarity with agile processes, continuous integration, and a strong belief in automation over toil. As a pragmatist, you are able to distill complex and ambiguous situations into actionable plans for your team. Owned and operated services end-to-end, from requirements gathering and design, to debugging and testing, to release management and operational monitoring. Desired Previous experience of the below would be a great plus: Contact Center and Customer Engagement solutions Delivering Billing solutions Location This role will be remote, and based in India(Karnataka, Tamil Nadu, Telangana, Maharashtra & New Delhi) Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Show more Show less

Locations : Gurgaon | Mumbai Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. We Are BCG X We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions. What You'll Do Responsibilities The Senior Growth Architect is responsible for injecting expert growth and marketing strategies into our project work. This person will act as a core member on a case team, often owning a key module and contributing directly to the project outcome. They continuously seek to evolve the industry standard for growth marketing best practices, rapidly inventing transformative new strategies to validate, launch, and scale customer growth programs. Their work spans across marketing, sales, pricing, digital self-service, and the technology that drives them. Through a hypothesis-driven, experiment-led test & learn approach, they strategize, implement, and execute go-to-market activities that ensure best in class customer acquisition, engagement, and retention. In this role you will: Be an authoritative marketing voice within a multi-disciplinary team to identify highest value use cases to unlock growth across Marketing, Customer Experience, and Sales touchpoints Drive growth strategy, execution, and optimization for clients during digitally-centric project work Define, execute, analyze, and optimize sophisticated technical marketing uses cases ranging from pilot to scale, mapping to real, observable quantitative and financial impact Collaborate with growth leadership and drive growth strategy documents, frameworks, and guidelines for internal and external use Convert insights into action: drive customer acquisition & retention from ideation to execution Define and validate core KPIs and unit economics, such as acquisition cost, retention rates, share of market, share of voice, Marketing ROI (ROMI), CAC:LTV, to drive the business Take a customer-centric approach to drive commercial outcomes across the entire customer journey from discovery to advocacy, including analyzing Customer Journeys to drive enhancements to Customer Experience Build on BCG's differentiation by building truly unique capabilities around media, technology, customer journey, and Growth operating models Be agile and iterative in your approach, and relentless in your search for the next unexploited growth opportunity #BCGXjob What You'll Bring You Should Have 8+ years of professional experience in industry, consulting, or agency, with B2C or B2B Marketing experience required Expert knowledge of digital growth and marketing tools such as: Meta, Google, Amazon, TikTok, Trade Desk, SEMRush, SimilarWeb, Salesforce, Adobe, Braze, Hubspot, Segment/Twilio, Amplitude, Optimizely, etc. Knowledge of or experience with leveraging marketing measurement tactics such as: Marketing Mix Modeling (MMM), Return on Marketing Investment (ROMI), Matched-market or AB Testing, Web/App Analytics, Customer Acquisition Cost (CAC), Customer Lifetime Value (CLV/LTV), etc. Entrepreneurial spirit to help us shape our growth initiatives, methodology, and client work Ability to think strategically and creatively: analyze, synthesize, recommend and take actions Previous experience focused on user acquisition, retention and other growth levers ideally with digital products and services Expert communication, presentation, and material preparation skills required Previous experience at a professional services role or consulting company highly desired Bachelor's degree in quantitative discipline like Finance, Economics, Statistics, Marketing, or a related field Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify. Show more Show less

Job Title: Software Developer Job ID: 0525 Work Mode: Remote Experience: 0–3 Years Salary Range: ₹3 LPA – ₹11 LPA About The Role We’re seeking a Software Developer with a passion for AI-driven technologies and a strong foundation in backend or full-stack development. This is a unique opportunity to work at the intersection of healthcare and AI, contributing to an innovative product that transforms how dental practices engage with their patients. Whether you're just starting your career or have a few years of experience, this role is ideal for builders who want to take ownership and move fast. Key Responsibilities Lead MVP development from concept to deployment Build an AI-powered scheduling and recommendation engine Develop a web-based platform that integrates with Open Dental software Implement features to analyze patient data and predict no-shows Automate patient communication via SMS and email using Twilio and SendGrid Support online appointment booking, payments, and smart promotions Ensure compliance with data security and healthcare standards (HIPAA) Integrate third-party APIs like Open Dental, Stripe, and more Collaborate directly with the founder for rapid iteration and feedback Design scalable architecture for future expansion Preferred Experience Strong coding skills in Python, Node.js, or TypeScript Experience with AI/ML models, LangChain, or intelligent automation Familiarity with building SaaS platforms or healthcare tech Bonus: Knowledge of Open Dental, Twilio, or HIPAA-compliant systems Tech Stack Highlights Backend: Node.js, TypeScript, Python Frontend: React, Next.js AI/ML: OpenAI, LangChain, custom classifiers Infrastructure: Firebase, AWS, Supabase APIs: Open Dental, Stripe, Twilio, SendGrid Who Should Apply We’re looking for developers who thrive in startup environments—self-starters who take initiative, iterate quickly, and care deeply about user impact. If you're excited by ownership, fast growth, and applying AI to solve real-world problems, we’d love to connect. Skills: next.js,open dental,langchain,stripe,hipaa,twilio,react,typescript,ai/ml,supabase,firebase,aws,node.js,sendgrid,python Show more Show less

About the Role We are seeking a highly experienced and innovative Senior AI Solutions Developer to lead the design, development, and implementation of our next-generation conversational AI platforms. This is a unique opportunity to build sophisticated AI solutions from the ground up, leveraging cutting-edge technologies to revolutionize customer interaction and operational efficiency. You will be responsible for the full lifecycle of these AI solutions, from conceptualization and architecture to development, deployment, and ongoing optimization. This role requires a deep understanding of natural language understanding (NLU), voice and text-based communication, workflow automation, and robust system integrations. Key Responsibilities Design, develop, and deploy advanced conversational AI agents for various interaction types. Implement and manage multilingual NLU models using Dialogflow CX , with GPT-4o as a sophisticated fallback mechanism. Integrate and configure communication channels via Twilio for seamless voice, SMS, and web chat interactions. Utilize ElevenLabs for human-like voice synthesis to enhance user experience. Develop and automate complex workflows using n8n to connect various systems and business processes. Build and maintain knowledge bases leveraging Pinecone for efficient information retrieval and vector database management. Establish secure and scalable integrations with leading business application platforms using OAuth2 . Manage and optimize cloud infrastructure on AWS , including EC2/Fargate, RDS, S3, Cognito, WAF, and KMS . Develop and implement custom analytics dashboards and leverage Twilio Flex Insights to monitor performance, identify trends, and drive continuous improvement. Collaborate closely with product managers, stakeholders, and other developers to gather requirements, define project scope, and deliver high-quality solutions. Stay abreast of the latest advancements in AI, conversational AI, and related technologies. Required Tech Stack Expertise Frontend: React.js (Web Chat), SMS, Phone (Voice) Conversational Layer: Dialogflow CX (multilingual NLU), GPT-4o (fallback) Communication Channels: Twilio (Voice, SMS, Web Chat) Voice Synthesis: ElevenLabs (human-like TTS) Workflow Automation: n8n Knowledge Management: Pinecone (FAQs vector DB) CRM/PMS Integration: OAuth2 (integrating with various business application APIs) Hosting: AWS (EC2/Fargate, RDS, S3, Cognito, WAF, KMS) Analytics: Twilio Flex Insights, custom dashboards Qualifications Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Software Engineering, or a related field. 3+ years of experience in developing and deploying conversational AI solutions or similar complex software systems. Proven expertise across the specified tech stack. Strong understanding of API design and integration principles. Experience with cloud-native development and serverless architectures. Excellent problem-solving skills and ability to troubleshoot complex issues. Strong communication and collaboration skills. Ability to work independently and thrive in a remote work environment. Bonus Points: Contributions to open-source projects in AI or related fields. Certifications in AWS or relevant AI technologies. Why Join Us? Be at the forefront of AI innovation in a rapidly evolving field. Work on challenging and impactful projects that directly contribute to business growth. Collaborate with a talented and passionate team, even from the comfort of your home. Opportunity for continuous learning and professional development. Enjoy the flexibility and autonomy of a fully remote work model. Show more Show less

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a highly skilled Conversation Designer to craft engaging and effective conversational experiences for voice assistants. The ideal candidate has a deep understanding of Natural Language Understanding (NLU) concepts, experience of working with Google Platform, strong designer skills. You will work closely with Solution Architects, business stakeholders, and developers to ensure seamless conversational interactions that align with business goals. Key Responsibilities: Design conversational flows for IVR systems using Dialogflow CX, incorporating best practices in UX writing, voice interaction, and call center operations. Create and optimize user journeys, intents, training phrases, entity definitions, and dialog states to support a wide range of user inputs and outcomes. Write natural-sounding, on-brand prompts and responses tailored to voice interactions, ensuring clarity, tone consistency, and accessibility. Collaborate with cross-functional teams (developers, QA, stakeholders) to prototype, test, and iterate on conversation flows. Analyze user behavior and bot performance using analytics tools to identify areas for improvement and suggest enhancements. Develop and maintain conversation design documentation, style guides, and bot persona guidelines. Conduct usability testing and call flow simulations, incorporating user feedback and tuning NLP models to optimize performance. Qualifications 3+ years of experience designing conversational experiences for voice-based bots. Experience working with conversational AI platforms, especially Google Dialogflow. Strong writing skills, with an ability to write natural, human-centric dialogue. Familiarity with call center operations, IVR/ Voice bot logic, and telephony systems (e.g., Twilio, Genesys, Avaya). Proven ability to create engaging and intuitive conversational user experiences using Visio, draw.io or any other suitable tools. Solid understanding of business use cases and the value conversational AI brings to organizations. Basic understanding of NLP concepts, including intents, entities, and training data. Experience conducting UX research or usability testing for voice interfaces is a plus. Comfortable working in Agile/Scrum environments, managing multiple projects, and communicating with technical and non-technical stakeholders. Nice to have: Knowledge of SSML, speech tuning, and TTS/ASR best practices. Basic knowledge on any programming language such as C++, C#, Node.js, or JavaScript. Portfolio showcasing conversational projects, IVR flows, or bot design samples. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Show more Show less

Role: Full-Stack Developer (Node.js / React / AWS) Position Type: Full-Time Contract (40hrs/week) Contract Duration: 6 months+ (Long Term) Work Hours: IST and overlapping with EST Work Schedule: 8 hours/day (Mon-Fri) Location: 100% remote Tech Stack: Frontend: React.js Backend: Node.js Database: PostgreSQL Cloud: AWS (Lambda, S3, API Gateway, etc.) Bonus: Twilio Studio Flows or Twilio API experience Requirements: 4+ years of professional experience in full-stack development Strong proficiency with JavaScript (Node.js + React) Experience with relational databases (PostgreSQL preferred) Proven hands-on AWS development experience Bonus: Prior experience building with Twilio (especially Twilio Studio Flows) Comfortable working independently and asynchronously in a remote setting Strong communication and collaboration skills Show more Show less