Customer Success Executive Location: Gurugram Salary: ₹22,000 – ₹25,000 per month Industry: Imitation Jewellery (D2C) Employment Type: Full-time About the Role: We are seeking a highly motivated and empathetic Customer Success Executive to join our growing D2C imitation jewellery business. This role is pivotal in delivering a superior customer experience, ensuring satisfaction, and building long-term customer relationships. You will be responsible for proactively engaging with customers via calls and over DMs, addressing their concerns, ensuring timely resolutions, and supporting retention initiatives. Key Responsibilities: • Proactively call and follow up with customers to ensure satisfaction and loyalty • Resolve customer issues and queries in a timely and effective manner • Enhance customer retention through personalized support and engagement • Maintain a positive, empathetic, and professional attitude at all times • Utilize data and feedback to suggest improvements to the customer experience • Collaborate with internal teams (operations, logistics, etc.) to ensure seamless service delivery • Maintain accurate records of customer interactions Qualifications & Skills: • Prior experience in a D2C (Direct-to-Consumer) brand is mandatory • Minimum 1 year of relevant customer support or success experience • Strong communication and interpersonal skills with a focus on empathy • Excellent command of spoken and written English • Knowledge of any regional language (like Malayalam, Telugu, etc) will be a plus • Solid analytical skills and a solution-oriented mindset • Ability to multitask and work in a fast-paced environment • Empathetic, soft-spoken • Bachelor's degree in any discipline Additional Information: • 6-day working schedule • Friendly, supportive, and collaborative work environment • Growth opportunities within the customer experience team Show more Show less
Copywriter and Social Media Manager We are seeking a creative and dynamic Copywriter and Social Media Manager to join our team. This role is requiring both strong copywriting skills and the ability to manage and grow our social media presence. You will be responsible for crafting compelling, engaging content across various platforms and managing social media strategies to increase brand awareness, drive engagement and boost conversions. Location : Gurugram Company : Eroute Lifestyle Private Limited About us: Eroute Lifestyle Private Limited is a D2C company dedicated to Imitation Jewellery. We are passionate about delivering trending Jewellery and fostering an engaging and inspiring community. We pride ourselves on our innovative designs, high-quality products, and excellent customer service. We are looking for a creative and dynami6c Social Media Manager to join our team. Key Responsibilities Write clear, engaging, and persuasive copy for various formats, including websites, blogs, email campaigns, product descriptions, and advertisements. Develop original content ideas that align with the brand voice and marketing goals. Collaborate with marketing and design teams to develop creative assets. Develop and implement a comprehensive social media strategy across multiple platforms (Facebook, Instagram, Twitter, LinkedIn, etc.). Create and schedule social media posts that reflect the brand voice and engage with the target audience. Monitor social media trends, analytics, and performance to optimize campaigns and improve engagement. Stay up to date on social media best practices, tools, and platform updates. Collaborate with influencers to develop engaging, on-brand content that drives awareness and engagement across social media platforms. Has been a part of product and lifestyle shoots or is willing to learn. Skills and Qualifications Proven experience as a copywriter, social media manager, or similar role. Excellent writing, editing, and proofreading skills with a focus on creativity and storytelling. Experience in managing social media accounts for a brand or organization. Proficiency with social media management tools. Knowledge of current social media trends and emerging platforms. Familiarity with design and visual content creation tools (e.g., Canva, Adobe Creative Suite) is a plus. Excellent communication and organizational skills. Education and Experience Bachelor's degree in Marketing, Communications, Journalism, or a related field. Good experience in copywriting, social media management, or digital marketing. Portfolio or examples of previous work required. Key Competencies Creativity and attention to detail. Strong time management and multitasking abilities. Ability to work independently and collaboratively. Data-driven mindset with experience analysing social media metrics. Benefits Competitive salary. Paid time off and holidays. Opportunities for professional growth and development. How to Apply: Interested candidates should submit their resume, a cover letter, and a portfolio of their social media content and copy writing to hr@eroutelife.in . Please include “Copywriter and Social Media Manager Application” in the subject line of your email. Eroute Lifestyle Private Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Image Editor We are a growing startup in the imitation jewellery space, committed to delivering high-quality, trendy, and affordable pieces to our customers. As a young and dynamic brand, we believe in creativity, collaboration, and building something unique. If you're passionate about visual storytelling and want to be part of a brand from the ground up, we’d love to have you on board Location: Gurugram Company: Eroute Lifestyle Private Limited About us: Eroute Lifestyle Private Limited is a D2C company dedicated to Imitation Jewellery. We are passionate about delivering trending Jewellery and fostering an engaging and inspiring community. We pride ourselves on our innovative designs, high-quality products, and excellent customer service. We are looking for a creative and dynamic Social Media Manager to join our team. Key Responsibilities Edit and retouch high-resolution product and model images Remove backgrounds, correct lighting, sharpen details, and ensure colour accuracy Enhance jewellery shine, texture, and appeal Maintain consistency in visual aesthetics and brand identity Work closely with photographers, stylists, and social media team Organize and manage edited files for web and social media platforms Meet tight deadlines and deliver high-quality edits Skills and Qualifications · Proficiency in Adobe Photoshop and Lightroom (or similar tools) · Strong understanding of image composition, lighting correction, and color grading · Ability to handle bulk editing with speed and accuracy · Eye for aesthetics, detail, and jewellery-focused presentation · Creativity in framing and cropping images · Basic knowledge of social media content formats (for Instagram, Pinterest, etc.) · Bachelor’s degree/diploma in Design, Photography, Visual Arts, or a related field (preferred, not mandatory) · Prior experience in fashion, jewellery, or product image editing is a big plus · Portfolio of past work must be shared with the application Education and Experience Bachelor’s degree in any of the following fields (preferred, not mandatory): Graphic Design Visual Communication Fine Arts Photography Fashion Communication Diploma or certification in Photoshop, Photography, or Image Editing tools is an added advantage Freshers with strong portfolios or freelance experience are welcome to apply Benefits Competitive salary. Paid time off and holidays. Opportunities for professional growth and development. How to Apply: Interested candidates should submit their resume, a cover letter, and a portfolio of their social media content and copy writing to hr@eroutelife.in . Please include “Copywriter and Social Media Manager Application” in the subject line of your email. Eroute Lifestyle Private Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive
Influencer Marketing Associate Location: Gurugram Years of Experience: 1-2 years Salary: INR 20-25k Industry: Imitation Jewellery (D2C) Employment Type: Full-time / Open to internships with competitive stipend. About the Role: We are seeking a highly motivated Influencer Marketing Associate to join our growing D2C business. As an Influencer Marketing Associate, you will assist the marketing team in identifying, connecting, and collaborating with influencers to promote our brand and campaigns. You will be involved in researching potential influencers, managing outreach, coordinating content approvals, tracking campaign performance, and maintaining influencer relationships. This role is ideal for someone who is passionate about social media, up-to-date with trends, and eager to learn the dynamics of influencer marketing. Key Responsibility: Influencer Identification & Outreach. Campaign Planning & Strategy Negotiation & Collaboration. Content Coordination & Approval. Execution & Posting Schedule. Performance Tracking & Reporting Relationship Management Qualifications & Skills: Currently pursuing or recently completed a degree/diploma in Marketing, Mass Communication, Advertising, Digital Media, or a related field. Basic Knowledge of influencer marketing concepts and campaign processes. Basic understanding of social media platforms (Instagram, You Tube). Creative thinking and interest in trends, content creation, and influencer culture. Proficiency in MS Excel/Google Sheets for maintaining influencer databases. Preferred Skills (Optional): Familiarity with influencer marketing tools & platforms Knowledge of current social media trends, hashtags, and viral content formats Ability to write clear and engaging influencer brief Why Join Us: Learning Opportunities. Flexible working culture Skills growth Hands-on Experience H ow to apply: E-mail your resume to hr@eroutelife.in Company Websit e: www.stylishkudi.com
Customer Success Executive Location : Gurugram Salary : ₹25,000 – ₹30,000 per month Industry : Imitation Jewellery (D2C) Employment Type : Full-time About the Role: We are seeking a highly motivated and empathetic Customer Success Executive to join our growing D2C imitation jewellery business. This role is pivotal in delivering a superior customer experience, ensuring satisfaction, and building long-term customer relationships. You will be responsible for proactively engaging with customers via calls and over DMs, addressing their concerns, ensuring timely resolutions, and supporting retention initiatives. Key Responsibilities: • Proactively call and follow up with customers to ensure satisfaction and loyalty • Resolve customer issues and queries in a timely and effective manner • Enhance customer retention through personalized support and engagement • Maintain a positive, empathetic, and professional attitude at all times • Utilize data and feedback to suggest improvements to the customer experience • Collaborate with internal teams (operations, logistics, etc.) to ensure seamless service delivery • Maintain accurate records of customer interactions Qualifications & Skills: • Prior experience in a D2C (Direct-to-Consumer) brand is mandatory • Minimum 1 year of relevant customer support or success experience • Strong communication and interpersonal skills with a focus on empathy • Excellent command of spoken and written English • Knowledge of any regional language (like Malayalam, Telugu, etc) will be a plus • Solid analytical skills and a solution-oriented mindset • Ability to multitask and work in a fast-paced environment • Empathetic, soft-spoken • Bachelor's degree in any discipline Additional Information: • 6-day working schedule • Friendly, supportive, and collaborative work environment • Growth opportunities within the customer experience team
We’re Tvisii- a fast-growing marketplace for all things imitation jewellery! We've got the sparkle. Now we need someone who can show the sparkle. If pixels are your paint and you storyboard your life in transitions, Tvisii might be just your creative abode! What will you do? (a.k.a. your creative playground) ● Design scroll-stopping visuals for our website, socials, and everywhere our jewellery shines. ● Add that extra oomph in your videos and reels with attention-hooking transitions, colour grading, visual effects, and more. ● Retouch and style product photos to look clean, real, and naturally placed. ● Team up with Content & Marketing teams to bring campaigns alive from mood boards to masterpieces. ● Help us create a visual vibe that makes people fall in love with accessories again. Who are you? (besides awesome!) ● A creative with 3+ years of experience in Graphic Designing and Video Editing. ● Ideally from NIFT (or any top design school) - we LOVE good fashion sense. ● OBSSESSED with detail, colour, typography, alignment, and trends. But aware about when to BREAK RULES! ● You never settle for just okay. ● Bonus Points : If you have worked with a Jewellery or Fashion brand. Your toolkit (or your only office bag) - don't worry it's all in the mind! ● Adobe Creative Suite - Photoshop, Illustrator, After Effects ● Canva (for quick and easy designs) ● Bonus Points : Experience with Figma for UI/UX design What we offer? ● High-energy creative startup environment that encourages experimentation. ● Chance to build and grow a brand visually from ground up. ● Colleagues who live for mood boards and movies (latter would be just our silent invitation to you if you wanna join)! ● A good eye for colour, layout, and trending aesthetics. ● Fun vibes. Tasty trips. Infinite learning How to apply? Send us your portfolio (please make it look good, we’re judging!) and Resume at hr@eroutelife.in Brand’s website www.tvisii.com
Customer Success Executive Location : Gurugram Salary : ₹25,000 – ₹30,000 per month Industry : Imitation Jewellery (D2C) Employment Type : Full-time About the Role: We are seeking a highly motivated and empathetic Customer Success Executive to join our growing D2C imitation jewellery business. This role is pivotal in delivering a superior customer experience, ensuring satisfaction, and building long-term customer relationships. You will be responsible for proactively engaging with customers via calls and over DMs, addressing their concerns, ensuring timely resolutions, and supporting retention initiatives. Key Responsibilities: • Proactively call and follow up with customers to ensure satisfaction and loyalty • Resolve customer issues and queries in a timely and effective manner • Enhance customer retention through personalized support and engagement • Maintain a positive, empathetic, and professional attitude at all times • Utilize data and feedback to suggest improvements to the customer experience • Collaborate with internal teams (operations, logistics, etc.) to ensure seamless service delivery • Maintain accurate records of customer interactions Qualifications & Skills: • Prior experience in a D2C (Direct-to-Consumer) brand is mandatory • Minimum 1 year of relevant customer support or success experience • Strong communication and interpersonal skills with a focus on empathy • Excellent command of spoken and written English • Knowledge of any regional language (like Malayalam, Telugu, etc) will be a plus • Solid analytical skills and a solution-oriented mindset • Ability to multitask and work in a fast-paced environment • Empathetic, soft-spoken • Bachelor's degree in any discipline Additional Information: • 6-day working schedule • Friendly, supportive, and collaborative work environment • Growth opportunities within the customer experience team
Job Title: Marketplace Manager Location: Gurugram Salary: ₹60,000 per month Industry: Imitation Jewellery (D2C) About us: Eroute Lifestyle Private Limited is a D2C company dedicated to Imitation Jewellery. We are passionate about delivering trending Jewellery and fostering an engaging and inspiring community. We pride ourselves on our innovative designs, high-quality products, and excellent customer service. We are looking for a Marketplace Manager to join our team. Role Overview We are seeking a Marketplace Manager to lead and manage our presence across online marketplaces. This is a hands-on role where the individual will directly manage listings, ads, recommendations, and settlements, while leveraging Govind as an assistant for execution. The Marketplace Manager will be the single point of accountability for marketplace performance and growth. Key Responsibilities Hands-on Marketplace Management – Own end-to-end operations across platforms (Amazon, Flipkart, Myntra, Nykaa, etc.). Listings & Content – Create, update, and optimize product listings with accurate pricing, images, and descriptions. Advertising (PLAs & Sponsored Ads) – Run and optimize Product Listing Ads (PLAs), sponsored campaigns, and ensure strong ROI. Recommendations & Visibility – Work with marketplace category managers to drive product recommendations and secure premium placements. Settlements & Reconciliation – Track payouts, commissions, returns, and ensure accurate financial settlements. Performance Tracking – Monitor sales, ads, stock, and competitor benchmarks; prepare weekly dashboards for management. Execution Oversight – Lead execution with Govind as support, assigning tasks and ensuring timely delivery. Key Skills & Competencies Strong knowledge of major marketplaces (Amazon, Flipkart, Myntra, Nykaa, etc.). Hands-on experience with listings, ads (PLAs), and settlement tracking. Proficiency in Excel/Google Sheets; analytical and detail-oriented. Strong negotiation and category management skills. Ability to work in a fast-paced, target-driven environment. Team leadership skills with accountability mindset. Knowledge of quick comm will be a added advantage . Qualifications Graduate/MBA with 3–6 years of experience in marketplace/e-commerce management. Proven track record of driving sales and growth on marketplaces. Prior experience in fashion, jewellery, or consumer brands preferred. How to Apply Send us your resume at hr@eroutelife.in