2.0 - 6.0 years

0 - 0 Lacs

maharashtra

On-site

As a Quality Control Expert at AP Guru, a leading online education technology company, your primary responsibility will be to maintain the high standards of quality in live tutoring sessions. Your role will involve reviewing recordings, providing constructive feedback to teachers, and ensuring that the values upheld in our online classes align with the company's ethos. You will be expected to thoroughly assess recorded tutoring sessions to ensure they meet quality standards and identify areas for improvement. Additionally, you will communicate expectations and quality standards to teaching staff, fostering a collaborative environment by offering support and guidance to enhance teaching effectiveness. Regular communication with teachers to address identified issues promptly and clearly articulate expectations and standards for maintaining quality in online classes will be essential. You will also play a crucial role in upholding the values and principles of AP Guru in every tutoring session, acting as a guardian of the company's commitment to excellence and student satisfaction. Collaboration with the Training Team to provide training and support to teachers, offering additional resources to enhance their delivery, and adherence to quality standards will be part of your responsibilities. You will work closely with the management team to share insights on the overall quality of tutoring sessions and contribute to the continuous improvement of processes and standards. To qualify for this role, you should have a Bachelor's degree in Education, Quality Assurance, or a related field, along with previous experience in quality control or a similar role in the education industry. Excellent communication and interpersonal skills, strong analytical and problem-solving abilities, familiarity with online education platforms, and a commitment to upholding the values and standards of AP Guru are also required. If you are passionate about maintaining quality in online education and have the necessary qualifications and skills, we invite you to join our team as a Quality Control Expert at AP Guru. The salary for this position ranges from Rs 18,000 to 20,000 per month.,

Posted 3 days ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.