Territory Service Manager Saaki Argus & Averil Consulting

2.0 - 10.0 years

0 Lacs

andhra pradesh

On-site

As a Territory Service Manager in the Two-wheeler manufacturing Industry, your role will involve the following key responsibilities: - Improve service business of dealer. - Enhance service operational efficiency in the workshop to boost customer satisfaction and profitability. - Enhance PSF Score through service process audit and implement corrective actions to elevate service standards at the workshop. Address specific details requiring immediate attention. - Regularly communicate with customers via telephone or personal meetings to understand their expectations and take necessary measures. Assist dealers in resolving customer complaints within 48 hours. - Enhance the capability level of th...

Posted 3 days ago

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