Company Description tulåh Clinical Wellness is a leader in integrated wellness destinations, combining ancient Ayurvedic wisdom with modern medicine and data-driven diagnostics. Located in Kerala, South India, our luxury clinical wellness sanctuary offers personalized programs that blend traditional Ayurveda, yoga, nutrition, and advanced medical screenings. Guests from across India, the GCC, and Russia experience detox, stress relief, and rejuvenation in Kerala's lush wellness capital. Our multi-channel approach extends the tulåh experience beyond the stay, including a healthcare companion app, urban wellness centers, and bespoke at-home sanctuaries, all committed to holistic, evidence-based well-being. Role Description This is a full-time on-site role for a Reservation Associate, located in Kozhikode. The Reservation Associate will handle guest inquiries, process reservations, and manage booking systems to ensure a seamless guest experience. Day-to-day tasks include responding to phone and email inquiries, updating reservation records, coordinating with other departments to fulfill special guest requests, and ensuring accuracy in all bookings. The Reservation Associate will also provide excellent customer service to guests before, during, and after their stay. Qualifications Reservation management and booking system experience Customer service and communication skills Attention to detail and organizational skills Ability to multitask and handle high-pressure situations Proficiency in Microsoft Office Suite Experience in the hospitality industry is a plus Fluency in English; knowledge of additional languages is beneficial Bachelor's degree in Hospitality Management, Business, or related field preferred
Company Description tulåh is a pioneer in integrated clinical wellness destinations, blending ancient Ayurvedic wisdom with modern medicine and data-driven diagnostics. Our luxury clinical wellness sanctuary in Kerala, South India, guides guests toward lasting vitality and balance. Combining traditional Ayurveda, yoga, and nutrition with advanced medical screenings, we support chronic illness management, longevity, and mind-body harmony. Through tulåh Digital and Urban tulåh, our multi-channel approach extends wellness experiences globally, including in Dubai, Mumbai, and Moscow, and even offers bespoke home sanctuaries. Role Description This is a full-time, on-site role for a Reservations Executive located in Kozhikode. The Reservations Executive will handle daily reservation tasks, ensure customer satisfaction, manage booking inquiries, and provide exceptional customer service. Additionally, the individual will process reservations efficiently and support sales efforts as required. Qualifications Strong Communication and Customer Service skills Experience in managing Reservations and ensuring Customer Satisfaction Sales skills and ability to support sales efforts Excellent organizational and multitasking abilities Prior experience in the wellness or hospitality industry is a plus Bachelor's degree in Hospitality Management, Business, or related field