197 Ttt Jobs - Page 6

Leading BPO in Gurgaon/Bangalore Hiring for Process Trainer International Banking Voice Process(Mandatory) Require minimum 1years experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7.5LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including, computer-based training, interactive classroom training and written job aids. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 2 years total experience + 1 year experience in the BFSI domain Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Strong understanding of IT products, software development, and technical concepts. Experience in developing and delivering technical training programs. Strong project management, problem-solving, and organizational skills. Strong Communication Skills

Hello Everyone Greetings from Shiningstars !! WE HAVE COME UP WITH THE REQUIREMENTS OF SOFT SKILLS TRAINER FOR A MULTINATIONAL BPO IN LUCKNOW. Budget -up to 6.8 lpa If you like tremendous growth, with flattered, relish over-achievers, you will enjoy your bright career with us. Imagine yourself going to work with one thing in your mind; Being a process trainer need to have clear goals and objectives; plan, organize, delegate, arrange and ensure the completion of the team's responsibilities. Role and Responsibilities Responsible for NHT batches Excellent written, oral and presentation skills, as well as be proficient in MS Office products (Word, Excel, Visio, PowerPoint) Train new hired Trainees in the area of Customer Service Skills/ Process Knowledge/Product Knowledge etc. (CORE Training. Floor support as per the process requirements Coordination with quality team for TNI & TNA Feedback and session to conduct as per the requirement Manage attrition and throughput . Responsible for refresher Training . Ensure PKT is getting completed on time on floor Required Candidate profile Graduate In Any Discipline Overall 3 years and 1 year as a Soft Skills Trainer in any BPO. Ability To Work Flexible Schedules And Shifts Excellent Communication And Presentation Skills Customer centric experience Should be comfortable with work from office model If you are eligible as per above then you can call or whatsapp to schedule your interview on 6389577376 Sumbul Khan . #softskillstrainer #trainer #process Trainer #BPO Trainer #process Training #vna #communication #behavorial

Total 3 yrs from BPO out of this 1yr exp as a trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply HINDI MUST Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work from Office Bangalore only not for kolkata..Apply those who can relocate in Bangalore

Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply HINDI MUST Required Candidate profile Work from Office Bangalore and kolkata.. Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

2yr exp as a Senor Manager Training & Quality on paper or AVP Training & Quality Manage BPO Quality & Training Team TTT TNA TNI BQM CSAT TQM RCA IMMEDIATE JOINERS Call/ WhatsApp CV AMIT 8178259405 Neha 8287267407 Required Candidate profile Hiring AVP Training and Quality Manager for MNC BPO Client at Lucknow for Work from Office not for Delhi/NCR and Noida.Apply thoSe who can relocate in Lucknow Perks and benefits Fix Salary + lucrative Incentives

Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407 Required Candidate profile Work form Office-Hyderabad..Call/Whtapp cv to Amit 8178259405 Neha 8287267407

Total 8 yrs exp out of this 2 yr exp as a BPO Manager Training on the paper excluding AM-DM exp Annual Training Budget & plans NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Required Candidate profile WFO Kolkata only not in Delhi/NCR or Pune APPLY IF CAN RELOCATE in Kolkata AM/DM cannot apply Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Process Trainer /Soft skills Trainer BPO MUST-Min 1 yr BPO Trainer on Paper exp TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER ONLY BPO EXP SHUD APPLY MUST-Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Sales Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

* Total 6 yrs exp from BPO out of this 2 yr exp as BPO Assistant Manager Training on the paper *Prepare Annual Training Budget& plans *NHT, OJT, Refresher training *Immediate Joiner *Call/ WhatsApp cv Neha 8287267407 Amit 8178259405 Required Candidate profile Work from Office- Bangalore only not for Hyderabad,Apply those who can relocate in Bangalore Proficient in English and Hindi Perks and benefits Fix Salary + lucrative Incentives

PLEASE READ (Requirements) CAREFULLY BEFORE APPLYING/ WILL REVERT TO RELEVANT PROFILES. Job Description: Assistant Manager - Training (MNC BPO) Position Title: Assistant Manager - Training Department: Training & Development Location: Lucknow/ Bangalore Reports To: Training Manager / Learning & Development Lead Job Type: Full-Time About the Company: We are a leading global provider of business process outsourcing (BPO) services. We help clients across multiple industries enhance their operations through innovative solutions and world-class customer service. As an Assistant Manager in our Training department, you will play a pivotal role in shaping the future of our employees and ensuring they have the skills and knowledge required to deliver exceptional service to our clients. Position Overview: The Assistant Manager Training is responsible for leading and managing the training operations for the team. You will ensure the effective delivery of training programs, monitoring performance, conducting assessments, and continuously improving the learning and development initiatives within the organization. The ideal candidate should have a strong background in training, exceptional communication skills, and a passion for developing talent in a dynamic environment. Key Responsibilities: Training Delivery: Lead and deliver effective training sessions for new hires and existing employees across various functions, ensuring high-quality and engaging content delivery. Training Needs Analysis: Collaborate with department heads and HR to identify training needs based on performance data, business objectives, and evolving market trends. Curriculum Development: Assist in designing, updating, and customizing training materials and programs to ensure alignment with organizational goals and industry standards. Team Leadership: Lead a team of trainers, providing guidance, support, and performance feedback. Ensure all trainers are equipped with the necessary resources and skills to succeed. Performance Management: Track and analyze trainee progress through assessments, feedback, and performance metrics. Implement improvements to training programs based on results. Stakeholder Collaboration: Work closely with HR, operations, and client teams to ensure seamless communication and alignment between training and business goals. Continuous Improvement: Evaluate the effectiveness of training programs through regular feedback and assessments, continuously refining the approach to meet the needs of the business. Reporting & Documentation: Maintain records of training sessions, attendance, certifications, and progress reports. Provide regular updates to senior management on the effectiveness of training initiatives. Requirements: Education: Bachelors degree in (ANY), Business Administration, or a related field. Relevant certifications in Training or Learning & Development (e.g., CPLP, ATD, Six Sigma Certification) are a plus. Experience: Minimum 6 years of allover experience & 2 Years in Assistant Manager training and development, within the BPO industry only. Language: should have good communication skills in both English and Hindi (fluency required) Skills: Strong knowledge of adult learning principles and instructional design. Proficient in the use of Learning Management Systems (LMS) and other training software. Excellent communication, presentation, and interpersonal skills. Ability to analyze data and make decisions based on insights. Strong leadership and team management abilities. Ability to work under pressure and manage multiple priorities. Technical Skills: MS Office Suite (Excel, Word, PowerPoint) Familiarity with e-learning tools and training platforms is a plus. Key Competencies: Leadership: Ability to inspire and lead a team of trainers while ensuring a positive and motivating environment. Problem Solving: Strong analytical and troubleshooting skills to identify issues and implement solutions. Client Focus: Ability to understand client needs and adapt training programs to align with business goals. Attention to Detail: Ability to focus on accuracy, consistency, and quality in all aspects of training and development. What We Offer: Competitive salary and benefits package. Opportunities for career growth and professional development. A dynamic and inclusive work environment. Access to the latest tools and technologies in the training field. How to Apply: Interested candidates can send their resumes to [info@recoupinfo.com] or apply directly via connecting to the HR 7999307698 [Alina] This job description reflects the core responsibilities of the Assistant Manager - Training role but may evolve with the company's requirements and priorities.

Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply HINDI MUST Required Candidate profile Work from Office Bangalore not in Hyderabad..Apply those who can relocate in Bangalore Proficient in English and Hindi Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

? DO Identifying and assessing future and current training needs Drawing an overall or individualized training approach Deploying a different variety of training methods for specified needs and outcomes Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers Conduct effective induction and orientation sessions Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them Manage training budget Provide opportunities for ongoing development Resolve any specific problems and tailor training programs as necessary Maintain a keen understanding of training trends, developments and best practices

? DO Identifying and assessing future and current training needs Drawing an overall or individualized training approach Deploying a different variety of training methods for specified needs and outcomes Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers Conduct effective induction and orientation sessions Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them Manage training budget Provide opportunities for ongoing development Resolve any specific problems and tailor training programs as necessary Maintain a keen understanding of training trends, developments and best practices

Job Title: Trainer - Banking Location: Bengaluru Positions Available: 02 Job Type: Full-time Job Summary: We are seeking a skilled Trainer to educate corporate customers on banking processes and systems. The role involves conducting training sessions, assisting customers with payment file uploads, troubleshooting transaction issues, and providing expert guidance on banking procedures. The ideal candidate should have strong banking knowledge, excellent communication skills, and technical expertise in payment file formats. Key Responsibilities: Conduct training sessions for corporate customers on the features and functionalities of banking systems. Guide customers on how to upload and test payment files. Explain the functionalities and benefits of banking products such as NEFT, RTGS, IMPS, and UPI. Address and resolve customer queries related to banking transactions. Identify reasons for payment file rejections, troubleshoot errors, and provide solutions. Ensure customers comply with banking policies and best practices for secure transactions. Collaborate with internal teams to enhance training materials and improve customer onboarding. Maintain records of training sessions, customer feedback, and areas for improvement. Skills & Qualifications Required: Training Expertise: Prior experience in delivering training sessions, preferably in a banking or financial services environment. Technical Knowledge: Understanding of file formats like XML, CSV (preferred). Banking Knowledge: Strong understanding of electronic payment systems (NEFT, RTGS, IMPS, UPI). Communication Skills: Excellent verbal and written proficiency in English. Problem-Solving Ability: Capable of troubleshooting customer issues related to payment files. Experience: 2-3 years of relevant experience in banking operations, training, or customer support. Interested candidates can Apply Here and can share there resume to srinarandas.vinay@writerinformation.com

Role & responsibilities Plans, conducts, coordinates and implements a comprehensive training program for trainees. Training components will be geared toward new hires, existing staff and individuals who seek one-on-one assistance. Prepares new representatives by conducting orientation to sales and service processes; developing individual coaching plans; providing resources and assistance; scheduling orientation and ongoing training. Determines training needs by observing sales and service encounters; studying sales, service and customer experience results reports; conferring with management. Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources. Managing team KRA & KPI Organize, Plan and Implement monthly cyclic. Liaison with the Quality and Operations to identify, screen and execute process improvement plans. Should be able to work under pressure and ability to manage multiple stakeholders Performs all other duties as required. Preferred candidate profile Graduation from any stream Excellent presentation skills (oral and written), as well as ability to motivate, teach and inspire skills Operational knowledge of MS Office: Excel, Word and PowerPoint. Ability to develop training and methodology programs that are unique to the organizations goals, values and mission statement. Customer sales and service training experience Should have conducted training in BFSI Domain for a minimum of 1 years. Perks and benefits 5 days working rotational 2 week offs Fixed day shift Fixed salary + Incentives. Interested candidates send your resume on deepti.d@novactech.in or whats app your resume on 9821421946

Role & responsibilities Role Overview: The Sales Trainer is responsible for designing and delivering training programs to enhance the skills and performance of the sales team. The role involves developing training materials, conducting sessions, providing ongoing coaching, and tracking sales performance to ensure team success. Key Responsibilities: Develop and deliver sales training programs. Conduct assessments and provide feedback to improve sales skills. Ensure knowledge of products, tools, and sales techniques. Collaborate with leadership to align training with business goals. Track training effectiveness and performance improvements. Requirements: Experience in sales training or management. Strong communication and coaching skills. Knowledge of sales strategies and tools. Ability to assess and adjust training based on results.

Process Trainer for international BPO process ** Salary upto 7 LPA** Required Candidate profile Min 1 year experience as Process Trainer in International Process Excellent communication skills in English Graduation mandatory Call @ 8723051470 / 8453399504 / 6002281943

Roles and Responsibilities Design and deliver training programs for various IT roles, including Core Java, Advanced Java, Angular 8, TTT (Train the Trainer), OJT (On-the-Job Training), and other technical skills. Develop and maintain a comprehensive training calendar to ensure effective delivery of training sessions. Collaborate with subject matter experts to create engaging and interactive learning materials. Conduct needs analysis to identify skill gaps and develop targeted training solutions. Monitor trainee progress and provide feedback to improve overall performance.

Role & responsibilities - 1) Trained New Hired Trainee, conduct daily assessments, mock calls 2) Designed Training Materials, Questionnaires and necessary tools 3) Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. 4) Monitoring and evaluating the performance of new and existing employees. 5) Maintaining accurate records of training attendance, performance evaluations and training materials for reference and audit purpose. 6) Pre and Post Shift Briefing and download of every recent update on floor. 7) Conducting call listening session with the good and bad calls to get the better knowledge of the process. 8) Preparing reports like Training Calendar, maintaining Batch Tracker, attendance, RAG report and Calibrations etc. 9) Collaborating with other trainers, SMEs, supervisors and managers to identify training needs and develop strategies. 10) Conducted TNI, Refresher Trainings and Mapping their Efficacy for Improvement. 11) Ensuring timely delivery of training batches on floor along with supporting OJT Daily Dip check, monthly PKT through Gamification and shared reports with clients. 12) Conducted Supervisor meet once in a week with OPS, Quality regarding the process updates. Preferred candidate profile- Assesses training needs; plans or participates in developing training course objectives; obtains training materials; presents training/instruction to both groups and individuals; evaluates training effectiveness; Problem-solving skills. Problem-solving is a skill that involves identifying and solving unexpected situations. Communication skills. Active listening skills. Management skills. Organizational skills. Motivation skills. Time management skills. Other requirement- 1) Minimum 1 year experience as Trainer. 2) BPO experience is mandatory. Work location- Hyderabad 6 days working Day shifts 10 Am-7 Pm Please share your resume to HR Supriya -9289327281

Role- Trainer Minimum 10 years in BPO- Customer Service domain for Retail /fashion /e-commerce domain is a must. Should have been a Sales coach / Sales Trainer for a min of 4 years. Location- Bangalore WFO| Australian Shifts CTC- Upto 18LPA

Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply HINDI MUST Required Candidate profile Work from Office Bangalore and kolkata.. Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

Mega Job opening in Training Domain in the BPO industry for Process Trainer / Training Lead / Training Assistant Manager / Soft Skills Trainer / Training Manager Location: Kolkata Employment Type: Full-Time Industry: BPO / E-commerce Process: Domestic Work Days: 6 Job Description: We are seeking experienced and skilled professionals for multiple lateral training positions in Kolkata. The ideal candidates should have a strong background in training delivery, compliance, and governance, particularly within BPO or e-commerce processes. This is an excellent opportunity for individuals seeking career growth in a dynamic and fast-paced environment. Positions & Compensation: - Process Trainer: Up to 4.5 LPA - Training Lead: Up to 6 LPA - Training Assistant Manager: Up to 7 LPA - Soft Skills Trainer: Up to 7 LPA - Training Manager: Up to 10 LPA (experience in governance & compliance within e-commerce is mandatory) Key Responsibilities: - Design, develop, and deliver comprehensive training programs for new hires and existing employees. - Implement effective training modules, including process knowledge, soft skills, and compliance standards. - Evaluate and monitor training effectiveness through assessments and performance reviews. - Identify and address skill gaps to enhance overall team productivity and quality. - Collaborate with operations teams to ensure alignment with business objectives. - Ensure adherence to governance and compliance standards (for Training Manager role). - Maintain detailed training documentation and reports. Candidate Requirements: - Proven experience in BPO training roles with expertise in content delivery and performance coaching. - Strong communication, presentation, and interpersonal skills. - In-depth knowledge of training methodologies and process compliance. - Experience in governance and compliance within e-commerce processes (for Training Manager role). - Immediate joiners or candidates with a maximum 15-day notice period preferred. Compensation & Benefits: - Competitive salary packages based on experience and role. - Professional growth opportunities in a dynamic and collaborative work environment. - Exposure to leading e-commerce and BPO processes. Application Process: Qualified candidates are invited to share their CV via WhatsApp at 9696714723 (Homa). For ongoing job updates, follow our WhatsApp hiring channel: [https://lnkd.in/ewAPNNk9](https://lnkd.in/ewAPNNk9)