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1.0 - 3.0 years
2 - 5 Lacs
hyderabad
Work from Office
To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected bench mark, before they hit the floor. Ensuring Improvement of Quality Scores of Employees Responsible for conducting refreshers training program based on the training need analysis shared by the Transactional Quality team To ensure that the agent numbers from a New Hire team who enter the re OJT stage is maintained at the lowest Has to ensure that all the data relating to training are populated in the Training event management module in SAP, within time frame agreed upon. Utilize the Web based training at the center Coordinate for the logistics requirement forth training at the resp...
Posted 3 weeks ago
14.0 - 24.0 years
18 - 20 Lacs
pune
Work from Office
Role: Associate Vice President (AVP) Training | US Healthcare RCM Location: Pune (Work from Office) Shift Timing: US Shifts CTC: Up to 20 LPA We are hiring for the role of AVP Training to lead learning & development initiatives and strengthen training functions within the US Healthcare RCM domain. Required Experience: Minimum 14 years of overall experience in US Healthcare RCM. Must have at least 1 year of experience as AVP Training(on paper) OR Must have 2.5 years of experience as Senior Director – Training(on paper). Key Responsibilities: Lead end-to-end training and development strategy across RCM operations. Design and implement scalable training frameworks for onboarding, process traini...
Posted 3 weeks ago
16.0 - 26.0 years
30 - 35 Lacs
pune
Work from Office
Role: Vice President Training | US Healthcare RCM Location: Pune (Work from Office) Shift Timing: US Shifts CTC: Up to 35 LPA We are hiring for the role of Vice President (Training) to lead and strengthen the learning & development strategy for our US Healthcare RCM operations. Required Experience: Minimum 16 years of overall experience in US Healthcare RCM. Must have at least 1 year of experience as VP – Training (on paper) OR Must have 2.5 years of experience as AVP – Training (on paper). Key Responsibilities: Provide strategic leadership to the training and L&D functions across large-scale RCM operations. Design and implement robust training frameworks for end-to-end RCM functions. Drive ...
Posted 3 weeks ago
2.0 - 7.0 years
5 - 7 Lacs
hyderabad
Work from Office
Leading BPO in Hyderabad Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in Technical Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques an...
Posted 4 weeks ago
4.0 - 9.0 years
7 - 11 Lacs
mumbai
Work from Office
Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Bec...
Posted 4 weeks ago
3.0 - 5.0 years
4 - 5 Lacs
bengaluru
Work from Office
Process Trainer: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Process Trainer Is mandatory. CTC Upto 5 LPA Quality Analyst: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Quality Analyst Is mandatory. CTC Upto 5 LPA Sales Trainer: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Sales Trainer Is mandatory. CTC Upto 8 LPA. Experience From E- Commerce Process in Call Center BPO is Added Advantage. Also Hiring For Manager For Training & Manager For Quality Roles for Customer Service & Sales with Relevant Experience...
Posted 4 weeks ago
0.0 - 3.0 years
3 - 3 Lacs
cachar
Work from Office
SHOULD BE WILLING TO WORK IN FIELD AREAS Role & responsibilities Preferred candidate profile WILL BE RECRUITED AS ASISTANT MANAGER TRAINEE IN FIELD AREAS WITH TESPONSIBILITIES OF OVERLOOKING THE LABOUR AND FIELD AREAS FO GREATER PRODUCTIVITY
Posted 4 weeks ago
4.0 - 8.0 years
3 - 6 Lacs
noida
Work from Office
Urgent Hiring!!! at IEnergizer Noida. This is for a Domestic Process. Should be an AM Training on papers. Contact / Share your CV at Sharandeep Kaur - sharandeep.kaur@ienergizer.com or call at 9266364422 AM Training:- Must have experience of 1 year as an Assistant Manager Trainer in any BPO process. Should have excellent communication skills Candidate from BPO background can apply. Should have excellent knowledge of training metrices Qualification - Any Graduate Domestic process 6 Days working from office Job Location : IEnerziger - A 37, Gate No-2, Sector 60, Noida. Near Noida Sector 59 Metro station. Thanks & Regards Sharandeep Kaur Sr. HR Excutive
Posted 4 weeks ago
2.0 - 7.0 years
6 - 9 Lacs
gurugram
Work from Office
Team Lead Process- Trainer- International Voice only Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- US
Posted 4 weeks ago
6.0 - 11.0 years
10 - 15 Lacs
bengaluru
Work from Office
Dear Aspirants! We are hiring for Manager Training for Global Business learning... Job Description summary : The Business Capability Trainer would develop, support, and drive strategic objectives of the Organizational Development & Performance Management on behalf of multiple business units and in alignment with enterprise goals. Develop, implement, and facilitate training programs (Behavioral and Leadership) for target audience. Drive leadership and talent development in Shared Services across organization through effective governance and resource management. Works effectively within a team-based environment and maintains good internal and external client relationships. Education: Any Gradu...
Posted 4 weeks ago
3.0 - 8.0 years
3 - 6 Lacs
kolkata
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO Exp in International Technical Support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407
Posted 4 weeks ago
1.0 - 3.0 years
1 - 4 Lacs
hyderabad
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Responsibilities : - Deliver end-to-end training for new hires in the Mapping process, both virtually and in-person. - Develop and deliver comprehensive training programs for new and existing Waymo Mapping specialists. - Conduct refresher sessions, knowledge checks, and skill assessments for batches in OJT and production stages. Conduct regular training sessions, workshops, and one-on-one coaching to enhance team skills and knowledge. - Collaborate with SMEs, QA, and Operations teams to ensure consistent t...
Posted 1 month ago
3.0 - 8.0 years
3 - 5 Lacs
bengaluru
Work from Office
Hiring Process Trainer | E-commerce Voice Process | Bangalore Hello Jobseekers, Greetings from ShiningStars ITPL! We are currently hiring for Process Trainers with prior experience in handling domestic e-commerce voice processes . If you are passionate about training delivery, team enablement, and operational excellence, this role is for you. Job Title: Process Trainer E-commerce Voice Process Location: Bangalore (Work from Office) Employment Type: Full-Time, Permanent Key Responsibilities: Conduct New Hire Training (NHT) sessions and ensure successful knowledge transfer. Design, structure, and deliver training content, modules, and assessments tailored for voice processes. Provide on-floor ...
Posted 1 month ago
2.0 - 6.0 years
3 - 5 Lacs
bengaluru
Work from Office
Designation -Process trainer for domestic process. Job Description Scheduling and conducting training sessions on various call center topics to prepare and support new employees. Training experienced employees on new or updated call center procedures to improve their performance. Observing the daily operations of call center employees and identifying any areas of improvement. Liaising with team leaders and managers to conduct on-the-job coaching. Measuring the effectiveness of training sessions and preparing individual or team progress reports. Creating and managing the training budget. Ensuring employees keep up their productivity and maintain high levels of customer satisfaction. Requireme...
Posted 1 month ago
9.0 - 13.0 years
8 - 11 Lacs
bengaluru
Work from Office
2yr exp as a BPO Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Must Know-English and Hindi Required Candidate profile 1 yrs exp into ecommerce process WFO Bangalore Must Know-English and Hindi Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives
Posted 1 month ago
8.0 - 13.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Looking to onboard a skilled Senior Manager - Training with 8-14 years of experience to join our team in Bangalore. The ideal candidate will have a strong background in training and development, with excellent leadership and communication skills. Roles and Responsibility Develop and implement comprehensive training programs for employees. Conduct needs assessments to identify skill gaps and create targeted training solutions. Design and deliver high-quality training sessions and workshops. Evaluate the effectiveness of training programs and recommend improvements. Collaborate with cross-functional teams to align training with business objectives. Manage and maintain accurate records of train...
Posted 1 month ago
2.0 - 7.0 years
3 - 6 Lacs
Visakhapatnam, Bengaluru
Work from Office
Must have Min 1+yrs exp as a Voic e and Accent Trainer. Communication Training exp is required from International BPO. US Shifts Excellent comms required Call 8447780697 send CV monu@creativeindians.com Immediate Joiners are preferred.
Posted 1 month ago
10.0 - 15.0 years
10 - 15 Lacs
Navsari
Work from Office
The Manager - L&D will be responsible for designing, developing and deploying training strategies, programs and processes across QSR chain/Factory/HO employees. This includes front-line crew training, managerial development, onboarding programs, compliance training and leadership development. The role is key to driving operational excellence, enhancing customer experience and ensuring talent readiness for current and future roles. Role & responsibilities: Training Strategy & Leadership Program Development Execution & Delivery Performance Measurement & Compliance Team Management Stakeholder Management
Posted 1 month ago
0.0 - 4.0 years
1 - 6 Lacs
Gurugram
Work from Office
Looking for trainer Profile Should have BPO Experience minimum 1 year of on papers experience of Trainer Should have sales experience Salary :-Upto 6LPA Depending on last drawn Good communications skills required
Posted 1 month ago
5.0 - 10.0 years
5 - 8 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Design, Develop & Deliver TTT Modules on IT Hardware & Infrastructure, accross India Mentor, Evaluate & Certify trainers based on defined benchmarks/standards Monitor, Track & Report effectiveness of ToT programs through performance data of faculty Required Candidate profile Proficient in Hardware, Operating Systems, Networking, CCNA, Server Management, Cloud Computing technologies Classroom training management + Assessment skills Flexibility to travel Presentation skills
Posted 1 month ago
1.0 - 6.0 years
1 - 6 Lacs
Noida, Gurugram
Work from Office
Learning Experience Leader As a trainer it is important for you to know the potential risks related to this type of work. While TaskUs is focused on employee wellness by having counselors on-site, resiliency programming, and other wellness initiatives, exposure to graphic and disturbing content is unavoidable. Some individuals with a sensitivity to viewing graphic or disturbing content may be at risk for developing distress, mental health symptoms, or, in rare instances, Secondary Traumatic Stress based on the content they are viewing. TaskUs reserves the right to reassign trainers in content moderation to other TaskUs projects based on staffing needs, employee performance, and other conside...
Posted 1 month ago
2.0 - 5.0 years
0 - 3 Lacs
Hyderabad
Work from Office
Job Position: Process Trainer Location: Hyderabad Shift: Rotational (Majorly US Shifts), Weekly 2 Days off Notice Period: Immediate Joiners or maximum 30 Days NP Relevant Experience: Minimum 2 Years on paper experience as a Process Trainer Skill Sets: In-depth knowledge in TNI, TNA, TTT, OJT, Classroom Training, and Facilitation. Candidates from BPO Industry will be preferred. Interview Rounds: HR Round OPS Round (Virtual) Perks & Benefits: Permanent Opportunity (Under direct payroll of Wipro), One way cab facility within 30kms from Gachibowli or Gopanpally Wipro office location. Interested candidates please share your CVs on - 9740392834 Mention "Applied for Process Trainer"
Posted 1 month ago
5.0 - 10.0 years
7 - 11 Lacs
Gurugram
Work from Office
A Sr. Process Trainer is responsible for designing, developing, & delivering training programs that enhance employee skills and knowledge related to specific processes and procedures within the organization.
Posted 1 month ago
5.0 - 6.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Key Responsibilities: Conduct new hire training for voice processes (inbound/outbound). Deliver refresher training, upskilling, and process updates to existing employees. Prepare training content, scripts, mock call scenarios, and assessments. Monitor and evaluate training effectiveness using assessments, call audits, and feedback. Coordinate with Quality and Operations teams to identify and address performance gaps. Maintain detailed records of attendance, performance, and training outcomes. Provide feedback and coaching to trainees during nesting and on-the-floor periods. Drive floor engagement and ongoing learning programs for agents. Skills & Competencies: Excellent communication skills ...
Posted 1 month ago
4.0 - 9.0 years
4 - 7 Lacs
Hyderabad, Chennai
Work from Office
Job Title: Learning and Development Trainer Industry: Retail Location: Chennai & Hyderabad Language Proficiency: English, Telugu & Tamil. Travel Requirement: Open to travel as per training requirements Experience: 4 to 8 Years Qualification: Graduation (Any stream) Job Overview: We are seeking a dynamic and experienced Learning & Development Specialist to design, develop, and deliver impactful training programs for our retail workforce. The ideal candidate will have strong expertise in sales, product, and process training, combined with the ability to create engaging content using tools like Canva, PowerPoint, and Word. Key Responsibilities: Design and deliver end-to-end Sales, Product, and ...
Posted 1 month ago
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