521 Ttt Jobs - Page 5

Senior Training Manager - Trust & Safety Business - Hyderabad Role Training and development manager should devise plans and approach aligned to organizational training strategy, oversee its implementation and assess its outcomes. Identify training and developmental needs and drive suitable training initiatives that delivers successful business outcomes. Works across many departments to get employees up to speed in both their specific vertical, and the overall needs of the Account. Have backgrounds in business, leadership, human resources, development and education. Include enhancing employees skills, performance, productivity and quality of work DO Identifying and assessing future and curren...

Job Roles & Responsibilities : Excellent organization and project management skills - this will require aggressive planning, organizing and coordinating, negotiating, establishing effective cross-team relationships, prioritization, and delivery against objectives. Strengthen internal processes for communications, needs identification, internal facilitator management and reporting dashboards and metrics. Identify opportunities for ongoing process improvements and drive team to implement such projects. Responsible to design and facilitate Training Programs Delivery of Batches in adherence to times lines Conducting Training Needs Analysis Training Metrics and Performance Dashboards Content Deve...

Company: Globiva Location: Gurgaon (Work from Office) Working Days: 6 Days Job Title: Training Manager BPO Experience: 7-12 Years (Training + Team Handling) Key Responsibilities: Manage and lead a team of trainers, Lead Trainers and AM Training across multiple BPO processes (Voice/Non-Voice Sales & Customer Service). Design, develop, and deliver training programs covering process, product, and soft skills. Conduct Training Need Identification (TNI) and Training Need Analysis (TNA) to improve performance and productivity. Monitor and evaluate training effectiveness, ensuring agents are production-ready. Collaborate closely with Operations and Quality teams to enhance performance metrics. Driv...

Company: Globiva Location: Gurgaon Job Summary Globiva is hiring a Sales Process Trainer with a minimum of 1 year of BPO training experience. The trainer will be responsible for NHT, OJT, refresher sessions, PKT, and continuous sales capability building, ensuring high throughput and strong training efficacy. Key Responsibilities Conduct New Hire Training (NHT) on sales process, product knowledge, objection handling, compliance, and systems. Drive smooth transition of trainees from NHT to OJT (nesting phase) ensuring readiness for production. Deliver Refresher Training to improve sales conversion, upselling, cross-selling, and compliance adherence. Conduct Pre-Knowledge Tests (PKT), assessmen...

- Design and deliver training programs for international processes - Focusing on TNI, TTT , TNA , OJT - Develop curriculum materials and assessments to measure trainee performance Call or Whatsapp @ 8453399504 / 9387861694 / 8723051470 / 6002281943 Required Candidate profile - Min 1 year experience on papers as Process Trainer in International Process. - Excellent communication skills in English. Call or Whatsapp @ 8453399504 / 9387861694 / 8723051470 / 6002281943.

Job Description Process Trainer Location Mumbai Experience – 3+ Years of experience (can prefer candidates with 1 year of core training experience) Job Responsibilities: Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consulta...

Greetings from iEnergizer We are Urgently Hiring: - Role: Process Trainer Location: Chennai, New Perungalathur Contact Person: HR Sharan - 9266364422 Requirement: - 1. Only local to South India to Apply with local languages like Tamil/ Telugu/ Kannada etc. 2. 1+ Year of Experience in Process Training . 3. Should be well aware of Training Metrics like TNA, TNI, Refresher, OJT, Quality etc. 4. Aware of CSAT, NPS etc . 5. ONLY from BPO 6. Technical Process Training is an added advantage. Budget: 4.2 LPA Regards Sharandeep Kaur iEnergizer

Min 3yr exp as Soft Skills Trainer/ Trainer /Communication Trainer BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

V & A Trainer - International Voice only Voice & Accent training Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- Rotational (24*7)

Profile - Process Trainer (International Process) Location - Noida Salary - upto 6.5 LPA Qualification - Any Graduate Experience - 2-4 Year Skills - Good knowledge about TNA, TNI & Throughtput, OJT & PKT HR Rahul Aryan - 9315128616 (Whatsapp)

Roles and Responsibilities Manage training programs for Life Insurance agents across the given geography Develop and deliver effective training content to enhance agent skills and knowledge Collaborate with internal stakeholders to identify training Required Candidate profile 3-6 years of experience in training with the life insurance industry or related field (training & development). Strong understanding of life insurance products, sales strategies,

Designation -Process trainer for domestic process. Job Description Scheduling and conducting training sessions on various call center topics to prepare and support new employees. Training experienced employees on new or updated call center procedures to improve their performance. Observing the daily operations of call center employees and identifying any areas of improvement. Liaising with team leaders and managers to conduct on-the-job coaching. Measuring the effectiveness of training sessions and preparing individual or team progress reports. Creating and managing the training budget. Ensuring employees keep up their productivity and maintain high levels of customer satisfaction. Requireme...

Responsibilities: To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to stay updated a...

We are looking for a dynamic and experienced Training Manager to lead the design, delivery, and evaluation of training programs that enhance employee skills, improve performance, and support business goals.

We are seeking experienced Freelance Corporate Trainers to collaborate with us on upcoming projects. As a corporate trainer, you will deliver engaging, impactful, and result-oriented training sessions tailored to the specific needs of our clients. Required Candidate profile Strong communication and presentation skills. Prior corporate training experience is highly preferred. Ability to engage with diverse corporate audiences. Flexible availability as per project needs.

Role & Responsibilities Help design and develop relevant and engaging training materials, and instructional guides. Utilize a variety of instructional techniques and formats, such as role-playing, simulations, and team exercises. Conduct training needs assessments by collaborating with managers and employees. Analyze and identify gaps in skills and knowledge, and propose methods to address these gaps. Program/Training Plan Implementation. Deliver training programs, ensuring they are aligned with company goals and objectives. Facilitate in-person and virtual training sessions and workshops. Monitor and evaluate training programs' effectiveness, success, and ROI periodically and report on them...

Education and Experience 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer. OR 4-year bachelors degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required. CORE WORK ACTIVITIES Administering Employee Training Programs Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest ...

Work Experience: Minimum 1 year previous experience as a Manager in Training Department for Process training, corporate training specialist, or related position Your roles and responsibilities include: • Develop a schedule to assess training needs • Conduct training through new materials • Managing trainers and the training sessions • Track and compile collected data • Conceptualize training materials based on data and research • Communicate training needs and online resources • Create training strategies, initiatives, and materials, Test and review created materials • Maintain a database of all training materials • Review employee performance and learning • Candidates with prior Training Ex...

Role & responsibilities Deliver end-to-end training for new hires in the Mapping process, both virtually and in-person. Develop and deliver comprehensive training programs for new and existing Mapping specialists. - Conduct refresher sessions, knowledge checks, and skill assessments for batches in OJT and production stages. Conduct regular training sessions, workshops, and one-on-one coaching to enhance team skills and knowledge. - Collaborate with SMEs, QA, and Operations teams to ensure consistent training outcomes and process alignment. - Assess trainee performance and provide constructive feedback to ensure high-quality output, identify training needs and improve processes. - Maintain tr...

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Trainer/Process Trainer /Soft skills Trainer BPO Exp in International voice Support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

Role & responsibilities FUNCTIONAL/ OPERATIONAL: Delivers process training reports and ensures class performance reports are up to date. Ensures effectiveness of training program through updated and calibrated hourly training outline Ensure product and policy updates are incorporated and covered during training Responsible for creation of facilitator guide and training manuals for trainings Responsible for creation of product knowledge checks for training Provides regular feedback to the batch on performance and ensures learning is not compromised Cascades all process updates to existing & new team members. Conducts refresher training to maintain training effectiveness on the floor. Establis...

Roles and Responsibilities * Design and deliver process training programs for new hires and existing employees to enhance their skills and knowledge. * Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and develop customized training solutions. * Develop and maintain training materials, including manuals, guides, and online courses. * Monitor the effectiveness of training programs through evaluation metrics such as throughput improvement. Desired Candidate Profile * Strong understanding of BPO/Call Centre operations and processes. * Proficiency in OJT (On-the-Job Training), TNI (Training Needs Identification), TNA (Training Needs Analysis), TTT (Training Delivery). * ...

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

IT Trainer Established in 2004, SPECTRAFORCE is one of the largest and fastest-growing staffing firms in the U.S. As a Global Staffing and IT company, SPECTRAFORCE is human-to-human driven, defined by its branding tagline, NEWJOBPHORIA, and excitement generated by matching people to jobs that align on multiple levels skills, motivation, and environment. As a certified Minority Business Enterprise, SPECTRAFORCE celebrates how different perspectives benefit our employees, services, and community. We have built our business by providing talent and project- based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 130 clients in the US, Canada, Puerto Rico, C...