234 Ttt Jobs - Page 4

Process Trainer|| International BPO Experience: Experience 1+ Yrs as a Process Trainer in to International Voice (Mandate) 1 Yr of PT With International BPO On Papers (Mandate) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 7 LPA based on experience and performance) Graduate / UG (any stream) Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Role & responsibilities Managing Training and Quality department Understand the training needs shared by internal and / or external customer(s), manage and improve the performance of the program / process, prepare training plan, coordinate and liaise with various teams to effective execution To ensure continuous improvement in the training performance of the process. To define, standardize and monitor training and quality parameters and thereafter make recommendations for ongoing improvements. Mentoring and developing skills of training staff. Responsible for the delivery of both soft skill, customer service and coaching and feedback delivery training for training and quality staff Maintains and verifies that review exercises are conducted for all quality specialists and trainers to identify opportunity areas in transaction monitoring activities/ ongoing floor monitoring Vendor Management & conducting reviews from the aspect of training requirements Hands on experience of creating modules, training planners for the processes. Responsible to ensure the required number of evaluations i.e. Quality, CSAT, Complaints etc. are completed as agreed with stakeholders Report performance and statistics through daily weekly and monthly reports submitted to the stakeholders Conducting / attending regular Calibrations and process knowledge tests with team to maintain level of knowledge of the Agents Provide analysis on areas of opportunity and action plans to improve performance. Being proactive in identifying learning and development needs of the team members/adviso

Leading BPO in Kolkata and Bangalore Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

As a member of the learning team, you will play a keen role in building the firm for the future. Your working relationships with our business leaders, will help prioritize the development of market focused capabilities both soft skills and technical. You will be responsible for designing and implementing the learning agenda for the firm, collaborating closely with stakeholders within HR and practice leaders. This role will involve developing talent and learning solutions that necessitate technology, technical and leadership skills. Key Responsibilities Collaborate with HR Business Partner and Practice leaders to design and implement tailored talent and learning solutions. Work on the curation and deployment of learning solutions to address specific skilling challenges. Manage training programs in collaboration with external vendors. To be able to manage the training delivery operations which includes launching new programs, collaborate with practice partners and nurture the practice area needs. Ensure successful project delivery within established timelines and budgets. The statutory training requirements are met. Assess the development by feedback from the learners on training workshops. Establish networks and build relationship with internal customers, stakeholders and team members within the organization. To take complete ownership to create and enhance the learning experience. Own the LMS and ensure that all learning is managed through the LMS. Skills and Competencies Strong attention to detail and work ethic. Ability to deal with ambiguity, and proactively address change in direction and friction points. Previous LD experience and success in organizations, which require collaboration, consensus, and a high degree of influence to be successful. Extremely strong verbal and written English communication skills. Strong desire to create an impact through all that you do. Masters Degree or equivalent required. 8-10 years experience working in a large, multinational organization, preferably within the learning function.

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Hiring a Sales Trainer/Process Trainer who is giving the taining on outbound sales TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Bangalore only not for Kolkata Must Know-English and Hindi Call/ WhatsApp cv Sri 8851792136 Neha 8287267407

Looking for 4+ years of experience in Voice & Accent & Grammer Training Domain - Learning and Development Location- Bangalore & Mysuru WFO| Rotational Shifts Any Graduate CTC- 9 LPA (62K in hand) Immediate joiners only Contact- 8529474615 Radhika

Greetings we are looking for Process Trainer- International Service Desk in Mysore and Bengaluru *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Process Trainer - nternational Service Desk Job location - Pune Qualification *Overall 4+ years of experience *1 year + Process Training Experience Salary - Upto 8 - 10Lpa Working days -5 (Rotational Shifts) To get your Telephonic interviews Scheduled Kindly call/ Whatsaap :"Process Trainer" call or wats app for details. * Honey 8871997083 * Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards, Prajit Grover H.R Team KVC CONSULTANTS LTD.

Hello we are Hiring for a Voice and Accent trainer trainer for a leading ITES Company in Mysore. Roles and Responsibilities Conduct language and voice & accent training for employees as per organization standards. Designing and conducting regular training on soft skills, chat etiquette & grammar. Collating learning needs (behavioral/functional), standardize training, schedule a calendar, and conduct the training. Monitor and provide feedback for bottom performers. Ensure that the bottom performers move up the learning curve by means of special coaching sessions. Desired Candidate Profile Fluent in English Min. 14 year trainer experience in BPO Bpo Training experience Salary - 8.5 - 10lpa Lpa Job Location - Pune To know more about the same kindly reach out to our HR's *Khushi 7869457739 *Honey 8871997083 Warm Regards, Prajit Grover KVC CONSULTANTS LTD

Process Trainer Loc- Gurgaon Shift- Rotational Pkg- Upto 6.5 LPA Exp- 3+ yrs Contact Aparupa (9311697179) aparupa.imaginators@gmail.com Required Candidate profile Skills- Process Training, Product Trainer, International Voice Process, TTT, TNA, TNI, OJT etc.

We are looking for an experienced and enthusiastic Soft Skills Trainer to design and deliver engaging training sessions focused on interpersonal skills, communication, leadership, and workplace behavior. Role & responsibilities Conduct training needs assessments to identify gaps in soft skills across departments. Design, develop, and deliver interactive soft skills training modules (e.g., communication, teamwork, emotional intelligence, time management, adaptability, conflict resolution, customer service, etc.). Facilitate workshops, seminars, and one-on-one coaching sessions both online and offline. Collaborate with HR and department heads to align training programs with organizational goals. Evaluate training effectiveness through feedback, assessments, and performance metrics. Update training content periodically to ensure relevance and engagement. Mentor and support employees in their professional development journey. Stay updated on industry best practices, training trends, and new methodologies. Key Skills & Competencies: Exceptional verbal and written communication Empathy, active listening, and interpersonal awareness Public speaking and group facilitation Instructional design and presentation skills Ability to handle diverse learners and learning styles Preferred candidate profile 3+ years of experience as a trainer, facilitator, or coach (corporate training preferred) Certifications in soft skills training Experience with blended learning formats and virtual facilitation Interested candidates can send resume to bhavana_fedserv@federalbank.co.in

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Roles and Responsibilities Design and deliver training programs for international voice process teams, focusing on soft skills, accent reduction, customer service, sales, and product knowledge. Develop and maintain relationships with clients to understand their requirements and preferences for training delivery. Collaborate with subject matter experts to create engaging and effective learning materials. Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback from customers. For further information kindly connect with- Simran Rana - 9137514621

Roles and Responsibilities Design and deliver training programs for various IT roles, including Core Java, Advanced Java, Angular 8, TTT (Train the Trainer), OJT (On-the-Job Training), and other technical skills. Develop and maintain a comprehensive training calendar to ensure effective delivery of training sessions. Collaborate with subject matter experts to create engaging and interactive learning materials. Conduct needs analysis to identify skill gaps and develop targeted training solutions. Monitor trainee progress and provide feedback to improve overall performance.

Total 3 yr from BPO Out of this 2 yr trainer on the paper TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER WFO-Bhubaneswar only not for ,kolkata or Jamhedpur .Apply those who can relocate in Bhubaneswar Required Candidate profile WFO-Bhubaneswar only not for Jamhedpur, Indore,Kolkata,silliguri,Mohali Apply those who can relocate in Bhubaneswar Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

What You will do: Support in Identifying Training Needs: Assist in identifying employee training needs by collecting and analysing performance data, conducting basic surveys, and collaborating with HRBPs and department managers. You will help identify skill gaps and recommend learning interventions. Coordinate Training Logistics: Manage end-to-end logistics for training programs including scheduling sessions, booking meeting rooms or virtual platforms, preparing training materials, and coordinating with internal facilitators and external vendors/trainers. Track and Report Training Effectiveness: Support in evaluating the impact of training programs by collecting participant feedback, monitoring completion rates, and assisting in generating reports. Help identify trends or areas of improvement to ensure training objectives are met. Administrative Support for L&D Programs: Provide day-to-day operational support to the L&D team. This includes managing training calendars, maintaining training records, supporting budgeting processes, and ensuring documentation compliance with internal and external standards. Support Learning Technologies: Assist in maintaining and administering the Learning Management System (LMS), including uploading courses, managing user access, generating reports, and troubleshooting issues for users. Stay Updated on L&D Best Practices: Remain informed of new learning technologies, training methods, and L&D trends. Provide input on ways to improve training offerings and operational efficiency within the team. Assist in Performance Management Operations: Help coordinate the performance management process by sending reminders, tracking submissions, and supporting data compilation. Ensure timely closure of key milestones in the performance cycle. Collaborate with Stakeholders: Work closely with the broader HR team, department leads, and external partners to ensure smooth execution of L&D initiatives and performance programs. Ideally, you have: A graduate degree; a post-graduate qualification in Human Resources or related field is an added advantage. 3-6 years of experience in L&D coordination or operations. Working knowledge of Microsoft Office tools and familiarity with Learning Management Systems (LMS). Experience supporting L&D or HR initiatives in a fast-paced environment. Train-the-Trainer (TTT) certification is helpful. Experience in content curation and basic design for learning materials is a strong plus. Why Explore a Career at Accordion: High growth environment: Semi-annual performance management and promotion cycles coupled with a strong meritocratic culture, enables fast track to leadership responsibility Cross Domain Exposure: Interesting and challenging work streams across industries and domains that always keep you excited, motivated, and on your toes. Entrepreneurial Environment : Intellectual freedom to make decisions and own them. We expect you to spread your wings and assume larger responsibilities. Fun culture and peer group: Non-bureaucratic and fun working environment; Strong peer environment that will challenge you and accelerate your learning curve. Other benefits for full time employees: Health and wellness programs that include employee health insurance covering immediate family members and parents, term life insurance for employees, free health camps for employees, discounted health services (including vision, dental) for employee and family members, free doctors consultations, counsellors, etc Corporate Meal card options for ease of use and tax benefits. Team lunches, company sponsored team outings and celebrations. Robust leave policy to support work-life balance. Specially designed leave structure to support woman employees for maternity and related requests. Reward and recognition platform to celebrate professional and personal milestones. A positive & transparent work environment including various employee engagement and employee benefit initiatives to support personal and professional learning and development.

Must have excellent communication skills Should have working experience in any BPO/Call center. Should have Knowledge about behavioral training,TNI and TNA US Health Care exp Will ADD Advantage . HR Deeksha 7697428237 Required Candidate profile Must have 1-2 years of experience as a trainer Candidate must be proficient in English language Candidate must be aware of all Trainer KPIs including Throughput, TNI, TNA, Refresher, attrition

We are Hiring for Banking Process Trainer Minimum 1 year on paper Trainer Experience Need Excellent communication skills Experienced in handling TNA, TNI, OJT, TTT belong form BFSI, US Banking, UK banking, cards and disputes domain International banking experience can be considered Open for rotational shift 5 days working / 2 off Job location: Malad interested candidates can share Ur cv @ shamina.sayyed@teleperformancedibs.com

Job Title: Manager Process Training (US Banking ) Location: Chennai Department: Training & Development Reports To: Senior Director About the Role: We are seeking a highly capable Manager Process Training to lead training initiatives for multiple BFSI (Banking, Financial Services, and Insurance) accounts within a call center environment. This role demands strong expertise in US Banking , Crypto services , and Call Center Training Operations . The individual will manage a team of Assistant Managers and Trainers , ensuring best-in-class learning outcomes, operational readiness, compliance, and performance excellence across all aligned client accounts. Domain Expertise Required: US Retail Banking : Checking, Savings, Mortgages, Personal Loans, Credit Cards, Online & Mobile Banking. Crypto and Digital Assets : Crypto wallets, Trading platforms, Blockchain basics, Crypto security, and customer support processes. Financial Compliance : Expertise in KYC, AML regulations, crypto guidelines, and US banking compliance laws Insurance & Financial Products : Understanding of US life, auto, property insurance, and investment products. Call Center Operations : Managing large-scale BFSI support programs in voice, chat, and email environments. Key Roles and Responsibilities: Team Leadership & Management Lead and manage a team of Assistant Managers and Trainers across multiple BFSI client accounts. Drive the hiring, onboarding, training, and continuous development of Trainers and Assistant Managers. Create individual development plans (IDPs) to upskill Trainers in areas such as BFSI knowledge, facilitation skills, digital learning methodologies, and crypto training delivery. Ensure all training resources are staffed appropriately to meet ramp-up needs, cross-skill requirements, and client-specific demands. Training Program Management Design, review, and execute customized training programs for BFSI processes (both Banking and Crypto), regulatory compliance, customer service excellence, sales, and risk/fraud prevention. Standardize and continuously improve New Hire Training (NHT), Cross-Skilling, Upskilling, and Refreshers across all accounts. Oversee training deployment schedules, batch management, and certification processes to ensure 100% training coverage. Introduce innovative learning approaches like e-learning, gamification, microlearning, blockchain simulations, and virtual labs. Stakeholder Engagement Act as the primary training POC for internal and client stakeholders across assigned accounts. Conduct regular business reviews (QBRs, MBRs) on training performance, improvements, and initiatives. Collaborate closely with Operations, Quality, Compliance, WFM (Workforce Management), and Client teams to align training with operational KPIs and account growth strategies. Performance Management Drive training efficiency through key metrics like Training Throughput, Training Effectiveness (Kirkpatrick Model), Post-Training Performance (PTR), and Certification Pass Rates. Analyze TNI (Training Needs Identification) and RCA (Root Cause Analysis) to propose performance improvement plans. Implement continuous monitoring of Trainer quality and facilitation skills, providing coaching and developmental feedback. Compliance and Documentation Ensure adherence to compliance standards for both traditional BFSI operations and Crypto KYC/AML training requirements . Maintain thorough training documentation, batch records, attendance, evaluations, and audit-readiness reports. Lead training audits (internal and external) and manage compliance gaps if any. Strategic Initiatives Support expansion initiatives like new client transitions, account expansions, and mergers by building scalable training models. Implement digital transformation in training processes using LMS, AI-driven learning paths, and blockchain education modules. Advocate a continuous learning culture promoting certifications in Banking, Crypto, and Financial Compliance. Key Skills and Competencies: Strong experience managing BFSI training teams in a large call center environment. Expertise in US Banking, Financial Compliance, Cryptocurrency basics, and Call Center Operations. People management skills: Mentoring, Performance Coaching, Conflict Resolution, and Employee Engagement. Strong communication, stakeholder management, and client interaction capabilities. Analytical and problem-solving orientation with data-driven decision-making skills. Hands-on experience with LMS platforms, Digital Learning, and Reporting tools. Educational Qualifications: Bachelors or Masters Degree in Business Administration, Finance, Banking, or related fields. Preferred: Certifications in Banking, Crypto (e.g., Certified Cryptocurrency Expert, Blockchain Council), Learning & Development (e.g., CPTM, ATD Certification). Experience Required: 68years of experience in Banking/Financial Services/Call Center Training. Minimum 3 years leading a BFSI Training function with experience managing AMs/Trainers directly. Proven success in managing large new hire batches, account expansions, and complex BFSI client training portfolios Candidate with relevant experience kindly share your updated resume to my mail ID kalaivaani.kalaivaani@teleperformancedibs.com

L & D Specialist- Content/NLP Location -Kolkata EXP- 3-5 yrs in Training Required Skill: • Bachelor's or Master's degree in any field. • Proven experience in natural language processing, machine learning, and data analysis. • Preferred experience with machine learning frameworks. • Excellent communication and presentation skills, with the ability to explain complex concepts in an accessible manner. • Demonstrated ability to develop and deliver effective training programs. • Strong problem-solving skills and the ability to work independently as well as part of a team. • Passion for teaching and mentoring, with a commitment to continuous learning and improvement. Preferred Qualifications: • Experience in industry-specific NLP applications (e.g., healthcare, finance, customer service). • Familiarity with cloud-based NLP services (e.g., AWS, Google Cloud, Azure). • Previous experience in a training or educational role.

Req Exp- Min 4 Years in giving Trainings - Microsoft, Azure, Servicenow, Office365, ServiceDesk Any Gradudate WFO | 5 Day's working|US Shifts CTC - 8.5 to 9 LPA Accomdation will be provided FOR 7 Day's Notice Period - Upto 30 Days Contact 8529474615

We are looking for a highly motivated and experienced Assistant Manager - Training to join our team at Vijaya Diagnostic Centre. The ideal candidate will have a strong background in healthcare and training, with excellent leadership and communication skills. Roles and Responsibility Develop and implement comprehensive training programs for employees. Conduct needs assessments to identify skill gaps and create targeted training solutions. Collaborate with cross-functional teams to align training objectives with business goals. Design and deliver engaging and interactive training sessions. Evaluate the effectiveness of training programs and recommend improvements. Manage and maintain accurate records of training activities and outcomes. Job Requirements Minimum 2 years of experience in training or a related field. Strong knowledge of adult learning principles and instructional design methodologies. Excellent communication, presentation, and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Experience with training software and technologies is an asset.

Deliver training to NHs & exiting staff members following training manuals, training plan & standards and publish relevant reports. Successfully delivery client / Internal targets set on certification standards Gauge post training performance of agents trained during the OJT period & take learnings back to the subsequent batches Lead all BAU interventions such as TNI / TNA, refreshers, Knowledge assessments, design short content To evaluate and make necessary amendments to the training material on periodic basis Complete indulgence on Reporting / MI for all training relevant chores Interact with clients & share lob / SME intelligence for process betterment Actively participate & present training performance on Daily/Weekly/Monthly internal & client reviews SOP & Content creation Qualifications Graduate

Job Summary: The Regional Training Manager will be responsible to manage end to end training and development related initiatives and assist employees in the performance of their job duties. Conduct regular product, process and NISM certification trainings for Axis Securities Employees and Axis Bank Team as per requirement. Position

2yr exp as a BPO Manager Training on the paper NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Work From Office Bhubanewar only not for Delhi/NCR and Kolkata ..APPLY those who can relocate in Bhubanewar Required Candidate profile Work From Office Bhubanewar only not for Delhi/NCR and Kolkata APPLY those who can relocate in Bhubanewar Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives