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2.0 - 5.0 years
3 - 7 Lacs
noida
Work from Office
Job description : Mention Reference (Sneha) on your resume Mega Walk-In Drive @Ocube Services || Hiring on immediate basis Mega Walk-In Drive || 5.5 days Working : Rotational Shift Noida Location: Work from office (Sector 63 ) Key Responsibilities A. Training Delivery Conduct New Hire Trainings (NHT) focused on end-to-end process, systems, and policies. Deliver refresher and upskilling sessions to reinforce process adherence and drive continuous learning. Facilitate floor readiness sessions and provide on-the-job support during nesting or OJT phases. Customize delivery based on process complexity, LOB requirements, and agent proficiency levels. B. Content Development & Maintenance Develop an...
Posted 1 week ago
3.0 - 8.0 years
5 - 7 Lacs
jaipur
Work from Office
Role & responsibilities FUNCTIONAL/ OPERATIONAL: Delivers process training reports and ensures class performance reports are up to date. Ensures effectiveness of training program through updated and calibrated hourly training outline Ensure product and policy updates are incorporated and covered during training Responsible for creation of facilitator guide and training manuals for trainings Responsible for creation of product knowledge checks for training Provides regular feedback to the batch on performance and ensures learning is not compromised Cascades all process updates to existing & new team members. Conducts refresher training to maintain training effectiveness on the floor. Establis...
Posted 1 week ago
0.0 - 1.0 years
2 - 5 Lacs
gurugram
Work from Office
We are looking for a highly motivated and detail-oriented individual to join our team as a Housekeeping OJT in the hospitality industry. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Maintain high standards of cleanliness and hygiene in guest rooms and public areas. Provide exceptional customer service to guests, responding promptly to their needs and resolving any issues professionally. Collaborate with other departments to ensure seamless operations and excellent guest experiences. Develop and implement effective cleaning schedules to meet high standards of quality. Identify and report maintenance or repair needs to the appropriate personnel. Participate...
Posted 1 week ago
0.0 - 1.0 years
2 - 4 Lacs
gurugram
Work from Office
We are looking for a highly motivated and enthusiastic individual to join our team as a Food & Beverage Service OJT professional in the hospitality industry. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Provide exceptional customer service and ensure customer satisfaction. Manage food and beverage orders, handle cash transactions, and maintain a clean work environment. Collaborate with colleagues to achieve sales targets and promote products. Maintain high levels of knowledge about menu items, ingredients, and preparation methods. Participate in ongoing training sessions to enhance skills and knowledge. Contribute to the overall success of the establishme...
Posted 1 week ago
3.0 - 5.0 years
5 - 9 Lacs
mumbai
Work from Office
Do: Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tool...
Posted 1 week ago
0.0 - 2.0 years
2 - 5 Lacs
chennai
Work from Office
We are looking for a highly motivated and enthusiastic Learning & Development Apprentice to join our team. The ideal candidate should have 0-2 years of experience in the hospitality industry. Roles and Responsibility Assist in designing and implementing learning programs for employees. Conduct training sessions and workshops on various topics, including soft skills and leadership development. Evaluate the effectiveness of training programs and recommend improvements. Collaborate with the HR team to develop and implement employee engagement initiatives. Support the creation of educational materials, such as manuals and guides. Participate in meetings and discussions to provide input on learni...
Posted 1 week ago
3.0 - 8.0 years
3 - 7 Lacs
chennai, bengaluru
Work from Office
Min 3yr exp as Soft Skills Trainer/ Trainer /Communication Trainer BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407
Posted 1 week ago
3.0 - 8.0 years
3 - 8 Lacs
noida, gurugram, delhi / ncr
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407
Posted 1 week ago
12.0 - 20.0 years
15 - 20 Lacs
kolkata
Work from Office
We are looking for a dynamic and experienced Training & Quality AVP - BPO to lead our learning, development, and quality assurance initiatives. The ideal candidate will ensure that all associates are well-trained, consistently meet quality standards, and contribute to superior customer experience. Key Responsibilities: Training: Design, implement, and manage comprehensive training programs for new hires and ongoing employee development. Develop training content, materials, and assessments tailored to business processes and client requirements. Collaborate with operations and HR teams to identify skill gaps and training needs. Track training effectiveness through assessments, feedback, and pe...
Posted 1 week ago
4.0 - 9.0 years
6 - 10 Lacs
gurugram
Work from Office
What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: You will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise e...
Posted 2 weeks ago
4.0 - 9.0 years
8 - 12 Lacs
hyderabad, mumbai
Work from Office
Roles and Responsibility Develop and implement comprehensive learning strategies to enhance employee engagement and retention. Design and deliver training programs tailored to meet business objectives. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Evaluate the effectiveness of training programs and recommend improvements. Manage and maintain accurate records of training activities and participant feedback. Foster a culture of continuous learning and development within the organization. Job Requirements Proven experience in learning and development, preferably in a similar industry. Strong understanding of adult learning principles and inst...
Posted 2 weeks ago
4.0 - 9.0 years
8 - 12 Lacs
mumbai, hyderabad
Work from Office
Roles and Responsibility Develop and implement comprehensive learning strategies to enhance employee engagement and retention. Design and deliver training programs tailored to meet business objectives. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Evaluate the effectiveness of training programs and recommend improvements. Manage and maintain accurate records of training activities and participant feedback. Foster a culture of continuous learning and development within the organization. Job Requirements Proven experience in learning and development, preferably in a similar industry. Strong understanding of adult learning principles and inst...
Posted 2 weeks ago
5.0 - 10.0 years
7 - 11 Lacs
hyderabad, indore, gurugram
Work from Office
So what does a Senior Learning Experience Manager really do? Think of yourself as someone responsible for the day-to-day training programs and initiatives across all sites, so not just anyone is qualified for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because its time to imagine what its like being a Senior Learning Experience Manager. Imagine yourself going to work with one thing on your mind: that you will select, train, and provide work guidance for Training Managers and Supervisors. As you tackle your new tasks for the day, you know that it will lead to...
Posted 2 weeks ago
5.0 - 10.0 years
7 - 11 Lacs
gurugram, indore, hyderabad
Work from Office
So what does a Senior Learning Experience Manager really do? Think of yourself as someone responsible for the day-to-day training programs and initiatives across all sites, so not just anyone is qualified for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because its time to imagine what its like being a Senior Learning Experience Manager. Imagine yourself going to work with one thing on your mind: that you will select, train, and provide work guidance for Training Managers and Supervisors. As you tackle your new tasks for the day, you know that it will lead to...
Posted 2 weeks ago
1.0 - 3.0 years
3 - 4 Lacs
hyderabad, chennai, bengaluru
Work from Office
.1–2 years of training agents, with a strong grasp of voice process operations and excellent communication Experience: 1–2 years on paper Language fluency – English, Telugu, and Hindi Mail - Varalakshmi.Y@livecjobs.com Required Candidate profile •Conduct Training Needs Identification (TNI) to evaluate learning . •Facilitate or participate in Train the Trainer (TTT) programs to maintain training quality and consistency.
Posted 2 weeks ago
8.0 - 13.0 years
14 - 22 Lacs
hyderabad
Work from Office
REQUIRED SKILLS Designing and delivering training programs to improve sales performance in areas like product knowledge, sales processes, and communication Training & Facilitation Expertise: Excellent facilitation skills, with proven ability to create engaging learning environments using creative training techniques. Passion for Development : Genuine enthusiasm for helping individuals and teams grow in their sales careers. Training Program Development: Experience in developing a variety of training programs using multiple delivery methods (classroom, e- learning, workshops, simulations). Patience and Supportiveness: Strong coaching mindset, with the ability to provide constructive feedback i...
Posted 2 weeks ago
3.0 - 8.0 years
3 - 8 Lacs
noida, gurugram, delhi / ncr
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407
Posted 2 weeks ago
4.0 - 8.0 years
8 - 13 Lacs
hyderabad
Work from Office
Role & Responsibility: 1) Responsible for training new team members as well as facilitating on-going and ad-hoc training. 2) Assist with content development and support training projects. 3) Strong presentation and Communication
Posted 2 weeks ago
3.0 - 6.0 years
3 - 7 Lacs
vadodara
Work from Office
Candidate should be from MFI Should be comfortable to travel High energy, Communication Skills ,Training Delivery, Excellent clarity of Thought Min Exp 3-4 yrs Relevant experience in the financial industry Soft skill Training Manager/Trainer
Posted 2 weeks ago
1.0 - 2.0 years
1 - 4 Lacs
bengaluru
Work from Office
To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected bench mark, before they hit the floor. Ensuring Improvement of Quality Scores of Employees Responsible for conducting refreshers training program based on the training need analysis shared by the Transactional Quality team To ensure that the agent numbers from a New Hire team who enter the re OJT stage is maintained at the lowest Has to ensure that all the data relating to training are populated in the Training event management module in SAP, within time frame agreed upon. Utilize the Web based training at the center Coordinate for the logistics requirement forth training at the resp...
Posted 2 weeks ago
1.0 - 2.0 years
4 - 8 Lacs
hyderabad, telangana, india
On-site
Ecommerce Client hiring a Trainer to deliver training for domestic voice support team. Ideal candidates will have 12 years of training agents, with a strong grasp of voice process operations and excellent communication skills. Key Responsibilities: Conduct onboarding & process training for voice support teams Deliver soft skills & communication sessions Monitor trainee performance and provide feedback Conduct Training Needs Identification (TNI) to evaluate learning requirements. Facilitate or participate in Train the Trainer (TTT) programs to maintain training quality and consistency. Assist in updating training content and tracking progress Support refresher training and performance improve...
Posted 2 weeks ago
7.0 - 10.0 years
7 - 10 Lacs
mohali
Work from Office
Training Manager – BPO (Travel Process) Mohali Salary: Up to 10 LPA Graduate with min. 7 years of BPO experience, including 1 year as Training Manager (documented) in Travel process is a must. 5 Days Working Immediate Joiners Preferred Required Candidate profile Excellent communication Skills Strong knowledge of training design, delivery, and evaluation. Prior experience in Travel process is a must If interested contact: 7696495267 hr.skyway603@gmail.com
Posted 2 weeks ago
3.0 - 8.0 years
3 - 7 Lacs
chennai, bengaluru
Work from Office
Min 3yr exp as Soft Skills Trainer/ Trainer /Communication Trainer BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407
Posted 2 weeks ago
1.0 - 2.0 years
5 - 7 Lacs
chennai, bengaluru
Work from Office
Must have worked as a Communication Soft Skills /Voice and Accent Trainer. Communication Training exp is required from International BPO. US Shifts Excellent comms required Call 8447780697 send CV monu@creativeindians.com
Posted 2 weeks ago
13.0 - 15.0 years
40 - 45 Lacs
bengaluru
Work from Office
Deluxe Media Inc. is looking for Training Lead - Training and Implementation to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Posted 2 weeks ago
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