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3.0 - 5.0 years

5 - 9 Lacs

gurugram

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Do: Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tool...

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2.0 - 7.0 years

3 - 6 Lacs

coimbatore

Work from Office

Job description Should have process training experience on papers for at least 1 years. Should be aware of TNA/TNI/TTT/OJT. Should be able to calculate Throughput. Should have knowledge of Training Metrics. Should have experience in Domestic Voice/Non-Voice Should be flexible to work in Night Shifts. Interested candidates can reach out to - andrewvijayl@hexaware.com; Andrew - 7094700015 Regards Andrew Vijay Lead - TAG

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3.0 - 8.0 years

3 - 7 Lacs

bengaluru

Work from Office

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

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6.0 - 11.0 years

6 - 13 Lacs

bengaluru

Work from Office

Role & responsibilities As the Training Lead, you bring a passion for training, learning, and collaboration, to ensure team members across the Localization and Fulfillment businesses have impactful, engaging, and memorable learning experiences. Should have hands on experience in soft skills training, train the trainer for over 4 years. Contact Centre Management is a plus or a Media Industry. You are instrumental in collaborating with the key stakeholders that ensure a globally consistent, accurate, and up-to-date Training Program. You will be influential in ensuring that training is delivered in the best ways possible, while working with decentralized team members that are ultimately respons...

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1.0 - 5.0 years

4 - 7 Lacs

navi mumbai, mumbai (all areas)

Work from Office

Must have excellent communication skills Should have working experience in any BPO/Call center. Should have Knowledge about behavioral training,TNI and TNA US Health Care exp Will ADD Advantage . International voice exp mandate HR Deeksha 7697428237 Required Candidate profile Must have 4+ years of experience as a trainer Candidate must be proficient in English language Candidate must be aware of all Trainer KPIs including Throughput, TNI, TNA, Refresher, attrition

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1.0 - 5.0 years

1 - 3 Lacs

nagpur

Work from Office

1 Year exp as a Trainer in BPO industry mandate. Must have excellent communication skills Should have working experience in any BPO/Call center. Should have Knowledge about behavioral training,TNI and TNA HR Deeksha 7697428237 Required Candidate profile Must have 1-2 years of experience as a trainer Candidate must be proficient in English language Candidate must be aware of all Trainer KPIs including Throughput, TNI, TNA, Refresher, attrition

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3.0 - 8.0 years

2 - 5 Lacs

bangalore rural, bengaluru

Work from Office

* Mini 3 years of overall & 1 year as a Process Trainer experience in BPO Industry. * Experience with E-commerce account will be added advantage * 6 days working (1 day rotational off) * Salary range will be 5 LPA depending on last drawn 7697428237 Required Candidate profile 1 year as a Process Trainer in customer service industry/ BPO Graduate Mandate Candidates should be fluent in English & Hindi communications Candidate should have good presentation skills.

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2.0 - 7.0 years

6 - 9 Lacs

gurugram

Work from Office

Team Lead Process- Trainer- International Voice only Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- US

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8.0 - 10.0 years

7 - 11 Lacs

kolkata

Work from Office

Role Training and development manager should devise plans and approach aligned to organizational training strategy, oversee its implementation and assess its outcomes. Identify training and developmental needs and drive suitable training initiatives that delivers successful business outcomes. Works across many departments to get employees up to speed in both their specific vertical, and the overall needs of the Account. Have backgrounds in business, leadership, human resources, development and education. Include enhancing employees skills, performance, productivity and quality of work DO Identifying and assessing future and current training needs Drawing an overall or individualized training...

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4.0 - 9.0 years

1 - 4 Lacs

bengaluru

Work from Office

* Overall, 4+ years of experience with a minimum of 1 year of experience as a trainer. * Experience in technical field is mandatory. Should worked with product like laptop. * 6 days working (1 day rotational off),looking Immediate joiner apply today

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4.0 - 8.0 years

10 - 13 Lacs

bengaluru, mumbai (all areas)

Work from Office

Seeking a Senior Analyst skilled in Instructor-Led Training, communication coaching, and stakeholder management. Requires 5–8 years’ experience in talent development, soft skills training, and performance improvement strategies.

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4.0 - 8.0 years

10 - 13 Lacs

bengaluru, mumbai (all areas)

Work from Office

Seeking a Senior Analyst skilled in Instructor-Led Training, communication coaching, and stakeholder management. Requires 5–8 years’ experience in talent development, soft skills training, and performance improvement strategies.

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4.0 - 6.0 years

4 - 8 Lacs

bengaluru

Work from Office

The Associate Manager Digital Training will thrives on collaboration, working closely with business stakeholders, subject matter experts, and regional teams to deliver impactful training solutions. With a focus on data-driven decision-making, we continuously refine our strategies to enhance engagement, measure ROI, and align with organizational goals, detailed responsibilities of the role is as below: Promote a digital-first learning culture through campaigns, workshops, and awareness programmes. Analyse learning trends and recommend innovative digital solutions to enhance engagement and effectiveness. Consult with business stakeholders (sales and non-sales) to identify skill gaps and traini...

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1.0 - 2.0 years

1 - 5 Lacs

hyderabad

Work from Office

We are hiring Process Trainer. Knowledge in GIS is prefered. Knowledge on Facilitation , TNI TNA Throughout, Batch lifecycle is important. Candidate who are interested can share their resumes on ''7595058169" with subject line "Process Trainer"

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1.0 - 2.0 years

1 - 5 Lacs

hyderabad

Work from Office

We are hiring Process Trainer. Knowledge in GIS is prefered. Knowledge on Facilitation , TNI TNA Throughout, Batch lifecycle is important. Candidate who are interested can share their resumes on ''7595058169" with subject line "Process Trainer"

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2.0 - 7.0 years

4 - 7 Lacs

navi mumbai

Work from Office

Job description Should have process training experience on papers for at least 2 years. Should be aware of TNA/TNI/TTT/OJT. Should be able to calculate Throughput. Should have knowledge of RAG Analysis. Should have experience in International Process Should be flexible to work in Night Shifts. Interested candidates can reach out to - Bhawnas1@hexaware.com , 6260351725 Regards Bhawna

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5.0 - 10.0 years

3 - 7 Lacs

navi mumbai

Work from Office

Opening_Process Trainer_US Healthcare Voice_Navi Mumbai Job description Should have international process training voice experience on papers for at least 3 years. Should be aware of TNA/TNI/TTT/OJT. Should be able to calculate Throughput. Should have knowledge of RAG Analysis. Graduation Manadate Excellant comms Permanent night shifts Only Localite 5 days working Interested candidate pls reach out to. poojam3@hexaware.com, or on 7869304456 Regards, Pooja

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4.0 - 9.0 years

3 - 5 Lacs

bengaluru

Work from Office

Designation -Process trainer for domestic process. Job Description Scheduling and conducting training sessions on various call center topics to prepare and support new employees. Training experienced employees on new or updated call center procedures to improve their performance. Observing the daily operations of call center employees and identifying any areas of improvement. Liaising with team leaders and managers to conduct on-the-job coaching. Measuring the effectiveness of training sessions and preparing individual or team progress reports. Creating and managing the training budget. Ensuring employees keep up their productivity and maintain high levels of customer satisfaction. Requireme...

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2.0 - 7.0 years

5 - 7 Lacs

kolkata, gurugram

Work from Office

Leading BPO in Gurgaon & Kolkata Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6.5LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerat...

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2.0 - 7.0 years

6 - 9 Lacs

gurugram

Work from Office

Team Lead Process- Trainer- International Voice only Medical billing Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- Rotational (24*7)- US

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1.0 - 6.0 years

2 - 4 Lacs

mohali

Work from Office

Roles and Responsibilities Design and deliver training programs for new hires, focusing on product knowledge, soft skills, and process orientation. Develop and maintain training materials, including presentations, manuals, and online resources. Conduct regular performance evaluations to identify areas of improvement for employees' skill development. Collaborate with team members to resolve issues related to product quality, customer satisfaction, or employee performance. Provide coaching sessions to improve communication skills among team members. Desired Candidate Profile 1-6 years of experience in BPO industry with expertise in KPI analysis (KPI), OJT (On-the-job training), TNA (Training N...

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1.0 - 2.0 years

2 - 4 Lacs

bengaluru

Work from Office

Key Responsibilities: Conduct process training for new and existing employees. create and update training content as per process requirements. Monitor and evaluate training effectives. Provide constructive feedback and coaching to improve performance. Details: Graduation is mandate. Willing to work in rotational shifts and rotational offs, 6 days working. Location- Electronic City

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3.0 - 6.0 years

8 - 12 Lacs

tiruppur

Work from Office

About The Role Implement SLCP (Social & Labor Convergence Program) for all listed factories, ensuring effective communication and regular follow-ups to track progress and resolve issues. Responsible for achieving Inditexs SLCP verification targets in India, ensuring all factories meet required standards. Provide competency and orientation training to factories regarding SLCP requirements, processes, and standards. Report weekly SLCP target progress to headquarters, ensuring timely updates on all relevant metrics. Report quality issues to Sumera based on report review. Provide feedback to SLCP whenever required, contributing to continuous improvement in processes and outcomes. Review and anal...

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4.0 - 6.0 years

2 - 4 Lacs

kolkata

Work from Office

We are looking for a highly motivated and experienced Assistant Manager - Training to join our team at Vijaya Diagnostic Centre. The ideal candidate will have a strong background in healthcare and training, with excellent leadership and communication skills. Roles and Responsibility Develop and implement comprehensive training programs for employees. Conduct needs assessments to identify skill gaps and create targeted training solutions. Collaborate with cross-functional teams to align training objectives with business goals. Design and deliver engaging and interactive training sessions. Evaluate the effectiveness of training programs and recommend improvements. Manage and maintain accurate ...

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1.0 - 3.0 years

3 - 6 Lacs

hyderabad

Work from Office

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Job Overview: We are seeking a highly skilled and experienced Tenured Trainer for GIS Mapping process. The ideal candidate will bring a strong foundation in facilitating training sessions, mentoring new hires, and ensuring training effectiveness in a fast-paced, high-volume environment. Shift: 24*7(Night). Exp-Minimum 2 years of experience in a Trainer role (preferably in mapping, annotation, or a tech-driven process). Location-Hyderabad. Mandatory Skills: GIS exposure + Communication Skills + Cognitive ab...

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