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TSYS Support Professional Virtusa

2.0 - 4.0 years

3 - 6 Lacs

hyderabad, pune, chennai

Work from Office

Strong experience in TSYS TSY2 payment processing platformsHands-on experience with API integrations, file handling (SFTP/FTP), and batch job monitoring Good understanding of incident management tools (ServiceNow, Remedy, or Jira Service Desk) Incident ManagementLead end-to-end incident resolution for platform issues across TSYS, APIs, file processing, and middleware components Vendor and Downstream CoordinationEngage and coordinate with third-party vendors (eg, TSYS support, payment gateway providers, etc ) to resolve external dependencies Change and Release Management Outage Management Additional Skills Dynatrace monitoring Dynatrace dashboard Power BI dashboard

Posted 4 days ago

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