632 Tso Jobs - Page 7

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Mainframe Developer We are seeking a mainframe developer with substantial experience in a mainframe environment and the capability to operate within both offshore and onshore working models. The ideal candidate must have full-time development experience, as roles focused on testing or support will not be suitable Minimum work experience: 5 to 8 Years in Mainframe development. COBOL-L3 (Mandatory) DB2 - Z/OS Application Programming-L3 (Mandatory) JCL - Job Control Language-L3 (Mandatory) VSAM (Mandatory) CICS (Good to have min basic knowledge is required) Knowledge of IBM IDz, Z/OS connect and automation would be an added advantage but not mandatory. As a Lead, you are responsible for managing a small team of analysts, developers, testers or engineers and drive delivery of a small module within a project (Delivery/Maintenance/Testing) Serve as entry level specialist with expertise in particular technology/industry domain/a process / application / product. Responsible for functional/technical track of a project. Ability to support the PO / SM from a Technical perspective in terms of prioritizing and splitting work. Agile mindset and methodologies e.g., Scrum Mandatory Skills: Application Modernization - Mainframe. Experience: 3-5 Years.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Mainframe DB2 Admin. Experience: 5-8 Years.

Roles and Responsibilities Meet S&D targets by effective implementation of area sales & development plans . Develop Sales forecast for all categories based on trends . Develop channel sales strategy for geography assigned in consultation with Manager. Define allocation of sales targets to the different territories in consultation with Manager Sales based on clear understanding of calendar of inputs/market growth/category growth . Plan and achieve distribution expansion as per budget plans . Stocks and logistics planning for the area . Ensure distributor claims are settled in time by proper scrutiny and on field verification . Ensure retention of agreed ROI for the distributors. Implement sales strategy to achieve targets through analysis of Nielson & internal data of various markets. Develop distribution strategy in line with changing channel mix. Track availability of required manpower at DBs as per plan and monitor their performance and highlight deviations of norms to Manager Sales. Execute and track distribution expansion by class of towns, type of OLs and category as per plan and take corrective action, wherever required. Execute distributor MIS packages and ensure requisite compliance from the distributors as per agreed time lines. Build trust and relationship with Modern Trade and Company by providing clarity and solutions to any issue raised by them within a reasonable time frame . Work very closely with Regional Trade Marketing /Key Account teams in management of schemes/promotions/contests being run to promote company brand . Execute specific promotions - exhibitions, sampling, in-store activities etc. in Key A/Cs . Plan for new product launches by channel based on thorough understanding of category and distribution objectives for the products to be launched. Desired Candidate Profile Education Graduate Must, MBA preferable. 3-5 years of experience in General Trade from FMCG industry only. Good understanding of MS Excel is a must. Should be able to read and understand data.

9 - 12 Years 1 Opening Chennai Role description Role Proficiency: Systematically develops and promotes technology solutions ensuring the developed solution meets both functional and non – functional requirements. Outcomes: Develop and promote technical solutions which support the business requirements within area of expertise. Ensures IT requirements are met and service quality maintained when introducing new services. Considers the cost effectiveness of proposed solution(s). Set FAST goals and provide feedback to FAST goals of mentees Innovative and technically sound for project analysis in depth. Uphold the standards and best practices by adhering to them in his/her work as well as by implementing them in the team’s work by reviewing and monitoring. Provide innovative contribution within the team by coming up with ideas to automate repetitive work. Able to mentor Developers in such a way that they can progress to the next level of growth. Conduct peer reviews and demand high quality standards for the reviewed deliverables. Conduct technical assessments for hiring candidates to Developer roles. Measures of Outcomes: Adherence to engineering process and standards (coding standards) Defined productivity standards for project Schedule Adherence Mandatory Trainings/Certifications Innovativeness (In terms of how many new ideas/thought processes/standards/best practices he/she has come up with) Maintain quality standards for individual and team Adhere to project schedules for individual and team Number of technical issues uncovered during the execution of the project Number of defects in the code Number of defects post delivery Number of noncompliance issues On time completion of mandatory compliance trainings Adhere to organizational policies and processes Outputs Expected: Code: Independently develop code for above Maintain best coding and engineering practices Configure: Implement and monitor configuration process Test: Create and review unit test cases scenarios and execution 100% code coverage for unit testing Documentation: Sign off templates checklists guidelines standards for design/process/development Sign off deliverable documents – design documentation requirements test cases and results Design: Creation of design LLD architecture for Applications Features Business Components and Data Models Interface with Customer: Proactively influence customer thought process Consider NPS Score for customer and delivery performance Manage Project: Contribute to module level development Manage knowledge: Consume and contribute to project related documents share point libraries and client universities Creation of knowledge sharing assets Assists others in resolving complex technical problems:: Manage all aspects of problem management activities investigating the root cause of problems and recommend SMART (specific measurable achievable realistic timely) solutions Development and review of Standards & Documentation:: Maintenance of software process improvement activities; communicating to a range of individuals teams and other bodies. Skill Examples: Proactively identify solutions for technical issues Ability to maintain technical evaluation procedures Ability to estimate project effort based on the requirement Perform and evaluate test results against product specifications Break down complex problems into logical components Interface with other teams designers and other parallel practices Set goals for self and team. Provide feedback to team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers and answer customer questions Proactively ask for and offer help Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks. Build confidence with customers by meeting the deliverables on time with a quality product Knowledge Examples: Deep level proficiency in the specialist area. Proficiency in technology stacks Appropriate software programs / modules Programming languages DBMS Operating Systems and software platforms SDLC Integrated development environment (IDE) Agile – Scrum or Kanban Methods Knowledge of customer domain and sub-domain where problem is solved. Knowledge of new technologies (e.g. Data science AI/ML IoT big data and cloud platform etc RDBMS and NOSQL Deep knowledge of architecting solutions and applications on cloud-based infrastructures. Additional Comments: Job Summary Technical Product Analyst As a technical product analyst, you will play a crucial role in ensuring the reliability and accuracy within the billing and conversion area of the Print segment. Your primary responsibilities will involve troubleshooting and resolving production issues and managing technical operations and making small enhancements upon the request of the business. The role includes working alongside tech teammates and business partners in agile methodology Basic Qualification: Education and Experience: Bachelor’s in computer science or related field. See skills sets below for mandatory/optional qualifications Skills Required Mandatory/Optional Experience Required Specific expectation/comment Uni-SPF Mandatory 9+ • Familiarity with ISPF on IBM mainframes (TSO/ISPF environment) • UNIX/Linux command-line navigation and shell scripting • File system management and permissions • Working with terminal emulators and screen resizing • Editing ASCII, EBCDIC, and binary files • Terminal and keyboard mapping configuration • Terminal and keyboard mapping configuration JCL (Job Control Language) Mandatory 9+ Understanding of JCL (Job Control Language) REXX scripting Mandatory 9+ Experience with REXX scripting Control-M Mandatory 9+ • Job scheduling and batch processing knowledge • Monitoring and troubleshooting job failures • Understanding of dependencies and calendars PVCS Optional • Version control concepts • Managing file revisions and baselines • Branching and merging strategies • Integration with development environments Jira Optional • Experience working within Jira and agile methodologies Service Now Optional • Experience working with tickets and requests within ServiceNow Other specific expectations for this role: schedule flexibility and availability for on call shifts and some off-hours support is required. Ability to communicate clearly with IT shared services teams and business partners. Ability to work within a team setting, communicate clearly with business partners and stakeholders, attention to detail, triage and troubleshooting skills, change management best practices, team collaboration, and agile/scrum methodology knowledge is required Specific Hardware /Software requirements: See above for mandatory / optional skills Standard overlap hours with onsite: EST 8 am - 11 am, CST 7 am - 10 am Skills UNI-SPF,Jcl,REXX About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

We are seeking a dynamic and results-driven Sales Executive to join our Light Division team. The ideal candidate will have a strong background in lighting products, excellent communication skills, and a proven track record in B2c, B2B or project-based sales. This role focuses on developing new business opportunities, maintaining client relationships, and meeting or exceeding sales targets. 2 + years of experience on the role in lighting sales or a related industry. Strong knowledge of lighting products, brands, and technologies. Excellent communication, negotiation, and presentation skills. Self-motivated and able to work independently.

Role Description Role Proficiency: Systematically develops and promotes technology solutions ensuring the developed solution meets both functional and non – functional requirements. Outcomes Develop and promote technical solutions which support the business requirements within area of expertise. Ensures IT requirements are met and service quality maintained when introducing new services. Considers the cost effectiveness of proposed solution(s). Set FAST goals and provide feedback to FAST goals of mentees Innovative and technically sound for project analysis in depth. Uphold the standards and best practices by adhering to them in his/her work as well as by implementing them in the team’s work by reviewing and monitoring. Provide innovative contribution within the team by coming up with ideas to automate repetitive work. Able to mentor Developers in such a way that they can progress to the next level of growth. Conduct peer reviews and demand high quality standards for the reviewed deliverables. Conduct technical assessments for hiring candidates to Developer roles. Measures Of Outcomes Adherence to engineering process and standards (coding standards) Defined productivity standards for project Schedule Adherence Mandatory Trainings/Certifications Innovativeness (In terms of how many new ideas/thought processes/standards/best practices he/she has come up with) Maintain quality standards for individual and team Adhere to project schedules for individual and team Number of technical issues uncovered during the execution of the project Number of defects in the code Number of defects post delivery Number of noncompliance issues On time completion of mandatory compliance trainings Adhere to organizational policies and processes Code Outputs Expected: Independently develop code for above Maintain best coding and engineering practices Configure Implement and monitor configuration process Test Create and review unit test cases scenarios and execution 100% code coverage for unit testing Documentation Sign off templates checklists guidelines standards for design/process/development Sign off deliverable documents – design documentation Requirements test cases and results Design Creation of design LLD architecture for Applications Features Business Components and Data Models Interface With Customer Proactively influence customer thought process Consider NPS Score for customer and delivery performance Manage Project Contribute to module level development Manage Knowledge Consume and contribute to project related documents share point libraries and client universities Creation of knowledge sharing assets Assists others in resolving complex technical problems:: Manage all aspects of problem management activities investigating the root cause of problems and recommend SMART (specific measurable achievable realistic timely) solutions Development and review of Standards & Documentation:: Maintenance of software process improvement activities; communicating to a range of individuals teams and other bodies. Skill Examples Proactively identify solutions for technical issues Ability to maintain technical evaluation procedures Ability to estimate project effort based on the requirement Perform and evaluate test results against product specifications Break down complex problems into logical components Interface with other teams designers and other parallel practices Set goals for self and team. Provide feedback to team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers and answer customer questions Proactively ask for and offer help Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks. Build confidence with customers by meeting the deliverables on time with a quality product Knowledge Examples Deep level proficiency in the specialist area. Proficiency in technology stacks Appropriate software programs / modules Programming languages DBMS Operating Systems and software platforms SDLC Integrated development environment (IDE) Agile – Scrum or Kanban Methods Knowledge of customer domain and sub-domain where problem is solved. Knowledge of new technologies (e.g. Data science AI/ML IoT big data and cloud platform etc RDBMS and NOSQL Deep knowledge of architecting solutions and applications on cloud-based infrastructures. Additional Comments Job Summary Technical Product Analyst As a technical product analyst, you will play a crucial role in ensuring the reliability and accuracy within the billing and conversion area of the Print segment. Your primary responsibilities will involve troubleshooting and resolving production issues and managing technical operations and making small enhancements upon the request of the business. The role includes working alongside tech teammates and business partners in agile methodology Basic Qualification: Education and Experience: Bachelor’s in computer science or related field. See skills sets below for mandatory/optional qualifications Skills Required Mandatory/Optional Experience Required Specific expectation/comment Uni-SPF Mandatory 9+ Familiarity with ISPF on IBM mainframes (TSO/ISPF environment) UNIX/Linux command-line navigation and shell scripting File system management and permissions Working with terminal emulators and screen resizing Editing ASCII, EBCDIC, and binary files Terminal and keyboard mapping configuration Terminal and keyboard mapping configuration JCL (Job Control Language) Mandatory 9+ Understanding of JCL (Job Control Language) REXX scripting Mandatory 9+ Experience with REXX scripting Control-M Mandatory 9+ Job scheduling and batch processing knowledge Monitoring and troubleshooting job failures Understanding of dependencies and calendars PVCS Optional Version control concepts Managing file revisions and baselines Branching and merging strategies Integration with development environments Jira Optional Experience working within Jira and agile methodologies Service Now Optional Experience working with tickets and requests within ServiceNow Other specific expectations for this role: schedule flexibility and availability for on call shifts and some off-hours support is required. Ability to communicate clearly with IT shared services teams and business partners. Ability to work within a team setting, communicate clearly with business partners and stakeholders, attention to detail, triage and troubleshooting skills, change management best practices, team collaboration, and agile/scrum methodology knowledge is required Specific Hardware /Software requirements: See above for mandatory / optional skills Standard overlap hours with onsite: EST 8 am - 11 am, CST 7 am - 10 am Skills UNI-SPF,Jcl,REXX

Ownership of the primary sales Coordination with secondary sales team Appoint new channel partners & Maintaining relations with the existing partners Achieve volume, revenue & collection targets Required Candidate profile Graduate Min 4-5yrs in channel sales with a reputed brand in Tiles, Sanitary, Paints, Building Materials and other related industries.

Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist Key Responsibilities: Feasibility Study: Participate in feasibility study Planning: Participate in estimation and project planning Requirement analysis: Analyse the requirements. Design: Develop / review the technical design. Coding: Primarily Guide and mentor team. Develop code if required Reviews: Conduct review of design/code/test plan and test results Testing: Test Planning, strategy, validation and Conduct random testing. Support: Coordinate post development support. Team management: Ensure proper project communication and coordination among team members Client interaction: Communicate with the client regarding project progress, resolve issues related to delivery of project Requirements Qualifications – External To be successful in this role you should meet the following requirements Bachelor’s degree in computer science engineering or related field. 8+ Years minimum experience in Mainframes In depth technical/functional Knowledge of banking system. Job Control Language (JCL): IN Stream & Catalogue Procedures, Control Cards, SDFS (Spool), SPICE, SAR & MVS JCL Utilities COBOL Programs & ZO\S: Strong understanding of COBOL Programs (working storage, copy books & sub routines) and Z\OS concepts including mainframe utilities. Hands on knowledge on Restartable programs. DB2 (SQL): Strong understanding of relational database concepts and advanced SQL, including SQL Error Codes. CICS: All Infrastructure Setup (PCP, PIP, KCP, SCP etc.) knowledge. Hands on with writing CICS programs in linkage with Front End Systems via ZAPI TSO, ISPF: Hands on Knowledge Hands on Knowledge on REXX, EZYTRIEVE & SELCOPY Knowledge of following tools – Endevor, File Manager, Road Runner, CLARITY, Fault Analyser, R2DS, RDz, RTC, SONAR Communication: Excellent written and verbal communication skills. Self Sufficiency/Initiative: Demonstrate self-sufficiency on the role, combined with an initiative to resolve errors and provide solutions that attack the root cause of the problem Knowledge and usage of tools File Manager/File Aid, Xpeditor, Endevor and SPUFI Knowledge in in Banking products e.g. Personal loans, Consumer loans, Mortgage etc. Should be able to view and read the JCLs to the testing environment using production JCLs. Should be able to analyze and develop the COBOL, DB2 code when required and analyze abends from spool and usage of debugging tools. Able to create Test Scenarios, Test cases, Test Cases Execution using TOSCA, ALM JIRA on mainframe-based systems and applications. Excellent Communication Skills TOSCA, GitHub, Jenkins, CICD Pipeline, ALM JIRA etc. - experience good to have. Performance Testing (Jmeter, Performance center, Appdynamics) – Experience good to have Good to have zapi Knowledge and hands on experience . You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India.

Reporting to the OPS Manager as part of the Mainframe Operations team, you will be responsible for delivering a highly client-focused support service in a shared/dedicated support environment. Your goal is to exceed client expectations in both technical resolution and customer service. You will be supporting Mission Critical infrastructure for Ensono's clients, providing a responsive and exceptional support service by resolving complex technical client incidents and problems. Utilizing your strong communication, analytical, and problem-solving skills, you will identify, communicate, and resolve issues to optimize our clients" infrastructure. As a key member of the team providing Mainframe Operations support for system and customer batch processing, your responsibilities will include system and online monitoring, batch ABEND & recovery, and system restarts. You will interact directly with internal and external customers regarding system and batch-related requests, problems, and natural processing on the Mainframe platform. Your day-to-day role will expose you to a diverse mix of client solutions and multiple vendor technologies. You will have access to Ensono University, our online training portal, and will receive support from both internal and external training resources. Long-term objectives will focus on developing the skills and experience necessary for you to advance in your chosen career path. **Required Skills:** - Minimum 3-5 years of experience in Mainframe Operations. - Strong knowledge of Mainframe Operations including Batch monitoring, Console Operations, Ad hoc job Scheduling, and IPL Activities. - Experience with Scheduling tools such as OPC, CA7, ZEKE, Control-M, or ESP for Production/Batch Monitoring. - Proficiency in Console Operations and experience in complex Sysplex environments. - Ability to provide 2nd Level support for System and online monitoring, batch ABEND & recovery, and system restarts. - Solid understanding of MVS, VTAM, JCL, IPL, HMC Concepts, TSO, JES2, CICS, TAPE, and SDSF. - Familiarity with ITIL processes including Problem/Incident/Change management. - Willingness to work in 24x7 environments. **To operate effectively as an Operations Technician, you will:** - Check each system for outstanding messages and batch abends regularly. - Scan batch output to identify the actual cause of failure. - Push critical batch jobs to meet SLAs. - Understand and execute customers" documented procedures. - Identify tasks or issues that can be improved and escalate them to the correct team. - Quickly determine the severity of a problem and make appropriate escalations. - Run Client Batch Schedules, triage job errors, and user situations. - Monitor Batch/Systems/Alerts, Start and Stop Subsystems, Create/manage Incident & Request tickets. - Provide client reporting for Batch processes, Ad hoc job Scheduling, Printing Support, Schedule restores, Project work, Break-fix support, and Application Startup/Shutdown. **Soft Skills:** - Excellent oral/written communication, interpersonal, and time-management skills. - Ability to work in a flexible, team-oriented, and constantly changing environment. - Effective communication with all levels of the organization and the ability to work independently. - Support and assist senior team members in correcting production incidents. - Strong technical writing and documentation skills with a commitment to documenting all work performed. **Primary Location City:** Pune / Chennai,

Trending Job Description The incumbent would be responsible for the primary & secondary sales for the territory. The deliverables of this role is to increase the sales with the retailers/wholesalers by handling the distributors. Continuous exploration and implementation of strategy for building opportunities & developing team to drive daily POB target. Responsibilities Increase in Sale: Monitoring success on volume, Price, & Value objectives for Top Products  Strategic Sales Analysis: Proactively identifying growth opportunities &mitigating risks through resource optimization  Gaining Market Insights: Uncovering customer needs and unleashing market potential for informed expansion strategies and growth plan  Drive products sales across the region, targeting both over-the-counter (OTC) consumers and pharmacies  Ensuring that all promotion communications are properly done Planning & Execution Planning of primary and secondary target for the month Responsible for achieving the Primary and the Secondary target for the region and growth of business Make journey plan for TSO and ensure adherence to same Understands and Maintains a sharp competitive knowledge and market trends Team Development & Engagement Through effective leadership, inspires, directs, motivates, coaches, and develops the sales team to meet/exceed sales objectives Work with each team member in the field to ensure effective coverage of critical accounts; maintain a high level of retailer and distributor rapport; and emphasize the company's commitment to providing exceptional service Has expert understanding of the sales process as well as expert selling abilities to conduct efficient sales calls, train others, and enhance the present selling process Stakeholder Management Responsible for building relationship with retailers for developing the business in the region Responsible for handling a team Closure of distributor in case required and clearing all outstanding Coordinate with respective CFA to ensure timely supplies to distributors/direct retailers Technology Adoption & Embedment Familiarity with sales-related technology tools and platforms Qualifications EDUCATION: MBA Essential Skills Effective communication Stakeholder management Negotiation and effective persuasive skills Product and market knowledge Planning & Execution Resilience and persistence About Us In the three decades of its existence, Piramal Group has pursued a twin strategy of both organic and inorganic growth. Driven by its core values, Piramal Group steadfastly pursues inclusive growth, while adhering to ethical and values-driven practices. Equal employment opportunity Piramal Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetics, or other applicable legally protected characteristics. We base our employment decisions on merit considering qualifications, skills, performance, and achievements. We endeavor to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruitment, selection, training, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions, including reasonable accommodation for qualified individuals with disabilities as well as individuals with needs related to their religious observance or practice. About The Team Piramal Consumer Products Division is a leading consumer care business division for Piramal Pharma Limited. Piramal CPD has strived for customer-centricity and solving routine disrupting problems. since 2009. As part of the over 38-year-old Piramal Group, we are proud to have a rich legacy founded on the values of Knowledge, Action, Care, and Impact, which are evident in how we operate as an organization. We live by our mission statement of "Doing Well and Doing Good." Piramal Consumer Products Division has touched the lives of over 7 crore Indians. Piramal CPD meets the needs of consumers in a variety of sectors, including Skin Care, Digestives, Women's Intimate Range, Kids Wellbeing & Baby Care, Pain Management, Oral Care, Gut Health, Respiratory Solutions, Multivitamins, and Food Supplements. We now have one of the largest distribution networks in the consumer healthcare industry, with 1500+ towns, 2.8 lac+ outlets, 12000+ organized retail outlets, E-commerce, and a 1200+ strong field force. Piramal CPD is one of the fastest growing businesses of Piramal Group. Our most popular brands are ranked first or second in their respective market segments. The company has consistently grown at a CAGR of 20%+ and ended FY 2021 with a top-line value of Rs.690 Cr. Our goal is to be the market leader in the Indian OTC market. Our talented team is at the heart of it all. We take great pride in creating a workplace that caters to each and every individual's career needs. We go to great lengths to ensure that everyone on our teams is valued and recognized. Job Info Job Identification 8924 Job Category Sales Posting Date 06/27/2025, 11:21 AM Degree Level Bachelor's Degree Job Schedule Full time Locations Piramal Enterprises Ltd, Flat No. 402,4th Floor, Delhi, Delhi, 110002, IN

Job Description Business: Consumer Products Division Department: Sales Travel: High Job Overview The incumbent would be responsible for the primary & secondary sales for the territory. The deliverables of this role is to increase the sales with the retailers/wholesalers by handling the distributors. Continuous exploration and implementation of strategy for building opportunities & developing team to drive daily POB target. Key Stakeholder: Internal Marketing, Supply Chain, Human Resources, Sales Development Key Stakeholder: External Retailers, Wholesalers, Distributors, Key Accounts customers Reporting Structure Role directly reports to Area Business Manager Experience Minimum 3 years of experience in OTC/FMCG industry Hands on experience in handling distributors and subordinates Skills Effective persuasive skills and basic understanding of numerical. Good communication skills Team development and engagement. Planning & Execution Stakeholder management Technology adoption & embedment Responsibilities Responsible for Primary/Secondary target for the region and growth of business Planning of primary and secondary for the month Distributor management with appointment of new distributor whenever required Team handling Ensuring fill rate for physical and online retailers Receiving correct claims and getting them processed Maintain all required records Ensuring timely clearance of company outstanding Closure of distributor in case required and clearing all outstanding Store execution Make journey plan for TSO and ensure adherence to same Ensuring stock availability at prominent place for all our products Ensuring that all promotion communications are properly done Taking paid or non-paid secondary space in the store in best possible place Interact with local/regional category persons of all retailers (National/regional/Local) Help in getting products available with local retailers Coordinate with respective CFA to ensure timely supplies to distributors/direct retailers Ensuring sufficient stocks with distributors and retailers in the region Qualifications Graduate or above About Us In the three decades of its existence, Piramal Group has pursued a twin strategy of both organic and inorganic growth. Driven by its core values, Piramal Group steadfastly pursues inclusive growth, while adhering to ethical and values-driven practices. Equal employment opportunity Piramal Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetics, or other applicable legally protected characteristics. We base our employment decisions on merit considering qualifications, skills, performance, and achievements. We endeavor to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruitment, selection, training, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions, including reasonable accommodation for qualified individuals with disabilities as well as individuals with needs related to their religious observance or practice. About The Team Piramal Consumer Products Division is a leading consumer care business division for Piramal Pharma Limited. Piramal CPD has strived for customer-centricity and solving routine disrupting problems. since 2009. As part of the over 38-year-old Piramal Group, we are proud to have a rich legacy founded on the values of Knowledge, Action, Care, and Impact, which are evident in how we operate as an organization. We live by our mission statement of "Doing Well and Doing Good." Piramal Consumer Products Division has touched the lives of over 7 crore Indians. Piramal CPD meets the needs of consumers in a variety of sectors, including Skin Care, Digestives, Women's Intimate Range, Kids Wellbeing & Baby Care, Pain Management, Oral Care, Gut Health, Respiratory Solutions, Multivitamins, and Food Supplements. We now have one of the largest distribution networks in the consumer healthcare industry, with 1500+ towns, 2.8 lac+ outlets, 12000+ organized retail outlets, E-commerce, and a 1200+ strong field force. Piramal CPD is one of the fastest growing businesses of Piramal Group. Our most popular brands are ranked first or second in their respective market segments. The company has consistently grown at a CAGR of 20%+ and ended FY 2021 with a top-line value of Rs.690 Cr. Our goal is to be the market leader in the Indian OTC market. Our talented team is at the heart of it all. We take great pride in creating a workplace that caters to each and every individual's career needs. We go to great lengths to ensure that everyone on our teams is valued and recognized. Job Info Job Identification 8652 Job Category Sales Posting Date 05/26/2025, 06:44 AM Degree Level Bachelor's Degree Job Schedule Full time Locations Piramal Enterprises Limited, AJ Block No.109 A,Ground Floor 10th Main Road, Salem, Tamil Nadu, 636001, IN

Job Description The incumbent would be responsible for the primary & secondary sales for the territory. The deliverables of this role is to increase the sales with the retailers/wholesalers by handling the distributors. Continuous exploration and implementation of strategy for building opportunities & developing team to drive daily POB target. Responsibilities Increase in Sale: Monitoring success on volume, Price, & Value objectives for Top Products  Strategic Sales Analysis: Proactively identifying growth opportunities &mitigating risks through resource optimization  Gaining Market Insights: Uncovering customer needs and unleashing market potential for informed expansion strategies and growth plan  Drive products sales across the region, targeting both over-the-counter (OTC) consumers and pharmacies  Ensuring that all promotion communications are properly done Planning & Execution Planning of primary and secondary target for the month Responsible for achieving the Primary and the Secondary target for the region and growth of business Make journey plan for TSO and ensure adherence to same Understands and Maintains a sharp competitive knowledge and market trends Team Development & Engagement Through effective leadership, inspires, directs, motivates, coaches, and develops the sales team to meet/exceed sales objectives Work with each team member in the field to ensure effective coverage of critical accounts; maintain a high level of retailer and distributor rapport; and emphasize the company's commitment to providing exceptional service Has expert understanding of the sales process as well as expert selling abilities to conduct efficient sales calls, train others, and enhance the present selling process Stakeholder Management Responsible for building relationship with retailers for developing the business in the region Responsible for handling a team Closure of distributor in case required and clearing all outstanding Coordinate with respective CFA to ensure timely supplies to distributors/direct retailers Technology Adoption & Embedment Familiarity with sales-related technology tools and platforms Qualifications EDUCATION: MBA Essential Skills Effective communication Stakeholder management Negotiation and effective persuasive skills Product and market knowledge Planning & Execution Resilience and persistence About Us In the three decades of its existence, Piramal Group has pursued a twin strategy of both organic and inorganic growth. Driven by its core values, Piramal Group steadfastly pursues inclusive growth, while adhering to ethical and values-driven practices. Equal employment opportunity Piramal Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetics, or other applicable legally protected characteristics. We base our employment decisions on merit considering qualifications, skills, performance, and achievements. We endeavor to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruitment, selection, training, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions, including reasonable accommodation for qualified individuals with disabilities as well as individuals with needs related to their religious observance or practice. About The Team Piramal Consumer Products Division is a leading consumer care business division for Piramal Pharma Limited. Piramal CPD has strived for customer-centricity and solving routine disrupting problems. since 2009. As part of the over 38-year-old Piramal Group, we are proud to have a rich legacy founded on the values of Knowledge, Action, Care, and Impact, which are evident in how we operate as an organization. We live by our mission statement of "Doing Well and Doing Good." Piramal Consumer Products Division has touched the lives of over 7 crore Indians. Piramal CPD meets the needs of consumers in a variety of sectors, including Skin Care, Digestives, Women's Intimate Range, Kids Wellbeing & Baby Care, Pain Management, Oral Care, Gut Health, Respiratory Solutions, Multivitamins, and Food Supplements. We now have one of the largest distribution networks in the consumer healthcare industry, with 1500+ towns, 2.8 lac+ outlets, 12000+ organized retail outlets, E-commerce, and a 1200+ strong field force. Piramal CPD is one of the fastest growing businesses of Piramal Group. Our most popular brands are ranked first or second in their respective market segments. The company has consistently grown at a CAGR of 20%+ and ended FY 2021 with a top-line value of Rs.690 Cr. Our goal is to be the market leader in the Indian OTC market. Our talented team is at the heart of it all. We take great pride in creating a workplace that caters to each and every individual's career needs. We go to great lengths to ensure that everyone on our teams is valued and recognized. Job Info Job Identification 8956 Job Category Sales Posting Date 06/19/2025, 02:38 PM Job Schedule Full time Locations 3rd & 4th Floor,Lake City Mall, Sector No 05,, Thane, Maharashtra, 400001, IN

Job Title: Software Engineer Job ID: POS-15367 Primary Skill Location: Hyderabad Experience: 2.00 Secondary skills: CA-7 support, Control-M, Batch monitoring and scheduling, and JCL Location: Hyderabad Mode of Work: Work from Office Experience : 2-4 Years About The Job We are looking for a Production Control Analyst who is proficient with the use of the CA-7 or equivalent scheduling application and JCL. Production Process Support (PPS) team responsible for ensuring business continuity by providing production support, IT infrastructure maintenance, and day-to-day first-line support to all employees during regular business hours. Any downtime in the client's business would have a huge impact on their customer service. Know Your Team At ValueMomentum’s Technology Solution Center , we are a team of passionate engineers who thrive on tackling complex business challenges with innovative solutions while transforming the P&C insurance value chain. We achieve this through a strong engineering foundation and by continuously refining our processes, methodologies, tools, agile delivery teams, and core engineering archetypes. Our core expertise lies in six key areas: Cloud Engineering, Application Engineering, Data Engineering, Core Engineering, Quality Engineering, and Domain expertise. Join a team that invests in your growth. Our Infinity Program empowers you to build your career with role-specific skill development, leveraging immersive learning platforms. You'll have the opportunity to showcase your talents by contributing to impactful projects. Responsibilities Analyze and adjust daily, weekly, monthly job streams to maintain schedules as required by application owner. Strong skills on the Unix Shell scripting. Log into to Unix/Linux environment to check Mainframe File transfer protocols. Follow the appropriate schedules and check-off sheets and monitor all the production systems running to ensure they are completed successfully and run in the proper sequence. Coordinate all end user requests for AD HOC jobs, special production runs (implementing new applications, procedures or yearend work etc. assuring they run on specific timetables achieving the desired results. Assist with troubleshooting follow up and resolving processing abends. Analyze all production abends preventing daily schedules from completing successfully and follow up with the end users. Reporting status of daily work, problems, projects. Communicate all pertinent scheduling info to all involved groups. Requirements Strong skills in CA-7 batch monitoring and scheduling techniques for a multiplatform environment, or any other equivalent scheduling tool. Extensive knowledge of batch processing and experienced in resolving batch abends like SB-37,SE-37, Catalog issues, JCL errors. Providing immediate fixes and submitting the job from CA-7-CA11 Knowledge in TSO, ISPF, FileAID, SPOOL. Strong skills in Unix Shell scripting. Knowledge and experience in Endevor / any version control tool Have knowledge / experience in service management application such as Service-Now. A good decision-maker, with proven success at making timely decisions that keep the organization moving forward. An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding. Strong interpersonal skills with the ability to build client relationship/rapport quickly. Good To Have Candidates having these extra skills on their resumes have an added advantage: Having scripting knowledge/experience is a plus. About The Company ValueMomentum is a leading solutions provider for the global property and casualty insurance industry. The company helps insurers stay ahead with sustained growth and high performance, enhancing stakeholder value and fostering resilient societies. Having served over 100 insurers, ValueMomentum is one of the largest services providers exclusively focused on the insurance industry. Benefits We at ValueMomentum offer you a congenial environment to work and grow in the company of experienced professionals. Some benefits that are available to you are: Competitive compensation package. Career Advancement: Individual Career Development, coaching and mentoring programs for professional and leadership skill development. Comprehensive training and certification programs. Performance Management: Goal Setting, continuous feedback and year-end appraisal. Reward & recognition for the extraordinary performers.

Making of Various MIS Reports Sales, Monthly OAAP Reports, Secondary Sales Report, WSS Stock Reports, etc. Backend Dealer Management New Dealer Opening, Secondary Tracking through Darpan, Stock Adjustments, etc. Making of Scheme Ongoing Scheme Updates & Workings. Managing Distributor KPI Dashboard, Secondary, Stock, etc. Co-ordinate with Sales, MDC & Pidilite IT/SMG Team. Updation of Master Reports - Dealer Master, Contractor Master, SKUs Master & New Distributor. Tertiary Reports, Contractor TSO Mapping, Scanning dump, Contractors Segmentations, SKUs Products & Member Master dump. Management of Web and Mobile Application for SO/BDEs - Creating id for new joinees, updating backend data of dealer, contractor, SKUs, price. BDE & TSO reports management. Complaint resolution and coordination with the backend team for troubleshooting. Requirements: Bachelor's degree in a relevant field. 3-4 years of experience in a similar role. Excellent Excel skills and proficiency in data analysis. Strong communication and coordination skills

Sales Executive-General Trade required for reputed organisation in Ahmedabad,Gujarat location Dear Professionals,, I am Sindhura C , from the Non IT Vertical of Masadir HR Services , an International Recruitment Firm. We have been retained by professionally managed organisation to recruit Sales Executive-General Trade for them. The job location is in Ahmedabad. Qualification: Any graduate Experience: Open If you are interested in exploring the above opportunity, kindly share your updated resume with me please. In case, if you are not interested, kindly feel free to refer your friends who may be interested in this. Looking forward to hearing from you soon. Thank you! Have a great day! Warm Regards, Sindhura C Associate| Global Talent Acquisition Operations | India Mobile/ WhatsApp : +91 6282564376 Email Id: sindhura.c@masadirservices.com www.masadirservices.com

ECMS ID# 532345 Number of Openings* 1 Duration of contract* 12 months Relevant Years of Experience 5-8 Years Total Yrs. of Experience* 5-8 Years Detailed JD *(Roles and Responsibilities) 1.Mainframe Testing, JCL, COBOL, Batch processing, Scheduler 2.Good communication and teamwork abilities 3. Design, document test cases, lead a team and report to stakeholders Domain* Cards and Payments Desired skills Mainframe Testing, JCL, COBOL, Batch processing, Scheduler Mandatory skills Mainframe Testing, JCL, COBOL, Batch processing, Scheduler Work Location Bangalore ,Chennai BGC Check (Pre onboarding Or Post onboarding) Pre-Onboarding Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) * Person has to be flexible Proposed Vendor Rate from ECMS ID (Visible to the user/ requestor) 5000 INR/day Delivery Anchor for

Ownership of the primary sales Coordination with secondary sales team Appoint new channel partners & Maintaining relations with the existing partners Achieve volume, revenue & collection targets Required Candidate profile Graduate Min 4-5yrs in channel sales with a reputed brand in Tiles, Sanitary, Paints, Building Materials and other related industries.

Machine Learning for IBM z/OS(MLz) is a key product bringing the AI and machine learning capabilities to IBM flagship enterprise server - IBM z. It provides the capabilities for customer to train, deploy, inference and monitor AI/ML models on z/OS, and empowers transactions and applications on IBM Z to infuse trustworthy AI at scale without impact the SLA. The MLz development team is driving the product development and delivery lifecycle with continuous delivery approach and agile practices, including roadmap, design, development, testing, delivery and technical support of the product. The MLz development team is a global team with talents in US and India. Now, we’re hiring developers with around 11 to 15 years of experience to strengthen the capacity of the team and work together to better execute our product roadmap. Required education Bachelor's Degree Required technical and professional expertise * Have development and DevOps skills * Create pipelines and jobs in Jenkins * Must be good in Python * Scala OR Java expertise required * Good exposure with z/OS systems Preferred technical and professional experience * Basic knowledge on Machine Learning * Experience with docker

GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us. Are you one of us? GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team. For more information please visit us on GEP.com or check us out on LinkedIn.com. What You Will Do Working with the project and client procurement teams to define supplier enablement strategy, including supplier categorization, preferred buying channels, supplier onboarding and contract management, through to analysis and reporting. Support suppliers in creating their catalogues through catalogue validation activities Participate on development and management of the Supplier Enablement Project Plan. Leading Forum Meetings for suppliers to be onboarded. Continually build trust relationships with customers and suppliers. Establish and manage loyal relationships with key stakeholders within assigned accounts. Document the ‘to be’ enablement process. Display deep knowledge of GEP products and markets and deliver demos when needed. Working with the procurement team to identify suppliers across countries What You Should Bring Project Management Experience with Supplier Enablement/onboarding background (preferably). Procure to Pay and/or Source to Contact domain/s knowledge. Exposure to spend analysis, hosted/punch out catalogues will be an added advantage. Hands on/familiar with E-procurement/Invoicing solution implementation with knowledge of cXML &EDI. Ability to lead project, establish governance and instruct/follow-up with team members & stakeholders for pending tasks/activities in order to complete the project on time. Translate business requirements to internal technical team, lead/participate in UAT/SIT & Go-live and ensure product/service is delivered to the client per requirements and timeline. Ability to conduct Training in virtual environment and Capacity to organize, host and follow up meetings/forums involving client, supplier and stakeholders. Experience within financial shared services/procurement operations/accounts payable will be an added advantage. Should have Stakeholders & Change Management skills with Intermediate to Expert level MS Excel skill

Position Overview: We are seeking a skilled and experienced Mainframe Developer to join our team. As a Mainframe Developer, you will play a crucial role throughout the software development lifecycle by designing, developing, coding, debugging, maintaining, testing, and implementing applications. You will leverage your broad understanding of various programming languages and architectures to contribute to complex projects and ensure successful application delivery. Key Responsibilities: - Software Development Lifecycle: Work across the software development life cycle, from analyzing and designing applications to coding, debugging, testing, and validating applications in a utility capacity. - Application Design & Development: Analyze existing applications, create logic for new applications, and design procedures and flowcharts for coding and debugging programs. - Documentation: Maintain and utilize application and programming documents to aid in the development of code, ensuring all deliverables are well-documented throughout the life cycle. - Code Testing & Validation: Perform testing, validation, and unit testing for moderately complex code changes, resolving deficiencies and proposing corrective actions as necessary. - Collaboration & Walkthroughs: Participate in major walkthroughs and discussions, providing valuable input to enhance the development process. - Standards & Compliance: Assist in enforcing business and infrastructure application standards, including controls, procedures, and monitoring to ensure compliance and data accuracy. Apply PCI security compliance and industry best practices. - Estimation & Guidance: Accurately estimate initiatives, projects, and issues, and assist with on-the-job training to guide and mentor junior software engineers. - Cross-Functional Collaboration: Collaborate with developers, testers, product owners, and business analysts to ensure smooth communication and successful project execution. - Incident Management & Support: Provide analysis for incident tickets, fix abends, coordinate with Mainframe Ops, and provide on-call support when needed. Qualifications: - Education: MCA, B.Tech, or B.E (four-year college degree) or equivalent. - Experience: Typically, 5.5 to 8 years of professional experience in coding, designing, developing, and analyzing data. - Technical Expertise: Advanced knowledge in IBM Mainframe technologies including COBOL, DB2, JCL, IMS DB, VSAM, TSO/ISPF. - Tool Proficiency: Working experience with IBM File Manager, Debug Tool, CA7/11, and Endevor. - SDLC Understanding: Strong understanding of the complete Software Development Life Cycle (SDLC), with experience working in Agile methodologies. - Problem-Solving: Ability to analyze incident tickets, perform abend fixes, and collaborate effectively with cross-functional teams. - Collaboration Skills: Experience in working with product owners, business analysts, and other developers, with a collaborative approach to problem-solving. - Passion & Commitment: A passion for doing what is right for the team, the company, and the customers. Preferred Skills: - Experience working in Agile environments and familiarity with Agile methodologies. - Strong problem-solving and incident resolution skills, including abend fixes and coordination with operations teams.

Primary Skills COBOL Programming Strong hands-on experience with COBOL, especially using Micro Focus COBOL compilers and language sets. Ability to write, debug, and optimize COBOL programs for performance and maintainability. Mainframe Technologies Proficient in working with CICS, IMS, VSAM, and JCL. Familiarity with DB2 or IMS databases for data access and manipulation. Micro Focus Tools In-depth knowledge of Micro Focus Enterprise Server (ES) and Enterprise Developer (ED). Experience with associated utilities and tools for development and deployment. Migration Expertise Proven experience in migrating mainframe workloads to Micro Focus Enterprise Server. Understanding of rehosting strategies and modernization approaches. Integration Knowledge of integrating mainframe systems with external applications using MQ and web services. Experience in configuring and managing interfaces from ES to distributed systems Secondary Skills Familiarity with various testing phases including unit, system, and integration testing. Experience in executing and managing batch jobs. Exposure to source code management tools such as GitHub or Azure DevOps (ADO). Domain knowledge in industries like trade finance or banking is a plus.

6+ years of strong mainframe experience on the skills Cobol, JCL, DB2, Stored Procedures Having JAVA experience will be preferred Hands on experience on the tools IBM File Manager for DB2, MVS, Move for DB2, BMC, IBM Debug tool, ENDEVOR, QMF, SPUFI, Selcopy Good experience in Application Production Support and Development activities Experience in full software development life cycle/ Operational framework/ AGILE process methodologies Should have exposure on ITPM, IT Security controls Cobol, JCL, DB2, Stored Procedures, JAVA

Receive, review, and respond to technical queries from the field through: Technical Support Request (TSR), Emails (when GTAC is down or not operational), Handling inbound calls (after submitting TSR), Utilizing SWIS calls (Call volume at 5%) and making outbound calls as needed. Regularly track all open/ageing concerns for timely resolution and update the vehicle status. Daily update the TSR status in the TSR tracking sheet on SharePoint until the Repair Order (RO) is invoiced. Aim to answer all incoming phone calls within three rings to minimize missed calls. Escalate issues to the TAC Supervisor within 24 hours if there is a delay in diagnostics by the dealer and TAC. Follow the escalation matrix to ensure that open concerns are resolved within the specified 1-day time limit. Provide justification for any TSRs open beyond 2 days to the TAC Supervisor/TSO manager. Prepare alerts with relevant documents for thermal and safety-related events and forward them to the TAC Supervisor for validation. Assist dealer technicians with module programming through SWIS, phone, or WebEx when dealers face execution challenges. Update the TSR tracking sheet for repeat failure concerns. Inform the IMG TAC Supervisor about repeat repair TSRs from the first day for guidance. Report any abnormalities in PTS, TSR, SWIS, Servis2, PAR, and WSM to the respective stakeholders for correction. Discuss warranty rejection repairs with the dealer and ZM after consulting with the IMG TAC Supervisor. Communicate technical issues with service parts to the PDC (Parts Dispatch Centre)/PCA (Product Concern Analyst) team. Review and adjudicate Prior Approval Requests (PARs) in Servis2. Address low TAC survey scores by finding resolutions and enhancing skills through appropriate training. Analyze the "Not Fixed Right First Time" (Not FIRFT) customer verbatim and update the gap analysis on SharePoint for FSE review. KPI: Response Time: 60 Minutes. Handle Time: 20 Minutes. Dealer Sat: 96% . Technical VOR: 9 Days Key Skills: Highly automotive technical knowledge and competent in product and process concern diagnosis. Ability to understand the critical concern and logical approach. Ford Information systems- PTS, GCQIS, GTAC, Servis2, and Panda Computer literate - Word, Excel, Outlook, PowerPoint, IDS, FDRS, and WebEx Ability to work under pressure in difficult environments and different time zone. Management, better communication skills, strategic thinking, adaptability and attention to detail. Education Qualification Diploma or bachelor s degree or master s degree in mechanical, Automobile. No. of Years of Experience Min 5 years of experience in Hot Line operations / FSE / Warranty. Prior experience in automotive or related industries is desirable. Technical Hot Line OEM Experience is preferred. Professional Exposure (Technical Skills) Should have worked as Service Technician, Dealer Shop Floor Experience is must, Dealer Diagnostic Engineer, Ford level 3 or equivalent certifications are important, and completion of New Model Training Other Requirements Good in MS office files, Communication, and interpersonal skills Work well under pressure and highly achievement oriented, Ability to develop open and cooperative relations with internal and external team. Receive, review, and respond to technical queries from the field through: Technical Support Request (TSR), Emails (when GTAC is down or not operational), Handling inbound calls (after submitting TSR), Utilizing SWIS calls (Call volume at 5%) and making outbound calls as needed. Regularly track all open/ageing concerns for timely resolution and update the vehicle status. Daily update the TSR status in the TSR tracking sheet on SharePoint until the Repair Order (RO) is invoiced. Aim to answer all incoming phone calls within three rings to minimize missed calls. Escalate issues to the TAC Supervisor within 24 hours if there is a delay in diagnostics by the dealer and TAC. Follow the escalation matrix to ensure that open concerns are resolved within the specified 1-day time limit. Provide justification for any TSRs open beyond 2 days to the TAC Supervisor/TSO manager. Prepare alerts with relevant documents for thermal and safety-related events and forward them to the TAC Supervisor for validation. Assist dealer technicians with module programming through SWIS, phone, or WebEx when dealers face execution challenges. Update the TSR tracking sheet for repeat failure concerns. Inform the IMG TAC Supervisor about repeat repair TSRs from the first day for guidance. Report any abnormalities in PTS, TSR, SWIS, Servis2, PAR, and WSM to the respective stakeholders for correction. Discuss warranty rejection repairs with the dealer and ZM after consulting with the IMG TAC Supervisor. Communicate technical issues with service parts to the PDC (Parts Dispatch Centre)/PCA (Product Concern Analyst) team. Review and adjudicate Prior Approval Requests (PARs) in Servis2. Address low TAC survey scores by finding resolutions and enhancing skills through appropriate training. Analyze the "Not Fixed Right First Time" (Not FIRFT) customer verbatim and update the gap analysis on SharePoint for FSE review. KPI: Response Time: 60 Minutes. Handle Time: 20 Minutes. Dealer Sat: 96% . Technical VOR: 9 Days Key Skills: Highly automotive technical knowledge and competent in product and process concern diagnosis. Ability to understand the critical concern and logical approach. Ford Information systems- PTS, GCQIS, GTAC, Servis2, and Panda Computer literate - Word, Excel, Outlook, PowerPoint, IDS, FDRS, and WebEx Ability to work under pressure in difficult environments and different time zone. Management, better communication skills, strategic thinking, adaptability and attention to detail.

Req ID: 331983 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a CICS Screens, VSAM, IBM JCL, COBOL - SWET to join our team in Bangalore, Karn taka (IN-KA), India (IN). . Secondary Skills (Good to Have) - Experience with Ops Cycle; Mainframes Automation, IBM Utilities, Selenium or API Automation Role Expectations You will apply proven leadership, analytical, problem-solving and quality assurance/testing skills to enhance and validate the quality of the software solutions You will be effectively communicating with stakeholders and providing up to date status of delivery Actively participate in product release cycle, daily stand up as well as helping team with tactical activities like code review, design optimization etc. Work closely with IT Product/Application teams in technology selection, evaluation, recommendation and configuration Build and maintain effective relationships with product managers, WI architects and technical leads for individual products Evaluate and recommend technology and automation frameworks for flexibility, long-term viability, and time to market Regularly provides guidance, training and mentoring to enable other team members to meet/exceed expectations You will guide the team to build end to end & regression test strategy You will bring in cloud testing expertise You will bring in hands-on experience of working on Agile projects You will spearhead the automation coverage for a given system including building a CI-CD pipeline to help achieve a frictionless digital experience Minimum Experience on Key Skills - 6-9 Years General Expectation 1) Must have Good Communication 2) Must be ready to work in 10:30 AM to 8:30 PM Shift 3) Flexible to work in Client Location GV, Manyata or EGL, Bangalore 4) Must be ready to work from office in a Hybrid work environment. Full Remote work is not an option 5) Expect Full Return to office from Feb/Mar25 Pre-Requisites before submitting profiles 1) Must have Genuine and Digitally signed Form16 for ALL employments 2) All employment history/details must be present in UAN/PPF statements 3) Candidate must be screened using Video and ensure he/she is genuine and have proper work setup 4) Candidates must have real work experience on mandatory skills mentioned in JD 5) Profiles must have the companies which they are having payroll with and not the client names as their employers 6) As these are competitive positions and client will not wait for 60 days and carry the risks of drop-out, candidates must of 0 to 3 weeks of Notice Period 7) Candidates must be screened for any gaps after education and during employment for genuineness of the reasons