632 Tso Jobs - Page 5

Job Description The incumbent will be responsible for managing entire area for driving sales, product Awareness Building, Visibility & Merchandising. Ensuring consistency in primary and secondary sales. Analyzing and handling Competition and competitor activities. Preparing deliverables and targets for all team members Key Stakeholders: Internal Area Sales Team, ZHR, Business Training ,Commercial officer , HO support function Key Stakeholders: External Retail outlets, Distributors, CFAs Reporting Structure Zonal Business Manager Experience Minimum 4 year to 10 year selling experience in FMCG/OTC/pharma Industry Must have extensive sales experience and experience in managing a large sales force Skills People Management Strong interpersonal skills Team management skills Negotiation skills Problem Solving skills Responsibilities Drive Business Strategy and Processes Develop and implement business strategies and action plans and propose business improvement Assign targets to the team members reasonably based on the potential of the territory and resources Sales Forecasting at monthly and quarterly level, monitoring sales team performance, analyzing data and reports Enable TSO/TSI/SO to maximize the output from retailers and distributors by using knowledge and skills effectively (product detailing/sales closing / objection handling / input utilization / scheme utilization/ POS,POP utilization) through Joint FieldWork Resolving Customer Complaints and grievances Coordinating with HO for Brand related activities, Supply Chain, Finance and HR Infrastructure Management Develop and manage efficient distribution networks for sales through appointment of distributors,maintaining stock levels,timely billing and collection CFA Management Team Handling & Development Coaching and Mentoring the team members to align their performance with the business plans Managing TSOs, TSIs and SOs effectively and ensuring their development Enabling the team members for achievement of incentives Ensuring timely reporting through teamin company prescribed formats Induction and on the job training of new team members Involvement in the competency based recruitment process in coordination with Zonal HR Qualifications Graduate + MBA / PGDBM About Us In the three decades of its existence, Piramal Group has pursued a twin strategy of both organic and inorganic growth. Driven by its core values, Piramal Group steadfastly pursues inclusive growth, while adhering to ethical and values-driven practices. Equal employment opportunity Piramal Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetics, or other applicable legally protected characteristics. We base our employment decisions on merit considering qualifications, skills, performance, and achievements. We endeavor to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruitment, selection, training, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions, including reasonable accommodation for qualified individuals with disabilities as well as individuals with needs related to their religious observance or practice. About The Team Piramal Consumer Products Division is a leading consumer care business division for Piramal Pharma Limited. Piramal CPD has strived for customer-centricity and solving routine disrupting problems. since 2009. As part of the over 38-year-old Piramal Group, we are proud to have a rich legacy founded on the values of Knowledge, Action, Care, and Impact, which are evident in how we operate as an organization. We live by our mission statement of "Doing Well and Doing Good." Piramal Consumer Products Division has touched the lives of over 7 crore Indians. Piramal CPD meets the needs of consumers in a variety of sectors, including Skin Care, Digestives, Women's Intimate Range, Kids Wellbeing & Baby Care, Pain Management, Oral Care, Gut Health, Respiratory Solutions, Multivitamins, and Food Supplements. We now have one of the largest distribution networks in the consumer healthcare industry, with 1500+ towns, 2.8 lac+ outlets, 12000+ organized retail outlets, E-commerce, and a 1200+ strong field force. Piramal CPD is one of the fastest growing businesses of Piramal Group. Our most popular brands are ranked first or second in their respective market segments. The company has consistently grown at a CAGR of 20%+ and ended FY 2021 with a top-line value of Rs.690 Cr. Our goal is to be the market leader in the Indian OTC market. Our talented team is at the heart of it all. We take great pride in creating a workplace that caters to each and every individual's career needs. We go to great lengths to ensure that everyone on our teams is valued and recognized.

Greetings from Avani Consulting ! We are hiring for TSO / TSE for a leading FMCG company JOB TITLE: Territory Sales Officer / Territory Sales Executive Exp- 2+ years Location-Hyderabad / Rayalseema Salary - Hike as per CTC Local Language Mandate Age should be in between 30 years KEY FOCUS AREAS: Sales focus. TM&D plans. Implementation of Brand input plans. Stock control. Market Knowledge Competitive feedback WD operations. Code of conduct and statutory compliance. PRINCIPAL ACCOUNTABILITIES: Sales Focus Achievement of agreed sales expectations. Monitor Actual Sales against expectations. Implementation of TM&D plans Implementation of market and outlet coverage plans Adherence to fixed call frequency for self and customer groups Infrastructure as per plan Visible availability Ensure freshness as per norms Cost effective order capture and efficient delivery systems Implementation of category / brand input plans Implementation of trade and consumer schemes. Quality execution of merchandising activity. Evaluation and feedback. Role Profile Area Executive Stock control Accurate Forecasting Ensure adequate and timely remittances Timely mid course corrections. Recommend appropriate MBRs in SAP. Ensure pipeline reconciliation. Competitive Feedback Provide timely feedback on competitive activities Provide constructive recommendations for countering comp activities. Market Knowledge To posses a complete territorial knowledge. Knowledge of Competition brands, prices, margins and activities. To develop superior trade relations with key trade members. WD operations Educate and train customer groups. Assist in the effective functioning of WD operations including Order Capture & Delivery systems Assist in the effective functioning of WD operations including WDIS and record maintenance. Demonstrate selling techniques to Customer through live examples conducted by self. Code of Conduct & compliance of all statutory / regulatory norms Adherence to the code of conduct Conformation to all financial and administrative systems Compliance with all statutory and regulatory norms KEY SUCCESS FACTORS: Achievement of TM&D objectives and sales expectations Superior category and market knowledge. if interested kindly drop your resume to priyanka@avaniconsulting.com or WhatsApp to 9518220852

Key responsibilities of a Mainframe Developer include: Analyzing business requirements and translating them into technical specifications Debugging and fixing issues in existing systems Collaborating with cross-functional teams including project managers, business analysts, and quality assurance teams Maintaining and updating technical documentation Staying up-to-date with the latest mainframe technologies and trends

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide technical leadership (lateral or hierarchical) for the team to resolve customer issues Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms6) Perform root cause analysis to find out corrective and preventive actions after every major incidents and escalations7) Work on problem tickets for finding permanent solutions of repeated issues8) Create roll out and roll back plan for change implementation and ensure adherence for preventing unauthorized changes Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA); resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback.Assist new team members in understanding the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage & backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage & Backup:a. Subject Matter Expert in any of the Storage and Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Automation position description: What does a successful Senior z/OS Systems Architect do at Fiserv? You will be responsible for designing and implementing automated solutions in the z/OS environment, supporting opportunities coming from customer requests or proactively through internal partnerships. As a senior architect, your focus will be to partner with internal teams to look at how the work is being done and provide recommendations, design and solutions through seamless automation efforts. What you will do: - Utilize REXX, TSO, ISPF, DB2, batch JCL etc. to create interactive utilities and perform batch processing - Support existing in-house solutions that the team has implemented over the years. - Provide customer support for vendor provided applications, like JCK, Infoman, etc. - Perform Proof of Concept exercises for potential vendor provided applications - Seek opportunities to help other Fiserv associates and departments, by finding processes and tasks that can benefit by automation - Respond to customer requests as received - Work with customers to gain an understanding of their requirements, develop a proposed solution, and build the agreed upon utility or batch process What you will need to have: - 12+ years of experience with z/OS, in BMC Mainview Autooperator/CSM, Broadcom's OPS/MVS, TSO, ISPF, Microsoft Office products - 8+ years of experience with REXX, TSO commands, ISPF Dialog Tag Language, DB2, JCL, and SAS/WPS - 8+ years of experience with CA7, Control-M, Endevor, IDz, ADDI - 5+ years of experience in global MVS system architecture and scalability - Bachelor's degree in computer science, or an equivalent combination of education, military, and work experience What would be great to have: - Working knowledge of z/VM and IBM z Virtualization, and OMVS segment/ z/OS UNIX shell - Visual Studio and Mainframe DevOps tools and concepts - Ansible, Linux, CI/CD architecture and methodology, Ansible, Kubernetes, containerization - Repository experience using GitLab and scripting experience with Shell or Python - Experience leading project teams, preferably on large scale modernization projects Required Skills Database,Jcl,Tso,Rexx

Job Description Job Purpose As a Mainframe Automation Engineer within the Service Reliability department at Intercontinental Exchange (NYSE:ICE), you will play a critical role in enhancing the reliability and efficiency of our mainframe. Your primary focus will be on developing and maintaining automation tools and solutions that meet our high standards for customer service and incident reduction. You will collaborate closely with the Operations and support teams to implement automation changes, troubleshoot issues, and drive continuous improvement projects related to our mainframe. Your expertise will help ensure the stability and performance of our infrastructure, enabling our customers to manage risk and make informed decisions globally. Responsibilities Develop and Maintain Tools: Build, deliver, and maintain tools and solutions for our operations platforms to meet customer service standards and reduce incidents. Troubleshooting: Actively troubleshoot issues during validation and production phases. Process Optimization: Update existing processes and design new ones to optimize performance. Customer Collaboration: Work with internal customers to understand their infrastructure automation requirements. Continuous Improvement: Participate in or lead continuous improvement projects driven by automation. Team Collaboration: Collaborate with team members to enhance existing projects. Quality Measurement: Create quality measurements to track project improvements. Technical Analysis: Provide technical analysis, resolve problems, and propose solutions in a 24/7 production environment. Documentation: Build and maintain both technical documentation and Standard Operating Procedures for break fix. On-Call Rotation: Participate in an on-call rotation as needed. Additional Duties: Perform any other activities as directed by management. Knowledge And Experience Experience: 3+ years of functional MVS systems experience, specifically related to Operating systems and a Sysplex environment. Software Development: Prior experience with software development, infrastructure development, or operations. JCL / JCLCheck: Proficiency in JCL and JCLCheck. Broadcom ESP: Proficiency in with Broadcom’s ESP product. Server Administration: Strong experience with general system administration (Linux/Unix) with a focus on IBM Mainframe. IBM z/OS: Proficiency with TSO, LIBRARIAN and VSAM utilities. Automation Frameworks: Experience in leveraging automation frameworks. Agile Methods: Experience with Agile methods (Scrum/Kanban) for organizing project deliverables and tracking progress (Jira). Version Control: Experience with Git and/or code repository services (SVN, CVS, BitBucket, GitHub, etc.). Preferred Scheduling Tools: Experience with Broadcom ESP and general workload management tools for the IBM Mainframe. Technical Operations: Experience in a Technical Operations role and or Mainframe operations role.

Greetings from Aspire Systems!! We would like to give an opportunity again for your super talent. Aspire Systems is a global technology services firm serving as a trusted technology partner for our customers. We work with some of the world's most innovative enterprises and independent software vendors, helping them leverage technology and outsourcing in our specific areas of expertise. Our services include Product Engineering, Enterprise Solutions, Independent Testing Services and IT Infrastructure Support services. (https://www.aspiresys.com/) Our core philosophy of "Attention. Always." communicates our belief in lavishing care and attention on our customers and employees we appreciate your interest in Aspire Systems. In this regard, please make it convenient to participate in our selection process. Position: Mainframe Developer Job Location: Chennai /Bangalore/ Kochi Company : Aspire Systems Job Type : Permanent Experience: 6 to 10 Years Notice Period: 30 Days Job Description Key Responsibilities: Lead the design, development, enhancement, and maintenance of mainframe-based systems running on z/OS . Work extensively on TSO , ISPF , JCL , and mainframe utilities within STAR and SYS2 LPARs environments. Coordinate with product owners, architects, QA, and business teams to translate business requirements into technical solutions. Own and manage all deliverables from design through deployment, ensuring alignment with SAFe Agile principles. Act as the primary point of contact for technical escalations and issue resolution. Guide and mentor offshore development teams; ensure adherence to coding standards and best practices. Participate in Agile ceremonies including PI Planning, Sprint Planning, Daily Standups, Reviews, and Retrospectives. Ensure high quality and performance of delivered code through code reviews and performance tuning. Document and maintain system designs, configuration, and other technical deliverables. Mainframe Technologies: TSO/ISPF JCL z/OS REXX VSAM COBOL (preferred) File-Aid, Abend-AID Systems & LPAR Expertise: Hands-on experience with STAR and SYS2 LPARs Deep understanding of LPAR configurations, batch processing, and security protocols on z/OS Agile & Leadership Skills: Minimum 2 years of experience working in SAFe Agile or scaled Agile environments Please share the profile if you are interested at Sharmila.Palani@aspiresys.com for immediate response. Cordially Regards Sharmila Palani HR - Talent Acquisition

Greetings from Aspire Systems!! We would like to give an opportunity again for your super talent. Aspire Systems is a global technology services firm serving as a trusted technology partner for our customers. We work with some of the world's most innovative enterprises and independent software vendors, helping them leverage technology and outsourcing in our specific areas of expertise. Our services include Product Engineering, Enterprise Solutions, Independent Testing Services and IT Infrastructure Support services. (https://www.aspiresys.com/) Our core philosophy of "Attention. Always." communicates our belief in lavishing care and attention on our customers and employees we appreciate your interest in Aspire Systems. In this regard, please make it convenient to participate in our selection process. Position: Mainframe Developer Job Location: Chennai /Bangalore/ Kochi Company : Aspire Systems Job Type : Permanent Experience: 6 to 10 Years Notice Period: 30 Days Job Description Key Responsibilities: Lead the design, development, enhancement, and maintenance of mainframe-based systems running on z/OS . Work extensively on TSO , ISPF , JCL , and mainframe utilities within STAR and SYS2 LPARs environments. Coordinate with product owners, architects, QA, and business teams to translate business requirements into technical solutions. Own and manage all deliverables from design through deployment, ensuring alignment with SAFe Agile principles. Act as the primary point of contact for technical escalations and issue resolution. Guide and mentor offshore development teams; ensure adherence to coding standards and best practices. Participate in Agile ceremonies including PI Planning, Sprint Planning, Daily Standups, Reviews, and Retrospectives. Ensure high quality and performance of delivered code through code reviews and performance tuning. Document and maintain system designs, configuration, and other technical deliverables. Mainframe Technologies: TSO/ISPF JCL z/OS REXX VSAM COBOL (preferred) File-Aid, Abend-AID Systems & LPAR Expertise: Hands-on experience with STAR and SYS2 LPARs Deep understanding of LPAR configurations, batch processing, and security protocols on z/OS Agile & Leadership Skills: Minimum 2 years of experience working in SAFe Agile or scaled Agile environments Please share the profile if you are interested at Sharmila.Palani@aspiresys.com for immediate response. Cordially Regards Sharmila Palani HR - Talent Acquisition

Job Role: We are seeking enthusiastic and motivated individuals to join our team as Amazon International Voice Process Associates at Alorica. As a part of the customer service team, you will be the voice behind the Amazon brand, providing exceptional service to customers across various platforms. The role involves handling inbound calls, resolving queries, and delivering an outstanding customer experience. For More Details Please Call Ambika on 9110657487 or 9964080000 or visit jobshop.ai to explore other open positions with us Shift Timing: This is a 24/7 voice process role, so candidates must be open to working in rotational shifts, including night shifts. Qualification: 10th or Any Graduate Salary: Fresher 18 to 22 Take Home+ Incentives Experience 25 to 30 Take Home+ Incentives Benefits: Night Shift Allowance One way cab ( Travel Allowance ) etc For More Details Please Call Ambika on 9110657487 or 9964080000 or visit jobshop.ai to explore other open positions with us

Sebamed India is a leading skincare brand that offers dermatologist-recommended products formulated with a pH of 5.5 to support the skin's natural protective barrier. As part of the global Sebamed brand, which originated in Germany over 50 years ago, Sebamed India provides a range of personal care products for skin, hair, and baby care. https://www.sebamedindia.com/ Job description TSM-MT-Kozhikode Location We have openings for the TSM-Modern Trade for the Brand-Sebamed for Kozhikode Location. Work Location: Kozhikode Candidates from Pharma, FMCG(Personal & Beauty care products) OTC, Personal & Beauty care Industry only please apply. Age not more than 32 years Detailed Responsibilities : Business Objectives : 1. To achieve volume and value objectives of the assigned territory within budget, time and policy parameters through efficient control of the network under charge 2. Executing the agreed strategic alliances with key outlets - Timely implementation and follow-ups for monthly activity/ promotions specific to outlet and chain. - Liasoning with Merchandising team for branding activities at stores 3. Operating all Schemes & Promotional Activities (Marketing & Sales) as per prior approvals and discussed during the monthly review meetings 4. Responsible for Controlling Dominant shelf space at the stores. 5. Managing health of distributor channel on a monthly basis 6. Assisting the Area Sales Manager at Sales forecasting Brand and SKU wise while looking at the Market Potential. 7. Training & Development of distributor sales team, providing timely feedback in the market & through monthly review and meetings.

Designs develops and tests mainframe COBOL CICS VSAM Experience in reengineering mainframe applications to Microservices will be huge plus Code in the support and implementation of US Liquidity systems and projects Responsible for ensuring code has a high degree of quality and implements with zero defects Support backup for handling production calls related to applications Ensures code for applications adhere to architecture standards risk management and security guidelines Work with Service Delivery Team to diagnose and address underlying system problems and inefficiencies Aid management in communications Minimum 7 years of relevant development life cycle experience in systems and applications management including systemsapplication design 7+ Years Mainframe design and development responsibilities OSMVS MVS utilities CICS VSAM BATCH JCL TSO ISPF COBOL Experience in AGILE concepts and process

Job Summary Synechron is seeking an experienced Mainframe Developer to design, develop, and manage mainframe applications within our technology ecosystem. This role involves handling end-to-end tasks related to mainframe systems, ensuring seamless deployment, maintenance, and performance optimization. As a core member of the technical team, your expertise will contribute to delivering reliable, high-quality mainframe solutions that support operational excellence and business continuity. Software Requirements Required Skills: Strong proficiency in Mainframe technologies including COBOL , Easytrieve , TSO , JCL , and VSAM Knowledge of mainframe deployment processes and system management Experience with mainframe system debugging, testing, and handling batch and online processing Preferred Skills: Awareness of modern mainframe tools or integration with cloud or distributed systems (not mandatory) Familiarity with related middleware or subsystems, such as CICS or DB2, is a plus Overall Responsibilities Develop, test, and maintain mainframe applications primarily using COBOL, Easytrieve, JCL, and VSAM Handle end-to-end execution of assigned tasks, including system configuration, deployment, and troubleshooting Collaborate with cross-functional teams to optimize system performance and ensure high availability of mainframe applications Contribute to system migrations, upgrades, and process improvements Ensure adherence to organizational standards, security policies, and best practices in mainframe operations Document technical processes, deployment procedures, and system configurations Provide technical support during production incidents and implement fixes swiftly Support audit processes and maintain compliance with organizational and regulatory requirements Technical Skills (By Category) Programming Languages: EssentialCOBOL, Easytrieve PreferredKnowledge of assembler or other mainframe languages Databases / Data Management: Experience with VSAM files and datasets Basic understanding of DB2 or other mainframe databases is advantageous Cloud Technologies: Not required but familiarity with cloud or hybrid systems is a plus Frameworks and Libraries: No specific frameworks; focus on mainframe environment tools and utilities Development Tools & Methodologies: TSO/ISPF, JCL, FTP, ESP, Change Management tools for versioning and deployment Knowledge of ITIL or other operational frameworks is preferred Security Protocols: Understanding of mainframe security controls and access management Experience Requirements Minimum 6+ years of hands-on mainframe application development and support experience Proven track record of handling end-to-end mainframe application deployment and maintenance Experience working in environments with high operational demands and strict compliance standards Familiarity with project lifecycle and change management processes for mainframe systems Day-to-Day Activities Analyze and develop mainframe programs using COBOL, Easytrieve, JCL, and VSAM files Manage application deployment, configuration, and system updates Troubleshoot technical issues, perform root cause analysis, and implement corrective actions Participate in daily team meetings, status updates, and project planning sessions Collaborate with infrastructure, QA, and business teams to ensure system stability and performance Maintain technical documentation and support compliance audits Provide ongoing operational support and participate in system upgrades or migration activities Qualifications Bachelors degree in Computer Science, Information Technology, or a related field Certifications or formal training in mainframe technologies or related areas are a plus Professional Competencies Strong analytical and problem-solving skills Ability to work independently and manage assigned tasks effectively Good communication skills to articulate technical issues and solutions clearly Adaptability to evolving technology landscapes and operational requirements Attention to detail to ensure system accuracy, security, and compliance Strong organizational skills for handling multiple workstreams and deadlines S YNECHRONS DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicants gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law . Candidate Application Notice

Job Description: Experience - 8+ yrs Location - Any DXC India Location Job Description Mainframe Storage Administrator with minimum 4- 5 years of experience. Capable of maintaining and managing DASD & tape environments, Backup & Restore of data, Disaster Recovery setup using various storage management products/utilities including DFSMS components, device support facility, backup & restore utilities (vendor products). Capable of supporting z/OS and storage management product upgrades & customization. Must have good working knowledge in maintaining SMS configuration, monitoring, and maintaining space availability, performing basic backup & restore using various storage management components/utilities and good experience in basic z/OS facilities including TSO, ISPF, JCL and problem determination procedures. Capable of maintaining and managing DASD replication at various sites and replication software, should have good knowledge and expertise on DASD migration projects, Good knowledge on Storage architect, should be capable of analysis customer data growth and advise accordingly. Must have handle large customer independently. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Your Role Experienced at troubleshooting performance issues in a z/OS environment Extensive SMP/E knowledgeKnowledge on REXX, assembler, JCLStrong Knowledge of WLM, RMF, CA Products, HCD Working experience in a multi-CPU & Sysplex environment VTAM/TCPIP Working knowledge of other sub systems like DB2, ADABAS, IMS, CICS Knowledge of working in Multi-Processor/Multi-LPAR environment and SYSPLEX Your Profile 4-12 years of experience in installation, upgradation, maintaining and customise the z/OS operating system covering z/OS, RACF, JES2, VTAM, TCP/IP, HCD, WLM. Install, upgrade, maintain and customise other z/OS related IBM and OEM products Apply planned maintenances,monitor product PTFs to make sure the products are up to date Work with REXX Scripts, Assembler, JCL &Top Secret/ACF2/RACF PTF Implementations Proactively monitor z/OS and related software and to take action to prevent potential issues and to maximise performance. What will you love working at Capgemini Capgemini is actively involved inmodernizing mainframe environmentsusing tools likeZowe, which brings a cloud-like experience to z/OS platform Involve projects with hybrid cloud integration, giving you a chance to bridge traditional systems with modern architectures. Inclusive Culture & Strong Support System

TSO position for Trivandrum city.

BMC is looking for a z/OS Assembler Specialist Development & Maintenance to join our product R&D support and APARs development efforts for a Mainframe (z/OS) product. In this role, youll be part of a new engineering team, and tackle high-impact challenges to enhance product reliability and deliver exceptional value to our customers. From addressing critical issues in our software to collaborating with globally distributed teams, you'll play a pivotal role in ensuring our software meets the highest quality and performance standards. If you're passionate about problem-solving, working in a collaborative and supportive environment, and making a direct impact on product quality, this is the role for you! Key Responsibilities: Be part of a new engineering team, focused on product support and APARs development for mission-critical Mainframe z/OS software Develop, test, and implement diagnostic tools and processes to enhance product supportability Contribute to APARs development cycles, ensuring timely delivery and quality assurance Take ownership of specific technical tasks and drive them to completion with a sense of urgency Continuously learn and contribute to the growth of the team through sharing knowledge and best practices Work cross-functionally to ensure software quality meets customer expectations. Qualifications: Bachelors degree in computer science, Engineering, or a related field. 5+ years of experience in a similar engineering role on Mainframe z/OS environment Deep understanding and coding experience in Assembler Deep proficiency in Mainframe z/OS environment including JCL, JES2(3), SMS and z/OS internals. Capable of analyzing a dump using IPCS Knowledge in SMP/E Capable of having technical discussions and problem analysis with customers Result-driven, problem-solver at heart Ability to work effectively both independently and as part of a team Excellent communication and collaboration skills. Nice to have: Experience with Java, C and C++ Experience with Unix System Services and Language Environment Experience working in an enterprise product-based company.

Job Title:Mainframe DeveloperExperience6-10 YearsLocation:Hyderabad : Min 6+ years of experience in IBM Mainframe COBOL/DB2/CICS development which includes min 1 year of experience in Web Services, XML, Service Oriented Architecture (SOA) Prepare detailed design of current COBOL/Mainframe/Web Services/MQ/AML code for Soap to Rest migration Support various maintenance projects and bug fixes. Support bug fixing and other Production initiatives. Enables Continuous Testing, Continuous Integration & Continuous Delivery for the Apps Automated Proficient in DB2, Native Stored Procedures, CICS & Batch, JCL, QMF, TSO/ISPF, BMC products, Abend-Aid, FileAid, Changman, Xpeditor Prepare detailed design of current COBOL/Mainframe/Web Services/MQ/AML code for Soap to Rest migration Support various maintenance projects and bug fixes Support bug fixing and other Production initiatives Enables Continuous Testing, Continuous Integration & Continuous Delivery for the Apps Automated Mandatory Skills: IBM Mainframe COBOL/DB2/CICS Web Services, MQ/AML, XML Service Oriented Architecture (SOA) CICS & Batch Could you please help to filter based on below technologies experience COBOL - Knowledge and experience JCL - Knowledge and experience DB2 - Knowledge and experience CICS - Knowledge and experience Webservices - at least should have understanding or knowledge.

5 -6 years of experience on Mainframe COBOL, DB2 and JCL in a z/OS environment.Knowledge on VSAM and CICS and Knowledge on SAS and Ibm IDZ is an advantage.Experience in project life cycle phases including analysis, design, programming and implementationExcellent verbal and written communications skillsAbility to work independently with minimal direct supervisionWorks on complex issues where analysis of situations or data requires an in depth evaluation of variable factors.Experience in IBM Debug tool for z/OS, IBM Fault Analyzer, IBM File Manager, IBM Application Performance Analyzer, SPUFIknowledge on Ticketing tools like ServiceNowknowledge on Incident Management, Change Management and Problem Management conceptsProvide L2/L3 production support, attending production calls.Automation, Mentor other Developers, Support or Quality Assurance in understanding product architecture, new functionality and strategies for problem resolution.work from Bangalore work from office

About Atos Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris. . Mainframe System Programmer / Architect Description: "Install, upgrade, RSU maintenance, and administer z/OS. Perform changes within Company regulations and security standards. Assist with testing, implementation, and installation of new/improved systems, as well as product upgrades. Attend meetings and interact regularly with management, team, and clients to continuously improve services. Participate in On-Call rotation schedule. IPL support, Resolve JES2/3 issues,TSO/ISPF CLIST/REXX PROC maintenence, MVS Tuning, Manageing parmlib, LPAR creation SMPE - Receive/Apply/Usermod/Exit management" Education and/or Experience: Bachelor s degree/technical certification in Computer Science or Systems Programming experience. Specific Requirements: Installation, maintenance, problem diagnosis and administration of z/OS. Sound knowledge of SMPE, Knowledge of multiple Mainframe products such as Security Managers, Resource Managers, Performance Tools, Storage Managers, Schedulers, Applications Tools, Hardware Managers. JCL, ISPF, and SMP/E proficiency. z/OS Level 3 System Program Skills. Verbal and written proficiency in English Pluses: z/OS System level Skills. REXX Skills Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Learn more about us

Territory Manager Science graduates with minimum 3-4 year of pharmaceutical experience. Self-driven, initiative taking, collaborative individuals with good communication skills; fast learning and experimentative with domain knowledge of pharmaceuticals. TERRITORY MANAGER ; Position: Territory manager Reporting to : Area Sales Manager PURPOSE Prescription generation through promotion of products within assigned territory by implementing defined strategies. Also ensure product availability at chemist stores to prevent Rx substitution. OPERATING NETWORK External Internal External Customers -Doctors - Chemists - Stockists/ Line boys - Purchase officer at hospitals and institute Training - Nurses and attendants HR/ EST - Social Associations - Patients - Vendors (Travel SM MR RSM Agents/ Hotels) CFA Unnati MINIMUM REQUIREMENTS Required Education: Graduate (Science / Pharmacy preferred) with consistent record, plus MBA (desired). Minimum Experience 1-5 years Sales Experience Knowledge: What Knowledge is required? How will it be used?Basic AnatomyTo understand science related to our productsBasics of Marketing & SalesTo understand the marketing strategy and appreciate the brand communication prepared by MarketingComputer Knowledge (MS Office, Internet)To use various IT Applications (Palm, MS Office etc) in day to day operations of field sales.Product KnowledgeOf the assigned therapy to have a confident communication with the doctors. Key Skills Required: Particulars1Communication In chamber communication. Positive body language in front of the customers.2Influencing selling the perception created by the PMT to the doctors. Convincing the chemist/ stockist to keep the stocks.3High Energy Level to cover his/ her territory and achieve targets of coverage of all levels of customers. i.e. doctors, stockist, chemist etc4Learnability to inculcate the product knowledge and marketing strategy related to products every quarter and quickly convert it to Rx in the doctors chamber.5Perseverance To face the high rate of rejections associated with this job and keep the spirits high. ROLE Responsibilities: Particulars Personally Do / Ensure Weightage (%)Frequency 1Sales Target Achievement - In order to achieve growth and profitability in a given territory by generating prescriptions - Communicates and influences the doctor to prescribe products and has a top-of-the mind recall of the products - RCPA - Check availability of doctor's requirement with the retailer and in case of non availability, book orders for retailers and stockists. - Do regular potential analyses by auditing the prescriptions received by retailers, so as to understand the prescription trends of doctors, and modify communication strategy used accordingly so as to position products in a favorable manner - In Chamber Communication Based on the doctor product matrix, call objective, RCPA Finding etc position the call to achieve the objectives. Carry out the communication in the chamber by detailing products, discussing literatures or any study with the doctor. Demand specific prescription support from the doctor. - Ensure all the inputs are invested as scheduled without deviations/dilutions of HO strategiesDO 50 Ongoing 2CRM and Business Development - In order to build customer and market base for achieving present and future business objectives - Understand the psyche of the doctor and ensure communication accordingly; Keep track of specific customer needs and provide feedback regarding the same to ASM / RSM / HO - Device innovative approaches and strategies to build strong relationships with doctors. - Analyse doctor's behavior and combat unfavorable behaviors (like disinterest, favoring competitors etc) by adopting the right strategy DO 15 On going 3Compliance to field processes - Follow all the field processes as defined in the SOPs - Daily / Monthly Plan of Doctor, Chemist, Stockist Coverage - Doctor Coverage Core / Non core - RCPA - Sync of daily call reports - Expense Statements - STP & SFC - Updates customer list as and when required In order To ensure effective implementation of strategies DO 15 Need Based 4Stockist Management In order to ensure a good relationship with stockist and correct and timely sales reporting - Collection of Weekly and Monthly Secondary statement and analyze the same to assess the movement of products for better planning of subsequent week / month - Sharing feedback about customer/ activity with stockist for adequate product availability - Liquidation plan for near expiry and slow moving products - Breakage management - Ensure sales closing and formula order generation at each stockist.DO 10 Need Based 5New Product Launch - In order to ensure successful launch of new products - Conduct surveys for understanding the potential market for the new product - Launch activities/ camps/ CMEs etc as per plan to gather momentum for Rx for new products in liaison with PMT.DO 10 Need based

Job Title: Mainframe z/OS System Programmer Location: Pune / Hyderabad Overall Experience: 6.5-12 Years Relevant Experience: 5 Years Job Summary: We are looking for a skilled Mainframe z/OS System Programmer to join our team. The ideal candidate will have hands-on experience in supporting, maintaining, and upgrading IBM mainframe environments, with a strong focus on z/OS, RACF/ACF2, and related technologies. This is a great opportunity to work on complex, enterprise-scale systems in a dynamic and collaborative environment. Key Responsibilities: • Maintain, support, and upgrade the z/OS operating system and associated ISV products (IBM & CA) • Provide production support and troubleshoot system-level issues • Collaborate on system planning, configuration, and testing • Participate in software change implementations and on-call support • Ensure compliance with enterprise security and regulatory standards Required Skills: • Strong experience with z/OS, SMP/E, TSO/ISPF, USS, SDSF, JCL • Experience with IBM and CA mainframe tools • Proven knowledge of RACF and/or ACF2 administration and support • Understanding of z/OS encryption (ICSF, TKE, Pervasive Encryption)

A Territory Sales Officer (TSO) is responsible for managing and expanding sales within a designated geographical area or customer segment. Key responsibilities include building and maintaining customer relationships, identifying new business opportunities, achieving sales targets, and providing product information and support. TSOs also monitor market trends, competitor activities, and report on sales performance. Key Responsibilities of a Territory Sales Officer: Sales Target Achievement: Meeting or exceeding sales targets and revenue goals within the assigned territory. Customer Relationship Management: Building and maintaining strong relationships with existing and potential customers. New Business Development: Identifying and pursuing new business opportunities to expand the customer base and increase sales. Product Knowledge and Promotion: Providing customers with detailed product information, pricing, and support. Market Analysis: Monitoring market trends, competitor activities, and customer preferences to identify potential opportunities. Sales Reporting and Forecasting: Preparing and submitting regular sales reports and forecasts to management. Relationship Building: Developing strong relationships with distributors, retailers, and other key stakeholders. Distributor Management: Managing and optimizing the distributor network within the territory. Promotional Activities: Implementing promotional activities and strategies to drive sales and increase product visibility. Problem Solving and Negotiation: Addressing customer issues, negotiating contracts, and closing sales deals. Sales Planning: Developing and executing sales plans to achieve objectives. Cross-Functional Collaboration: Working with other departments, such as marketing and customer service, to ensure customer satisfaction. Training and Support: Providing training and support to distributors and other sales personnel. Market Feedback: Providing feedback to the company on market trends, competitor activities, and customer needs. Territory Sales Officer (North (Delhi, Noida, Ghaziabad) • Meet and exceed sales targets • Successfully create business from new and existing customer accounts • Manage complex negotiations with senior-level executives • Build rapport and establish long-term relationships with customers Experience - 2.5 + yr Salary Range 35 to 40k (Depends on interview/ Experience) Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Schedule: Day shift Language: English (Required) Willingness to travel: 50% (Required) Work Location: In person

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join Kyndryl as a Senior Mainframe Application Developer and become a catalyst for innovation and transformation. In this role, you'll be at the forefront of driving change and enabling our customers to harness the power of technology to achieve their wildest ambitions. From revolutionizing healthcare to shaping the future of finance, you'll collaborate with a diverse range of industries, tailoring cutting-edge solutions to meet each customer's unique needs. As a trusted advisor, you'll forge strong relationships with our customers, gaining deep insights into their business objectives and long-term aspirations. Armed with this understanding, you'll provide expert guidance on how technology can be leveraged to propel them towards unprecedented success. From aligning processes to technology to developing and deploying bespoke solutions, you'll be the visionary architect behind their digital transformation journey. Your expertise in application development and deployment best practices will ensure seamless integration and optimized performance. Primary Responsibilities: For all job and application failures during a shift, document issues and resolution steps Create technical documentation for programs and jobs, including written documents and flowcharts Development work, as assigned Unit testing, as assigned Production installs, as assigned Troubleshoot online CICS applications Manipulate database data for testing purposes Modify reporting programs based on business requirements Modify batch schedule based on business requirements Monitor inbox for requests and alerts from the business. Support UAT and Production batch from start to end Investigate and resolve failures, providing correction instructions to Operations Drawing upon your exceptional analytical prowess, you'll gather requirements from stakeholders and masterfully translate them into functional and nonfunctional specifications. As the driving force behind our customers' application modernization endeavors, you'll guide them through every step of the process, ensuring their systems are future-proofed and optimized for success. Your expertise will also come into play as you assist customers in selecting and customizing the perfect packaged solutions to fulfill their unique business needs. Collaboration will be your cornerstone as you work closely with application architects and development staff to bring your visions to life. Your keen eye for detail will shine as you analyze requirements, meticulously plan design and implementation work, all while adhering to time, cost, and quality targets. You'll consult with customers on compatibility challenges, such as hardware and operating system considerations, data conversion processes, and training requirements, offering them holistic solutions that align seamlessly with their budgets. In this fast-paced environment, you'll have the exhilarating responsibility of helping customers choose between multiple applications, including packaged solutions. Your sharp insights and discerning judgement will empower them to make informed decisions that drive their organizations towards unprecedented heights. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Your Future at Kyndryl As an Application Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience: Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work/practical experience). 3-5 years of programming experience in healthcare applications. Working hours for this position requires working United States Eastern Time hours, Monday through Friday, from 8:00 AM to 5:00 PM ET (05:30 PM to 2:30 AM IST). Employees work exclusively from the office. This position requires in-person attendance at the Kyndryl office located in Bangalore East Taluk, Bengaluru. Remote work is not an option due to client contractual obligations. The employee will be part of a 24x7 on-call support rotation. They will be required to be available outside of regular working hours, including evenings, weekends, and holidays, to respond to urgent issues or incidents. This responsibility will be shared with other team members, ensuring continuous support coverage. The employee may be required to troubleshoot, resolve, or escalate critical problems and ensure minimal disruption to services during United States off-hours. Proficiency in COBOL programming in an IBM z/OS mainframe environment. Expertise in Job Control Language (JCL). Knowledge of mainframe technologies, including CICS, VSAM, and CA-Datacom. Production Support experience, including batch and online support, break-fix support and permanent fixes in production. Familiarity using mainframe tools, including TSO, ISPF, SDSF. Development lifecycle experience, from Developing to System Test to UAT to Production. Familiarity with software development methodologies (Agile, Waterfall). Preferred Technical and Professional Experience: 3-5 years of programming experience in healthcare applications. CA Solve (or equivalent Incident Management system). CA Jobtrac (or equivalent Job Scheduler tool). Endeavor (or equivalent Software Configuration Management tool) Transfer protocol (e.g. NDM/FTP/SFTP). Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Greetings from People Staffing Solutions We are hiring for Customer Support Voice Process Location: Gurgaon Eligibility: Freshers and experienced both can apply. Fresher's salary: Upto 3.60 LPA + Upto 3500 incentives Experienced salary: Upto 4.80 LPA + Upto 3500 incentives Rotational shifts 5 days working, 2 days off Work from office Both side cabs facilities / cab reimbursement 4000 Fo get your interview schedule or more details, you can connect through call or WhatsApp with your HR team on the below-mentioned numbers. HR Nikita - 9717377166; HR Gauri - 8178803527 HR Deeya - 8851628393 HR Paras - 7827002178 HR Saloni - 8595962303 HR Pallav - 9871190213 HR Arpan - 7428871063 HR Saniya - 9315766488

A Territory Sales Officer (TSO) is responsible for managing and expanding sales within a designated geographical area or customer segment. Key responsibilities include building and maintaining customer relationships, identifying new business opportunities, achieving sales targets, and providing product information and support. TSOs also monitor market trends, competitor activities, and report on sales performance. Key Responsibilities of a Territory Sales Officer: Sales Target Achievement: Meeting or exceeding sales targets and revenue goals within the assigned territory. Customer Relationship Management: Building and maintaining strong relationships with existing and potential customers. New Business Development: Identifying and pursuing new business opportunities to expand the customer base and increase sales. Product Knowledge and Promotion: Providing customers with detailed product information, pricing, and support. Market Analysis: Monitoring market trends, competitor activities, and customer preferences to identify potential opportunities. Sales Reporting and Forecasting: Preparing and submitting regular sales reports and forecasts to management. Relationship Building: Developing strong relationships with distributors, retailers, and other key stakeholders. Distributor Management: Managing and optimizing the distributor network within the territory. Promotional Activities: Implementing promotional activities and strategies to drive sales and increase product visibility. Problem Solving and Negotiation: Addressing customer issues, negotiating contracts, and closing sales deals. Sales Planning: Developing and executing sales plans to achieve objectives. Cross-Functional Collaboration: Working with other departments, such as marketing and customer service, to ensure customer satisfaction. Training and Support: Providing training and support to distributors and other sales personnel. Market Feedback: Providing feedback to the company on market trends, competitor activities, and customer needs. Territory Sales Officer (North (Delhi, Noida, Ghaziabad) • Meet and exceed sales targets • Successfully create business from new and existing customer accounts • Manage complex negotiations with senior-level executives • Build rapport and establish long-term relationships with customers Experience - 2.5 + yr Salary Range 35 to 40k (Depends on interview/ Experience) Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Schedule: Day shift Language: English (Required) Willingness to travel: 50% (Required) Work Location: In person

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: MainFrame ASSEMBLER Experience: 5-8 Years