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2 - 4 years

2 - 3 Lacs

Pune

Remote

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* DO NOT APPLY ON NAUKRI * NO FRESHERS - No Career Gaps 2 - 4 yrs Exp in Incident Management - ACK Tickets - Manage Tickect - Manage Field Engineers - Manage Inventory - Manage Client Communication . HR - Sanjay / Shilpa WhatsApp CV - 888-464-3032 . Required Candidate profile Permanent WFH 2+ yrs exp in Incident Management Excellent Written English * Laptop + Wi-Fi 6-Day Work - Day Shift Rotational w/off HR Sanjay / Dharini For fast processing WhatsApp CV - 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

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12 - 17 years

9 - 13 Lacs

Jaipur

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Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : IBM z/OS Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems, applying knowledge of technologies, methodologies, and tools to support clients or projects in Jaipur. You will lead a team in the software development process. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Lead the team in software development projects. Provide technical guidance and mentorship to team members. Ensure timely delivery of high-quality software solutions. Professional & Technical Skills: Must To Have Skills: Proficiency in IBM z/OS. Strong understanding of software development lifecycle. Experience in configuring and developing software systems. Knowledge of technologies and tools used in software development. Hands-on experience in applying methodologies and processes in software development. Additional Information: The candidate should have a minimum of 12 years of experience in IBM z/OS. This position is based at our Jaipur office. A 15 years full-time education is required. Qualification 15 years full time education

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5 years

0 Lacs

Tamil Nadu

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About BNP Paribas Group: BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks, and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centered on corporate and institutional clients. The Group helps all its clients (retail, associations, businesses, SMEs, large corporate and institutional) to implement their projects by providing them with services in financing, investment, savings, and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region. About BNP Paribas India Solutions: Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions. About Business line/Function: BNP Paribas IT teams are providing infrastructure, development and production support services to all applications used worldwide by all business lines. There is a great variety of technologies and infrastructures from legacy systems to cutting edge Cloud technologies. Within BNP Paribas Group IT, the filiere “FORTIS” oversees operationally to the challenges of IT applications with an end-to-end vision and consistently across the Bank. Several domains of these filiere contribute to this, including the domain “Service Offering DevOps”, which provides the DevSecOps platform for IT Group, Control Center, DB Activities and move to Cloud project. BNP Paribas Fortis is a bank that is responsible and socially committed. The environment, diversity, cultural support, sponsorship... Through various and concrete ways, we are dedicated to meeting our customers’ expectations and proud to demonstrate our values: responsible, human, innovative and enthusiastic. Job Title: IT Application Production Support Engineer Date: Mar-2025 Department: ITGP Location: Chennai / Mumbai Business Line / Function: BNPP FORTIS Reports to: (Direct) ISPL ITG OPS Grade: (if applicable) (Functional) ITGP/FORTIS Number of Direct Reports: Directorship / Registration: NA POSITION PURPOSE In the APS (Agile Production Services) CCDA we deliver as Application Production Support Engineer for Payment Applications. Responsibilities The job mainly consists of the following elements: We provide End to End Production Services for the Daily Baking, Payments and Risks & Credits Tribes, with as main activities: E2E L2 support of Go-live, service availability and on-call 24/7 L2 E2E L3 support of Technology expertise and on-call 24/7 L3 In order to provide a reliable IT service for our employees and customers we are the guardian of the operational quality of our IT systems We guard an optimal time-to-market / quality balance for our releases, with a special focus at availability and business continuity. We provide an efficient, high quality first and 2nd line support for all IT-solutions. TECHNICAL & BEHAVIORAL COMPETENCIES AS APPLICATION PRODUCTION SUPPORT ENGINEER : To fix incidents in QA and in Prod, to provide support to the Payments Tribe To ensure that all deployments are carried out on schedule, are fully deployed, implemented and functioning in the operational environments To help preparing the detailed runbook by identifying all stakeholders and related actions To analyze all technical dependencies between the different components To update the Current State Architecture document based on detailed technical design To update or create all documentation for the support AS INCIDENT SOLVER IN RUN MODE : To find, advice and implement solutions in order to solve incidents To document the resolution progress and the applied solutions To investigate, analyze and document incident cause and solution To evaluate with the squad Scrum Master if an incident has to be escalated to the Incident Manager on duty (iMod) TECHNICAL EXPERIENCE: Mandatory – Good knowledge of Linux Medior Operating system Linux Medior Database oracle / SQL Medior on automated batch scheduling MS Office XLS, Word, PPT Preferable – Knowledge of Mainframe: Mainframe z/OS DB2 for z/OS, SQL, SPUFI DB2 and IMS utilities TSO/ISPF, JCL Cobol Experience in Unix/Linux scripting (PowerShell) Knowledge of MQ Series Experience in distributed scheduling (CTRL-M) Experience in a second line Some knowledge about cloud environments Experience in deployment of business applications SPECIFIC QUALIFICATIONS (IF REQUIRED) Agile environment Follows the Customer processes for projects, incident and change management. Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness. Motivated self-starter, process-oriented with high attention to detail Quick self-starter, pro-active attitude. Good communication skills, Good analytical and synthesis skills. Autonomy, commitment, and perseverance. Ability to work in a dynamic and multicultural environment. Flexibility (in peak periods extra efforts may be required). Open minded and show flexibility in self-learning new technologies/tools. You are customer minded and can translate technical issues into non-technical explanations. You are always conscious about continuity of services. You have a very good team spirit and share your knowledge and experience with other members of the team. Working in collaboration with team. Client-oriented, analytical, initiative oriented and able to work independently. Be flexible and ready to provide support outside of Business hours (on-call). Able to take additional responsibility. Able to work from base location Chennai/Mumbai (Whichever is your base location) during hybrid model. You are flexible and ready to provide support outside of Business hours (on-call). Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Organizational skills Client focused Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to develop and adapt a process Ability to develop others & improve their skills Ability to set up relevant performance indicators Ability to manage a project Education Level: Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if required): Able to understand bank related business processes and assess impacts on business, Agile methodology.

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5 years

0 Lacs

Tamil Nadu

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About BNP Paribas Group: BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks, and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centered on corporate and institutional clients. The Group helps all its clients (retail, associations, businesses, SMEs, large corporate and institutional) to implement their projects by providing them with services in financing, investment, savings, and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region. About BNP Paribas India Solutions: Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions. About Business line/Function: BNP Paribas IT teams are providing infrastructure, development and production support services to all applications used worldwide by all business lines. There is a great variety of technologies and infrastructures from legacy systems to cutting edge Cloud technologies. Within BNP Paribas Group IT, the filiere “FORTIS” oversees operationally to the challenges of IT applications with an end-to-end vision and consistently across the Bank. Several domains of these filiere contribute to this, including the domain “Service Offering DevOps”, which provides the DevSecOps platform for IT Group, Control Center, DB Activities and move to Cloud project. BNP Paribas Fortis is a bank that is responsible and socially committed. The environment, diversity, cultural support, sponsorship... Through various and concrete ways, we are dedicated to meeting our customers’ expectations and proud to demonstrate our values: responsible, human, innovative and enthusiastic. Job Title: IT Application Production Support Engineer Date: Mar-2025 Department: ITGP Location: Chennai Business Line / Function: BNPP FORTIS Reports to: (Direct) ISPL ITG OPS Grade: (if applicable) (Functional) ITGP/FORTIS Number of Direct Reports: Directorship / Registration: NA POSITION PURPOSE In the APS (Agile Production Services) CCDA we deliver as Application Production Support Engineer for Payment Applications. Responsibilities The job mainly consists of the following elements: We provide End to End Production Services for the Daily Baking, Payments and Risks & Credits Tribes, with as main activities: E2E L2 support of Go-live, service availability and on-call 24/7 L2 E2E L3 support of Technology expertise and on-call 24/7 L3 In order to provide a reliable IT service for our employees and customers we are the guardian of the operational quality of our IT systems We guard an optimal time-to-market / quality balance for our releases, with a special focus at availability and business continuity. We provide an efficient, high quality first and 2nd line support for all IT-solutions. TECHNICAL & BEHAVIORAL COMPETENCIES AS APPLICATION PRODUCTION SUPPORT ENGINEER : To fix incidents in QA and in Prod, to provide support to the Payments Tribe To ensure that all deployments are carried out on schedule, are fully deployed, implemented and functioning in the operational environments To help preparing the detailed runbook by identifying all stakeholders and related actions To analyze all technical dependencies between the different components To update the Current State Architecture document based on detailed technical design To update or create all documentation for the support AS INCIDENT SOLVER IN RUN MODE : To find, advice and implement solutions in order to solve incidents To document the resolution progress and the applied solutions To investigate, analyze and document incident cause and solution To evaluate with the squad Scrum Master if an incident has to be escalated to the Incident Manager on duty (iMod) TECHNICAL EXPERIENCE: Mandatory – Good knowledge of Linux Medior Operating system Linux Medior Database oracle / SQL Medior on automated batch scheduling MS Office XLS, Word, PPT Preferable – Knowledge of Mainframe: Mainframe z/OS DB2 for z/OS, SQL, SPUFI DB2 and IMS utilities TSO/ISPF, JCL Cobol Experience in Unix/Linux scripting (PowerShell) Knowledge of MQ Series Experience in distributed scheduling (CTRL-M) Experience in a second line Some knowledge about cloud environments Experience in deployment of business applications SPECIFIC QUALIFICATIONS (IF REQUIRED) Agile environment Follows the Customer processes for projects, incident and change management. Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness. Motivated self-starter, process-oriented with high attention to detail Quick self-starter, pro-active attitude. Good communication skills, Good analytical and synthesis skills. Autonomy, commitment, and perseverance. Ability to work in a dynamic and multicultural environment. Flexibility (in peak periods extra efforts may be required). Open minded and show flexibility in self-learning new technologies/tools. You are customer minded and can translate technical issues into non-technical explanations. You are always conscious about continuity of services. You have a very good team spirit and share your knowledge and experience with other members of the team. Working in collaboration with team. Client-oriented, analytical, initiative oriented and able to work independently. Be flexible and ready to provide support outside of Business hours (on-call). Able to take additional responsibility. Able to work from base location Chennai/Mumbai (Whichever is your base location) during hybrid model. You are flexible and ready to provide support outside of Business hours (on-call). Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Organizational skills Client focused Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to develop and adapt a process Ability to develop others & improve their skills Ability to set up relevant performance indicators Ability to manage a project Education Level: Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if required): Able to understand bank related business processes and assess impacts on business, Agile methodology.

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0.0 - 5.0 years

0 Lacs

Pune, Maharashtra

On-site

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Basic Information Country: India State: Maharashtra City: Pune Date Published: 13-May-2025 Job ID: 44736 Travel: You may occasionally be required to travel for business Secondary locations: IND Bangalore - Prestige Summit Looking for details about our benefits? You can learn more about them by clicking HERE Description and Requirements Hybrid: #LI-Hybrid "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! BMC is looking for an Assembler Developer to join our amazing IZOT team! In this role, you will be responsible for developing products and solutions according to design specifications. This is an amazing role that will allow you to work on a broad array of critical, unique issues and complex programs and solutions. You will also build prototypes and use other techniques to achieve product definition and design goals. So, if you're looking for a development role with a lot of opportunities and challenges. If you love programming for complex products. If you love working with people from all around the world - BMC is the place for you! Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Successfully develop and deliver products, product lines, and solutions, using Assembler and C. Design, code, and fix defects of increasingly complex, multi-tier software solutions. Produce a range of high-quality design options, reflecting a wide breadth of technical knowledge and insight. Evaluate new technologies/innovations and processes that could impact products/solutions including 3rd party releases. Work directly with global clients on complex product issues/escalations. To ensure you’re set up for success, you will bring the following skillset & experience: 4-5 years of experience with z/OS Processing Environment. 4-5 years of experience in Assembler development, using 64-bit Assembler and 31-bit Assembler. Coding experience in a multitasking, reentrant and/or sysplex environment. Experienced creating functional designs/specifications from business requirements. Experience with IBM Mainframe environment (TSO/ISPF, JCL etc.). Excellent knowledge of z/OS structure and logic including knowledge of z/OS operating system internals. Experience in developing working code utilizing low-level operating system functions to accomplish a desired task. Understanding of zLinux and Unix System Services. In depth experience in troubleshooting complex problems at application and systems levels. Self-starter with ability to work both independently and as a part of a team. Fluent English (written and verbal) Whilst these are nice to have, our team can help you develop in the following skills: Experience in C / C++ development Experience with TCP/IP and related networking protocols. Experience with monitoring tools for systems and subsystems in z/OS environments. CA-DNP Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

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- 5 years

2 - 3 Lacs

Hyderabad, Chennai, Bengaluru

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Opening for Freshers and Experience candidates in BPO Domain for Customer Support English + Tamil required Salary 14k to 25k Inhand Walk-in Interviews Providing customer support. Work Location :Chennai, Bangalore, Hyderabad -Language- English+ Tamil -Graduation not mandatory. -Immediate joiners required. Voice Process / Non voice / Call center / BPO Pls call sangeeta 9176078282 for more info Thanks, sangeeta 9176078282

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3 - 8 years

5 - 10 Lacs

Chennai

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : IBM z/OS Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Graduate or B tech or M Tech Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic to intermediate level troubleshooting tasks. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide hardware/software support for configured services running on various platforms. Implement technology at the operating system-level across all server and network areas. Perform L1 and L2/ basic and intermediate level troubleshooting. Maintain and update documentation related to technical support activities. Collaborate with cross-functional teams to resolve technical issues efficiently. Professional & Technical Skills: Must To Have Skills:Proficiency in IBM z/OS. Strong understanding of system administration and maintenance. Experience in diagnosing and resolving technical issues in a timely manner. Knowledge of networking protocols and configurations. Familiarity with ITIL framework for service management. Additional Information: The candidate should have a minimum of 3 years of experience in IBM z/OS. This position is based at our Chennai office. A Graduate or B Tech or M Tech degree is required. Qualifications Graduate or B tech or M Tech

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7 - 12 years

9 - 14 Lacs

Coimbatore

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM z/OS Good to have skills : Mainframe DevOps Minimum 7.5 year(s) of experience is required Educational Qualification : University degree in computer science engineering or equivalent Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing technical support to end-users. Your expertise in IBM z/OS and Mainframe DevOps will be essential in troubleshooting and resolving complex issues. Join our team in Bengaluru and contribute to the success of our organization. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure the smooth functioning of critical business systems. Identify and resolve issues within multiple components of the applications. Provide technical support to end-users. Troubleshoot and resolve complex issues. Collaborate with cross-functional teams to ensure effective problem-solving. Contribute to the continuous improvement of application support processes. Stay updated with the latest technologies and industry trends. Train and mentor junior team members to enhance their skills and knowledge. Professional & Technical Skills: Must To Have Skills:Proficiency in IBM z/OS, Mainframe DevOps. Strong understanding of software troubleshooting and problem-solving. Experience in analyzing and resolving complex application issues. Knowledge of application support processes and best practices. Excellent communication and interpersonal skills. Ability to work effectively in a team environment. Good To Have Skills:Experience with cloud-based application support. Familiarity with ITIL framework and incident management processes. Additional Information: The candidate should have a minimum of 7.5 years of experience in IBM z/OS. This position is based at our Bengaluru office. A University degree in computer science engineering or equivalent is required. Qualifications University degree in computer science engineering or equivalent

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7 - 12 years

9 - 14 Lacs

Coimbatore

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM z/OS Good to have skills : Mainframe DevOps Minimum 7.5 year(s) of experience is required Educational Qualification : Bachelor of Computer Engineering/Science Bachelor of Science + IT specialization br/>Key Responsibilities : Manage DFSMS functions Maintain SMS policies via ISMF Develop and maintain ACS routines Support data movement, dump, and restores with DFSMS or ISV tool1 Implement automatic backup and migration (DFSMShsm or other tool)2 Catalog management3 Implement and support advanced copy replication services - PPRC/XRC, Global/Metro Mirror,Flashcopy 4 Install and configure additional physical storage, DR support5 Generate storage availability status report and proactively suggest improvements br/> Technical Experience :1Knowledge of z/OS storage functions, high level knowledge of architecture and hardware 2Thorough knowledge of all tools and technologies used in Mainframe Storage 3Thorough knowledge of using JCL, IBM & ISV Utilities used for Storage management4Knowledge of SMP/E and software installation5Overall knowledge of other support areas like Database, Middleware, Communication and Network br/> Professional Attributes :Good communication skills br/> Educational Qualification :Bachelor of Computer Engineering/Science Bachelor of Science + IT specialization Qualifications Bachelor of Computer Engineering/Science Bachelor of Science + IT specialization

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0 - 3 years

0 Lacs

Ranchi, Jharkhand

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Minimum Required Experience : 3 years Full Time Skills Sales Sales Experience Sales And Marketing Description TSO- JH

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5 - 8 years

0 Lacs

Chennai, Tamil Nadu, India

Hybrid

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Hello Greetings !!we are hiring for Mainframe CICS Developer for one of the MNC company with INNOVA. Must have skills : Real time experience with CICS is required. (not only in Summary & Skills, but also in recent projects) Analyze and understand existing mainframe systems and applications.Design, develop, and implement new mainframe applications and enhancements.Troubleshoot and resolve mainframe application issues.Optimize mainframe applications for performance and efficiency.Adhere to coding standards and best practices.Collaborate with other team members to ensure successful project delivery.Stay updated on the latest mainframe technologies and trends.Required Skills and Qualifications: Strong experience in mainframe programming languages such as COBOL, JCL, and Assembler.Familiarity with mainframe operating systems (e.g., z/OS).Knowledge of mainframe database management systems (e.g., DB2).Understanding of mainframe tools and utilities (e.g., ISPF, TSO, SDSF).Excellent problem-solving and analytical skills.Ability to work independently and as part of a team.Strong communication and interpersonal skills.Preferred Skills: Experience with mainframe modernization projects.Knowledge of DevOps practices and tools.Familiarity with cloud-based mainframe solutions.Benefits: Competitive salary and benefits package.Opportunities for professional growth and development.Collaborative and supportive work environment.

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1 - 6 years

1 - 3 Lacs

New Delhi, Gurugram, Delhi / NCR

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Blended Process * Needs to provide Technical Support to the customers on calls * Giving Technical assistance and solving their problems * Handling customers smart home devices and Automative devices technical assitance Barkha @ 8851644223 Required Candidate profile *Candidate should have excellent communication skills *Only Graduate's can apply(No technical knowledge needed) *Salary upto 22k CTC(18k in hand) *6days working *Fixed day shifts *Rotational offs

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0.0 - 3.0 years

0 Lacs

Assam

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Minimum Required Experience : 3 years Full Time Skills Sales Experience Description ONE TSO REQUIRED

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8 - 12 years

25 - 30 Lacs

Kolkata

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Senior Area Sales Manager - Jharkhand Job Details | Tata Consumer Products Limited Search by Keyword Search by Location Select how often (in days) to receive an alert: Senior Area Sales Manager - Jharkhand Kolkata, WB, IN, 700020 Tata Consumer Products Limited [[Senior Area Sales Manager]] About the Job: Senior Area Sales Manager Jharkhand Reporting To: Regional Sales Manager, East 2 At Tata Consumer Products Ltd, we stand #Forbetter Planet, Sourcing, Nutrition, Communities. And #ForBetter Opportunities . Here s an exciting one! How does this Job align to our Strategy? At the core of Tata Consumer Products business approach lie six strategic pillars that serve as the foundation for its growth and success: Strengthening & Accelerating our Core Business, Driving Digital and Innovation, Unlocking Synergies, Creating a Future-Ready Organization, Exploring New Opportunities and Embedding Sustainability. This job opportunity closely aligns with one of these key strategic pillars, which is driving Strengthen & Accelerate core business and Unlock Synergies. The role involves Strengthening our sales and distribution network, building our brand on ground, engaging channel partners, drive market execution, gain market share. It is in-line with our objective to build a multi category FMCG company. This job is at N-5 level (N corresponds to CEO s level) Direct reports: 5 Matrix Reports : NA Type of Role : People Manager Primary Stakeholders (Optional) : Cluster Head, Regional Sales Manager, Brand Teams, Logistics, Territory Sales Executives What are the Key Deliverables in this role ? Define & execute overall S&D territory plan, capturing market growth opportunities with clear focus on profitability. Lead business planning & forecasting for the assigned territory. Anchor achievement of volume & value targets by Month, QTR & Year. Manage cost for the territory as per plan subsidy, 3P manpower cost, etc. Increase distributor footprint, effectively engage distributor with complete adherence to process compliances. Innovation and Learning Effectively engage & motivate field force (TSE s, TSO s, PDSR s & DSR s) with an objective to achieve ambitious business plans, maximize incentive earning in the team, coach individuals with performance issues, build functional capability and reward & recognize right behaviors. What are the Critical success factors for the Role ? MBA/ Similar degree 8-12 years of relevant work experience Have demonstrated ability to deliver commercial value with strong Sales, Distribution, Trade Marketing & Channel Development skills Team management experience What are the Desirable success factors for the Role ? Experience of working in an organization with mature processes around Sales Automation and Analytics TCPL Growth Mindset and Behaviors We are obsessed about keeping Consumers & Customers first in our hearts that s why we are here ! We are trailblazers in executing with Excellence Together as One Team ! We take Ownership of our business delivering value for our Stakeholders .. no Compromises ! We are Open to Continuously improving Continuously innovating For Better ! About Us: At Tata Consumer, we stand For Better. Tata Consumer Products is a focused consumer products company uniting the principal food and beverage interests of the Tata Group under one umbrella. Our brands embody our purpose of For Better through the value they deliver to consumers with a focus on innovation, health and wellness, convenience and premiumisation. The Company s portfolio of products includes tea, coffee, water, RTD, salt, pulses, spices, ready-to-cook and ready-to-eat offerings, breakfast cereals, snacks and mini meals. Our key brands include Tata Tea, Tetley, Eight O Clock Coffee, Tata Coffee Grand, Himalayan Natural Mineral Water, Tata Copper+ and Tata Gluco+, Tata Salt, Tata Sampann and Tata Soulfull. In India, Tata Consumer Products has a reach of over 200 million households, giving it an unparalleled ability to leverage the Tata brand in consumer products.

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7 - 12 years

20 - 35 Lacs

Kochi, Hyderabad, Chennai

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We are seeking an experienced Mainframe CICS System Programmer to install, upgrade, configure, and maintain CICS environments. Mainframe z/OS Hardware, LPAR, IPL, HMC, REXX, DR activity, SMF, USS, VSAM, SMP/E, TSO/ISPF, SDSF, JCL, CLIST

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2 - 5 years

9 - 13 Lacs

Pune

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Pune Test Engineer-DoorsAs a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company s success.Your tasks Arrange / Coordinate tests in the required time with the required quality, including analysis of measurement data & test samples. Writing the report with a clear statement to the result. Define TSO and internal test instruction together with the responsible Test Release Engineers. Coordinate all tests & measurements, based on test orders. Make sure test and measuring equipment is used correctly for all tests with support of Test Equipment Engineer for new test. Finish analysis of all measuring and test data in time. Write test report with a clear statement to the result. Independent control of complex measurement & test equipment. Independent preparation and setup of tests (mechanical, electrical, control & fixture). Systematically documentation of Tests by using test-protocols, if not available, define test protocols together with the TRE. Help to analyze weak points and develop proposals for the optimization of the product. Continuous supervision of the tests and give information to the supervisor in case of problems. Maintenance of test equipment. Your Profile Bachelors degree (BE/BTech) in Mechanical / Mechatronics / Automotive engineering. 2-5 years professional experience in automobile industry with testing background. We offer you a modern working environment with our Brose working world *Benefits package may vary slightly per location Our benefits Health Management Fit and healty Brose Kids Club Care of Relatives Catering Service Relocation Dual Career Leasing benefits Brose Shop Flexible office concept Variable working hours Modern work and communication equipment Performance-based compensation and success payments Corporate discounts Suggestion Scheme IDEAS Brose India Automotive Systems Pvt Ltd Plot No. 5&7, Raisoni Industrial Park, Phase 2, Hinjewadi 411057 Pune, Maharashtra (State) customer service

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- 5 years

2 - 3 Lacs

Hyderabad, Chennai, Bengaluru

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Opening for Freshers and Experience candidates in BPO Domain for Customer Support English + Tamil required Salary 14k to 25k Inhand Walk-in Interviews Providing customer support. Work Location :Chennai, Bangalore, Hyderabad -Language- English+ Tamil -Graduation not mandatory. -Immediate joiners required. Voice Process / Non voice / Call center / BPO Pls call Niveda 9884676582 for more info Thanks, Niveda 9884676582

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4 - 5 years

25 - 30 Lacs

Bengaluru

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Job Description: About The Company DXC offers competitive compensation and benefits, along with career growth opportunities, while prioritizing employee well-being and work-life balance. Key benefits include onboarding support, a recognition platform, flexible working hours, an Employee Assistance Program, and referral rewards Who We Are At DXC, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Why choose DXCAs the largest independent mainframe services provider globally, we excel in running, optimizing, and modernizing mainframes to boost resilience. The Role As a member of the Mainframe team at DXC, youll tackle complex challenges and foresee potential issues across various mainframe service line components. Youll be at the cutting edge of technology and modernization, working with some of our largest global clients. Your role will involve managing client systems data, providing daily solutions, and ensuring security compliance. Youll handle a queue of tasks, collaborate directly with technicians, and prioritize tickets to deliver optimal solutions. We as part of the worlds largest independent mainframe services provider, youll have the opportunity to recommend modernization strategies, identify new business opportunities, and build relationships with other teams and stakeholders. While the work can be demanding, youll work with a diverse and talented team, gaining valuable management and organizational skills that will benefit your career progression. Your future at DXC !! Customers trust us to manage their applications running on mainframes, and benefit from 3, 000 experts who manage these applications. We optimise core applications and have a strong mainframe heritage, but we do not box customers into the platform. DXC has successfully completed 250+ Mainframe Migrations and 140+ IBM z/Series mainframe platforms under management running 1 million+ MIPS. We have strong mainframe knowledge base, teams of experts where you can share and learn new in this cutting-edge technology. DXC Offers a way forward to grow your career, from Associate to Architect. We have opportunities for Cloud that you won t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in major platforms. In DXC we have variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Job Role Possesses expertise in mainframe storage technologies. Candidate will be responsible for the Management of Storage and related devices within a mainframe complex. Required Technical and Professional Expertise Mainframe Storage Experience - 8+ yrs Location - Any DXC India Location Job Description Mainframe Storage Administrator with minimum 4- 5 years of experience. Capable of maintaining and managing DASD & tape environments, Backup & Restore of data, Disaster Recovery setup using various storage management products/utilities including DFSMS components, device support facility, backup & restore utilities (vendor products). Capable of supporting z/OS and storage management product upgrades & customization. Must have good working knowledge in maintaining SMS configuration, monitoring, and maintaining space availability, performing basic backup & restore using various storage management components/utilities and good experience in basic z/OS facilities including TSO, ISPF, JCL and problem determination procedures. Capable of maintaining and managing DASD replication at various sites and replication software, should have good knowledge and expertise on DASD migration projects, Good knowledge on Storage architect, should be capable of analysis customer data growth and advise accordingly. Must have handle large customer independently. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

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1 - 6 years

1 - 3 Lacs

New Delhi, Gurugram, Delhi / NCR

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Blended Process * Needs to provide Technical Support to the customers on calls * Giving Technical assistance and solving their problems * Handling customers smart home devices and Automative devices technical assitance Barkha @ 8851644223 Required Candidate profile *Candidate should have excellent communication skills *Only Graduate's can apply(No technical knowledge needed) *Salary upto 22k CTC(18k in hand) *6days working *Fixed day shifts *Rotational offs

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1 - 6 years

1 - 4 Lacs

Gurgaon/Gurugram

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BPO Hiring For International Cell Phone Chat Process 4.28 LPA Grad/UG with 1Year Exp. with International BpO B.E./B.TECH < 65% & 1 Year Exp With International BpO 24/7 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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- 5 years

2 - 4 Lacs

Noida, Gurgaon/ Gurugram

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Hiring of US Software Company Technical Support and Retention customer service process Voice Process Graduates fresher/Candidates with Technical Experience can apply Highly recommended (BCA, MCA, B.Tech) Both side cabs REFRENCES ARE HIGHLY VALUABLE, Required Candidate profile Call/WhatsApp Faiza - 9811225245 Gurpreet 9811395366 Sahib 8448577782 Mankirat 9811395705 SHARE YOUR PROFILE - hr@head-hunters.in Perks and benefits Both Way Cabs Lucrative Incentives

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5 - 9 years

5 - 9 Lacs

Bengaluru

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JLL empowers you to shape a brighter way . What this job involves: Serving on the front Back lines of facilities Management Client service Are you a people person who can make daily interactions such a breeze In this role, you ll be responsible for one of the busiest roles in the office the Facility Executive Engineer Admin. Constantly on the go, you ll give our business unit a warm welcome, supporting facilities, and In other words, you will set the benchmark in giving our company a good first impression supporting facility team. Throughout the day you will support general office admin/facilities engg duties, as agreed with line manager, in order to facilitate the efficient service delivery and team functioning. Identify and suggest improvements to administration processes, Lab improvements and procedures. Review analyse data to provide management information/statistics, including the identification and reporting of process failures, to support the overall delivery of processes. Deal with complex queries relating to build relationships with internal/external clients, as appropriate, including resolution of service problems. Coach other team members, as appropriate, to achieve effective knowledge transfer and application. Conduct all activities in line with internal procedures, contractual requirements, cost structures and budget constraints. Coordinate the Plans / Manuals delivery process by electronic means, as necessary. Maintain the Plans Database Carrying out the Monitoring of Incoming Plans. Coordinate the project plans documents archiving according to the define procedure. Manage the Mumbai TSO email system on daily basis and notify/advise the Line Manger and other surveyors promptly as necessary. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These includes assisting co-ordinator/ managers with the implementation of new administrative/Engg processes and procedures within the team. Execute the role of coordinator for major projects and assist monitor the progress and update shared folders. Ensures documentation/data/information and tasks relevant to the individual are planned, evaluated and processed in accordance with local business requirements and agreed deadlines. Also these include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities, Lab operations and other help desk tasks. Working at SE, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you ll be expected to develop policies and procedures needed for all functions in the reception. As needed, you ll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like youTo apply you need to be: A highly skilled professional BE Electrical degree or an equivalent combination of education and experience. PC-literate; high affinity to work with MS Word, Excel, Power Point, CAD and Access. Fluent in English skills in both written and verbal communications with ability to liaise effectively with internal and external personnel. Strong organizational skills, meticulous with the ability to adapt and multi-tasking. Self-motivated with an aptitude to work without direct supervision and willing to take the initiative. Effective time management with the ability to work under pressure and meet demanding deadlines. Good team player with ability to take own initiative to meet business and personal objectives. Others Communication coordination with Landlord as per site specific requirement A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff regardless of their level and their demandsAn outstanding multitasking talent also provides a perfect complement to your skill set. Location: On-site -Bengaluru, KA Scheduled Weekly Hours: 48 Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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1 - 5 years

10 - 15 Lacs

Hawai

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As an Enterprise & Strategic Brand Sales Specialist (BSS), you’ll work closely with clients and sellers to develop relationships, understand their needs, earn their trust, and show them how IBM’s industry-leading solutions will solve their problems while delivering value to their business. Opportunity identification, promoting our TLS offerings, and attaching premium and Expert Care to current and net new opportunities is a priority. The BSS role will own the total TLS portfolio at a set of accounts within the financial services market and be expected to identify, own and close transactions. The BSS will work within a matrix environment, both within an account team and with TLS to ensure TLS is properly clothed in both standalone deals and larger bundles. Expectations are that the BSS will protect current annuity revenue streams by renewing opportunities (or working with a renewal specialist) as well as growing the account from a TLS revenue perspective. Pipeline hygiene, conducting regular face-to-face client meetings and hosting QBR’s are naturally expected in the role. Required education Bachelor's Degree Required technical and professional expertise High level understanding of the IBM Technology Lifecyle Portfolio, familiarity with IBM Software, System Z, Storage, Power Systems, and MVS products. Exposure and Experience with Expert Care and Premium TLS Offerings. Ability to integrate with the overall IBM Lines of Business, including IBM-C, Technology, and Data&AI. Technical Sales Experience – Experience in a general sales role with business acumen, with foundational knowledge of IBM TLS Strategy and Routes to Market. Organizational Skills is a must. Preferred technical and professional experience Cross-Platform SME-Level Skills – In-depth expertise in IBM Software, System Z, Storage, Power Systems, and MVS products to navigate complex deals and provide overall deal leadership. Software and Hardware Integration Knowledge – Understanding the relationship between hardware, software licenses, Software Maintenance Agreements (SWMA) Infrastructure Support and Premium Services – Proficiency in supporting IBM Infrastructure Support Services and Expert Care offerings, with the ability to position premium services for clients. Technical Sales and Solution Consulting – Ability to assist sellers, partners, and clients with technical sales expertise, solution-selling, and post-sales troubleshooting, especially in Expert Care, Premium IIS, and MVS offerings Selling Expertise – Skilled in , direct, and partner sales engagements, optimizing technical knowledge across routes, IBM Logos, and sales channels.

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0 - 5 years

3 - 4 Lacs

Gurgaon

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Greetings from People Staffing Solutions We are hiring for International Voice Process Process type - Customer Service/TechnicalSupport. Work Location - Gurgaon Eligibility Must have good communication skills. Education - Grad/Undergrad both are eligible. Salary - Graduate Fresher - 25k inhand Salary - Experienced - Upto 33k inhand Must have minimum 1 Year expereince in International Customer Serive or technical support Must be okay with night shifts Must be okay with rotational week-off Must be okay with Gurgaon location Cabs facilites in odd hours and other side shuttle and shuttle reimbursement For getting your interview schedule or more details, you can connect through call or WhatsApp with your HR Team on below mentioned numbers. HR Nikita - 9717377166; HR Yogita - 7827002178 HR Deeya - 8851628393; HR Ishika - 9267956220 HR Varun - 7428873390

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0.0 - 6.0 years

0 Lacs

Shiliguri, West Bengal

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Minimum Required Experience : 6 years Full Time Skills Sales Description Sales

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Exploring TSO Jobs in India

The TSO (Technical Support Officer) job market in India is currently booming, with a high demand for skilled professionals in this field. TSOs play a crucial role in providing technical assistance and support to customers and internal teams, ensuring smooth operations and resolving technical issues efficiently.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Chennai
  5. Mumbai

Average Salary Range

The average salary range for TSO professionals in India varies from ₹3.5 lakh per annum for entry-level positions to ₹10 lakh per annum for experienced professionals. Salaries may vary based on the company, location, and individual skills.

Career Path

In the TSO field, a typical career path may progress from Junior TSO to Senior TSO, then to Team Lead or Manager roles. With experience and additional certifications, professionals can advance to higher positions such as Technical Support Manager or Solutions Architect.

Related Skills

Apart from technical support expertise, TSO professionals are often expected to have skills in customer service, problem-solving, communication, and knowledge of various operating systems and software applications.

Interview Questions

  • What is the difference between a hardware firewall and a software firewall? (medium)
  • How do you troubleshoot network connectivity issues for remote users? (advanced)
  • Explain the importance of SLA (Service Level Agreement) in technical support. (basic)
  • Can you walk us through your experience in handling escalations from dissatisfied customers? (medium)
  • How do you stay updated with the latest technology trends in the IT support industry? (basic)
  • Describe a challenging technical issue you faced and how you resolved it. (medium)
  • What steps do you take to prioritize and manage multiple technical support tickets simultaneously? (medium)
  • How would you handle a situation where a customer is frustrated and uncooperative? (advanced)
  • What tools or software do you use to track and monitor technical support requests? (basic)
  • How do you ensure data security and confidentiality while providing remote technical support? (medium)
  • Explain the process of troubleshooting a computer that fails to boot up. (advanced)
  • How do you approach training new team members in technical support processes and procedures? (medium)
  • Describe a time when you had to collaborate with other departments to resolve a technical issue. (medium)
  • What are the key components of a good technical support documentation? (basic)
  • How do you handle stress and pressure in a high-volume technical support environment? (medium)
  • Can you explain the difference between TCP and UDP protocols? (advanced)
  • How do you prioritize critical issues versus routine tasks in a technical support queue? (medium)
  • What measures do you take to ensure data backup and recovery for customers? (medium)
  • Describe a situation where you had to troubleshoot a network outage. (medium)
  • How do you handle a situation where you do not know the solution to a technical problem raised by a customer? (advanced)
  • What are the most common challenges faced by technical support teams, and how do you overcome them? (medium)
  • Explain the importance of maintaining accurate and detailed records of technical support interactions. (basic)
  • How do you handle a situation where a customer insists on a solution that you know is not the best course of action? (advanced)
  • Can you discuss a recent technical certification or training that you completed and its impact on your role as a TSO? (medium)

Closing Remark

As you explore opportunities in the TSO job market in India, remember to showcase your technical skills, problem-solving abilities, and customer service acumen during interviews. With preparation and confidence, you can excel in TSO roles and contribute effectively to the tech support industry in India. Good luck!

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