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4.0 years

0 Lacs

Mumbai, Maharashtra, India

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Position Summary ServiceNow Developer - Technical As a consultant, you’ll be responsible for understanding the requirements and translating them into technical artifacts. You’ll also liaise with senior team members to communicate the status and provide suggestions on technical solutions and change impact. Work You’ll Do Practitioners with a passion for helping clients solve complex Finance, Supply Chain, and IT challenges will be brought together under one group. This enables professionals to interact with and learn from their colleagues who understand the specific challenges that exist in each domain. Practitioners can further their skill development and grow their careers while working across the Advise, Implement, and Operate spectrum. The Team TSO Offering enables our clients to achieve their objectives of Digital transformation of enterprise services and IT transformation across enterprise functions through our advice & implement services. USI team with its technology and process skills expertise, experience & scale is an integral part of offering . USI team works through the lifecycle of these transformation programs. Description Required Qualifications: Bachelor’s degree in Software Engineering, Information Systems, Business, or equivalent Minimum of 4 years of ServiceNow implementation experience in large complex environments is required Minimum of 3 years of professional experience performing technology implementations is required Experience with data conversion and migration Advanced ServiceNow technical skill - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, ACL’s, Import Sets, Transform Maps and Update sets Knowledge and experience with JavaScript, PowerShell, JSON, REST and SOAP Knowledge and experience with integrations with middleware such as TIBCO, Kafka, MuleSoft, Dell Boomi etc. Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise Strong problem solving and analytical skills Proficient in Agile development and all phases of the Application Development Lifecycle Must be professional, well-spoken and able to interact with onsite teams and customers Experience with software development support tools (e.g. Jira, Rally etc.) Certified ServiceNow System Administrator (CSA) Responsibilities: ServiceNow Developers with hands-on experience with ITSM And hands-on experience with one additional ServiceNow skill (ITBM/ITOM/HRSD/ITAM/DevOps/ Integrations/ Service Portal/Custom applications) is mandatory Participate in user story grooming session, elaboration, and design sessions Review user stories to understand requirements and technical architecture documentation for solution Develop integrations leveraging point-to-point interfaces, Web Services (REST / SOAP), file based transfers, etc. Develop integration design to support functional design including full documentation of methods, data transfers and error checking Configure the ServiceNow solution to meet identified business requirements, process guides and functional requirements Identify requirement “gaps” to maintain a high degree of quality in the solution build Provide configuration options to meet specific requirements identifying respective pros and cons for each option Ensure that ServiceNow standard practices are utilized for all configuration and customization Provide insight and expertise into the ServiceNow configuration based on previous work experiences and training Troubleshoot any errors found in the ServiceNow configuration Complete the deployment of solutions across sub-production and production environments Provide training for each tools functionality both in person and through using other methods Actively support the Program Team by acting as main focal point when queries arise around tool functionalities and capabilities; and Create the technical documentation, technical design documentation, build/configuration documentation and release notes Preferred Qualifications: ServiceNow Certified Implementation Specialist (any one or more areas e.g. ITSM, HRSD, CSM etc.) Master’s degree – MBA / MCA / Master’s in Software Engineering How you’ll grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. #FY26ServiceNowHiring Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 300030 Show more Show less

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5.0 - 8.0 years

0 Lacs

Noida, Uttar Pradesh, India

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Role: ETRM consultant Experience: 5 to 8 Years Location: Noida, Bangalore, Hyderabad, Gurgaon, Pune Notice Period: Immediate Joiners Only Job Description: • Prepare and execute invoicing for set of contracts for the responsible region • In charge for all incoming booking and validation requests; assure it is performed right and within the expected time • Assure all invoicing and validation aspects (collect, standardize, summarize, reconcile data and prepare, create, exchange and coordinate invoices and annexes) • Act as the main point of contact to research and resolve billing disputes and any other request related to the responsible processes and provide timely resolution • Deliver operational excellence and adhere to internal processes and directives • In charge of end-to-end process of the responsible customers, counterparties and TSO, which includes the complete deal life cycle (deal entry, invoice preparation, operation readiness, data reconciliations, invoicing, reconciliation invoicing. • Monitor changes to billing determinants and incorporate into billing process • Contribute to creation and maintenance of documentation up to date (work instruction and process) of the responsible business • Proper and timely use of the ticketing tools provided for the responsible business Show more Show less

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4.0 years

0 Lacs

Pune, Maharashtra, India

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Position Summary ServiceNow Developer - Technical As a consultant, you’ll be responsible for understanding the requirements and translating them into technical artifacts. You’ll also liaise with senior team members to communicate the status and provide suggestions on technical solutions and change impact. Work You’ll Do Practitioners with a passion for helping clients solve complex Finance, Supply Chain, and IT challenges will be brought together under one group. This enables professionals to interact with and learn from their colleagues who understand the specific challenges that exist in each domain. Practitioners can further their skill development and grow their careers while working across the Advise, Implement, and Operate spectrum. The Team TSO Offering enables our clients to achieve their objectives of Digital transformation of enterprise services and IT transformation across enterprise functions through our advice & implement services. USI team with its technology and process skills expertise, experience & scale is an integral part of offering . USI team works through the lifecycle of these transformation programs. Description Required Qualifications: Bachelor’s degree in Software Engineering, Information Systems, Business, or equivalent Minimum of 4 years of ServiceNow implementation experience in large complex environments is required Minimum of 3 years of professional experience performing technology implementations is required Experience with data conversion and migration Advanced ServiceNow technical skill - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, ACL’s, Import Sets, Transform Maps and Update sets Knowledge and experience with JavaScript, PowerShell, JSON, REST and SOAP Knowledge and experience with integrations with middleware such as TIBCO, Kafka, MuleSoft, Dell Boomi etc. Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise Strong problem solving and analytical skills Proficient in Agile development and all phases of the Application Development Lifecycle Must be professional, well-spoken and able to interact with onsite teams and customers Experience with software development support tools (e.g. Jira, Rally etc.) Certified ServiceNow System Administrator (CSA) Responsibilities: ServiceNow Developers with hands-on experience with ITSM And hands-on experience with one additional ServiceNow skill (ITBM/ITOM/HRSD/ITAM/DevOps/ Integrations/ Service Portal/Custom applications) is mandatory Participate in user story grooming session, elaboration, and design sessions Review user stories to understand requirements and technical architecture documentation for solution Develop integrations leveraging point-to-point interfaces, Web Services (REST / SOAP), file based transfers, etc. Develop integration design to support functional design including full documentation of methods, data transfers and error checking Configure the ServiceNow solution to meet identified business requirements, process guides and functional requirements Identify requirement “gaps” to maintain a high degree of quality in the solution build Provide configuration options to meet specific requirements identifying respective pros and cons for each option Ensure that ServiceNow standard practices are utilized for all configuration and customization Provide insight and expertise into the ServiceNow configuration based on previous work experiences and training Troubleshoot any errors found in the ServiceNow configuration Complete the deployment of solutions across sub-production and production environments Provide training for each tools functionality both in person and through using other methods Actively support the Program Team by acting as main focal point when queries arise around tool functionalities and capabilities; and Create the technical documentation, technical design documentation, build/configuration documentation and release notes Preferred Qualifications: ServiceNow Certified Implementation Specialist (any one or more areas e.g. ITSM, HRSD, CSM etc.) Master’s degree – MBA / MCA / Master’s in Software Engineering How you’ll grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. #FY26ServiceNowHiring Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 300030 Show more Show less

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6.0 - 10.0 years

15 - 25 Lacs

Bengaluru

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Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a Mainframe Storage Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world. There’s never a typical day as a Mainframe Storage System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are Required Technical and Professional Expertise • 7+ Years of Experience in Mainframe Storage Administration. • Experience with DASD and tape data storage solutions (Experience on DASD/Tape Configuration and Migration) for mainframes. • Candidate should possess working knowledge of Z/OS Operating System, z/OS(MVS) fundamentals, Storage fundamentals and Storage Devices. • Candidate will be expected to have good knowledge in the following areas: TSO, ISPF, JCL, VSAM, ISMF, JES2, Catalogs, Datasets (PS/PDS/PDSE/GDG), REXX, SAS, SDSF and Spool. • Candidate will be expected to have good knowledge & Experience in the following (: MF - Tape & DASD Management) areas: DFSMS, DFSMSHSM, DFSMSDSS, DFSMSDFP, DFSMSRMM, ICF Catalog, VSAM, IDCAMs, CA products (CA Disk, CA allocate and CA-1), FDR products, Omegamon XE or related Storage monitoring tools, ICKDSF, Space abends and SMF/Dcollect/BVIR reports. Preferred Technical and Professional Experience • Bachelor’s degree in computer science or a related field. • Provides technical support activities for a production mainframe environment of multiple LPARs, CECs, DASD and VTS controllers. • Experience in Storage box data migration (DASD to DASD and Tape to tape) and Storage replication. • Candidates have to work in customer work hours- US (weekends and holidays as on call staff). Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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4.0 - 9.0 years

5 - 13 Lacs

Bengaluru

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Role & responsibilities Design, code, test, and debug mainframe applications using COBOL, JCL, CICS, and DB2. • Maintain and enhance existing mainframe applications. • Analyze business requirements and translate them into technical solutions. • Perform impact analysis, code reviews, and unit testing. • Participate in system integration and user acceptance testing. • Troubleshoot production issues and provide support as needed. • Document technical designs and operational procedures. • Collaborate with cross-functional teams including business analysts, QA, and infrastructure teams. Preferred candidate profile 6 to 8 Years of experience. Professional experience in Mainframe COBOL, IBM z / OS tools . Ability to analyze existing applications code and to create with working flow documentation. Ability to establish a technical test book. Ability to understand and take ownership of a DB2 data model.

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1.0 - 6.0 years

1 - 4 Lacs

Gurgaon/Gurugram

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BPO Hiring For International Cell Phone Chat Process 4.28 LPA Grad/UG with 1Year Exp. with International BpO B.E./B.TECH < 65% & 1 Year Exp With International BpO 24/7 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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7.0 years

0 Lacs

India

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This role is for one of the Weekday's clients Min Experience: 7 years Location: India JobType: full-time We are seeking a seasoned Mainframe SCM Administrator with hands-on expertise in CA PANVALET . This role is focused on administration, customization, and integration of PANVALET within legacy environments, particularly during migrations from tools like SCLM , Endevor , or Changeman . The ideal candidate will have deep experience in source code structure mapping, version control workflows, and scripting, ensuring a smooth and secure SCM transition process. Requirements Key Responsibilities: PANVALET Administration & Customization Administer and manage CA PANVALET, including library setup, version control, access management, and backup/recovery. Customize PANVALET to align with legacy development workflows and enable seamless SCM migrations. SCM Migration & Integration Map and migrate source code structures from tools such as SCLM, Endevor, or Changeman into PANVALET. Integrate PANVALET into ongoing development processes, collaborating closely with engineering teams. Library & Access Management Create and maintain source code libraries. Establish secure access control and manage emergency code move workflows. Version Control & Integrity Management Implement and maintain effective version control and branching strategies. Ensure code integrity and traceability across development, testing, and production environments. Automation & Scripting Use JCL, REXX, and other scripting tools to automate tasks such as backups, validation, and user access updates. Troubleshooting & Support Diagnose and resolve PANVALET-related issues, including library errors and access challenges. Provide expert support to developers and release teams. Documentation & Collaboration Maintain detailed documentation of configurations, migration strategies, and custom workflows. Partner with developers, infrastructure, and release teams to align version control operations with broader engineering goals. Required Skills: Deep experience in CA PANVALET administration and customization. Proficiency in z/OS, TSO/ISPF, REXX, CLIST, JCL, and PANEL development. Demonstrated experience with legacy SCM tool migration (e.g., from SCLM, Endevor, or Changeman). Strong scripting and automation capabilities. Thorough understanding of source code versioning, access control, and SCM governance. Excellent troubleshooting and analytical skills. Preferred Qualifications: Experience with large-scale component migrations to PANVALET. Strong communication and documentation abilities. Ability to manage high-stakes transitions under tight timelines Show more Show less

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2.0 - 4.0 years

2 - 3 Lacs

Kolkata

Remote

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NO FRESHERS - No Career Gaps - 2 - 4 yrs Exp in US/ UK Voice - Night Shift - Inbound Customer Support - Answer Phone Calls - Excellent Spoken English . Call HR - Abhishek or Shilpa: 022-4614-1600 For faster processing WhatsApp CV: 888-464-3032 . . Required Candidate profile Min 2 yrs exp in US / UK VOICE Process Excellent spoken English - req Must have Personal Laptop + Wi-Fi 6 days working Rotational w/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 . Perks and benefits . Permanent WFH - Work from anywhere in India!! .

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0 years

0 Lacs

Telangana, India

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About Chubb JOB DESCRIPTION Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com . About Chubb India At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. With a team of over 2500 talented professionals, we foster a startup mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape. We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning. Position Details Job Title: Senior Software Engineer Function/Department: Technology Location: Hyderabad Employment Type: Full-time Reports To: Vijayan Srinivasan Role Overview We are looking for a highly skilled and experienced individual to join our team as a Senior Software Engineer / Technical Manager in the mainframe space. In this role, you will be responsible for leading and executing complex software development projects, as well as providing design and technical guidance and expertise to the team. Key Responsibilities Lead and manage a team of software engineers in the mainframe space, ensuring the successful delivery of projects within agreed timelines and quality standards. Design, develop, and maintain high-quality mainframe applications, adhering to established coding standards and best practices. Collaborate with cross-functional teams, including business analysts, testers, and project managers, to gather requirements, analyze system designs, and propose technical solutions. Provide technical guidance and mentorship to team members, promoting professional development and knowledge-sharing within the team. Review code for quality, maintainability, and adherence to standards, conducting code reviews and providing constructive feedback. Identify and resolve technical issues or bottlenecks, working closely with team members to ensure timely resolution. Collaborate with stakeholders to understand business requirements and translate them into technical specifications and functional designs. Coordinate with infrastructure and operations teams to ensure smooth deployment and maintenance of mainframe applications. Assist in resource planning and allocation, ensuring that projects are appropriately staffed and managed for optimal efficiency. Flexible and effective at multi-tasking Qualifications Skills and Qualifications. Bachelor's degree in Computer Science, Information Technology, or an equivalent required. Extensive experience in mainframe software development, with hands-on expertise in languages like COBOL, PL/I, Assembler, or JCL. Proven track record of successfully leading and managing software development projects in the mainframe space. Strong understanding of mainframe architectures, operating systems (e.g., z/OS), and tools (e.g., TSO/ISPF, SDSF, File-AID, CICS, DB2). Proficient in software development methodologies (waterfall, agile) and version control systems Excellent problem-solving and analytical skills, with the ability to identify and resolve complex technical issues. Strong leadership and interpersonal skills, with the ability to effectively communicate technical concepts to team members, stakeholders, and non-technical audiences. Familiarity with DevOps practices and tools for continuous integration and deployment. Ability to work independently and manage multiple priorities in a fast-paced and dynamic environment. Why Chubb? Join Chubb to be part of a leading global insurance company! Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results. Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024 and 2024-2025 Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter Growth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience , enabling them to advance their careers in a conducive environment Employee Benefits Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include: Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs. Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits. Application Process Our recruitment process is designed to be transparent, and inclusive. Step 1: Submit your application via the Chubb Careers Portal. Step 2: Engage with our recruitment team for an initial discussion. Step 3: Participate in HackerRank assessments/technical/functional interviews and assessments (if applicable). Step 4: Final interaction with Chubb leadership. Join Us With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion , and are ready to make a difference, we invite you to be part of Chubb India’s journey . Apply Now : Search Jobs - Chubb Careers Show more Show less

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5.0 - 6.0 years

7 - 12 Lacs

Bengaluru

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Must have skills : - Real time experience with CICS is required (not only in Summary & Skills, but also in recent projects). - Analyze and understand existing mainframe systems and applications. - Design, develop, and implement new mainframe applications and enhancements. - Troubleshoot and resolve mainframe application issues. - Optimize mainframe applications for performance and efficiency. - Adhere to coding standards and best practices. - Collaborate with other team members to ensure successful project delivery. - Stay updated on the latest mainframe technologies and trends. Required Skills and Qualifications : - Strong experience in mainframe programming languages such as COBOL, JCL, and Assembler. - Familiarity with mainframe operating systems (e.g., z/OS). - Knowledge of mainframe database management systems (e.g., DB2). - Understanding of mainframe tools and utilities (e.g., ISPF, TSO, SDSF). - Excellent problem-solving and analytical skills. - Ability to work independently and as part of a team. - Strong communication and interpersonal skills. Preferred Skills : - Experience with mainframe modernization projects. - Knowledge of DevOps practices and tools. - Familiarity with cloud-based mainframe solutions. Benefits : - Competitive salary and benefits package. - Opportunities for professional growth and development. - Collaborative and supportive work environment. Apply Insights Follow-up Save this job for future reference Did you find something suspiciousReport Here! Hide This Job Click here to hide this job for you. You can also choose to hide all the jobs from the recruiter.

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5.0 - 6.0 years

7 - 12 Lacs

Bengaluru

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Must have skills : - Real time experience with CICS is required (not only in Summary & Skills, but also in recent projects). - Analyze and understand existing mainframe systems and applications. - Design, develop, and implement new mainframe applications and enhancements. - Troubleshoot and resolve mainframe application issues. - Optimize mainframe applications for performance and efficiency. - Adhere to coding standards and best practices. - Collaborate with other team members to ensure successful project delivery. - Stay updated on the latest mainframe technologies and trends. Required Skills and Qualifications : - Strong experience in mainframe programming languages such as COBOL, JCL, and Assembler. - Familiarity with mainframe operating systems (e.g., z/OS). - Knowledge of mainframe database management systems (e.g., DB2). - Understanding of mainframe tools and utilities (e.g., ISPF, TSO, SDSF). - Excellent problem-solving and analytical skills. - Ability to work independently and as part of a team. - Strong communication and interpersonal skills. Preferred Skills : - Experience with mainframe modernization projects. - Knowledge of DevOps practices and tools. - Familiarity with cloud-based mainframe solutions. Benefits : - Competitive salary and benefits package. - Opportunities for professional growth and development. - Collaborative and supportive work environment. Apply Insights Follow-up Save this job for future reference Did you find something suspiciousReport Here! Hide This Job Click here to hide this job for you. You can also choose to hide all the jobs from the recruiter.

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3.0 - 5.0 years

5 - 7 Lacs

Bengaluru

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Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach & penetration across the territory Secondary sales (Retail Distribution) - Increase number of retail outlets, maintain high service level, drive visibility of all categories of products and ensure commercial hygiene (usage of technology while placing retail orders) in the territory Provide ground-level inputs for promotions, local activations & demand forecasting exercise Ensuring timely submission of stockiest claim along with supporting documents adhering to the company s guidelines Regular analysis of primary & secondary sales data to identify gaps in the business & providing insights to Area Sales Manager Timely communication with CFAs to maintain timely supplies. Real-time follow-ups with CFAs for stock conversion & delivery Co-ordination with Finance team for pricing issues, accounts settlement, claims management Innovation and Learning Capability building of the indirect sales force by communicating and reviewing their delivery against expectations, and enhancing their sales skills by conducting market work with them & regular training. Effectively engage & motivate field force (TSE s, TSO s, PDSR s & DSR s) with an objective to achieve ambitious business plans, maximize incentive earning in the team, coach individuals with performance issues, build functional capability and reward & recognize right behaviors.

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0.0 - 1.0 years

0 Lacs

Ghaziabad, Uttar Pradesh

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Sales Representative responsibilities and duties The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to. Greet and assist customers as they shop for new products Suggest applicable and relevant upsells to help customers walk out the door with everything they need Meet weekly, monthly and quarterly sales quotas Learn how products work and how to troubleshoot issues with customers Prepare and submit weekly sales reports to management Assist other team members with transactions when necessary Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Shift allowance Ability to commute/relocate: Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) License/Certification: Previous Company Working Certificate (Preferred) Willingness to travel: 100% (Preferred)

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Chennai, Tamil Nadu, India

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Greetings from TCS!!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. Your role is of key importance, as it lays down the foundation for the entire project. Position: Mainframe Developer Job Location: Chennai Experience: 7+ Required Skill Sets: Mainframe Hogan Job Description: Candidate must be a skilled Hogan Deposits Developer. The candidate will be responsible for the end-to-end analysis, design, development, testing, and maintenance of Hogan systems. Proficiency in agile software development methodologies and DevOps practices is essential. Key Responsibilities: Analyze, design, develop, test, and maintain Hogan Deposits systems and applications. Consistently write efficient, production-ready, and testable code with a focus on quality. Create scalable and reliable designs, adhering to architectural best practices and considering performance optimization. Troubleshoot and analyze system failures, propose improvements, and implement solutions. Prioritize customer experience when making design and coding decisions. Incorporate feedback from code reviews and maintain coding standards. Conduct code reviews to ensure engineering best practices and compliance with development processes. Ensure adherence to compliance, security, and reliability standards throughout the development lifecycle. Contribute to a culture of innovation, collaboration, and continuous improvement. Collaborate on emerging technology initiatives and support the organization’s technology transformation goals. Effectively plan and prioritize tasks for incremental delivery, communicating blockers and potential delays proactively. Preferred Skills and Experience: Hands-on experience with Hogan Deposits Mainframe technologies: Cobol, JCL, IMS DB, MQ, and VSAM. Expertise with tools such as Endevor, EzTrieve, FileManager, TSO, and EZTRIEVE. Strong debugging skills for analyzing and resolving technical issues. Knowledge of third-party dependency management and addressing transitive dependency challenges. In-depth understanding of the IMS database and system integration. Proficient in the software development life cycle (SDLC) and implementation processes. Experience in release management and technical documentation. Familiarity with unit, system, and functional testing methodologies. Demonstrated ability to work on large, transaction-based systems. Proven capability in writing and documenting technical designs and functions Work Location India: Chennai TCS Eligibility Criteria: *BE/B.tech/MCA/M.Sc./MS with minimum 3 years of relevant IT-experience post Qualification. *Only Full-Time courses would be considered. *Candidates who have attended TCS interview within 1 month need not apply. Referrals are always welcome!!! Thanks & Regards Jerin L Varghese Show more Show less

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Navi Mumbai, Maharashtra, India

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Job ID:[[id]] Project Support Administrator Location: Mumbai What We’re Looking For We are seeking a Project Support Administrator to manage the administrative aspects of project management, ensuring effective coordination and successful completion of simple projects. The ideal candidate will be responsible for coordinating the activities of responsible parties for these projects, ensuring that they are completed on time and within scope. What We Offer You Competitive Salary The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes. The role Project Support: Coordinate with the SD/TSO/AS Team Leader to assign tasks to SD/TSO/AS colleagues, ensuring proper resource allocation. Daily responsibilities of a Project Support Administrator will include: Assigning team members to execute tasks in ByD. Approving time entries and confirming job completion. Allocating costs and managing project budgets. Following up on deliverables to ensure timely completion. Initiating invoice requests and identifying potential variations. Closing projects and ensuring all deliverables are fulfilled. Supporting profitability reviews by providing accurate and timely project data. Stakeholder Coordination: Serve as a point of contact for colleagues, responding to their needs promptly and effectively. Adherence to Standards: Ensure that all activities align with global standards and processes, maintaining consistency and quality. Escalate client feedback to management and take proactive measures to ensure positive experiences. Foster a client-centric culture that emphasizes a positive and consistent client journey. Facilitate a smooth and clear transition of tasks between teams throughout the process cycle. Adhere to the RACI document and clearly communicate transition points to prevent task overlap or gaps in ownership. What You Bring Strong organizational and time-management skills, with the ability to manage multiple tasks and meet deadlines effectively. Excellent attention to detail and accuracy in handling requests and scheduling. Good communication and interpersonal skills, enabling professional interactions with clients and team members. Basic understanding of technical competency requirements and resource allocation processes. A commitment to continuous learning and knowledge sharing. Solid understanding of global standards and processes, with the capability to ensure compliance. About Us We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day. Be a part of Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place. Want to apply. Here at Lloyd’s Register, we care, we share and we do the right thing in every situation. It’s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn’t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works – the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don’t just talk about our differences, we celebrate them! We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy. We care, we share, we do the right thing. If you have further questions about this role, please contact us at careers@lr.org and we will respond to you as soon as possible. Diversity and Inclusion at Lloyd's Register: Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too. As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible. communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job. anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work. at least one activity that will make a difference for disabled people. Find out more about Disability Confident at: www.gov.uk/disability-confident Copyright © Lloyd's Register 2024. All rights reserved. Terms of use. Privacy policy. The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. (Group entities). Show more Show less

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1 - 5 years

3 - 6 Lacs

Rajkot

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Sebamed India is a leading skincare brand that offers dermatologist-recommended products formulated with a pH of 5.5 to support the skin's natural protective barrier. As part of the global Sebamed brand, which originated in Germany over 50 years ago, Sebamed India provides a range of personal care products for skin, hair, and baby care. https://www.sebamedindia.com/ Job description TSM-GT-Rajkot Location We have openings for the TSM-General Trade for the Brand-Sebamed for Rajkot Location. Work Location: Rajkot Candidates from Pharma, FMCG(Personal & Beauty care products) OTC, Personal & Beauty care Industry only please apply. Age not more than 32 years Detailed Responsibilities : Detailed Responsibilities (non-conclusive) : Business Objectives : 1. To achieve volume and value objectives of the assigned territory within budget, time and policy parameters through efficient control of the network under charge 2. Executing the agreed strategic alliances with key outlets - Timely implementation and follow-ups for monthly activity/ promotions specific to outlet and chain - Liasoning with Merchandising team for branding activities at stores 3. Operating all Schemes & Promotional Activities (Marketing & Sales) as per prior approvals and discussed during the monthly review meetings 4. Responsible for Controlling Dominant shelf space at the stores. 5. Managing health of distributor channel on a monthly basis 6. Assisting the Area Sales Manager at Sales forecasting Brand and SKU wise while looking at the Market Potential. 7. Training & Development of distributor sales team, providing timely feedback in the market & through monthly review and meetings. Financial Responsibilities 1. Documentation of outlet expenses (damages, trade schemes, promotional expenses, visibility expenses) on a monthly basis for audit purposes 2. Settling distributor and outlet claims (within stipulated time frame) after proper cross checking. 3. Submitting NOCs (No Objection certificate) - from distributors on a quarterly basis. 4. Efficiency tracking of all the investments and promotions in all the outlets. Distribution Responsibilities : 1. Ensure all planned distributors in the zone are appointed in time and are operational through proper coordination 2. Evaluate the performance of the distributors on a half yearly basis and take effective action as required 3.Responsible for ensuring Distribution Health is maintained. - Managing health of distributor channel on a monthly basis: - Speed of claim settlement - Monitoring damages as a percentage of sales - Maintaining sales and stock register - Generating primary orders on weekly basis to maintain adequate stock levels at any given point - Ensuring stockists are utilising the DMS tool effectively and audit whether bills are going from DMS to market. - Maintaining distributor MIS according to company norms 4. Ensure optimal distribution cost by reviewing Routing & Scheduling on a quarterly basis. 5. Monitoring inventory control, thereby ensuring ready availability of the stock as per the market demand and implement effective logistic strategies. 6. Appointment of DSR (Distributor sales rep) by identifying gap and for optimizing width & depth of Distribution Requirements : - Graduate with 1-6 yrs experience in FMCG sales. - Robust communication skills - Selling skills: Relationship & networking - Presentable

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1 - 5 years

3 - 6 Lacs

Bengaluru

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Sebamed India is a leading skincare brand that offers dermatologist-recommended products formulated with a pH of 5.5 to support the skin's natural protective barrier. As part of the global Sebamed brand, which originated in Germany over 50 years ago, Sebamed India provides a range of personal care products for skin, hair, and baby care. https://www.sebamedindia.com/ Job description TSM-MT-Bangaluru Location We have openings for the TSM-Modern Trade for the Brand-Sebamed for Bangalore Location. Work Location: Bangalore Candidates from Pharma, FMCG(Personal & Beauty care products) OTC, Personal & Beauty care Industry only please apply. Age not more than 32 years Detailed Responsibilities : Business Objectives : 1. To achieve volume and value objectives of the assigned territory within budget, time and policy parameters through efficient control of the network under charge 2. Executing the agreed strategic alliances with key outlets - Timely implementation and follow-ups for monthly activity/ promotions specific to outlet and chain. - Liasoning with Merchandising team for branding activities at stores 3. Operating all Schemes & Promotional Activities (Marketing & Sales) as per prior approvals and discussed during the monthly review meetings 4. Responsible for Controlling Dominant shelf space at the stores. 5. Managing health of distributor channel on a monthly basis 6. Assisting the Area Sales Manager at Sales forecasting Brand and SKU wise while looking at the Market Potential. 7. Training & Development of distributor sales team, providing timely feedback in the market & through monthly review and meetings.

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0 years

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Pune, Maharashtra, India

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Hybrid Description and Requirements "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! BMC is looking for an Assembler Developer to join our amazing IZOT team! In this role, you will be responsible for developing products and solutions according to design specifications. This is an amazing role that will allow you to work on a broad array of critical, unique issues and complex programs and solutions. You will also build prototypes and use other techniques to achieve product definition and design goals. So, if you're looking for a development role with a lot of opportunities and challenges. If you love programming for complex products. If you love working with people from all around the world - BMC is the place for you! Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Successfully develop and deliver products, product lines, and solutions, using Assembler and C. Design, code, and fix defects of increasingly complex, multi-tier software solutions. Produce a range of high-quality design options, reflecting a wide breadth of technical knowledge and insight. Evaluate new technologies/innovations and processes that could impact products/solutions including 3rd party releases. Work directly with global clients on complex product issues/escalations. To ensure you’re set up for success, you will bring the following skillset & experience: 4-5 years of experience with z/OS Processing Environment. 4-5 years of experience in Assembler development, using 64-bit Assembler and 31-bit Assembler. Coding experience in a multitasking, reentrant and/or sysplex environment. Experienced creating functional designs/specifications from business requirements. Experience with IBM Mainframe environment (TSO/ISPF, JCL etc.). Excellent knowledge of z/OS structure and logic including knowledge of z/OS operating system internals. Experience in developing working code utilizing low-level operating system functions to accomplish a desired task. Understanding of zLinux and Unix System Services. In depth experience in troubleshooting complex problems at application and systems levels. Self-starter with ability to work both independently and as a part of a team. Fluent English (written and verbal) Whilst these are nice to have, our team can help you develop in the following skills: Experience in C / C++ development Experience with TCP/IP and related networking protocols. Experience with monitoring tools for systems and subsystems in z/OS environments. CA-DNP Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. < Back to search results BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,725,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply. Min salary 1,294,350 Mid point salary 1,725,800 Max salary 2,157,250 Show more Show less

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0 years

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Jamshedpur, Jharkhand, India

Remote

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Experience : 15.00 + years Salary : INR 7137406-11419849 / year (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: AltAir) (*Note: This is a requirement for one of Uplers' client - AltAir) What do you need for this opportunity? Must have skills required: CA-MICS, Communication Skills, MXG Software, SAS/ITRM, z/Linux, zCX Containers, DB2, DFSORT/SYNCSORT, JCL, REXX, SAS Programming, SDSF, TSO/ISPF, z/OS AltAir is Looking for: Mainframe Technical Consultant Essential Skills / Experience The successful applicant must have 15 to 20+ Years of extensive experience and demonstrable experience of working within a z/OS Mainframe environment, preferably within multiple Customer Sites. The ideal candidate will have an extensive z/OS Systems Programming background: Must have SAS programming and knowledge of SAS Administration, SAS products and the development of Applications based on the SAS language. Knowledge of CA-MICS, SAS/ITRM and MXG Software is highly desirable. Must have knowledge of z/OS, TSO/ISPF, JCL, USS, SDSF, SMF, DB2, SQL, REXX, z/OS Assembler, DFSORT/SYNCSORT. Must have knowledge of IBM Software products and utilities. Knowledge of z/Linux and zCX Containers would be an advantage. Must be experienced with MS/Excel, MS/PowerPoint and MS/Word Must have experience of using SAS on distributed platforms (Windows, Linux) Must be able to work independently, have excellent communication skills and be a true Team player Role Description This role would ideally suit an experienced z/OS Systems Programmer that has many years of experience working in the z/OS environment, for multiple Customers, with exposure to z/OS technologies and software. There will be a specific focus on SAS Software and SAS language programming; there will be multiple functions within the job involving multiple products and technologies from multiple vendors. Altair’s SLC Software is a SAS language interpreter, compiler and executor and is the only viable replacement for SAS Software. The job holder will be expected to become an advocate for Altair’s SLC Software both within Altair itself and also to Customers and User groups/forums. They will be involved in promoting SLC Software and supporting Teams within Altair from an initial pre-sales phase all the way through to the design and delivery of migration projects supporting the transition of Customer Applications from SAS Software to SLC Software. This is a key role within Altair and the job holder will be expected to perform as a subject matter expert and to contribute to a wide range of SLC related projects. The job holder will probably work remotely but will have a defined Altair office that they may be required to attend on a weekly basis; they will also be expected to visit Customer Sites when appropriate and this may require international travelling. As Altair is a Company operating across the World, the job holder may be required to attend meetings outside their normal/previous daily working hours range in order to support potential/existing Customers in different time zones. Responsibilities Supporting Customers in the installation of proprietary Altair tools and utilities that are required to support and undertake a discovery of all aspects of their existing use of SAS Software to execute SAS language programs. Monitoring and profiling the use of SAS Software within a Customer’s z/OS environment using Altair’s proprietary tools. Development, maintenance and execution of Data Analytics to create reports that support viable plans for projects to migrate a Customer environment from using SAS Software to using Altair’s SLC Software. Designing new IT architectures and solutions for Customers to replace any existing environment based on SAS Software with one based on Altair’s SLC Software. Provide education and demonstration to Customers on Altair SLC Software and its installation, implementation, deployment and use within their environment. Delivery of SAS to SLC Migration projects, following approved plans, within the agreed timescales and cost estimates; supporting Altair’s Project Management Team in all related activities. Defining and delivery of SLC Optimisation projects to ensure that Customer’s Applications, based on the SAS language as supported by Altair’s SLC Software, are performing as per Customer requirements with optimal resource usage and operational efficiencies. Preparation and delivery of presentations to Customers of project plans, architecture designs. Supporting the Sales Teams within Altair to provide guidance and advice to them in their discussions with potential Customers (Pre-Sales) and during the implementation of migration and optimisation projects. Preparation and delivery of presentations to technical and sales Teams within Altair as part of on-going knowledge sharing/transfer initiatives to expand the skills and knowledge within Altair. Engagement type- Contract to hire Shift - 1:00 PM to 10:00 PM Mode of Work - remote Interview Process - 4 Rounds How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

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0 years

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Greater Bhopal Area

Remote

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Experience : 15.00 + years Salary : INR 7137406-11419849 / year (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: AltAir) (*Note: This is a requirement for one of Uplers' client - AltAir) What do you need for this opportunity? Must have skills required: CA-MICS, Communication Skills, MXG Software, SAS/ITRM, z/Linux, zCX Containers, DB2, DFSORT/SYNCSORT, JCL, REXX, SAS Programming, SDSF, TSO/ISPF, z/OS AltAir is Looking for: Mainframe Technical Consultant Essential Skills / Experience The successful applicant must have 15 to 20+ Years of extensive experience and demonstrable experience of working within a z/OS Mainframe environment, preferably within multiple Customer Sites. The ideal candidate will have an extensive z/OS Systems Programming background: Must have SAS programming and knowledge of SAS Administration, SAS products and the development of Applications based on the SAS language. Knowledge of CA-MICS, SAS/ITRM and MXG Software is highly desirable. Must have knowledge of z/OS, TSO/ISPF, JCL, USS, SDSF, SMF, DB2, SQL, REXX, z/OS Assembler, DFSORT/SYNCSORT. Must have knowledge of IBM Software products and utilities. Knowledge of z/Linux and zCX Containers would be an advantage. Must be experienced with MS/Excel, MS/PowerPoint and MS/Word Must have experience of using SAS on distributed platforms (Windows, Linux) Must be able to work independently, have excellent communication skills and be a true Team player Role Description This role would ideally suit an experienced z/OS Systems Programmer that has many years of experience working in the z/OS environment, for multiple Customers, with exposure to z/OS technologies and software. There will be a specific focus on SAS Software and SAS language programming; there will be multiple functions within the job involving multiple products and technologies from multiple vendors. Altair’s SLC Software is a SAS language interpreter, compiler and executor and is the only viable replacement for SAS Software. The job holder will be expected to become an advocate for Altair’s SLC Software both within Altair itself and also to Customers and User groups/forums. They will be involved in promoting SLC Software and supporting Teams within Altair from an initial pre-sales phase all the way through to the design and delivery of migration projects supporting the transition of Customer Applications from SAS Software to SLC Software. This is a key role within Altair and the job holder will be expected to perform as a subject matter expert and to contribute to a wide range of SLC related projects. The job holder will probably work remotely but will have a defined Altair office that they may be required to attend on a weekly basis; they will also be expected to visit Customer Sites when appropriate and this may require international travelling. As Altair is a Company operating across the World, the job holder may be required to attend meetings outside their normal/previous daily working hours range in order to support potential/existing Customers in different time zones. Responsibilities Supporting Customers in the installation of proprietary Altair tools and utilities that are required to support and undertake a discovery of all aspects of their existing use of SAS Software to execute SAS language programs. Monitoring and profiling the use of SAS Software within a Customer’s z/OS environment using Altair’s proprietary tools. Development, maintenance and execution of Data Analytics to create reports that support viable plans for projects to migrate a Customer environment from using SAS Software to using Altair’s SLC Software. Designing new IT architectures and solutions for Customers to replace any existing environment based on SAS Software with one based on Altair’s SLC Software. Provide education and demonstration to Customers on Altair SLC Software and its installation, implementation, deployment and use within their environment. Delivery of SAS to SLC Migration projects, following approved plans, within the agreed timescales and cost estimates; supporting Altair’s Project Management Team in all related activities. Defining and delivery of SLC Optimisation projects to ensure that Customer’s Applications, based on the SAS language as supported by Altair’s SLC Software, are performing as per Customer requirements with optimal resource usage and operational efficiencies. Preparation and delivery of presentations to Customers of project plans, architecture designs. Supporting the Sales Teams within Altair to provide guidance and advice to them in their discussions with potential Customers (Pre-Sales) and during the implementation of migration and optimisation projects. Preparation and delivery of presentations to technical and sales Teams within Altair as part of on-going knowledge sharing/transfer initiatives to expand the skills and knowledge within Altair. Engagement type- Contract to hire Shift - 1:00 PM to 10:00 PM Mode of Work - remote Interview Process - 4 Rounds How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

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0 years

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Gurugram, Haryana, India

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Experience : 15.00 + years Salary : INR 7137406-11419849 / year (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: AltAir) (*Note: This is a requirement for one of Uplers' client - AltAir) What do you need for this opportunity? Must have skills required: CA-MICS, Communication Skills, MXG Software, SAS/ITRM, z/Linux, zCX Containers, DB2, DFSORT/SYNCSORT, JCL, REXX, SAS Programming, SDSF, TSO/ISPF, z/OS AltAir is Looking for: Mainframe Technical Consultant Essential Skills / Experience The successful applicant must have 15 to 20+ Years of extensive experience and demonstrable experience of working within a z/OS Mainframe environment, preferably within multiple Customer Sites. The ideal candidate will have an extensive z/OS Systems Programming background: Must have SAS programming and knowledge of SAS Administration, SAS products and the development of Applications based on the SAS language. Knowledge of CA-MICS, SAS/ITRM and MXG Software is highly desirable. Must have knowledge of z/OS, TSO/ISPF, JCL, USS, SDSF, SMF, DB2, SQL, REXX, z/OS Assembler, DFSORT/SYNCSORT. Must have knowledge of IBM Software products and utilities. Knowledge of z/Linux and zCX Containers would be an advantage. Must be experienced with MS/Excel, MS/PowerPoint and MS/Word Must have experience of using SAS on distributed platforms (Windows, Linux) Must be able to work independently, have excellent communication skills and be a true Team player Role Description This role would ideally suit an experienced z/OS Systems Programmer that has many years of experience working in the z/OS environment, for multiple Customers, with exposure to z/OS technologies and software. There will be a specific focus on SAS Software and SAS language programming; there will be multiple functions within the job involving multiple products and technologies from multiple vendors. Altair’s SLC Software is a SAS language interpreter, compiler and executor and is the only viable replacement for SAS Software. The job holder will be expected to become an advocate for Altair’s SLC Software both within Altair itself and also to Customers and User groups/forums. They will be involved in promoting SLC Software and supporting Teams within Altair from an initial pre-sales phase all the way through to the design and delivery of migration projects supporting the transition of Customer Applications from SAS Software to SLC Software. This is a key role within Altair and the job holder will be expected to perform as a subject matter expert and to contribute to a wide range of SLC related projects. The job holder will probably work remotely but will have a defined Altair office that they may be required to attend on a weekly basis; they will also be expected to visit Customer Sites when appropriate and this may require international travelling. As Altair is a Company operating across the World, the job holder may be required to attend meetings outside their normal/previous daily working hours range in order to support potential/existing Customers in different time zones. Responsibilities Supporting Customers in the installation of proprietary Altair tools and utilities that are required to support and undertake a discovery of all aspects of their existing use of SAS Software to execute SAS language programs. Monitoring and profiling the use of SAS Software within a Customer’s z/OS environment using Altair’s proprietary tools. Development, maintenance and execution of Data Analytics to create reports that support viable plans for projects to migrate a Customer environment from using SAS Software to using Altair’s SLC Software. Designing new IT architectures and solutions for Customers to replace any existing environment based on SAS Software with one based on Altair’s SLC Software. Provide education and demonstration to Customers on Altair SLC Software and its installation, implementation, deployment and use within their environment. Delivery of SAS to SLC Migration projects, following approved plans, within the agreed timescales and cost estimates; supporting Altair’s Project Management Team in all related activities. Defining and delivery of SLC Optimisation projects to ensure that Customer’s Applications, based on the SAS language as supported by Altair’s SLC Software, are performing as per Customer requirements with optimal resource usage and operational efficiencies. Preparation and delivery of presentations to Customers of project plans, architecture designs. Supporting the Sales Teams within Altair to provide guidance and advice to them in their discussions with potential Customers (Pre-Sales) and during the implementation of migration and optimisation projects. Preparation and delivery of presentations to technical and sales Teams within Altair as part of on-going knowledge sharing/transfer initiatives to expand the skills and knowledge within Altair. Engagement type- Contract to hire Shift - 1:00 PM to 10:00 PM Mode of Work - remote Interview Process - 4 Rounds How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

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0 years

0 Lacs

Agra, Uttar Pradesh, India

Remote

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Experience : 15.00 + years Salary : INR 7137406-11419849 / year (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: AltAir) (*Note: This is a requirement for one of Uplers' client - AltAir) What do you need for this opportunity? Must have skills required: CA-MICS, Communication Skills, MXG Software, SAS/ITRM, z/Linux, zCX Containers, DB2, DFSORT/SYNCSORT, JCL, REXX, SAS Programming, SDSF, TSO/ISPF, z/OS AltAir is Looking for: Mainframe Technical Consultant Essential Skills / Experience The successful applicant must have 15 to 20+ Years of extensive experience and demonstrable experience of working within a z/OS Mainframe environment, preferably within multiple Customer Sites. The ideal candidate will have an extensive z/OS Systems Programming background: Must have SAS programming and knowledge of SAS Administration, SAS products and the development of Applications based on the SAS language. Knowledge of CA-MICS, SAS/ITRM and MXG Software is highly desirable. Must have knowledge of z/OS, TSO/ISPF, JCL, USS, SDSF, SMF, DB2, SQL, REXX, z/OS Assembler, DFSORT/SYNCSORT. Must have knowledge of IBM Software products and utilities. Knowledge of z/Linux and zCX Containers would be an advantage. Must be experienced with MS/Excel, MS/PowerPoint and MS/Word Must have experience of using SAS on distributed platforms (Windows, Linux) Must be able to work independently, have excellent communication skills and be a true Team player Role Description This role would ideally suit an experienced z/OS Systems Programmer that has many years of experience working in the z/OS environment, for multiple Customers, with exposure to z/OS technologies and software. There will be a specific focus on SAS Software and SAS language programming; there will be multiple functions within the job involving multiple products and technologies from multiple vendors. Altair’s SLC Software is a SAS language interpreter, compiler and executor and is the only viable replacement for SAS Software. The job holder will be expected to become an advocate for Altair’s SLC Software both within Altair itself and also to Customers and User groups/forums. They will be involved in promoting SLC Software and supporting Teams within Altair from an initial pre-sales phase all the way through to the design and delivery of migration projects supporting the transition of Customer Applications from SAS Software to SLC Software. This is a key role within Altair and the job holder will be expected to perform as a subject matter expert and to contribute to a wide range of SLC related projects. The job holder will probably work remotely but will have a defined Altair office that they may be required to attend on a weekly basis; they will also be expected to visit Customer Sites when appropriate and this may require international travelling. As Altair is a Company operating across the World, the job holder may be required to attend meetings outside their normal/previous daily working hours range in order to support potential/existing Customers in different time zones. Responsibilities Supporting Customers in the installation of proprietary Altair tools and utilities that are required to support and undertake a discovery of all aspects of their existing use of SAS Software to execute SAS language programs. Monitoring and profiling the use of SAS Software within a Customer’s z/OS environment using Altair’s proprietary tools. Development, maintenance and execution of Data Analytics to create reports that support viable plans for projects to migrate a Customer environment from using SAS Software to using Altair’s SLC Software. Designing new IT architectures and solutions for Customers to replace any existing environment based on SAS Software with one based on Altair’s SLC Software. Provide education and demonstration to Customers on Altair SLC Software and its installation, implementation, deployment and use within their environment. Delivery of SAS to SLC Migration projects, following approved plans, within the agreed timescales and cost estimates; supporting Altair’s Project Management Team in all related activities. Defining and delivery of SLC Optimisation projects to ensure that Customer’s Applications, based on the SAS language as supported by Altair’s SLC Software, are performing as per Customer requirements with optimal resource usage and operational efficiencies. Preparation and delivery of presentations to Customers of project plans, architecture designs. Supporting the Sales Teams within Altair to provide guidance and advice to them in their discussions with potential Customers (Pre-Sales) and during the implementation of migration and optimisation projects. Preparation and delivery of presentations to technical and sales Teams within Altair as part of on-going knowledge sharing/transfer initiatives to expand the skills and knowledge within Altair. Engagement type- Contract to hire Shift - 1:00 PM to 10:00 PM Mode of Work - remote Interview Process - 4 Rounds How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

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0 years

0 Lacs

Ahmedabad, Gujarat, India

Remote

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Experience : 15.00 + years Salary : INR 7137406-11419849 / year (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: AltAir) (*Note: This is a requirement for one of Uplers' client - AltAir) What do you need for this opportunity? Must have skills required: CA-MICS, Communication Skills, MXG Software, SAS/ITRM, z/Linux, zCX Containers, DB2, DFSORT/SYNCSORT, JCL, REXX, SAS Programming, SDSF, TSO/ISPF, z/OS AltAir is Looking for: Mainframe Technical Consultant Essential Skills / Experience The successful applicant must have 15 to 20+ Years of extensive experience and demonstrable experience of working within a z/OS Mainframe environment, preferably within multiple Customer Sites. The ideal candidate will have an extensive z/OS Systems Programming background: Must have SAS programming and knowledge of SAS Administration, SAS products and the development of Applications based on the SAS language. Knowledge of CA-MICS, SAS/ITRM and MXG Software is highly desirable. Must have knowledge of z/OS, TSO/ISPF, JCL, USS, SDSF, SMF, DB2, SQL, REXX, z/OS Assembler, DFSORT/SYNCSORT. Must have knowledge of IBM Software products and utilities. Knowledge of z/Linux and zCX Containers would be an advantage. Must be experienced with MS/Excel, MS/PowerPoint and MS/Word Must have experience of using SAS on distributed platforms (Windows, Linux) Must be able to work independently, have excellent communication skills and be a true Team player Role Description This role would ideally suit an experienced z/OS Systems Programmer that has many years of experience working in the z/OS environment, for multiple Customers, with exposure to z/OS technologies and software. There will be a specific focus on SAS Software and SAS language programming; there will be multiple functions within the job involving multiple products and technologies from multiple vendors. Altair’s SLC Software is a SAS language interpreter, compiler and executor and is the only viable replacement for SAS Software. The job holder will be expected to become an advocate for Altair’s SLC Software both within Altair itself and also to Customers and User groups/forums. They will be involved in promoting SLC Software and supporting Teams within Altair from an initial pre-sales phase all the way through to the design and delivery of migration projects supporting the transition of Customer Applications from SAS Software to SLC Software. This is a key role within Altair and the job holder will be expected to perform as a subject matter expert and to contribute to a wide range of SLC related projects. The job holder will probably work remotely but will have a defined Altair office that they may be required to attend on a weekly basis; they will also be expected to visit Customer Sites when appropriate and this may require international travelling. As Altair is a Company operating across the World, the job holder may be required to attend meetings outside their normal/previous daily working hours range in order to support potential/existing Customers in different time zones. Responsibilities Supporting Customers in the installation of proprietary Altair tools and utilities that are required to support and undertake a discovery of all aspects of their existing use of SAS Software to execute SAS language programs. Monitoring and profiling the use of SAS Software within a Customer’s z/OS environment using Altair’s proprietary tools. Development, maintenance and execution of Data Analytics to create reports that support viable plans for projects to migrate a Customer environment from using SAS Software to using Altair’s SLC Software. Designing new IT architectures and solutions for Customers to replace any existing environment based on SAS Software with one based on Altair’s SLC Software. Provide education and demonstration to Customers on Altair SLC Software and its installation, implementation, deployment and use within their environment. Delivery of SAS to SLC Migration projects, following approved plans, within the agreed timescales and cost estimates; supporting Altair’s Project Management Team in all related activities. Defining and delivery of SLC Optimisation projects to ensure that Customer’s Applications, based on the SAS language as supported by Altair’s SLC Software, are performing as per Customer requirements with optimal resource usage and operational efficiencies. Preparation and delivery of presentations to Customers of project plans, architecture designs. Supporting the Sales Teams within Altair to provide guidance and advice to them in their discussions with potential Customers (Pre-Sales) and during the implementation of migration and optimisation projects. Preparation and delivery of presentations to technical and sales Teams within Altair as part of on-going knowledge sharing/transfer initiatives to expand the skills and knowledge within Altair. Engagement type- Contract to hire Shift - 1:00 PM to 10:00 PM Mode of Work - remote Interview Process - 4 Rounds How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

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2 - 4 years

2 - 3 Lacs

Kolkata

Remote

Naukri logo

NO FRESHERS - No Career Gaps - 2 - 4 yrs Exp in US/ UK Voice - Night Shift - Inbound Customer Support - Answer Phone Calls - Excellent Spoken English . Call HR - Sanjay or Shilpa: 022-4614-1600 For faster processing WhatsApp CV: 888-464-3032 . . Required Candidate profile Min 2 yrs exp in US / UK VOICE Process Excellent spoken English - req Must have Personal Laptop + Wi-Fi 6 days working Rotational w/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 . Perks and benefits . Permanent WFH - Work from anywhere in India!! .

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2 - 4 years

2 - 3 Lacs

Bengaluru

Remote

Naukri logo

* DO NOT APPLY ON NAUKRI * NO FRESHERS - No Career Gaps 2 - 4 yrs Exp in Incident Management - ACK Tickets - Manage Tickect - Manage Field Engineers - Manage Inventory - Manage Client Communication . HR - Sanjay / Shilpa WhatsApp CV - 888-464-3032 . Required Candidate profile Permanent WFH 2+ yrs exp in Incident Management Excellent Written English * Laptop + Wi-Fi 6-Day Work - Day Shift Rotational w/off HR Sanjay / Dharini For fast processing WhatsApp CV - 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

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Exploring TSO Jobs in India

The TSO (Technical Support Officer) job market in India is currently booming, with a high demand for skilled professionals in this field. TSOs play a crucial role in providing technical assistance and support to customers and internal teams, ensuring smooth operations and resolving technical issues efficiently.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Chennai
  5. Mumbai

Average Salary Range

The average salary range for TSO professionals in India varies from ₹3.5 lakh per annum for entry-level positions to ₹10 lakh per annum for experienced professionals. Salaries may vary based on the company, location, and individual skills.

Career Path

In the TSO field, a typical career path may progress from Junior TSO to Senior TSO, then to Team Lead or Manager roles. With experience and additional certifications, professionals can advance to higher positions such as Technical Support Manager or Solutions Architect.

Related Skills

Apart from technical support expertise, TSO professionals are often expected to have skills in customer service, problem-solving, communication, and knowledge of various operating systems and software applications.

Interview Questions

  • What is the difference between a hardware firewall and a software firewall? (medium)
  • How do you troubleshoot network connectivity issues for remote users? (advanced)
  • Explain the importance of SLA (Service Level Agreement) in technical support. (basic)
  • Can you walk us through your experience in handling escalations from dissatisfied customers? (medium)
  • How do you stay updated with the latest technology trends in the IT support industry? (basic)
  • Describe a challenging technical issue you faced and how you resolved it. (medium)
  • What steps do you take to prioritize and manage multiple technical support tickets simultaneously? (medium)
  • How would you handle a situation where a customer is frustrated and uncooperative? (advanced)
  • What tools or software do you use to track and monitor technical support requests? (basic)
  • How do you ensure data security and confidentiality while providing remote technical support? (medium)
  • Explain the process of troubleshooting a computer that fails to boot up. (advanced)
  • How do you approach training new team members in technical support processes and procedures? (medium)
  • Describe a time when you had to collaborate with other departments to resolve a technical issue. (medium)
  • What are the key components of a good technical support documentation? (basic)
  • How do you handle stress and pressure in a high-volume technical support environment? (medium)
  • Can you explain the difference between TCP and UDP protocols? (advanced)
  • How do you prioritize critical issues versus routine tasks in a technical support queue? (medium)
  • What measures do you take to ensure data backup and recovery for customers? (medium)
  • Describe a situation where you had to troubleshoot a network outage. (medium)
  • How do you handle a situation where you do not know the solution to a technical problem raised by a customer? (advanced)
  • What are the most common challenges faced by technical support teams, and how do you overcome them? (medium)
  • Explain the importance of maintaining accurate and detailed records of technical support interactions. (basic)
  • How do you handle a situation where a customer insists on a solution that you know is not the best course of action? (advanced)
  • Can you discuss a recent technical certification or training that you completed and its impact on your role as a TSO? (medium)

Closing Remark

As you explore opportunities in the TSO job market in India, remember to showcase your technical skills, problem-solving abilities, and customer service acumen during interviews. With preparation and confidence, you can excel in TSO roles and contribute effectively to the tech support industry in India. Good luck!

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